Computer Support Technician Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applicant with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate.

At Zippia, we went through over 4,229 Computer Support Technician resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Five Key Resume Tips For Landing A Computer Support Technician Job:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you do include are relevant to the position you’re applying for.
2.
The Right Skills
This is a great time to run wild with those keywords found in the job description. If they’re looking for someone with Computer Hardware, be sure to list it as a skill.
3.
Quantifiable Achievements
Achievements and awards relevant to the position speak louder than a high GPA, especially if you can quantify your achievement with a number.
4.
Your Unique Qualities
Recruiters and hiring managers are looking at hundreds of resumes. Let yours stand out, and try not to sound too boring.
5.
Strong Content
If you’ve had a lot of jobs, this shouldn’t necessarily be a list of all of them. This is a document designed to market you to a potential employer, so choose the strongest content.

How To Write A Computer Support Technician Resume

1
Contact Information
Name
First things first — employers only spend about six seconds looking at resumes before they decide to keep them or throw them away, so you should definitely let them know whose it is.
Address
Commute and relocation are things that employers take into consideration when sifting through candidates, so provide your current address in your resume header so that employers have an idea of where you are in relation to their office.
LinkedIn Profile
If you feel that a link to your social media profile could further your standing as a candidate, go ahead and include it. This doesn’t mean you should throw in a link to your hilarious Twitter profile, but instead provide your LinkedIn profile.
2
Professional Summary (Objective)
Career objective statements are one of the most overlooked pieces of otherwise stellar resumes. It’s not that every Computer Support Technician CV out there needs one — it’s just that the ones that really do need them typically never think to include them.
The goal of this section is simple: to summarize the resume in a few short sentences. Through your resume summary you enable employers to quickly learn whether you are a good match for the job. Here are a few things to keep in mind when writing a professional summary:
Keep it short: it should be 4 sentences max
Highlight your most impressive skills or achievements
3
Skills

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume
For Computer Support Technicians, the skill that stands out above all others in terms of how frequently it shows up on computer support technician resumes is computer hardware, which is more than twice as common as the next common skill: technical support. Including these skills on your resume won't necessarily make you stand out from the crowd, but they can help reinforce your experience as a computer support technician.
Top Skills for a Computer Support Technician
Source: Zippia.com
See All Computer Support Technician Skills
Here are a few key points of to keep in mind while writing your skills section:
Include between 6 to 12 skills
Make sure to only include hard skills
Highlight your most impressive skills or achievements
4
Experience
The work experience section of a resume is all about highlighting the achievements that an employer would want to see. Here are some examples from different Business Analysts

Example # 1

Client Systems Technician

Raymour & Flanigan Furniture
  • Maintained ISO 9001:2000 quality procedures for all builds and on-site customer installations.
  • Wire and setup switches from variety of desktops.
  • Verified/configured DHCP and/or renewed IP address on PCs after network upgrade.
  • create new users accounts; 2 Configured workstations and laptops 2 Performed remedial repair and preventive maintenance on all HP printers.
  • Utilize online material and courses to help troubleshoot occurring issues during repair.

Example # 2

Senior Technical Support Representative

Convergys
  • Facilitated troubleshooting techniques relative to Internet connectivity issues such as TCP/IP settings, DNS, DHCP within Remedy.
  • Prepared instructional materials for managing desktops.
  • Received various positive customer testimonials and surveys.
  • Inform customers on support eligibility and possible sale of APP or PPI.
  • Handled questions via phone addressing iPhone and iPod hardware, iOS software, iCloud and any general issues or questions.

Example # 3

Computer Support Technician

Systems management
  • Build and install 100 new PCs, name & domain using Active Roles (active directory).
  • Helped to create and implement standard machine images within the organization.
  • Used Norton Ghost for imaging and deployment of desktops and laptops running Windows NT Workstation.
  • Provided telephone and email support for users of the Continuous Learning Center, AKSS, and AtlasPro online learning systems.
  • Assist with setups of e-mail and other software on apple products and Android devices.

Example # 4

Computer Support Technician

United States Steel
  • Provided Ricoh and HP MFU Installations, Support, and Troubleshooting, including Print Server Management.
  • Provided desk-side and remote break/fix resolution for destops, laptops, mobile devices and printers.
  • Provided Symantec tape backup support as needed.
  • Developed software using C, Cobol and SQL* Designed web pages using HTML* Provided technical support to end users within the company
  • Assisted with relocation and desktop user support.

Show More
Write your work experience section in a way that embraces your computer support technician skills. Sounds easier said than done? Take a look at how other people have done it. Below are real examples from computer support technician resumes that people have included in their work experience section to demonstrate their knowledge of key skills:
5
Education
As a computer support technician, you may be curious how your education stacks up against other applicants. As long as you have a bachelor's degree, you're in the majority. Our research showed that most Computer Support Technicians have a 4-year degree as the highest education level.
Based on our analysis of computer support technician resumes, the most common major for computer support technician candidates is Computer Science, but other majors made their way in as well. Information Technology, Computer Information Systems and Business were relatively common.
As shown above, the Education section can be very brief. However make sure to include the following:
The name of the school you attended
The year you attended
Your major
Your GPA
The level of education you attained

Computer Support Technician Salary

Did your resume land you an interview? Be prepared to talk salary.

How To Answer "What Are Your Salary Requirements"

When you are ready to send your resume to employers, it's important to be aware of the current market conditions for Computer Support Technicians. Salary can vary based on factors such as location, company, and industry. Check out our detailed salary information for Computer Support Technicians to learn more.

Average Employee Salary
$40,000
$32,000
Min 10%
$40,000
Median 50%
$49,000
Max 90%