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Computer Support Specialist resume examples for 2025

Updated January 8, 2025
8 min read
Quoted Expert
Mark Albert Ph.D.

Computer support specialist resume research summary. We analyzed 753 computer support specialist resumes to determine which ones land the most jobs. Below you'll find example computer support specialist resumes that can help you get an interview (and a job offer) from companies like Accenture and Microsoft. Here are the key facts about computer support specialist resumes to help you get the job:

  • The average computer support specialist resume is 437 words long
  • The average computer support specialist resume is 1.0 pages long based on 450 words per page.
  • Computer support is the most common skill found on resume samples for computer support specialists. It appears on 7.6% of computer support specialist resumes.

After learning about how to write a professional resume for a computer support specialist, make sure your resume checks all the boxes with our AI resume builder.

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Computer Support Specialist resume example

Choose from 10+ customizable computer support specialist resume templates

Choose from a variety of easy-to-use computer support specialist resume templates and get expert advice from Zippia’s AI resume writer along the way. Using pre-approved templates, you can rest assured that the structure and format of your computer support specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume
Computer Support Specialist Resume

Computer Support Specialist resume format and sections

  1. 1

    1. Add contact information to your computer support specialist resume

    Your name should be the biggest text on the page and be at or near the top of the document. Your address doesn't need to include your street name or house number - listing your city and state works just fine. Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching). Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

    Computer Support Specialist Resume Contact Information Example #1

    Dhruv Johnson

    d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

    Do you want to know more?
    How To Write The Perfect Resume Header
  2. 2

    2. Add relevant education to your computer support specialist resume

    Your resume's education section should include:

    • The name of your school
    • The date you graduated (Month, Year or Year are both appropriate)
    • The name of your degree

    If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

    Optional subsections for your education section include:

    • Academic awards (Dean's List, Latin honors, etc. )
    • GPA (if you're a recent graduate and your GPA was 3.5+)
    • Extra certifications
    • Academic projects (thesis, dissertation, etc. )

    Other tips to consider when writing your education section include:

    • If you're a recent graduate, you might opt to place your education section above your experience section
    • The more work experience you get, the shorter your education section should be
    • List your education in reverse chronological order, with your most recent and high-ranking degrees first
    • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

    Check More About Computer Support Specialist Education

    Computer Support Specialist Resume Relevant Education Example #1

    Some College Courses In Electrical Engineering Technology 2017 - 2019

    University of Pennsylvania Philadelphia, PA

    Computer Support Specialist Resume Relevant Education Example #2

    High School Diploma 2013 - 2015

  3. 3

    3. Next, create a computer support specialist skills section on your resume

    Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

    Here are some tips to keep in mind when writing your resume's skills section:

    • Include 6-12 skills, in bullet point form
    • List mostly hard skills; soft skills are hard to test
    • Emphasize the skills that are most important for the job

    Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

    Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

    Example of skills to include on an computer support specialist resume

    • Troubleshoot Skills.
       

      Troubleshooting is the process of analyzing and fixing any kind of problem in a system or a machine. Troubleshooting is the detailed yet quick search in the system for the main source of an issue and solving it.

    • Technical Support Skills.
       

      Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

    • Customer Service Skills.
       

      Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

    • Mac Skills.
       

      A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

    • OS Skills.
       

      In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

    • Technical Assistance Skills.
       

      Technical assistance is the non-financial assistance provided by local or international specialists. The purpose of technical assistance is to maximize the project's implementation and quality of the final product. Technical assistance consists of sharing information, the transmission of working knowledge, and other transfer of technical data which would aid the administration, management team and help build the project. The technical assistance focuses on particular needs identified by the beneficiary country and is delivered in the form of missions.

    • Linux Skills.
       

      Linux is a Unix-like operating system. Just like Windows, Mac OS, and IOS, Linux is an operating system used by millions across the globe. Android itself is powered by the Linux operating system. Linux manages all the hardware resources that are associated with your computer. The software is famous because of the protection it grants from viruses, malware, and crashes. The Linux operating system is entirely free and is an open-source software meaning it can be altered by those equipped with the knowledge to code.

    Top Skills for a Computer Support Specialist

    • Computer Support, 7.6%
    • Troubleshoot, 7.4%
    • Technical Support, 6.8%
    • Customer Service, 5.5%
    • Other Skills, 72.7%
    Not sure which skills are really important?
    3 Big Tips For Listing Skills On Your Resume
  4. 4

    4. List your computer support specialist experience

    The most important part of any resume for a computer support specialist is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

    Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

    It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of computer support specialists" and "Managed a team of 6 computer support specialists over a 9-month project. "

    Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

    What experience really stands out on Computer Support Specialist resumes?

    Mark Albert Ph.D.Mark Albert Ph.D. LinkedIn Profile

    Assistant Professor, University of North Texas

    Projects. For resumes, it needs to be beyond a standard course final project. This can include a capstone team effort, a consistent theme among course projects, or engaging with faculty as a part of multi-year research pursuits. Also, we encourage our students to engage in the local community and seek internships to validate further their ability to work as part of a team.
    Don't have any experience?
    How To Show Your Experience On a Resume... Even When You Don't Have Any
    Work History Example # 1
    Computer Technician
    Fry's Electronics
    • Maintained detailed knowledge of current software/hardware requirements and abilities.
    • Repaired various HP ink and laser printers with OEM parts from manufacturer under warranty
    • Completed display area setups and cleanup of demonstration models.
    • Performed maintenance on company's computers and printers to ensure store productivity.
    • Monitored and troubleshoot Variable Message Signs, weather stations and other field devices along Interstate-81 corridor.
    Work History Example # 2
    Computer Technician
    Kelly Services
    • Configured TCP/IP for MS Network internet access.
    • Operated a Helpdesk to efficiently respond to user questions/problems.
    • Ensured that all network laptop clients in compliance with network security policy regarding OS levels and virus protection.
    • Installed OS Service packs and virus protection software on remote clients laptops through Net Meeting and SMS services when necessary.
    • Ensured organized and reliable execution of daily backup operation.
    Work History Example # 3
    Computer Support Specialist
    Dell
    • Tested various methods of troubleshooting and configurations to complete data migrations, workstation replacements and software installs.
    • Loaded and configured a variety of software such as MACESS/DIAMOND/VPN/Remote software utility.
    • Directed site activities to meet service level agreements (SLA's), and ensure clients' expectations were met.
    • Used Microsoft Deployment Toolkit (MDT) for automating desktop and server deployments.
    • Responded to requests for technical assistance by phone or email and logged the issue in a help desk management system.
    Work History Example # 4
    Computer Support Specialist
    Citi
    • Presided over semi-annual Disaster Recovery tests with clients to guarantee maximum data/application integrity and availability across multiple remote sites.
    • Connected to remote users' laptops with VNC and RDP to install and configure various software applications and peripherals.
    • Delivered desktops to business associates.
    • Managed deployment of applications to all desktops using HP OpenView Configuration Manager.
    • Upgraded hard drives and memories allowing support for Windows 7 installment.
  5. 5

    5. Highlight computer support specialist certifications on your resume

    Specific computer support specialist certifications can be a powerful tool to show employers you've developed the appropriate skills.

    If you have any of these certifications, make sure to put them on your computer support specialist resume:

    1. Certified Network Computer Technician (CNCT)
    2. Security 5 Certification
    3. Microsoft Certified Desktop Support Technician (MCDST)
    4. Microsoft Certified Technology Specialist (MCTS)
    5. Master Certified Electronics Technician (CETma)
    6. Certified Information Security Manager (CISM)
    7. Certified Instrumentation Specialist (CIS)
  6. 6

    6. Finally, add an computer support specialist resume summary or objective statement

    A resume summary statement consists of 1-3 sentences at the top of your computer support specialist resume that quickly summarizes who you are and what you have to offer. The summary statement should include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

    Remember to emphasize skills and experiences that feature in the job description.

    Are you a recent grad?
    Read our guide on how to write a resume summary statement

Common computer support specialist resume skills

  • Computer Support
  • Troubleshoot
  • Technical Support
  • Customer Service
  • Desk Support
  • Computer System
  • Network Printers
  • Mac
  • OS
  • User Support
  • Computer Software
  • Technical Assistance
  • Linux
  • Help-Desk Support
  • Microsoft Windows
  • Peripheral Equipment
  • Software Applications
  • Lan
  • SQL
  • User Accounts
  • Software Issues
  • PCS
  • Workstations
  • Network Connectivity
  • Software Support
  • Word Processing
  • Windows XP
  • Network Troubleshooting
  • Windows Server
  • Computer Equipment
  • Technical Issues
  • User Inquiries
  • Software Problems
  • Network Support
  • Remote Desktop
  • VPN
  • TCP/IP
  • Software Installation
  • SCCM
  • Network Issues
  • Trouble Tickets
  • Technical Problems
  • Unix
  • Training Materials
  • Technical Manuals
  • SharePoint
  • Citrix
  • VMware
  • Remedial Action

Computer Support Specialist Jobs

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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