Job Description
for our client.
Duration: 12+ months, with possibility for extension
Execute test plans on server platforms
Set up, deploy, and reconfigure servers and server hardware
Research and analyze new functions and features
Review test plans and test cases for accuracy and completeness
Identify, document, and track defects
Identify opportunities for automation and develop or request automation tools
Collaborate closely with development and validation teams to ensure high-quality system performance and customer satisfaction
Skills:
Strong proficiency with Linux operating systems (required); familiarity with RedHat, SUSE, Ubuntu, Windows, VMware, etc.
Knowledge of UEFI or systems management functions/protocols
Understanding of product validation, unit testing, and error injection
Solid knowledge of computer/server subsystems
Understanding of Intel, AMD, or ARM architectures
Ability to interpret technical documents such as system and protocol specifications
Familiarity with validation methodologies
Programming/scripting skills (Python preferred)
Understanding of automated tests and automation frameworks
Strong verbal and written communication skills
Excellent problem-solving abilities
Experience:
Experience in Linux, server systems, or system validation roles
Background in functional verification of subsystems such as storage, networking, memory, GPU, systems management, and UEFI
Education:
Bachelor's degree in Computer Engineering, Electrical Engineering, Computer Science, or related field preferred
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Jamie Robinson at **********************. Kindly forward this to any other interested parties. Thank you!
$61k-90k yearly est. Easy Apply 22d ago
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Sr. Client Executive Sales - IT Solutions
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility City Atlanta, Atlantic City, Charlotte, Chicago, Columbia, Dayton, Miami, Raleigh, Savannah, Tampa State/Province Florida, Georgia, Illinois, New Jersey, North Carolina, Ohio, South Carolina
Country
United States
Department
IT_SERVICES_(SALES)
Date
Tuesday, July 1, 2025
Working time
Full-time
Ref#
20036070
Job Level
Specialist
Job Type
Experienced
Job Field
IT_SERVICES_(SALES)
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
65,000
Annual Base Salary Maximum
90,000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**Job Description**
Our most successful CE's have consultative selling experience that has transformed the way business operates. In your experience, you've balanced delivering on short-term goals, while creating sustainable value for customers and demand for the future. At the end of the day, our clients need to know that with their significant investment, everything is going to work as promised. We solve technical and business problems to ensure success for both Xerox ITS and our clients. We provide both technical sales consulting and support with one goal: Peace of mind.
**Responsibilities**
+ Responsible for engaging and establishing clients on a daily basis by outbound calls
+ Create long-term relationships with clients with onsite visits as needed.
+ Collaborate with the Senior Sales Director to develop a sale strategy and set aggressive goals.
+ Work with dedicated Sales Support teams to resolve any client service issues, returns, and collections.
+ Help design and deliver high-end solutions to your clients with our in-house Advanced Solutions Group.
+ Build upon a general knowledge of IT software, hardware, and managed services that you pass on to potential clients.
+ Ensure Xerox ITS clients receive a high level of satisfaction.
+ Branding Xerox ITS as a top provider of IT Solutions.
**Requirements**
+ 5+ years of experience working at OEM, VAR/Reseller.
+ High School Diploma required; college degree preferred.
+ Ability to multitask in a fast-moving environment.
+ Diligent work ethic.
+ Excellent analytical, organizational, and problem-solving skills.
+ Excellent interpersonal and communication skills.
+ Strong attention to detail.
+ Entrepreneurial spirit.
+ Ability to maintain a good network with Tier 1 Manufacturers.
\#LI-REMOTE
\#LI-KW1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$101k-149k yearly est. 60d+ ago
Field Service Technician - Chapel Hill, NC
Xerox 4.3
Raleigh, NC job
Description & Requirements Press space or enter keys to toggle section visibility Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at **************
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Scope:
* Strong communication skills with external and internal partners Individual Contributor
* Interfaces both internally within functional area (services) as well as with external customers in providing service that delights the customer
* Has developed specialized skills or is multi-skilled through job-related training
* Completes a variety of atypical assignments
* Solves problems of a recurring nature, but also takes a broad perspective to problems and may identify new, less obvious solutions
* Completes work with a limited degree of supervision
* Acts as an informal resource for colleagues with less experience
* May lead a team in the performance of a variety of tasks that are generally routine
Qualifications:
* Recommended Professional Certifications: Preferred COMP TIA A+/N+
* Senior level job with considerable work experience (3+ years)
* Intermediate MS Office experience.
* Detailed knowledge of IT Fundamentals (e.g., PC hardware / software, Printer languages, Operating Systems, Desktop Applications, Networking, Network protocols)
* Valid driver's license
Success Measures / KPIs:
* Completion of all Xerox Onboarding courses
* Completion of required Model Family Training
* Successful Parts Management Software and Audit Completions
* Ability to complete expected Visits Per Day as entry level A03
* Completes work with limited Autonomy
Technical Maintenance & Repair:
* Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance.
* Completes onsite fault-diagnosis and repair
* Handles Parts & Consumables replacements
* Executes Installations and Shop Setups of New Equipment
* Manages Total Call Process
* Primary focal point for service reps with customer and technical problem escalations.
* Assists and backs up Specialist as required.
* Generates new and innovative solutions to complex problems, and proposes improvements to processes
Customer Management:
* Take responsibility for customer satisfaction through proper use of customer management skills and engage the support of other Xerox personnel as required.
* Provide customer training on assigned products in accordance with current field procedures.
* Take ownership for customer issues and resolution with minimal support required.
* Keeps clients informed of ETA Arrival and follow up on ETA for return with Parts
* Adhere to proper escalation procedures to resolve customer issues.
* Communicates opportunities to upgrade assets to sales channels
* Verbal communications with external and internal interactions
* Direct client interaction with basic presentation skills.
Technical Support:
* Escalate ongoing HW/SW issues to L2/L3
* Use of current AI Tools and Technical Documentation
* Participate in ongoing product training
* Assist other TSRs as required with call support, knowledge sharing & problem resolution
* Responsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the Team.
* Manage call activities
* Document calls in applicable systems
* Manage workday for maximum productivity
* Responsible for fully assigned workload territory
#LI-ONSITE
#LI-JC1
$37k-50k yearly est. 58d ago
Angular Developer
Capgemini 4.5
Durham, NC job
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
**Job Location: Durham, NC**
**Job Description**
+ Over 8 years of experience in software development with a strong focus on building user-friendly web applications that solve real-world problems.
+ Customer-first mindset and a passion for delivering high-quality solutions.
+ Proficient in Angular 12, RxJS, Redux/NgRx, and TypeScript.
+ Hands-on experience with micro front-end architectural patterns.
+ Skilled in test automation using tools and frameworks such as Cypress, Playwright, Jest, and Storybook.
+ Strong problem-solving abilities and a commitment to writing clean, testable, readable, and maintainable code following a test-first development approach.
+ Familiar with developing features using Angular, Microservices, Node.js, NestJS, and GraphQL.
+ Collaborate closely with product teams to ensure feature development aligns with scope and customer value.
+ Contribute to team efficiency by creating solutions that improve developer workflows and sharing knowledge on emerging technologies.
+ Exposure to real-time data streaming using Socket.io, ChartIQ, and GraphQL.
The base compensation range for this role in the posted location is$67733 to $108811
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
**Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees.** In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
+ Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
+ Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
+ Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
+ Life and disability insurance
+ Employee assistance programs
+ Other benefits as provided by local policy and eligibility
**Important Notice:** Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
**Disclaimers**
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code: 388123
Posted on: Jan 7, 2026
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
New York, NY, US
Brand: Capgemini
Professional Community: Software Engineering
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
$67.7k-108.8k yearly 3d ago
Account Operations (Floater) - Raleigh, NC
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility City Charlotte, Greenville, Raleigh, Wilmington State/Province North Carolina Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Monday, January 5, 2026 Working time Full-time
Ref#
20036544
Job Level
Individual Contributor
Job Type
Experienced
Job Field
DELIVERY_ACCOUNT_OPERATIONS
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
33,360
Annual Base Salary Maximum
66,720
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**Overview:**
You'll support hardware and software used across the customer's environment, providing proactive device monitoring, incident resolution, firmware configuration, and workflow support, while serving as the client's advocate. Must be able to travel across North Carolina geography with overnight hotel/travel required at least once per month for up to 4 nights.
Must meet background security and DMV background check requirements along with customer annual flu vaccine requirement.
**Main Responsibilities:**
+ Travel to end-customer locations to determine required scanning services, communicating with different stakeholders and delivering a defined solution while working with partners.
+ Manage equipment fleet, monitor performance, and coordinate service response.
+ Provide on-site helpdesk support and act as point-of-contact for escalations.
+ Administer workflow scanning configurations, firmware updates, and device deployment.
+ Monitor consumables, parts inventory, and order fulfillment.
+ Coordinate device installations, moves, and decommissions.
+ Integrate and operate within client ticketing/helpdesk systems.
+ Maintain service reporting tools and generate regular client-facing reports.
+ Collaborate with service teams and escalate major incidents as needed.
**Skills and Qualifications:**
+ Prior experience managing a print or equipment fleet environment.
+ Familiarity with printers, MFDs, and Local Area Networks (LANs)
+ A+ certification or relevant technical training preferred.
+ Uses critical thinking skills to make informed decisions guided by policies, procedures, and business plan.
+ Experience with software/server administration and configurations.
+ Proficient in Microsoft Office, basic networking, and device troubleshooting.
+ Strong organizational skills, customer service mindset, and communication abilities.
**Additional Benefits:**
+ Substantial growth opportunities for future career development within a supportive and collaborative company culture
+ Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
+ Paid time off, plus holidays and personal days
**With Our Technology, Build Your Future at Xerox. Apply Now!**
\#LI-DS1
\#LI-ONSITE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$53k-76k yearly est. 60d+ ago
Enterprise Helpdesk Analyst (2nd shift)
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Date Monday, November 17, 2025 Working time Full-time Ref# 20036708 Job Level Individual Contributor Job Type
Experienced
Job Field
TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
30,720
Annual Base Salary Maximum
61,440
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Hourly:** Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**We're looking for a dedicated** **Enterprise Helpdesk Analyst** **who is passionate about delivering a great client experience while solving complex technical challenges. This role plays a critical part in ensuring our clients receive responsive, professional, and solutions-focused service every time they connect with us.**
**The Enterprise Helpdesk Analyst delivers advanced client support by resolving complex technical issues, maintaining clear and consistent communication, and contributing to process and service improvements. This role bridges front-line support and escalation, ensuring a professional, high-quality client experience in every interaction.**
**This position supports our 2nd shift operations.**
**Key Responsibilities:**
+ Resolve escalated technical issues related to hardware, software, and connectivity.
+ Perform account and access management tasks, including onboarding, offboarding, and permissions adjustments.
+ Act as a point of escalation for Technicians, providing guidance on complex cases and best practices.
+ Collaborate with peers to analyze recurring issues and recommend process improvements.
+ Maintain high-quality documentation of solutions, updates, and procedures.
+ Communicate effectively with clients and internal teams to ensure timely resolution and a positive service experience.
+ Provide expertise to enhance workflows, knowledge sharing, and overall client satisfaction.
**Knowledge & Skills Requirements:**
+ Skilled at troubleshooting Windows OS, Microsoft 365, and remote access issues.
+ Proficient in performing account and access management tasks with minimal supervision.
+ Strong problem-solving abilities with the capacity to resolve most technical issues independently.
+ Exceptional communication skills-both verbal and written-with a focus on clarity, empathy, and professionalism.
+ Demonstrated ability to manage escalations and navigate service workflows effectively.
**Preferred Qualifications:**
+ 2-5 years of service desk or technical support experience, or equivalent knowledge gained through training and certifications.
+ Intermediate certifications such as **CompTIA Network+** or **Microsoft 365 Certified: Endpoint Administrator** .
+ Actively pursuing additional certifications or cross-training to expand technical expertise.
\#LI-DH1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$75k-97k yearly est. 54d ago
Enterprise Client Executive - IT Solutions - Sales
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department IT_SERVICES_(SALES) Date Tuesday, August 19, 2025 Working time Full-time Ref# 20037148 Job Level Individual Contributor Job Type Experienced Job Field IT_SERVICES_(SALES)
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
65,000
Annual Base Salary Maximum
90,000
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**Job Posting:** Enterprise Outside Sales Executive
**Industry Focus:** Enterprise | Manufacturing | K-12 | Higher Education | Healthcare | Local Government
**Position Overview:**
We are seeking a driven and experienced Enterprise Outside Sales Representative to join our growing team.
The ideal candidate is a self-motivated hunter with a proven track record in IT solution sales. You will be responsible for building and leveraging relationships across multiple verticals - including enterprise, manufacturing, k-12, higher education, healthcare, and local government - to sell a wide range of technology solutions. Join our collaborative team with clear progression opportunities and **uncapped commission potential.**
**Solutions Portfolio:**
+ Data Center Solutions (Compute, Storage, Backup)
+ Data Warehouse (Applications and AI)
+ Cloud Access & Microsoft Licensing (CSP, Subscriptions)
+ Cybersecurity & CMMC Compliance
+ Managed IT Services
This role requires consultative selling, strong business acumen, and a high level of comfort working with IT OEMs and distributor channels.
**Key Responsibilities:**
+ Sales Engagement & Customer Relationship Management
+ Conduct in-person meetings with existing and prospective clients.
+ Leverage CRM tools such as Salesforce or HubSpot to track activities, manage pipelines, and request support resources.
+ Build and maintain long-term relationships with key accounts and OEMs.
+ Communicate proactively with clients regarding quotes, orders, and delivery updates.
+ Deal Support & Quoting
+ Prepare and deliver accurate quotes for hardware, software, and services.
+ Research pricing, product availability, and solution alignment to support sales efforts.
+ Register deals through vendor/distributor portals to secure optimal margins.
+ Sales Forecasting & Reporting
+ Track quote activity, pipeline progression, and closed deals.
**Qualifications:**
+ 5+ years of successful experience in IT outside sales, preferably with a hunter mentality and leadership traits.
+ Demonstrated ability to manage your territory as a business.
+ Strong knowledge of IT hardware, software, cloud services, and distribution (e.g., Ingram Micro, TD Synnex).
+ Experience with CRM and quoting tools; proficiency in Microsoft Office Suite.
+ Excellent communication, organization, and multitasking skills.
\#LI-Remote
\#LI-ZD1
\#INDUS24
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$107k-180k yearly est. 5d ago
Proposal & Bid Manager
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department PRICING, BID OR CONTRACT MANAGEMENT Date Tuesday, December 23, 2025 Working time Full-time Ref# 20036792 Job Level Individual Contributor Job Type Experienced
Job Field
PRICING, BID OR CONTRACT MANAGEMENT
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
69,120
Annual Base Salary Maximum
138,240
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
We are seeking a dynamic professional to lead and manage the preparation of bids and proposals for Xerox IT Solutions. This role combines responsibilities of proposal writing and bid management to deliver high-quality, compelling responses that meet client needs and differentiate us from competitors. You will ensure tailored value propositions, contribute to winning strategies, and oversee the end-to-end bid process.
**Primay Responsibilities:**
**Bid & Proposal Management**
+ Manage the production of high-quality bid proposals within required timescales for deals ranging from $10K to $20M.
+ Develop and execute bid project plans, including schedules and milestones, ensuring all deadlines are met.
+ Coordinate virtual deal teams including Sales, Solution Architects, Service Delivery, and subject matter experts.
**Content Development & Quality Assurance**
+ Gather, analyze, write, and edit proposal content to ensure clarity, consistency, and alignment with client requirements.
+ Format and edit contributions for style and presentation consistency.
+ Maintain and update proposal databases, refreshing standard inputs such as case studies, references, and statistics.
**Strategy & Collaboration**
+ Contribute to overall bid strategy and ensure pursuit strategies reflect client needs.
+ Identify and communicate differentiators that resonate with potential clients.
+ Facilitate collaboration among internal teams and stakeholders to improve bid quality and efficiency.
**Continuous Improvement**
+ Identify barriers to high-quality proposal production and recommend solutions.
+ Coach and mentor team members on best practices in proposal development.
**Qualifications**
+ In-depth knowledge and experience in bid management, proposal writing, and pricing strategies.
+ Strong project management skills with the ability to lead cross-functional teams; Project Management Certification is highly desirable.
+ Excellent written and verbal communication skills.
+ Ability to work under pressure and meet tight deadlines.
+ Familiarity with large-scale service deals and complex proposal processes, including compliance standards, procurements processes, and legal requirements.
+ Experience with proposal automation tools; generative AI proposal automation experience is highly desirable
+ Understanding of pricing structures, margins and value propositions for commercial viability
+ Ability to identify risks, manage compliance checks, and propose solutions during the bid process
\#LI-DH1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$85k-110k yearly est. 18d ago
Organizational Change Management Lead
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department ORGANIZATION LEARNING & DEVELOPMENT Date Friday, January 9, 2026 Working time Full-time Ref# 20037168 Job Level Executive Manager Job Type Experienced Job Field
ORGANIZATION LEARNING & DEVELOPMENT
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
107,340
Annual Base Salary Maximum
214,680
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
At Xerox, **we make work, work!** For more than 100 years, Xerox has continually redefined the workplace experience. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients and within our culture. Learn more at ************* and explore our commitment to diversity, inclusion and belonging. (https://*************/en-us/jobs/diversity)
**Organizational Change Management Lead**
We are seeking an Organizational Change Management (OCM) Lead to play a critical role in leading organizational transformation and change initiatives across Xerox. This is a highly multifaceted role that requires quick transition between one's creative and analytical mindsets, while at the same time maintaining poise and accountability. The successful candidate will move quickly as a builder and a "do'er," proactively guiding clients through the process of change and ensuring successful adoption of new strategies, processes, and technologies. The ideal candidate will have extensive experience in change management, coupled with strong leadership skills and a proven track record of driving successful change initiatives.
**Responsibilities:**
+ Lead a team of OCM professionals supporting the day-to-day activities of changes across Xerox. This means mentoring, advising, and co-creating change support deliverables that will drive adoption and sustainment of technologies, solutions, and/or ways of working that facilitate the changes being deployed.
+ Partner with the program/project executives and leadership teams to help drive adoption strategies, formulate overarching project plans, and advise leadership on the overall successful launch of changes.
+ Advise and coach BU and IT leadership across Xerox on change project adoption and sustainment efforts to understand their strategic objectives, organizational culture, and readiness for change.
+ Conduct thorough assessments to evaluate an organization's readiness and capacity for change, identifying potential barriers and areas of resistance.
+ Coach senior leaders and executives in how they fulfill the role of change sponsor.
+ Provide support and coaching to HR Business Partners, Learning & Development Consultants and managers as they lead their direct reports through transitions.
+ Develop comprehensive change management strategies and plans, tailored to the unique needs and challenges of the organization.
+ Identify potential people-side risks, anticipated points of resistance, and develop specific plans to mitigate or address these concerns.
+ Engage and collaborate with key stakeholders at all levels of the organization to build alignment, garner support, and facilitate buy-in for proposed changes.
+ Design and implement change campaigns to include communication plans, videos, and infographics to ensure timely and transparent understanding of change initiatives, information and progress updates, and impacts to stakeholders.
+ Develop and deliver training programs to equip stakeholders with the knowledge, skills, and resources needed to adapt to new processes, systems, and ways of working.
+ Lead the implementation of change initiatives, providing guidance and support to project teams and stakeholders throughout the change process.
+ Coordinate with project teams to integrate change management activities into the overall project plan.
+ Coordinate with other departments and leaders to leverage expertise in support of change and adoption efforts.
+ Work with cross-functional business partners to ensure consistency throughout the adoption program lifecycle and share common understanding of business impacts as a result of system and process transformation.
+ Anticipate and address resistance to change through proactive engagement, coaching, and mitigation strategies, fostering a culture of openness and receptivity to change.
+ Evaluate effectiveness of change efforts, identify performance gaps, work to develop and implement interventions when needed, and capture and apply lessons learned to achieve continuous improvement.
+ Define and track key performance indicators (KPIs) to assess the effectiveness and impact of change management efforts, adjusting as needed to ensure successful outcomes.
**Requirements:**
+ Bachelor's degree in Organizational Development, Business Administration, or related field
+ 7+ years of progressively more responsible professional experience
+ 5+ years of experience in organizational change management
+ In-depth understanding of change management principles, methodologies, and tools, with a proven track record of successfully leading complex change initiatives
+ Strong leadership and influencing skills, with the ability to build rapport, inspire trust, and motivate teams and stakeholders to embrace change
+ Excellent communication, presentation, and facilitation skills, with the ability to effectively convey complex concepts and ideas to diverse audiences
+ Experience in project management, with the ability to manage multiple priorities and deadlines in a fast-paced consulting environment
+ Detail-oriented, process-oriented, results-driven
**Desired Requirements:**
+ Prosci certification
+ Familiarity with lean practices
+ Project Management certification
+ Communications experience
+ Training needs analysis and facilitation experience
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$72k-103k yearly est. 1d ago
Infrastructure Manager - MQ Mainframe Network SME
Capgemini 4.5
Raleigh, NC job
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.
About Infrastructure Services:
The Cloud Infrastructure Services Global Business Line is Capgemini's consulting and infrastructure build-and-run provisioning offering and supports the group's cloud-based services. As part of the integrated cloud offering from Capgemini, Cloud Infrastructure Services delivers a broad range of cloud services to build and support the hybrid cloud estate by encompassing the leading public cloud players and leading private cloud technologies. With EUR 1.5 billion annual revenue, Cloud Infra Services helps clients virtualize and optimize their IT estates through infrastructure outsourcing services such as data center, helpdesk, network support, and service integration and service maintenance support. Our other services also include infrastructure transformation services-helping clients consolidate and migrate entire workloads and data centers.
Visit us at ****************** People matter, results count.
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini
Job Title: Infrastructure Manager - Mainframe Network SME
Location: Boston or Raleigh preferred. Can live anywhere in the US if open to 25% travel (if required)
Travel: 25%
Job Description\:
•Network Communications Subject Matter Expert
•Full set of Mainframe Communication Server skills to support VTAM, TCP/IP, CA Solve, Netmaster, CL Supersession, ATTLS, FTPS, FTP, SFTP, Axway CFT, Connect\:Direct, VIPA, DVIPA, etc. in a complex GDPS environment
•Knowledge and experience with z/OS network monitoring software such as NetView/SysView
•Experience is required to support mainframe networking, printing, connectivity and file transfers; This particular customer supports financial institutions
What You Bring\:
Required:
•Minimum Qualification Required\: Bachelor of Engineering or equivalent
•Relevant years of Experience required\: 10 yrs
What we offer:
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences.
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - http\://*******************************************************************
$86k-111k yearly est. Auto-Apply 60d+ ago
Microsoft Partner Alliance Manager
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department STRATEGIC OR LARGE ACCOUNT MANAGEMENT Date Thursday, January 8, 2026 Working time Full-time Ref# 20036951 Job Level Specialist Job Type Experienced Job Field
STRATEGIC OR LARGE ACCOUNT MANAGEMENT
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
99,480
Annual Base Salary Maximum
198,960
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
The Microsoft Partner Alliance Manager owns and orchestrates the single global Microsoft relationship across SMB and SME&C, serving as the strategic point of accountability for partner cadence, solution area alignment, and alliance execution.
This influence-based role partners with Sales, Marketing, and Practice Leadership to enable acceleration across Microsoft FY26 priorities - AI Business Solutions, Cloud & AI Platform, and Security - while driving improved ACR performance, funding utilization, and incentive outcomes.
**Key Responsibilities**
+ Own the single global Microsoft relationship, serving as the primary point of coordination across solution areas and internal stakeholders
+ Establish and run Microsoft operating cadence, including monthly calls, QBRs, and annual FY planning
+ Drive solution area alignment across Modern Work, Azure, Security, and AI
+ Build and maintain joint GTM motions aligned to Microsoft priorities and internal offerings
+ Create clear Microsoft-facing narratives, decks, and QBR materials
+ Track, manage, and optimize Microsoft funding and incentive programs (e.g., AMM, ECIF)
+ Act as an internal broker and orchestrator, influencing decisions while enabling execution by Sales and Practice Leaders
+ Build the seller-to-seller engagement model, with defined handoffs to field teams
+ Maintain awareness of key opportunities and escalations without owning day-to-day deal execution
+ Deliver monthly and quarterly executive readouts covering alliance health, ACR performance, pipeline, and funding outcomes
**Required Skills & Qualifications**
+ Experience managing Microsoft alliances within a partner organization
+ Prior Microsoft ecosystem experience (Partner, PDM, or equivalent)
+ Strong understanding of:
+ Microsoft FY planning cycles
+ Co-sell and partner engagement models
+ Microsoft funding and incentive programs
+ Proven ability to operate effectively in influence-based, matrixed environments
+ Strong executive communication, presentation, and stakeholder management skills
+ Highly organized with a disciplined, operational mindset
**Preferred Qualifications**
+ Experience supporting multiple Microsoft solution areas
+ Experience managing a global Microsoft relationship
+ Familiarity with Microsoft Partner Center and CRM systems (e.g., HubSpot)
+ Experience preparing executive-level reporting and alliance scorecards
+ Background in scaling or maturing partner motions within a growing organization
**What We Offer**
+ Opportunity to influence solution strategy and client success across diverse industries.
+ Collaborative environment with strong cross-team partnerships.
+ Professional development, certifications, and continuous learning support.
+ Competitive compensation and benefits package.
\#LI-REMOTE
\#LI-DH1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$106k-162k yearly est. 2d ago
Senior AEM DAM Developer
Capgemini 4.5
Raleigh, NC job
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
**Job Location: Raleigh, NC**
**Job Description**
+ 6 years of proven experience in Adobe Experience Manager AEM DAM Validated expertise around architecting and integrating solutions around Content Management Systems CMS
+ Hands on experience with migrating content Assets to AEM DAM Integration of AEM DAM with Other applications like Workfront etc
+ Hands on experience with Groovy Scripts
+ Bachelors or masters degree in computer science Information Science Mathematics Physics or equivalent
+ Deep knowledge of architecting content templates responsive web design Hands on experience in building applications with Headless API GraphQL
+ Hands on experience in JavaScript AJAX JQuery HTML JSON CSS Node JS and XML
+ Good troubleshooting and DevOps experience using AWS services such S3 Lambda etc
+ Experience working on project teams with excellent analytical problem solving and communications skills Excellent verbal and written skills required
+ Must have worked with web application build deployment and release management using Jenkins UDeploy
+ Must have development experience with Java and J2EE technologies Adobe Workfront experience preferred
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**Disclaimer**
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, we'd love to hear from you with your recruiting contact.
Click the following link for more information on your rights as an Applicant
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code: 323460
Posted on: Nov 6, 2025
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
Atlanta, GA, US
Brand: Capgemini
Professional Community: Software Engineering
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
$86k-108k yearly est. 60d+ ago
Field Service Technician - Chapel Hill, NC
Xerox 4.3
Chapel Hill, NC job
Description & Requirements Press space or enter keys to toggle section visibility Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at **************
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Scope:
* Strong communication skills with external and internal partners Individual Contributor
* Interfaces both internally within functional area (services) as well as with external customers in providing service that delights the customer
* Has developed specialized skills or is multi-skilled through job-related training
* Completes a variety of atypical assignments
* Solves problems of a recurring nature, but also takes a broad perspective to problems and may identify new, less obvious solutions
* Completes work with a limited degree of supervision
* Acts as an informal resource for colleagues with less experience
* May lead a team in the performance of a variety of tasks that are generally routine
Qualifications:
* Recommended Professional Certifications: Preferred COMP TIA A+/N+
* Senior level job with considerable work experience (3+ years)
* Intermediate MS Office experience.
* Detailed knowledge of IT Fundamentals (e.g., PC hardware / software, Printer languages, Operating Systems, Desktop Applications, Networking, Network protocols)
* Valid driver's license
Success Measures / KPIs:
* Completion of all Xerox Onboarding courses
* Completion of required Model Family Training
* Successful Parts Management Software and Audit Completions
* Ability to complete expected Visits Per Day as entry level A03
* Completes work with limited Autonomy
Technical Maintenance & Repair:
* Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance.
* Completes onsite fault-diagnosis and repair
* Handles Parts & Consumables replacements
* Executes Installations and Shop Setups of New Equipment
* Manages Total Call Process
* Primary focal point for service reps with customer and technical problem escalations.
* Assists and backs up Specialist as required.
* Generates new and innovative solutions to complex problems, and proposes improvements to processes
Customer Management:
* Take responsibility for customer satisfaction through proper use of customer management skills and engage the support of other Xerox personnel as required.
* Provide customer training on assigned products in accordance with current field procedures.
* Take ownership for customer issues and resolution with minimal support required.
* Keeps clients informed of ETA Arrival and follow up on ETA for return with Parts
* Adhere to proper escalation procedures to resolve customer issues.
* Communicates opportunities to upgrade assets to sales channels
* Verbal communications with external and internal interactions
* Direct client interaction with basic presentation skills.
Technical Support:
* Escalate ongoing HW/SW issues to L2/L3
* Use of current AI Tools and Technical Documentation
* Participate in ongoing product training
* Assist other TSRs as required with call support, knowledge sharing & problem resolution
* Responsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the Team.
* Manage call activities
* Document calls in applicable systems
* Manage workday for maximum productivity
* Responsible for fully assigned workload territory
#LI-ONSITE
#LI-JC1
$37k-50k yearly est. 58d ago
Senior Data Analyst
Capgemini 4.5
Cary, NC job
A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion (about $15.6 billion USD at 2018 average rate).
Visit us at ****************** People matter, results count.
Job Description
Role: Data Quality Governance/Data Quality Expert Lead
Location:Cary, NC
Position: Full time
Capgemini is seeking a highly motivated Principal Data Governance Specialist to join our Data & Analytics team.
You will lead the development and implementation of the enterprise's data quality program. This includes processes, procedures, and standards necessary to ensure high quality data are developed, supported, and delivered by the Data and Analytics division.
Development Initiatives to Improve Data Quality:
Develop and implement a data quality issue management program across the enterprise including the socialization and operationalization of the program
Working with key stakeholders, ensure the entire population of data quality issues has been compiled and that they are appropriately prioritized and assigned for ownership
Take accountability for setting documentation and enforcement policies and procedures that track and ensure high data quality is created and management in alignment with business needs.
Develop profiling and data quality rules execution capabilities. Deploy these rules across the enterprise.
Lead the creation of defining metrics and KPIs as part of a Data Quality Scorecard.
Provide Strategic Thought Leadership into the Development and Implementation the Enterprise's Data Governance Strategy
Provide strategic thought leadership to define, improve and execute the data governance vision, mission, strategy and charter.
Take accountability for ensuring compliance with all applicable data privacy regulations and policies.
Forge strong business and stakeholder partnerships to ensure widespread adoption of the data governance strategy across the enterprise.
Align tactical initiatives to the data governance strategy across projects and programs.
Drive Operationalizing Data Governance and Management in the Enterprise:
Develop and implement standards for cataloging data assets in support of a wide variety of use-cases.
Lead the data quality streams of work for the data catalog including the catalog of rules, refinement of definitions, storage of data quality results, etc.
Manage the creation of best practices and policies concerning reference and master data management, metadata management, data stewardship, data privacy and security.
Lead the design, build, and execution of data quality standards, data protection standards and adoption requirements across the enterprise.
Actively contribute with a broad-range of stakeholders as part of the Executive Data Governance Steering Group and Data Governance Council.
Hiring Requirements
Bachelor's degree in Business, Finance, Marketing, Computer Science or related field.
8+ years of experience with Data Governance and Catalog Solutions, Master Data Management Solutions and/or Data Management / Programming Languages
Hiring Preferences
Experience in the Healthcare domain
Experience with Data Governance and Data Quality Solutions, e.g., ASG, Collibra, Ataccama, IDQ, DataFlux, Reltio
Effective Communication: Superior verbal, written and presentation skills
Team and customer-service oriented, flexible and adaptable with proven ability to solve problems in a collaborative and timely manner
Ability to build strong partnerships with stakeholders with strong influencing and negotiation skills
What we offer
Your career matters to you and is important to us too. Because your goals and needs are constantly evolving, we offer visibility, leeway and support to help you grow and progress in your career. This approach builds notably on our comprehensive competency framework, our personal development, training and career management programs, and our University innovative and business-focused learning curriculums.
We promote a culture of diversity. We believe working with talented individuals from different backgrounds and points of view is a strategic advantage and an ongoing opportunity. Diversity enriches our creative solutions and adds value for our clients.
With the digital tech sector growing at a rapid pace and women significantly underrepresented in the industry, we are determined to inspire and recruit more women into technology and build diverse teams that reflect the clients we serve.
Our Shared values have been at the heart of the group since our formation. They are honesty, boldness, trust, freedom, team spirit, modesty and fun. These values influence the way we meet client needs while respecting the regulatory requirements of each country in which we operate, and the way we promote ethically sound practices within Capgemini and in our partnerships.
Capgemini is committed to building a workforce of employees with diverse backgrounds and work experiences. We strongly encourage women, veterans and active military service personnel to apply.
Disclaimer
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Click the following link for more information on your rights as an Applicant - **************************************************************************
Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
$86k-111k yearly est. 60d+ ago
Sr. Network Engineer
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department ENGINEERING SUPPORT Date Tuesday, December 23, 2025 Working time Full-time Ref# 20036805 Job Level Specialist Job Type Experienced Job Field ENGINEERING SUPPORT
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
61,320
Annual Base Salary Maximum
122,640
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
**The Senior Network Engineer is responsible for designing, implementing, and maintaining complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment. This role involves advanced troubleshooting, performance optimization, and ensuring high availability of network services. The engineer will serve as an escalation point for the NOC team and collaborate with clients to deliver secure, scalable, and reliable network solutions.**
**Key Responsibilities**
+ **Network Design & Implementation**
+ Architect and deploy LAN/WAN, SD-WAN, VPN, and wireless solutions for client environments.
+ Configure and optimize routers, switches, firewalls, and load balancers.
+ **Monitoring & Maintenance**
+ Oversee network monitoring tools (e.g., Datto, LogicMonitor, PRTG) to ensure uptime and performance.
+ Perform proactive maintenance and capacity planning.
+ **Troubleshooting & Escalation**
+ Act as Tier 3 escalation for complex network issues.
+ Conduct root cause analysis and implement permanent fixes.
+ **Change Management & ITIL Compliance**
+ Follow ITIL-aligned processes for Incident, Problem, and Change Management.
+ Prepare and submit detailed change requests, including risk assessments, rollback plans, and impact analysis.
+ Participate in Change Advisory Board (CAB) meetings and ensure all changes are documented and approved before implementation.
+ **Security & Compliance**
+ Implement network security best practices, including firewall policies, IDS/IPS, and VLAN segmentation.
+ Ensure compliance with industry standards (e.g., PCI-DSS, HIPAA).
+ **Documentation & Reporting**
+ Maintain accurate network diagrams, configurations, SOPs, and change logs.
+ Provide regular performance and incident reports to management and clients.
+ **Client Interaction**
+ Collaborate with clients on network strategy, upgrades, and migrations.
+ Participate in technical meetings and provide consultative guidance.
**Required Qualifications**
+ **Education:** Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
+ **Experience:**
+ 5+ years in network engineering roles, preferably in MSP or NOC environments.
+ Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or similar platforms.
+ **Certifications:**
+ CCNP or equivalent required; CCIE, JNCIP, or similar preferred.
+ ITIL Foundation certification strongly preferred.
+ **Technical Skills:**
+ Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, QoS.
+ Proficiency in network monitoring and troubleshooting tools.
+ Familiarity with cloud networking (AWS, Azure) and SD-WAN technologies.
+ **Soft Skills:**
+ Excellent communication and client-facing skills.
+ Ability to mentor junior engineers and work in a fast-paced environment.
**Preferred Qualifications**
+ Experience with scripting/automation (Python, Ansible).
+ Exposure to virtualization (VMware, Hyper-V) and storage networking.
**Work Environment**
+ 24/7 NOC operations; may require on-call rotation.
+ Ability to work under pressure and manage multiple priorities.
\#LI-DH1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.
$85k-105k yearly est. 18d ago
Account Operations (Floater) - Raleigh, NC
Xerox 4.3
Raleigh, NC job
Description & Requirements Press space or enter keys to toggle section visibility Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at **************
Overview:
You'll support hardware and software used across the customer's environment, providing proactive device monitoring, incident resolution, firmware configuration, and workflow support, while serving as the client's advocate. Must be able to travel across North Carolina geography with overnight hotel/travel required at least once per month for up to 4 nights.
Must meet background security and DMV background check requirements along with customer annual flu vaccine requirement.
Main Responsibilities:
* Travel to end-customer locations to determine required scanning services, communicating with different stakeholders and delivering a defined solution while working with partners.
* Manage equipment fleet, monitor performance, and coordinate service response.
* Provide on-site helpdesk support and act as point-of-contact for escalations.
* Administer workflow scanning configurations, firmware updates, and device deployment.
* Monitor consumables, parts inventory, and order fulfillment.
* Coordinate device installations, moves, and decommissions.
* Integrate and operate within client ticketing/helpdesk systems.
* Maintain service reporting tools and generate regular client-facing reports.
* Collaborate with service teams and escalate major incidents as needed.
Skills and Qualifications:
* Prior experience managing a print or equipment fleet environment.
* Familiarity with printers, MFDs, and Local Area Networks (LANs)
* A+ certification or relevant technical training preferred.
* Uses critical thinking skills to make informed decisions guided by policies, procedures, and business plan.
* Experience with software/server administration and configurations.
* Proficient in Microsoft Office, basic networking, and device troubleshooting.
* Strong organizational skills, customer service mindset, and communication abilities.
Additional Benefits:
* Substantial growth opportunities for future career development within a supportive and collaborative company culture
* Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
* Paid time off, plus holidays and personal days
With Our Technology, Build Your Future at Xerox. Apply Now!
#LI-DS1
#LI-ONSITE
$53k-76k yearly est. 60d+ ago
Software Engineer II
Computer Task Group, Inc. 4.8
Computer Task Group, Inc. job in Durham, NC
Job Description Join CTG and Grow Your Career! CTG has proudly partnered with this international, Fortune 500 client for over 15 years! Apply now for this exciting opportunity!
CTG's premier client has a contract assignment for a Software Engineer II.
Type: Contract
Job Title: Software Engineer II
Location: Durham, NC (hybrid remote)
Candidates must be able to commute and work onsite in Durham, NC.
Pay Rate: $45-48 per hour
Work Hours: M-F 8am-5pm
Education: Bachelor's in Computer Science, Computer Engineering, Electrical or Electronic Engineering, or a related field; Master's degree preferred.
A successful candidate in this position will possess strong soft skills as well as:
A mix of C#, VB.Net, Python, JavaScript, MATLAB, Web Services, Micro Services
Familiarity with Version Control (Git/GitLab/TFS/SubVersion/Visual SourceSafe)
Description:
In this role, you will develop high-quality software systems for measurement, inspection, gauging, data collection, machine vision, image processing, machine learning, and reporting systems across various Corning divisions. You will be responsible for designing, developing, and debugging software that supports both early-stage and mature, high-volume manufacturing activities.
Day-to-Day Responsibilities:
Design, develop, and debug high-quality software systems.
Interface sensors, motion devices, lighting, and cameras while implementing advanced logic for data processing.
Resolve software issues and manage enhancements.
Execute Software Development practices for efficient project completion.
Required Qualifications:
Education: Bachelor's in Computer Science, Computer Engineering, Electrical or Electronic Engineering, or a related field; Master's degree preferred.
Experience: 2-5 years in development within a technical, multi-discipline engineering team.
Skills:
Object-oriented software analysis and design
Experience with C#, VB.Net, Python, C++, Java, MATLAB, Web Services, Micro Services (prefer .Net experience)
Familiarity with Version Control systems
Understanding of Software Development Life Cycle processes and tools
Strong problem-solving, testing, and QA skills
Desired Skills:
Experience with relational databases and data analysis
Experience in the design, development, and maintenance of enterprise applications
Technical experience with inter-process communications tools and techniques
Basic understanding of control systems
Soft Skills:
Excellent communication skills (verbal and written)
Ability to create and present material to various organizational levels
High degree of commitment, initiative, and results orientation
Disciplined, rigorous, and customer-focused mindset
Travel Requirements: 0-25% depending on the project
Work Schedule:
Typical 40 hours per week (M-F, 8 - 5). May require working weekends/holidays or longer days to support projects.
Additional Information:
No third-party resumes will be accepted.
Drug testing and/or other employment-related inquiries may be conducted.
CTG will consider qualified applicants with criminal histories in accordance with local, state, and federal laws.
All interested individuals MUST be able to work on a W2 Tax basis (no C2C or third-party vendors).
CTG is an Equal Employment Opportunity employer.
CTG is an E-Verify Company.
To be considered for this opportunity, please apply directly through our website or email your Word version resume and salary expectations to ************************.
$45-48 hourly Easy Apply 22d ago
Senior Client Partner Investment Sales
Verizon Communications 4.7
Cary, NC job
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you'll be doing...
You will help our most important customers move their business forward. As a trusted advisor, you'll create new value for Verizon and our customers by solving their business problems. You'll bring a consultative selling approach and become a specialist
for your customers and your peers by expertly packaging and tailoring Verizon
Enterprise solutions to meet customer needs. Your role is critical to establish Verizon as the premier business partner in your accounts.
* Developing deep relationships with your customers while getting to know their businesses, markets, and the challenges they face.
* Crafting creative solutions to help customers realize their goals.
* Creating winning outcomes for both us and our customers.
* Demonstrating value so that customers choose the Verizon solution.
* Growing our business while making customers satisfied.
What we're looking for...
You enjoy digging deep to really understand the customer's vision along with their unique situation and challenges. You like putting things together in new and creative ways to best solve the customer's most pressing needs.
You'll need to have:
* Bachelor's degree or four or more years of work experience.
* Six or more years of relevant work experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
* Account development experience.
* Valid driver's license.
* Willingness to travel.
Even better if you have one or more of the following:
* Capability and drive to meet or exceed challenging sales targets.
* Experience developing large multinational and Fortune 500 account relationships.
* Strong communication skills to effectively position new ideas.
* Persuaded and negotiated to create desired outcomes.
* Balanced multiple competing priorities in a multifaceted environment.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.
Where you'll be working
In this mobile role, you'll primarily work from customer or field location(s), with occasional visits to a Verizon location for in-person training and meetings.
Scheduled Weekly Hours
40
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.
Benefits and Compensation
Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
$96k-137k yearly est. Auto-Apply 9d ago
Field Service Technician - Chapel Hill, NC
Xerox 4.3
Durham, NC job
Description & Requirements Press space or enter keys to toggle section visibility Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at **************
We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field service technicians to delight our customers.
Scope:
* Strong communication skills with external and internal partners Individual Contributor
* Interfaces both internally within functional area (services) as well as with external customers in providing service that delights the customer
* Has developed specialized skills or is multi-skilled through job-related training
* Completes a variety of atypical assignments
* Solves problems of a recurring nature, but also takes a broad perspective to problems and may identify new, less obvious solutions
* Completes work with a limited degree of supervision
* Acts as an informal resource for colleagues with less experience
* May lead a team in the performance of a variety of tasks that are generally routine
Qualifications:
* Recommended Professional Certifications: Preferred COMP TIA A+/N+
* Senior level job with considerable work experience (3+ years)
* Intermediate MS Office experience.
* Detailed knowledge of IT Fundamentals (e.g., PC hardware / software, Printer languages, Operating Systems, Desktop Applications, Networking, Network protocols)
* Valid driver's license
Success Measures / KPIs:
* Completion of all Xerox Onboarding courses
* Completion of required Model Family Training
* Successful Parts Management Software and Audit Completions
* Ability to complete expected Visits Per Day as entry level A03
* Completes work with limited Autonomy
Technical Maintenance & Repair:
* Perform full range of maintenance on assigned products; including technical diagnostics, software loads, installation, removal, retrofit and customer call assistance.
* Completes onsite fault-diagnosis and repair
* Handles Parts & Consumables replacements
* Executes Installations and Shop Setups of New Equipment
* Manages Total Call Process
* Primary focal point for service reps with customer and technical problem escalations.
* Assists and backs up Specialist as required.
* Generates new and innovative solutions to complex problems, and proposes improvements to processes
Customer Management:
* Take responsibility for customer satisfaction through proper use of customer management skills and engage the support of other Xerox personnel as required.
* Provide customer training on assigned products in accordance with current field procedures.
* Take ownership for customer issues and resolution with minimal support required.
* Keeps clients informed of ETA Arrival and follow up on ETA for return with Parts
* Adhere to proper escalation procedures to resolve customer issues.
* Communicates opportunities to upgrade assets to sales channels
* Verbal communications with external and internal interactions
* Direct client interaction with basic presentation skills.
Technical Support:
* Escalate ongoing HW/SW issues to L2/L3
* Use of current AI Tools and Technical Documentation
* Participate in ongoing product training
* Assist other TSRs as required with call support, knowledge sharing & problem resolution
* Responsible for supportive participation in team functions and adherence to agreed-upon practices and procedures developed by the Team.
* Manage call activities
* Document calls in applicable systems
* Manage workday for maximum productivity
* Responsible for fully assigned workload territory
#LI-ONSITE
#LI-JC1
$37k-50k yearly est. 58d ago
Senior Client Executive
Xerox 4.3
Raleigh, NC job
**General Information** Press space or enter keys to toggle section visibility Country United States Department IT_SERVICES_(SALES) Date Tuesday, April 1, 2025 Working time Full-time Ref# 20036558 Job Level Individual Contributor Job Type Experienced Job Field IT_SERVICES_(SALES)
Seniority Level
Mid-Senior Level
Currency
USD - United States - US
Annual Base Salary Minimum
72,480
Annual Base Salary Maximum
99,973
The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** .
**Sales:** Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.
**Description & Requirements**
Press space or enter keys to toggle section visibility
**About Xerox Holdings Corporation**
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* .
Our most successful CE's have consultative selling experience that has transformed the way business operates. In your experience, you've balanced delivering on short-term goals, while creating sustainable value for customers and demand for the future. At the end of the day, our clients need to know that with their significant investment, everything is going to work as promised. We solve technical and business problems to ensure success for both Xerox ITS and our clients. We provide both technical sales consulting and support with one goal: Peace of mind.
**Responsibilities**
+ Responsible for engaging and establishing clients on a daily basis by outbound calls
+ Create long-term relationships with clients with onsite visits as needed.
+ Collaborate with the Senior Sales Director to develop a sale strategy and set aggressive goals.
+ Work with dedicated Sales Support teams to resolve any client service issues, returns, and collections.
+ Help design and deliver high-end solutions to your clients with our in-house Advanced Solutions Group.
+ Build upon a general knowledge of IT software, hardware, and managed services that you pass on to potential clients.
+ Ensure Xerox ITS clients receive a high level of satisfaction.
+ Branding Xerox ITS as a top provider of IT Solutions.
**Requirements**
+ 5+ years of experience working at VAR/Reseller.
+ High School Diploma required; college degree preferred.
+ Ability to multitask in a fast-moving environment.
+ Diligent work ethic.
+ Excellent analytical, organizational, and problem-solving skills.
+ Excellent interpersonal and communication skills.
+ Strong attention to detail.
+ Entrepreneurial spirit.
+ Ability to maintain a good network with Tier 1 Manufacturers.
\#LI-DH1
\#LI-REMOTE
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.