Computer systems architect job description

JP1381 - Computing Systems Tec 2

Education/Experience:
- High school diploma or higher
- Entry level computer hardware (Windows desktop) experience
- Windows operating system experience
- Proven customer service experience in a retail environment

Responsibility level:
- Exercises minimal independent judgment with direction from supervisor

Skills:
- Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required)
- Basic ability to work independently and manage one’s time (Required)
- Knowledge of computer software, such as Microsoft Office/O365 and popular internet browsers
- Experience using an incident or ticket management system
-Experience troubleshooting Windows or Mac Operating Systems
-Experience using Collaboration software such as MS Teams and webex

Major Job Duties and Responsibilities:
- Support Windows and Mac desktop/laptop systems on the unclassified network including Installing, configuring and troubleshooting desktop, or mobile systems, workstations, and network issues including, wireless and role-based access control in a heterogeneous environment
- Ticket master role and responsibilities
- Setup and installation of hardware and software
- Troubleshoot issues through on-site and remote field support

Summary:
Provides day-to-day technical support services, locally or remotely, to employees for network infrastructure and internal desktop systems software and hardware. Installs, configures and troubleshoots desktop, or mobile systems, workstations, and network issues in a heterogeneous environment. Tests and evaluates commercial and Laboratory developed software for quality control and proper operation. Maintains passwords, data integrity and file system security for the desktop environment. Communicates highly technical information to both technical and non-technical personnel. Recommends hardware and software solutions, including new acquisitions and upgrades.

Education:
Position typically requires a high school diploma and one-to-two years of related experience, or an equivalent combination of education and experience.

COMPA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or protected Veteran status.

COMPA's policy could disqualify an applicant who has certain criminal history from employment in particular positions .

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Defense Space and Security (BDS) Maritime Undersea organization is seeking a Senior Computing System Architect - Maritime Undersea to join the Mission Systems Operations Team located in Herndon, VA.

As a member of this team, you are an integral part in developing custom hardware and software solutions for proprietary programs for our client. This position is also handles other IT related tasks such as: troubleshooting customer issues, coordinating with our senior engineers and helpdesk as necessary, training users, and attending interagency working group meetings.

We translate customer needs into detailed requirements for system integrated designs including system architectures for current operations and program growth, facility design, hardware selection, software selection and development, system integration, testing, and operations and maintenance (O&M).

* Develop and manage multiple, complex project plans and deliverables and lead activities to determine project scope

* Provide input to set complex project scope, schedule, and budget baselines based on an understanding of the system development lifecycle (SDLC)

* Responsible for systems design, engineering, technical reviews and evaluations, customer engagement, project estimating, project financial lifecycle management, and the systems integration
* Work on changes and improvements to project baselines
* Conduct technical reviews
* Manage the incorporation of quality management systems for IT projects
* Monitor project deliverables to ensure compliance with quality standards
* Identify and acquire necessary resources to meet project goals
* Develop and implement project communication plans
* Lead activities to identify project risks and develop mitigation plans.
* Identify need for vendor-provided products and services.
* Coordinate and lead all aspects of supplier activities

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position requires an active U.S. Top Secret/SCI Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active)

Basic Qualifications (Required Skills/Experience):

* Ability to obtain a Full Scope Polygraph (FSP) post-start.
* 3+ years of technical project management experience.
* Confidence in a fast-paced environment with competing priorities, and the ability to multi-task and manage expectations

Preferred Qualifications (Desired Skills/Experience):

* Experience with integrated network design, deploy and operational support
* Experience using Microsoft Project (MS Project) and Jira.
* Experience with Windows, Linux, and VMware.
* Experienced and knowledgeable in System Engineering and Program Management best practices.

Typical Education & Experience:

Technical bachelor's degree and typically 14 or more years' related work experience or a Master's degree with typically 12 or more years' or a PhD degree with typically 9 or more years' related work experience or an equivalent combination of education and experience.

Relocation:

This position offers relocation based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift Work Statement:

This position is for 1st shift

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range: 153,000 - 207,000

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Experience Level

Individual Contributor

Contingent Upon Program Award

No, this position is not contingent upon program award

Schedule

Full time

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