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  • Customer Service Remote Role

    Capgemini 4.5company rating

    Cincinnati, OH jobs

    Profile: Customer Service Remote Salary\: $11.10/hr Interview Process\: 1 Telephonic / Video Interview. ( with benefits) with a 40hrs / week schedule ideally from Mon- Fri. Email resume to *************************** Roles & Responsibilities: •Receive inbound phone calls from our prescribers and members •Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process •Good written and verbal communication skills •The ability to display soft skills while moving the call forward •Meeting or exceeding government mandated timelines •Complying with turnaround time, productivity, and quality standards •Conveying resolution to beneficiary or provider via direct communication and professional correspondence •Acquiring and maintaining basic knowledge of relevant and changing Clients guidance •Research, troubleshoot and resolve client application discrepancies using computer system •Meet daily tasks through various forms and mediums of communication - written, verbal and/or by phone Requirements •Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications •Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min •Highspeed and reliable Internet connection •Quiet and focused work environment Required Qualifications\: •Ability to effectively communicate with members and prescribers while managing multiple software systems •Accountable and results driven •Critical thinker/problem solver •Receptive to constructive feedback and flexible in adapting to change •Ability to effectively plan, prioritize, and organize time and workload •Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment •Proficient in navigation of multiple computer applications •Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors •Able to multi task efficiently in order to complete each call within the AHT targets designated by the Client •Ability to type more than 30 WPM Preferred Qualifications\: •At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service •Six months of PBM/pharmaceutical related work strongly desired •1+ years of call center experience •1+ years of healthcare background •Team player with excellent communication skills both verbal and written •Exposure to business domain is an added advantage •Organizational skills including the ability to multi-task, set priorities, and follow up promptly •Ability to work a flexible work schedule Education: •High School Diploma, GED or equivalent required •Bachelor's degree in related field or equivalent work experience preferred Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. Email resume to *************************** About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. Visit us at ****************** People matter, results count Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant -http\://******************************************************************* Email resume to ***************************
    $11.1 hourly Auto-Apply 60d+ ago
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  • Recruitment Specialist

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Capgemini Engineering is a global leader in engineering and R&D services. We work with top-tier clients across industries such as automotive, aerospace, energy, life sciences, and telecommunications, helping them innovate and build the future through cutting-edge technologies and smart solutions. Join Our Team! We're a friendly and collaborative team that values partnership, knowledge sharing, and a positive atmosphere. We're looking for a recruiter who will help us grow by finding and hiring talented technical professionals across different industries. If you enjoy working in a dynamic environment, connecting with people, and making an impact - we'd love to meet you! We offer a B2B contract with the flexibility to work remotely. YOUR TASKS * Manage end-to-end recruitment processes. * Source candidates using a variety of channels including LinkedIn, job boards, referrals, and networking events. * Screen resumes and conduct interviews to assess candidates' qualifications and experience. * Ensuring a positive candidate experience and maintaining high standards throughout the recruitment process. * Collaborate with hiring managers to understand role requirements, define sourcing strategies, and ensure alignment throughout the recruitment process. * Providing regular updates and reports on recruitment progress. YOUR PROFILE * Experience in recruitment min. 1 year. * Experience in technical recruitment will be a plus. * Fluent English (at least B2). * Attention to details and orientation to quality. * Proactivity and problem solving. * Curiosity to explore, improve and learn new things. * Very good communication skills. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $53k-67k yearly est. 12d ago
  • Replicon (GTM) Solution Expert

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS: * As a skilled and experienced Replicon Solution Expert you should be able to lead the stabilization and improvement of the already deployed time and absence management solution for a leading multinational consulting firm. * This role involves working within a team of solution experts, working across 39 countries, and supporting a workforce of 350,000 employees. * You will be responsible for strengthening processes, enhancing solution capabilities, and ensuring closer alignment with business needs. * You should be having a strong understanding of functional time and absence management processes, expertise in SaaS solutions deployment and integration processes, and the ability to bridge business needs with technical execution. YOUR PROFILE * Expertise in Replicon SaaS platform implementation and configuration. * Knowledge of data integration methods (APIs, middleware, ETL tools) and cloud-based architecture. * Design end-to-end data flows and describe system interdependencies. * Create functional specifications, use case scenarios, and process flow diagrams. * Experience in documenting requirements for large, complex organizations WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $95k-124k yearly est. 40d ago
  • CTC Junior Specialist

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR PROFILE * Proven experience (at least 2 years) and strong process knowledge within at least one of the following areas: OTC * Experience in process documentation (process flows, narratives, operating procedures, control frameworks)preparation * Continuous Improvement and Innovation mindset and experience * Very good communication and presentation skills * Ready for project type of work, with frequent Client interactions * Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle * Awareness of non-ERP process supporting tools within your area of expertise (i.e. Cadency, Blackline, ServiceNow, Jira, Tradeshift, Ariba, Coupa, Rimilia, Webcollect, High Radius etc.) * Demonstrate proactiveness and self-reliant approach to work with a limited supervision * Fluent spoken and written English It's not essential, but we appreciate if you also have: * Transition and other type of project work experience with exposure to Client * Awareness of Intelligent Automation and Robotics Process Automation capabilities * Experience in process mapping in Visio or Business Optix or Aris (or similar) including BPMN notationawareness * Experience in conducting workshops and meetings with 5+ people YOUR TASKS * Participate in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients * Participate in the projects that may be related but not limited to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar * Learn and apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking / ESOAR / 5 senses of Intelligent Automation) to the area of expertise for the continuous improvement and transformation purposes * Prepare and own certain project deliverables related to documentation of identified process challenges, potential improvements and benefits, business requirement documents, solution documents, technical designs, benchmarking report out * Support data gathering as well as various analyses that will lead towards identification of improvement recommendations for clients * Under close supervision and guidance of project manager - make convincing presentations and put own ideas forward to Client * Support facilitation of meetings within own business area * Learn the consulting techniques related to problem solving, design thinking, selling, and delivery of convincingpresentation of your ideas * Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise WHAT YOU'LL LOVE ABOUT WORKING HERE * Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $66k-87k yearly est. 40d ago
  • O2C Technology and Business Process Automation Manager

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS * Facilitate requirements gathering and conduct design workshop if needed. * Ability to produce detailed documentation of business requirements. * Coordinate and manage the execution of user acceptance test plans. * Work with various functions and end users to identify, document, and communicate standard business processes/requirements. * Conduct regular deep dives, gap analysis, and provide recommendations. * Actively support other Capgemini teams in defining optimal and cost-effective IT solutions for identified business opportunities. * Lead meetings with stakeholders, workshops, training, and testing activities. * Pro-active research and self-learning of the new platforms. YOUR PROFILE * Strong professional experience and knowledge in the Credit to Cash area and/ or in process automation, transformation, and tools implementations (at least 9 years+). * Experience and knowledge in ERP tools. * Experience and knowledge in Credit to Cash tools (High Radius or Serrala is a must, other tools: Blackline, WebCollect, YayPay - strong asset). * Good documentation skills and great attention to details. * Experience in creation of training documentation and leading training sessions. * Advanced proficiency in MS Word, PowerPoint, Excel & Outlook. * Excellent written and oral communication skills, including the ability to communicate across business areas - English at least C1 level. * Ability to prioritize and work well in an ambiguous environment. * Business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users, writing user and system acceptance test scripts and facilitating UAT sessions (knowledge on data feed and system integrations / connectivity such as API, SFTM server is a strong asset). * Being independent. WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth! GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $100k-136k yearly est. 40d ago
  • Microsoft Copilot Studio Engineer

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE As a Microsoft Copilot Studio Engineer, you will be at the forefront of building intelligent AI assistants that enhance business processes and user experiences. Your work will center on developing, configuring, and maintaining AI agents using Microsoft Copilot Studio, ensuring they align with design specifications and deliver tangible value. You will be involved in the full development lifecycle - from initial creation and testing to deployment - while ensuring that each solution is scalable, secure, and seamlessly integrated into broader enterprise systems. YOUR TASKS In this role, you will design, test, and deploy AI agents within Microsoft Copilot Studio, embedding them into Power Apps and integrating them with Power Automate flows to streamline workflows and automate tasks. You will contribute to the development of custom connectors that extend the capabilities of these agents, enabling them to interact with diverse data sources and services. Your responsibilities will also include supporting conversational AI features, ensuring agents have effective access to relevant data, and participating in troubleshooting and optimization efforts to maintain high performance and reliability across all solutions. YOUR PROFILE * Minimum 2 years of experience in automation & AI development or low-code platforms, with proven hands-on experience in Microsoft Copilot Studio. * Solid understanding of natural language processing and automation concepts. * Familiarity with Microsoft Power Platform components, including Power Automate, Power Apps, and Dataverse. * Ability to work with and extend existing AI agent components within broader enterprise solutions. * Proven ability to deliver secure and scalable AI solutions. * Working knowledge of cloud architectures (AWS, GCP, Azure), enterprise integration patterns, and DevOps practices. * Strong grasp of advanced AI concepts such as multi-agent workflows, reasoning and decision engines, and autonomous agent design. NICE TO HAVE * Basic understanding of API key authentication for custom connectors. * Exposure to Python for AI development or scripting. * Familiarity with the Microsoft 365 Agents SDK. * Experience with rapid prototyping of generative and agentic AI solutions. * Knowledge of Microsoft, SAP, and Oracle suites and their integration with AI. * Experience with AI safety testing frameworks. * Background in consulting or experience in a client-facing technical specialist role. WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details. * Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
    $90k-121k yearly est. 40d ago
  • Workplace | Mobile Device Engineer with German

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR PROFILE * Intune Management knowledge * Experience with Intune administration and configuration * Mobile phone (iPhone) management * Excellent troubleshooting and problem-solving skills * English and German language is must have YOUR TASKS * Enterprise Mobility - iPhone device management * Configure, deploy, and maintain Microsoft Intune * Provide technical support and troubleshooting for mobile devices * Doing health checks for the systems * Align parameter changes * Standard run operation * Monitoring of mobile device infrastructure WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $85k-111k yearly est. 40d ago
  • OTC Process & Change Management Junior Consultant

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS * Participate in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients * Participate in the projects that may be related but not limited to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar * Learn and apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking / ESOAR / 5 senses of Intelligent Automation) to the area of expertise for the continuous improvement and transformation purposes * Prepare and own certain project deliverables related to documentation of identified process challenges, potential improvements and benefits, business requirement documents, solution documents, technical designs, benchmarking report out * Support data gathering as well as various analyses that will lead towards identification of improvement recommendations for clients * Learn the consulting techniques related to problem solving, design thinking, selling, and delivery of convincing presentation of your ideas * Keep abreast of technology technological developments, their strengths and weaknesses and suggest technology related improvements within the given area of expertise YOUR PROFILE * Proven experience (at least 2,5 years) and strong process knowledge within at least one of the following areas: OTC * Fluent spoken and written English * Continuous Improvement and Innovation mindset and experience * Very good communication and presentation skills * Ready for project type of work, with frequent Client interactions * Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle * Demonstrate proactiveness and self-reliant approach to work with a limited supervision It's not essential, but we appreciate if you also have: * Transition and other type of project work experience with exposure to Client * Awareness of Intelligent Automation and Robotics Process Automation capabilities * Experience in conducting workshops and meetings with 5+ people WHAT YOU'LL LOVE ABOUT WORKING HERE * Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $104k-140k yearly est. 40d ago
  • Automation QA Engineer

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE We are looking for motivated Automation QA Engineer to join our new development team. You will play a key role in ensuring the quality, reliability, and performance of our telecommunications software solutions through the design and implementation of automated testing strategies. The ideal candidate will have strong technical expertise, analytical thinking, and a passion for delivering high-quality, maintainable software products. You'll collaborate closely with developers and manual QA engineers to identify issues early, automate repetitive test cases, and help build world-class telecom systems that meet the highest industry standards. YOUR TASKS * Conduct system-level testing to validate software functionality, performance, and compatibility in varied environments. * Develop and execute test plans to ensure thorough coverage of system requirements and features. * Perform release verification using both automated and manual testing techniques to confirm product readiness. * Identify, log, and track defects, collaborating with developers for swift resolution. * Ensure compliance with organizational quality standards and industry benchmarks. * Analyze and report test outcomes, providing actionable insights to stakeholders. YOUR PROFILE * Proficiency in testing tools and frameworks (e.g., Selenium, JMeter) and knowledge of CI/CD pipelines. * Strong understanding of system architecture, debugging, and performance assessment methodologies. * Ability to troubleshoot complex systems and communicate effectively with cross-functional teams. * Understanding of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC). * Hands-on experience in test automation using frameworks such as Selenium. * Proficiency in one or more programming languages: Java, Python, JS. * Experience with CI/CD tools (e.g., Jenkins, GitLab CI, Azure DevOps) and version control systems (Git). * Familiarity with SQL and ability to perform queries for data validation. * Experience with defect tracking and test management tools such as Jira or Azure DevOps. * Strong analytical thinking, problem-solving skills, and attention to detail. * Excellent verbal and written communication skills, with the ability to collaborate effectively in a team environment. * Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent practical experience). WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports Card. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $67k-85k yearly est. 26d ago
  • Finance Transition Project Manager with French

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE As a Finance Transition Project Manager you'll focus on executing transition projects while also providing expert advisory services to clients. You'll collaborate with both internal teams and client stakeholders to ensure smooth project implementation and work closely with change management specialists to help organizations successfully adopt new ways of working. Your responsibilities will include developing comprehensive transition strategies and roadmaps, then applying these frameworks to real-world projects to achieve measurable results. We're looking for experienced, focused and motivated professionals who excel at building trusting relationships and can drive the delivery of seamless, efficient services that exceed client expectations. YOUR TASKS * Lead end-to-end business transformation and transition projects for global clients, ensuring successful delivery against defined objectives and timelines * Execute transition projects with precision while providing expert advisory services to clients throughout the transition process * Collaborate effectively with both internal teams and external client stakeholders to ensure smooth project implementation and minimize disruption * Work closely with Change Management specialists to develop strategies that facilitate adoption of new processes and ways of working * Design comprehensive transition strategies and roadmaps tailored to specific client needs and business contexts * Identify potential risks and challenges in the transition process and develop mitigation plans to address them proactively * Manage stakeholder expectations through clear communication and regular progress updates * Measure and report on transition progress, making adjustments as needed to ensure project success YOUR PROFILE * Min 3 years' experience in Project Management and proven track of Transition Management projects delivery. * Fluency in English & French is a must. * Experience in Project Management (project management certification will be an asset) and proven track of projects/programs delivery. * Understanding and insight into the GBS/SSC/BPO market, concepts, and good practices, supported by delivering projects in given area. * Experience in planning, managing and executing the overall/part of a transition program for various Function/s including stakeholders' management, risk management, overall project management. * Ability to participate in review project proposals to determine approach, goals, milestones, timeframes, procedures, transition resources for the transition program. * Excellent Communication Skills Ensure effective communication between key stakeholders groups for each transition (Project Team, Function Leadership, Local site management, GBS Management, GBS Knowledge Transfer Teams). WHAT YOU'LL LOVE ABOUT WORKING HERE * Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $95k-124k yearly est. 10d ago
  • Call Center Rep (REMOTE)

    Capgemini 4.5company rating

    Toledo, OH jobs

    Profile: Contact Center / Call Center Rep (Remote Job) Interview Process\: 1 Telephonic / Video Interview. Salary \: $11/hr ( with benefits) with a 40hrs / week schedule ideally from Mon- Fri. Roles & Responsibilities: •Receive inbound phone calls from our prescribers and members •Utilizing multiple software systems to create Prescription cases and determine coverage, determination and appeals process •Good written and verbal communication skills •The ability to display soft skills while moving the call forward •Meeting or exceeding government mandated timelines •Complying with turnaround time, productivity, and quality standards •Conveying resolution to beneficiary or provider via direct communication and professional correspondence •Acquiring and maintaining basic knowledge of relevant and changing Clients guidance •Research, troubleshoot and resolve client application discrepancies using computer system •Meet daily tasks through various forms and mediums of communication - written, verbal and/or by phone Requirements •Prior call center experience preferably with a multi-screen setup for easier navigation of multiple applications •Availability for remote workspace audits (via webcam or phonecam) Inspection time less than 5 min •Highspeed and reliable Internet connection •Quiet and focused work environment Required Qualifications\: •Ability to effectively communicate with members and prescribers while managing multiple software systems •Accountable and results driven •Critical thinker/problem solver •Receptive to constructive feedback and flexible in adapting to change •Ability to effectively plan, prioritize, and organize time and workload •Ability to execute successfully in a deadline-oriented, fast-paced, highly-regulated environment •Proficient in navigation of multiple computer applications •Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors •Able to multi task efficiently in order to complete each call within the AHT targets designated by the Client •Ability to type more than 30 WPM Preferred Qualifications: •At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service •Six months of PBM/pharmaceutical related work strongly desired •1+ years of call center experience •1+ years of healthcare background •Team player with excellent communication skills both verbal and written •Exposure to business domain is an added advantage •Organizational skills including the ability to multi-task, set priorities, and follow up promptly •Ability to work a flexible work schedule Education: •High School Diploma, GED or equivalent required •Bachelor's degree in related field or equivalent work experience preferred Candidates should be flexible / willing to work across this delivery landscape which includes and not limited to Agile Applications Development, Support and Deployment. If interested, request you to send your resume to *************************** About Capgemini Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The Group is at the forefront of innovation to address the entire breadth of clients' opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year+ heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion. Visit us at ****************** People matter, results count Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Click the following link for more information on your rights as an Applicant -http\://*******************************************************************
    $11 hourly Auto-Apply 60d+ ago
  • Banking Operations Specialist with French

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE One of the world's biggest banks with its new line of business related to car loans and leasing activities in France is looking for Talents responsible for daily service delivery in terms of consumer finance products. YOUR TASKS * Performing activities related to loan/leasing contract management in respective systems * Direct contact with Customers and Dealers via phone, email and letter (in French language) * Identifying changes and improvements to be implemented * Process coordination and organization of trainings YOUR PROFILE * Fluent knowledge of French language at C1 or C2 (written and oral communication) * Intermediate knowledge of English - min. B1 level * Min. 3 years of experience in Finance / Accounting / Banking / Customer Service area * Knowledge of retail financing: personal loans, leasing (will be an asset) * Knowledge of Cassiopae system (will be an asset), Outlook and Excel WHAT YOU'LL LOVE ABOUT WORKING HERE * Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. * Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $70k-90k yearly est. 40d ago
  • Group IT Business Partner

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS: * Act as Single Point of Contact for BSv and CIS Leadership in Europe * Build and maintain strong stakeholder relationships * Align IT services with business goals and strategies * Communicate IT initiatives and developments clearly * Advocate for Group IT and coordinate service deployments * Manage escalations and identify synergies and cost savings * Support bids and maintain strong internal IT connections YOUR PROFILE: * Executive presence: able to work effectively with business stakeholders and become a trusted sparring partner * Strong communication and facilitation skills: able to clearly communicate information to the business leadership and collect relevant feedback * Leadership: able to provide directions to Group IT service delivery teams * Experience in: delivering IT and consulting services with a solid understanding of how IT services can enable the creation of value in the organization. * Building bridges: improving the cooperation between business and IT and positively influences the mindset within both organizations * Expertise in: Account/Engagement Management, IT Service Management, Delivery Management, Business Relationship Management, Business Analysis WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $92k-116k yearly est. 32d ago
  • Sr Software Engineer

    Tyler Technologies 4.3company rating

    Dayton, OH jobs

    Tyler Technologies is looking for a Senior Software Engineer at One Tyler Way, Moraine, OH 45439 to perform the following job duties: Participate through the entire software development life cycle of analysis, design, coding, testing, implementation, and support. Work with junior developers assisting them in all aspects of the software engineering process. Follow the development practices of the public safety product teams. Ensure the ongoing success of projects by designing high-quality technical solutions. Collaborate with the other software developers, business analysts, and software architects to solve complex technical problems. Must work in the office at specified worksite at least one day per week with an option to work remotely up to four days per week within reasonable commuting distance of the worksite. This position requires a Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or foreign equivalent and 5 years of experience in each of the following: designing and programming commercial grade applications, performing object-oriented design, and development in Java or SmallTalk or C# or .Net. OR a Master's Degree in Computer Science, Software Engineering, Information Technology, or foreign equivalent and 2 years of experience in each of the following: designing and programming commercial grade applications, performing object-oriented design, and development in Java or SmallTalk or C# or .Net. Please send resume to Attn: HR, Tyler Technologies, One Tyler Way, Moraine, OH 45439 or apply here: *********************************************** Please refer to #SG25 in your cover letter. #LI-DNI
    $81k-97k yearly est. Auto-Apply 20d ago
  • Senior SAP PP Consultant

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    YOUR TASKS: We are looking for a results-oriented SAP PP consultant. The hired person will join the Capgemini team that plays a key role in designing and delivering the solution to the client. * Participation in full-cycle, large and complex international projects * Development and implementation of the Production Planning SAP solution for our clients to achieve specific business goals * Collaboration with stakeholders to determine business needs, assess performance and develop and implement the PP module * Seamless integration of SAP applications with the client's existing IT infrastructure YOUR PROFILE: We are looking for people with experience in the SAP consultant position and in the configuration of at least one selected area - preferably PP/WM/SD/MM We require: * Knowledge of IT system integration * Programming skills, including ABAP to the extent that allows you to create simple reports, printouts and debug - nice to have * The ability to accurately document SAP processes and optimize business operations * The ability to perform many tasks simultaneously, correctly set priorities and work under time pressure in an orderly and organized manner * Knowledge of English at a level that allows you to communicate freely (minimum B2), as well as fluent communication in Polish * Focus on carrying out assigned duties What You'll love about working here? * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with work from home. * Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
    $91k-121k yearly est. 19d ago
  • HR Process Junior Specialist with German

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS * Respond to employee inquiries regarding HR policies, procedures, and benefits. * Maintain and update employee records and HR reports. * Manage HR systems and assist with administrative tasks. * Collaborate with other HR teams to ensure smooth service delivery. * Participate in HR-related projects and initiatives as needed. YOUR PROFILE * Fluency in German (C1) and good command of English (minimum B2). * Strong interpersonal and communication skills. * Customer service orientation and proactive attitude. * Student status or completed higher education. * Interest in HR and willingness to grow in this area. WHAT YOU'LL LOVE ABOUT WORKING HERE? * Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details. * Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. We don't require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills. YOUR DEVELOPMENT PATH: You will start your career from the onboarding plan, where you'll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as Supply Chain, HR, Finance, Project Management, Customer Care, IT and much more. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $57k-75k yearly est. 25d ago
  • GBS Transition / Project Manager

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS * Supporting our Global Clients in the end-to-end Business Transformation & Transition journey * Focus on transition project execution but also client advisory in transition area * Working with internal and external stakeholders to ensure a smooth project execution from transition perspective * Close cooperation with our Change Managers to ensure adoption of new ways of working * Building transition strategy, roadmap and applying that to projects YOUR PROFILE * Min 3 years' experience in Project Management and proven track of Transition Management projects delivery * Experience in Project Management (project management certification will be an asset) and proven track of projects/programs delivery * Understanding and insight into the GBS/SSC/BPO market, concepts, and good practices, supported by delivering projects in given area * Experience in planning, managing and executing the overall/part of a transition program for various Function/s including stakeholders' management, risk management, overall project management * Ability to participate in review project proposals to determine approach, goals, milestones, timeframes, procedures, transition resources for the transition program of a various Function/s * Team and Project Team Management - motivate, manage, and inspire project team * Excellent Communication Skills Ensure effective communication between key stakeholders groups for each transition (Project Team, Function Leadership, Local site management, GBS Management, GBS Knowledge Transfer Teams) WHAT YOU'LL LOVE ABOUT WORKING HERE? * Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Award-Winning Stability & Culture: Become part of an organization celebrated as 'Top Employer Poland 2024' - in the audit our stable and supportive work environment scored 100%! * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $78k-100k yearly est. 40d ago
  • Infrastructure Consultant

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR TASKS * Creating images nad software packages * Software deployment and image deployment * Performing quality assurance of prepared software packages * Troubleshooting software installation and functionality issues * Customizing Windows applications installation on Client request * Preparing installation/ configuration scripts (PowerShell, AppDeploymentToolkit) * Providing support for SCCM-related incidents and requests YOUR PROFILE * Knowledge and experience in creating and managing golden images and workstation images * Very good knowledge and experience in creating, managing and in implementation of package through SCCM * Strong knowledge of Windows Server, Desktop, Active Directory, Group Policy, and WSUS * Experience in managing AVD * Experience with Windows software packaging * Experience with MSI transformation tools (InstallShield, Instead, Orca) * General experience with Windows Operating Systems configuration * Proficiency in PowerShell scripting and automation * Excellent problem-solving and communication skills OPTIONAL QUALIFICATIONS * Creation and configuration of MSIX / App-V packages * Creation of new MSI installers or software re-packaging * Experience with Intune WHAT YOU'LL LOVE ABOUT WORKING HERE * Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast 'Let's talk about wellbeing' which you can listen to on Spotify. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. * Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on YouTube. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. Apply now!
    $69k-84k yearly est. 40d ago
  • C2C Business Transformation Manager

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE As an integral part of Capgemini's Finance Powered by Intelligent Automation Consulting (FPIA) Team, you will help guide our Clients towards large-scale transformations using automation and technology solutions at the very forefront of innovation in C2C area. You will have the opportunity to shape the future of business operations at large and will take responsibility for fine-tuning and orchestrating technology-enabled transformation projects. YOUR TASKS * Participate (or lead if less complex) in the process and technology transformation projects within Finance, supporting Transformation Consultants and Transformation Managers in successful development of agreed project deliverables for internal as well as for external Clients * Participate (or lead if less complex) in the projects that may be related to: target operating model design, process design, process and technology maturity assessment, benchmarking, GBS / SSC set up, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, training delivery, change management and similar * Apply in practice different process improvement methodologies (e.g. Lean Six Sigma / DGEM Benchmarking, ESOAR, 5 Senses of Intelligent Automation) to the area of expertise for the continuous improvement and transformation purposes * Operate at the level of Subject Matter Expert and trustful advisor for client within the area of expertise. Keep abreast of technology technological developments, their strengths and weaknesses and suggest process and technology related improvements within the given area of expertise * Act as a Stream Lead or Project Lead (for less complex projects), having full accountability for high quality deliverables with minimum guidance. Bear the full accountability for all project deliverables, as well as own personally certain project deliverables that could be related to documentation of identified process challenges, potential improvements and benefits, report out, or business cases. Conduct Quality Assurance on the deliverables developed by junior team members. Manage and coach the other members of the project team * Analyze data and information received from Client, utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey * Under limited supervision and guidance of project manager - make convincing presentations and put own ideas forward to Client. Challenge conventional views and present ideas persuasively to resolve conflict and gain buy-in/steer others to achieve specific outcomes * Organize and facilitate client meetings within own business area, driving towards consensus and agreement of all stakeholders * Actively support development of transformational assets and methods; contribute to product development in his/her area of expertise. Identify new product opportunities and work towards its design * When requested, actively engage on pursuits, bids, and up-sell opportunities developing impactful content and demonstrating commercial awareness/acumen YOUR PROFILE * Proven experience in finance transformation (at least 9 years) and very strong end to end process knowledge within finance (Receivables, Credit to Cash, Order to Cash) with very good understanding of GBS/SSC/BPO operating models * Experience in process design and documentation preparation * Experience in process mapping in Visio, Business Optix, Signavio, Aris (or similar) including BPMN notation awareness * Continuous Improvement, Client value and Innovation mindset with proven benefits delivered * Ability to articulate the business case for change / implementation of recommended solution * Experience in leading roles & positions on project type of work/assignments, with frequent Client interactions (i.e. workshops, presentations, trainings) * Experience in facilitating workshops and meetings * Knowledge and experience in at least one of the ERPs: S4H, SAP ECC or Oracle * Very good understanding and/or implementation experience of Receivables, Credit to Cash, Order to Cash technologies (Blackline, High Radius, Sarala SaaS Platforms, RPA, Intelligent Automation solutions) * Fluent spoken and written English WHAT YOU'LL LOVE ABOUT WORKING HERE? * Practical benefits: yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings * Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details YOUR DEVELOPMENT PATH You will start your career with an onboarding plan where you'll learn the basics. As you gain experience, you can get promoted or change your role internally, choosing from various job positions in areas such as finance, project management, customer care, IT, and more. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast-evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering, and platforms. Apply now!
    $86k-114k yearly est. 40d ago
  • Microsoft Copilot Studio Engineer with Python

    Capgemini Holding Inc. 4.5company rating

    Cleveland, OH jobs

    Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. YOUR ROLE As a Microsoft Copilot Studio Engineer with over 8 years experience, you will be at the forefront of building intelligent AI assistants that enhance business processes and user experiences. Your work will center on developing, configuring, and maintaining AI agents using Microsoft Copilot Studio, ensuring they align with design specifications and deliver tangible value. You will be involved in the full development lifecycle - from initial creation and testing to deployment - while ensuring that each solution is scalable, secure, and seamlessly integrated into broader enterprise systems. YOUR TASKS In this role, you will design, test, and deploy AI agents within Microsoft Copilot Studio, embedding them into Power Apps and integrating them with Power Automate flows to streamline workflows and automate tasks. You will contribute to the development of custom connectors that extend the capabilities of these agents, enabling them to interact with diverse data sources and services. Your responsibilities will also include supporting conversational AI features, ensuring agents have effective access to relevant data, and participating in troubleshooting and optimization efforts to maintain high performance and reliability across all solutions. YOUR TASKS * Minimum 2 years of experience in automation & AI development or low-code platforms, with proven hands-on experience in Microsoft Copilot Studio. * Proven hands on experience in creating solutions leveraging Power automate, Python and low code tech stack. * Solid understanding of natural language processing and automation concepts. * Familiarity with Microsoft Power Platform components, including Power Automate, Power Apps, and Dataverse. * Ability to work with and extend existing AI agent components within broader enterprise solutions. * Proven ability to deliver secure and scalable AI solutions. * Working knowledge of cloud architectures (AWS, GCP, Azure), enterprise integration patterns, and DevOps practices. * Strong grasp of advanced AI concepts such as multi-agent workflows, reasoning and decision engines, and autonomous agent design. NICE TO HAVE * Basic understanding of API key authentication for custom connectors. * Expertise in Python for AI development or scripting. * Familiarity with the Microsoft 365 Agents SDK. * Experience with rapid prototyping of generative and agentic AI solutions. * Knowledge of Microsoft, SAP, and Oracle suites and their integration with AI. * Experience with AI safety testing frameworks. * Background in consulting or experience in a client-facing technical specialist role. WHAT YOU'LL LOVE ABOUT WORKING HERE * Practical benefits: private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and 40+ options on our NAIS benefit platform, including Netflix, Spotify or Sports card. * Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home thanks to HO package (including laptop, monitor, and chair). Ask your recruiter about the details. * Early support thanks to Buddy Programs: learn in the flow of work alongside our experts who collaborate on top-tier solutions for global enterprises, including 145 Fortune 500 companies. * Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings. GET TO KNOW US Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued. Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl. ABOUT CAPGEMINI Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
    $90k-121k yearly est. 40d ago

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