Computer technician jobs in Colorado Springs, CO - 126 jobs

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations. Requirements Key Responsibilities: · Provide Tier I/II technical support for end-user systems · Install, configure, and troubleshoot Windows-based hardware and software · Support thin clients, zero clients, printers, and peripherals · Perform hands-on troubleshooting and issue resolution · Apply system configurations in compliance with STIG requirements Qualifications: · Secret clearance (required) · DoD 8140 certification, as applicable · 4 to 7 years of experience providing IT help desk or desktop support · Experience supporting DoD IT environments · Knowledge of Windows operating systems and end-user hardware · Bachelor's degree in Information Technology, Computer Science, or a related field (preferred) Salary range: $70-110k

The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS * The ability to obtain, maintain and access classified information at the Secret level. * Must possess Security+ certification. KEY DUTIES AND RESPONSIBILITIES Essential Duties and responsibilities include the following. Other duties may be assigned. * Supports onboarding by validating network access. * Ensures all requirements are met by end user while in processing to allow for network access. * Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues. * Troubleshoots devices when faults are encountered. * Documents all faults encountered and remediation of faults. * Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system. * Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller. * Issues IT equipment to user groups and train the groups on proper usage. * Patches and keeps machines updated with the most up-to-date patches. EDUCATION AND EXPERIENCE High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience. PHYSICAL DEMANDS Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. EOE including Disability/Vet The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience. CNI offers a comprehensive benefits package that includes: * Medical * Dental * Vision * 401(k) * Family Planning/Fertility Assistance * STD/LTD/Basic Life/AD&D * Legal-Aid Program * Employee Assistance Program (EAP) * Paid Time Off (PTO) - (11) Federal Holidays * Training and Development Opportunities Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Computer Systems, Help Desk Support, Remote Support Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: MIDS HOURS: 2200-0600 Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. WHAT YOU'LL NEED TO SUCCEED Bring your technology expertise and drive for innovation to GDIT. The Help Desk Technician III must have: ● Education: Associates of Arts/Associates of Science ● Experience: 3+ years of related experience Required Certs: 1. Security+ CE 2. PWS 9.1 (1 of the following: A+, HDI-CSR, HDI-SCD, HDI-SCA, ITIL, Microsoft 365) GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an enterprise IT career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward. The likely hourly rate for this position is between $25.50 - $34.50. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: None Telecommuting Options: Onsite Work Location: USA CO Colorado Springs Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.

ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference. ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position. Hiring Pay Ranges: $18.00 - $28.50 per hour * Information Technology Support Analyst I - $18.00 - $21.00 per hour * Information Technology Support Analyst II - $19.00 - $23.50 per hour * Information Technology Support Analyst III - $23.00 - $28.50 per hour * The hiring pay range for this position is commensurate with the level of relevant experience and education. Health & Wellness Benefits (Subject to Eligibility Requirements) * Minimum 4 Weeks of Paid Time Off (PTO) * 11 Paid Holidays * Medical, Dental, and Vision Insurance * Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts * Company provided Live, AD&D, and Disability Insurance with supplementation options * 401(k) plan with discretionary company match and profit sharing * Discretionary annual bonus and employee referral incentives * Employee Assistance Program (EAP) * Tuition Reimbursement Program * Spanish Communication Assistant Program Incentive * Employee Banking Products Summary * Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members. Essential Duties and Responsibilities * Excellent customer service and people skills. * Ability to multitask and manage multiple priorities. * Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner. * Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner. * Ability to document technical solutions in a clear, concise and accurate manner. * Ability to work extended hours as required and overtime as required. * Valid driver's license and ability to drive a licensed vehicle. * Travel to branch locations as required. * Ability to work on call duty 24x7 on rotating schedule with other staff. * Handle incoming calls in a tiered call center manner. * Address tickets from users. * Decommission PCs and Printers. * Image and prepare PCs for users. * Physically move equipment as required. * Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position. * Delivers quality of service as defined by department standards. * Maintains confidentiality as defined by department standards. * Supports the company's Mission, Vision, and Values. * Other duties may be assigned. Education and/or Experience IT Support Analyst I * High School Diploma or equivalent preferred. * 6+ months customer service experience preferred. IT Support Analyst II * 2+ years IT experience or equivalent education preferred. * 2+ years of customer services experience preferred. * Intermediate knowledge of computer troubleshooting required. * Intermediate knowledge of network troubleshooting required. IT Support Analyst III * 5+ years IT experience or equivalent education preferred. * 5+ years of customer services experience preferred. * Advanced knowledge of computer troubleshooting required. * Advanced knowledge of network troubleshooting required. Work Schedule: Monday - Friday, 8:00am - 5:00pm Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law. ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes. Anticipated Date of Application Window Closure: 01/23/2026 (or until filled)

Full-time Description The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues Requirements ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Utilizes product information or solution database to research, analyze, and deliver solutions. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Documents incidents using help desk systems or tools. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. Fulfills all service level standards for response time and quality. Record events and problems and their resolution in logs. Pass on any feedback or suggestions by customers to the appropriate internal team. Identify and suggest possible improvements on procedures. Performs other position related duties as assigned. Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS Microsoft certifications preferred. KNOWLEDGE | SKILLS | ABILITIES Tech savvy with working knowledge of office automation products, databases and remote control. Good understanding of computer systems, mobile devices and other tech products. Ability to diagnose and resolve basic technical issues. Excellent communication skills. Customer-oriented with ability to remain calm in difficult situations. Complies with HIPAA regulations for patient confidentiality. Knowledge in healthcare systems operations such as EMR. EDUCATION REQUIREMENTS High school diploma or equivalent required. BS in Computer Science or relevant field preferred. EXPERIENCE REQUIREMENTS 1 year Help Desk experience preferred. Windows experience preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

At Kpler, we are dedicated to helping our clients navigate complex markets with ease. By simplifying global trade information and providing valuable insights, we empower organisations to make informed decisions in commodities, energy, and maritime sectors. Since our founding in 2014, we have focused on delivering top-tier intelligence through user-friendly platforms. Our team of over 700 experts from 35+ countries works tirelessly to transform intricate data into actionable strategies, ensuring our clients stay ahead in a dynamic market landscape. Join us to leverage cutting-edge innovation for impactful results and experience unparalleled support on your journey to success. As a Deal Desk Specialist, you will serve as a trusted partner to the AMER sales team, reviewing and approving commercial contracts for accuracy and compliance. You will aid them in navigating commercial, contractual, and operational considerations to book and close deals efficiently while safeguarding company interests.Key responsibilities: Act as the primary advisor for deal booking in the CRM, ensuring alignment with commercial strategy, pricing guidelines, and approval policies. Review and approve commercial contracts for accuracy and compliance, meeting turnaround SLAs while escalating and remediating risks where needed. Provide frontline support to Sales on quote configuration, company policy interpretation, deal navigation, and basic CRM troubleshooting to unblock deals quickly. Check reports/dashboards to monitor deal flow; proactively surface discrepancies, drive corrections, and track resolution to closure. Partner with Legal, Finance, and Product to address non-standard terms and invoicing requirements, obtaining necessary approvals and balancing risk with commercial intent. Advise Strategic Account Managers on complex or high-value deals from a deal booking perspective, anticipating any potential blockers in the internal process. Cover for other regions (e.g. EMEA) when colleagues are absent. You could be a good fit if you have/are… Bachelor's Degree in Business, Finance, or related field 3+ year's experience working in deal desk / contract administration / sales / commercial operation or related role within a SaaS or technology company, with a proven track record of handling complex, high-value transactions Strong understanding of sales processes, contract management Fluent verbal and written communication in English Experience in navigating CRM systems (i.e. Salesforce) Attention to detail and a high level of accuracy Team player with good interpersonal and communication skills Ability to work collaboratively with cross-functional teams Excellent analytical and problem-solving skills with the ability to balance commercial and compliance considerations Desired Experience working with enterprise companies & government contracts Good knowledge of Excel/Google Sheets advanced formulas (e.g. Lookup) We are a dynamic company dedicated to nurturing connections and innovating solutions to tackle market challenges head-on. If you thrive on customer satisfaction and turning ideas into reality, then you've found your ideal destination. Are you ready to embark on this exciting journey with us? We make things happen We act decisively and with purpose, going the extra mile. We build together We foster relationships and develop creative solutions to address market challenges. We are here to help We are accessible and supportive to colleagues and clients with a friendly approach. Our People Pledge Don't meet every single requirement? Research shows that women and people of color are less likely than others to apply if they feel like they don't match 100% of the job requirements. Don't let the confidence gap stand in your way, we'd love to hear from you! We understand that experience comes in many different forms and are dedicated to adding new perspectives to the team. Kpler is committed to providing a fair, inclusive and diverse work-environment. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer. By applying, I confirm that I have read and accept the Staff Privacy NoticeWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

About the Role: Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry. We are looking for a Resi Support Technician 1 who uses independent judgment in providing information, technical assistance, and support to Resi customers. Resi Support Technician 1 provide technological systems support, maintenance, and testing for upkeep of customer systems; troubleshoots and resolves system hardware, software, and network failures and conflicts. A Resi Support Technician 1 is typically the first contact many customers have with the company. Named as one of BuiltIn ‘Best Places to Work' in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington's 100 Best Companies to Work For' list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group. Benefits and Compensation: We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer: 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents 401K match Hybrid work model - 3 days in the office / 2 days remote each week 12 paid Company Holidays 2 paid Volunteer Time Off days 15 days PTO, to start, increases with tenure and seniority. Paid parental and adoption leave Compensation Range: $20.77/hr. - $23.08/hr., depending on location. Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. What You'll Do: Deliver prompt and effective support to customers through established support channels (ticketing system, live chat, phone, email), addressing their needs and resolving technical issues both reactively and proactively. Must maintain clear and accurate communication to ensure their streaming concerns are thoroughly addressed. Follow existing processes for new customer onboarding, daily support procedures, and long-term customer success. Complete general product training as defined by published documentation Provide frontline support and incident triage. Provide timely responses and resolutions to customers via email and phone, frequently communicating with customers about their Resi needs and technical tickets or troubleshooting. Must be able to exchange accurate information. Collaborate with cross-functional teams in product development, hardware, billing, sales, and other departments to resolve known, and prevent future, issues (proactive). Write detailed bug reports for customer reported bugs. Dedication to continuous learning within the streaming and AV space in order to maintain a high level of support quality. Proactively identify patterns in support issues and escalate trends to Support Leadership for further investigation and resolution. What You'll Bring: 1 year support experience with an online customer facing service product 1 year experience with professional audio and video equipment, and AV production system design Working knowledge of IT, networking, computer hardware and software concepts as they relate specifically to streaming and AV production infrastructure. Ability to work in dynamic and constantly evolving environments. Must possess excellent interpersonal skills with the ability to effectively de-escalate challenging customer interactions while maintaining a calm and professional demeanor. Ability to work a flexible schedule including weekends, evenings, and holidays. Bilingual / Spanish Fluency preferred to support our international customers. Work Environment & Physical Demands: Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. If you require a modification to your work equipment or furniture please contact the People Team - ********************** Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more. If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact **********************. About Pushpay Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we're honored to have processed over $15 billion in charitable giving. We're growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us! **Applications will be taken on an ongoing basis.

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible. Job Description: Parsons has emerged as a leader in the development of cutting-edge solutions for the Department of Defense and Intelligence Community. Our tremendous success can be attributed to our people and our priorities. We hire the best; we make them a priority and we never lose focus on the mission. It's why we're here. We have built this cultural legacy by working closely with analysts and operators to understand their needs and deliver meaningful value through innovative, cost effective and intuitive software solutions. Our Space Operations Program Directorate is passionate about making America the undisputed leader in Space because we understand that ensuring our nation's security for future generations depends on it. Parsons creates game changing space solutions by teaming highly respected subject matter experts with brilliant technologists. Do you want to be part of a team that is helping the government solve major national security challenges in the space domain? We need your help. Our Team is looking for a Service Desk Technician. In this role you will maintain Information Technology (IT) systems and standard operating procedures for the systems continuing performance. Support day to day operations, resolving issues for customer, as they pertain to Information Technology systems. The System Administrator will be the first line of defense in resolving Service Desk issues and providing support for hardware complications. Install, update and ensure functionality of operating systems to improve integrity and efficiency. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide "day-to-day" support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities. Required Skills: * Provides Tier 1 Service Desk problem identification, diagnosis and resolution of problems. Provides support for escalation to Tier 2 and 3 and communication of status to agency management and internal customers * Provides technical support and guidance to all users. Creates and tracks incident tickets to resolution * Proficiency with ticketing systems for tracking and managing user support requests. * Escalates and routes incident tickets to the proper groups to resolve issues * Track metrics for incident tickets and watch for trends * Troubleshoot hardware/software interface and interoperability problems * Work as part of a security incident response team as needed * Follow Operations and Maintenance (O&M) and build Tactics, Techniques and Procedures (TTPs) and Standard Operating Procedures (SOPs) for service desk performance * 100% onsite is required in Colorado Springs, CO * Must have a Bachelors Degree in Computer Science/Engineering or other relevant Engineering field from an accredited university with 1-4 years of experience * Top Secret (TS) security clearance with eligibility for Secret Compartmented Information (SCI) * Willingness to submit to a Counterintelligence polygraph to achieve SAP security Clearance within 6 months of hire * Possess a DoD 8140.03/8570.01 Information Assurance Technical II certification or able to obtain within 6 months of hire: Cisco Certified Network Associate-Security (CCNA-Security), Cybersecurity Analyst Plus (CySA+), Global Industrial Cyber Security Professional (GICSP), GIAC Security Essentials (GSEC), CompTIA Security+ (Security+), Certified Network Defender (CND), or Systems Security Certified Practioneer (SSCP) * Must have the ability to work in a fast paced, dynamic environment and effectively interact with numerous DOD, military/civilian personnel and industry partners * Working knowledge of Microsoft Office (Word, PowerPoint, and Excel) * All other tasks as assigned by the IT manager Desired Skills: * Knowledge of Networking technologies, Ports, Protocols, and services. * Familiar with COMSEC requirements and procedures * Experience with installation and maintenance of authentication/authorization software e.g. Active Directory, Identity Management (IdM) * Experience with configuration management Security Clearance Requirement: An active Top Secret SCI security clearance is required for this position. This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what's next to deliver the solutions our customers need now. Salary Range: $86,700.00 - $151,700.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to ************************************************

Abacus Technology is seeking a Service Desk Technician to provide technical support for Space Operations Command at Peterson SFB. This is a full-time position. Responsibilities Provide first call resolution for a variety of technical issues. Open and log trouble tickets, maintain ownership of tickets, and monitor progress and resolution to ensure tickets are resolved and closed. Escalate tickets as necessary to tier 2 staff. Provide business analysis support to end-users, document their requirements with user stories, and directly create/update applications or escalate them to our solution developers. Perform training associated with Tier 1 support as needed. Qualifications 2+ years experience in a service desk or technical support role. Associate's degree in a related field. Additional experience may be substituted for degree requirements. Must be Security+ CE certified (or hold equivalent certification in compliance with DoD 8140/8570 IAT II requirements). Must hold a Microsoft 365 Fundamentals certification. HDI-CSR certification desired. Experience with MS SharePoint and Teams administration. Experience with Enterprise Task Management Software Solution (ETMS2) preferred. Experience managing ticket resolution ITSM, such as Remedy or ServiceNow. Strong desktop application administration experience to include Microsoft Office, web browsers, and anti-virus applications. Experience with Active Directory. Must be able to provide courteous, timely and professional treatment of all customers. Must have outstanding customer service and communications skills and the ability to interact professionally within all levels of an organization. Must be a US citizen and hold a current Secret clearance. Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information. EOE/M/F/Vet/Disabled

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. + Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. + Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications + Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings + Coordinate planning and preparation for approved facility IT decommissioning activities + Coordinate implementation planning for specialty systems + Engage and support the acquisition process by participating in the MDA chartered processes + Evaluate and recommend disposition in conjunction with the MDA property organization + Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities + Perform Project Champion quality assurance and management oversight of defined portfolio projects + Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications + Perform as Property Custodian (PC) for Land Mobile Radio (LMR) + Manage international roaming and configuration of wireless cell phone and device program Ideal candidate will possess: + Excellent written and verbal communications skills + Ability to work independently with minimal direction + Self-starter and self-motivated + Good collaboration, problem solving, organizational and team facilitation skills + Ability to work on several projects simultaneously and set priorities At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here (***************************************** . Required SkillsRequired Experience + Must have one of the following combinations of education and experience + Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects + Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects + Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities + Works independently and/or leads teams to analyze and resolve problems + Musu be able to provide daily supervision and direction to support + U.S. Citizenship required; Must have an active SECRET security clearance Preferred Qualifications + Experience supporting and expanding command and control voice networks + Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments + Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc. Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Fusion HCR is hiring! include, but are not limited to, the following: Supporting Airport's Common Use Passenger Processing system (CUPPs) a. Daily system readiness checks b. Workstation Imaging c. Workstation Patching d. Troubleshooting / replacing hardware components / peripherals e. Troubleshooting configuration details f. Responding to calls for service related to CUPPs g. Coordinating with CUPPs support vendor to correct issues or implement changes h. Coordinating with airport IT staff i. Logging work orders / support tickets j. Interface with airline partners for training or troubleshooting k. Creating and maintaining documentation related to CUPPs Supporting Airport's digital signage platforms a. Daily system readiness checks b. Workstation Patching c. Troubleshooting / replacing hardware components d. Troubleshooting configuration details e. Responding to calls for service related to FIDS/BIDS/GIDS/Advertising f. Coordinating with CUPPs support vendor to correct issues or implement changes g. Coordinating with IT staff h. Logging work orders / support tickets i. Interface with airline partners for training or troubleshooting j. Creating and maintaining documentation related to signage systems IT Project Support a. Coordinating with Airport IT to provide assistance with airport technology project work as needed b. Hardware deployment, testing, configurations, etc. c. Creating and maintaining documentation Requirements 2+ years of knowledge and expertise in airport systems and technologies to support operations. Systems include Common Use Passenger Process System and Airport digital signage. Personal Characteristics: Must be willing to work onsite. Hours 5am to 2:30pm Mon-Fri. This is a multi-year engagement.

Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out. REMINDER: Current DCSD employees must apply through their district log-on, this application is for external candidates only! Job Posting Title: ITS Technician I - Regional Support Technician Job Description: Provides technical assistance on workstations, printers, switches, phones and their supporting infrastructure, including maintenance, problem analysis and resolution. Provides technical training and coaching to school, instructional, and support service staff. Develops and supports good community relations among various district and community clientele. MINIMUM EDUCATION OR FORMAL TRAINING: * High School diploma plus specialized courses in computer science applications. EQUIPMENT & VEHICLES USED: * General office equipment * Requires occasional travel throughout the 900 square mile district using personal vehicle. ESSENTIAL ENVIRONMENTAL DEMANDS: * Mostly clean and comfortable. ESSENTIAL PHYSICAL REQUIREMENTS: * Occasional lifting five (5) to ten (10) pounds * Frequent sitting * Occasional bending, squatting, or standing Position Specific Information (if Applicable): Responsibilities: Perform other related duties as assigned or requested. Assist site-based technical staff with creating installer packages, configuring user accounts, supporting printer configurations and hosted solutions (including drivers, server queues, client software, etc.). Assist in the on-boarding process for new technical support staff and facilitate cross training opportunities. Work with vendors and site-based technical staff to install specialized software on district equipment as well as evaluate any new hardware/software being considered for district use. Troubleshoot, diagnose and repair Layer 1 and Layer 2 network issues. Participates in on-going technical training/certification renewals required to maintain skill sets for position effectiveness. Monitor, resolve, escalate, and close work request tickets, along with assisting and coaching Level I Computer Repair Technicians and site-based technicians. Provide relevant service and support feedback to peers and site-based technicians. Provide technical expertise to departments on developing technical standards, technology implementation, planning and installation of new hardware/software and upgrading existing technology. Develop, maintain and update training materials that provide solutions to common problems. Document special setup steps, draft instructions for site-based staff for district standards such as BYOD, device enrollment, imaging, etc. Training, coaching and support of site-based technical personnel on use of device management systems, support channels, basic troubleshooting and diagnostic skills as well as procedures for submitting electronic work requests. Perform hardware repairs as determined from diagnostic results and physical evaluations. Diagnose and evaluate computer hardware problems to determine cause of malfunctions, cost and feasibility of repair, and priority of work requests. Certifications: Dell, Lenovo and Apple Hardware certifications preferred. - as applicable, Valid Colorado Driver's License - Colorado Dept of Transportation Education: High School or Equivalent Skills: Ability to diagnose computer problems both remotely and in-person, Ability to use general office equipment, Computer Applications, Utilities & Support: Microsoft, Google and Apple platforms, Computer setup/repair, basic networking skills, Demonstrated ability to work collaboratively with all stakeholders to support positive outcomes, Effective oral and written communication skills, Maintains a generally positive attitude, Observes all District policies and procedures, Strong organizational and time management skills, Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions Position Type: Regular Primary Location: West Support Center One Year Only (Yes or No): No Scheduled Hours Per Week: 40 FTE: 1.00 Approx Scheduled Days Per Year: 260 Work Days * (260 days indicates a year-round position. Time off [or Off-Track Days] are then granted based on the position. Any exceptions to the normal off-track time will be noted in the Additional Position Details section above, as scheduled work days.) Minimum Hire Rate: $27.36 USD Hourly Maximum Hire Rate: $37.01 USD Hourly Full Salary Range: $27.36 USD - $46.65 USD Hourly * All salary amounts listed above are based on a full-time (1.0) FTE. If applicable, part-time salaries will be prorated according to the assigned FTE. Benefits: This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options. Time Off Plans: This position is eligible for paid vacation, sick and personal time. This position will be open until filled, but will not be open past: March 17, 2026

Job DescriptionSalary: $18.00 to $20.00 Our Vision at ThinkGrow is to evolve into one of the key players in the research, development and production of LED horticultural lighting throughout the world. With that, our lights are the first of its kind to provide lighting solutions with the best controllability along with TrolMaster control systems to cover each individual cultivators needs, from the home hobbyist to large industrial facilities. We partner with some of the largest names in the cultivation business who stand by who we are and what our products can bring to their company's vision. If you are passionate about innovation and being a part of a forward-thinking company, join us! Responsibilities Handle incoming calls from customers, provide pre-sale support and assistance with product selection Provide after-sales support by troubleshooting problems, assisting in installation and warranty / RMA issues Receive and respond to daily phone calls, emails and other communication from customers Type in data provided from customers into various internal computer systems Testing and validation of warranty / returned items Skills High school degree or equivalent, AA/AS preferred Bilingual (Spanish /English) is preferred, but not required Previous experience with electrical, IT, and horticultural background highly desired Knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.) Working knowledge of office equipment and computer hardware and peripheral devices Good command of English both oral and written and must have EXCELLENT customer service skills Great attention to detail ThinkGrow is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities Job Type: Full-time Salary: $18.00 - $21.00 per hour Benefits: Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Schedule: 8 hour shift Ability to commute/relocate: Pueblo, CO 81007: Reliably commute or planning to relocate before starting work (Required) Experience: Technical Customer service: 3 year (Preferred) Work Location: One location

We built our newest state of the art service desk facility in the historic Florence High School, one block off Main Street in quaint Florence, Colorado. Our teams headquartered in rural Colorado and other locations throughout our great nation deliver "technology services excellence" to our global customers. Florence is located in the middle of Fremont County, the weather capital of Colorado. The region offers a rich variety of hiking, climbing, bicycle trails, rafting, and all things outdoor Colorado. Our community was founded with a heart of patriotism, and Second-61's foundation is grounded in protecting that which matters most as Vigilant Defenders. We look forward to meeting you and sharing our mission to love and honor each other, our community, our country, and our customers, through superb services as their front line Vigilant Defenders. Position Description We're hiring for a Service Desk Technician Level 1 to provide telephone technical support of hardware, systems, sub-systems and/or applications for customers. In this role you'll field questions about installation, operation, configuration, customization, and usage of assigned products and will apply basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. When necessary, you'll escalate complex problems to a higher level of expertise within organization. This position pays $27/hr Location: Florence, CO Responsibilities: * Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. * Assist with managing escalated customer issues and creation of updates to process and procedure documentation as required. * Resolve problems with or without remote tools. * Consistently achieve First Contact Resolution performance metric. * Accurately document calls and cases. * Be aware of customer's time restraints and work within those time limits. * Keep customer aware of resolution steps if ticket needs to be dispatched. * Provide clients with problem reference numbers and request numbers. * Enter all troubleshooting/resolution steps into the trouble ticket. * Manage time and workload to meet predetermined service levels. Requirements * DoD Approved 8570.01 Level I certification (such as CompTIA A+) - we may provide assistance in training to obtain the exam * Excellent customer service skills Hours: * This is a 24/7/365 operation candidates must be willing to work rotating shifts Security Clearance / Background Check: * Department of Defense Secret Security Clearance or be able to acquire one; We can sponsor you * Must be able to pass standard background check and drug screening All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.