CTG jobs in Washington, DC - 64 jobs

Job Description CTG is seeking to fill a Scanning Operator Level 2 opening for our client in Chantilly, Virginia. Duration: 12 months Purpose: The Scanning/Indexing Technician plays a crucial role in the Planning Department, ensuring the accurate digitization and organization of various documents. This role involves document preparation, scanning, indexing, and quality control. The Technician must adhere to specific guidelines and work closely with the Project Manager and Task Leader. Assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. Scope: General Ensure customer issues and escalations are resolved or further escalated as appropriate Conduct quality checks on own work to ensure accuracy and required output is to standards Adhere to all safety procedures Adhere to all logical and physical security requirements Able to work independently and be part of a team Perform backfile duties for absent coworkers Perform other duties as assigned by Lead or Manager Administration General administrative support functions such as supplies fulfillment and filing, entering Meridian data Preparing correspondence, reports, statements, and clerical duties of a general nature Complete and maintain all logs and reports including month-end reports Input Meridian (billing system) requisitions Order and replenish consumables, forms inventory and other supplies items as required. May include monitoring and managing inventory of production printer consumables Indexing Enter index attribute data consists of the following index fields: Unique Box Number (as read from the box barcode labels) Folder Description (manually indexed from folder spine) Sequential Document Number within box (to ensure each folder is named uniquely, even if box description and folder description fields are identical to another folder in that box) The indexing information for “Folder Description” field is written on each folder spine. This inscription may be printer or handwritten Indexing Exceptions process: If an indexing field is unreadable, empty or form is not found, index the field with the word “exception” Print barcode labels if required Quality Assurance Perform in depth quality per operator the following: Indexed file validation and comparing hard copy document to scanned images. Look for signs of “gulps”. This is when multiple pages are sent through the scanning device at the same time. Look for torn or folded corners that obscure content information Look for missing or merged documents Validate the image quality and pull the source hardcopy and perform a comparison if the image is unacceptable or of questionable quality. Poor source quality identified, annotate manifest with poor quality source, and escalate to team lead Data Entry Prepare, compile, and sort documents for data entry Check source documents for accuracy Verify data and correct data where necessary Obtain further information for incomplete documents Update data and delete unnecessary files Combine and rearrange data from source documents where required Essential Functions: Prepare customer documents for the digital imaging process. Check physical documents for quality issues that may complicate the scan process. Prepare a wide array of document types and conditions for scanning. Index scanned images according to naming mechanisms outlined by the customer and/or RDIC leadership, along with additional post-imaging services. Other duties may be assigned to meet business needs. Physical demands: Minimal to moderate physical effort required. Some moving of boxes and loading paper into machines will be required. Project prep and scan work will require finger dexterity and movement between machines for different types of documents. Mental demands: Problem-solving, teaching, written and verbal communication, information comprehension, and mental acuity. Education and Experience: High school diploma or equivalent required Experience in a Customer Service environment (minimum 3+ years) Skills: Proven data entry work experience, as a Data Entry Operator or Office Clerk (not a must but an asset) Experience with MS Office and data programs Familiarity with administrative duties Typing speed and accuracy Excellent knowledge of correct spelling, grammar and punctuation Strong attention to detail Confidentiality Organization skills, with an ability to stay focused on assigned tasks The ability to carefully handle and manage large volumes of individual documents The ability to work effectively under deadline A willingness to learn new skills, as well as adaptability when priorities change Operational Soft Skills: Planning, organizing, executing, and controlling skills Ability to assess issues, define causes, and prioritize/execute solutions Self-initiative and results oriented while being a team player Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at ************ or ******************. Kindly forward this to any other interested parties. Thank you!

Description & Requirements Press space or enter keys to toggle section visibility Holdings Corporation For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************** About the Role: You'll support hardware and software used across the customer's environment, providing proactive device monitoring, incident resolution, firmware configuration, and workflow support, while serving as the client's advocate. Key Responsibilities: * Manage equipment fleet, monitor performance, and coordinate service response * Provide on-site helpdesk support and act as point-of-contact for escalations * Administer workflow scanning configurations, firmware updates, and device deployment * Monitor consumables, parts inventory, and order fulfillment * Coordinate device installations, moves, and decommissions * Maintain service reporting tools and generate regular client-facing reports * Integrate and operate within client ticketing/helpdesk systems * Collaborate with service teams and escalate major incidents as needed What You Need to Succeed: * Prior experience managing a print or equipment fleet environment * Familiarity with printers, MFDs, and Local Area Networks (LANs) * A+ certification or relevant technical training preferred * Experience with software/server administration and configuration * Proficient in Microsoft Office, basic networking, and device troubleshooting * Strong organizational skills, customer service mindset, and communication abilities How We Set You Up for Success: * Full onboarding and technical training * Access to support tools and advanced remote monitoring systems * Career development with regular reviews and improvement plans * Adherence to client compliance and training programs (e.g., HIPAA, security) What We Offer: * Competitive hourly compensation with overtime potential * Comprehensive benefits from day one (medical, dental, vision, life insurance) * 401(k) with company match * Paid time off, holidays, and personal days * A culture that prioritizes flexibility, safety, and work-life balance With Our Technology, Build Your Future at Xerox. Apply Now! #LI-CL1 #LI-ONSITE

This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agency's nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Quality Assurance (QA) Specialist is responsible for ensuring the quality and integrity of operational changes, releases, and service implementations. This is a hands-on role that also oversees the planning, configuration, testing, and deployment of release packages, manages the end-to-end release process, and ensures compliance with organizational policies and procedures. The QA Specialist works closely with build, test, and release teams to coordinate activities, support audits, and provide progress reporting, ensuring smooth service rollouts in alignment with the agency Change Operational Process. Requirements · Responsible for the planning, configuration, testing, and implementation of all operational changes to create the release package for the delivery of, or changes to, the designated service. · Manages all aspects of the end-to-end release process. · Ensures coordination of build and test environments teams and release teams (as applicable). · Ensure teams follow the organization's established policies and procedures. · Provides configuration management planning. · Provides support to the configuration change Operational and approval process. · Supports the quality assurance process audits. · Provide management reports on release progress. · Responsible for service roll out planning including method of deployment and plans communication implementation in coordination with the agency Change Operational Process. Required Skills: · A minimum eight (8) Plus years of experience in equivalent technical field · Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. · Experience with the following tools: Solarwinds (Datadog, LogicMonitor), NetScout, RiverBed SteelCentral (Citrix ADC, NGINX Plus), CISCO ISE (Okta, Ping Identity), and ServiceNow (BMC Helix, Cherwell) · Knowledge of release management, configuration management, and QA processes. · Experience with software testing, operational change management, and service rollout. · Understanding of ITIL or similar IT service management frameworks. · Ability to coordinate cross-functional teams and manage multiple concurrent releases. · Strong documentation, reporting, and analytical skills. · Experience preparing management reports and progress dashboards. Knowledge of change control and audit procedures. · Knowledge of network and system operations to support service rollouts. Preferred Skills: · Preferred and Relevant Certifications: Certified Software Quality Analyst (CSQA) or equivalent, CCNA, CCNP, CompTIA, Change Management and ITILv3 or ITILv4 Foundation · Experience supporting federal or large-scale enterprise IT environments. · Familiarity with automated testing tools and release management platforms. · Experience with risk assessment and mitigation in release or deployment processes. Soft Skills: · Attention to Detail: Ensures accuracy and completeness in configuration, testing, and release documentation. · Communication: Clearly conveys release status, issues, and recommendations to technical and non-technical stakeholders. · Collaboration: Works effectively with cross-functional teams to ensure successful service delivery. · Problem Solving: Identifies potential issues and recommends corrective actions proactively. · Customer Focus: Ensures releases meet quality standards and minimize impact on business operations. · Adaptability: Responds effectively to changes in priorities or release schedules. · Accountability: Takes ownership of release quality and process compliance. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Job Overview Senior ServiceNow BA SME has depth of knowledge of the ServiceNow CMDB and CSDM modules. A client-facing role works with engagement team to develop and implement CMDB and CSDM solutions. Job Details * 2+ Years experience working with ServiceNow CMDB/CSDM Solutions * Ability to take complex technical specifications and articulate to a customer in business logic * Familiar with SOW/Contracts and understands milestones and scope * Ability to take business logic from customer and translate to technical terms and stories for development * Comfortable leading workshops to demo ServiceNow features, walk through process, and collect requirements * Comfortable leading training client learning personas * Comfortable conducting guided UAT sessions and customer UAT stakeholders * Understands project risks, issues, actions, and decisions and communicates via appropriate channels * Pre-prep workshops and lead workshops with demos, decks * Document client meeting notes for wide audience * Create workshop materials, end user guides, playbooks, user stories * Proficient with agile lifecycle * Resourceful: not letting blockers get in the way; ability to use ServiceNow Docs, NowCreate * Proactive; meets deadlines; works independently Core Skills * Interacts with customers in a professional manner * Meets quality standards with attention to detail for client benefit * See scope creep and handle via appropriate channels Ability to Produce * Base Requirements * Technical Requirements * Requirement Analysis * Process Documentation * ServiceNow Stories * ServiceNow Demos Key Requirements Knowledge Required * MS Office (Word, Excel) * ITIL 4 * ServiceNow CSA Certification * (2) CIS Certifications * ServiceNow CMDB/CSDM The base compensation range for this role in the posted location is: $113,000 to $132,000 Base Pay USD. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Incident Manager is responsible for overseeing the timely restoration of network infrastructure and service operations to minimize business impact. This role serves as the primary point of contact (POC) for Major Incidents and coordinates incident response activities across multiple teams. The Incident Manager ensures incidents are managed in accordance with agency policies and processes, provides leadership for Tier 1 and Tier 2 incident responses, and drives continuous improvement of the Incident Management process. Requirements Supports the restoration of network infrastructure, and service operation as quickly as possible to minimize the impact to business operations. Responsible for planning and coordinating all activities required to perform, monitor, and report on the incident remediation efforts. Responsible for communicating with the agency Incident Manager and other GSs for all Incidents. Will act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the agency Incident Management process and ensuring that incidents are managed and reported in accordance with the agency Incident Management process. Is the representative for the first stage of escalation for Incidents. Responsible for managing Tier 1 and Tier 2 incident responses. Responsible for ensuring that all incidents are properly resolved and closed. Responsible for providing recommendations to the agency Incident Manager for the on-going improvement of the Incident Management Process. Required Skills: A minimum of ten (10) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises. Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. ITIL v3 or v4 certification Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers). Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications. Showcase leadership abilities by managing projects and teams. Be proficient in project management and have knowledge of security and compliance issues. Strong knowledge of network infrastructure, systems, and operations. Experience with incident management processes and IT service management (ITSM) frameworks (e.g., ITIL). Proven ability to lead and coordinate Tier 1 and Tier 2 incident response teams. Excellent communication and coordination skills with both technical teams and agency stakeholders. Experience in escalation management, troubleshooting, and problem resolution. Ability to work under high-pressure situations to restore critical services. Strong analytical and decision-making skills to assess incidents and determine effective remediation strategies. Preferred Skills Certifications such as CCNA, CCNP, CIM Experience supporting federal or large-scale enterprise network environments. Familiarity with monitoring and alerting tools for servers, applications, and network devices. Knowledge of incident reporting metrics and dashboards for management visibility. Soft Skills: Leadership: Guides incident response teams and motivates personnel during critical events. Communication: Clearly conveys technical issues and incident status to stakeholders at all levels. Problem Solving: Quickly identifies root causes and implements effective solutions. Collaboration: Works effectively with cross-functional teams and external partners. Customer Focus: Committed to minimizing service disruptions and maintaining agency satisfaction. Adaptability: Responds effectively to rapidly changing situations and priorities. Accountability: Takes ownership of incident outcomes and ensures timely resolution. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance

Job Description CTG is seeking a Full Stack Cloud Developer to join our client's team in Washington, DC. This role focuses on designing and building scalable web applications using React.js, Spring Boot, and NoSQL databases in a cloud environment. Duration: 12 months What You'll Do: Develop dynamic, reusable front-end components with React.js Build and maintain Spring Boot microservices and RESTful APIs Optimize and manage NoSQL database performance Collaborate with cross-functional teams in an Agile environment Participate in code reviews, CI/CD pipelines, and sprint planning Skills & Experience: 3-7 years full-stack development with React.js and Spring Boot Experience with NoSQL databases (e.g., MongoDB, DynamoDB) Cloud platform knowledge (AWS, Azure, or GCP) Agile/Scrum experience and CI/CD familiarity Strong problem-solving and communication skills Education: Bachelor's degree in Computer Science, IT, or equivalent experience Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Tana Stilloe at ********************. Kindly forward this to any other interested parties. Thank you! The expected base salary for this position ranges from $49.00 to $58.00/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

Description The Manager, Corporate Marketing is responsible for supporting the Corporate Marketing team in a variety of ways, including managing the corporate trade show strategy, managing the strategy for working with association partners, maximizing content opportunities with associations including leveraging social media, speaking opportunities, and helping pitch important stories and themes important to Tyler. As part of the Corporate Brand Marketing team, the role is involved in promoting Tyler's key messages through content creation, syndication, ideation, and execution of association and client advocacy programs.Responsibilities Manage national level association relationships and corporate trade show strategy Build strong relationships with association partners like NACo, NLC, ICMA, and NASCIO Manage association strategy with the Senior Manager of Corporate Marketing Leverage deep understanding of government personas to build brand recognition within target audience across state and local government Manage trade show logistics and team supporting trade shows Oversee budget related to association engagements and trade shows Serve as spokesperson for Tyler at association events Identify opportunities for placement and support content creation related to the Tyler Technologies editorial calendar within association channels Help create the strategy to amplify Tyler's corporate messages through association placements Maximize content placement opportunities within our association partnerships Understand and leverage industry themes and implement them throughout our Tyler Corporate shows Create presentation abstracts, presentation decks, and blogs related to Tyler's presence at association events Adhere to and implement editorial style guides consistent with our brand voice, style, and tone Edit, proofread, and improve content with strong adherence to AP Style Work collaboratively with team to increase strengthen Tyler's leadership position and increase awareness across all channels Coordinate with Tyler team members to run omni-channel campaigns Coordinate with outside agency to plan paid digital marketing campaigns Develop understanding of Tyler's product offerings and build relationships with team members across the company Work with Corporate Brand Communication Manager to pitch media stories and ad hoc presentations to governments leadership audience Serve as an advocate for our clients Manage the Tyler Excellence Awards (TEA) program as a part of Tyler's annual user conference, Tyler Connect Create digital marketing strategy to solicit TEA applications and promote winner content Identify opportunities to feature client stories through presentations, webinars, and thought leadership content Interface with clients on behalf of Tyler Technologies Surface client priorities with association staff Qualifications 7+ years of event management or customer success experience 7+ years of experience working in or supporting local government 7+ years of demonstrable digital marketing, trade show marketing, or equivalent working experience BA/BS degree in marketing, journalism, political science, or other relevant degree Creative mindset that seeks to understand what audiences consume and how to create it Attitude that approaches unfamiliar scenarios with the phase “I don't know, but I can figure it out” Ability to analyze marketing campaign performance and make data-driven decisions Project management skills and strong attention to detail Understanding of how to manage the priorities of multiple stakeholders in a complex environment and focus on the delivery of results Excellent communication and writing skills Understanding of SEO (Search Engine Optimization) and SEM (Search Engine Marketing) strategies Knowledge of and interest in the public sector and the intersection between technology and policy

This program is required to provide ongoing support for the agencies Network Operations Center (NOC) and Wireless Network Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations Directorate (EIOD), and Network Operations Division (NOD). These centers perform real-time monitoring, proactive maintenance, incident detection and response, problem resolution, and network performance reporting across the agencies nationwide enterprise. They ensure network stability, availability, and the rapid escalation and resolution of technical issues. Position Description: The Technical Manager is responsible for providing technical leadership, direction, and oversight for the planning, implementation, and ongoing operations of complex network and infrastructure systems. This position ensures that all technical aspects of the program align with customer objectives, security requirements, and performance standards. The Technical Manager will oversee technical personnel, manage enterprise monitoring solutions, and maintain the integrity and availability of the network environment. This role requires strong leadership, hands-on technical expertise, and the ability to coordinate across diverse teams to deliver mission-critical IT services effectively and efficiently. Requirements Provides oversight and guidance to the team of technical professionals responsible for supporting Network infrastructure operations. Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice, Radio, Wireless, and Video) requirements and orders. Provides in-depth operational analysis of the agency Network and recommendations for IT alternatives in support of strategic modernization efforts for a nationwide network. Responsible for the management of network performance and end-to-end service quality for the agency Network infrastructure including managing and tracking of quality metrics relative to SLAs and OLAs. Responsible for the review and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SOPs. Lead and participate in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services. Provides support to end users, operations personnel, and Government program managers. Monitors and responds to hardware, software, and network problems. Provides the routine testing and analysis of all elements of the network facilities. Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network. Provide and support tools enhancements. Perform software and security patching. Required Skills: A minimum of six (6) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises. Bachelors degree in related technical fields such as Management Information Systems, Computer Science, Engineering, IT, Networking, and Communication. Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers). Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications. Showcase leadership abilities by managing projects and teams. Be proficient in project management and have knowledge of security and compliance issues. Strong working knowledge of networking concepts and infrastructure, including TCP/IP, routing, switching, firewalls, and load balancing. Hands-on experience implementing and maintaining enterprise monitoring tools (e.g., SolarWinds, Nagios, Splunk, or similar platforms). Demonstrated experience in project management and team leadership within an IT or network operations environment. Proficiency in network and system troubleshooting using diagnostic tools and logs. Understanding of security and compliance requirements within government or enterprise networks. Familiarity with IT service management (ITSM) frameworks such as ITIL for incident, problem, and change management. Ability to develop and maintain technical documentation, network diagrams, and configuration records. ITIL v3 or ITIL 4 Foundation certification Preferred Skills Project Management Professional (PMP) Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP) CompTIA Network+ or Security+ Experience managing or supporting federal or large-scale enterprise network environments. Knowledge of network automation, scripting, or configuration management tools (e.g., Ansible, Python, PowerShell). Familiarity with cloud networking concepts (AWS, Azure, or hybrid architectures). Experience with risk management, capacity planning, and performance optimization in mission-critical environments. Soft Skills: Leadership: Demonstrates the ability to guide, motivate, and mentor diverse technical teams. Communication: Excellent written and verbal communication skills; able to convey technical information clearly to both technical and non-technical stakeholders. Problem Solving: Analytical thinker who can quickly diagnose issues and implement effective solutions. Collaboration: Works effectively across teams and departments to achieve organizational goals. Customer Focus: Committed to delivering reliable, high-quality technical support and maintaining customer satisfaction. Adaptability: Able to perform effectively under changing priorities, shifting workloads, and evolving technologies. Accountability: Takes ownership of project outcomes and ensures commitments are met on time and within scope. Benefits SES provides a competitive salary and the following benefits: Medical Dental Vision AD&D STD LTD Company paid Life Insurance 401k with employer contribution Paid Time Off Pet Insurance

Qualifications Client is looking for a seasoned functional HCM consultant for 6 months plus that can immediately. The candidate of choice should have experience in PeopleSoft HCM specifically in Federal Time and Labor with Absence Management Migration experience from version 8.9 to version 9.2. Locals preferred because they are needed onsite Mon-Friday, must be either US Citizen or Green Card holder. Additional Information All your information will be kept confidential according to EEO guidelines.

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Job Description Our Princiapl ServiceNow Business Analyst (BA) SME HRSD plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform specific to HRSD. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions within the HRSD ServiceNow module. Requirements Key Responsibilities Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements in the HRSD module area. Translate complex technical specifications into business logic and vice versa. Collaborate with stakeholders to evaluate HRSD ServiceNow capabilities and enhancements. Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks. Document enhancement requests and technical specifications related to the HRSD module. Maintain clear communication with stakeholders regarding status updates and feasibility assessments. Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow architects, developers and provisioning analysts to ensure alignment of business and technical objectives. Support UAT sessions and training for various client personas. Agile & Delivery Support Write user stories to be configured by technical developers. Work within Agile frameworks to support sprint planning and execution. Proactively identify risks, issues, and blockers and communicate through appropriate channels. Ensure deliverables are complete, consistent, and aligned with customer expectations. Required Qualifications Bachelor's degree in Computer Science, Information Systems, or related field. 3+ years of experience as a Business Analyst or Product Specialist in ServiceNow environments including HRSD module. ITIL Foundation Certification (v4). Strong oral and written communication skills. Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate. Preferred Qualifications Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC) is ideal but specifically HRSD. Familiarity with Common Services Data Model and Strategic Portfolio Management. Ability to work independently and manage multiple priorities. Key Competencies Business process reengineering technical and functional documentation for Stakeholder engagement. Agile delivery and sprint planning skills. ServiceNow platform knowledge and workshop facilitation and training experience. The base compensation range for this role in the posted location is: $125,000 to $150,000 Base Pay US Dollars. Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law. The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction. These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity. It is not typical for candidates to be hired at or near the top of the posted compensation range. In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws. Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: * Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave * Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) * Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) * Life and disability insurance * Employee assistance programs * Other benefits as provided by local policy and eligibility Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation. Disclaimers Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant in the United States. ************************************************************************** Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

CTG is seeking to fill a Scanning Operator Level 1 opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. **Location:** Chantilly, VA **Duration:** Ongoing contract **Shift:** M-F 8 am - 5 pm, overtime potential **Pay Rate:** $19.57/hr **Duties:** + Ensure customer issues and escalations are resolved or further escalated as appropriate. + Conduct quality checks on own work to ensure accuracy and output meet standards. + Adhere to all safety procedures and security requirements. + Able to work independently and be part of a team. + Perform backfile duties for absent coworkers. + Perform other duties as assigned by Lead or Manager. **Document Preparation:** + Validation/Reconciliation of boxes/files received. + Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. + Use a handheld scanner to scan the box barcode. + Insert slip sheets at appropriate levels for document separation. + Identify oversized documents for wide-format scanning. + Identify undersized documents that may need special handling and escalate exception items during production to the lead. **Imaging Responsibilities:** + Operate high-speed scanning equipment to convert paper documents to digital formats. + Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.). + Convert scanned documents, microfilm, and microfiche to digital formats. + Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. **Essential Functions:** + Prepare customer documents for the digital imaging process. + Check physical documents for issues that may complicate the scanning process. + Index scanned images according to customer guidelines and additional post-imaging services. **Physical Demands:** + Minimal to moderate physical effort required. Moving boxes and loading paper into machines will be required. Project prep and scanning work will require finger dexterity and movement between machines. **Mental Demands:** + Problem-solving, written and verbal communication, information comprehension, and mental acuity are required. **Education:** + Minimum High School Diploma required. **Experience:** + At least 1 year of experience in a Customer Service environment. + Data entry work experience (Data Entry Operator or Office Clerk preferred but not required). + Experience with MS Office and data programs. + Familiarity with administrative duties is beneficial. + Typing speed and accuracy are required. + Excellent spelling, grammar, and punctuation skills. + Strong attention to detail and organizational skills. **Skills:** + Strong ability to handle and manage large volumes of documents. + Ability to work effectively under deadlines. + Willingness to learn new skills and adaptability when priorities change. **Operational Soft Skills:** + Planning, organizing, executing, and controlling skills. + Problem-solving and issue assessment with prioritization. + Self-initiative and results-oriented while being a team player. **Additional Role Requirements:** + Confidentiality and the ability to work in a secure environment. + Core competencies in communication, organization, and task management. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Emily Drew at** ********************** . Kindly forward this to any other interested parties. Thank you! **CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.** **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit *********** . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… You're a licensed HVAC professional and well-rounded in other areas of building maintenance including plumbing, electrical, and even building mechanicals. If there's a maintenance problem with our buildings, you've got it covered! Your professional training and commitment to excellence will ensure that Verizon's building systems always operate a maximum efficiency. Your responsibilities will include, but are not limited to: * Operating, maintaining, and repairing uninterruptible power systems including rectifiers, inverters, batteries, and their associated controls and distribution. * Diagnosing and repairing stand-by power supplies including diesel, gasoline, oil and other types of engine alternators and their associated controls and distribution in facilities other than switching. * Maintaining, diagnosing and repairing building electrical systems of 480 volts or less. * Assisting outside contractors in overhaul of uninterruptible stand-by power supplies and in testing of building electrical systems. * Diagnosing and repairing failures in environmental cooling system refrigeration components, i.e., chillers, compressors, and their associated controls, etc., with capacities up to 500 tons. * Maintaining hardware and software, diagnosing and repairing centralized energy management control systems including adding control points, reprogramming building operations through microprocessor software changes, etc. * Maintaining emergency engines in critical administrative locations. * Wears appropriate safety equipment. * Spends most of shift walking, standing, and/or climbing ladders. * Works independently with minimum supervision. * May be exposed to all weather conditions. * Works in various buildings and surroundings, such as roofs, attics, basements, offices, etc. * May be required to perform additional duties and tasks as required by the Company. * Working evenings, weekends, holidays and unscheduled shifts as determined by the needs of the business. * Work tour hours are 7am to 3:30pm, Monday through Friday (hours may vary). Overtime is as needed by the business. What we're looking for… You know HVAC and other building systems like the back of your hand, and are anxious to put your knowledge and skills to work for the Verizon Team. You like to be busy and well-organized to stay on top of things. You take pride in a job well done because you know better matters! You'll need to have: * Tests- Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy. * Must mee safety-related requirements including but not limited to those standards of safety imposed by OSHA, state agencies, manufacturers, and/or the Company. * Must be able to perform physical requirements of the job, with or without reasonable accommodation, including, but not limited to, lifting, carrying, and maneuvering heavy equipment weighing up to 70 lbs. * Required to frequently work aloft, with chemicals, high voltage, high pressures, and high temperatures. * Ability to use hand tools, meters, and testing devices. * Ability to read floor plans and electric diagrams. * Relevant vocational or technical training or 3 or more years of relevant work experience. * Must hold Type Universal Technician Certification as designated by EPA regulations-40 CFR Part 82 Subpart H. * Must hold a a valid state driver's license with a satisfactory driving record. Test(s) Required Building Maintenance Qualification Test, Verizon Job Fit Test B Test Previews Where you'll be working In this worksite-based role, you'll work onsite at a defined location(s). Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics. Benefits and Compensation Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. From health and wellness benefits, 401(k) Savings Plan, paid time off, adoption assistance and tuition assistance, we've got you covered with our award-winning total rewards package. The salary will vary depending on your location and confirmed job-related skills and experience. For part-time roles, your compensation will be adjusted to reflect your hours. The weekly wage range for the Maryland location(s) listed on this job requisition based on a full-time schedule is: $786.50 - $1,957.50.

CTG is seeking to fill a Scanning Operator opening for our client in Chantilly, VA in order to support our growth. You will assist with the day-to-day operations within a Digital Imaging Center, with a focus on digital imaging and related duties. The position is an operational role with accountability for managing all aspects of digital imaging and scanning. This position is key for meeting contractual SLA's and ensuring customer orders are completed per specifications. **Job Title:** Scanning Operator - Third Shift **Location:** Chantilly, VA **Duration:** Ongoing contract **Shift:** M-Sat, 10pm - 7am (Night shift) **Pay:** $20.17/hr We are looking for candidates with previous Document Scanning experience/print experience **Duties:** + Conduct quality checks on own work to ensure accuracy and output meet standards. + Adhere to all safety procedures and security requirements. + Able to work independently and be part of a team. + Perform backfile duties for absent coworkers. + Perform other duties as assigned by Lead or Manager. **Document Preparation:** + Validation/Reconciliation of boxes/files received. + Prepare documents for scanning by removing staples, clips, rubber bands, or any type of bindings. + Use a handheld scanner to scan the box barcode. + Insert slip sheets at appropriate levels for document separation. + Identify oversized documents for wide-format scanning. + Identify undersized documents that may need special handling and escalate exception items during production to the lead. **Imaging Responsibilities:** + Operate high-speed scanning equipment to convert paper documents to digital formats. + Perform visual quality checks on each image to ensure it meets required criteria (e.g., no double feeds, clear content, appropriate thresholds, etc.). + Convert scanned documents, microfilm, and microfiche to digital formats. + Ensure scanned images are indexed according to the naming mechanisms provided by the customer and/or RDIC leadership. **Essential Functions:** + Prepare customer documents for the digital imaging process. + Check physical documents for issues that may complicate the scanning process. + Index scanned images according to customer guidelines and additional post-imaging services. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Krista Eckard at *********************** . Kindly forward this to any other interested parties. Thank you! **CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.** **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit *********** . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Description The Program Manager is responsible for maintaining relationships with the executive level of the client organization. The position will foster strong relationships between Tyler and its clients and will be relied upon to provide advice and recommendations, based upon their own experience and expertise, for Tyler products. It is required for the Program Manager to travel frequently to the New York City Metropolitan area. Responsibilities Develop the implementation project plan and officially start projects by conducting kick-off meetings with clients and other staff as needed. Project plans outline the scope, schedule, and budget of the project, as well as each party's responsibilities and mutual commitment to contribute adequate resources to follow the plan. Work with the sales team as the contract is signed, becoming familiar with contract requirements, program modifications, and other site-specific background information. Manage and assume accountability for all aspects of projects related to the delivery of client software and services including: Acquiring and coordinating necessary resources to meet project needs. Planning and tracking all project activity. Guiding the client through release planning in support of the overall project schedule. Tracking project hours and submitting project progress reports by due dates. Monitoring and reviewing revenue recognition and bringing concerns to management as needed. Managing scope, time, and cost to meet client commitments. Managing the quality of project team deliverables. Managing the project budget. Documenting and reporting status and issues. Identifying, reporting, and managing risks; overcoming project obstacles. Use program sites/calendars/systems to publish a summary of key dates and issues to all Tyler employees involved in the project, such as development, implementation, support, and other project managers. Obtain regular feedback from clients regarding project status and quality of service and take immediate corrective action as required. Anticipate, identify, and resolve roadblocks, such as hardware, software, or networking incompatibilities and unresponsive third-party vendors or clients. Communicate completion of milestones to clients and secure formal acceptance from them. Communicate with the staff and management regularly, ensuring timely delivery of schedules and revenue projections; relaying personnel, client, contract, and program issues; seeking assistance as needed with meeting revenue goals; and responding to directives that are issued to meet program goals. May identify add-on sales opportunities and manage contract addendum and purchase orders. Develops and maintains an excellent relationship with assigned clients at the highest levels, acting as a trusted advisor. Assist assigned clients in developing funding and rollout plan to achieve roadmap goals. Responsible for regular client communication and regular site visits, including regular account reviews with key client stakeholders. Document and advise clients on best practices, governance, and Client Success offerings Serve as point of contact for executive-level client escalations, within and beyond their portfolio. Promote client satisfaction and loyalty by demonstrating an understanding of their critical business issues and delivering services that help meet their business objectives. Measure and report regularly on client health, including weekly tracking and quarterly account reviews with Tyler Executive Leadership Team. Consult with clients on business processes and software modifications. Deliver Program Objectives and Key Results Travel to client site as needed. Perform other duties as assigned. Qualifications Minimum 5 years experience with software implementation project management Prior executive level communication experience required. Bachelor's degree, or comparable work experience. Typically, a minimum of three years of experience as an implementation professional (or equivalent experience). Solid and proven project management experience essential. Solid management and leadership experience is required including strong abilities in influencing, empowering and mentoring implementation team members. Solid conflict resolution, negotiation, business, and customer service skills including experience partnering successfully with clients on technical needs and delivering solutions tailored to client needs. Organizational and time management skills including solid people management and project management experience involving the ability to manage project financials and multiple projects of various size, scope and complexity simultaneously and within budget. Software life cycle and enterprise software knowledge are required. Strategic planner with excellent organizational skills and ability to follow-through until process is completed. Exceptional customer service skills. Excellent verbal and written communication skills to articulate technical and non-technical information to various audiences including management. Proficiency in using computers and exposure to IT infrastructure components. Strong decision-making and problem-solving skills. Strong analytical ability, particularly in a technical environment Proficient in Microsoft Word, Excel, and Project. Demonstrated ability to prioritize and complete multiple tasks in a fast-paced, technical environment. Demonstrated ability to maintain a positive, professional attitude. Have and maintain a valid driver's license and auto insurance.

Capgemini Government Solutions (CGS) is seeking a highly motivated Data Migration Specialist with strong work behaviors and extensive experience as a Data Migration Specialist to join our extraordinary team at Capgemini. As a Data Migration Specialist, you will have a crucial role in ensuring the detailed transfer of data to our clients' systems. This is an exceptional opportunity to showcase your technical expertise and contribute to the success of high-reaching projects. Job Responsibilities As a Data Migration Specialist, you will: Technical experience regarding data models (logical and physical) database design development, data mining and segmentation techniques Audit, uncover, and resolve data integrity issues Perform mass data imports/exports using the API or various import tools Apply strong analytical skills to collect, organize, analyze, and distribute substantial amounts of information with meticulous attention to detail and accuracy Experience with ETL development tools and data warehouse architecture techniques Working knowledge of databases (Microsoft SQL, Oracle, DB2), programming (XML, JavaScript, or ETL frameworks). Knowledge of and experience using analytical reporting tools. Familiar with effective approaches and practical experience in data migration, data quality, master data management, and data security, including the use of relevant tools Required Qualifications: Ability to obtain a Government security clearance that requires U.S. citizenship Bachelor's degree in information technology or related field, or the equivalent combination of education, professional training, or work experience 3+ years of experience in data migration or related roles Direct experience with Salesforce products and platform Experience with databases (Microsoft SQL, Oracle, DB2), programming (XML, JavaScript, or ETL frameworks) Proven track record of successfully implementing data migration projects Effective communication and collaboration skills Proven track record of successfully implementing data migration projects Effective communication and collaboration skills Desired Qualifications: At least one full cycle of data migration experience is desired Salesforce and/or ServiceNow certification is desired About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | ***************** About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 85k-115k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Capgemini Government Solutions (CGS) LLC is looking for a highly motivated and experienced Project Coordinator to join our team in McLean, VA. This outstanding opportunity enables you to work on ambitious IT projects, guiding technical staff and liaising between business and technical collaborators. As a Project Coordinator, you will: Plan, initiate, and manage information technology projects. Lead and guide the work of technical staff. Serve as liaison between business and technical aspects of projects. Plan project stages and assess business implications for each stage. Monitor progress to ensure deadlines, standards, and cost targets are met. Required Qualifications: U.S. Citizenship is required. Eligible to acquire and maintain Government Security Clearance. Bachelor's degree or equivalent experience. Four years of progressive experience in IT project management. PMI, PMP or equivalent certification ITIL 4 certification Desired Qualifications: Strong communication and team-building skills. Proven ability to manage multiple tasks in a team-based environment. Expertise in crafting flawless test plans and strategies. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 60k-70k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Capgemini Government Solutions (CGS) is seeking a Sr. Business Development Associate - Federal Health to join our Federal Health practice working on mission‑critical programs that improve healthcare delivery for military personnel, veterans, and citizens. In this role, you will support delivery for Federal Health clients and contribute to business development efforts across various government health agencies. Job Responsibilities Support delivery of healthcare consulting engagements for various programs. Develop, edit, and finalize technical deliverables, proposals, reports, and strategic documents. Collaborate with project teams to ensure compliance, clarity, and alignment with client requirements. Provide proposal management support, including opportunity identification, competitor analysis, and compliance tracking. Contribute to capture and business development activities for federal health opportunities. Mentor junior staff and provide training and feedback on content development. Partner with technologists and subject matter experts to ensure cohesive messaging across deliverables. Assist in the creation of internal tools, style guides, and SOPs to improve delivery quality. Required Qualifications Bachelor's degree from an accredited institution. Minimum 5 years of experience in healthcare consulting, technical writing, or proposal management. Demonstrated experience supporting federal health programs (e.g., VA, DoD/DHA, CMS, HHS). Strong skills in technical writing, editing, and compliance management. Ability to manage multiple projects in a fast‑paced environment. U.S. citizenship required. Ability to obtain a government security clearance. Preferred Qualifications Experience with healthcare IT modernization programs. Familiarity with federal acquisition processes and proposal compliance standards. Advanced skills in project reporting, forecasting, and stakeholder engagement. Master's degree or advanced certification in healthcare management, project management, or related field. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Get the future you want | ***************** Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 100k-120k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

**General Information** Press space or enter keys to toggle section visibility Country United States Department ENGINEERING SUPPORT Date Tuesday, December 23, 2025 Working time Full-time Ref# 20036805 Job Level Specialist Job Type Experienced Job Field ENGINEERING SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 61,320 Annual Base Salary Maximum 122,640 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox's total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (***************************************** , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (***************************************** . **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at ************* . **The Senior Network Engineer is responsible for designing, implementing, and maintaining complex network infrastructures for multiple clients in a Managed Service Provider (MSP) environment. This role involves advanced troubleshooting, performance optimization, and ensuring high availability of network services. The engineer will serve as an escalation point for the NOC team and collaborate with clients to deliver secure, scalable, and reliable network solutions.** **Key Responsibilities** + **Network Design & Implementation** + Architect and deploy LAN/WAN, SD-WAN, VPN, and wireless solutions for client environments. + Configure and optimize routers, switches, firewalls, and load balancers. + **Monitoring & Maintenance** + Oversee network monitoring tools (e.g., Datto, LogicMonitor, PRTG) to ensure uptime and performance. + Perform proactive maintenance and capacity planning. + **Troubleshooting & Escalation** + Act as Tier 3 escalation for complex network issues. + Conduct root cause analysis and implement permanent fixes. + **Change Management & ITIL Compliance** + Follow ITIL-aligned processes for Incident, Problem, and Change Management. + Prepare and submit detailed change requests, including risk assessments, rollback plans, and impact analysis. + Participate in Change Advisory Board (CAB) meetings and ensure all changes are documented and approved before implementation. + **Security & Compliance** + Implement network security best practices, including firewall policies, IDS/IPS, and VLAN segmentation. + Ensure compliance with industry standards (e.g., PCI-DSS, HIPAA). + **Documentation & Reporting** + Maintain accurate network diagrams, configurations, SOPs, and change logs. + Provide regular performance and incident reports to management and clients. + **Client Interaction** + Collaborate with clients on network strategy, upgrades, and migrations. + Participate in technical meetings and provide consultative guidance. **Required Qualifications** + **Education:** Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). + **Experience:** + 5+ years in network engineering roles, preferably in MSP or NOC environments. + Hands-on experience with Cisco, Juniper, Fortinet, Palo Alto, or similar platforms. + **Certifications:** + CCNP or equivalent required; CCIE, JNCIP, or similar preferred. + ITIL Foundation certification strongly preferred. + **Technical Skills:** + Strong knowledge of TCP/IP, BGP, OSPF, MPLS, VLANs, QoS. + Proficiency in network monitoring and troubleshooting tools. + Familiarity with cloud networking (AWS, Azure) and SD-WAN technologies. + **Soft Skills:** + Excellent communication and client-facing skills. + Ability to mentor junior engineers and work in a fast-paced environment. **Preferred Qualifications** + Experience with scripting/automation (Python, Ansible). + Exposure to virtualization (VMware, Hyper-V) and storage networking. **Work Environment** + 24/7 NOC operations; may require on-call rotation. + Ability to work under pressure and manage multiple priorities. \#LI-DH1 \#LI-REMOTE Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at ************* and explore our commitment to diversity and inclusion: https://*************/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to **********************************. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.

The Senior Director of Delivery is responsible for leading the successful implementation and deployment of our product solutions, with a direct focus on maximizing client satisfaction, eliminating red projects, and improving professional services profitability. This role will drive operational rigor, delivery consistency, and margin expansion through scalable processes, disciplined execution, and strong cross-functional collaboration that operates with accountability, agility, and a relentless focus on customer success. This senior leader will take full ownership of all active implementations, ensuring consistent execution, timely delivery, and measurable client outcomes. They will serve as the primary escalation point for project-related issues. Additionally, they will build and lead a high-performing delivery team that operates with accountability, agility, and a focus on strengthening long-term customer relationships. Responsibilities Strategic Leadership * Develop and execute a delivery strategy that prioritizes client outcomes, project predictability, and financial performance. * Serve as the executive sponsor for large-scale implementations, ensuring alignment between delivery execution and strategic business objectives. * Define and communicate KPIs tied to client satisfaction (CSAT/NPS), project health, and service profitability. Client Success & Relationship Management * Proactively engage with clients to understand goals, resolve issues, and ensure high satisfaction throughout the delivery lifecycle. * Establish best practices and governance models to ensure smooth onboarding, transparent communication, and client confidence. * Drive a customer-first mindset across the delivery team, turning each project into a referenceable success story. * Serve as the point of escalation for all high-visibility or at-risk client engagements, resolving issues swiftly and ensuring executive stakeholders are informed. * Develop a structured client escalation and resolution framework, reducing recurrence of systemic delivery issues. Project Execution & Risk Management * Assess the health and recovery path of all current active projects; implement stabilization plans for any engagements flagged as delayed, over-budget, or at-risk. * Eliminate 'red' or at-risk projects through early detection systems, escalation frameworks, and rigorous project health checks. * Implement standardized delivery methodologies and playbooks to ensure consistent execution across all engagements. * Provide direct oversight to critical or high-risk projects and facilitate recovery plans when needed. Operational Excellence & Margin Expansion * Improve professional services margins by optimizing resource utilization, delivery efficiency, and scope control. * Build and manage a metrics-driven organization that closely tracks forecasted vs. actual delivery effort, identifies delivery inefficiencies, and supports proactive client communication. * Leverage automation, tooling, and knowledge-sharing to reduce cost per engagement while maintaining quality. Team Leadership & Talent Development * Recruit, develop, and retain top-tier talent in project management, implementation consulting, and solution architecture. * Foster a culture of accountability, continuous improvement, and excellence in execution. * Provide coaching, mentorship, and clear career progression paths to build a resilient, engaged team. * Evaluate and strengthen current delivery team structure and accountability models to ensure clear ownership of timelines, deliverables, and client satisfaction. Qualifications * 10+ years of experience leading SaaS or enterprise product delivery, with a track record of driving customer satisfaction and service profitability. * 5+ years in a senior leadership role with full P&L responsibility or margin accountability for professional services. * Proven ability to recover challenged projects and implement scalable delivery frameworks. * Deep experience in client-facing roles, with executive presence and conflict resolution skills. * Strong financial acumen and operational discipline with a metrics-first approach to performance management. * PMP, Agile, or related certifications preferred. Preferred Experience * Experience in public sector or mission-critical enterprise environments. * Familiarity with enterprise platforms such as Salesforce, ServiceNow, or industry-specific solutions.