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Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Computer technician job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 4d ago
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Receiving Support Associate, Part Time - Aventura
Bloomingdale's, Inc. 4.2
Computer technician job in Miami Springs, FL
A Bloomingdales Logistics and Fulfillment Professional plays a critical role in the daily operation of our store, delivering seamless execution of the merchandise receiving, logistics, and fulfillment functions according to company standards. A Logi Support, Receiving, Associate, Part Time, Retail, Fulfillment
$25k-30k yearly est. 7d ago
Mission Support Specialist
AEG Fuels 4.2
Computer technician job in Miami, FL
:
Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, and corporate operators.
AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel's aggregate volume within a network of over 3,000 airports as well as the company's specialized expertise in delivering products safely and on-time.
AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG's team and with offices in Miami, Houston, Toluca, Medellin, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.
AEG Core Values:
Excellence & Teamwork
Entrepreneurship & Innovation
Respect & Trust
Always Do What's Right
Job Overview:
We are seeking a proactive and detail-oriented Missions Support Specialist. This position plays a key role in supporting AEG's strategic accounts by ensuring smooth and efficient flight operations. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a passion for delivering top-tier customer service.
Responsibilities:
Assist with the coordination of flight operations, including permitting and flight following
Support ground handling arrangements and logistics for domestic and international flights
Procure fuel and manage fuel-related logistics
Serve as a liaison between clients and vendors to ensure timely and accurate service delivery
Provide exceptional customer service and maintain strong relationships with strategic accounts
Proactively resolve issues that arise during flight planning and execution
Maintain accurate records and ensure compliance with regulatory and company standards
Collaborate closely with the Flight Operations Manager and other internal teams
Requirements:
Previous experience in flight operations, aviation services, or a related field preferred
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Ability to work flexible hours, including nights, weekends, and holidays as needed
Proficiency in Microsoft Office and operations software tools
A team-oriented mindset with a commitment to problem-solving and continuous improvement
What We Offer:
Competitive salary package.
4 weeks of PTO to start + 6 paid holidays.
Health Benefits
Dental & Vision Insurance
6% match on 401K.
A collaborative and innovative work culture.
Shift Schedule:
* Employees will work variable rotating schedules throughout the week, including rotating weekends, with four 10-hour shifts each week totaling 40 hours.
$36k-62k yearly est. 7d ago
Mission Support Specialist
Associated Energy Group Fuels
Computer technician job in Miami, FL
: Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, and corporate operators.
AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel's aggregate volume within a network of over 3,000 airports as well as the company's specialized expertise in delivering products safely and on-time.
AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG's team and with offices in Miami, Houston, Toluca, Medellin, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.
AEG Core Values:
Excellence & Teamwork
Entrepreneurship & Innovation
Respect & Trust
Always Do What's Right
Job Overview:
We are seeking a proactive and detail-oriented Missions Support Specialist. This position plays a key role in supporting AEG's strategic accounts by ensuring smooth and efficient flight operations. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and have a passion for delivering top-tier customer service.
Responsibilities:
Assist with the coordination of flight operations, including permitting and flight following
Support ground handling arrangements and logistics for domestic and international flights
Procure fuel and manage fuel-related logistics
Serve as a liaison between clients and vendors to ensure timely and accurate service delivery
Provide exceptional customer service and maintain strong relationships with strategic accounts
Proactively resolve issues that arise during flight planning and execution
Maintain accurate records and ensure compliance with regulatory and company standards
Collaborate closely with the Flight Operations Manager and other internal teams
Requirements:
Previous experience in flight operations, aviation services, or a related field preferred
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Ability to work flexible hours, including nights, weekends, and holidays as needed
Proficiency in Microsoft Office and operations software tools
A team-oriented mindset with a commitment to problem-solving and continuous improvement
What We Offer:
Competitive salary package.
4 weeks of PTO to start + 6 paid holidays.
Health Benefits
Dental & Vision Insurance
6% match on 401K.
A collaborative and innovative work culture.
Shift Schedule:
Employees will work variable rotating schedules throughout the week, including rotating weekends, with four 10-hour shifts each week totaling 40 hours.
$31k-54k yearly est. 7d ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Computer technician job in Boynton Beach, FL
Description:
International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technical support, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 7d ago
Computer Field Tech Position-Miami FL
BC Tech Pro 4.2
Computer technician job in Miami, FL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Computer technician job in Fort Lauderdale, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 29d ago
Technical Support Specialist
Sidley Austin 4.6
Computer technician job in Miami, FL
The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.
Duties and Responsibilities
Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
BA/BS degree or equivalent work experience
A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
Experience supporting Windows-based computers, including Microsoft Windows 10
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$75k-85k yearly Auto-Apply 6d ago
IT Support Specialist
Stefanini 4.6
Computer technician job in Boca Raton, FL
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
-Provide end user desktop / phone support to deterine and resolve end user support issues.
-Will require reimaging/imaging of laptops, desktops and thin clients on-site.
-Opening and closing tickets.
-Matching PO's with deliveries and acceptance of deliveries.
-Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member.
-Managing your specific ticket queue.
-Adding and troubleshooting hardware such as hard disks and memory.
-Troubleshoot encryption and system configuration issues.
-Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt
Requirements:
Qualifications
Win XP
Win7
Support helpdesk
Microsoft Office
Google Apps
VPN / Remote Connectivity
Mobile Device Support (Andriod, iOS, Blackberry devices)
Relevant desk side experience
MAC (OSX) support
Telephone Support using remote tools.
Ticket Management knowledge (Remedy).
Ability to make sound decision on the fly, to meet the customers needed.
Ability to manage multiple issues at one time.
Ability to work well as part of a team.
Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact.
Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
$43k-70k yearly est. 60d+ ago
IT Support Specialist
Usclaims
Computer technician job in Boca Raton, FL
US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4).
RESPONSIBILITIES AND DUTIES
Help Desk & End-User Support
Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person
Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime
Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently
Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution
Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues
Identify trends in recurring issues and recommend proactive improvements
Cybersecurity Training & Phishing (KnowBe4)
Own and manage the KnowBe4 security awareness training and phishing simulation platform
Assign, track, and report on employee cybersecurity training completion
Design, launch, and monitor phishing campaigns
Analyze results and provide metrics and recommendations to IT leadership
Support ongoing security awareness and risk reduction initiatives
Systems & Operations Support
Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training
Assist in installation, configuration, and maintenance of hardware, software, and network equipment
Support system upgrades, patches, and enhancements
Participate in planning and execution of network and system improvements
Maintain confidentiality of all data accessed, processed, or stored
Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation
Stay current with industry trends and best practices
Perform other duties as assigned
Participate in on-call support as needed after business hours or weekends
EDUCATION, SKILL & EXPERIENCE REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
5 years of experience in technical support or IT operations roles.
Proficiency in troubleshooting hardware, software, and network-related issues.
Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory.
Familiarity with Microsoft Defender for endpoint
Basic understanding of network protocols, routing, and switching.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Strong problem-solving skills and the ability to work independently or as part of a team.
Experience working in a collaborative environment with third-party service providers or MSPs is advantageous.
Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues.
Ability to learn and support new systems and applications.
$34k-57k yearly est. Auto-Apply 19d ago
IT Support Specialist
Us Claims Capital LLC
Computer technician job in Boca Raton, FL
US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4).
RESPONSIBILITIES AND DUTIES
Help Desk & End-User Support
Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person
Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime
Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently
Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution
Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues
Identify trends in recurring issues and recommend proactive improvements
Cybersecurity Training & Phishing (KnowBe4)
Own and manage the KnowBe4 security awareness training and phishing simulation platform
Assign, track, and report on employee cybersecurity training completion
Design, launch, and monitor phishing campaigns
Analyze results and provide metrics and recommendations to IT leadership
Support ongoing security awareness and risk reduction initiatives
Systems & Operations Support
Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training
Assist in installation, configuration, and maintenance of hardware, software, and network equipment
Support system upgrades, patches, and enhancements
Participate in planning and execution of network and system improvements
Maintain confidentiality of all data accessed, processed, or stored
Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation
Stay current with industry trends and best practices
Perform other duties as assigned
Participate in on-call support as needed after business hours or weekends
EDUCATION, SKILL & EXPERIENCE REQUIREMENTS
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
5 years of experience in technical support or IT operations roles.
Proficiency in troubleshooting hardware, software, and network-related issues.
Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory.
Familiarity with Microsoft Defender for endpoint
Basic understanding of network protocols, routing, and switching.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Strong problem-solving skills and the ability to work independently or as part of a team.
Experience working in a collaborative environment with third-party service providers or MSPs is advantageous.
Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues.
Ability to learn and support new systems and applications.
$34k-57k yearly est. Auto-Apply 19d ago
Technical Support Specialist
Bis Digital 4.2
Computer technician job in Fort Lauderdale, FL
Technical Support Specialist
The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.
The responsibilities of the Technical Support Specialist include but are not limited to the following:
Answer incoming calls and respond to customer emails in a timely manner.
Provide technical insight to answer and resolve customer queries.
Leverages all available resources to provide the best information.
Follows all established processes regarding request for onsite service.
Maintains awareness of those assigned to support the call queue.
Appropriately escalates issues to supervisors.
Routes call appriately as requested.
Stays current on AV products and solutions serviced by the organization.
Leverages remote desk top technology to assist with remote software installations
Other related duties as assigned
$52k-76k yearly est. 60d+ ago
IT Help Desk Technician
Firstservice Corporation 3.9
Computer technician job in Dania Beach, FL
As a Helpdesk Tier 1 Technician, you'll be responsible for support to execute the information technology operations for FirstService Residential in order to support our employees and business units as they provide service to our clients. This is a great opportunity for someone who is looking to advance their career and grow with a stable and expanding company.
Your Responsibilities:
* Provides user IT help desk support on all software and hardware used within the company. Responds to help desk calls in a timely and effective manner.
* Maintains a high level of customer service in responding to IT help desk calls.
* Responsible for maintaining, supporting, troubleshooting, and installation of all server, desktop, and networking systems.
* Monitor and respond to all network security and virus threats.
* Working with other technical teams in order to come up with value based solutions to end-user issues
* Handling in office walk up issues with various tech issues within the main office (when you are in the office)
* Works together with IT leadership on strategies to effect and implement new company procedures, policy changes, etc.
* Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.
Skills & Qualifications:
* Bachelor's or 1 to 2 years of IT support experience.
* Preferred but not required: Computer Science degree or technical certification (MCSA, MCP, ITIL, MOS, MCSE etc.)
* Strong customer service skills.
* Experience in both ME Service Desk Plus and Desktop Central applications.
* Must be proficient in the use of Microsoft applications (Word, Excel, PowerPoint, Access, and Outlook). MOS Certification Preferred.
* Organization and prioritization skills.
* Strong Time Management.
* Strong problem-solving skills.
* Proficient in troubleshooting applications
* Knowledgeable in the company's products and protocols of the company's existing infrastructure, including Windows 10, 11 and, Ethernet networking, Microsoft office automation suite, VPN (SonicWALL), Exchange e-mail server, and Internet Information Server (IIS), and TCP/IP.
* Strong research skills.
* Strong communication skills.
* Capable of working without day-to-day direction from supervisor but knows when to solicit input.
* Communicates well in non-technical terms to users
* Ability to train, educate, and problem-solve with staff.
Physical Requirements:
* Able to work (9am-6pm)
* Be on the phone 90% of the time.
What We Offer:
As a full-time non-exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match.
Compensation:
$18 - $21 / hour
#LI-JD1
#LI-Hybrid
Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.
Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.
Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************.
Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.
$18-21 hourly 4d ago
Environmental Science Intern
SCS Engineers 4.4
Computer technician job in Coconut Creek, FL
What we are looking for SCS Engineers is looking for a summer 2026 intern for our Coconut Creek, FL office. This opportunity offers valuable hands-on experience in both technical and environmental business operations through a diverse range of client projects while giving you the chance to explore the beginnings of your own career path.
As an intern, you'll work alongside experienced professionals on projects centered around various aspects of site inspections and site history review, geographic information systems (GIS), soil and groundwater investigation/remediation, brownfield redevelopment, site development, and other projects. You will typically work 40 hours per week, dependent upon office workload.
How you can make an impact
You will contribute to our projects by assisting SCS project teams with the following tasks:
* Soil, groundwater, and vapor investigation/remediation sampling
* Phase I Environmental Site Inspections
* Laboratory data management and review
* Reporting and calculation preparation
* Design assistance
Qualifications
* Currently pursuing a bachelor's or master's degree in geology, hydrogeology, soil science, environmental science, environmental or geological engineering and graduating by June 2028 required. Candidates going into senior year are preferred.
* Must be willing to live in the Broward or Palm Beach County areas for Summer 2026 (housing will not be provided).
* ArcGIS and/or AutoCAD experience preferred.
* Previous leadership experience a plus.
* A valid driver's license with a driving record in good standing required.
Learn more about internships at SCS!
************************************** KOHII
Pay Range
USD $20.00 - USD $23.00 /Hr.
Additional Information
At this time, we only consider candidates who are authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship for our internship program. What You'll Gain • Paid internship experience • Mentorship from seasoned engineers and scientists • Networking and development opportunities • Exposure to diverse engineering and science projects • A collaborative, employee-owned company culture Timeline • Internship runs from May/June to August/September 2026 • Start and end dates are flexible to accommodate academic schedules Learn more about our internship program: ************************************** KOHII Whether it's reducing methane emissions at agricultural facilities and landfills, repurposing contaminated properties, producing alternative energy, or sequestering carbon, we've been focused on finding smart climate solutions and improving the natural environment since our inception over 55 years ago. Join our 100% employee-owned firm and start creating your own legacy. As a growing firm, we offer excellent opportunities for career advancement and a competitive package. SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at ***************************.
$20-23 hourly Auto-Apply 18d ago
IT Support Specialist
Helm Bank 3.9
Computer technician job in Miami, FL
Job Title: IT Support Specialist
Summary
The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone.
Essential Duties & Responsibilities
Responsibilities include the following: other duties may be assigned:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the Bank (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Logging all service requests and updating tickets as needed
Requirements and Qualifications
Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major.
Current relevant industry certifications
Minimum two years of relevant experience in a help desk/IT support role.
High-level knowledge of commonly used software, hardware and applications
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Customer/Client Focus.
Credibility.
Problem Solving/Analysis
Teamwork Orientation.
Initiative.
Stress Management
Organizational Skills
Time Management Skills
Multitasking Skills
Technical Capacity
Effective communicator
Adaptability
$43k-72k yearly est. Auto-Apply 60d+ ago
Network Support and Security Technician
Florida National University-Main Campus 3.7
Computer technician job in Miami, FL
Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:
* Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
* Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
* University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
* Special Projects: Execute special projects assigned by the President or supervisor.
* Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
* Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities:
* Assist staff with basic training in computer software or network use, as directed.
* Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
* Support the IT department operations and routine maintenance.
* Document and report security incidents; assist in assessing their impact under supervision.
* Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
* Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
* Conduct periodic vulnerability scans and patches.
* Follow instructions from IT system administrators regarding access privileges and security controls.
* Stay informed about basic security trends and participate in required training.
* Conduct periodic audits of managed systems and help review network security settings.
* Help secure Azure resources (VMs, databases, storage) by following established procedures.
* Support the use and monitoring of Azure Sentinel and other security tools as directed.
* Work with the IT team on security projects and daily operations.
* Apply operating system and software updates to staff workstations.
* Monitor and investigate system backups failures.
* Coordinate with vendors for equipment replacement or support.
* Support workstation setup, software testing, and remote assistance.
* Monitor and investigate network security systems and resolve issues.
* Document incidents and resolutions for routine technical issues.
* Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
* Manage Azure Sentinel, our cloud-native SIEM solution.
* Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
* Provide user assistance with the proper and efficient use of their systems
* Keep staff workstations up to date with OS patches, drivers, and software updates
* Work with vendors on behalf of users and for replacement equipment
* Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.
* Provide technical support and training to staff on cybersecurity best practices.
Requirements:
* Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role
* Familiarity with Azure services (such as Azure AD, Azure Firewall)
* Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.
* Understanding of VPNs, LAN/WAN networking, and basic patch management.
* Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).
* Familiarity with Windows and Mac operating systems; ability to provide desktop support.
* Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).
* Experience with setup and maintenance of network devices (switches, routers, firewalls).
* Ability to follow established procedures for asset management and patch management.
* Understanding of Active Directory and security best practices.
* Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.
* Commitment to maintaining confidentiality and privacy of information and records.
* Willingness to work flexible hours, including occasional weekends or after-hours support.
* Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.
* Experience working with Windows / Mac OSX desktop.
* Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable
* Experience working with Asset/Image Management and patch management solution
* Microsoft Active Directory and Security best practices.
* Must be a flexible and reliable team player
* Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
* Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
* Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.
* Must be able to work weekends and after hours whenever needed
License/Certification:
* Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)
* CompTIA Security+,
* LAN/Networking: 2 years (Required)
* Active Directory: 2 years (Required)
* CompTIA Network+ 3 years (Required)
Job Type
Full-time
$39k-46k yearly est. 13d ago
Help Desk Support Analyst (Full Time)
Tekrecruiter
Computer technician job in Boca Raton, FL
TekRecruiter has been asked to recruit a Help Desk Support Analyst to join the team of an awesome technology company in Boca Raton, FL. This is a Full Time position which sits onsite in their Boca Raton corporate location.
The Help Desk Support Analyst will provide level 1 support to internal employees:
You will resolve computer\-related issues for our employees
You will be trouble shooting but not limited to: network and connectivity issues, user accounts and passwords, as well as computer and laptop maintenance
Performs troubleshooting through diagnostic techniques and pertinent questions
Determines the best solution based on the issue and details provided by office personnel
Walks employees through the problem\-solving process
Directs unresolved issues to the next level of support personnel
Provides accurate information on IT products or services
Records events and problems and their resolution in logs.
Follow\-ups and updates customer status and information
Identifies and suggests possible improvements on procedures
TekRecruiter is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. TekRecruiter will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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$18 hourly 60d+ ago
Help Desk Technician
Giaspace
Computer technician job in Fort Lauderdale, FL
The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask…
Tired of being treated like just a “geek?”
Feel like your career is stuck in “rinse and repeat” mode?
Are you fed up with poor pay for being a really good tech?
Well, you're reading this; that's good. That means, you're ready for a change. So are we.
We are GiaSpace, an enterprise services company that feeds the technology demands and network needs of small and medium sized businesses in the South Florida Market. Each of us make up a brilliant team of dedicated intellectuals, some are great at Sales & Marketing, and others are great at Technology & Network infrastructures. Every role, serving an absolute purpose.
That's where you come in… Keep reading, it gets better.
We don't want a tech that just knows computers, because we could find that really easily. Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III):
Windows Server, Troubleshooting and Repair
Network Component Installation, Diagnostics
DHCP and DNS Working Experience, Diagnostics
VPN Configuration, Setup and Implementations
Routers and Switches, Working Utility Expertise
Virus and Security Troubleshooting & Remedies
Proficient Capacity to Serve People, and Problems
Working Ability to Ask for Help, when needed
Identify potential band-aids or issues that need to be addressed before they become larger problems
Standby rotation
Now, let's talk about the Why you'd want to work here…
Yes, we have benefits. Yes, we have a 401k. In today's market, nearly everyone does. We will train you, how to utilize our proven Service Processes, and support you as a Proficient Technical resource in the field, every day. We have a competitive salary range, and it's reserved for the right candidate to learn in the interview process.
Ready for the next step? Good, here are a few final details to consider…
We do not believe that, being career-stuck is a strategy. The greatest rewards are reserved for those, who want to be more and then put in the work, to be their best version of themselves. We expect to retain the best, and that is why we are so bold about what we want - because we expect to find it. Send in your Cover Letter and Resume, to: [email protected] and be sure to list in the Cover Letter, why this specific role fits into your Career Path. Only submissions with these articulations will be considered.
No recruiters, please.
$34k-57k yearly est. 60d+ ago
IT Support Specialist
Asmglobal
Computer technician job in Fort Lauderdale, FL
IT Support Specialist
DEPARTMENT: Operations/Facilities
REPORTS TO: IT Manager
FLSA STATUS: Hourly - Non-Exempt
The Role
The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities.
ESSENTIAL DUTES AND RESPONSIBILITIES
Provide on-site technical support to Event customers, vendors, and guests pre/during/post event.
Patch, configure and deploy network cables and wire ethernet ports.
Network cabling maintenance and support (Cat6).
Provide customer service and Help Desk technical support to staff members.
Responsible for On-boarding new hires with setting up and configuring workstations.
Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)
Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure
Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests.
Responsible for maintenance of IT inventory and performing minor hardware repair of equipment.
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
1 to 2 years in an IT support role with experience in Help Desk or network environments.
Experience working directly with users/clients on technical issues in person and by phone.
SKILLS AND ABILITIES
Proficiency in Microsoft Office Suite
Experience with Citrix, Microsoft, and/or Azure system administration
Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS
Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications.
Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams)
Comfortable with network switch installations, configurations, management, and support.
Must have excellent communication skills, both written and verbal.
Must possess strong organizational and troubleshooting skills.
Must be a self-starter, able to prioritize, multi-task and work independently.
Able to effectively follow directives, work with and communicate clearly within a team dynamic.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
COMPUTER SKILLS
CompTIA A+ and Network+ certification, preferred.
CCNA certification highly, preferred.
Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site, Broward Convention Center
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another.
Perform manual labor which includes regular ability to lift and hold at least 50 pounds.
Requires dexterity and ability to use hands and fingers to operate basic tools and equipment.
Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk.
Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$34k-57k yearly est. Auto-Apply 60d+ ago
IT Help Desk Support Engineer (MSP)
K2 Staffing
Computer technician job in Fort Lauderdale, FL
Summary Our client is a leading IT Solutions Company located in the Fort Lauderdale, FL and they are in need of a Level III IT Engineer. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 5 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
Having worked in an MSP environment is a MUST.
Three years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
How much does a computer technician earn in Boca Raton, FL?
The average computer technician in Boca Raton, FL earns between $28,000 and $52,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Boca Raton, FL