CTG jobs in Detroit, MI

The Software Support Specialist, Merchant Services, is responsible for managing and supporting payment-related queries and issues, ensuring smooth transaction processing, and assisting customers with payment inquiries. The role requires a combination of customer service skills, technical knowledge, and attention to detail to effectively resolve issues and provide positive customer experience. This individual will work closely with third party vendors, finance, technical, and customer service teams to ensure all payments are processed accurately and efficiently. Responsibilities * Handle customer inquiries and issues related to payments, including failed transactions, payment disputes, billing errors, and refunds. * Provide solutions for payment-related concerns and ensure timely resolution, escalating more complex cases to higher-level support or relevant departments. * Provide excellent customer service, including clear communication with customers regarding payment issues, processing steps, and expected outcomes. * Assist customers in navigating payment platforms, such as online payment gateways, ensuring they have the information and tools needed to complete transactions successfully. * Maintain accurate records of payment transactions, customer communications, and support cases. * Create and update reports on payment issues and trends, providing feedback to management for process improvements. * Work closely with the finance, IT, and customer service departments to resolve payment issues and improve payment systems. * Coordinate with third-party payment processors or vendors as needed to address technical issues or updates. * Ensure all payment processes comply with internal and external regulations, including security protocols and data protection laws (e.g., PCI-DSS compliance). * Stay informed on industry best practices and company policies to continuously improve service delivery. * Suggest improvements to streamline payment processes and reduce the number of payment-related issues. Qualifications * A bachelor's degree in business, finance, or a related field is required. * Previous experience in customer service, finance, or payment processing is desirable. * Familiarity with payment platforms (such as Payliance, FISERV, and Chase ISO) and tools is beneficial. * Strong problem-solving skills and attention to detail. * Excellent written and verbal communication skills. * Ability to work under pressure and manage multiple tasks simultaneously. * Basic understanding of financial transactions and payment systems

Responsibilities: * Assist with food preparation and stocking as directed by café supervisor * Prepare breakfast, lunch, and catering items according to the day's plan * Ensure that the café is set up in the morning and broken down correctly at the end of each day and that the space is clean, stocked, organized, and inviting at the end of each day * Assist with the purchase of food and supplies * Provide excellent customer service * Assist in the maintenance of the drinks and coffee station * Delivering food according to the planned schedule * Stock all items as needed throughout the day * Put away the new inventory in a timely manner * Maintain a clean environment * Help with other areas of the café as needed Qualifications: * High school diploma or equivalent * Customer service experience required * Experience in a food service required * Prepare a large volume of food in a short time frame * Ability to multitask in a fast-paced environment

Description Tyler Technologies is looking for a HR professional to provide a full range of human resources services. As an HR Business Partner you will formulate consultative partnerships across the HR function to strategically consult and deliver value-added service to leadership and team members that reflects the business objectives of the organization. This position is required to spend 3 days per week in our Troy, Michigan office (hybrid work arrangement). Responsibilities Partner with leadership to identify and develop talent and engagement solutions that reflect and enhance the Tyler culture Partner with the business in developing strategy to identify and address risk, and achieve operational objectives either directly or under the leadership of divisional HR leader Facilitate leadership and succession planning and career development for managers/leaders such as facilitating talent reviews and development plans Support learning and development programs and initiatives and partner with the Talent Development team to identify, create and facilitate programs to support team member development Manage and resolve complex employee relations issues. Conduct internal employee investigations and may provide consultation to more junior team members on complex investigations Analyze surveys and other employment data to identify trends and provide recommendations to divisional and business unit managers and leadership Identify opportunities in internal HR operations for process improvement and efficiencies Consults with divisional and business unit leadership on optimal organizational structure and reorganizations Plans and implements effective change management strategies in partnership with divisional leadership Provide guidance regarding base and variable compensation decisions, pay equity, and administration of the compensation structure including design of new incentive compensation structures Provide interpretation and guidance for Tyler Technologies policies and procedures, as well as federal, state, and international (as needed) laws, regulatory compliance, and other applicable requirements, which may at times include recommendations for new policies or policy updates Model Tyler's Mission, Vision and Values behaviors and mentor employees to do the same May administer processes and programs such as Workers Compensation, Immigration, Leaves of Absence, Affirmative Action, Service Awards, etc. Model Tyler's Mission, Vision and Values behaviors and mentor employees to do the same Responsible for employee accommodation requests and may provide consultation to other team members on complex requests requiring creative solutions. Collaborate on and at times lead divisional as well as Tyler-wide HR projects and initiatives Qualifications Bachelor's degree in Human Resources Management or related field preferred Minimum 5 years human resources experience Expert knowledge of employee relations, human resource management and human resource principles Proven track record of providing business partnership to organizational leadership Strong analytical skills and ability to think strategically Demonstrated ability to use data analytics effectively in guiding the business Expert knowledge of applicable federal, state, and local labor laws and regulations Must have proficient computer skills in Microsoft Office suite, including Excel, Word, and PowerPoint Demonstrate strong interpersonal, communication, collaboration, and organization skills, including the ability to multi-task and present to a variety of audiences including Senior Leadership Working knowledge in each of the functional areas: employee engagement, talent acquisition, performance management, talent acquisition, compensation and benefits, and workforce development

Are you interested in discovering and exploring new business opportunities? Do you have solid phone and persuasion skills and want to break into the world of business-to-government technology sales? Do you want to help communities become safer and more connected through adopting new software and technologies? Tyler Technologies provides the opportunity to help government and schools create safer and smarter communities via industry-leading technology. Tyler is seeking a Business Development Representative to join our Sales Enablement team, reporting to our regional Sales Directors. In this role, you will act as a first point of contact for prospects by assisting with outbound prospecting, inbound lead qualification, and delivering on team targets through cold calling and use of Tyler's CRM system. The Business Development Representative develops client relationships, applies sales techniques to generate new sales leads, and provides sales groups with a pipeline of well-qualified leads. The majority of the Business Development Representative's time will be spent conducting cold calls to potential prospects, following up on and further qualifying inbound leads, and developing prospecting account target lists. As the first point of contact for potential prospects, generating interest in Tyler solutions and portraying Tyler's mission, vision, and values will be an important factor in achieving successful prospect conversations. The ideal candidate has strong phone and persuasion skills and has a passion for developing new business opportunities. Although it is important to develop strong working relationships with division leaders, a flexible hybrid work environment with several days in the office is common. Travel will be needed to attend trade shows, meet with others in the division or the marketing team, and to attend industry events (up to 25-50% travel) Responsibilities Collaborate with marketing and sales teams for focused prospecting to assist in uncovering potential opportunities and create a pipeline of well-qualified opportunities for the sales team. Make cold calls to prospects and provide calling support for marketing campaigns within defined territories and product lines. Follow up with inbound leads to determine level of interest, timeframe, and budget to further qualify the lead for sales. Maintain Microsoft Dynamics Customer Relationship Management (CRM) system with competitor information, contacts, and account information. Develop understanding of the competitive landscape in the public sector market and perfect the delivery of Tyler messaging around assigned software product lines. Work with Business Development leadership to produce periodic reporting providing visibility of calling and prospecting activities. Monitor and report on follow-up of qualified leads by sales reps Develop effective prospecting skills Develop knowledge of territory, key competitors, existing Tyler opportunities/relationships, client satisfaction, and key messaging that will lead to meaningful interactions with potential prospects. Partner with sales operations and marketing to update CRM records to achieve campaign, marketing, analytic, and data governance goals. Qualifications Bachelor's Degree in Business, IT or relevant Business or Information Technology field, or comparable work experience. Professional phone demeanor; prior prospecting and/or customer service experience Previous sales experience is preferred Prior exposure to technology/software sales Experience with Microsoft Dynamics CRM Solid knowledge of Microsoft Office products Excellent organizational skills Ability to travel occasionally to trade shows Central Territory The Business Development Representative must be able to: Stay current on new product offerings and communicate Tyler's product portfolio to potential prospects based on their needs and interests. Have a comprehensive understanding of Tyler's competitors, buyer personas, pain points, and key messaging to have effective conversations with prospects. Be effective/ comfortable making cold calls, including overcoming objections and quickly building credibility with prospects. Leverage marketing automation, CRM, and lead management processes to discover and further qualify potential opportunities for sales.

Description ResponsibilitiesSupport the efforts of the Facilities Manager to ensure the Café is a community space for employees to eat and relax away from their desks. Lead the Café team in ensuring the daily tasks of preparing food and cleaning up are balanced with interacting with staff. Prepare menus, order food and supplies, plan for catered events, and manage the Café staff. The café provides a community space for employees and is an important selling point for prospective employees. To that end, the Supervisor must ensure that daily tasks of the team are completed. The Supervisor must plan nutritious meals that are reflective of the needs of the staff. To guide the Café team in preparing breakfast and lunch menus. Collaborate with other departments for catering meetings, training events, and Tyler happy hours. Ensure that the Café is set up and broken down correctly at the end of each day. Maintain a clean and inviting space. Plan monthly menus. Review vendor invoices and send them to accounts payable. Update menus. Use my Tyler to approve time off, timecards, and merit increases. Additional tasks as assigned. Qualifications Plan meals that can be prepared in a short time frame and feed a large group of people. Design both breakfast lunch menus and daily specials. Oversee the work of the Leads to ensure daily tasks are completed. Provide excellent customer service while planning catered events, being mindful of food allergies. Flexibility to fill in for staff on PTO. Lift 50 pounds. Ability to navigate around a computer; comfortable using Microsoft Word, Excel, and Teams. Ability to review and balance food invoices and maintain the POS system. Experience as a team lead in a food service setting desired. High school diploma or equivalent.

About Capgemini With 270,000 women and men in nearly 50 countries, Capgemini is a responsible and multicultural global leader. Its purpose: unleashing human energy through technology for an inclusive and sustainable future. As a strategic partner to companies, Capgemini has harnessed the power of technology to enable business transformation for more than 50 years. The Group addresses the entire breadth of business needs, from strategy and design to managing operations. To do this, it relies on deep industry expertise and its command of fast evolving fields such as cloud, data, artificial intelligence, connectivity, software, digital engineering and platforms. In 2020, Capgemini reported global revenues of €16 billion. Learn more about us at ****************** Capgemini America, Inc and its U.S. affiliates are EEO/AA employers. Capgemini conducts all employment-related activities without regard to race, religion, color, national origin, age, sex, marital status, sexual orientation, gender identity/expression, disability, citizenship status, genetics, or status as a Vietnam-era, special disabled and other covered veteran status. Capgemini is a Drug-Free Workplace employer.

Key Responsibilities • Rotate and replenish current stock in its designated location in order to maintain FIFO (first in first out) inventory system • Correctly select, palletize, shrink wrap and stage (per truck) customer orders preparing them for delivery • Safely load trucks/ trailers in and even and productive fashion • Use a hand held scanner (RF Gun) and operate a photocopier to perform daily administration associated with order selection and delivery • Perform pre- and post-shift inspection on forklifts, electric rider jacks, electric pallets jacks and pallet wrap machines and maintain the highest possible safety standards • Maintain cleanliness of entire warehouse and practice safe food handling procedures by learning and practicing IFS (International Food Safety) and AIB (American Institute of Baking) standards for warehouse sanitation • Participate in and interact with committees such as Health and Safety/ Food Safety committee • Report inventory discrepancies and damaged stock to the lead hand/ inventory control clerk and perform inventory counts whenever required • Perform other job related duties as assigned from time to time Specific Functional/ Technical Knowledge and Skills • Minimum 1 year warehousing, selecting/ picking, and shipping experience in food distribution environments • Must have the ability to become fork lift certified in the use of material handling equipment and pass forklift certification course • Completed High School or GED Equivalent

Description The Senior Manager of Product Management will define and guide a product management discipline with the product development team. This position will be a representative on the payments leadership team and will lead a team of product specialists (product owners and product analysts) to ensure a well-organized and high functioning product team. This individual will be responsible for leading a team of people who will translate high level goals/objectives into actionable work for the team, ensuring team backlogs are populated, project status is known and communicated regularly, and implements common approaches across teams. ResponsibilitiesThe Senior Manager of Product Management will oversee the following initiatives: Work with Payments Development and Product Strategy leadership to drive the execution of roadmap initiatives to completion Lead the Product team to make sure we are translating high level roadmap goals into actionable epics/stories for the engineering team to implement. Be a champion for agile product development and the continuous improvement of the product development process. Drive product management best practices and commonality across all payment teams, ensuring a platform mindset and big picture thinking when executing on project work Provide stability and calm when times get challenging, allowing the team to focus Is a strong advocate for employee recognition and engagement across the team Oversee the product team working on development projects - from ideation to decomposition and estimation - to set engineers up to ship value on schedule. Oversee project management efforts to ensure cross team initiatives are aligned, tracked, and risks are identified and mitigated Assist with and/or oversee the creation of presentations to communicate product status and platform feature announcements Work with integrating teams to support their onboard and operational needs Drive the prioritization of work through monthly and quarterly planning to ensure the team has clear objectives and knows what success looks like Qualifications Bachelors or advance degree required Exceptional leadership skills with proven ability to establish a shared vision and get people on board to follow Be a seasoned people leader with a focus on building up team members to achieve their full potential and mentor/grow people for future expanded roles. Well-developed and demonstrable product management skills with awareness and experience implementing best practices and alignment within a team Must demonstrate superior presentation and communication skills and the ability to influence industry leaders Desired Knowledge / Experience: Success in managing/building innovative, consumer-centric payment products/platforms Demonstrate ability to align various teams into a single consolidated roadmap Proven success in growing the consumer base and increasing adoption of services Able to demonstrate past experience in managing large scale, cloud-based, products/platforms Understanding of PCI compliance and other payment related security/compliance regulations and standard

Description - External Looking for SCM Functional Lead to join us for a fulltime, role in Troy, MI The SCM Functional Lead will be responsible for driving end-to-end Supply Chain Management processes, ensuring seamless integration between business requirements and technology solutions. This role involves leading functional design, managing implementations, and providing subject matter expertise across procurement, inventory, logistics, and order management. Key Responsibilities: * Lead SCM functional design and configuration for ERP systems (SAP/Oracle or similar). * Translate business requirements into functional specifications and system solutions. * Ensure alignment of SCM processes with organizational goals. * Oversee procurement, inventory, warehouse, and logistics processes. * Optimize supply chain workflows for efficiency and cost-effectiveness. * Support demand planning and forecasting initiatives. * Manage ERP SCM module implementations and upgrades. * Provide functional support for issue resolution and enhancements. * Conduct UAT and training for end-users. * Work closely with technical teams for integrations and customizations. * Partner with business stakeholders to ensure smooth operations. * Ensure adherence to regulatory and internal compliance standards. * Develop and maintain SCM dashboards and reports for performance tracking. Required Skills: * Experience: 8-12 years in SCM functional roles with ERP systems. * Strong knowledge of SCM modules (Procurement, Inventory, Order Management, Logistics). * Familiarity with planning tools and supply chain analytics. * Basic knowledge of ERP technical architecture and integration points. * Excellent communication and stakeholder management. * Strong analytical and problem-solving abilities. * ERP certifications (SAP MM/SD or Oracle SCM). * Experience in global supply chain operations. * Exposure to Agile or SDLC methodologies. Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: * Flexible work * Healthcare including dental, vision, mental health, and well-being programs * Financial well-being programs such as 401(k) and Employee Share Ownership Plan * Paid time off and paid holidays * Paid parental leave * Family building benefits like adoption assistance, surrogacy, and cryopreservation * Social well-being benefits like subsidized back-up child/elder care and tutoring * Mentoring, coaching and learning programs * Employee Resource Groups * Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Description Tyler Technologies is looking to hire for a Supervisory Team Lead to manage one of our software engineering teams in Troy, MI. The Supervisory Team Lead is a member of a team that works on development projects. That team as a whole is responsible for reviewing, designing, implementing, and testing each project they work on. As an experienced and senior member of the team, Supervisory Team Lead is responsible for being a technical leader and a mentor on the team which involves making design decisions, working on difficult projects, and training and guiding the less experienced engineers on their team. Consequences of error carry a high risk to the organization. Responsibilities: Provide high-level analysis and design to address and create well-integrated application systems. Develop new application solutions and enhance existing solutions by coding system features according to system designs. Strong understanding of the Software Development Life Cycle (SDLC) and modern development practices (CI/CD, Code Review, Quality Assurance). Provide guidance and direction to less experienced staff to ensure bugs to existing applications are fixed and/or to clear up operational deficiencies in both previously released software and software slated for future release. Assure program, module and system integrity through thorough testing and adherence to company standards and procedures. Assist in leading phases of the software development life cycle, including research, design, analysis, requirements, implementation, test automation, and maintenance. Utilize new technologies and tools to modify products and provide integration with applications developed internally and externally. Prepare and modify program and system documentation. Provide guidance to less experienced team members to ensure knowledge transfer and training are successfully meeting department goals. Evaluating the performance and assistance with performance improvement. Focused on team performance as well as collaboration with team members and individual career development. Support the team and care for the team to grow them professionally and personally Achieve departmental goals and timelines along with performing other duties as assigned. The Supervisory Team Lead must be able to: Demonstrate the willingness to take any project; may successfully implement it with little or no help from more senior resources. Demonstrate a high degree of skill, efficiency and be a leader to less experienced development staff. Develop programs that are complex in nature, adhering to established departmental standards. Learn and implement new technologies and architectures within a reasonably quick timeframe while producing and testing high quality software. Demonstrate advanced knowledge of software development practices, concepts, and technologies obtained through formal training and work experience. Demonstrate advanced knowledge of required programming languages. Demonstrate advanced knowledge of the technical/business environment. Effectively partner, communicate, and negotiate with business analyst, development and support groups in order to gather and communicate business requirements. Work on individual programs that are part of a much larger application. Adapt to changing products and technologies. Be consistent and reliable when it comes to delivering the results from dev team. Fix bugs in existing, often unfamiliar programs, under considerable time constraints. Manage and prioritize often conflicting tasks and interruptions so as to minimize their impact on the current deadlines and workload. Bring new ideas and forward thinking to the team. Qualifications: Bachelor's degree in computer science, computer engineering, or equivalent work experience. Typically eight or more years of software development experience with database technology. Demonstrated advanced knowledge of software development practices, computer science theory, and understanding of relevant technologies. Desired Technologies: .Net / C# (or similar high level language) SQL Server 2000/2005 VB Script XML/XSD/XSLT Visual Basic 6 or Relevant related technologies Experience writing and testing complex code to meet strict deadlines. Demonstrated understanding of product architecture and all underlying technologies. Demonstrated advanced understanding of development process. Demonstrated proficiency with data modeling tools, web services and/or service oriented architecture. Experience working well both independently and within a team environment. Experience providing guidance and direction to less experienced staff. Strong negotiation skills with various parties to ensure enhancements to applications are addressed while maintaining/balancing business situations and constrictions. Exceptional written, verbal communication, interpersonal, and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders across various departments. Well-developed logical thinking and reasoning skills. Ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Keen attention to detail.

Description - External Looking for Commercial Supply Chain - T&A, 2TS to join us for a fulltime, role in Troy, MI Key Responsibilities: * Supply Chain Planning & Coordination * Develop and maintain supply chain plans aligned with commercial objectives. * Coordinate with procurement, logistics, and production teams to ensure timely delivery. * Tracking & Analysis (T&A) * Monitor supply chain performance metrics (inventory levels, lead times, cost efficiency). * Use data analytics tools to identify bottlenecks and propose improvements. * Prepare dashboards and reports for leadership on KPIs and trends. * Vendor & Stakeholder Management * Liaise with suppliers and third-party logistics providers to ensure compliance with contractual terms. * Negotiate service agreements and resolve operational issues. * Risk & Compliance * Ensure adherence to regulatory requirements and internal policies. * Implement risk mitigation strategies for supply disruptions. * Technology & Process Improvement * Support digital transformation initiatives (ERP systems, automation tools). * Drive continuous improvement projects to enhance supply chain resilience. Required Skills: * Education: Bachelor's degree in Supply Chain Management, Business, or related field. * Experience: 3-6 years in supply chain or commercial operations roles. * Proficiency in ERP systems (SAP, Oracle). * Advanced Excel and data visualization tools (Power BI, Tableau). * Strong analytical and problem-solving abilities. * Excellent communication and stakeholder management. * Performance Metrics * On-time delivery rate * Inventory turnover * Cost savings achieved through process optimization * Supplier performance scorecards Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: * Flexible work * Healthcare including dental, vision, mental health, and well-being programs * Financial well-being programs such as 401(k) and Employee Share Ownership Plan * Paid time off and paid holidays * Paid parental leave * Family building benefits like adoption assistance, surrogacy, and cryopreservation * Social well-being benefits like subsidized back-up child/elder care and tutoring * Mentoring, coaching and learning programs * Employee Resource Groups * Disaster Relief About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Description & Requirements Press space or enter keys to toggle section visibility Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************** Field Solutions Engineer (FSE) The Field Solutions Engineer (FSE) is a client-facing technology generalist who takes a consultative approach to identifying, developing, and delivering solutions. This individual will work closely with account teams and clients to align data center, edge, core, cloud, and security technologies with business objectives, driving tangible value and outcomes. Key Responsibilities * Partner with Client Executives and extended teams to strategically build and expand assigned territory. * Engage with multiple levels of client contacts-including CIOs, CTOs, IT Directors, Application Managers, and technical administrators-to identify business needs and technical requirements. * Build deep, trusted relationships with clients and serve as the technical owner of those relationships. * Develop strong connections with local technology communities, manufacturers, and Xerox OEM partners to establish credibility and expand market influence. * Translate business challenges into tailored technology solutions that deliver measurable business benefits. * Drive account retention and expand relationships across multiple lines of business in existing accounts. * Effectively present solutions to both technical and non-technical stakeholders, articulating clear business value. * Provide technical leadership to ensure Xerox-recommended enterprise solutions are comprehensive, meet client expectations, and align with business strategies. * Support Client Executives with ROI/TCO models and proposal development using standard frameworks. * Participate in client meetings as a technical subject matter expert. * Manage the full sales cycle for infrastructure solutions, including qualification, forecasting, design, and close. * Achieve and exceed infrastructure solutions sales quota within assigned territory. * Oversee pipeline and opportunity management with a disciplined sales approach. * Deliver an exceptional client experience that reflects Xerox's standards of excellence. * Educate and enable sales teams on infrastructure solutions, product positioning, and value messaging. * Stay current with emerging technologies, market trends, and client adoption patterns to remain a trusted advisor. Requirements * Passion for technology with strong business acumen. * Highly organized with excellent sales and consultative skills. * Ability to translate complex business challenges into practical technical solutions. * Skilled at simplifying and communicating technical concepts for non-technical audiences. * Strong problem-solving abilities and resourcefulness in complex selling situations. * Proven experience in services sales or service attach. * Broad technical background (10+ years) across, Modern-work; edge, compute, storage, and cloud infrastructure; BC/DR and Security. * Demonstrated success building strong relationships with clients and vendor partners. * Exceptional communication, presentation, and listening skills. * Ability to lead cross-functional teams and manage multiple opportunities simultaneously. * History of delivering consultative solutions with measurable impact. * Experience providing group training or enablement. Preferred Qualifications * Bachelor's degree in Computer Science, Engineering, or related field. * Experience working in a Value-Added Reseller (VAR) or channel/reseller environment. * Relevant industry certifications (e.g., security, cloud, networking, storage). * Familiarity with IT Operations Management, IT Service Management frameworks, and governance best practices. #LI-DH1 #LI-REMOTE

Description Tyler Technologies Troy, MI location is looking for a talented Software Engineer to enhance and maintain our flagship Records Management solution, supporting Public Safety agencies across the United States. In this role, you will be involved in all aspects of solution development including analysis, design, coding, testing, and support. Ideal candidates will enjoy solving complex technical problems and thrive in a highly collaborative environment. Responsibilities Develop and maintain enterprise‑level, web‑based applications using C#, .NET Framework, .NET Core, Angular, and SQL, with a focus on server side/backend. Be fully embedded in a highly collaborative team to work toward shared goals and business objectives. Promote high quality, maintainable code by following, developing, refining, and documenting best practices. Code both product enhancements and bug fixes for a rapidly growing user base, occasionally working directly with customers. Develop and maintain automated test coverage to ensure quality and reliable code. Contribute to CI/CD pipelines, supporting deployment and release processes. Participate in modernizing the application stack for a Cloud based future. Engage in code review processes to expand technical product knowledge and ensure quality, well- tested solutions. Communicate clearly with teammates, stakeholders, and Product Owners to understand requirements, contribute to planning, and reliably deliver results. Qualifications Multiple years of experience building highly available and scalable web applications in a professional work environment. Skilled with .NET (Framework/Core) and SQL Server, with experience building RESTful APIs. Strong understanding of object‑oriented programming, SOLID principles, and modern design patterns in .NET. Proficient with SDLC tooling (GitHub, Azure DevOps, Visual Studio) and experienced with Agile, OOP, TDD, and BDD practices. Strong verbal and written communication skills, with the ability to collaborate effectively with technical and non‑technical colleagues. Strong passion for collaborating on solving challenging problems. Ability to think critically, with strong analytical and problem-solving skills. Be curious with an ability to think outside the box and learn new things quickly. Team player with excellent communication and collaboration skills. Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements. Nice to Haves Bachelor's degree in computer science. Experience with Responsive Web Design and web client technologies inclusive of Angular, JavaScript/Typescript, HTML5, and CSS3. Familiarity with cloud platforms and technologies (AWS) and applying best practices for cloud‑based application deployment and design. Experience with Testing Frameworks such as Playwright. Experience with containerized Development (e.g. Docker).

**Job Title:** **Technology Manager - GCP Cloud Architect** **Travel:** 25% **Key Responsibilities:** - Cloud Architecture & Design: o Design and implement cloud-based technical architectures, migration approaches, and application optimizations. o Evaluate and recommend appropriate GCP services for specific business requirements. o Create and maintain cloud infrastructure diagrams and documentation. - Infrastructure Management: o Provision, configure, and manage virtual machines, networks, storage, and other GCP resources. o Automate infrastructure provisioning and management using tools like Terraform and CloudFormation. o Monitor and troubleshoot cloud infrastructure performance and availability. - Application Development & Deployment: o Develop and deploy cloud-native applications using containerization technologies like Docker and Kubernetes. o Integrate with other GCP services like BigQuery, Cloud Functions, and Pub/Sub. o Ensure application scalability, reliability, and performance in the cloud. - Security & Compliance: o Implement and maintain security best practices and controls within the GCP environment. o Ensure compliance with relevant industry regulations and standards (HIPAA, SOC 2). o Monitor for and respond to security threats and vulnerabilities. - Collaboration & Communication: o Work closely with cross-functional teams (e.g., development, operations, security) to deliver successful cloud projects. o Communicate technical concepts effectively to both technical and non-technical audiences. o Provide technical guidance and mentorship to other team members. **Required Skills:** + Strong understanding of cloud computing concepts and best practices. + Hands-on experience with GCP services (e.g., Compute Engine, Kubernetes Engine, Cloud SQL, Cloud Storage). + Experience with infrastructure-as-code tools (e.g., Terraform, CloudFormation). + Proficiency in scripting languages (e.g., Python, Bash). + Experience with containerization technologies (e.g., Docker, Kubernetes). + Strong problem-solving and troubleshooting skills. + Excellent communication and collaboration skills. + Bachelor's degree in Computer Science, Engineering, or a related field (preferred). **Desired Skills:** + Experience with DevOps practices and tools (e.g., CI/CD pipelines, monitoring tools). + Knowledge of networking protocols (e.g., TCP/IP, VPNs). + Experience with data analytics and big data technologies. + Relevant cloud certifications (Google Cloud Certified Professional Cloud Architect) **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Technology Manager - GCP Cloud Architect_ **Location:** _TX-Irving_ **Requisition ID:** _082588_ **Other Locations:** _US-AZ-Scottsdale, US-CA-Los Angeles, US-MI-Detroit, US-NY-New York, US-GA-Atlanta, US-TX-Houston, US-IL-Chicago_

The Director of Marketing will lead a high-performing, multi-functional marketing team, responsible for developing and executing marketing strategies that accelerate top-line revenue growth and increase long-term profitability for Tyler's Public Safety business division. Responsibilities include turning business objectives into marketing strategy and tactics by conducting research, developing comprehensive content, and analyzing metrics. Collaboration with various marketing shared service functions, as well sales and other division leadership, is important to the Director of Marketing's ability to succeed. The Marketing Director drives the Division's strategic marketing initiatives. They are responsible for developing and managing an annual budget/plan and successfully meeting/completing plan objectives. They have a strong dotted-line relationship with the Division President and serve as a member of the division's senior leadership team. It's critical that this individual ensures alignment of the marketing objectives with the priorities of division's sales and overall goals, as well as aligning to the overall marketing goals and brand vision for Tyler. Responsibilities Develop and execute marketing plans for Tyler products that include lead generation initiatives, sales collateral, trade advertising, media relations, events marketing, and divisional communications. Position multiple products within the same functional areas based upon factors that include functional differentiation, client size, market segment, and future development plans in a manner that minimizes confusion in the marketplace. Develop Division marketing budgets, ensure that the marketing plans are executed within budget, provide quarterly revised budget projections, and reconcile MTD, QTD & YTD reports. Ensure that evaluation systems are in place to report on progress in achieving overall goals and measuring ROI on marketing dollars invested. Act as senior consultant and advisor to division leadership teams for all marketing and communications initiatives; ensure alignment with corporate vision and initiatives. Provide marketing counsel, guidance and direction to division leadership teams. Facilitate open communication with division leaders to ensure marketing priorities align with and support business goals. Develop divisional key messages to ensure consistency across all marketing materials, and across all audiences (prospects, clients, employees, media, etc.). Project manage marketing deliverables to ensure quality development and timely delivery. Act as division spokesperson for media inquiries and PR opportunities. Manage team of campaign, content, and trade show professionals and support their efforts by removing obstacles and setting clear direction. Aid in the continuing development of staff members and provide ongoing guidance, training, and direction in achieving the team and company objectives. Create strategy and execute for all solutions within the business unit. This means that many marketing functions must be performed in multiples and the Marketing Director must be able to balance the needs of each group and be responsive to multiple leaders. The individual must be able to: Create strategy and execute for all solutions within the business unit. This means that many marketing functions must be performed in multiples and the Marketing Director must be able to balance the needs of each group and be responsive to multiple leaders. Develop and implement strategic marketing plan(s) for all major product groups. Develop a core understanding of the market, with focus on key decision makers and user profiles. Gain a full understanding of our products, including key features and functionality, as well as unique points of differentiation as compared to our competition. Understand and convey Tyler's overall corporate vision and business objectives; ensure division alignment. Ensure corporate and product brand consistency and standards are maintained. Establish and manage marketing priorities for the division and meet budgets and deadlines. Manage multiple projects of varying complexity and scope. Demonstrate a thorough knowledge of management/leadership principles and management basics - planning, organizing, directing, developing and supervising. Demonstrate ability to effectively lead others to accomplish goals/objectives and influence/direct at the department level. Model desired organizational behavior as defined in the company values and leadership competencies. Cultivate, support and promote an organizational culture that provides for high performance, high morale, integrity, teamwork and work-life balance. Qualifications Bachelor's degree in a related field or comparable work experience 12+ years marketing experience in a business-to-business or business-to-government environment, with 5+ years directly managing a team of marketing professionals Marketing experience in the public safety sector preferred Strong writing skills and the ability to generate impactful marketing messages is required, and must be demonstrated through writing samples and references Technology/software industry experience required; public sector experience preferred Experience effectively managing a variety of marketing projects and timelines Experience managing a variety of direct marketing, video, advertising, collateral creation, and web content projects required Trade show and or user conference experience preferred Strong skills in Microsoft Office (Word, Excel, Outlook, and especially PowerPoint) Experience in a leadership or management role a plus An excellent understanding of graphic applications, image/media files, and web media/interactive marketing A positive attitude with a desire to go above and beyond expectations is key to the success of this role

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. **Your role** Leading the architectural design of complex hardware systems for automotive applications, including in-vehicle computing platforms, interfaces for actuators, and connectivity solutions. Developing technical specifications and requirements for hardware components and systems based on client needs and industry standards + Collaborating with software teams to ensure seamless integration between hardware and software components + Evaluating and recommending hardware technologies, components, and platforms to meet performance, safety, and reliability requirements + Ensuring compliance with automotive safety standards, including ISO 26262, and other relevant regulations. **Your skills and Experience** + Master of Science in Electrical, Electronic, Computer, Aerospace Engineering, or equivalent program with minimum 8 years of experience in an architectural hardware/system role, preferably in the automotive industry (TIER1, TIER2) + Good knowledge of state-of-the-art hardware systems, software tools and algorithms for interfaces required for actuators, firmware development, in-vehicle bus architectures, and in-vehicle computing platforms + Advanced knowledge of ARM-based architecture and embedded electronics design constraints + Experience with ADAS, Infotainment Systems, Zonal Architectures, and Software Defined Vehicles + Solid understanding of system/component design, advanced EE architecture topologies, and safety requirements **What you'll love about working here** + Dedicated innovation labs: We help the world's largest innovators engineer the products and services of tomorrow by leveraging our experts and labs, dedicated to topics as 5G, 6G, AI, Autonomous Vehicles and Quantum. + Hybrid working: We encourage flexibility when it comes to when and where works gets done. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances. + Career acceleration programs: From associate to leaders and beyond, get support in your career at every stage with award-winning programs such as our leadership development program, Connected Manager, to accelerate your growth and develop your expertise. **Life at Capgemini** Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: + Flexible work + Healthcare including dental, vision, mental health, and well-being programs + Financial well-being programs such as 401(k) and Employee Share Ownership Plan + Paid time off and paid holidays + Paid parental leave + Family building benefits like adoption assistance, surrogacy, and cryopreservation + Social well-being benefits like subsidized back-up child/elder care and tutoring + Mentoring, coaching and learning programs + Employee Resource Groups + Disaster Relief **About Capgemini Engineering** World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has 65,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet. Capgemini Engineering is an integral part of the Capgemini Group, a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion. Get the future you want | ***************** **Disclaimer** Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. **Job:** _Programmer/Analyst_ **Organization:** _ERD PPL US_ **Title:** _Hardware Architect_ **Location:** _MI-Auburn Hills_ **Requisition ID:** _082284_

Description We're seeking a strategic and technically accomplished Enterprise Cloud Architect to drive our cloud transformation and architectural excellence. You'll help shape our enterprise architecture strategy while leading AWS cloud initiatives that enable scalable, efficient, and innovative solutions.As an individual contributor with significant cross-functional influence, you'll lead architectural initiatives spanning multiple teams and technologies. You'll focus primarily on AWS cloud services and enterprise architecture patterns while collaborating with our security team to ensure proper protection of our cloud environments. Responsibilities Strategic Architecture Leadership Define and evolve enterprise architecture strategy, standards, and governance frameworks. Lead cross-functional architectural initiatives and technology roadmap development. Drive adoption of AWS Well-Architected Framework principles across all cloud implementations. Collaborate to establish and maintain architectural review processes, facilitating design sessions and technical workshops to drive effective decision-making. Cloud & AWS Architecture Excellence Design and oversee the implementation of complex AWS solutions, including network, high availability, disaster recovery, and secure integrations. Lead cloud migration strategies and modernization initiatives from legacy systems to cloud-native architectures. Architect multi-account AWS environments with proper governance and cost optimization. Champion DevOps practices, automation, and infrastructure-as-code (IaC) methodologies. Optimize cloud resource utilization and implement cost management strategies. Enterprise Integration & Modernization Design integration patterns and API strategies connecting cloud and on-premises systems. Lead application modernization efforts, including containerization and microservices adoption. Collaborate to establish data architecture patterns and cloud data management strategies. Drive adoption of cloud-native development practices and architectural patterns. Cross-Functional Collaboration Partner with security teams to protect AWS compute environments at scale. Collaborate with development teams to implement architectural standards and best practices. Work with infrastructure teams to optimize cloud operations and automation Design architectures to facilitate regulatory requirements and support compliance. Technical Leadership & Mentorship Provide technical guidance and mentorship, fostering input from all team members to shape cohesive architectural solutions that drive effective outcomes. Lead R&D teams' transition from on-premises development to a SaaS mindset, driving adoption of cloud-native design, DevOps, and continuous delivery. Assist and lead architectural reviews, design sessions, and technical decision-making processes with a focus on SaaS best practices such as multi-tenancy, supportability, scalability, and security. Mentor teams on modern cloud technologies, SaaS architecture patterns, and operational excellence in a cloud environment. Foster a culture of architectural excellence and continuous improvement. Communicate complex technical concepts to both technical and non-technical stakeholders. Qualifications Bachelor's degree in Computer Science, Software Engineering, or related field 8+ years in enterprise architecture, cloud architecture, or senior technical roles 5+ years hands-on experience with AWS services and cloud architecture patterns Proven experience designing large-scale, distributed systems and cloud solutions Experience leading technical initiatives and influencing cross-functional teams Excellent written and verbal communication skills with the ability to influence stakeholders Core Technical Skills AWS Services: EC2, VPC, Lambda, RDS, S3, CloudFormation, EKS, API Gateway, CloudWatch Architecture Patterns: Microservices, event-driven architecture, serverless, containerization Automation: Infrastructure-as-Code (Terraform, CloudFormation), CI/CD pipelines, DevOps practices Integration: API design, message queuing, data pipelines, hybrid cloud connectivity Performance: Cloud optimization, cost management, scalability patterns, monitoring, and observability Preferred Qualifications Certifications & Advanced Experience AWS Solutions Architect Professional, AWS DevOps Engineer Professional, TOGAF certifications Multi-cloud environments, container orchestration (EKS, Kubernetes), serverless architectures Large-scale enterprise environments, regulated industries, or public sector experience Experience mentoring technical teams or leading architecture transformation initiatives Data architecture, API management, cloud cost optimization, DevOps automation specializations Security Knowledge (Collaborative) Understanding of cloud security best practices and AWS security services Familiarity with compliance frameworks (SOC2, NIST, FedRAMP) Knowledge of network security and identity management concepts Experience with security-conscious architectural design

Description Are you interested in using your expertise in software development to build software that helps make communities safer? Would you like to support first responders with cutting-edge solutions used on the front lines of law enforcement, fire rescue, and public safety agencies across the United States? At Tyler Technologies, we are passionate about empowering those who serve our communities, and we are looking for an innovative, talented, and dedicated Principal Software Engineer to join our team. As a Principal Software Engineer, you will be at the forefront of building the next generation of industry-leading Public Safety solutions. You will thrive in a dynamic, fast-paced, and collaborative environment that provides endless opportunities for growth and learning. You'll be both a technology leader and a hands-on contributor, working closely with teams to build excellence into every stage of the software development lifecycle, from analysis and design to implementation, testing, optimization, and delivery. Responsibilities: Strategic Leadership Collaborate with product and engineering leaders to understand product-level business objectives and align technical strategies within the scope of broader divisional goals. Work closely with product line leaders to drive the achievement of business outcomes. Engage in high-level strategic discussions while also contributing to technical execution (80% hands-on coding, 20% strategy). Technical Excellence Engage in hands-on coding to develop and deploy distributed, highly available, and scalable enterprise applications, ensuring quality and performance. Relentlessly pursue opportunities to improve team efficiency and accelerate value delivery through innovative tooling, frameworks, and best practices. Lead the development of robust software solutions while maintaining high standards for functional and non-functional qualities (defects, performance, stability, security, reliability). Evaluate and adopt emergent technologies, ensuring alignment with divisional architecture and business strategies. Team Enablement and Growth Mentor and coach engineers, providing opportunities for growth and ensuring excellence in software engineering practices. Take on challenging tasks beyond the team's current capabilities to help them stretch and grow, while contributing your own coding expertise. Encourage risk-taking and experimentation, while minimizing the impact of failed experiments and maximizing the learning experience. Increase team autonomy and foster a culture of continuous improvement. Collaboration and Standards Work with Enterprise Architecture to maintain and extend technical guidance, standards, and guardrails specific to the product line. Collaborate with cross-functional teams to ensure that design choices align with business and architecture strategy. Qualifications: Technical Expertise: Expert-level understanding of design principles for building and deploying distributed, highly available, and scalable enterprise business applications. Strong hands-on coding experience in C#, .NET Framework, .NET Core, and familiarity with container orchestration technologies (Docker, Kubernetes). Cloud-Native Architecture: Experience designing and coding fault-tolerant enterprise cloud applications in AWS. Automation and Agile: Strong background in test automation and experience with continuous integration and delivery using cloud-native toolsets. Familiarity with Agile development frameworks. Problem-Solving Skills: Proven ability to solve complex problems and manage multiple commitments with high-quality deliverables. Mentorship and Communication: Ability to mentor and guide engineers on technologies, architecture, and best practices. Strong communication skills for both technical and non-technical audiences. Collaboration and Independence: Ability to work independently and collaboratively across functional groups. Effective in a fast-paced environment with strong planning and organizational skills. Required to undergo and satisfactorily pass a fingerprint background check in accordance with CJIS requirements.

About the job you're considering Join Capgemini Engineering as a Senior PLM Business Architect, where you'll play a pivotal role in shaping enterprise-wide Product Lifecycle Management (PLM) strategies. This is an opportunity to influence digital transformation initiatives, drive innovation, and deliver measurable business impact for global organizations. Why Join Us? At Capgemini Engineering, we combine deep industry expertise with cutting-edge technology to help clients accelerate product development and achieve operational excellence. You'll work in a collaborative environment that values thought leadership, continuous learning, and career growth. Your role * Lead enterprise-wide PLM transformation programs, creating strategic roadmaps aligned with business objectives and digital initiatives. * Assess current PLM environments, identify improvement opportunities, and recommend solutions to optimize product development processes. * Design scalable PLM architectures that integrate seamlessly with enterprise systems (ERP, MES, CRM) while ensuring data integrity and governance. * Collaborate with cross-functional teams to translate business requirements into technical specifications and solution designs. * Develop business cases and ROI models to demonstrate PLM investment value to executive stakeholders. * Provide thought leadership on emerging PLM technologies, industry trends, and best practices. * Mentor junior team members, fostering knowledge sharing and professional development within the PLM practice. * Partner closely with clients to deliver tailored solutions leveraging expertise in PLM and related engineering disciplines. Your skills and experience * Extensive experience in PLM consulting, implementation, and architecture, with deep knowledge of major platforms (Siemens Teamcenter, Dassault ENOVIA, PTC Windchill, SAP PLM). * Proven success leading large-scale PLM transformation programs across industries such as automotive, aerospace, industrial manufacturing, and life sciences. * Strong understanding of product development processes: requirements management, BOM management, change management, configuration management, and digital thread implementation. * Technical expertise in enterprise architecture frameworks, integration patterns, and data migration strategies. * Knowledge of industry standards and methodologies (CMII, APQP, ASPICE, ISO). * Familiarity with digital manufacturing, Model-Based Definition (MBD), Digital Twin concepts, and IoT integration with PLM systems. * Excellent communication skills to articulate complex concepts to diverse stakeholders. * Bachelor's degree in Engineering, Computer Science, or related field; Master's degree preferred. * Professional certifications in PLM platforms, enterprise architecture (TOGAF), or project management (PMP) are a plus. What's in It for You * Opportunity to lead strategic initiatives that shape the future of product development. * Access to cutting-edge technologies and global projects. * A culture that values innovation, collaboration, and continuous learning. * Competitive compensation and benefits package. #LI - JE1 Life at Capgemini Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: * Flexible work * Healthcare including dental, vision, mental health, and well-being programs * Financial well-being programs such as 401(k) and Employee Share Ownership Plan * Paid time off and paid holidays * Paid parental leave * Family building benefits like adoption assistance, surrogacy, and cryopreservation * Social well-being benefits like subsidized back-up child/elder care and tutoring * Mentoring, coaching and learning programs * Employee Resource Groups * Disaster Relief About Capgemini Engineering World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has 65,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet. Capgemini Engineering is an integral part of the Capgemini Group, a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant http://*****************/resources/equal-employment-opportunity-is-the-law Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.