IT Desktop Support Engineer (Contract)
Computer technician job in San Diego, CA
We are seeking one Desktop Support Technician to provide Windows and MacOS/Ubuntu support at our San Diego office in California.
Skills and Experience
• Solid experience with Windows platform support and relevant troubleshooting.
• Linux (Ubuntu/RedHat) and MacOS support and troubleshooting
• Experience with Cisco IP phone and Video Conference system maintenance
• Solid knowledge of network fundamentals, including TCP/IP, DNS, SMTP, DHCP protocols
• Solid experience with MS Office365 support
• Experience in antivirus/malware incidents cleanup on Windows platform
• Good communication skill and customer oriented
• Good problem solving skill and be able to work independently
• Be able to remote support user over the phone
• Hold positive working attitude and be a committed team player
• Provide basic user training on IT fundamental services introduction
• Must be detail-oriented ,accurate and well organized
Responsibilities
• Team up with IT groups in the US and Taiwan (HQ) for Windows environment support
• Printer/fax/copier and Video conference equipment configuration and maintenance
• OA/RD tickets/requests follow-up and urgent incident escalation in day to day work
• Routine desktop/laptop hardware and software installation and troubleshooting , including
virus/malicious programs clean up on problematic Windows clients
• IT hardware inventory (laptop/desktop, spare parts) maintenance
• Attend and actively participate in local OA ticket review meeting on a monthly basis
• Escalate outstanding issues to local IT manager in accordance with published guidelines
• Be able to work overtime on requested business demand such as office move support in the
weekend
Lead IT Help Desk Specialist
Computer technician job in Carlsbad, CA
The Lead IT Help Desk Specialist will support our desktop/phone systems for 200+ person office in Carlsbad, remote office support, and server/network equipment. Additionally, you will partner closely with our Human Resources team to ensure IT equipment is prepared for new hires prior to start dates and facilitate IT training and set up on the employee's first day when required.
Reporting to Director of Information Technology, you will offer exceptional customer service while handling phones and email requests from internal users and will serve as a lead point-of-contact for escalation of help desk related issues.
Essential Job Functions and Duties:
Answer, respond to and document technical assistance requests for internal users through Jira
Delegate and escalate technical issues to the appropriate and/or available IT support specialist
Lead team in resolving IT issues and Jira tickets with extreme efficiency and customer satisfaction
Provide high quality support through courteous, prompt, and accurate communication
Troubleshoot and resolve Windows and Apple hardware and software issues
Troubleshoot LAN connectivity issues
Setup and deploy computer equipment for new employees including VOIP telephones
Troubleshoot printer and copier issues
Active Directory troubleshooting
Troubleshoot iPhone/Android mobile devices
Maintain documentation and records of technical requests and flag discrepancies or inconsistencies to supervisor
Work with remote users and offices to assist with computer issues
Provide support for general network connectivity with users; work with network connectivity vendors to troubleshoot local issues as required
Support conference room setups when requested
Proactively identify opportunities to improve remote user support processes
Assist with department projects and implementation of new processes
Ability to lift up to 70lbs
Other duties may be assigned
Position Requirements:
You have direct experience in an IT Help Desk or Support role
You have working knowledge of Windows and Apple desktop/laptop hardware, operating systems, and popular software packages (Microsoft Office 365, Adobe Creative Suite, etc.)
You have proven success troubleshooting and supporting LAN issues
You can identify problems and resolve them quickly
You are a multitasker and possess strong prioritization skills when managing multiple things at once
You are detailed oriented, well organized, and able to thrive in a face-paced environment
You perform well under pressure, while maintaining accuracy and professional demeanor
You have strong written and verbal communication skills; you are personable and an effective communicator with people at all levels
You enjoy working in a collaborative environment as well as individually
You are self-motivated; inquisitive, proactive & display strong initiative (learns/ask questions, applies, grows)
Preferred Education, Experience, and Skills:
You have previous working experience with VOIP phones/Technology, specifically hosted VOIP
You are experienced in supporting Audio/Visual set up in conference rooms
You have working knowledge of Microsoft Intune
WHO WE ARE
Build the Business. Build the Brand.
At Havas Edge we influence people to act by combining multi-channel marketing and commerce plus the creative and technology that powers them. Our work results in profitable growth and lasting relationships between customers and our client's brands.
Havas Edge is an award-winning international performance marketing agency with a proven track record of helping clients succeed. We're an integrated agency that embraces every media channel, a creative powerhouse that loves data and analytics, and a passionate partner committed to giving clients more for less. With expertise across all digital, broadcast and media domains, we help our clients build their businesses and brands - in that order.
Havas Edge is also part of the Edge Performance Network, a full-service, global performance marketing network. The Edge Performance Network offers clients expertise in all aspects of performance marketing, from analytics to strategy, creative and production, media planning and buying across all channels, as well as the industry's best attribution and modeling capabilities.
We are a full-service, direct response agency, headquartered in Carlsbad, CA with offices and affiliated offices in Boston, MA; Dallas, TX; London, UK; Los Angeles, CA; and Paris, FR.
IT Access Control Technician
Computer technician job in San Diego, CA
About the Company
Our client is an innovative, fast-growing technology organization committed to building solutions that support critical missions and enable teams to work securely, efficiently, and collaboratively. With multiple U.S. locations and a global presence, the company fosters a culture centered on integrity, teamwork, and purposeful impact.
Job Description
The IT Access Control Technician will support both Information Technology and Facilities/Security functions to ensure employees have safe, seamless access to company facilities and the technology resources they need. This role is part of the Service Delivery team within Enterprise Operations and collaborates closely with Security, Facilities, and HR partners. The position may be based in several U.S. office locations, with occasional travel to other sites as needed.
What You'll Do:
Manage physical access control and badge issuance processes for employees, contractors, and visitors.
Support onboarding and offboarding workflows to ensure proper access is granted and removed.
Maintain accurate records of access permissions and perform routine audits for compliance and consistency.
Troubleshoot and resolve access-related issues and support general IT service needs as part of the Service Delivery team.
Assist with device preparation, inventory tracking, and setup for new team members.
Contribute to facility and infrastructure projects, including new location integrations and upgrades to security-related systems.
Document procedures, workflows, and support guidelines to ensure continuity and clarity across teams.
Required Qualifications:
Candidates must possess strong people skills with the ability to create a welcoming and supportive experience.
Experience in IT support, facilities operations, security administration, or similar roles.
Strong attention to detail and commitment to following security and confidentiality protocols.
Excellent interpersonal and communication skills, with a focus on customer service and cross-team collaboration.
Ability to learn quickly, adapt to evolving processes, and work in a fast-paced environment.
Preferred Qualifications:
Experience working in environments where IT and physical security intersect.
Familiarity with access management workflows, onboarding/offboarding processes, or ticketing systems.
Interest in compliance, operational excellence, and continuous improvement.
Relevant coursework, certifications, or hands-on experience (not required, but a plus).
“Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.”
“W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick me if required by law in the worked-in state/locality.”
Support Desk Analyst
Computer technician job in Carlsbad, CA
COMPETENCIES (Knowledge, Skills & Abilities)
Exceptional Customer Service, soft skills
Proficient in Microsoft Windows desktop OS and the Microsoft Office Suite
Working knowledge of Mac/OS X and iOS
Working knowledge of Active Directory and Microsoft Windows domain environments
Able to install, setup, configure, troubleshoot, and optimize basic to moderately complex systems & components
Experience with Microsoft Office 365 user administration
Able to recognize and analyze system issues on a working level and identify resolutions or required escalations
Basic knowledge of ERP technologies and platforms - SAP optional but preferred
Able to recognize, understand, and troubleshoot system performance warnings, alerts and errors.
Basic understanding of requirements and techniques for integrating disparate systems or technologies.
Able to work independently and prioritize multiple tasks to support business critical processes and service level agreement requirements in a fast-paced environment
Basic understanding of 3rd party application support and troubleshooting.
Strong logic, problem-solving, along with specific attention to detail
Experience with multifunction printers, scanners
Minimum basic working knowledge of network concepts; DNS, DHCP, IP, MAC addresses.
EDUCATION AND EXPERIENCE
Minimum 2 years of IT Support Desk experience
Relevant IT Certifications, such as A+, Microsoft, and customer service training optional but preferred
This position is on-site 5 days in our Carlsbad, CA office
Personal Computer Technician
Computer technician job in San Diego, CA
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law. The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Desktop Support Technician / PC Technician
Duration: 4 month contract + extensions
Target Start Date: ASAP
Location: 5x a week on-site in San Diego CA
Rate: 25-45HR
Before the Move:
- Inventory verification to ensure all items are accounted for.
- Plan and phase the work with the move team to ensure alignment.
- Verify Rubrik installation; install and test if missing.
- Ensure active backups are in place.
- Support in disconnecting and tagging lab PCs and accessories.
- Follow GxP guidelines for any Qualified systems prior to disconnection.
After the Move:
- Set up PCs and replace keyboards and mice as needed.
- Collaborate with external vendors for setup, including escorting them in the labs.
- Work with end users to verify system functionality and obtain signoff.
- Provide support for setting up Zebra printers and barcode scanners.
- Update CMDB entries, retire, and archive data for systems not moved.
- Transition to BAU (Business as Usual) support.
REQUIRED SKILLS AND EXPERIENCE
Experience with hardware setup and troubleshooting (PCs, keyboards, mice).
Knowledge of backup systems and ability to verify active backups (e.g., Rubrik or similar).
Familiarity with CMDB updates and asset lifecycle management.
Ability to disconnect, tag, and reconnect lab PCs and accessories safely.
Understanding of GxP guidelines for handling Qualified systems.
Ability to follow data integrity and archival procedures for systems not moved.
Great written and verbal communication skills
NICE TO HAVE SKILLS AND EXPERIENCE
Experience with Zebra printers and barcode scanners setup.
Familiarity with Rubrik installation and testing beyond basic verification.
Prior exposure to Business as Usual (BAU) transition in IT or lab environments.
Understanding of lab-specific IT requirements and controlled access protocols.
Help Desk Technician II
Computer technician job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-do” attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
Help Desk Specialist
Computer technician job in Escondido, CA
About Us
IT TechPros is a Managed Service Provider built on the belief that IT should be simple, reliable, and genuinely helpful. We know IT can be overwhelming, so we partner with businesses to remove the frustration and deliver a premium support experience.
The result? Your team stays happy and stress-free, and your technology works seamlessly for the people who depend on it.
Role Overview
We're seeking a Help Desk Technician to provide fast, reliable IT support to our clients. You'll manage the support queue, respond to calls and emails, and resolve tickets efficiently. As the primary point of contact for clients needing assistance, you'll deliver first-line technical support, ensuring their computers, laptops, peripherals, and basic network connections run smoothly.
Key Responsibilities:
Respond to service requests (email, phone, remote tools, or on-site) for desktops, laptops, printers, scanners, and other peripherals.
Troubleshoot hardware, software, and operating‑system issues (Windows, Office/Microsoft 365, standard productivity software) and resolve or escalate as needed.
Set up and configure new user workstations; perform user onboarding/offboarding (account setup, permissions, required software).
Maintain accurate, up-to-date documentation of support tickets, solutions, and user environments.
Communicate clearly with clients - breaking down technical concepts, offering user guidance and support.
Interpersonal Skills
Strong written and verbal communication skills
Detail-oriented with the ability to prioritize tasks efficiently
Reliable, accountable, and respectful to both team and clients
Exceptional customer service and client-facing demeanor
Demonstrates professionalism in communication, punctuality, and overall conduct while representing IT TechPros to clients.
What We Offer
Health and dental benefits to keep you and your family covered
Generous vacation time that increases with your tenure, allowing you to unplug and recharge
Competitive pay based on experience, plus a performance-based year-end bonus
Company laptop and phone stipend to stay equipped and connected
Ongoing training and certification support to help you grow your skills
A collaborative, growth-oriented culture that values your ideas and promotes from within
Real-world experience with a top MSP and opportunities to advance your career
Team lunches and seasonal events in some of San Diego's best spots
Help Desk is usually the first point of contact (Tier 1), handling remote, quick fixes (password, basic software) via phone/chat. Candidates without prior Help Desk or relevant IT support experience should not apply.
IT Support Technician Level 2 (MSP)
Computer technician job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Network Specialist
Computer technician job in La Mesa, CA
Purpose Statement: The job of Network Specialist II is done for the purpose/s of designing, installing, upgrading, and maintaining LAN and WAN networks, Internet access, Voice over IP Phones and legacy phone systems, voicemail, IP Intercom, COAX, and security camera network; troubleshooting network hardware and software issues; training staff on data, phone and voicemail xevrcyc systems; and providing network user support and assistance.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
This job reports to Director of Technical Services
Technical Support Engineer
Computer technician job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Contracts Support Specialist
Computer technician job in Poway, CA
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We're looking for a detail-oriented professional to support subcontractor compliance and project setup. This role works closely with our Contracts and Compliance Coordinator to audit, digitize, and maintain subcontractor documents, and to assist with project setup in Procore and Sage.
Responsibilities:
Conduct subcontractor compliance audits and digitize documentation (CPRs, authorization signatures, training/fringe funds, etc.)
Audit general subcontractor documents (W9s, COIs, business licenses, etc.) and maintain organized records
Support project setup (Procore, Sage, COIs, prelim notices, etc.)
Assist with collecting missing documents and resolving compliance issues
Partner with internal teams to maintain accurate, accessible digital records
Qualifications:
Experience in subcontractor compliance, certified payroll review, or project setup
Familiarity with Procore and Sage or similar systems
Strong organizational skills and attention to detail
Clear communication skills for interacting with vendors and internal teams
Technical Support Engineer - Platform Technologies
Computer technician job in San Diego, CA
IDR is seeking a Technical Support Engineer - Platform Technologies to join one of our top clients for an opportunity in San Diego, CA. This role offers the chance to work within a leading technology organization that specializes in platform support and development. The position focuses on resolving complex technical issues, debugging code, mentoring team members, and enhancing customer satisfaction.
Position Overview for the Technical Support Engineer - Platform Technologies:
Manage and resolve challenging issues related to the ServiceNow platform
Act as the first point of escalation within the technical support team
Mentor junior team members across various technologies
Develop a deep understanding of the ServiceNow platform and related systems
Engage in customer-facing interactions requiring strong interpersonal skills
Requirements for the Technical Support Engineer - Platform Technologies:
Demonstrated ability to troubleshoot difficult technical issues
Working knowledge of components in a web applications stack
Experience writing or debugging Object Oriented code (Java preferred, other relevant technologies ok)
Experience in one (or more) scripting languages: JavaScript, Python, Perl, Unix Shell, Windows Shell
Experience with relational databases (e.g. MySQL, Oracle)
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization.
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Dedicated Engagement Manager who is committed to you and your success.
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row.
Speech Language Pathology Technology Support Specialist, College of Education, Health and Human Services
Computer technician job in San Marcos, CA
Under the guidance of the Department Chair and Simulation Director, the Technology Specialist will provide comprehensive simulation support to the San Marcos campus. The role provides technical and mechanical support for the Speech-Language Clinic and simulation labs. The coordinator will work closely with the campus leads as a central resource for faculty, students, the campus community, and community partners.
Position Summary
Speech Language Pathology Technology Support Specialist (Technology Support Specialist I)
This is a full-time, temporary, non-exempt position ending on or before one year from date of hire. Reappointment to this position is dependent upon the individual's performance as well as administrative and budgetary considerations. The university reserves the right to terminate this appointment earlier than the scheduled expiration date.
For a complete list of responsibilities and required qualifications, please review the position description linked at the top of the page.
Pay, Benefits, and Work Schedule
Anticipated Hiring Salary Amount: $4,595 per month
CSU Classification Salary Range: $4,595 - 6,694 per month
Salary is commensurate with the background and experience of the individual selected.
This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year; 14 scheduled on specific days and a Personal Holiday that may be taken any time during the year.
A comprehensive benefits summary for this position is available online by visiting our Benefits Portal. The CSU Total Compensation Calculator demonstrates the significance of the benefits package.
This position is required to work in person on campus.
California State University San Marcos
A mid-size university located in San Diego's vibrant North County, we are dedicated to service, innovation, leadership and student success. We have an attentive faculty and state-of-the-art facilities which offer our students hundreds of opportunities to learn, lead, play and serve.
California State University San Marcos is a new kind of university, pushing the boundaries of innovation to prepare tomorrow's leaders, build stronger communities and solve pressing issues.
Cutting-edge research meets hands-on application at our campus and in the real world.
Application Process
This position is open until filled. For assurance of full consideration, please submit application, cover letter and resume by 11:59pm on December 7, 2025.
Applicants who require an accommodation during the application or testing process due to a disability recognized under the Americans with Disabilities Act (ADA)/CA Fair Employment and Housing Act (FEHA) should notify the Office of Human Resources at ************** or e-mail: ************.
Supplemental Information
Following a conditional offer of employment, satisfactory completion of a background check (including criminal records check) is required prior to beginning employment. Any offer of employment rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
California State University San Marcos is an Equal Opportunity Employer. We consider qualified applicants for employment without regard to age, physical or mental disability, gender or sex, genetic information, gender identity, gender expression, marital status, medical condition, nationality, race or ethnicity, religion or religious creed, sexual orientation, and veteran or military status.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act Notification can be found at ***********************************************
Pursuant to the CSU Out-of-State Employment Policy, as of January 1, 2022, the California State University is prohibited from hiring employees to perform CSU-related work outside the state of California.
California State University San Marcos is not a sponsoring agent for staff or management positions (i.e. H1-B visas).
Advertised: Nov 20 2025 Pacific Standard Time
Applications close:
Easy ApplyClient Services Technician I
Computer technician job in Irvine, CA
Under general supervision, and working independently or collaboratively, this role provides first-level technical support to faculty, staff, and students on-site on the Orange campus. Support is delivered through phone, email, and in-person interactions within a call center environment. The position requires a solid understanding of IT principles, practices, and procedures to effectively resolve issues. Key responsibilities include diagnosing problems, guiding users through solutions, managing Service Desk tickets, and performing basic administrative tasks, such as password resets. The position is also responsible for installing and maintaining equipment and contributing to the organization's knowledge base.
Responsibilities
Provide first-level support for university constituents and partners in a call center environment. Respond to customer requests via phone, email, chat, and walk-up. Assist end users by performing question/problem assessment and guiding users through step-by-step solutions. Deliver accurate, creative solutions to restore productivity quickly. Open, track, and close service requests, as well as manage the classification, assignment, and completion of requests. Escalate issues promptly to ensure all SLAs are met. Maintain up-to-date knowledge of supported environments, tools, and policies. Contribute to and maintain a robust knowledge base for problem resolution. Manage Service Desk tickets by documenting and routing appropriately. Provide user administration and application support for supported systems. Document all interactions in the Jira ticketing system. Make satisfaction end-user callbacks where appropriate on resolved incidents.
Required Qualifications
At least two years of demonstrated experience in a technical support or call center position. At least two years of demonstrated experience utilizing Azure/Entra/AD and related account management tools. At least two years of demonstrated experience providing personal computer repair and configuration. Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms. Highly professional attitude with an emphasis on customer service. Maintain confidentiality and security of sensitive customer data. Technical troubleshooting skills, analytical reasoning, and determining when to escalate issues appropriately. Clearly listen/read and interpret customers' needs. Ability to carry out duties and responsibilities on time. Ability to work equally effectively as an individual and part of a team. Ability to formulate and communicate logical and sound conclusions and recommendations. Excellent telephone communication skills Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Understanding of local area networking and TCP /IP technologies, Ethernet, and wireless networking principles and connectivity A+ Certification
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
Computer technician job in San Diego, CA
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician - Onsite, San Diego, CA
Computer technician job in San Diego, CA
This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available. is $36 per hour to $41 per hour depending on experience. ***_
*****Applicants must be eligible to work in the United States without visa sponsorship now or in the future*****
**IT Technician - San Diego, CA**
**About Tutor Perini Corporation**
**Extraordinary Projects, Exceptional Performance**
Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide.
**Extraordinary Projects Need Exceptional Talent**
The **IT Technician** will play a key role in supporting the IT operations for our **San Diego region** and surrounding job sites. This position requires a **proactive problem solver** with hands-on experience managing modern endpoint environments through **Microsoft Intune, SCCM, and Microsoft 365** . The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization.
**Responsibilities**
+ Provide on-site and remote technical support to end-users across the San Diego office and job sites.
+ Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
+ Deploy, manage, and secure endpoints using **SCCM and Microsoft Intune** .
+ Install, configure, and maintain workstations, peripherals, and network devices.
+ Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding.
+ Maintain accurate documentation of IT assets, configurations, and support activities.
+ Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management.
+ Identify opportunities to automate repetitive tasks and improve operational efficiency.
+ Stay current with evolving Microsoft technologies and industry best practices.
**Requirements**
+ Proven experience as an IT Technician or in a similar technical support role.
+ 2+ years experience required.
+ High school diploma or GED required.
+ Strong hands-on experience with **Microsoft Intune, SCCM** , and **Windows 10/11 endpoint management** .
+ **Microsoft 365 Certified: Endpoint Administrator (or equivalent experience)** required.
+ Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues.
+ Strong communication and customer service skills with the ability to interact professionally across departments.
+ Ability to work independently and as part of a team in a fast-paced, construction-driven environment.
+ Must be detail-oriented and capable of managing multiple priorities simultaneously.
+ Willingness to travel to regional job sites as needed.
**Join Us**
Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them.
**Equal Opportunity Employer**
IT TECHNICIAN IV
Computer technician job in Irvine, CA
Job Description
IT Technician - Level IV
Reports to: IS Director
Exempt
This is a newly created hands-on role responsible for ensuring the performance, reliability and continual improvement of the company's core IT services under the direction of the Director of IS/IT. The role oversees all aspects of infrastructure and various corporate applications such as but not limited to: ETRM, FS, TAS, M/O365 administration, service desk operations, cybersecurity, and IT project execution. The role highly interacts with upper management and plays critical part in ensuring IT support to all functional areas within the corporate office and the terminal facility.
Responsibilities:
Overseeing of all company's networking not limited to: firewalls, switches, WAPs, S2S VPN, Client VPN, etc. Strong understanding of the 7-layers ODI Model for troubleshooting is needed.
Rack/Stack/Setup/Configure servers and clustered-servers for any purpose.
Plan/provision/post-launch virtual machines for V2V/P2V migrations.
Plan and provision proper backup of all servers.
In-Depth knowledge of script via PowerShell.
Overseeing the lifecycle of desktop hardware and software, including procurement, deployment, upgrades and disposal.
Maintaining desktops operating systems, configurations, and security settings.
Troubleshoot technical issues related to desktop computers and peripherals.
Implement and enforce desktop security policies and standards.
Manage user access controls and permissions.
Lead and coordinate IT projects related to desktop infrastructure, including hardware deployments and software upgrades.
Formulate project scope, timelines, budget, and deliverables for desktop-related IT programs.
Collaborate with executive management in the understanding of the business requirements translated into technical specifications.
Monitor project progress, identify risks, and implement corrective actions.
Perform other duties as assigned, as the role evolves in the future.
Required Knowledge & Skills:
Program management and team leadership is required.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Superb ability and dexterity to manage multiple projects, activities, and tasks simultaneously.
Intermediate knowledge of MS Excel in the area of filters, pivot tables, database connections, and VBA.
High level of analytical skills to resolve issues in the areas of responsibility.
Knowledge of Window servers and desktop products.
Familiarity with Linux servers (Ubuntu & Redhat).
Knowledge of remote access setup for users.
Demonstrated ability to administer a 100+ node network, including SonicWall firewall; CISCO is acceptable.
Working knowledge of following: SCALE Computing VM System; VMWare acceptable. VOIP systems and Polycom equipment. Broadvoice preferred. Backup solutions. Carbonite backup system preferred. Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Antivirus solution. Crowdstrike preferred. Active Directory, MS Entra, and NETLOGON.
Demonstrated ability to support networked printers and MFPs.
Extreme discretion & confidentiality with the dealing with restrictive information.
Ability to clearly and concisely convey and be able to document issues and resolutions.
Work well with others. Good attitude and personable when it comes to interactions with internal and external customers.
Must have valid California driver's license.
Must be US Citizen or Permanent Resident (I-551).
Must be able to lift 50 pounds as needed.
Other Requirements:
The company operates 24/7 schedule. This position is on-call for all off-hours, weekdays, and weekends. Backup support for vacation/holidays, as needed. Flexibility to accommodate variable demands is required and non-negotiable.
Overall experience in the IT field between 5 - 7 years.
Extreme quick learner.
Compensation:
To be determined based on experience and education.
Help Desk IT Technician II
Computer technician job in San Diego, CA
The Help Desk IT Technician II is responsible for providing remote and on-site technical support to users in an efficient and accurate manner. Help Desk is the front line and responsible for solving basic technical problems. The Help Desks objective is to quickly identify a customers issue and resolve basic desktop issues with that user.
Specific Job Duties Include:
Answer incoming Help Desk calls and emails
Create tickets and collect basic client information such as:
Company information
User
Issue
Whos effected
Perform basic Help Desk troubleshooting
Password resets
Add/Remove O365 licenses
Fix broken mapped network drives
Add/remove PC user (Local/Domain)
Install updates
Add printers (Local and Networked)
Install client-side software
Troubleshoot client-side network connections
Setup email on mobile devices
Act as HelpDesk Tier 1 escalation
Perform Intermediate HD Troubleshooting (Expected resolution time of 30min or less)
Restore files
Review application issues
Identify and address network outages
Troubleshoot group policies
Troubleshooting site-to-site and point-to-site VPN issues
Address network connectivity issues
Review server space issues
Requirements:
1-3 years of experience in Help Desk or IT support position
High School diploma or GED equivalent
Strong networking knowledge
Ability to problem solve and troubleshoot
Familiar with Windows Server
Excellent verbal and written communication skills
Detail-oriented and organized
Ability to multitask and excellent time management skills
Work as a proactive team member in an office setting
Fast-paced learner with 1-2 week training period
Working knowledge of Microsoft O365 email and office
Working knowledge of Microsoft Windows
IT Technician - Onsite, San Diego, CA
Computer technician job in San Diego, CA
This great opportunity is onsite at our San Diego Offices. No hybrid and no remote work is available.
is $36 per hour to $41 per hour depending on experience.
***
***Applicants must be eligible to work in the United States without visa sponsorship now or in the future***
IT Technician - San Diego, CA
About Tutor Perini Corporation
Extraordinary Projects, Exceptional Performance
Tutor Perini Corporation is a leading civil, building, and specialty construction company that believes integrity, teamwork, and collaboration are fundamental to our business success.
Extraordinary projects demand a strategic and intelligent approach, finely honed through more than a century of real-world experience. They demand the relentless intensity of people who know the stakes are incredibly high. And they demand a team that understands mutual trust and integrity are essential to executing massive undertakings on near-impossible deadlines.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, East Side Access and the Hudson Yards Platform in New York, Central Subway Third Street Light Rail in San Francisco, and multiple airport and bridge expansions nationwide.
Extraordinary Projects Need Exceptional Talent
The IT Technician will play a key role in supporting the IT operations for our San Diego region and surrounding job sites. This position requires a proactive problem solver with hands-on experience managing modern endpoint environments through Microsoft Intune, SCCM, and Microsoft 365. The ideal candidate is customer-focused, self-motivated, and eager to contribute to the success of a dynamic, fast-paced IT organization.
Responsibilities
Provide on-site and remote technical support to end-users across the San Diego office and job sites.
Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
Deploy, manage, and secure endpoints using SCCM and Microsoft Intune.
Install, configure, and maintain workstations, peripherals, and network devices.
Assist in setting up new job sites, including network infrastructure, connectivity, and user onboarding.
Maintain accurate documentation of IT assets, configurations, and support activities.
Collaborate with IT leadership to implement policies, improve service delivery, and streamline endpoint management.
Identify opportunities to automate repetitive tasks and improve operational efficiency.
Stay current with evolving Microsoft technologies and industry best practices.
Requirements
Proven experience as an IT Technician or in a similar technical support role.
2+ years experience required.
High school diploma or GED required.
Strong hands-on experience with Microsoft Intune, SCCM, and Windows 10/11 endpoint management.
Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.
Excellent troubleshooting and analytical skills; ability to diagnose and resolve complex issues.
Strong communication and customer service skills with the ability to interact professionally across departments.
Ability to work independently and as part of a team in a fast-paced, construction-driven environment.
Must be detail-oriented and capable of managing multiple priorities simultaneously.
Willingness to travel to regional job sites as needed.
Join Us
Tutor Perini builds extraordinary projects - and we need exceptional talent to help us deliver them.
Equal Opportunity Employer
Auto-ApplyShort-Term Cybersecurity Technician - Information Technology Division
Computer technician job in Costa Mesa, CA
The Orange County Department of Education (OCDE) serves some of Orange County's most vulnerable student populations and provides support and mandated fiscal oversight to 28 school districts serving more than 600 schools and approximately 475,000 students. In addition to providing direct instruction to students through its own alternative and special education programs, OCDE administers an array of programs and services that are critical to the operations of local school districts and community colleges, facilitating professional development, legal guidance, payroll, career and technical education support, high-speed internet access, Local Control and Accountability Plan assistance and approval, resources for families, and student enrichment. OCDE's vision is that "Orange County students will lead the nation in college and career readiness and success." Department staff are working to achieve this goal in collaboration with educators at all levels of student development, from early childhood through higher education, and in partnership with families, businesses and community organizations.
See attachment on original job posting
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
For consideration, please email your updated resume to Kevin Riley at **************
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying: • 2 years of IT support or networking experience. • Exposure to cybersecurity tools and practices. • Strong attention to detail and problem solving skills. • Ability to follow security protocols and document processes. • Good communication skills for working with technical and non-technical staff. Qualified Candidates Should have knowledge of: • Windows and Linux Operating Systems. • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs). • Cybersecurity principles and frameworks (CIS Controls). • Cybersecurity threat types (malware, phishing, ransomware). • Antivirus and endpoint protection. • Basic incident response troubleshooting and log analysis.
Comments and Other Information
Before receiving authorization to work in this position, the individual selected will be required to provide a current negative TB authorization, within the last 60 days, and submit fingerprints for the purpose of conducting a confidential background investigation and record check. The tests are arranged and paid for by OCDE. The Immigration Reform and Control Act of 1986 requires employers to verify the employability of all new employees. Before the Department will finalize an offer of employment, the candidate selected will be required to show original documents which establish both the individual's identity and employment authorization. The candidate must also sign a statement under penalty of perjury regarding his/her employability. This position does not offer medical or dental benefits We reserve the right to reopen, readvertise, or delay filling this position. AA/EOE/ADA
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