Computer technician jobs in Albuquerque, NM - 171 jobs
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Computer Field Technician
Bc Tech Pro 4.2
Computer technician job in Albuquerque, NM
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 2d ago
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Tier III Help Desk Support (Jr. Sys Admin)
Respec 3.7
Computer technician job in Albuquerque, NM
Big challenges need bold thinkers.
If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned, which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.
At RESPEC, you'll work alongside clients to take on critical problems. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.
We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in.
We do not accept unsolicited resumes from third-party recruiters.
Job Description
As a Junior System Administrator (Tier II/Tier III), with our Federal partner you will provide advanced end-user and workstation/server support for complex issues that exceed Tier I scope. You will troubleshoot across Windows, mac OS, and Linux, support specialized lab applications, administer accounts and policies in Active Directory and related systems, and ensure timely ticket resolution and exceptional customer service. You will collaborate closely with security, networking, and engineering teams to uphold stringent security and operational requirements.
What You'll Do
Resolve complex incidents and requests escalated from Tier I, spanning OS, application, hardware, and network/connectivity issues.
Deliver technical support via in-person deskside, phone, chat, and email, meeting or exceeding SLAs.
Administer and manage user accounts, groups, GPOs, and security settings in Active Directory/Azure AD and related identity systems.
Support endpoint and workstation lifecycle: imaging, deployment, configuration, patching, and vulnerability remediation.
Install, configure, and troubleshoot computer and operational technology hardware, peripherals, and lab-specific devices; coordinate warranty/field service as needed, including BIOS configuration, basic operational issues (motherboard, devices)
Maintain and support custom and COTS applications, including license management and version upgrades in coordination with app owners.
Use enterprise ITSM (e.g., ServiceNow) to triage, document, escalate, and close tickets with complete, clear technical notes and user-facing summaries.
Contribute to continuous improvement: author and update SOPs, knowledge base articles, and standard work; suggest process and tooling enhancements.
Assist with virtualization and containerized environments (e.g., VMware; basic familiarity with Docker/Kubernetes helpful).
Partner with cybersecurity to implement and validate security baselines, apply patches, remediate vulnerabilities, and support incident response activities.
Participate in testing/pilots for new technologies and enterprise deployments; provide feedback and rollout assistance.
Support inventory and asset management, property accountability, and equipment tracking.
Provide occasional after-hours support for priority incidents, change windows, or security patching, as scheduled.
Qualifications
2-4 years of IT support experience, including Tier I help desk; demonstrated Tier II responsibilities and readiness to handle some Tier III tasks.
Working knowledge of Windows 10/11 and Windows Server basics; familiarity with mac OS and Linux/Unix administration.
Experience with:
Active Directory/Azure AD (user/group administration, basic GPO management)
Endpoint management tools (e.g., SCCM/MECM, Intune, JAMF, or similar)
ITSM ticketing systems (e.g., ServiceNow) and SLA-driven support
Network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting)
Strong troubleshooting and root-cause analysis across OS, hardware, apps, and connectivity.
Excellent customer service, written documentation, and verbal communication skills.
Ability to work onsite full time in a secure environment and follow strict procedures.
Must be a U.S. Citizen and able to obtain/maintain a DOE Q or L clearance.
Nice to Have:
Experience supporting users in national lab, federal, DoD/DOE, or other high-security settings.
Exposure to virtualization and containerization technologies (VMware; Docker/Kubernetes concepts).
Scripting/automation fundamentals (PowerShell, Bash, or Python) for routine admin tasks.
Additional Information
Work Schedule: Onsite
Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.
Featured benefits include:
· Flexible Work Schedules
· Paid Parental Leave
· 401(k) & ESOP (with company match up to 4%)
· Professional Development and Training
· Tuition Reimbursement
· Employee Assistance Program
· Medical/Dental/Vision Insurance Plans
All your information will be kept confidential according to EEO guidelines.
$43k-71k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Computer technician job in Albuquerque, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$62k-87k yearly est. 6d ago
AV/IT Technician
Ramada Albuquerque 3.7
Computer technician job in Albuquerque, NM
The AV/IT Technician is responsible for the setup, operation, maintenance, and troubleshooting of audio-visual (AV) and information technology (IT) systems. This role ensures that all technical aspects of presentations, events, and daily operations run smoothly and efficiently. The AV/IT Technician also supports staff and guests with technical issues, ensuring a seamless and positive experience.
Key Responsibilities:
Audio-Visual Responsibilities:
Set up, operate, and maintain AV equipment, including projectors, microphones, speakers, video conferencing systems, and lighting.
Assist with the installation and configuration of AV systems for meetings, conferences, and events.
Ensure proper operation and quality of sound, video, and lighting during events.
Perform routine maintenance and inspections of AV equipment, troubleshooting and resolving issues as needed.
Collaborate with event coordinators and clients to meet their technical requirements.
Information Technology Responsibilities:
Provide technical support for hardware, software, and network-related issues for staff and guests.
Install, configure, and maintain IT equipment such as computers, printers, and networking devices.
Monitor and maintain IT systems, ensuring secure and efficient operation.
Assist in the implementation of new technology solutions or upgrades.
Ensure compliance with data security protocols and IT policies.
Additional Duties:
Document technical procedures, configurations, and troubleshooting steps.
Maintain inventory of AV/IT equipment and manage repairs or replacements.
Train staff on the use of AV/IT systems and software as needed.
Stay updated on industry trends and advancements in AV and IT technologies.
Qualifications:
Proven experience in AV and/or IT support roles, preferably in the hospitality or events industry.
Strong knowledge of AV systems, video conferencing platforms, and IT infrastructure.
Familiarity with operating systems (Windows, mac OS), network configurations, and basic IT troubleshooting.
Excellent problem-solving skills and attention to detail.
Physical Requirements:
Ability to lift and move equipment weighing up to 50 lbs.
Comfortable with extended periods of standing, walking, and working in various event environments.
$43k-82k yearly est. Auto-Apply 60d+ ago
IT Help Desk Support Specialist I
Singleton Schreiber LLP
Computer technician job in Albuquerque, NM
Singleton Schreiber, LLP is seeking an IT Help Desk Support Specialist to provide technical, and systems support to our New Mexico offices and other locations. This role offers a unique opportunity for a motivated and versatile IT Help Desk Support Specialist to get hands-on with a variety of technologies while making a tangible impact on the organization's infrastructure. This will be a hybrid position, based in our Albuquerque, New Mexico office.
SALARY AND BENEFITS:
$25.00- $28.00 per hour.
Actual compensation may vary based on factors such as location, skills, experience, and qualifications.
Job duties will include:
Provide in person virtual support for desktop/laptop issues, including hardware, software, and peripheral troubleshooting.
Respond to and resolve helpdesk tickets in a timely and professional manner.
Set up and deploy computers, monitors, keyboards, and other hardware for new hires and office locations.
Install, configure, and troubleshoot Windows, Microsoft Office Suite, Zoom, Adobe, SharePoint, RingCentral and legal-specific applications (e.g., Filevine, NetDocuments, Relativity, SmartAdvocate, Everlaw, CaseAnywhere, etc.).
Assist with user account creation, password resets, and access rights using Active Directory, Microsoft 365, and other systems.
Maintain IT asset inventory and documentation of procedures.
Maintain software, hardware, and networks across all office locations.
Ensuring the security and efficiency of IT infrastructure through monitoring and maintenance of firewalls and network configurations.
Acting as a self-starter and independent worker who can drive projects forward.
Creating, documenting, and implementing strategies for improving IT processes and systems.
Travel to various office locations to support on-site infrastructure needs and desktop support.
QUALIFICATION AND REQUIREMENTS:
2+ years of desktop support experience in a professional services or law firm environment.
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field preferred.
Hands-on experience managing and troubleshooting tools such as Zoom, RingCentral, Adobe, OneDrive, Office 365, SharePoint, and Exchange Online.
Strong problem-solving skills and the ability to work autonomously while managing multiple responsibilities.
Excellent communication skills, with an ability to collaborate effectively with team members and end-users.
Ability to travel to other office locations to provide on-site support.
Project management skills, including vendor coordination and team leadership.
$25-28 hourly 2d ago
Tier III Help Desk Support (Jr. Sys Admin)
Respec Acquires Haight & Associates, Inc.
Computer technician job in Albuquerque, NM
Big challenges need bold thinkers. If you're someone who sees problems as opportunities, you'll thrive here. RESPEC is 100% employee-owned , which means we take ownership of every challenge. Here, your ideas drive real solutions. Since 1969, we've tackled complex challenges in energy transition, infrastructure resilience, digital transformation, and sustainability.
At RESPEC, you'll work alongside clients to take on critical problems
. Depending on your expertise, you might design infrastructure in remote locations, develop renewable energy solutions for global projects, or apply data-driven technology to improve mining and water systems.
We bring deep technical knowledge, real-world experience, and a commitment to work that matters. If you're looking for a place where your contributions have real impact, you'll fit right in.
We do not accept unsolicited resumes from third-party recruiters.
Job Description
As a Junior System Administrator (Tier II/Tier III), with our Federal partner you will provide advanced end-user and workstation/server support for complex issues that exceed Tier I scope. You will troubleshoot across Windows, mac OS, and Linux, support specialized lab applications, administer accounts and policies in Active Directory and related systems, and ensure timely ticket resolution and exceptional customer service. You will collaborate closely with security, networking, and engineering teams to uphold stringent security and operational requirements.
What You'll Do
Resolve complex incidents and requests escalated from Tier I, spanning OS, application, hardware, and network/connectivity issues.
Deliver technical support via in-person deskside, phone, chat, and email, meeting or exceeding SLAs.
Administer and manage user accounts, groups, GPOs, and security settings in Active Directory/Azure AD and related identity systems.
Support endpoint and workstation lifecycle: imaging, deployment, configuration, patching, and vulnerability remediation.
Install, configure, and troubleshoot computer and operational technology hardware, peripherals, and lab-specific devices; coordinate warranty/field service as needed, including BIOS configuration, basic operational issues (motherboard, devices)
Maintain and support custom and COTS applications, including license management and version upgrades in coordination with app owners.
Use enterprise ITSM (e.g., ServiceNow) to triage, document, escalate, and close tickets with complete, clear technical notes and user-facing summaries.
Contribute to continuous improvement: author and update SOPs, knowledge base articles, and standard work; suggest process and tooling enhancements.
Assist with virtualization and containerized environments (e.g., VMware; basic familiarity with Docker/Kubernetes helpful).
Partner with cybersecurity to implement and validate security baselines, apply patches, remediate vulnerabilities, and support incident response activities.
Participate in testing/pilots for new technologies and enterprise deployments; provide feedback and rollout assistance.
Support inventory and asset management, property accountability, and equipment tracking.
Provide occasional after-hours support for priority incidents, change windows, or security patching, as scheduled.
Qualifications
2-4 years of IT support experience, including Tier I help desk; demonstrated Tier II responsibilities and readiness to handle some Tier III tasks.
Working knowledge of Windows 10/11 and Windows Server basics; familiarity with mac OS and Linux/Unix administration.
Experience with:
Active Directory/Azure AD (user/group administration, basic GPO management)
Endpoint management tools (e.g., SCCM/MECM, Intune, JAMF, or similar)
ITSM ticketing systems (e.g., ServiceNow) and SLA-driven support
Network fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi troubleshooting)
Strong troubleshooting and root-cause analysis across OS, hardware, apps, and connectivity.
Excellent customer service, written documentation, and verbal communication skills.
Ability to work onsite full time in a secure environment and follow strict procedures.
Must be a U.S. Citizen and able to obtain/maintain a DOE Q or L clearance.
Nice to Have:
Experience supporting users in national lab, federal, DoD/DOE, or other high-security settings.
Exposure to virtualization and containerization technologies (VMware; Docker/Kubernetes concepts).
Scripting/automation fundamentals (PowerShell, Bash, or Python) for routine admin tasks.
Additional Information
Work Schedule: Onsite
Compensation: Salary depends on experience and expertise. Compensation includes a comprehensive fringe-benefits package. RESPEC is a 100% employee-owned company and employees are eligible for participation in the Employee Stock Ownership Plan (ESOP) after a qualifying period.
Featured benefits include:
· Flexible Work Schedules
· Paid Parental Leave
· 401(k) & ESOP (with company match up to 4%)
· Professional Development and Training
· Tuition Reimbursement
· Employee Assistance Program
· Medical/Dental/Vision Insurance Plans
All your information will be kept confidential according to EEO guidelines.
$33k-55k yearly est. 2d ago
Intern, R&D Undergraduate Summer - Computer Science Research Institute (CSRI), Onsite
Sandia National Laboratories 4.6
Computer technician job in Albuquerque, NM
What Your Job Will Be Like: We are seeking summer R&D undergraduate interns. The Computer Science Research Institute (CSRI) seeks several students to participate in collaborative research across a wide range of areas in computer science, applied mathematics, discrete mathematics, mathematical modeling, computational science and engineering, and high-performance computing.
On any given day you may be called upon to:
+ Research in areas include quantum computing, artificial intelligence, machine learning, advanced computer architectures, systems software, parallel algorithms, programming languages and paradigms, data sciences, materials, combinatorial mathematics, discrete event simulation, scalable solvers, continuous and discrete optimization, uncertainty quantification, statistics, multi-scale methods and mathematics, multi-physics modeling, visualization, meshing, advanced modeling and simulation, human decision modeling, and brain inspired computing.
+ Apply computational methods to scientific and engineering applications including shock physics, molecular dynamics, magnetohydrodynamics, computational fluid dynamics, electrical systems, and climate security.
+ Gain research experience in a highly collaborative research environment.
+ Exposure to a wide range of computational research
This opportunity is for Sandia's Albuquerque, NM laboratory.
Salary Range:
At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here (********************************************************************************* .
Qualifications We Require:
You bring the confidence and skills to be eligible for the job by meeting these minimum requirements:
+ Currently attending and enrolled full time in the spring term immediately preceding the internship (or scheduled to graduate in the spring) in an accredited undergraduate program
+ Pursuing a science, engineering, or math major
+ Minimum cumulative GPA of 3.0/4.0
+ Ability to work up to 40 hours per week during the summer
+ U.S. citizens, legal permanent residents, asylees or refugees in the U.S.
Note: If you have not earned a HS diploma or equivalent, please apply to a high school intern position.
Qualifications We Desire:
+ Majoring in chemistry, computer science, engineering, mathematics, neuroscience, physics, statistics, or a related field
+ Communication skills appropriate for participating in multi-disciplinary research teams
+ Software development and programming experience (C++, C, Fortran, Matlab, Java, Python)
+ Knowledge or the interest to learn parallel programming such as MPI, OpenMP, and/or threads
+ Experience with mathematical modeling techniques (e.g., linear and integer programming, statistical modeling, system dynamics modeling)
Posting Duration:
This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
About Our Team:
The Computer Science Research Institute (CSRI) at Sandia creates technology and solutions for many of our nation's most demanding national security challenges. The Institutes' portfolio spans the spectrum from fundamental research to state-of-the-art applications. Our work includes computer system architecture (both hardware and software); enabling technology for modeling physical and engineering systems; and support research in discrete mathematics, data analytics, and decision support.
The CSRI enterprise is closely tied to the laboratories' broader set of missions and strategies. Application areas include nuclear weapons, climate security, alternative energy technologies, and improvements to the power grid. We also serve as stewards of important capabilities for the nation in high-strain-rate physics, scientific visualization, mesh generation, and computational materials. We maintain world-class research programs in computational and discrete mathematics, computer science, scalable algorithms, and large-scale high performance computer systems.
The CSRI is an exciting and highly multidisciplinary research environment. CSRI interns have access to Sandia's state-of-the-art parallel-computing environment including numerous large-scale clusters, visualization servers, and other specialized computing systems.
About Sandia:
Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
+ Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
+ Extraordinary co-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
+ Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: *********************
*These benefits vary by job classification.
Security Clearance:
This position does not currently require a Department of Energy (DOE) security clearance.
Sandia will conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Furthermore, employees in New Mexico need to pass a U.S. Air Force background screen for access to Kirtland Air Force Base. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause access to be denied or terminated, resulting in the inability to perform the duties assigned and subsequent termination of employment. Under federal law, citizens and agents of the People's Republic of China, the Islamic Republic of Iran, the Democratic People's Republic of North Korea, and the Russian Federation are generally prohibited from accessing Sandia National Laboratories. Accordingly, such individuals will not be considered for employment unless they are also a citizen of the United States.
If hired without a clearance and it subsequently becomes necessary to obtain and maintain one for the position, or you bid on positions that require a clearance, a pre-processing background review may be conducted prior to a required federal background investigation. Applicants for a DOE security clearance need to be U.S. citizens. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Members of the workforce (MOWs) hired at Sandia who require uncleared access for greater than 179 days during their employment, are required to go through the Uncleared Personal Identity Verification (UPIV) process. Access includes physical and/or cyber (logical) access, as well as remote access to any NNSA information technology (IT) systems. UPIV requirements are not applicable to individuals who require a DOE personnel security clearance for the performance of their SNL employment or to foreign nationals. The UPIV process will include the completion of a USAccess Enrollment, SF-85 (Questionnaire for Non-Sensitive Positions) and OF-306 (Declaration of for Federal Employment). An unfavorable UPIV determination will result in immediate retrieval of the SNL issued badge, removal of cyber (logical) access and/or removal from SNL subcontract. All MOWs may appeal the unfavorable UPIV determination to DOE/NNSA immediately. If the appeal is unsuccessful, the MOW may try to go through the UPIV process one year after the decision date.
EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs:
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
Job ID: 696435
Job Family: 91
Regular/Temporary Position: T
Full/Part-Time Status: P
$39k-52k yearly est. 42d ago
IT HELP DESK TECHNICIAN
Santa Ana Star Casino Hotel 3.9
Computer technician job in Bernalillo, NM
Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices.
Job Description
Core Values & Expectations:
Treat all other co-workers with dignity and respect regardless of position.
Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
Always be honest. Admit mistakes, learn from mistakes, and move forward.
Demonstrate an ability to accept constructive criticism and guidance from supervisors.
Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Responsibilities:
Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices.
Assists Systems Administrators in administration and support of enterprise applications.
Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components.
Provides technical training for end users regarding computer and application use and procedures.
Prepares and maintains technical records and documentation in conformance to department standards.
Performs other duties as assigned.
Other duties as assigned.
Minimum Requirements:
Preference is given to qualified Santa Ana Tribal Members.
Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required.
Two (2) years of helpdesk or experience in an enterprise environment is preferred.
Prior experience in a casino IT environment preferred.
A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program.
All employees must proficiently use smartphones for company applications, email, and text.
Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Maintains a strict level of confidentiality regarding company information.
Strong organizational skills.
Proven ability to provide outstanding customer service.
Must have excellent problem-solving abilities.
Must be a detail-oriented, organized individual with the ability to multitask.
Must be able to work in a fast-paced environment.
Must be able to deal with stressful situations in a professional manner.
Must be a Team Player.
Display strong verbal and written communication skills.
Proven ability to handle conflict situations.
Essential Physical Functions:
The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear.
Lifting and transporting moderately heavy objects, such as computers and peripherals.
Sitting or standing for extended periods of time.
Must be able to work various hours including weekends and holidays.
Must present self in a well-groomed, professional appearance.
The employee must be able to lift to 25 pounds.
Must be able to work at a fast pace.
Must be able to handle stress effectively.
Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
Physical ability to safely perform the essential job functions of the position.
Equipment Used
Smartphones, computers, timeclocks, and all other equipment assigned to the position.
A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Work Environment:
The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.
$31k-38k yearly est. 2d ago
IT Support Specialist
Dci Donor Services 3.6
Computer technician job in Albuquerque, NM
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions.
Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution.
Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS.
Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level.
Provides individual and group instruction or training, as needed.
Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation.
Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues.
Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement.
Performs other duties as assigned.
The ideal candidate will have:
Information Technology related associates degree or equivalent work experience.
3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment.
3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office).
Prior experience in the following areas preferred:
Installing, configuring, and troubleshooting Windows operating systems
Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory)
2012-2019 Windows Server
Technical service experience
IP Networking Knowledge (VLANS, subnets, routing)
Administering enterprise level Anti-Virus systems
Administering Windows updates
Build and deploy images for computer deployment
Active Directory (security, group policy, federation)
Relevant IT related certifications are preferred
Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$27k-40k yearly est. Auto-Apply 60d+ ago
Drop Bury Technician (Fiber Service Lines) 1099 Contractor
Oso Communications Inc. 3.2
Computer technician job in Albuquerque, NM
Benefits:
Training & development
We are seeking motivated 1099 independent contractors to join our team installing and burying fiber service lines from the terminal to residential homes. Job Description
You will be responsible for completing fiber drop installations from start to finish, ensuring each job is completed safely, efficiently, and to depth requirements. Work includes hand trenching, light boring, and proper restoration of property.
Locations: Albuquerque Santa Fe Las Cruces, NM & surrounding areas
Requirements
Must have a reliable truck or work vehicle
All necessary tools and equipment to complete drop bury work (812 inch depth) preferred, but we can provide tools if necessary.
Basic tools include: shovels, rakes, drills, flex bits, and boring tools
Must be self-motivated, reliable, and safety-focused
Ability to work independently and meet quality standards
Training provided for qualified applicants
Compensation
Pay: Per drop
Average Earnings: $1,200$1,600 per week
Paid weekly (1099 contractor)
Why Join Us
Paid training and ongoing support
Consistent workload in multiple New Mexico markets
Opportunity to grow with an expanding fiber contractor
$1.6k weekly 30d ago
Information Technology - IT Tech (Santa Fe based)
Heritage Companies 4.4
Computer technician job in Albuquerque, NM
Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE
We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits.
Located in Santa Fe, NM.
Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security.
Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction)
Mission Duties and Functions:
World-Class Support
Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality.
Address hardware, software, and network problems to minimize downtime across departments.
Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively.
Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket.
User Management & IT Governance
Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies.
Implement security measures to protect data and ensure system integrity.
End-User Technical Support
Provide customer service and technical support for mobile, desktop, and laptop devices.
Educate users on best practices, improving proficiency and reducing recurring issues.
Technical Maintenance & Repair
Install and maintain Windows, Google Chromebooks, and ChromeOS devices.
Ensure hardware and software performance through regular updates and troubleshooting.
Address POS, PMS, and guest room tech issues, escalating when necessary.
Project Management
Lead IT projects, including system upgrades and technology implementations.
Collaborate with vendors to integrate new software, services, and technology enhancements.
Cybersecurity Management
Oversee agent-based detection software to monitor threats.
Respond to security alerts with the SOC and resolve vulnerabilities.
Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing.
Multitasking & Documentation
Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs.
Update IT documentation and ticketing systems across properties.
Collaboration
Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards.
Benefits
Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance!
401k Matching!
Free employee parking!
Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
Growth & Development Opportunities amongst the entire company!
Requirements
Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided.
Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods.
Time: 60% at HQ 35% properties within city 5% travel across statewide properties
Strong Communication Skills: Excellent verbal and written communication focused on customer support.
Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace.
Experience: 2-3 years of IT operations experience.
Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues.
SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth
Heritage Companies is an Equal Opportunity Employer
Salary Description $18-20/hour DOE + benefits
$18-20 hourly 60d+ ago
IT Technician I
Goodwill Industries of New Mexico 4.0
Computer technician job in Albuquerque, NM
Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community.
Benefits offered: Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more.
Base Pay starting at $18.50/hr, depending on experience.
Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation.
Essential Duties and Responsibilities:
* Adherence to the attendance and punctuality policies of Goodwill.
* Exhibit excellent customer service skills as related to your position.
* Monitor and respond quickly to incoming requests relate to IT issues.
* Respond to requests for technical assistance over the phone, email or via a ticketing system.
* Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
* Maintain user PCs, including upgrades and configuration as needed.
* Resolve basic problems while referring more complex problems to intermediate and/or senior level.
* Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved.
* Ensure HIPAA compliance.
* Maintain confidentially of all privileged information.
* Perform other incidental and related duties as required and assigned.
Requirements
* Knowledge of Windows 11 Support experience.
* Knowledge of Computer imaging software.
* Experience working in an IT helpdesk environment.
* Knowledge of and compliance with all safety policies and procedures.
* Knowledge of a variety of software, technologies, and applications.
* Skill in system troubleshooting and problem-solving.
* Ability to exhibit excellent customer service skills.
* Ability to read, write and understand English.
* Ability to carry out instructions in verbal and written format.
* Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
* Ability to work independently and demonstrate time management skills.
* Ability to handle multiple tasks and meet deadlines.
* Ability to travel when needed across several locations within New Mexico.
* Must possess and maintain a valid New Mexico Driver's License
Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required.
Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.
* High school diploma or equivalent.
* One year related work experience in help desk environment preferred.
* One year Windows environment preferred.
Salary Description
$18.50/hr
$18.5 hourly 27d ago
Computer Field Technician
BC Tech Pro 4.2
Computer technician job in Albuquerque, NM
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$30k-41k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Computer technician job in Albuquerque, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$62k-87k yearly est. 7d ago
Intern, R&D Graduate Summer - Computer Science Research Institute (CSRI), Onsite
Sandia National Laboratories 4.6
Computer technician job in Albuquerque, NM
What Your Job Will Be Like: We are seeking summer R&D graduate interns. The Computer Science Research Institute (CSRI) seeks several students to participate in collaborative research across a wide range of areas in computer science, applied mathematics, discrete mathematics, mathematical modeling, computational science and engineering, and high-performance computing.
+ Possible research areas include quantum computing, artificial intelligence, machine learning, advanced computer architectures, systems software, parallel algorithms, programming languages and paradigms, data sciences, materials, combinatorial mathematics, discrete event simulation, scalable solvers, continuous and discrete optimization, uncertainty quantification, statistics, multi-scale methods and mathematics, multi physics modeling, visualization, meshing, advanced modeling and simulation, human decision modeling, and brain inspired computing.
+ Apply computational methods to scientific and engineering applications including shock physics, molecular dynamics, magnetohydrodynamics, computational fluid dynamics, electrical systems, and climate security.
+ These student internships are for motivated and enthusiastic individuals with excellent communication skills and who have the desire to gain research experience in a highly collaborative research environment.
+ Successful applicants will be exposed to a wide range of computational research at Sandia and will have a strong project-based research experience working directly with Sandia staff scientists.
This opportunity is for Sandia's Albuquerque, NM laboratory.
Salary Range:
At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here (********************************************************************************* .
Qualifications We Require:
You bring the confidence and skills to be eligible for the job by meeting these minimum requirements:
+ Earned bachelor's degree
+ Currently attending and enrolled full time in the spring term immediately preceding the internship (or scheduled to graduate in the spring) in an accredited science, engineering, or math graduate program
+ Minimum cumulative GPA of 3.0/4.0
+ Ability to work up to 40 hours per week during the summer
+ U.S. citizens, legal permanent residents, asylees or refugees in the U.S.
Note: If you have not yet started your graduate program, please apply to an undergraduate intern position.
Qualifications We Desire:
+ Majoring in chemistry, computer science, engineering, mathematics, neuroscience, physics, statistics, or a related field
+ Communication skills appropriate for participating in multi-disciplinary research teams
+ Software development and programming experience (C++, C, Fortran, Matlab, Java, Python)
+ Knowledge or the interest to learn parallel programming such as MPI, OpenMP, and/or threads
+ Experience with mathematical modeling techniques (e.g., linear and integer programming, statistical modeling, system dynamics modeling)
Posting Duration:
This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
About Our Team:
The Computer Science Research Institute (CSRI) at Sandia creates technology and solutions for many of our nation's most demanding national security challenges. The Institutes' portfolio spans the spectrum from fundamental research to state-of-the-art applications. Our work includes computer system architecture (both hardware and software); enabling technology for modeling physical and engineering systems; and support research in discrete mathematics, data analytics, and decision support.
The CSRI enterprise is closely tied to the laboratories' broader set of missions and strategies. Application areas include nuclear weapons, climate security, alternative energy technologies, and improvements to the power grid. We also serve as stewards of important capabilities for the nation in high-strain-rate physics, scientific visualization, mesh generation, and computational materials. We maintain world-class research programs in computational and discrete mathematics, computer science, scalable algorithms, and large-scale high performance computer systems.
The CSRI is an exciting and highly multidisciplinary research environment. CSRI interns have access to Sandia's state-of-the-art parallel-computing environment including numerous large-scale clusters, visualization servers, and other specialized computing systems.
About Sandia:
Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
+ Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
+ Extraordinary co-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
+ Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: *********************
*These benefits vary by job classification.
Security Clearance:
This position does not currently require a Department of Energy (DOE) security clearance.
Sandia will conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Furthermore, employees in New Mexico need to pass a U.S. Air Force background screen for access to Kirtland Air Force Base. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause access to be denied or terminated, resulting in the inability to perform the duties assigned and subsequent termination of employment. Under federal law, citizens and agents of the People's Republic of China, the Islamic Republic of Iran, the Democratic People's Republic of North Korea, and the Russian Federation are generally prohibited from accessing Sandia National Laboratories. Accordingly, such individuals will not be considered for employment unless they are also a citizen of the United States.
If hired without a clearance and it subsequently becomes necessary to obtain and maintain one for the position, or you bid on positions that require a clearance, a pre-processing background review may be conducted prior to a required federal background investigation. Applicants for a DOE security clearance need to be U.S. citizens. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Members of the workforce (MOWs) hired at Sandia who require uncleared access for greater than 179 days during their employment, are required to go through the Uncleared Personal Identity Verification (UPIV) process. Access includes physical and/or cyber (logical) access, as well as remote access to any NNSA information technology (IT) systems. UPIV requirements are not applicable to individuals who require a DOE personnel security clearance for the performance of their SNL employment or to foreign nationals. The UPIV process will include the completion of a USAccess Enrollment, SF-85 (Questionnaire for Non-Sensitive Positions) and OF-306 (Declaration of for Federal Employment). An unfavorable UPIV determination will result in immediate retrieval of the SNL issued badge, removal of cyber (logical) access and/or removal from SNL subcontract. All MOWs may appeal the unfavorable UPIV determination to DOE/NNSA immediately. If the appeal is unsuccessful, the MOW may try to go through the UPIV process one year after the decision date.
EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs:
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
Job ID: 696437
Job Family: 91
Regular/Temporary Position: T
Full/Part-Time Status: P
$39k-52k yearly est. 42d ago
IT Support Specialist
DCI Donor Services 3.6
Computer technician job in Albuquerque, NM
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! We are currently seeking an IT Support Specialist. The IT Support Specialist is responsible for ongoing operation, support, and improvement of laptops, applications, servers, networks, and technical systems of DCIDS. Serves as a first point of contact for users needing assistance with software and hardware. This is an onsite position in Albuquerque, NM.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
Fields, prioritizes, and troubleshoots multiple Help Desk requests. Creates, closes out tickets, and documents solutions.
Identifies and escalates trends in requests to IT Infrastructure Administrators or IT Support Supervisor and collaborates to ensure root cause resolution.
Assists in the administration, licensing, and inventory of laptops, applications, servers, networks, and technical systems of DCIDS.
Acts as a resource and engages DCIDS staff in developing and implementing application and technological process changes at a staff level.
Provides individual and group instruction or training, as needed.
Maintains a working knowledge of industry standards to recommend and update information systems policies, procedures, diagrams, and documentation.
Provides excellent customer service to all staff and works without direct supervision to handle internal customer issues.
Regularly review and refine troubleshooting practices by analyzing common issues, providing helpful insights to end users, and staying informed on technology trends to drive efficient and effective solutions, fostering a culture of continuous improvement.
Performs other duties as assigned.
The ideal candidate will have:
Information Technology related associates degree or equivalent work experience.
3+ years hands on IT experience supporting servers, desktops, laptops, and systems in a business environment.
3+ years of experience installing, configuring, and troubleshooting PC and server operating systems (MS Windows, Office).
Prior experience in the following areas preferred:
Installing, configuring, and troubleshooting Windows operating systems
Office 365 Administration (Exchange, SharePoint, Teams, Azure Active Directory)
2012-2019 Windows Server
Technical service experience
IP Networking Knowledge (VLANS, subnets, routing)
Administering enterprise level Anti-Virus systems
Administering Windows updates
Build and deploy images for computer deployment
Active Directory (security, group policy, federation)
Relevant IT related certifications are preferred
Advanced knowledge of Microsoft operating systems, office applications, and Active Directory. General knowledge of network, server, and visualization administration.
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
Monthly phone stipend
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$27k-40k yearly est. 13d ago
IT HELP DESK TECHNICIAN
Santa Ana Star Casino 3.9
Computer technician job in Santa Ana Pueblo, NM
Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations:
* Treat all other co-workers with dignity and respect regardless of position.
* Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below.
* Always be honest. Admit mistakes, learn from mistakes, and move forward.
* Demonstrate an ability to accept constructive criticism and guidance from supervisors.
* Be professional by showing politeness and courtesy to co-workers and guests under all circumstances.
* When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor.
Responsibilities:
* Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices.
* Assists Systems Administrators in administration and support of enterprise applications.
* Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components.
* Provides technical training for end users regarding computer and application use and procedures.
* Prepares and maintains technical records and documentation in conformance to department standards.
* Performs other duties as assigned.
* Other duties as assigned.
Minimum Requirements:
* Preference is given to qualified Santa Ana Tribal Members.
* Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required.
* Two (2) years of helpdesk or experience in an enterprise environment is preferred.
* Prior experience in a casino IT environment preferred.
* A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program.
* All employees must proficiently use smartphones for company applications, email, and text.
* Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license.
Essential Mental Functions:
The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* Maintains a strict level of confidentiality regarding company information.
* Strong organizational skills.
* Proven ability to provide outstanding customer service.
* Must have excellent problem-solving abilities.
* Must be a detail-oriented, organized individual with the ability to multitask.
* Must be able to work in a fast-paced environment.
* Must be able to deal with stressful situations in a professional manner.
* Must be a Team Player.
* Display strong verbal and written communication skills.
* Proven ability to handle conflict situations.
Essential Physical Functions:
The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
* While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear.
* Lifting and transporting moderately heavy objects, such as computers and peripherals.
* Sitting or standing for extended periods of time.
* Must be able to work various hours including weekends and holidays.
* Must present self in a well-groomed, professional appearance.
* The employee must be able to lift to 25 pounds.
* Must be able to work at a fast pace.
* Must be able to handle stress effectively.
* Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents.
* Physical ability to safely perform the essential job functions of the position.
Equipment Used
* Smartphones, computers, timeclocks, and all other equipment assigned to the position.
* A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program.
* All employees are required to proficiently use a smartphone for company applications, email, and text.
Work Environment:
The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.
$31k-38k yearly est. 2d ago
Information Technology - IT Tech (Albuquerque based)
Heritage Companies 4.4
Computer technician job in Albuquerque, NM
Full-time Description WORK, PLAY & ENJOY LIFE WITH HERITAGE
We offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full-time Hourly Position range starting at $18-$20 an hour DOE + benefits.
Located in Albuquerque, NM.
Position Purpose: The IT Tech ensures smooth operation of technology systems across Heritage properties, supporting hardware, software, and networks, providing technical support, managing user access, and ensuring data security.
Reports To: IT Manager and Supervisors (Daily), CIO (Ultimate Direction)
Mission Duties and Functions:
World-Class Support
Deliver exceptional support to internal users, quickly resolving technical issues to ensure full operational functionality.
Address hardware, software, and network problems to minimize downtime across departments.
Maximize the use of Freshservice ITSM for tracking and managing tickets, problems, changes, and assets effectively.
Ensure the highest quality of support by focusing on key KPIs such as Time to First Meaningful Response, Customer Satisfaction, Most Helpful Team Member, and solving the root cause of problems, not just the ticket.
User Management & IT Governance
Manage user onboarding, offboarding, and access controls using Google Workspace, ensuring operational efficiency and adherence to IT governance policies.
Implement security measures to protect data and ensure system integrity.
End-User Technical Support
Provide customer service and technical support for mobile, desktop, and laptop devices.
Educate users on best practices, improving proficiency and reducing recurring issues.
Technical Maintenance & Repair
Install and maintain Windows, Google Chromebooks, and ChromeOS devices.
Ensure hardware and software performance through regular updates and troubleshooting.
Address POS, PMS, and guest room tech issues, escalating when necessary.
Project Management
Lead IT projects, including system upgrades and technology implementations.
Collaborate with vendors to integrate new software, services, and technology enhancements.
Cybersecurity Management
Oversee agent-based detection software to monitor threats.
Respond to security alerts with the SOC and resolve vulnerabilities.
Implement cybersecurity best practices, conduct security audits, and train users on data protection and safe browsing.
Multitasking & Documentation
Manage IT support channels (calls, emails, alerts) while maintaining accurate documentation for troubleshooting and repairs.
Update IT documentation and ticketing systems across properties.
Collaboration
Work as part of a collaborative IT team, supporting employees on-site and remotely to maintain high service standards.
Benefits
Full-time employees receive: Medical, Dental, Vision, Life, Short-Term Disability, Accident, Critical Illness & Pet Insurance!
401k Matching!
Free employee parking!
Generous discounts on hotel room rates, spa, and food at all of our restaurants in the portfolio across the wonderful state of New Mexico!
Growth & Development Opportunities amongst the entire company!
Requirements
Flexibility: Ability to work flexible hours, including weekends, holidays, and late nights and some overnight stays on property. When overnight stays are required, rooms and food are provided. Must be willing to travel and use personal vehicle for transporting equipment and service IT needs. Fuel compensation will be provided.
Physical Requirements: Able to lift/carry up to 50 pounds and work on your feet or sit for extended periods.
Time: 60% at HQ 35% properties within city 5% travel across statewide properties
Strong Communication Skills: Excellent verbal and written communication focused on customer support.
Technical Expertise: Proficiency in managing Windows, Google Chromebook/ChromeOS, and Google Workspace.
Experience: 2-3 years of IT operations experience.
Problem-Solving Skills: Ability to diagnose and troubleshoot complex hardware and software issues.
SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future Growth
Heritage Companies is an Equal Opportunity Employer
Salary Description $18-20/hour DOE + benefits
$18-20 hourly 60d+ ago
IT Technician I
Goodwill Industries of New Mexico 4.0
Computer technician job in Albuquerque, NM
Full-time Description
Goodwill Industries of New Mexico is looking for an IT Technician I. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding environment. The ideal candidate will be a professional, energetic problem-solver with experience in Windows Desktop and office 365. Success isn't about working hard; it's about working smart and with a 38-hour work week you'll be able to fuel your passion for IT while genuinely helping our community.
Benefits offered
:
Paid Time Off, Paid Holidays, Dental, Vision & Medical Coverage, 403b Retirement Plan, work-life balance and more.
Base Pay starting at $18.50/hr, depending on experience.
Position Summary: Serves as the first line of response to requests for various hardware, software, peripheral, and networking technical assistance. This position will troubleshoot and solve routine issues, build and manage workstations and equipment and maintain documentation.
Essential Duties and Responsibilities:
Adherence to the attendance and punctuality policies of Goodwill.
Exhibit excellent customer service skills as related to your position.
Monitor and respond quickly to incoming requests relate to IT issues.
Respond to requests for technical assistance over the phone, email or via a ticketing system.
Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
Maintain user PCs, including upgrades and configuration as needed.
Resolve basic problems while referring more complex problems to intermediate and/or senior level.
Troubleshoot to resolve system related problems, coordinate with vendors and the IT Manager regarding user support and problem resolution. Keep documentation of all issues, pending and resolved.
Ensure HIPAA compliance.
Maintain confidentially of all privileged information.
Perform other incidental and related duties as required and assigned.
Requirements
Knowledge of Windows 11 Support experience.
Knowledge of Computer imaging software.
Experience working in an IT helpdesk environment.
Knowledge of and compliance with all safety policies and procedures.
Knowledge of a variety of software, technologies, and applications.
Skill in system troubleshooting and problem-solving.
Ability to exhibit excellent customer service skills.
Ability to read, write and understand English.
Ability to carry out instructions in verbal and written format.
Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds and people with disabilities.
Ability to work independently and demonstrate time management skills.
Ability to handle multiple tasks and meet deadlines.
Ability to travel when needed across several locations within New Mexico.
Must possess and maintain a valid New Mexico Driver's License
Physical Demands and Work Environment: While performing the duties of the job, the employee is regularly required to use hands, fingers, handle, or feel; reach with hands and arms; see, talk and hear. The employee is frequently required to sit, walk, and stand. The employee is occasionally required to stoop, kneel, crouch, crawl and lift/move up to 25lbs and may occasionally be exposed to outside weather conditions. Specific vision requirements include close vision, distance vision, color vision, and depth perception. Travel as required.
Minimum Qualifications: The requirements listed below are representative of the knowledge, skills, and or abilities required for the position. Individuals must be able to pass a criminal background check and drug test. Individuals must have a valid New Mexico driver's license, liability insurance, insurability under the agency insurance carrier, dependable vehicle and a clean driving record.
High school diploma or equivalent.
One year related work experience in help desk environment preferred.
One year Windows environment preferred.
Salary Description $18.50/hr
What Your Job Will Be Like: We are seeking a Summer R&D Undergraduate Intern to join our dynamic computational materials science team. Are you ready to apply your skills in materials modeling to the nation's challenges? Apply for our summer 2026 internship.
On any given day, you may be called on to:
+ Simulate atomistic, molecular, or grain-scale phenomena to understand and predict material behavior during manufacturing, performance, or aging.
+ Apply machine learning and artificial intelligence to advance simulation methods, enable high-throughput workflows, or discover data-driven process-property-performance relationships.
+ Visualize and interpret data using appropriate software tools and analysis methods.
+ Collaborate with your technical mentor and research team to plan and execute your project.
+ Contribute to publications, presentations, and technical reports to communicate your results.
+ Grow your research skills in a high-performing research team.
Students will be expected to demonstrate increasing levels of independence and responsibility and show a commitment to operate in and contribute to a safe operating environment.
Due to the nature of the work, the selected applicant must be able to work onsite.
Salary Range:
At Sandia, we value the important work done by our interns and its contribution to National Security. Because of this, our interns earn competitive pay rates. Our pay structure is based on earned credit hours, classification, and degree level. Your pay rate will be determined during the hire process and included in your offer package. You can view the Intern Pay Rate chart here (********************************************************************************* .
Qualifications We Require:
You bring the confidence and skills to be eligible for the job by meeting these minimum requirements:
+ Currently attending and enrolled full time in the spring term immediately preceding the internship (or scheduled to graduate in the spring) in an accredited undergraduate program
+ Pursuing a science, engineering, or math major
+ Minimum cumulative GPA of 3.0/4.0
+ Ability to work up to 40 hours per week during the summer
+ U.S. citizens, legal permanent residents, asylees or refugees in the U.S.
Note: If you have not earned a HS diploma or equivalent, please apply to a high school intern position.
Qualifications We Desire:
+ Materials Science, Physics, Chemistry, Chemical Eng., Mechanical Eng., Nuclear Eng., or relevant major.
+ Experience conducting simulation and analysis.
+ Proficiency with scripting for scientific analysis using languages like Python, MATLAB, R, or similar.
+ Proven ability to succeed through teaming with others.
+ Demonstrated ability to develop and present technical ideas in oral and written form.
Posting Duration:
This posting will be open for application submissions for a minimum of seven (7) calendar days, including the 'posting date'. Sandia reserves the right to extend the posting date at any time.
About Our Team:
The Computational Materials Science Department applies materials modeling on multiple length scales to accelerate engineering solutions and drive materials discovery and design for Sandia's missions. Our expertise spans a diversity of materials (including polymers, ceramics, composites, alloys, ferroelectrics, and metal-organic frameworks) and a breadth of computational methods from density functional theory and molecular dynamics to microstructure-informed engineering simulations.
About Sandia:
Sandia National Laboratories is the nation's premier science and engineering lab for national security and technology innovation, with teams of specialists focused on cutting-edge work in a broad array of areas. Some of the main reasons we love our jobs:
+ Challenging work with amazing impact that contributes to security, peace, and freedom worldwide
+ Extraordinary co-workers
+ Some of the best tools, equipment, and research facilities in the world
+ Career advancement and enrichment opportunities
+ Flexible work arrangements for many positions include 9/80 (work 80 hours every two weeks, with every other Friday off) and 4/10 (work 4 ten-hour days each week) compressed workweeks, part-time work, and telecommuting (a mix of onsite work and working from home)
+ Generous vacation, strong medical and other benefits, competitive 401k, learning opportunities, relocation assistance and amenities aimed at creating a solid work/life balance*
World-changing technologies. Life-changing careers. Learn more about Sandia at: *********************
*These benefits vary by job classification.
Security Clearance:
This position does not currently require a Department of Energy (DOE) security clearance.
Sandia will conduct a pre-employment drug test and background review that includes checks of personal references, credit, law enforcement records, and employment/education verifications. Furthermore, employees in New Mexico need to pass a U.S. Air Force background screen for access to Kirtland Air Force Base. Substance abuse or illegal drug use, falsification of information, criminal activity, serious misconduct or other indicators of untrustworthiness can cause access to be denied or terminated, resulting in the inability to perform the duties assigned and subsequent termination of employment. Under federal law, citizens and agents of the People's Republic of China, the Islamic Republic of Iran, the Democratic People's Republic of North Korea, and the Russian Federation are generally prohibited from accessing Sandia National Laboratories. Accordingly, such individuals will not be considered for employment unless they are also a citizen of the United States.
If hired without a clearance and it subsequently becomes necessary to obtain and maintain one for the position, or you bid on positions that require a clearance, a pre-processing background review may be conducted prior to a required federal background investigation. Applicants for a DOE security clearance need to be U.S. citizens. If you hold more than one citizenship (i.e., of the U.S. and another country), your ability to obtain a security clearance may be impacted.
Members of the workforce (MOWs) hired at Sandia who require uncleared access for greater than 179 days during their employment, are required to go through the Uncleared Personal Identity Verification (UPIV) process. Access includes physical and/or cyber (logical) access, as well as remote access to any NNSA information technology (IT) systems. UPIV requirements are not applicable to individuals who require a DOE personnel security clearance for the performance of their SNL employment or to foreign nationals. The UPIV process will include the completion of a USAccess Enrollment, SF-85 (Questionnaire for Non-Sensitive Positions) and OF-306 (Declaration of for Federal Employment). An unfavorable UPIV determination will result in immediate retrieval of the SNL issued badge, removal of cyber (logical) access and/or removal from SNL subcontract. All MOWs may appeal the unfavorable UPIV determination to DOE/NNSA immediately. If the appeal is unsuccessful, the MOW may try to go through the UPIV process one year after the decision date.
EEO:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.
NNSA Requirements for MedPEDs:
If you have a Medical Portable Electronic Device (MedPED), such as a pacemaker, defibrillator, drug-releasing pump, hearing aids, or diagnostic equipment and other equipment for measuring, monitoring, and recording body functions such as heartbeat and brain waves, if employed by Sandia National Laboratories you may be required to comply with NNSA security requirements for MedPEDs.
If you have a MedPED and you are selected for an on-site interview at Sandia National Laboratories, there may be additional steps necessary to ensure compliance with NNSA security requirements prior to the interview date.
Job ID: 696547
Job Family: 91
Regular/Temporary Position: T
Full/Part-Time Status: P
How much does a computer technician earn in Albuquerque, NM?
The average computer technician in Albuquerque, NM earns between $27,000 and $54,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Albuquerque, NM
$38,000
What are the biggest employers of Computer Technicians in Albuquerque, NM?
The biggest employers of Computer Technicians in Albuquerque, NM are: