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Computer Support Technician Careers

There is more than meets the eye when it comes to being a computer support technician. For example, did you know that they make an average of $18.99 an hour? That's $39,489 a year!

Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.

What Does a Computer Support Technician Do

There are certain skills that many computer support technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.

When it comes to the most important skills required to be a computer support technician, we found that a lot of resumes listed 11.0% of computer support technicians included hardware, while 8.7% of resumes included technical support, and 8.3% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.

When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the computer support technician job title. But what industry to start with? Most computer support technicians actually find jobs in the technology and education industries.

How To Become a Computer Support Technician

If you're interested in becoming a computer support technician, one of the first things to consider is how much education you need. We've determined that 38.6% of computer support technicians have a bachelor's degree. In terms of higher education levels, we found that 3.6% of computer support technicians have master's degrees. Even though some computer support technicians have a college degree, it's possible to become one with only a high school degree or GED.

Choosing the right major is always an important step when researching how to become a computer support technician. When we researched the most common majors for a computer support technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on computer support technician resumes include high school diploma degrees or diploma degrees.

You may find that experience in other jobs will help you become a computer support technician. In fact, many computer support technician jobs require experience in a role such as computer technician. Meanwhile, many computer support technicians also have previous career experience in roles such as technical support specialist or customer service representative.

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Average Salary
$39,489
Average Salary
Job Growth Rate
10%
Job Growth Rate
Job Openings
65,463
Job Openings

Computer Support Technician Career Paths

Top Careers Before Computer Support Technician

Top Careers After Computer Support Technician

Computer Support Technician Jobs You Might Like

What is the right job for my career path?

Tell us your goals and we'll match you with the rights job to get there.

Average Salary for a Computer Support Technician

Computer Support Technicians in America make an average salary of $39,489 per year or $19 per hour. The top 10 percent makes over $49,000 per year, while the bottom 10 percent under $31,000 per year.
Average Salary
$39,489
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Best Paying Cities

City
ascdesc
Average Salarydesc
Madera, CA
Salary Range44k - 62k$53k$52,728
West Orange, NJ
Salary Range36k - 51k$43k$43,281
Loveland, CO
Salary Range37k - 46k$42k$41,695
Saint Louis, MO
Salary Range35k - 46k$41k$40,974
Lincoln, NE
Salary Range35k - 44k$40k$39,793
Fayetteville, AR
Salary Range29k - 38k$33k$33,411
$26k
$62k

Recently Added Salaries

Job TitleCompanyascdescCompanyascdescStart DateascdescSalaryascdesc
Computer Support Technician I
Computer Support Technician I
Florida Department of Transportation
Florida Department of Transportation
06/30/2021
06/30/2021
$31,24006/30/2021
$31,240
Computer Support Technician
Computer Support Technician
State of Arkansas
State of Arkansas
06/29/2021
06/29/2021
$37,26506/29/2021
$37,265
Computer Support Technician I
Computer Support Technician I
State of Florida
State of Florida
06/29/2021
06/29/2021
$31,24006/29/2021
$31,240
Computer Support Technician
Computer Support Technician
University of Arkansas
University of Arkansas
06/25/2021
06/25/2021
$40,00006/25/2021
$40,000
{Title:Desktop Computer Support Technician, City:Riverside}
{Title:Desktop Computer Support Technician, City:Riverside}
University of California
University of California
06/16/2021
06/16/2021
$64,87906/16/2021
$64,879
See More Recent Salaries

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Computer Support Technician Resumes

Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Computer Support Technician. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.

Learn How To Write a Computer Support Technician Resume

At Zippia, we went through countless Computer Support Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

View Detailed Information

Computer Support Technician Demographics

Gender

male

77.8 %

female

17.1 %

unknown

5.1 %

Ethnicity

White

60.7 %

Hispanic or Latino

14.9 %

Asian

11.1 %

Foreign Languages Spoken

Spanish

56.1 %

French

7.0 %

German

5.3 %
See More Demographics

Computer Support Technician Education

Degrees

Bachelors

38.6 %

Associate

30.3 %

Certificate

16.7 %

Top Colleges for Computer Support Technicians

1. University of Pennsylvania

Philadelphia, PA • Private

In-State Tuition
$55,584
Enrollment
10,764

2. Carnegie Mellon University

Pittsburgh, PA • Private

In-State Tuition
$55,465
Enrollment
6,483

3. University of Southern California

Los Angeles, CA • Private

In-State Tuition
$56,225
Enrollment
19,548

4. University of California, Irvine

Irvine, CA • Private

In-State Tuition
$13,700
Enrollment
29,722

5. New York University

New York, NY • Private

In-State Tuition
$51,828
Enrollment
26,339

6. Boston University

Boston, MA • Private

In-State Tuition
$53,948
Enrollment
17,238

7. North Carolina State University

Raleigh, NC • Private

In-State Tuition
$9,101
Enrollment
23,708

8. Stevens Institute of Technology

Hoboken, NJ • Private

In-State Tuition
$52,202
Enrollment
3,420

9. University of Minnesota - Twin Cities

Minneapolis, MN • Private

In-State Tuition
$14,760
Enrollment
31,451

10. Rensselaer Polytechnic Institute

Troy, NY • Private

In-State Tuition
$53,880
Enrollment
6,590
See More Education Info

Online Courses For Computer Support Technician That You May Like

Computer Basics - Windows 7/10 - Desktop IT Support Training
udemy
3.8
(1,096)

Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...

Active Directory Administration for Helpdesk Technicians
udemy
4.3
(493)

Manage Active Directory & Group Policy on Windows Server 2016 with the Active Directory Users & Computers console / GPMC...

Desktop IT Support Level 1 & 2 in real life (Troubleshooting
udemy
4.1
(384)

Learn everything in real life Troubleshooting for IT Help Desk, Helpdesk, IT Support, System Administration and IT...

See more
Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills For a Computer Support Technician

The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 11.0% of computer support technicians listed hardware on their resume, but soft skills such as customer-service skills and listening skills are important as well.

Best States For a Computer Support Technician

Some places are better than others when it comes to starting a career as a computer support technician. The best states for people in this position are California, Washington, Illinois, and New York. Computer support technicians make the most in California with an average salary of $52,526. Whereas in Washington and Illinois, they would average $48,967 and $48,580, respectively. While computer support technicians would only make an average of $48,419 in New York, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.

1. California

Total Computer Support Technician Jobs:
6,848
Highest 10% Earn:
$73,000
Location Quotient:
1.4
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

2. North Dakota

Total Computer Support Technician Jobs:
256
Highest 10% Earn:
$55,000
Location Quotient:
1.64
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here

3. Illinois

Total Computer Support Technician Jobs:
2,591
Highest 10% Earn:
$63,000
Location Quotient:
1.29
Location Quotient is a measure used by the Bureau of Labor Statistics (BLS) to determine how concentrated a certain industry is in a single state compared to the nation as a whole. You can read more about how BLS calculates location quotients here
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Top Computer Support Technician Employers

1. Sykes Enterprises
3.8
Avg. Salary: 
$33,371
Computer Support Technicians Hired: 
26+
2. Dell
4.8
Avg. Salary: 
$74,245
Computer Support Technicians Hired: 
24+
3. United States Army
4.2
Avg. Salary: 
$33,714
Computer Support Technicians Hired: 
23+
4. Alorica
4.2
Avg. Salary: 
$31,734
Computer Support Technicians Hired: 
21+
5. Best Buy
4.8
Avg. Salary: 
$45,131
Computer Support Technicians Hired: 
20+
6. Stream International
4.3
Avg. Salary: 
$32,897
Computer Support Technicians Hired: 
18+

Computer Support Technician Videos

Updated October 2, 2020