Computer Support Technician Overview

There are certain skills that many computer support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a computer support technician, we found that a lot of resumes listed 11.0% of computer support technicians included hardware, while 8.7% of resumes included technical support, and 8.3% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the computer support technician job title. But what industry to start with? Most computer support technicians actually find jobs in the technology and education industries.

If you're interested in becoming a computer support technician, one of the first things to consider is how much education you need. We've determined that 38.6% of computer support technicians have a bachelor's degree. In terms of higher education levels, we found that 3.6% of computer support technicians have master's degrees. Even though some computer support technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a computer support technician. When we researched the most common majors for a computer support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on computer support technician resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a computer support technician. In fact, many computer support technician jobs require experience in a role such as computer technician. Meanwhile, many computer support technicians also have previous career experience in roles such as technical support specialist or customer service representative.