Computer technician jobs in Allentown, PA - 438 jobs

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications User Experience Designer needs 10 years experience with B.S. in Computer Science/Engineering or related field User Experience Designer must have: Strong Front End (specifically Angular 2 or above) skills required to develop custom front end screens in Angular 2 for Access Certification web application. GUI design Proficiency in Angular2 and JavaScript/HTML5/CSS • Design/UX highly desirable • Deep knowledge of Angular 2 practices and commonly used modules based on extensive work experience • Ability to create self-contained, reusable, and testable modules and components, e2e test suites • Continuous Build like TeamCity/Jenkins• Agile Practice Preferred. Additional Information $75HR 6 months+

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Akkodis is seeking a Desktop Support / Lab Engineer for a Contract job with a client in Collegeville, PA. Candidates must have exceptional troubleshooting abilities across devices, networks, and laboratory systems, along with strong hands‑on end‑user computing and validated (GxP) system support experience. Rate Range: $41.67/hour to $56.81/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Desktop Support / Lab Engineer job responsibilities include: * Troubleshoot complex computer issues involving device connectivity, network problems, lab software, and scientific instrument workflows. * Perform end‑user computing and desktop support functions, with break/fix work making up 80% of the Lab Engineer workload. * Support and troubleshoot networking concepts including VLANs, subnetting, static/dynamic IPs, network topography, IT/OT networks, and firewall basics. * Apply OSI model knowledge to diagnose and resolve issues across multiple network layers. * Manage Active Directory tasks including access management and account troubleshooting. * Provide day‑to‑day and project support in AGILE environments. * Implement validated client data backup solutions on laboratory analytical equipment, including hardware/software investigation, documentation, and configuration in both GxP and non‑GxP settings. * Support scientists through incident management, user coaching, system access, and troubleshooting. Desired Qualifications: * Bachelor's Degree preferred. * Strong background in End‑User Computing or Desktop Support roles. * Experience with validated systems (GxP) is a plus. * Experience with computer security principles and secure configurations. * Familiarity with Microsoft operating systems, iOS, and Linux environments. * Microsoft Excel proficiency a strong plus. * Experience with laboratory environments or scientific instrument support preferred. * Strong understanding of networking fundamentals and troubleshooting methodologies. * Excellent customer‑facing and documentation skills. If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at *****************************. Pay Details: $41.67 to $56.81 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ****************************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

IT Force, LLC offers short-term work opportunities for freelancers, specifically in the area of IT field services. Connect with companies for short-term, one-off field service projects or partner with Fortune 500 organizations to manage their ongoing field service needs. These work opportunities include IT related equipment repair, original equipment manufacturer (OEM) support, point of sale (POS) system support, and consumer electronic installations and repairs. Job Description IT Force, LLCe is currently seeking an experienced Computer and Network Field Service Technician. Qualified candidates for this Job Opening should be capable of working in multiple environments (both physically on site with clients as well as remotely) under minimal supervision or direction. Job Summary: The Computer and Network Field Service Technician is responsible for diagnosing and repairing many different types of technology related issues while following safety guidelines and keeping detailed records of all duties performed. Primary responsibilities include but are not limited to: Provide technical support and guidance to end users with computer software, hardware or system problems. Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises when needed. Answer questions and resolve problems via telephone, e-mail or in person from a computer or cell phone. Help manage end user accounts, permissions, access rights, and storage allocations. Audit network logs and troubleshoot server / switch equipment logs. Maintains documentation of all Network systems utilization and deployments. Works with all IT Staff members in the development and use of standard operating procedures. Educate customers on the proper use of information technology resources. Work hours prescribed by the IT Manager and any additional hours deemed necessary for the responsibilities assigned. Understand and comply with all of the principles established by Valley Networks and its clients including Code of Ethics, Security and HIPAA regulations. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, patients and customers. Demonstrate positive guest relations in representing Valley Networks. Establish and maintain a client relationship with a customer service perspective that is professional, courteous and respectful. Qualifications Proven field service experience Ability to troubleshoot, test, repair, and service technical equipment Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Technical degree or certification Must have your own tools Must have a smartphone (android or iPhone) Must have reliable transportation Access to desktop computer and printer Laptop may be necessary for some work orders Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionLocation: Pennsylvania (travel may be required within service areas) Compensation: $45/hour Employment Type: Contract / Part-Time About Us: Integrity Support Solutions is a licensed provider of Home and Community-Based Services, supporting adults with autism and intellectual disabilities across Pennsylvania. We are dedicated to providing compassionate, evidence-based support that uplifts individuals and their families. Position Overview: We are seeking a dedicated and experienced Behavior Support Consultant to join our growing team. The ideal candidate will have expertise in developing and implementing behavior support plans, with a specialized understanding of problematic sexualized behavior. This role involves collaboration with interdisciplinary teams to support individuals in achieving their highest level of independence and quality of life. Responsibilities: Develop, implement, and monitor behavior support plans tailored to individual needs. Provide consultation and training to staff and caregivers. Conduct functional behavior assessments (FBAs) and analyze data to inform intervention strategies. Collaborate with support teams, including families, direct support staff, and clinical professionals. Maintain documentation in compliance with regulatory and agency standards. Participate in team meetings and contribute to person-centered planning. Minimum Requirements: Masters degree in Counseling, Psychology, Social Work, or Education (required). Specialized training in problematic sexualized behavior (required). Current PA State Criminal Background Check, FBI Clearance, and Child Abuse Clearance (required). ABA training or certification (preferred but not required). Strong communication, documentation, and interpersonal skills. What We Offer: Flexible schedule Supportive team environment Meaningful work that makes a difference Opportunities for ongoing professional development If you're passionate about improving lives and equipped with the right expertise, we invite you to apply and make a lasting impact. Apply Today! Email your resume to ***************************** or visit **************************** to submit your application.

CTI has been a leading Audio-Visual provider for over 37 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don't fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest show up to work each day ready to have fun and employ their passion for and knowledge of technology in everything they do. This creative atmosphere helps us apply and share our skills with our clients who seek quality, high-end AV and conference solutions. So, what are we looking for? We are looking for an experienced Control Room Integration Technician for our Allentown, PA, branch. The Control Room Integration Technician will work closely and in cooperation with the Control Room Team Leadership to perform the installation of assigned projects and assist with on-site coordination as required. This position requires a specific skill set to include the following: -Mechanical expertise in the construction of video walls, displays, and projection cubes with a strong eye for color balancing -Familiarity with video processing, including Windows OS installation and configuration -Networking skills, including Multicast and network switch configuration -General video knowledge of display resolution and DVI/HDMI, and Display Port signal types -Must possess expert termination, wiring, and soldering skills as applicable -Preferred: Experience with Barco and VuWall system installation and integration -Strong communication skills are a must -Must be physically capable of lifting and installing equipment of 50 lbs. minimum weight, climbing ladders, and performing other general construction support activities. -Willingness to travel-up to 80% outside your metro area Does experience count? -3-5 years in AV operations, broadcast, or control room/mission-critical environments. -Hands-on experience with AV systems, signal flow, and troubleshooting. -CAT 6 cable construction: 1 year experience -Soldering various style connectors: 1 year of experience -Customer Service Experience: A must! As you can see, our customers are #1, and we need someone who can take care of them and treat them as such. -Attitude and Aptitude: Are key! We need someone eager to learn and comes to work ready to tackle any situation. -Education: An Associate degree is preferred, but not required. We will take into account your experience/skill level and what you bring to the table as an individual. -The ability to lift over 50 pounds over your head, have a valid driver's license, and the ability to pass a Motor Vehicle Check and a Criminal Background Check. Will you fit in? -Our employees fearlessly embrace the company culture and applicants who merely want to punch in their timecards every day are not what we are looking for. -You can work independently with minimal guidance but aren't afraid to ask the right questions when you need help. -You have strong verbal and written communication skills and can be the face of our company to our clients. What's in it for you? At CTI, we know our company's success is directly correlated to the success of our employees. So, it's fitting that we thrive on and encourage employee growth, both professionally and personally. Our competitive compensation package includes: -A competitive pay rate $22-$40+/hr. (DOE). -Employer-matched medical and dental insurance, as well as prescription drug coverage. We offer Vision Insurance (available after 60 days of employment). -Employer matched 401K up to 3% (after 6 months of employment). -Bonus eligibility based on a results-oriented incentive plan (after 3 months of employment). -A graduated PTO program, all major holidays off, and three “floating” holidays, available upon the first day of employment. -Special gifts for significant life events, such as marriage, childbirth, and house buying. -Cell phone reimbursement plan. -Long- and Short-Term Disability, and Life Insurance 100% paid by CTI. -And more! CTI is an equal-opportunity employer. We do not and shall not discriminate based on race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, or military status in any of its activities or operations. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Claim Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $85,600.00 - $141,200.00 Target Openings 1 What Is the Opportunity? Under general supervision, the position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned Specialty Liability related Bodily Injury and Property Damage claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. What Will You Do? * Directly handles assigned claims. * Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. * Consults with Manager on use of Claim Coverage Counsel as needed. * Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate. * Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts. * Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation. * Maintains claim files and documents claim file activities in accordance with established procedures. * Utilizes evaluation documentation tools in accordance with department guidelines. * Proactively creates Claim File Analysis (CFA) by adhering to quality standards. * Utilizes diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability and damages exposure. * Establishes and maintains proper indemnity and expense reserves. * Recommends appropriate cases for discussion at roundtable. * Attends and/or presents at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense. * Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. * Develops and employs creative resolution strategies. * Prompt and proper disposition of all claims within delegated authority. * Negotiates disposition of claims with insureds and claimants or their legal representatives. * Recognizes and implements alternate means of resolution. * Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers. * Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy. * Tracks and controls legal expenses to assure cost-effective resolution. * Effectively and efficiently manage both allocated and unallocated loss adjustment expenses. * Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed. * Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options. * Recognizes cases, based on severity/ complexity protocols that should be transferred to another level of claim professional and refers on a timely basis. * Appropriately deals with information that is considered personal and confidential. * Fulfills specific service commitments made to certain accounts, as outlined in Special. * Account Communication (SAC) instructions and inquiries from agents and brokers. * Represents the company as a technical resource; attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws. * Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength. * Shares accountability with business partners to achieve and sustain quality results. * Evaluates all claims for recovery potential; directly handles recovery efforts and/or engage and directs Company resources for recovery efforts. * Perform other duties as assigned. What Will Our Ideal Candidate Have? * Bachelor's Degree. * 5 years business experience. * Advanced level knowledge and skill in claim and litigation. * Basic working level knowledge and skill in various business line products. * Strong negotiation and customer service skills. * Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills. * Extensive claim and/or legal experience and technical expertise to evaluate severe and complex claims. * Able to make independent decisions on most assigned cases without involvement of supervisor. * Openness to the ideas and expertise of others actively solicits input and shares ideas. * Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices. * Demonstrated coaching, influence and persuasion skills. * Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise. * Can adapt to and support cultural change. * Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. * Analytical Thinking - Intermediate. * Judgment/Decision Making - Intermediate. * Communication - Intermediate. * Negotiation - Intermediate. * Insurance Contract. * Knowledge - Intermediate. * Principles of Investigation - Intermediate. * Potential for travel up to 30% * Value Determination - Intermediate. * Settlement Techniques - Intermediate. * Legal Knowledge - Intermediate. * Medical Knowledge - Intermediate. What is a Must Have? * High School Diploma or GED. * 2 years of liability claim handling experience and/or comparable litigation claim experience. * In order to perform the essential job functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. * Generally, License(s) are required to be obtained within three months of starting the job. What Is in It for You? * Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment. * Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. * Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. * Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. * Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit *********************************************************

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Hi, I'm Jim, looking for a Summer 2026 IT Infrastructure Analyst Intern. Who Am I? My name is Jim Nawa, and I am the Manager of IT Infrastructure and Operations. My primary focus is on supporting our organization's IT infrastructure and IT services, ensuring that everyone has secure access to our IT systems. What Do We Do? Business Unit: IT Infrastructure & Operations Our primary focus is on supporting our organization's IT infrastructure and IT Services, ensuring that everyone has secure access to our IT systems. Additionally, we monitor that the IT Systems are running smoothly and efficiently. We are dedicated to providing secure access to all IT systems, making sure that users can connect safely and without any hassle. We troubleshoot issues, manage and maintain IT Hardware and Software and deploy solutions to Infrastructure needs. Ongoing Projects * Conduct daily reviews of incident tickets and resolve IT infrastructure issues across network systems (LAN, WAN, WLAN, Telephony). * Implement automated alarms to proactively identify potential issues. * Evaluate work requests, provide quotes and approvals, and coordinate scheduling with staff and vendors. * Develop project plans for medium and large-scale initiatives. * Ensure hardware and software technologies are maintained at supported standards. Your Role as an Intern You will be a part of a dynamic team, supporting the following tasks: Digital Workplace Innovation - Intern Assignments Big Picture: * Help transform Carpenter's digital workplace by improving data quality, IT self-service, and proactive support using automation and AI * Contribute real, production ready solutions that enhance employee experience, efficiency, and reliability Assignments: * Conduct a data quality audit of phone numbers in Workday, identifying gaps, risks, and improvement opportunities * Deliver a concise insights summary with governance and automation recommendations * Research and develop AI assisted IT FAQs to improve employee and contractor self service * Use AI tools to analyze trends, draft content, and optimize knowledge searchability * Identify high impact IT topics and create short, easy to follow how to videos * Leverage AI for script generation, captions, and content summaries * Investigate automated detection and awareness of common platform and application issues * Explore auto creation of IT tickets for recurring or high impact items Our Value Proposition - This position will allow you to develop and build expertise in the following core skills: * Adaptability - You will track, prioritize, and drive multiple concurrent projects to success, while working in a fast-paced corporate environment. * Problem Solving - Develop your critical thinking and analytical skills while assessing problems, recommending solutions or next steps and identifying best practices. * Active Learner - Ability and appetite to learn quickly is critical as you expand your knowledge and build your skill sets. * Communication - Create effective verbal and written communications in and across project teams. Organize and present results to small and large audiences throughout the organization. * Collaboration - You will work autonomously in small or large teams, many of which are matrixed teams requiring strong partnership skills. What Do We Require? You must be: * Currently enrolled in a bachelor's degree program majoring in Information Technology * Minimum 3.0 GPA * Candidates must have exposure to IT Infrastructure and AI Tools * Candidates must be proficient in Microsoft Office * Ideal candidates will be proactive, curious and eager to learn * Willing and able to work on-site at our Reading, PA location. * Applicants MUST be US Citizens or Green Card Holders due to Carpenter's government contracts. Pay Range Hourly rates are based on: 1 - Program of study; 2 - Degree type (i.e., Bachelor's); 3 - Progression in degree (i.e., 1st year, 2nd year, etc.). The range for this position is $22.00-$25.00 per hour. Commuting/Housing Assistance (If Eligible) Interns who must commute to work from outside the immediate Reading, PA area (over 50 miles one-way), will be paid a one-time lump sum payment of $2,400 (less applicable taxes) as excessive commute allowance. Interns who choose to temporarily relocate from outside the immediate Reading, PA area (moving over 50 miles one-way), will be paid a one-time lump sum payment of $4,800 (less applicable taxes) as a housing allowance. If applicable, this payment would be made during the first payroll cycle, which would be three or four weeks following the internship start date. Carpenters Commitment to Diversity, Equity, Inclusion and Belonging At Carpenter Technology, We Are One Company for All. Carpenter Technology has a culture that builds on the different backgrounds, experiences, and perspectives of all employees to drive performance. Our commitment to diversity, inclusion, and belonging is woven into our Core Values of dignity and respect for all. By embracing our diverse perspectives, we accelerate the creation of innovative solutions that deliver value to our customers. Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees. Carpenter Technology Corporation's policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.

About the Role Family-owned and operated for five generations, Stauffer Glove & Safety is a leader in the distribution of safety and PPE products. The IT Support Technician plays a critical role in maintaining and enhancing the technological infrastructure within the transportation and warehousing industry. This position focuses on ensuring the reliability, security, and efficiency of local area networks and cloud-based systems to support daily operations. The technician will be responsible for implementing disaster recovery and backup plans to safeguard vital data and minimize downtime. Additionally, the role involves managing and troubleshooting a variety of hardware and software issues, including mobile devices and PC systems, to provide seamless support to end-users. Ultimately, this position ensures that all IT systems operate optimally to support the organization's logistical and operational goals across multiple locations in the United States. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Minimal travel may be required for this position. What We Offer With over 115 years of experience, Stauffer Glove & Safety offers employees the stability of an industry leader. 401K + 401K Matching Health, Dental, and Vision Insurance Paid Time Off Hybrid Work Schedule Responsibilities & Skills: Design, implement, and maintain local area networks (LAN) to ensure robust connectivity and performance. Develop, execute, and maintain existing disaster recovery and backup plans to protect critical data and systems. Manage and troubleshoot software-defined networking (SDN) and cloud networking environments to optimize network resources. Provide advanced PC troubleshooting and technical support to resolve hardware and software issues promptly. Oversee equipment management, including installation, configuration, and maintenance of IT hardware and mobile devices. Administer mobile device management (MDM) solutions to secure and manage company-issued mobile technology. Collaborate with cross-functional teams to support IT infrastructure needs and improve system reliability. Document technical procedures and maintain accurate records of network configurations and support activities. Design and maintain efficient local area networks that support critical business operations. On occasion, work with contractors or vendors to accomplish the above. Disaster recovery and backup planning skills ensure that data integrity and system availability are preserved in the event of unexpected disruptions. Software-defined networking and cloud networking knowledge enable the technician to optimize network performance and scalability in a hybrid IT environment. PC troubleshooting and equipment management skills are essential for resolving end-user issues quickly and maintaining hardware reliability. Mobile device management expertise is used to secure and manage mobile assets, ensuring compliance with company policies and protecting sensitive information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Minimum of 3 years of experience in IT support or network administration roles. Proven experience with local area network design, implementation, and troubleshooting. Strong knowledge of disaster recovery planning and backup solutions. Hands-on experience with PC troubleshooting and hardware maintenance, and a demonstrated ability to troubleshoot remotely. Familiarity with mobile device management and equipment lifecycle management. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, or related discipline. Certifications such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Cisco CCNA. Experience working within the supply chain, warehousing, or transportation industries or similar operational environments. Knowledge of software-defined networking (SDN) technologies and cloud networking platforms like AWS or Azure. Experience with scripting or automation tools to streamline IT support processes. AAP/EEO Statement Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer - See more at: ************************************** Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description Powerful Partnerships. Standout Solutions. Stevens & Lee is a 200-plus lawyer full-service law firm representing clients throughout the Mid-Atlantic, New England and across the country from 18 offices in New Jersey, Pennsylvania, New York, Rhode Island, Delaware and Florida. The firm is the cornerstone of The Stevens & Lee Companies, a platform of affiliated professional service firms that provide a full range of legal, investment banking, financial advisory, insurance risk management, public affairs and government consulting services. Job Overview Stevens & Lee, a full-service law firm headquartered in Reading, PA, is seeking a Technical Trainer & Help Desk Specialist to join our team. This unique role offers a balance of responsibilities - delivering engaging training on firm-supported software while also providing Help Desk and technical support to our platform employees. We are looking for candidates with strong oral presentation and public speaking skills, a proven background in technical support, and a commitment to exceptional customer service. Because this position requires regular travel to our regional offices, a reliable vehicle is essential. The ideal candidate will be eager to learn and ready to embrace the following responsibilities: Responsibilities (including but are not limited to) Deliver new-hire and ongoing training for attorneys, secretaries, and staff through a variety of methods, including in-person sessions, webinars, and one-on-one deskside instruction. Provide follow-up training and support to reinforce learning and address evolving needs. Contribute to the design and development of training materials, including videos, user guides, and reference documents. Respond to service requests from attorneys, professionals, and staff in a timely and professional manner. Document all service and support activities within the IS Department's tracking system. Install, troubleshoot, and resolve issues related to desktop applications, hardware, and peripherals. Configure and support mobile devices (Apple and Android), ensuring secure and reliable functionality. Participate in the after-hours on-call support rotation to provide timely assistance outside of standard business hours. Skills & Competencies Excellent communication skills with the ability to engage effectively with both technical and non-technical staff at all levels. Strong presentation and facilitation skills with the ability to deliver clear, motivating training sessions. Proven customer service mindset with the ability to build strong relationships and provide responsive, professional support. Highly organized and detail-oriented, able to manage multiple priorities simultaneously and work independently with minimal supervision. Calm and adaptable under pressure, with the ability to meet strict deadlines and respond positively to shifting priorities. Collaborative, energetic team player with a proactive approach to problem-solving. Willingness to travel regularly to regional offices as needed. Qualifications Bachelor's degree or equivalent combination of education and experience. Minimum 2 years of related work experience, law firm or other professionals services experience preferred. Help Desk: 1 year (preferred). Proficient in Microsoft Office, Teams, and familiarity with iManage, Litera products, copiers, printers, and Teams phones is a plus. Self-starter with strong interpersonal, collaboration, and customer service skills While prior experience in both training and legal/professional services is preferred, we are also willing to consider candidates who bring a strong background in technical support along with excellent interpersonal and training skills. For the right candidate, we will provide the additional training and support needed to develop into this role. Job Type: Full-Time- 40 Hours/week FLSA Classification: Non-Exempt Reports To: IS Department In compliance with federal and state equal opportunity employment laws, The Stevens & Lee Companies is an affirmative action/equal opportunity employer and does not discriminate in regard to race, color, national origin, religion, disability, age, or gender.

Join QNB Bank as a Full-Time Information Technology Helpdesk Support professional and experience the thrill of being an essential part of a dynamic and customer-centric team. You'll engage with a diverse range of technologies and users, honing your problem-solving skills while providing exceptional support that resonates with our core values of empathy and integrity. Collaborate with forward-thinking colleagues who share your passion for excellence and innovation, all while contributing to a culture that prioritizes customer satisfaction. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Stock Purchase Plan. If you are eager to make an impact in the banking industry and support our mission, this opportunity is not to be missed. Your role as a Information Technology Helpdesk Support As a new Information Technology Helpdesk Support professional at QNB Bank, you can expect to immerse yourself in a fast-paced and energetic environment. Your day-to-day responsibilities include providing first-line technical support to staff and customers, troubleshooting hardware and software issues, and guiding users through technical challenges. You will maintain detailed records of customer interactions and technical problems, consistently striving for excellent customer service. Your expected schedule will be Monday through Friday, from 8:30 a.m. to 5:00 p.m., with on-call availability as needed to address urgent issues. This structured routine allows you to build your expertise while being an integral part of our customer-centric mission. Collaborating with your team, you will have opportunities to learn and grow in alignment with our commitment to excellence and innovation. Would you be a great candidate for Information Technology Helpdesk Support? To thrive as an Information Technology Helpdesk Support professional at QNB Bank, certain skills and qualifications are essential. A high school diploma or equivalent is required, along with intermediate knowledge of Microsoft Windows and Office365 products. You should be adept at utilizing various tools to serve as the first point of contact for technical assistance, ensuring that helpdesk issues are resolved in a timely manner while delivering exemplary customer service. Strong interpersonal, verbal, and communication skills are crucial, as you may be training users on applications and document processes. Effective problem-solving abilities will enable you to diagnose and resolve technical challenges related to hardware and software. You must be able to maintain accurate inventory records and execute operational tasks according to established checklists. Familiarity with mobile device management and compliance policies is also necessary, alongside the capability to lift and maneuver up to 50 pounds. Your collaborative spirit will contribute significantly to team success and strategic technology projects. Knowledge and skills required for the position are: A high school diploma or equivalent. Intermediate knowledge of Microsoft Windows and Office365 products. Able to meet deadlines and complete technical tasks under pressure. Strong interpersonal, verbal and communication skills; capable of training users in applications and operating system fundamentals and writing basic documentation. Proven ability to work constructively and harmoniously with all levels of employees and vendors. Effective problem-solving skills and the ability to effectively contribute to a team environment. Demonstrated ability to analyze and solve technical problems pertaining to personal computer and server hardware and software. Must be able to lift and maneuver 50 pounds. Are you ready for an exciting opportunity? If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

US citizen or Lawful Permanent Resident High School Diploma or equivalent 1-3 years of experience in IT support or related field supporting clients on site in a corporate environment Proficiency in troubleshooting laptops, desktops, printers, and other peripherals Strong knowledge of Microsoft Office applications and client-specific software Familiarity with Active Directory, Workstation OS (Windows 10/11) Experience with remote desktop connectivity tools such as Microsoft RDP, Bomgar, or other Remote Assistance Basic understanding of network protocols, including TCP/IP and wireless connections CompTIA A+ certification Audio/Visual (A/V) experience a plus Excellent communication skills, both written and verbal Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Responsibilities: Provide phone and in-person technical support for users, addressing issues related to email, computer operating systems, desktop applications, and other deployed or developed applications Serve as the first point of contact for IT support requests, ensuring timely resolution or escalation Troubleshoot and resolve hardware, software, and peripheral issues in a hybrid work environment Document support requests and resolutions using an IT Service Management (ITSM) solution such as ServiceNow Install, configure, and troubleshoot Microsoft operating systems, Office 365 applications, Microsoft Teams, and client-specific software Set up and maintain workstation components, including network cards, sound cards, video cards, printers, scanners, and video teleconferencing equipment Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee onboarding and offboarding Provision multi-factor authentication (MFA) solutions Perform root cause analysis and generate requested reports from ServiceNow Participate in an after-hours support rotation as needed Provide Audio/Visual (A/V) support for meetings, conferences, and briefings Assist with configuration management, including deployments, imaging, and provisioning Software distribution Maintain IT asset management, tracking, and inventory control Physical Requirements: Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces Soft Skills: Dependability and proactive work ethic Ability to work with strong personalities and meet customer expectations Coachable and responsive to feedback from leadership Team player with a positive attitude Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-BB1

Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience Job Description - · Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality. · To manage the overall operations and ensure that the standard of services provided to Client have improved. · Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends. · Proactive monitoring of the end to end customer service & Infrastructure. · Standardization and Optimization of existing process · Managing resolution of escalated Business Applications, System Issues within agreed SLA's. · Contribute in FAQ database for CLIENT and ensure the usage and updation. · Contribute in Known Error Database for CLIENT and ensure frequent update and usage. · Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future. · Good Analytical skills required to analyze and improve the day to day operations. · Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management. · To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management. · Ensuring highest availability of Customer Service · Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. · Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork. · Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc · Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. · Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments. · Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Salary : Additional Information All your information will be kept confidential according to EEO guidelines.

Successful IT Systems Specialists enjoy the challenges of installing, troubleshooting, and maintaining IT systems that optimize efficiency and security to best meet the goals of the business. Essential Duties and Responsibilities include the following: Helpdesk and day to day workstation and application troubleshooting utilizing remote support tools. Resolving technical issues in a Windows environment, including on-prem Active Directory, Microsoft Remote Desktop, Office 365, Cisco AnyConnect, and Delmiaworks IQMS Remediation of security vulnerabilities as detected Creation and maintenance of user facing “how-to” and internal documentation Investigating and resolving trouble ticket items and making necessary repairs Onsite and remote support tackling day-to-day maintenance and repair of computers, printers, scanners, and network components Installing and testing network cabling Coordinating and implementing network software patches and upgrades Multi-Site Support for enterprise data, voice and video networks Administering enterprise wide security policies and systems Monitoring long-term information security and privacy strategy Planning and upgrading network installation projects Working with outside vendors for monitoring, new installations, upgrades, patches, and other support Essential Functions Multi-Site Network Setup and Maintenance Configure and optimize on-site and off-site Data Backup and Policies Configure and maintain All Network Printing Functions Maintain and Optimize Firewall Policies Configure Network Switches Administer Microsoft Remote Desktop File System Management and Configuration Microsoft Active Directory Administration Desktop Support and Software Installation per Company Policies Set up new users in phone, e-mail, domain, security and IQMS systems Program Phone and Unified Communications Software Implement New Hardware and Software for all Employees Maintain inventory as issued and spare equipment Excellent organizational skills and attention to detail Excellent communication and interpersonal skills. Effectively interact and work in a team environment Committed to lifelong learning and continuous improvement Must possess a “Get it done well” attitude Committed to making positive change, but remaining flexible and able to adapt to company growth and evolving responsibilities Interested in company results Treat people with respect Commitment to working safely Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily as well as the ability to handle situations by working as a team. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate's degree Required and Minimum 2-5 years of IT Support / Helpdesk experience Certifications CompTIA A+ (Preferred) CompTIA Networking+ (Recommended) CompTIA Security+ (Nice to have) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision. Specific vision abilities required by this job include ability to accurately compare color and pattern of products to quality control standards. Frequent requirement for attention to detail; prolonged use of a computer terminal, telephones and other electronic equipment. The employee must be able to lift and /or move up to 50 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to occasionally loud and PPE is required. Appropriate hearing protection while in the plant is required as noise levels within the facility meet OSHA requirements for hearing protection equipment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. IT Systems Specialists typically work between an office environment and the production floor but the purpose of the project may sometimes take them to non-standard workplaces. The noise level in the work environment can be loud. Highwood provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, veteran status or any other characteristic protected by the law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

CLASSIFICATION: Administrative DEPARTMENT: Information Technology FLSA STATUS: Exempt SUPERVISION RECEIVED: Assistant Chief Information Officer for Client Success SUPERVISION EXERCISED: Student Technicians The User Support Technician has advanced technical knowledge of current Apple and Windows Operating Systems to maintain and support the Moravian technology ecosystem across campus. Manage installations, deployments, and configurations of hardware and software to support end users across campus locations. Provides consistent support at the Help Desk in assisting Moravian faculty, students, and staff with day-to-day technology issues and problems (In-person/remote support). ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Deliver responsive, customer-focused support for University systems and software, both in-person and remotely. Provide advanced levels of technical support for hardware, software, and networking issues. Triage and resolve service requests by assessing severity, verifying issues, troubleshooting, escalating when necessary, and documenting all actions in the helpdesk ticketing system. Support University-owned devices including desktops, laptops, tablets, and printers running iOS/iPadOS, mac OS, and Windows 10/11. Provision, configure, maintain, and repair Apple and Windows devices, including imaging, upgrades, and diagnostics. Assist with endpoint management systems such as JAMF, KACE, and campus endpoint protection tools. Provide first-level support for network connectivity, telephony, and classroom technology, as well as other enterprise systems. Coordinate vendor warranty repairs and manage the IT loaner pool for hardware and peripherals. Maintain accurate asset and inventory records. Create and update internal and external technical documentation to support consistency and knowledge sharing. Stay current with emerging technologies and best practices through training, reading, and professional development. Participate in special projects and perform other related duties as assigned. Work may occasionally require evenings, weekends, and travel to satellite campus locations. Level II - Essential Personnel QUALIFICATIONS: Bachelor's degree and/or at least five years of experience in a technical support role Relevant technical certifications recommended. Strong customer service skills to provide exemplary customer support to the University community. Proficiency in Apple and Windows operating systems. Ability to manage and implement hardware and software deployments. Proficient with IT service management platforms (TDX), endpoint management tools (JAMF, KACE), operating systems (mac OS, Windows 10/11), and enterprise applications (Microsoft 365, Active Directory, Google Workspace). Working knowledge of help desk ticketing systems and remote assistance tools. Knowledge of data networking environments and the ability to learn new technologies and skills. Strong communication skills, both written and verbal. Demonstrate professionalism, respect, and effective time management when supporting end users, troubleshooting issues, and working collaboratively with team members. TO APPLY: Qualified candidates should attach their cover letter, resume, and contact information for three professional references to the online application by clicking “Apply Now”. Please attach documents as a PDF file. Moravian University will not sponsor applicants for a U.S. work visa for this position.

Salary: $34-$45 per hour dependent upon experience Here at The Tri-M Group, LLC we are an employee-owned company placing our employees first, knowing that highly trained, skilled, and compensated workforce can better serve our customers, our families and our communities. Weve built a reputation for delivering quality and professional commercial electrical services with safety as a top priority. In addition, we place a strong emphasis on our employees, and it starts with hiring the best and brightest talent in the industry! Check out Tri-Ms comprehensive benefit list below the job description! Job Requirements Applicants must be authorized to work in the United States without the need for current or future employer-sponsored work authorization. Summary Description Under the direction of the system start-up supervisor, performs tasks required to prepare building automation systems hardware and software for acceptance testing. Independently performs or directs all start -up activities on all projects. Essential Duties Complies with and ensures compliance with all Tri-M safety policies and procedures. Complies with and ensures compliance with all Tri-M employment policies and procedures including standards of conduct and appearance to reflect positively on the Company. Tests building automation systems for proper hardware/software operation prior to customer acceptance. Assists engineers with control functions. Completes all necessary paperwork including checkout sheets, job journals, material requisitions, material repair forms and timesheets. Reads and interprets schematics, BAS diagrams, and blueprints. Retro-fits existing control systems to new BAS controls. Conducts start-up testing of motor control systems and variable speed drives. Troubleshoots installation related problems. Starts up electrical systems (i.e. CCTV, security, etc.). Conducts appropriate on the job skills training of Start-up Techs 1, 2 and 3. Safeguards and maintains Tri-M equipment, material, tools, and vehicles. Participates in the on-call rotation. Skills/Education High school diploma or equivalency. Four (4) years field experience with electrical/mechanical systems installation or 2-year electrical/mechanical degree. Satisfactorily performs tasks at or above Start up Technician III. Good work ethic, self-starter with good attention to details. Good troubleshooting and problem-solving skills Above average math/logic skills Good customer relations skills Intermediate level computer literacy including word processing, data entry, and processing emails. Confident and decisive with ability to work in a fast-paced environment and meet deadlines as part of a team. Ability and willingness to successfully complete Company required training. Must have reliable transportation to and from the assigned work location/office. Must maintain a valid drivers license and good driving record. Must purchase Company required personal tools (see attached list) and maintain in good condition. Ability and willingness to drive company vehicles as needed. Ability and willingness to travel regionally to jobsites as needed. Physical Requirements Working 40 hours/week, scheduled in 8-to-10-hour shifts. Standing and climbing 4 to 6 hours/day. Kneeling, lifting, reaching above shoulders, and bending 4 to 5 hours/day. Twisting (180)and walking 2 to 3 hours/day. Squatting and sitting 1 to 2 hours/day. Lifting weights of 0 to 75 lbs. at the following frequencies: continuous lifting of 10 to 35 lbs.; frequent lifting of 35 to 50 lbs.; occasional lifting of 50 to 75 lbs.; sizes & shapes of objects vary from concrete blocks to cylinders to 10 lengths of metallic conduit and 20' lengths of PVC conduit; average carry requirements, 60 lbs. for 40'. Ability to lift from floor to above shoulder. Repetitive use of hands includes continuous grasping up to 50 lbs.; frequent pushing and pulling of 50 to 75 lbs.; and fine motor coordination for receptacle installation and wire terminations. Repetitive use of feet is required for operating heavy equipment, conduit benders and vertical climbing. Vision adequate for blueprint reading and color coding for wire identification. Balance adequate for continuous climbing of ladders, scaffolds, and lifts and for working from heights. Environmental factors may include working in temperature extremes of 0 F to 100 F up to 8 hours inside or outside and atmospheric exposure to dust, gases, fumes, and odors within the Permissible Exposure Limits (PEL). Special hazards include exposure to mechanical, electrical, chemical, and potentially explosive hazards. Personal protective equipment includes use of hard hat, safety glasses, protected-toe boots, and appropriate gloves for the task. Equipment on an "as needed" basis may include fall protection, dust mask, respirator, hearing protection, arc flash protective gear, and dielectrically insulated gloves and/or sleeves, etc. Here at The Tri-M Group, LLC we offer: Fair and competitive pay Comprehensive Medical, Prescription, Vision and Dental Insurance HRA Spending Account Employer-paid Life and AD&D Insurance Seven Paid Holidays Vacation/Sick Leave 401k Retirement Program with Company Match Employee Assistance Program And much more! Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Notice to third parties: Please note that The Tri-M Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, The Tri-M Group, LLC will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, The Tri-M Group, LLC explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of The Tri-M Group, LLC.