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Computer Technical Specialist skills for your resume and career

Updated January 8, 2025

5 min read

Quoted Experts

Jennifer Richardson Ph.D.,

Anthony Baron

Below we've compiled a list of the most critical computer technical specialist skills. We ranked the top skills for computer technical specialists based on the percentage of resumes they appeared on. For example, 13.1% of computer technical specialist resumes contained cad as a skill. Continue reading to find out what skills a computer technical specialist needs to be successful in the workplace.

15 computer technical specialist skills for your resume and career

1. CAD

Here's how computer technical specialists use cad:

Provided guidance in project standards to engineering and cad staff members, as well as CAD training and support.
Worked cooperatively with other designers and engineers, providing direction and guidance related to 2D and 3D CAD design.

2. Mac

A media access control or simply MAC is a network policy that identifies or determines how the data is being transferred in two particular servers through a network cable. The purpose of a MAC protocol is to prevent network or technical issues and simplify transferring the information or data.

Here's how computer technical specialists use mac:

Assisted clients in software, troubleshooting, and display problems on both PC and Mac platforms.
Worked with most Cisco routers and switches, as well as most PC and Mac computers.

3. Network Printers

Here's how computer technical specialists use network printers:

Support network connectivity, desktop security and network printers.
Network support include: connectivity, configuration issues, password resets, and network printers.

4. Technical Support

Technical support or tech support are the services provided by any hardware or software company to users. They help in solving the technical difficulties the customers face with their products or services. Moreover, the tech support employees maintain, manage, and repair the IT faults. They are also responsible for resolving the network problems, installing and configuring hardware and software.

Here's how computer technical specialists use technical support:

Provided technical support for network computers; perform hardware diagnostics/coordinates repairs.
Provided analysis and technical support of technology issues.

5. Desk Support

Here's how computer technical specialists use desk support:

Provided faculty with support with curriculum issues and help-desk support via remote desktop.
Provided help desk support for customers calling in with computer problems.

6. OS

In technical terms, OS stands for "Operating System". It is a software that is used to run programs on the computer. An operating system acts as a link between the user and the hardware components. Windows, macOS, iOS, Linux are examples of an operating system.

Here's how computer technical specialists use os:

Support OS X, bootcamp setup with Windows 7 in labs.
Managed and maintained desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.

7. Computer System

Here's how computer technical specialists use computer system:

Provided technical assistance to computer system users, including hardware, software, printing, installation, e-mail and operating systems.
Helped troubleshoot customer's home and office computer systems while assisting them with logging onto Citibank's online network.

8. Technical Expertise

Technical Expertise or skills refer to having the abilities and knowledge needed to perform specific tasks often relate to information technology, mechanical, mathematical, scientific, or related tasks. Examples include knowledge of designing programs, mechanical equipment or tools, programming languages, etc. However, technical expertise can be acquired either through on-the-job experience or structured learning.

Here's how computer technical specialists use technical expertise:

Provided customer support and technical expertise for HP Pavilions and printers.
Provided technical expertise and training to supervisors, operators and trade personnel to guarantee effective and efficient equipment performance and maintenance.

9. Computer Lab

A computer lab is a place where certain computer services are provided to a community, typically for academic learning and skills development. Computer labs are typically provided in educational institutes for the students to perform their computer-based course activities. Computer labs have several computers and smart devices for the users.

Here's how computer technical specialists use computer lab:

Planned, coordinated, delegated and executed student holiday decorating project using only computer lab equipment.
Experience with day-to-day operations of Computer Lab

10. Computer Software

Here's how computer technical specialists use computer software:

Provide technical service to customers with computer software related problems on personal computer and apple platforms.
Structured and maintained different types of computer software.

11. PCS

Here's how computer technical specialists use pcs:

Troubleshooted Macs, PCs, and mobile devices for students, professors, and the Boston College community.
Performed troubleshooting and repairs for PCs and printers.

12. Computer Equipment

Computer hardware refers to all the physical parts of a computer which include the central processing unit (CPU), mouse, keyboard, data storage, monitor, graphics card, sound card, motherboard, and speakers.

Here's how computer technical specialists use computer equipment:

Build, repair, and maintain all computer equipment and network.
Move computer equipment, setup workstation for staff and faculty.

13. Software Applications

A software application is any computer program developed and used by consumers, such as Microsoft's suite of products (Office, Excel, Word, PowerPoint, Outlook, etc.), Internet browsers such as Firefox, Safari, and Chrome, or browser add-ons that Defendant preinstalls or causes to be preinstalled onto a Covered Product. The software application is designed to help the user perform specific tasks - personal, educational, and business functions.

Here's how computer technical specialists use software applications:

Installed and optimized Windows operating systems and vendor software applications.
Trained users on software applications and provided internet support.

14. Windows XP

Here's how computer technical specialists use windows xp:

Manage and Support Windows XP, Windows 7, Citrix, desktop/laptop PC as well as Microsoft Office Programs.
Facilitate operation of a helpdesk, which involves being proficient in Windows XP, 2000, 98,95 and 7

15. Software Issues

Software issues are challenges related to the software installed in a computer that can be resolved by troubleshooting, bug fixes, and in extreme cases by a programmer. Software issues can cause the software to lag in the system, malfunction, or affect the entire function of the computer system in general.

Here's how computer technical specialists use software issues:

Managed and maintained these workstations as well as printers and scanners, resolving hardware and software issues.
Assisted clients with computer hardware and software issues.

What skills help Computer Technical Specialists find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on Computer Technical Specialist resumes?

Jennifer Richardson Ph.D.

Professor, Purdue University

Always the soft skills - they stand out I think first and foremost regardless of where you are coming from and where you are going to. Without the ability to communicate, collaborate, facilitate, and problem-solve it is tough to succeed in today's environment. Experience is also key no matter the position; without prior experience to demonstrate the skills you are indicating you have trained for it is hard for those doing the hiring to know if you have learned the skills or if you have learned and experienced (or applied) those skills. Students should seek out opportunities to apply their skills while still working through their program. I believe going forward with K-12 educators we will see that those that have training or professional development with teaching at a distance will go a long way. Before COVID-19 hit we were already planning a new offering for virtual instruction licensure, it is now garnering a lot of attention.

What soft skills should all Computer Technical Specialists possess?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main soft skills I would say are needed for Computer Science software engineering are patience, perseverance, creativity, respect, teamwork, and openness to learning and teaching. Programming involves a lot of trial and error, researching, and learning better techniques for solving a problem. Due to this, patience and perseverance to reach the final goal in mind are crucial. When it comes to the learning aspect, there are many languages, frameworks, and libraries, and working with them involves a steeper learning curve than others. On top of this, there are often more elegant ways to program a solution, and many new frameworks and libraries are released throughout the industry. This is where patience and perseverance is also a virtue. Lastly, programming and creating a product are often done in teams, where working together and learning from each other is important.

What hard/technical skills are most important for Computer Technical Specialists?

Anthony Baron

Teaching Assistant, Associate Software Engineer, American University

The main technical/ hard skills, I would say, are mainly the same as in part 1. Another hard skill that will come through with experience in programming is learning how to Google, more specifically knowing exactly what to search to solve an issue in the code.

What Computer Technical Specialist skills would you recommend for someone trying to advance their career?

Ranganathan Chandrasekaran

Professor and Director of Graduate Studies, University of Illinois

With remote-working and virtual collaborations becoming routine, more firms are increasing their investments in technology. In my opinion, irrespective of the location, many companies will seek to hire technology professionals.

What type of skills will young Computer Technical Specialists need?

Joshua Davis Ph.D.

Lecturer, Carleton College

Studying mathematics is good practice for rigorous thinking and problem solving, which are valued across the workforce. For science and engineering applications, it is often also helpful to have R, Python, Matlab, or another popular programming language. But technical abilities get the graduate-only so far. They need interpersonal communication skills so that they can understand the needs of stakeholders and cooperate with colleagues. For this reason, many faculty at my school emphasize writing, speaking, listening, and teamwork skills.

What technical skills for a Computer Technical Specialist stand out to employers?

Chirag Parikh Ph.D.

Computer Engineering Chair, Grand Valley State University

If you ask me, I consider valuable experience over good paycheck. Once you have gained that experience the paycheck will follow. As soon as you are out of college, the knowledge gained is very fresh and raring to go. If put into the right place can enhance your technical skills and you can do wonders.
As a Computer Engineering professor, I would say the job opportunities are tremendous for students out of college as they can venture into hardware field (technical support, hardware engineer, test engineer and much more) as well as software field (software engineer, software developer, software tester and much more). The possibilities are endless.
With COVID and employees working remotely there is still ample opportunity to enhance your technical and interpersonal skills as I believe remote working might stay for a while till things get back to normal.

Do you want to know more?

List of computer technical specialist skills to add to your resume

The most important skills for a computer technical specialist resume and required skills for a computer technical specialist to have include:

CAD
Mac
Network Printers
Technical Support
Desk Support
OS
Computer System
Technical Expertise
Computer Lab
Computer Software
PCS
Computer Equipment
Software Applications
Windows XP
Software Issues
Training Materials

Lan
Windows Server
DNS
Linux
Remote Desktop
Software Installation
SQL
Software Problems
PowerPoint
User Accounts
Technical Liaison
Unix
Help-Desk Support
Technical Assistance
HTML
TCP/IP

Customer Support
Network Issues
Software Upgrades
Troubleshooting Support
Word Processing
Electronic Devices
Novell
Microsoft Windows
VPN
Software Packages
Peripheral Equipment
Virus Removal
Computer Problems
Technical Issues
Wireless Network
System Administration

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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