Computer technician jobs in Canton, OH - 663 jobs

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Job Description Key's IT Service Desk is responsible for providing technical support for all hardware, software and network connectivity issues throughout the Corporate and Retail Key Bank Enterprise. We strive to attain a high first call resolution while providing exemplary client service for our internal employees and contractors. Phone Based Support • Answer incoming calls at your desk through a wired headset • Perform initial problem determination with your client • Utilize remote control tools to resolve client issues • Utilize Service Manager Knowledge base containing over 9000 Knowledge Articles to resolve client issues • Document client interaction and steps taken in Service Manager • Resolve your call using all available resources, striving for First Call Resolution or sending a ticket to support when necessary • Stay informed, read internal communications and participate in daily group chat feeds • Manage your time effectively, use escalation guidelines • Manage After Call Work and Auxiliary time daily 50 minutes or less • Receive 2 - 15 minute breaks, self-scheduled based on phone availability • Receive a half hour lunch for an 8.5 hour workday, scheduled by management Qualifications Technical Support With at least 3 years of experience Inbound Call Center With at least 3 years of experience Typing at 35 WPM Additional Information To know more on this position or to schedule an interview, please contact; Maria Nerizza De Mesa ************ maria.demesa[@]collabera.com

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

Our client is looking for a motivated and passionate software craftsperson to help in create, extend, and maintain the core of their software platform as they expand past their current offerings in services related to energy and convenience in order to take their business to the next level. Job Description Role: SNOC Specialist/IT Support Location: Akron, OH Duration: 1 year Description: Systems & Network Operations Center (SNOC) Specialist This position works 12 hour shifts in order to provide 7 x 24 x 365 support. Candidate must be available to work day and night shift, weekends and holidays. Job Summary: This position is responsible for the daily operational support in Client's System & Network Operations Center (SNOC). SNOC provides continuous proactive monitoring and first level admin support of the Client IT systems including servers, network devices, applications, databases, voice systems and energy management systems. Duties: Analyzing/Troubleshooting UNIX/Linux server configurations and processes Analyzing/Troubleshooting Microsoft server configurations and processes Basic database administration Monitoring network traffic, analyzing network problems and performance Responding to alerts from system monitors & performing first level problem identification and resolution Issuing tickets for problem escalation Performing batch scheduling functions, including monitoring and execution Supporting multiple teams during event identification, escalation and resolution. Qualifications An associate's or bachelor's degree in Computer Science or related discipline is preferred but equivalent work experience will be considered in lieu of a degree Strong problem solving and communication skills (verbal and written) Strong multitasking ability including monitoring a continuous flow of alerts while performing troubleshooting and system administrative tasks Highly motivated, creative thinker with proven ability to troubleshoot and solve problems in a production support environment Network & Windows troubleshooting and administrative skills Familiarity with Linux/Unix operating system and commands. If interested, respond with your updated resume to **************************** or can reach me at ************. Additional Information All your information will be kept confidential according to EEO guidelines.

LOCATED IN AURORA, OHIO*** About Us LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure an uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the data center (our main focus), financial, computer service provision, and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers. Position Description: IT Support Specialist The IT Support Specialist provides Tier 1 and Tier 2 technical support across the organization, ensuring that employees have reliable access to the hardware, applications, and systems they need to perform at their best. This role works hands-on with Windows devices, Microsoft 365, enterprise applications, networking basics, and manufacturing-floor tools. This is a great opportunity for someone early in their IT career who thrives in a fast-paced environment, enjoys solving technical problems, and takes pride in providing excellent service. Key Responsibilities: End-User Support Provide Tier 1 & Tier 2 support for desktops, laptops, mobile devices, and corporate applications. Troubleshoot issues involving connectivity, user identity/access, device performance, and software errors. Support both office employees and manufacturing-floor personnel. System Setup & Configuration Set up and configure Windows devices, printers, user accounts, MFA/security tools, and standard apps. Assist new hires with workstation setup and onboarding support. Application & System Support Assist with ERP system support and enhancements. Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and general business applications. Participate in new system rollouts, upgrades, and implementation projects. Ticketing & Documentation Log, track, and resolve support tickets according to defined SLAs. Maintain accurate documentation, device lifecycle records, and asset inventory. Report recurring issues to the IT team to drive long-term solutions. Operational Support Assist with hardware imaging, network troubleshooting, and basic IT maintenance tasks. Support IT initiatives and contribute to continuous improvement of support processes. Qualifications: Required 1-4 years of IT support, help desk, or service desk experience. Strong troubleshooting abilities across hardware, software, and networks. Excellent communication and customer service skills. Hands-on experience with: Microsoft 365 (Teams, Outlook, OneDrive, SharePoint) Windows operating systems Basic networking (DNS, DHCP, Wi-Fi, VPN) Ability to support manufacturing-floor technology and work onsite as needed. Preferred Experience with ERP systems, ticketing platforms, or endpoint management tools. Exposure to Active Directory or Azure AD. Knowledge of IT asset management practices. Education Associate degree or higher in Information Technology, Computer Science, or a related field preferred. Equivalent hands-on experience will be considered in lieu of a degree. Industry certifications are a plus, including: CompTIA A+, Network+, Security+ Microsoft 365 Fundamentals (MS-900) Microsoft Certified: Modern Desktop Administrator Associate Who Thrives in This Role Someone who loves solving problems and helping people Someone who communicates clearly and stays calm under pressure Someone who is eager to learn and grow in an enterprise IT environment Someone who takes initiative and follows through What We Offer: Competitive pay with performance incentives 100% company-paid medical, dental, and vision 401(k) with company match 3 weeks PTO, 8 paid holidays, and 2 floating holidays Why You Will Love Working with Us: Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects. Innovation: Immerse yourself in an environment that celebrates forward-thinking and continuous improvement. Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life. Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees. Salary Description $85,000 to $114,00

Crane Technician For more than 150 years, Morgan has been committed to offering world class solutions for the metals industry. At Morgan, we position our customers for success by collaborating with them to enhance safety, improve efficiency, and deliver value through the world's most advanced material handling systems-while building a better future for our employees and community. Due to growth, we are looking for a full-time Crane Technician to join our team in Alliance, OH You will assemble, install, and maintain Morgan's industrial overhead cranes at customer sites across the U.S while ensuring that innovation comes standard with every order. Join our team to help us fulfill our vision: To challenge the possibilities of today by thinking differently. Responsibilities: Assemble, install, wire, and commission Morgan industrial overhead cranes at customer sites across the U.S. Perform preventative maintenance on overhead cranes Inspect mechanical and electrical systems on overhead cranes Troubleshoot and repair mechanical and electrical systems, including AC and DC electrical systems Must be able to work safely and efficiently at heights of up to 100 feet Education/Experience: High school diploma or equivalent At least 1 year experience in a related industry Welding experience is a plus Ability to read blueprints and use metrological instruments such as micrometers Basic organization, communication, and problem-solving skills Must have own tools Skills in one or more of the following areas preferred: Millwright work Iron work Pipefitting Electrical meters Basic machining Basic welding Basic rigging Benefits: Competitive wages Comprehensive benefits package, including: Health insurance Dental insurance Vision insurance Life insurance 401(K) 401(K) matching Paid time off About Morgan: For more than 150 years, Morgan Engineering has created a legacy as a world leader in material handling systems. Through the design, production and service of large-scale industrial overhead and gantry-type cranes and mill equipment, we provide the innovative technology and engineering expertise to move our clients' businesses forward. To learn more about our company or apply for this position, visit ************************** Disclaimer: Morgan Engineering provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

NWH, founded in 1967, has become the leading manufacturer and supplier of hardwood lumber to North America, Europe, and Asia. With an unwavering focus on simplifying the customer experience, NWH serves the furniture, flooring, cabinet, molding, and millwork industries with 14+ hardwoods species from the major U.S. growing regions as well as imported plywood and exotic lumber. The company operates over 30 manufacturing and warehousing facilities across the country including sawmills, concentration yards and distribution facilities using innovative technologies to streamline the procurement process for customers. NWH supplies only sustainable, high-quality hardwoods to protect our resources today and for future generations. For more information, please visit nwh.com. NWH is seeking a qualified Application Systems Support Specialist to join our IT team. This position will focus on the development and support of internal and third-party applications to facilitate efficient data flow and operational continuity. Preferred experience includes SQL Server, SSIS, SSRS, SSMS, Secure File Transfer (sFTP), SmartConnect, SmartPost, and API-based solutions. This role requires close collaboration with both internal teams and external partners. Key Responsibilities * Actively monitor and address issues promptly to reduce system downtime * Develop, configure, implement, and support integrations connecting internal business applications with external partner systems * Provide Level 1 and 2 support for in-house and third-party applications, data pipelines, and systems integrations * Build, manage, and document API integrations (REST, SOAP, JSON XML), including authentication methods (OAuth, API keys, Pgp keys, etc.) * Collaborate with business and IT teams to collect requirements and convert them into scalable integration solutions * Ensure application system integrations comply with performance, security, and compliance standards * Maintain comprehensive documentation of data flows, system mappings, and integration processes * Support system upgrades and migrations by ensuring compatibility and continuity of integrations Qualifications * 3-5 years of demonstrated experience managing complex system integration projects * Bachelor's degree preferred * Strong SQL skills * Understanding of data transformation and mapping techniques * Experience using SQL to validate, test, and troubleshoot integration data flows * Strong knowledge of API development, management, and testing including authentication methods * Skilled and experienced in scripting or programming languages such as C#, Python, or PowerShell * Hands-on experience with SQL Server Integration Services, SmartConnect, SmartPost (or similar integration platforms) * Working knowledge and experience with Windows server and cloud environments * Ability to identify, analyze, and resolve problems with clear and effective communication * Familiarity with manufacturing ERP or financial systems integrations (e.g., Microsoft Dynamics GP, Epicor, or similar platforms.) Preferred Skills * Knowledge of EDI transactions and other B2B integration protocols * Familiarity with data governance and security best practices * Knowledge of integration design patterns and best practices * Familiarity with version control systems (Git) and CI/CD pipelines * Understanding of manufacturing processes and industry-specific data flows * Ability to manage and prioritize multiple tasks and projects in a dynamic manufacturing environment NWH is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, sexual orientation, national origin, disability, or protected veteran status.

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Flexible Schedules & Excellent Pay Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with company match Esteemed Vendor & Company Job Training Career Advancement Opportunities Micro Center is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their personal growth and careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer. #appcast

Department: Computer Science Reports To: Program Manager Recruitment Type: Internal Employment Type: Student Non-Union Work Schedule: Days Number of Openings: 0 Job Description: This internship aims to help students develop both technical and soft skills, preparing them to become successful job seekers and employees in the tech field. Internship Responsibilities and Activities: The primary goal of this internship is to review and update the Help is Here (HIH) app. Responsibilities include: Review and update the HIH app. * Develop a project plan for updates and meet with Tri-C counselors and staff to discuss. * Update software. * Update Counselor requests. * Review usage. * Make recommendations for updates based on research. * Other tasks as assigned. As time allows, there may be additional tasks, including: Career Readiness: * Enhance LinkedIn profiles, resume reviews, mock interviews, and more. Communication and Presentation: * Presentations to boost confidence and communication skills. Departmental Projects: * Engage in short-term projects to assist the Computer Science department. Cybersecurity Defense Center Maintenance: * Research and recommend solutions to technical problems. * Monitor system performance and troubleshoot issues. * Install, configure, and troubleshoot network and server systems, hardware, and software. * Provide technical assistance on hardware and software-related issues. Other Technical Projects: * Take part in various technical projects as assigned. Preferred Qualifications: * Currently enrolled IT student. * Programming experience in React Native preferred; strong skills in JavaScript, HTML and React. * Experience using Git and GitHub for source code control. * Experience deploying mobile apps to the Apple and Google store for testing purposes. * Excellent problem-solving and troubleshooting skills. * Passion for the field. Special Note: Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check. If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Provide technical assistance to computer system users. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Make a difference. Be happy. Grow your career. The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner. Position Responsibilities: Manage/repair all technology hardware including but not limited to computers, printers, and scanners. Maintain accurate hardware production inventories and spare stock Troubleshooting some software as needed Adheres to all documented processes Travel to off-sites to provide the same level of support as the main campus assignment Assist with project assignments to implement new technologies or hardware Provide on-call and project support as needed Assist with the movement of I&T assets either receiving new equipment or decommissioning of end of life equipment Position Requirements: Demonstrate a deep understanding of the technical environment and its business return. Strong communications; written and oral Have the necessary communication and interpersonal skills to interact with clients at all levels Can keep up to date with technology as it develops and inform their clients of the potential impact. Be self-managing and capable of prioritizing workload based on client requirements. The ability to work under pressure within a team and the ability to multitask are important attributes for this role The candidate will have good problem-solving skills and be highly motivated. He/she will be required to work on own initiative and must therefore possess good decision-making skills Maintain a clean and orderly work environment. The candidate will need to be able to take direction from leads and react to downtimes in the environment. Possess a valid driver's license and be able to provide an annual Motor Vehicle Report (MVR) that meets requirements. Education and Experience: Bachelor's degree in the field of computer science, telecommunications, or information sciences, and 3 years experience or 6 years of relevant work experience Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Job Description Ergon - West Virginia, Inc. in Newell, WV currently has an opening for an Information Systems Support Technician. We are a great company with great pay and great benefits. Ergon is a relationship-driven company that values each employee's willingness to learn and contribute to the team. We are family owned and we pride ourselves on maintaining a small company feel. The Information Systems Support Technician provides end user support for hardware, software and technology systems. Information Systems Support Technician Responsibilities: Keep safe work habits as the highest priority at all times Develop good working relationships with all co-workers, customers, and associates. Respond to user support requests via phone, email and through a ticketing system. Support PC deployment, imaging, system updates, and asset tracking. Maintain technical documentation in help desk and asset management systems. Provide informal user technical training and support. Assist with A/V equipment, office setups and departmental admin tasks. Collaborate on escalated IT issues and projects. Support IT security and data protection protocols. Respond to call out duties as assigned. Demonstrate purposeful growth to develop new skills and identify and execute continuous improvement projects. Information Systems Support Technician Requirements: Requires a high school diploma or equivalent required; Associate degree or higher in a relevant field is preferred. Relevant technical certifications (e.g., Comp TIA A+, Microsoft Fundamentals, ITIL Foundation, CCNA). Experience in help desk, technical support, or administrative support. Knowledge of Microsoft Windows OS and desktop application maintenance. Proficiency in Microsoft Office (Word, Outlook, Excel, PowerPoint, Visio, Teams) Experience with help desk ticketing and job tracking systems. Familiarity with SAP or enterprise software systems. Experience with data visualization tools such as Tableau or Power BI. Strong communication, organization, and time management skills. Ability to work independently and within a team. Customer service mindset. Professionalism and discretion in handling confidential information. Basic administrative skills. Must meet physical requirements of the position. Applicants must submit a resume to ********************* and include wage requirements. Must be able to pass a pre-employment drug screen and background check. A clean MVR is required. Ergon offers a competitive benefits package: 401(k) with company match, Health, Life, Dental, Vision, Paid Holidays, Vacation, Sick Leave, Tuition Assistance and Profit Sharing. Ergon - West Virginia, Inc. is an EEO/AAP employer Employment offer contingent upon pre-employment drug test, background check, and MVR. Job Posted by ApplicantPro

Full-time Description Join the largest independent full-line authorized provider of the industry's top four manufacturers for copier, printer, and multi-function product (MFP) technology as an IT Field Support Technician. To be successful in this role, the candidate needs to have good technical knowledge, strong communication skills, and the ability to work independently and with a team. This position will provide technical support of hardware, software, and operating systems ensuring exceptional customer service in a professional business environment. This may also include other network connected devices, depending on the client's service contract. You will diagnose mechanical or technical problems by applying the basic rules of troubleshooting to identify problems, investigate causes, recommend solutions to correct common failures, and develop checklists for typical problems. Responsibilities: Set up new user accounts and profiles and handle any password issues. Support the training and roll-out of new applications. Experience fixing printers and scanners. Ability to set up and work with smart boards. Basic knowledge of working with a server and networking. Chrome book repair. Utilize google suite. Answers basic questions about installation, operation, configuration, customization, and usage of network connected devices. Rectify customer issues promptly. Provide excellent communication when working with customer and team members. Escalate complex problems when required. Prioritize and manage many open cases at one time by maintaining files and records that are needed to track client issues entered into the ticketing database system. Working on assigned projects on an as needed basis. Requirements An associate degree or equivalent from a technical school or related work experience is required. Minimum of 1-3 years working in a professional helpdesk environment. A strong understanding of TCP/IP, DNS, SMTP, and other network protocols is preferred A basic understanding of networks, PC computer support, troubleshooting hardware and software issues, or classroom experience. Applicants with CDIA+ or COMPTIA A+ certification is a plus. Proficiency with business collaboration tools such as MS Office applications, Outlook, and client specific programs. Aptitude for quick learning of technical and procedural topics, self-motivating/self-learning work approach, and the ability to work and set goals with little supervision, while maintaining a strong work ethic. Requires the ability to perform multiple duties, be highly organized, work overtime when necessary, and be an excellent team player. Must have a clean driving record to include a valid driver's license and proof of insurability. OUR MISSION STATEMENT “Helping businesses thrive by delivering cutting edge office technology, solutions, and unparalleled customer experiences!” OUR CORE VALUES Own It • Always Deliver • Continually Improving • Innovative • Optimistic These are the core values that are the focus of our company culture that allow Ford Office Technologies to fulfill our mission every single day. Our values unite everyone toward a common goal and provide the foundation for a team environment that supports “what's next” as we expand and grow the company, and the team. They serve as the pathway to keep us at the forefront of the industry. We work very hard to solidify the trust that has been placed in us to bring our customers the very best experiences, as well as seamless office solutions now and into the future. From the beginning, Ford's primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn, our customers would come to value Ford Office Technologies as their company of choice.

and does not require you to move or relocate before hire.** Company Overview: E-Typist, Inc. is a forward-thinking and remote-friendly business that leverages cutting-edge technologies, including Office 365, OneDrive, Slack, SharePoint, and transcription software, to enhance collaboration and productivity. We are seeking a highly skilled and customer-focused Transcription Technology Support Specialist to join our team. This role is ideal for individuals who thrive in a dynamic, remote work environment and are passionate about providing top-notch technical support in the field of transcribing. Position Overview: As a Transcription Technology Support Specialist at E-Typist, Inc., you will be a key player in ensuring seamless operation and user satisfaction with our technology stack including equipment used for legal and general transcription. Your primary responsibilities will include troubleshooting technical issues, providing user support, and maintaining the functionality of essential tools such as Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment. Key Responsibilities: User Support: Provide remote technical support to end-users, addressing inquiries and resolving issues including but not limited to Office 365, OneDrive, Box, Slack, SharePoint, and transcription software and equipment Assist users with account setup, configuration, and access permissions. Troubleshooting: Diagnose and troubleshoot software and hardware issues, ensuring quick and effective problem resolution. Collaborate with software providers to escalate and resolve complex technical issues. Training and Documentation: Develop and deliver user training sessions on the effective use of our technology stack. Create and maintain comprehensive documentation for common issues and solutions. Collaboration Tools Management: Administer and maintain Slack channels, ensuring proper access, organization, and integration with other tools. Manage SharePoint sites and permissions to facilitate efficient collaboration. Software Integration: Ensure seamless integration and functionality between various software applications, including transcription software. Security and Compliance: Implement and enforce security best practices for remote users, with a focus on data protection and compliance. Qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in technical support roles, preferably in a remote work setting. Proficient in troubleshooting issues related to Office 365, OneDrive, Box, Slack, SharePoint. Experienced with transcription software and related equipment. Strong understanding of remote collaboration tools and their configurations. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a remote team environment.

We're seeking a jack-of-all-trades Service Desk Technician who is passionate about solving problems, eager to learn, and ready to get hands-on with a wide range of technologies. This role is perfect for someone who enjoys variety in their day-to-day work and takes pride in being the go-to person for all things tech. 30-32/hr We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Technical Troubleshooting: Strong ability to diagnose and resolve hardware, software, and network issues across various platforms (Windows, mac OS, mobile devices). Hands-On Mentality: Willingness to physically set up, configure, and repair devices and peripherals as needed. Versatility: A true jack-of-all-trades-comfortable switching between tasks, tools, and technologies. Customer Service Orientation: Excellent communication skills and a helpful attitude when supporting end users. Adaptability: Ability to learn quickly and handle unfamiliar systems or challenges with confidence. Time Management: Capable of prioritizing tasks and managing multiple support requests efficiently. Documentation Skills: Able to clearly document issues, solutions, and procedures for future reference. Team Collaboration: Works well with others, shares knowledge, and supports team goals.

AVI Foodsystems is looking for an energetic and optimistic team member to immediately hire to fill the role of Full-time IT Support Specialist at our Headquarters location in Warren, OH. This is not a remote position and is required to be on-site working Monday - Friday, dayshift. Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday. The IT Support Specialist plays a critical role in assisting team members with procedural and operational challenges related to IT hardware, software, products, and services. This position requires a proactive approach to identifying and resolving recurring issues, with a strong emphasis on trend analysis and continuous improvement. Working in close collaboration with Systems Administrators, Developers, and other IT personnel, the IT Support Specialist contributes to the development of long-term solutions aimed at reducing the frequency and impact of technical problems across the organization. Major Duties and Responsibilities: Responsibilities include (but are not limited to): All IT Support Responsibilities: Provide technical support for over 350 local users and 1,700 remote users, ensuring seamless operations across diverse environments Document all issues, troubleshooting steps, and resolutions in real time using a centralized support ticketing system Maintain an accurate inventory of technology assets, including hardware, software, and licensing compliance Independently research and interpret user manuals to identify solutions for complex technical issues Prioritize, diagnose, and resolve hardware and software issues related to computers, printers, peripherals, and telecommunication equipment Offer expert support for Windows OS, Microsoft Office Suite, Active Directory, and various commercial and proprietary applications Manage and troubleshoot networked multifunction devices, including printing, scanning, and faxing capabilities Collaborate with vendor support teams such as Dell, HP, Xerox, Microsoft, Juniper, and specialized software providers Provide technical assistance for Point of Sale (POS) systems Conduct follow-ups on resolved tickets to ensure user satisfaction and issue closure Participate in structured cabling and wiring projects as needed Set up and support technology for presentations and meetings Strive to resolve issues on the first contact, minimizing the need for escalation Escalate unresolved or specialized issues to appropriate IT teams Perform software installations and upgrades on end-user devices Willing to travel up to 10%, including occasional overnight stays IT Support Specialist Responsibilities: Conduct thorough analysis of support tickets to identify recurring patterns and root causes. Regularly present findings to management, along with actionable recommendations to permanently resolve or mitigate issues. Collaborate closely with IT teams and leadership to design and implement cost-effective, sustainable solutions for strategically significant challenges. Take an active role in the development and execution of these solutions where appropriate. Advocate for end users by prioritizing issues based on impact and severity, ensuring that resolutions align with the greatest overall benefit to the organization. Partner with management to establish and refine support procedures and guidelines, with a focus on enhancing service quality and operational efficiency. Requirements Qualifications: The role requires demonstrated experience in troubleshooting hardware, software, and network issues, or equivalent education and training. Prior customer service experience or training is highly advantageous. Strong interpersonal skills are essential. The individual must communicate with users in a respectful and effective manner, adapting their language to suit the user's technical proficiency whether technical or non-technical without sounding condescending. A minimum of three years in an IT support role within a corporate environment is required. Proven experience in resolving IT-related issues in a professional setting is essential. Skills: Demonstrates a proactive approach to learning and adapting to emerging technologies across multiple platforms Possesses excellent verbal and written communication skills for effective support via phone, in-person, and email Strong interpersonal skills with the ability to build positive working relationships Benefits: AVI offers: A family culture and atmosphere Competitive compensation Health, dental, vision, and life insurance for full-time team members 401(k) with generous company match Paid vacations and holidays Immense training and growth opportunities We conduct pre-employment drug testing. EOE

Great Day Improvements - IT Service Desk Technician Tier II Great Day Improvements is currently seeking a qualified candidate for the full-time position of Service Desk Technician. This position is a shared service role that supports all brands under Great Day Improvements and their respective systems and technologies. The Service Desk Technician serves as the first point of contact for IT support, resolving common technical issues while following established procedures and escalating complex issues to Tier II support. This role requires strong customer service skills, attention to detail, and the ability to follow documented troubleshooting steps effectively. Location: Twinsburg, OH (on-site) Pay Rate: $26.44 per hour Responsibilities * Serve as the first point of contact for IT support, providing technical assistance via phone, email, and remote support tools.• Follow documented troubleshooting steps to resolve common hardware, software, and network issues.• Assist users with password resets, account unlocks, and access requests in Active Directory, Azure, and Office 365.• Support standard IT equipment, including Windows computers, mobile devices, printers, and VoIP phones.• Log all incidents, requests, and resolutions in FreshService or other ITSM tools, ensuring accurate documentation.• Maintain IT knowledge base articles by updating and suggesting improvements based on common support issues.• Perform routine IT tasks such as software installations, printer setup, and workstation configurations.• Follow defined escalation procedures to refer advanced issues to Tier II support.• Assist in onboarding and offboarding users by following documented processes for account creation, provisioning, and deprovisioning.• Support IT security initiatives by ensuring compliance with company policies and best practices.• Participate in training sessions to develop technical skills and improve troubleshooting effectiveness. Qualifications * 1-2 years of experience in an IT support role, helpdesk, or customer service environment.• Basic knowledge of Windows 10/11, iOS, and Android troubleshooting.• Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk.• Familiarity with Active Directory, Office 365, and enterprise applications such as Microsoft Teams and OneDrive.• Strong written and verbal communication skills, with a focus on clear, user-friendly support. • Ability to follow structured troubleshooting steps and escalate complex issues appropriately.• Customer service-oriented mindset with a proactive approach to issue resolution.• Certifications such as CompTIA A+ or coursework toward IT certifications preferred. GDI is an Equal Employment Opportunity Employer #INDGDI

Great Day Improvements - IT Service Desk Technician Tier II Great Day Improvements is currently seeking a qualified candidate for the full-time position of Service Desk Technician. This position is a shared service role that supports all brands under Great Day Improvements and their respective systems and technologies. The Service Desk Technician serves as the first point of contact for IT support, resolving common technical issues while following established procedures and escalating complex issues to Tier II support. This role requires strong customer service skills, attention to detail, and the ability to follow documented troubleshooting steps effectively. Location: Twinsburg, OH (on-site) Pay Rate: $26.44 per hour Responsibilities • Serve as the first point of contact for IT support, providing technical assistance via phone, email, and remote support tools. • Follow documented troubleshooting steps to resolve common hardware, software, and network issues. • Assist users with password resets, account unlocks, and access requests in Active Directory, Azure, and Office 365. • Support standard IT equipment, including Windows computers, mobile devices, printers, and VoIP phones. • Log all incidents, requests, and resolutions in FreshService or other ITSM tools, ensuring accurate documentation. • Maintain IT knowledge base articles by updating and suggesting improvements based on common support issues. • Perform routine IT tasks such as software installations, printer setup, and workstation configurations. • Follow defined escalation procedures to refer advanced issues to Tier II support. • Assist in onboarding and offboarding users by following documented processes for account creation, provisioning, and deprovisioning. • Support IT security initiatives by ensuring compliance with company policies and best practices. • Participate in training sessions to develop technical skills and improve troubleshooting effectiveness. Qualifications • 1-2 years of experience in an IT support role, helpdesk, or customer service environment. • Basic knowledge of Windows 10/11, iOS, and Android troubleshooting. • Experience using ITSM ticketing systems such as FreshService, ServiceNow or Zendesk. • Familiarity with Active Directory, Office 365, and enterprise applications such as Microsoft Teams and OneDrive. • Strong written and verbal communication skills, with a focus on clear, user-friendly support. • Ability to follow structured troubleshooting steps and escalate complex issues appropriately. • Customer service-oriented mindset with a proactive approach to issue resolution. • Certifications such as CompTIA A+ or coursework toward IT certifications preferred. GDI is an Equal Employment Opportunity Employer #INDGDI