Computer technician jobs in Bensalem, PA - 1,612 jobs

We are seeking a dynamic, self-driven Workday Configuration Support Consultant to support our payroll operations and system troubleshooting in a fast-paced, evolving environment. This role is critical in ensuring accurate and compliant payroll processing for U.S. and Canadian employees, diagnosing and documenting system issues, and partnering with internal and external teams to drive continuous improvement. The ideal candidate is a quick thinker, highly analytical, and ready to hit the ground running with minimal training. RESPONSIBILITIES: - Diagnose, troubleshoot, and document Workday Payroll configuration issues, partnering with external AMS support for resolution. - Support accurate and compliant payroll processing for U.S. and Canadian employees, serving as backup processor when needed. - Collaborate with HR partners to review, update, and resolve Workday payroll tickets. - Utilize advanced Excel skills (VLOOKUPs, Pivot Tables, data validation) to support payroll audits and reporting. - Contribute to stabilization and continuous improvement efforts following the transition from Employee Central to Workday. - Spend approximately 80% of time working within Workday (ticketing, payroll, reporting) and 20% in meetings with internal and cross-functional stakeholders. REQUIRED SKILLS AND EXPERIENCE - Deep expertise in Workday Payroll configuration and integration with the ability to diagnose issues, identify root cause and communicate solution to external AMS team to perform configurations - Demonstrated experience running U.S. and Canadian payrolls - Ability to work independently, adapt to changing priorities, and manage ad-hoc requests in a fast-paced environment. - Familiarity with payroll compliance, tax rules, and reporting requirements. - Advanced Excel skills and comfort with hands-on troubleshooting. - Workday Payroll certification strongly preferred; must be ready to contribute immediately with minimal training.

84155 **Please only local candidates to Princeton NJ **MUST have Pharmaceutical or Life Sciences industry experience TSR is a premier National U.S. Staffing company with over 50 years of staffing excellence. Our client, a leading pharmaceutical company is hiring a Content Management System Specialist for a 12+ months contracting assignment. Must have skills: Experience with Veeva Vault PromoMats and related platforms (MLR, eWizard) Strong understanding of content workflows and regulatory compliance Ability to manage large-scale communications and user support Pharmaceutical or Life Sciences industry experience, especially in promotional content management Familiarity with regulatory review processes and compliance standards Hands-on experience with Veeva Vault PromoMats, ServiceNow ticketing systems, ALM testing environments Experience managing global user bases and supporting multi-country implementations Pay: $27-28/hour W2 Location: Princeton NJ Responsibilities: This role manages global communications, system approvals, and user support for Veeva Vault PromoMats and related platforms It ensures smooth operations across multiple systems, supports global user adoption, and partners with cross-functional teams to maintain compliance and efficiency in promotional content workflows Create and distribute communications for updates and enhancements to 5,000 global users of VeevaVault Manage tags, campaigns, and agency lists in Veeva Vault Partner with IT to understand, test, and validate changes in UAT and Production environments Maintain and update support guides in Review Central and Veeva Vault Resources Serve as the sole approver for all test runs and scripts for Veeva Vault Maintain static permission lists and control mail groups used for communications Manage, update, and resolve access/permission issues in PromoMat Approve ServiceNow tickets for system access across MLR and eWizard platforms Maintain the master agency user list and support market leads in adding new countries Assist Regulatory Ops with workflows, permissions, and profiles for external users Work with users to provide guidance and troubleshoot workflow issues

IT Helpdesk Administrator Position Type: Part-Time We are seeking an IT Helpdesk Administrator to join our team and serve as a critical link between IT management, technicians, and firm staff. This role will ensure smooth day-to-day communication, ticket assignment, and Level 1 follow-up while supporting asset management across all offices. Responsibilities: · Manage IT equipment inventory and asset tracking across multiple offices. · Ensure daily ticket assignment, communication, and follow-up while IT management and technicians focus on projects. · Act as a communication bridge between IT and Margolis Edelstein staff. · Assist with documentation and process improvement for IT operations. · Provide other general firm-related administrative support and assistance as necessary. Qualifications: · Strong organizational and communication skills. · Experience with IT ticketing systems and asset management. · Ability to multitask and support both technical and administrative needs. · Professional demeanor and willingness to assist across departments. Application Question(s): Are you comfortable working in an onsite setting? Work Location: In person

As a part of the customer service team, you will support eligible cancer patients and their caregivers through their journey. We are deeply committed to providing patients/caregivers with an exceptional service experience, so they are well-positioned for treatment and to receive care. We are looking for someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients/caregivers in close partnership with internal and external supplier partners. The Patient Support Specialist will play a critical role in managing the day-to-day operations of the patient support program by assisting with patient/caregiver eligibility, enrollment, travel logistics and reimbursement where appropriate. To best support patients and their caregivers, the team will be set up as contact center with operating hours of 7:30AM to 8PM Monday through Friday in which you will be expected to work 8.5 hour shifts within operating hours. The team operates on a hybrid/remote schedule, working 3 days in-office, 2 days remote. MUST RESIDE IN OR NEAR HORSHAM, PENNSYLVANIA This team operates on 4-week rotation schedule; all candidates must be comfortable with rotating shifts. Example of shifts: -- 1 Week: 7:30 AM - 4:00 PM -- 2 Weeks: 9:00 AM - 5:30 PM -- 1 Week: 11:30 AM - 8:00 PM You must welcome the challenge of working in a highly visible role where you can meaningfully impact the health and well-being of others. You should be a motivated self-starter and quick study who approaches assignments with urgency and diligence. Responsibilities: Serve as the point person for a select number of patients/caregivers in supporting their treatment through an online case management system Respond to inquiries from patients/caregivers/sites regarding the patient support service offerings using a call guide resource Perform administrative functions of requesting and responding to travel and logistics, sometimes urgently since last minutes change is highly probable while staying calm and offering support to the patient/caregiver Validate patient travel expenditures in compliance with SOPs and provide reimbursement through third-party supplier partner Enter and maintain accurate data and records into the patient management tool in compliance with the program requirements Follow all SOPs to ensure program compliance in working with patients and capturing data requirements needed for the program Capture all required elements for enrolled patients to process reimbursement and ensure compliance with the program requirements Proactively work with patients/caregivers showing empathy and compassion throughout their treatment plan Work to monitor performance and help find operational improvements in the end-to-end patient experience so that we can continue to improve our service offerings over time in support patients Other duties as assigned Qualifications: Associate Degree required; B.S. or B.A. degree preferred A minimum of 3 years of relevant experience is required, pharmaceutical/medical call center experience preferred Excellent oral and written communication skills with the ability to demonstrate patient empathy and support is required, bilingual capabilities are a plus Ability to learn and work within IT platforms to document patient cases Effectively collaborate in a team environment that will require you to coordinate activities and build partnerships across internal/external organizations Skilled in problem-solving and using personal knowledge and any other valuable resources to work through ambiguous situations and ensure a positive customer experience Demonstrates excellent care management and ability to maintain records, in accordance with the program design and compliance standards Eager to take ownership, be proactive, and see patients/caregivers through their entire CAR-T journey This position will be in Horsham, PA at the CAR-T contact center and may require limited travel to other locations for business meetings (temporarily remote) Willingness to flex in a dynamic fast-paced environment with changing patient/caregiver needs Demonstrated excellence in communication skills in speaking with patients/caregivers in caring manner so they feel supported throughout their treatment journey Demonstrates ability to complete tasks with sense of urgency while adhering to SOPs and established program business rules Strong understanding of the importance of adhering to SOPs to ensure compliance throughout the process Strong financial management skills to reconcile receipts for patient reimbursement Self-starter skilled in problem-solving and using personal knowledge and any other available resources to work through ambiguous situations to resolve issues for patients/caregivers and ensure their complete satisfaction Exhibits excellent organizational skills with the ability to prioritize activities to address patient travel, logistics and reimbursement support needs Effectively work in a team environment that will require you to coordinate activities, build partnerships across multiple stakeholders, both internally and externally Agile learner who is comfortable operating in complex environments and shielding patients/caregivers from the complexity Passionate about supporting cancer patients with multiple myeloma, with the ability to translate their needs and serve as a resource for our services Get a complete career fit with Kelly . You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly: Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Acerca de kelly El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año. Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

Field Service Engineer Chesterbrook, PA or Clifton Park, NY Responsible for ongoing support of corporate hardware, software, and IT infrastructure, including network and cloud environments. This role ensures system reliability, performance, security, and availability by developing and maintaining platforms aligned with business priorities and end-user needs. The position involves diagnosing and resolving hardware, software, and connectivity issues, and leading troubleshooting efforts Responsibilities Must be available to travel to different locations Strong technical knowledge of IT hardware, mobile phones, operating systems, and software applications Provide on-site technical support for IT and mobile phone products, including installation, configuration, maintenance, and repairs Diagnose and troubleshoot hardware and software issues and perform necessary repairs or replacements Collaborate with the internal technical support and engineering teams to resolve complex technical issues Maintain and manage inventory of spare parts and equipment Act as the technical lead for handling infrastructure related outages Excellent problem-solving and troubleshooting skills Outstanding customer service and interpersonal skills Excellent verbal, written, analytical, problem solving and formal presentation skills Requirements 3-5 years of proven experience working in various areas of IT such as software installation, hardware troubleshooting, network connectivity, and system maintenance. Prior Field Service Technician experience or similar role in IT a big plus Strong understanding of technology and business productivity systems Diligent attention to detail is essential CompTIA Net+ and/or CompTIA Security+ certifications preferred Experience with Cisco vManage, DNAC and ISE preferred Ability to multi-task and adapt to changes quickly Self-motivated with the ability to work in a fast-moving environment

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: IT Support Specialist Location: Philadelphia, PA Duration: 12+ Months They will be responsible for taking inbound and outbound calls They are migrating from hex to o365 Taking control of screen helping them with queries. WebEx. Interpersonal and strong communication skills Written as well they will contact vendors directly Exemplary customer service experience Adaptability to change - This project enhances every time for making better user experience for customer. Will work with Ticketing system. Previous Email migration project will work. Call centre exp. plus Remedy experience will be ideal Additional Information For more information, Please contact Pankhuri Razada Associate Recruiter Artech information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 Morristown, NJ 07960 ************ [email protected]

Who We Are We are Accenture, a global professional services company, searching for a Workday Advanced Comp Lead. This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the essential corporate functions of finance, analytics, planning and HR.For many of our clients, successfully getting their data operations into cloud environments is a major focus. The enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals. What's in it for YouHelp HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world.To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level.Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team. As a Workday Advanced Compensation Lead, your primary responsibilities may include: + Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures + Formulate planning, budgeting, forecasting and reporting strategies + Architect statements of work and/or client proposals + Architect and manage vendor relationships + Lead workshops for client education + Manage resources and budget on client projects + Serve as the escalation point for critical functional issue resolution + Provide subject matter expertise to aid in decision making related to the functional solution + Lead, mentor, counsel and manage performance metrics of project staff + Conduct working sessions with clients to gather, understand, and analyze business requirements. + Architect Workday the entire Advanced Comp solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated + Advise clients on industry standards and leading practices. + Understand and apply Workday and Accenture methodologies. + Provide the Delivery Lead with status updates and keep them apprised of overall project status. + Demonstrate strong client and stakeholder management to achieve project objectives + Ensure the client takes advantage of Workday best practices. + Support innovation through the creation of new industry leading methods and assets Why should I join the Accenture Workday team? + Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients. + Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations. + Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation. Who will be successful at Accenture? It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Here's what you need: + Workday Partner Certification + Minimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level role + Minimum of 3 years of working of Advanced Comp experience + Minimum of 3 years of Workday Implementations + Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree must have equivalent minimum 6 year work experience. Bonus points if you have: + 6 years of Workday-related implementations + Demonstrate knowledge of the HR function & processes + Experience in Education or Government Workday implementations Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $73,800 to $218,800 Cleveland $68,300 to $175,000 Colorado $73,800 to $189,000 District of Columbia $78,500 to $201,300 Illinois $68,300 to $189,000 Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300 Minnesota $73,800 to $189,000 New York/New Jersey $68,300 to $218,800 Washington $78,500 to $201,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency. Job Description The Technical Support Specialist works as part of a highly collaborative group that's responsible for installation, configuration, and management of desktop and laptop computer systems. In addition to providing desktop support, you will participate in projects such as our ongoing Active Directory migration and multi-factor authentication rollout that require the Technical Support Specialist to learn new technologies and provide support for the creation of new processes for the team. The Technical Support Specialist will report to the Water Information Center Manager. This is a great opportunity for someone looking to increase their technical knowledge and abilities while at the same time using that knowledge to positively impact services for Philadelphia residents. Essential Functions Customer Relations: Provide 1st tier support to customers Answer help desk calls and create tickets in incident tracking system documenting support requests Resolve assigned support tickets while keeping end user informed of the status of their request Provide support to remote facilities using both remote tools and traveling to various facilities Respond to end user inquiries by phone\email\chat Create clear and detailed documentation Explain technical issues to end users Technical: Troubleshoot issues with Windows operating systems, printers, and installed software Configure laptops and desktops by installing operating system and updating needed drivers and firmware Create and deploy images for laptops and desktops Install software Determine technical issues to escalate to tier 2 & tier 3 to support customers Competencies, Knowledge, Skills and Abilities Skills: A+ Certification Ability to work independently and as a team member Excellent communication skills to translate technical language to non-technical personnel and customers Excellent customer service skills Excellent time-management skills Ability to meet multiple competing deadlines Ability to overcome obstacles to customer solutions to satisfy customers Ability to quickly learn new technologies Knowledge Of: MS Office and other PC software Adobe Acrobat Web Browsers (Chrome, IE, Firefox) Windows desktop operating systems Software licensing Printers Remote Desktop VPN Software Qualifications High School Diploma or GED Knowledge of PC hardware & A+ certification Minimum 2 years of experience in a Desktop Support role Must have a valid PA Driver's License and the ability to lift 50 lbs. NOTE: Microsoft Certified Professional (MCP) Certification (Windows 10) or an associate degree in Information Technology or Computer Technology can be substituted for any of the above experience Additional Information Salary Range: $45,000 - $59,000 Did you know? ● We are a Public Service Loan Forgiveness Program qualified employer : 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities ● We offer Comprehensive health coverage for employees and their eligible dependents ● Our wellness program offers eligibility into the discounted medical plan ● Employees receive paid vacation, sick leave, and holidays ● Generous retirement savings options are available *The successful candidate must be a city of Philadelphia resident within six months of hire Please note that effective September 1, 2021, the City of Philadelphia is requiring all new employees to present proof of vaccination against COVID-19. The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at ************ or send an email to *********************** more information, go to: Human Relations Website: ******************************************************

We are seeking an IT Technical Support Specialist to join our team. The ideal candidate will have experience in supporting help desk operations, managing ticket assignments, and resolving technical support requests across multiple locations. The role requires strong problem\-solving skills, the ability to work independently, and familiarity with IT policies and procedures. The IT Technical Support Specialist will be responsible for diagnosing user problems, providing solutions with limited supervision, and ensuring efficient and effective customer support. RESPONSIBILITIES Manage and document all support requests in the designated tracking system(s). Verify the availability and proper installation of computers, software, applications, and components. Receive and assess user requests to identify error situations and technical problems; monitor tickets for successful resolution. Determine if issues are related to hardware, software, or network; assign tasks to technicians based on request type, severity, urgency, and availability. Educate users on proper policies and procedures for accessing IT support services. Maintain detailed records of all assets, including hardware, software, systems, components, warranties, subscriptions, renewals, and more, in the tracking system(s). Create and maintain documentation for workflow processes, policies, and procedures. Provide technical support and services to all onsite locations, including over 220 locations in Philadelphia. Maintain personal transportation and be comfortable traveling within the city of Philadelphia. Be flexible with work hours, including nights, weekends, and on\-call availability when necessary. Perform related tasks as required. QUALIFICATIONS Required Proven experience in technical support and help desk operations. Ability to establish and maintain effective working relationships with team members. Strong skills in troubleshooting and diagnosing technical issues, with experience performing minor maintenance and repair tasks. Ability to evaluate computing equipment and provide recommendations to management based on cost, efficiency, and compatibility. Experience in analyzing and resolving network\-related problems. Ability to modify network computing equipment and peripheral devices to meet user needs. Willingness and capability to perform physically strenuous tasks such as installing or replacing cables, carrying heavy equipment, climbing ladders, and working in confined spaces. Flexibility with work schedules, including availability for on\-call duties. Preferred Experience in documenting and implementing IT policies and procedures. Familiarity with IT asset management and tracking systems. Experience providing technical support across multiple locations. Strong communication and organizational skills. This position requires a dedicated professional who is ready to tackle technical challenges and provide exceptional support to our team and customers. If you have a passion for IT support and enjoy working in a dynamic environment, we encourage you to apply. ABOUT US Headquartered in Philadelphia PA, Connexus Technology provides organizations in a wide variety of industries with IT Staff Augmentation and Digital Transformation solutions. For twenty years, Connexus has helped customers improve their operations and profitability with innovative software solutions, and expert consultants. Connexus has won numerous awards, such as innovative business of the year by the Philadelphia Chamber of Commerce and Healthcare Consultants of the year by the United Way and the Philadelphia business journal. Connexus has long understood that our value resides in the expertise of our people and our processes to support their success. To date, our vision is to be an organization where the sky's the limit; a place where people have an opportunity to reach their fullest potential through career opportunities in technology and business. We want to act as a beacon of light in the global community through sustainable business practices that exemplify servant leadership. 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The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

An IT Support Specialist Level I provides technical assistance and support to users experiencing hardware, software, or network issues. This role is critical for ensuring the smooth operation of an organization's IT systems and empowering employees to use technology efficiently. Key Responsibilities Respond to user inquiries and support requests regarding computer systems, software, and hardware. Diagnoses and troubleshoot technical issues, including hardware, software, network, and peripheral problems. Install, configure, test, maintain, monitor, and upgrade workstations, servers, printers, and related hardware and software. Monitor IT assets (such as computers, servers, network devices, and software licenses) to ensure availability, performance, and compliance with company policies. Track and manage the inventory of IT assets, including asset assignment, lifecycle status, and location. Provide remote and onsite support, including resolving incidents via phone, email, or ticketing systems. Maintain and update technical documentation, including issue logs and solutions. Enforce IT policies and procedures to ensure system security and compliance. Monitor system performance, conduct regular maintenance, and apply software patches and updates. Collaborate with other IT teams to escalate and resolve complex issues. Assist with onboarding/offboarding processes for employees. Stay current with technological advancements and recommend improvements. Required Skills & Qualifications CompTIA A+, Network+, Security+ certification is desirable. Microsoft Certified Professional (MCP) desired. Experience in IT support, help desk, or technical troubleshooting roles. Strong knowledge of PC operating systems (Windows, mac OS), networking basics, and hardware troubleshooting. Able to evaluate network performance and make necessary recommendations. Familiarity with ticketing systems, remote support tools, and IT asset management platforms. Proficient with SolarWinds platform. Excellent communication and customer service skills. Ability to explain technical concepts to non-technical users. Strong problem-solving and organizational skills.

Job Description Employment Type: Contract Role (1099) About Us Were a fast-growing startup working in specialized alternative markets, where precision and reliability are everything. Our team is lean, collaborative, and resourceful. We build systems that run smoothly by paying attention to details most people overlook. Were looking for someone who enjoys solving practical problems, thrives in structured environments, and takes pride in being the person others rely on when things need to be done right. About the Role As a Technical Support Specialist, youll be the steady hand that ensures our operations run without disruption. Youll manage daily workflows, troubleshoot minor technical issues, and step in to complete in-person verification tasks when needed. This role is ideal for someone whos highly detail-oriented, enjoys working with established processes, and can stay calm and focused under time-sensitive conditions. Key Responsibilities Follow structured procedures and checklists with accuracy and consistency Monitor accounts, balances, and system statuses to confirm successful execution Troubleshoot routine technical problems and escalate complex cases when necessary Keep precise, auditable records of all actions and outcomes Complete occasional on-site verification or setup tasks (requires local travel) Who You Are Detail-Oriented & Thorough: You notice small discrepancies and fix them before they cause issues. Reliable & Structured: You follow through on tasks, keep processes clean, and maintain strong discipline. Calm Under Pressure: You handle live or time-sensitive workflows without losing focus. Tech-Savvy: Youre comfortable navigating online platforms, tools, and browser-based systems. Locally Available: Youre based in NJ (or open to relocating) and can handle daily in-person requirements. Bonus Points Experience in support, operations, or process-heavy roles (QA, compliance, lab work, customer operations) Familiarity with structured SOP-driven environments Comfort with balancing technical and client-facing tasks Achievement in competitive video games or strategy games New grads and new workers welcome Why Join Us Competitive hourly pay with performance incentives Flexible schedule with reliable, repeatable workflows Opportunity to be part of the core engine of a fast-growing startup Clear processes and strong team support so you can perform with confidence

Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.

About Us Edgestream Partners is a tight-knit team of scientists, engineers, and business professionals who devote our talents to developing quantitative models of financial markets and using them to trade systematically around the world and around the clock. Edgestream's culture has more in common with research laboratories and technology startups than with traditional finance. We prize curiosity, creativity, diligence, and intellectual honesty. We focus on the long term, working together to build elegant and general systems that endure and scale as we grow. And we incentivize our employees to cooperate and share ideas, because we know that compounding our efforts magnifies our achievements. The result is a company where smart, dedicated effort can have a major impact. We've been in the hedge fund business since 2003, and we're still growing. We're looking for talented and driven people who can grow with us in the years ahead. About the Job The production group at Edgestream ensures that our systematic trading engine operates optimally in the global financial markets. Our close-knit team of skilled professionals leverages expertise in software, data, and analytics to drive success-measured in real-time, every day. We are seeking a Trading Desk Engineer to become a high-impact member of our trading operations team. This role sits directly on the trading desk, bridging markets and technology. You will monitor and support live trading systems, resolve production issues in real time, and develop tools to improve automation and efficiency. Responsibilities: Monitor, support, and troubleshoot global trading systems in real time, with particular focus on night-shift coverage. Work directly with trade-ops team and production team to ensure smooth execution and accurate risk reporting. Develop, optimize, and automate trading desk tools, alerts, and dashboards. Perform rapid code fixes and deploy changes to production environments during live market hours. Provide on-call support on a rotating basis, escalating issues quickly and clearly. Qualifications: Advanced degree in computer science, math, financial engineering, or related. 2-6 years of hands-on trading support, trade desk technology, or electronic trading operations. Proven ability to debug live systems under pressure. Market knowledge across equities, futures, FX, or derivatives. Strong coding (Python preferred), plus UNIX/Linux, SQL, FIX protocol. Excellent communication skills and ability to interface between traders and engineers. Willingness to work night shift on rotational basis and provide on-call coverage. Some of the benefits of working at Edgestream: Competitive salary, bonus, and incentive compensation based on overall company performance. Fantastic resources, accumulated over decades, for turning ideas into reality. Comprehensive, first-class benefits (including excellent medical and dental insurance, 401(k), HRA, FSA, life insurance, daily catered lunch, and an onsite gym). For qualified employees, the opportunity to invest in our funds. Contact Info E-mail: ************************. Please Note: All applicants must be authorized to work in the United States without requiring present or future visa sponsorships. Legal disclaimer: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

The IT Support Specialist is a part of a collaborative team providing daily support needed to ensure a successful Information System in a Human Resources Setting. This position is responsible for the overall help desk services function and assists, when necessary, with end user training for the HRIS and Time and Attendance systems. Primary Duties and Responsibilities (Essential Functions) include but are not limited to the following: Works directly with worksite managers and/or employees to respond and resolve help desk inquiries Track and report on overall quantity and type of help desk requests and resolutions. Identify and report findings of end user needs/issues. Initiate efforts and procedures to maintain data integrity, troubleshoot and recommend solutions Collects detailed information to categorize request to determine method of resolution Uses discretion to effect timely solution of problems to ensure customer satisfaction, eliminate downtime Solicit feedback and identify overall needs of HRIS end users Exercises sound professional judgment in analysis of problem to: (1) attempt hardware/software solution by phone, or (2) decide proper level of maintenance required to solve problem Assist, when necessary, in the testing of new reports, processes, etc. and provide testing results to appropriate parties. Actively participate and make contributions in team meetings and one-on-one meetings Supports the Payroll Department to ensure accurate and efficient client payrolls Qualifications Any deviation from the qualifications listed below must be approved by the President of NEMR Consistent attendance Ability to maintain confidentiality of insurance and human resources information Three years of experience in computer technology with prior exposure to HRIS systems High degree of initiative in handling multiple priorities simultaneously in a fast-paced, deadline-driven, detail-oriented work environment Ability to handle large volume of work Working knowledge of the advance features of MS Office (Word, Excel, PowerPoint, Outlook) Excellent organizational and communication skills with close attention to detail Excellent telecommunication skills High level of interpersonal skills/customer service skills to build relationships with both employer and employee clients as well as across internal departments Technical skills: Background in application system management Knowledge of general configuration of HRIS platforms, time and attendance, physical time clocks, CRM systems, etc. i.e. pay and work rules and a solid understanding of federal, state and local labor laws Understanding of HRIS database design, structure, functions and processes and experience with database tools Preferred Education and Experience: 1-2 years of verifiable HRIS experience and/or IT experience Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Salary - 30 - 40K

Provides technical, software, hardware, and network solutions to all computer users by performing question/problem diagnosis, and guides users through step-by-step solutions by performing the following duties: • Responds to and logs requests for technical assistance in person, via phone, and electronically. • Diagnoses and resolves basic technical hardware and software issues. • Redirects unanswered problems to appropriate resource. • Identifies and escalates situations requiring urgent attention. • Tracks and routes problems and requests, and documents resolutions. • Stays current with system information, changes, and updates. • Performs other related duties as assigned.