How to hire a computer technician assistant

How to hire a computer technician assistant, step by step

Here's a step-by-step computer technician assistant hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a computer technician assistant job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new computer technician assistant
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   Before you post your computer technician assistant job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a computer technician assistant for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect computer technician assistant also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of computer technician assistant salaries for various roles:

   Type of Computer Technician Assistant	Description	Hourly rate
   Computer Technician Assistant	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show more	$13-25
   Computer Engineer	A computer engineer is someone who examines, designs, and manages computer hardware and software systems. He/She or she helps in solving issues or any concerns that may occur with the computer's hardware and software as well as assists in the innovation of computer technology... Show more	$33-63
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show more	$18-37

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Computer System
   • Technical Support
   • Network Printers
   • CAD
   • PCS
   • Computer Software
   • Computer Lab
   • OS
   • Software Applications
   • Software Installation
   • PowerPoint
   • Mac
   • Software Issues
   • Desktop Computers

   Check all skills

   Responsibilities:

   • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
   • Provide continuous network service with LAN and intranet.
   • Provide troubleshooting for all hardware, controllers, printers, and PCs.
   • Diagnose, troubleshoot, fix, replace parts and repair PCs as well as install computer security programs.
   • Recommend diagnostic and anti-virus solutions to customer while working to recover data and remove malicious software from customer's devices.
   • Perform minor troubleshooting and maintenance on computers and ADP equipment, and expedite problems co-workers encounter when using software.

3. Make a budget

   Including a salary range in your computer technician assistant job description is a great way to entice the best and brightest candidates. A computer technician assistant salary can vary based on several factors:

   • Location. For example, computer technician assistants' average salary in mississippi is 39% less than in new york.
   • Seniority. Entry-level computer technician assistants earn 46% less than senior-level computer technician assistants.
   • Certifications. A computer technician assistant with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a computer technician assistant's salary.

   Average computer technician assistant salary

   $38,622yearly

   $18.57 hourly rate

   ---

   Entry-level computer technician assistant salary

   $28,000 yearly salary

   Updated December 15, 2025

4. Writing a computer technician assistant job description

   A computer technician assistant job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a computer technician assistant job description:

   Computer technician assistant job description example

   Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
   
   The Central Region is currently seeking a Technical Assistant in Workers' Compensation claims.The position will report to a Workers' Compensation Claims Supervisor and reside in either Chicago or Dallas (these are the only locations available for this job).This is not a fully remote position but some flexibilty can be obtained.
   
   The Claim Technical Assistant position is an integral role within the Claims Department that will provide claim support to the WC Claim staff in all key phases of the adjustment process, consistent with Best Practices. Responsibilities will include but not be limited to:
   Duties/Scope
   
   Confirm and monitor initial claim information. Organize, summarize and update materials as needed (e.g., legal pleadings, deposition transcripts, financial documents, Etc). Through the life cycle of a case, assist examiner with claim strategy and in the collection and follow-up of all necessary information and documentation. Compose various letters and other documents. Handle complex regulatory compliance issues Track and maintain diary for notification & assignment, coverage, scheduled mediations, arbitrations, and trials, etc.
   
   Qualifications:
   
   College degree preferred but not required We will train the right candidate but 2+ years of similar experience is a plus.Candidate must demonstrate proficient skills in the following areas: customer service, written and oral communication, team orientation, analytical and problem-solving skills, demonstration of initiative and follow-through with work assignments.Paralegal and other similar backgrounds are also a plus. Demonstrated ability to independently manage specific claim functions and concisely summarize and provide recommendations as required. Exceptional organizational and prioritization
   
   Chubb offers a competitive compensation package and comprehensive benefits package including life, health and dental, vision, a generous retirement savings plan, disability coverage, stock purchase plan, flexible spending accounts, tuition reimbursement, and business casual dress. Chubb is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply
   
   Chubb strives to offer a diverse and inclusive and rewarding work environment.Teamwork and mutual respect are central to how Chubb operates and we believe the best solutions draw upon diverse perspectives, experiences and skills.We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success.

   Copy this example

   

5. Post your job

   There are a few common ways to find computer technician assistants for your business:

   • Promoting internally or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to meet candidates with the right educational background.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to recruit passive job-seekers.

   Post your job online:

   • Post your computer technician assistant job on Zippia to find and attract quality computer technician assistant candidates.
   • Use niche websites such as dice, engineering.com, stack overflow, it job pro.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with computer technician assistant candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   Sometimes, it's not enough to interview computer technician assistant candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new computer technician assistant

   Once you've found the computer technician assistant candidate you'd like to hire, it's time to write an offer letter. This should include an explicit job offer that includes the salary and the details of any other perks. Qualified candidates might be looking at multiple positions, so your offer must be competitive if you like the candidate. Also, be prepared for a negotiation stage, as candidates may way want to tweak the details of your initial offer. Once you've settled on these details, you can draft a contract to formalize your agreement.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   After that, you can create an onboarding schedule for a new computer technician assistant. Human Resources and the hiring manager should complete Employee Action Forms. Human Resources should also ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc., and that new employee files are created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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