What Does a Computer Support Technician Do?

We looked at the average computer support technician annual salary and compared it with the average of an administrative technical support. Generally speaking, administrative technical supports receive $4,901 higher pay than computer support technicians per year.

While their salaries may differ, one common ground between computer support technicians and administrative technical supports are a few of the skills required in each craft. In both careers, employees bring forth skills like customer service, technical support, and desk support.

There are some key differences in responsibilities as well. For example, a computer support technician responsibilities require skills like "computer support," "software installation," "laptop computers," and "os." Meanwhile a typical administrative technical support has skills in areas such as "troubleshoot," "phone calls," "data entry," and "sharepoint." This difference in skills reveals how truly different these two careers really are.

Administrative technical supports tend to reach similar levels of education than computer support technicians. In fact, administrative technical supports are 2.7% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

The next role we're going to look at is the technical support engineer profession. Typically, this position earns a higher pay. In fact, they earn a $43,864 higher salary than computer support technicians per year.

Not everything about these jobs is different. Take their skills, for example. Computer support technicians and technical support engineers both include similar skills like "customer service," "technical support," and "mac" on their resumes.

In addition to the difference in salary, there are some other key differences that are worth noting. For example, computer support technician responsibilities are more likely to require skills like "computer support," "desk support," "network printers," and "remote desktop." Meanwhile, a technical support engineer might be skilled in areas such as "troubleshoot," "java," "customer issues," and "database." These differences highlight just how different the day-to-day in each role looks.

Technical support engineers may earn a higher salary than computer support technicians, but technical support engineers earn the most pay in the technology industry with an average salary of $82,316. On the other side of things, computer support technicians receive higher paychecks in the manufacturing industry where they earn an average of $46,827.

When it comes to the differences in education between the two professions, technical support engineers tend to reach similar levels of education than computer support technicians. In fact, they're 4.6% more likely to graduate with a Master's Degree and 0.0% more likely to earn a Doctoral Degree.

The systems support profession generally makes a higher amount of money when compared to the average salary of computer support technicians. The difference in salaries is systems supports making $22,179 higher than computer support technicians.

While looking through the resumes of several computer support technicians and systems supports we discovered that both professions have similar skills. These similarities include skills such as "customer service," "technical support," and "mac," but they differ when it comes to other required skills.

As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from computer support technicians resumes, they are more likely to have skills like "computer support," "desk support," "laptop computers," and "pcs." But a systems support might have skills like "troubleshoot," "pc," "provides technical support," and "desktop support."

Interestingly enough, systems supports earn the most pay in the professional industry, where they command an average salary of $72,760. As mentioned previously, computer support technicians highest annual salary comes from the manufacturing industry with an average salary of $46,827.

Systems supports typically study at similar levels compared with computer support technicians. For example, they're 3.4% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.

Technician support tiers tend to earn a higher pay than computer support technicians by about $13,037 per year.

According to resumes from both computer support technicians and technician support tiers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "customer service," "technical support," and "computer system. "

Even though a few skill sets overlap, there are some differences that are important to note. For one, a computer support technician might have more use for skills like "computer support," "desk support," "mac," and "network printers." Meanwhile, some technician support tiers might include skills like "lan wan," "phone calls," "cisco ios," and "tier ii" on their resume.

Technician support tiers earn a higher salary in the technology industry with an average of $62,098. Whereas, computer support technicians earn the highest salary in the manufacturing industry.

Technician support tiers reach similar levels of education when compared to computer support technicians. The difference is that they're 1.5% more likely to earn a Master's Degree less, and 0.1% less likely to graduate with a Doctoral Degree.