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Perennial Resources International 4.1
Computer technician job in Orangeburg, NY
Contract
Orangeburg, NY, Totowa, NJ, Dayton, NJ
Responsibilities:
Improve operational efficiency by championing standardization and innovation
Utilize good technical, multitasking and interpersonal skills to help drive outages to resolution
Be ambitious, able to work independently & in a team environment under deadlines
Be process-oriented and help develop runbooks and other technical documentation
Stay up to date with new technologies, identifying those technologies/strategies that can help the company's automation efforts
Requirements:
2+ years of: computer operations background, understanding of data centers, and data communications and experience working with Unix/Linux (RHEL/Ubuntu, etc.)
A Degree in Computer Science, Engineering, Mathematics, similar field of study or equivalent work experience
Experience working with Salt or Ansible for orchestration (preferably Salt)
Excellent written and verbal communications interpersonal and customer service skills
Working knowledge of: Jira concepts and SDLC framework
Experience providing and automating day to day systems administration duties; Shell (Bourne), Perl, or Python scripting abilities
Experience with open-source metric analytics & visualization tools (such as Grafana, Splunk, and Humio) and multiple open-source automation and management tool-set knowledge (includes: Chef, Ruby, GitHub, Salt, Artifactory, etc., to name a few)
$77k-111k yearly est. 2d ago
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Information Technology Professional (IT Support) (Bridgeport)
Us Navy 4.0
Computer technician job in Bridgeport, CT
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission.
Want to start your journey with the Navy?
Apply Now
Enlisted None
What to Expect
Information Systems Technician
More Information
Responsibilities
Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include:
INFORMATION SYSTEMS TECHNICIAN (IT)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Ensuring the proper security and handling of communications materials, systems and equipment
Performing diagnostics and data recovery operations and maintaining logs
INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS)
Establishing, monitoring and maintaining radio frequency communication systems
Operating and maintaining global satellite telecommunications systems
Transmitting, receiving and storing all incoming and outgoing messages
Managing and coordinating information systems security across platforms and fleets
Designing, installing and operating wide-area-networks, computer systems and associated devices
Performing network system administration, maintenance and training and manage network security
Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software
Writing programs to collect and distribute data for a variety of applications
Performing diagnostics and data recovery operations, and maintain logs
Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems
Operating and maintaining testing and auxiliary equipment
Ensuring the proper security and handling of communications materials, systems and equipment
Work Environment
As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers.
Training & Advancement
Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including:
Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation.
After A School, Information Systems Technician Submarines (ITS) will also attend submarine training:
Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS).
After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance.
Advanced Training
Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others.
Post-Service Opportunities
Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security.
Education Opportunities
Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education.
You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill.
Qualifications & Requirements
A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician.
Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens.
IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength.
ITS applicants must be willing to serve aboard submarines.
General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before .
Part-Time Opportunities
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes.
For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that.
Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met.
For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again.
For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training.
Compare Navy Careers
See how a career as an Information Systems Technician compares to other Navy jobs.
Compare roles, pay and requirements for each job now.
$75k-107k yearly est. 2d ago
Data Support Analyst I
Emoney Advisor 3.9
Computer technician job in Stamford, CT
Job Summary The primary focus of the Data Support Analyst I representative is to provide proactive customer service to both our clients and internal teams. This position will troubleshoot, diagnose, and resolve problems with our aggregation systems. Job Responsibilities
Provide Tier 2 level support via chat, email, and phone
Interface with end user clients to help troubleshoot and resolve technical issues, procedural issues, and ensure data transfer efficiencies
Interface with internal support teams on escalated issues - both customer and operations based
Adhere to team and individual key performance indicators (KPIs)
Stay up to date on system releases, new features, and bugs
Make outbound calls help expedite resolution
Provides a second level of support for account aggregation
Perform other duties as assigned
Requirements
Bachelor's degree or equivalent work experience required; college degree preferred
2 years customer service experience preferred
Team Player with the ability to work independently as needed
Ability to work overtime, including evenings and weekends as needed
Skills
Exceptional communication skills (both written and verbal)
Strong analytical and diagnostic skills
Working knowledge of different aggregation methods(Screen Scraping,API's, and File Based)
Understand the different types of financial accounts that can be aggregated
Ability to read and interpretdifferent HTTPresponses (JSON, XML, HTML and others)
Strong technical troubleshootingand critical thinking
Ability to adapt in a fast-paced environment while multitasking
Dependable, accountable, self-motivated, and drive to excel
Detailed oriented
Working knowledge of MS Office suite
Strong organization skills and excellent time management skills
The salary range for this position is $50,000 - $59,000; commensurate salary to be determined based on skills, professional background and expertise. This position is also eligible, pursuant to applicable eMoney policies, for the annual bonus program, retirement contributions, health insurance, sick leave, parental leave and paid time off.
At eMoney Advisor, our mission is to help people talk about money. Founded in 2000, it's the only wealth management system that offers transparency, security, mobile access, and superior organization. Our award-winning, web-based services and resources are designed to amplify advisors' value to their clients. Today, we serve more than 109,000 financial professionals and support over 6 million end clients.
At eMoney, we create and nurture a culture that values diversity and inclusion, which enables our employees to thrive and do their best work. Different ideas, perspectives, and backgrounds inspire a stronger and more creative work environment that delivers better results.
eMoney is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
$50k-59k yearly 3d ago
IT Support Specialist I
Burt Process Equipment, Inc. 3.5
Computer technician job in Hamden, CT
For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025.
pdf
$45k-56k yearly est. 21d ago
Site Survey & Service Technician
Onsite Energy 3.7
Computer technician job in Danbury, CT
🔍 Power Precision & Problem-Solving - Join OnsiteEnergy, Inc. as a Site Survey & Service Technician! 🔧
Site Survey & Service Technician
Company Name: OnsiteEnergy, Inc.
Pay Range: $38-$45 per hour + Year-End Bonus
Industry: Residential Solar Installations
Location: Tomkins Cove, NY
Job Overview
OnsiteEnergy, Inc. is looking for a detail-oriented and experienced Site Survey & Service Technician to support our residential solar installations. This is a hands-on field role that combines technical site evaluations with system troubleshooting and service. You'll conduct rooftop and electrical assessments, analyze shading and layout options, and resolve post-installation service issues-all while maintaining a professional and customer-focused presence. Ideal candidates bring at least 2 years of experience in solar site surveys or service, along with the confidence to work with electrical components and software tools.
Who We Are
OnsiteEnergy, Inc. is a solar company built by field pros, not just salespeople. We don't chase volume - we build well. Our teams include dedicated in-house installers, electricians, and field leaders focused on doing the job right. With paid training, top-tier tools, and a respectful work culture, OnsiteEnergy supports your growth from the ground up. Learn more at onsiteenergyusa.com.
Key Responsibilities
Perform pre-install site surveys, including roof measurements, shading analysis, and electrical system reviews
Assess structural and electrical readiness for solar installation and report findings using tools like CompanyCam, Aurora, and Enerflo
Complete accurate documentation of service panels, disconnects, roof penetrations, and access points
Conduct service calls and troubleshoot solar systems, including inverters, rapid shutdown devices, and main panel upgrades
Make safe electrical adjustments in main service panels, inverters, and AC/DC disconnects as needed
Coordinate with project managers and installation crews to ensure accurate project planning
Maintain high standards of customer service and represent OnsiteEnergy professionally with homeowners
Ensure all safety protocols are followed on rooftops and around electrical systems
Qualifications
2-3+ years of experience in solar site surveys, service, or installation
Solid understanding of residential solar electrical systems and rooftop assessments
Ability to work on and around high-voltage equipment safely and confidently
Familiarity with software tools like Aurora, CompanyCam, and Enerflo (or willingness to learn)
Comfortable using tablets, apps, and cloud-based platforms for documenting site data
Attention to detail, excellent communication skills, and a clean, professional demeanor
Valid driver's license and clean driving record required
Must be able to climb ladders and work at heights, including on pitched roofs
Benefits
Weekly Pay Cycle
Year-End Bonus
Medical, Dental, and Vision Insurance
Paid Time Off (Vacation, Sick Days, Holidays)
Company Vehicle & Uniforms Provided
Safety Equipment Provided
Paid Training and Certifications
Company Events & Annual Trips
Schedule
Full-Time
Monday-Friday
Availability for occasional weekends and overtime required
Location
On-site at residential project locations
Based in Tomkins Cove, NY
Local travel to job sites is required; no overnight travel
Equal Employment Opportunity
We are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected status.
Compliance Notice
A background check will be completed as part of the onboarding process, in compliance with applicable laws.
#FC25
$38-45 hourly 7h ago
Dynamic PC Support
Worldwide Techservices 4.4
Computer technician job in Elmsford, NY
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$52k-74k yearly est. 60d+ ago
Desktop Support Engineer
Expedient Staffing Solutions
Computer technician job in New Rochelle, NY
The Desktop Support team ensures operational success for internal IT hardware, software, and assets. The Desktop Support Engineer Lead provides support to the company's end users and their use of technology. This role provides support to the company's business operations at the office in New Rochelle, and for remote employees. A strong skill set in supporting desktop, networking, and applications is required.
Job Functions/Primary Responsibilities:
Handle inbound service requests or incidents reported via phone, chat, e-mail, or ticket system.
Properly record, classify, and provide initial support for all requests or incidents reported, per standard operating procedures.
Performs research and follows troubleshooting steps to provide first contact resolution.
Provides a positive user experience during the duration any engagements or interactions.
Provides answers to end users by identifying problems; researching answers; guiding users through corrective steps.
Ensures resolution confirmation and closure of incidents and service requests.
Follows up with the end user to provide updates on open issues.
Track and thoroughly detail technology issues in ticketing system.
Deploy and set up end users with new equipment or replacement.
Onboard new company employees with required assets and access.
Work one on one with end users both in-person and remotely.
Provision and deprovision accounts
Escalate problems (when required) to the appropriate resolving team.
Tracks and communicates customer issues through completion.
Review vendor or third-party software updates, drivers, knowledge bases, and FAQ resources to stay up to date on known issues that may compromise systems' security or stability.
Identify and learn appropriate software and hardware used and supported by the organization.
Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
Develop documentation to support customers and end users.
Provides training and guidance to junior members
Defines/contributes to standard operating procedures for desktop engineers
Occasional off-shift and weekend work, as required.
After hours on-call scheduled rotation, as required.
Job Requirements/Desired Skills and Experience:
3-5 years in IT customer support, technical support, help desk or service desk experience.
3-5 years providing IT infrastructure, application, PC and Mac desktop support.
A Bachelor's degree in Computer Science, Information Technology, or a closely related degree required.
Relevant industry or vendor certifications (i.e., CompTIA, Microsoft, Apple, Google, HDI, ITIL, etc.) desired.
Experience with imaging software.
Knowledge of network security practices and anti-virus programs.
Experience with scripting (PowerShell, Python, etc.).
Hands-on experience with Windows/Mac OS environments.
Proficient with Mac
JAMF Admin preferred
Must have exceptional customer relations skills and a commitment to excellent customer service.
Ability to work with non-technical customers to gather business requirements and translate into technical specifications.
Excellent oral and written communication skills.
Good analytical and troubleshooting skills with a demonstrated proficiency at problem solving/root cause analysis to identify issues and resolve.
Key Competencies:
Empathetic: Want to genuinely help other people. Have the willingness to understand another person's experience and see it through their eyes.
Emotional Intelligence: Capability of recognizing, controlling, and expressing one's emotions and how to handle interpersonal engagements judiciously and empathetically.
Problem Solver / Solution Provider: Strong analytical skills to assess a problem, determine the cause, and identify a clear path to a solution.
Internet Savvy: Knowing how the Internet, Cloud, and IoT functions and the technology involved to make it work and keep it secure.
Technologist: Has a love of all thing tech and typically the “go to” IT person for friends and family. Knows your way around desktop hardware, software applications, operating systems, and network connectivity.
Knowledge-driven Mindset: Enjoys learning, growing, and continuously improving not only themselves, but looks to help improve their team, the customer experience, and ultimately the company through the supportive notion of people, processes, and technology.
Strong Communicator: Both verbally and in writing, the ability to document, translate, and clearly articulate ideas and information in an authentic way. Active listening skills are also essential to effective communication.
Master of Simplicity: The organizational skillset to quickly assess a problem, sort it all out, and then present to the customer the simplest answer possible to resolve their problem.
Growth Mindset: The inner drive for learning and growing. As products, technology, and policies will change over time, the individual must be capable of growth and change as well.
Salary Range: $80,000-$100,000
*The base salary range represents the low and high end of the expected salary range for the position. The base salary offered may depend on a variety of factors such as geographic location, experience, education, and skill level.
$80k-100k yearly 60d+ ago
IT Service Desk Technician II (Contracted)
M&S Consulting 4.5
Computer technician job in Brewster, NY
Job Summary: Hourly Contract Role with possible Contract to Hire option
We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms.
The technician will be responsible for resolving technical issues, fulfilling service requests, and answering user inquiries with a focus on quality, efficiency, and exceptional customer service. Adherence to company IT policies, especially those related to security protocols, is essential. The ideal candidate will have strong interpersonal skills, the ability to communicate clearly with end users, and a proactive approach to problem-solving.
This role also serves as hands-on support for the infrastructure team, assisting with the physical deployment, troubleshooting, and maintenance of network equipment such as switches, access points, servers, printers, and cabling. The technician will ensure smooth operation and integration of systems across automation layers, factory IT environments, and enterprise infrastructure - both onsite and at remote locations.
Success in this role requires strong collaboration with cross-functional teams including IT, Maintenance, and Engineering, with a focus on system reliability, uptime, and operational continuity. This is a 100% onsite position at the local facility.
Essential Duties and Responsibilities:
40% Trouble shooting, Problem Solving and Support:
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
40% Hardware and Software Support:
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
20% OT Support:
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts by adhering to OT/IT policies and assisting with compliance and security initiatives.
Contribute to root cause analysis and support incident response for OT-related system failures.
Work closely with cross-functional teams, including Infrastructure, Engineering, and Maintenance, to deliver integrated support solutions.
Accurately gather and document user requirements to support technical resolutions or escalate appropriately.
Job Qualifications:
Required:
Education:
Bachelor's degree in computer science, Information Technology, or a related field.
Equivalent experience in the industry may be considered in lieu of a degree.
Preferred:
Technical Experience:
Familiarity with SCADA software (e.g., Wonderware, IBA, GE iFIX) and Manufacturing Execution Systems (MES) platforms (e.g., AVEVA).
Understanding of Internet of Things (IoT) from a connectivity and data management perspective.
Skills:
Excellent problem-solving skills with the ability to work effectively under pressure.
Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.
Job Experience:
Required:
Minimum of 5 Years of Experience: At least 5 years of experience in IT operations and/or infrastructure management.
Project Management and Leadership: Strong project management and leadership skills, with a proven ability to lead cross-functional teams.
IT Infrastructure Operations: Demonstrated experience in IT infrastructure operations, including:
Windows servers
Azure cloud services
Basic networking concepts
Virtualization Technologies: Proficiency in virtualization technologies, including Azure HCI and Hyper-V.
Backup Technologies: Experience with backup technologies and disaster recovery solutions.
Operational Technology/IoT Devices: Familiarity with IT operational technology and Internet of Things (IoT) devices.
Knowledge, Skills and Abilities:
Required:
Strong Understanding of Industrial Automation: In-depth knowledge of industrial automation and control systems.
Problem-Solving and Analytical Skills: Excellent problem-solving and analytical abilities to address complex challenges.
Project Management and Leadership: Proven project management and leadership skills to guide teams effectively.
Communication and Collaboration: Effective communication and collaboration skills to work well with team members and stakeholders.
Preferred:
Cybersecurity Knowledge: Familiarity with cybersecurity principles, particularly in industrial environments, including risk assessment and mitigation strategies.
Relevant Certifications: Certifications in relevant technologies (e.g., Cisco, Microsoft, CompTIA).
*Environmental characteristics described are representative of those an employee encounters while performing essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The above statements reflect the general details necessary to describe the principle functions of the occupation and should not be construed as a detailed description of all work requirements that may be inherent in the occupation.
*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.
$47k-63k yearly est. Auto-Apply 7d ago
Desktop Support Speicalist
Collabera 4.5
Computer technician job in North Haven, CT
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Qualifications
Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned.
Additional Information
To know more about this position or to schedule an interview, please contact:
Sagar Rathore
************
******************************
$49k-67k yearly est. Easy Apply 60d+ ago
On-Call IT Field Technician - New Haven-Milford, CT- Hiring NOW
Geeks On Site 3.1
Computer technician job in New Haven, CT
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site)
🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Audiovisual Support Technician - Weekend
Stepping Stones Museum for Children 4.2
Computer technician job in Norwalk, CT
The part-time Audiovisual (AV) Support Technician provides essential technical support for the museum's AV systems during public hours, with a primary focus on weekend and event coverage. This position ensures that audiovisual equipment across exhibit spaces, performance venues, and event installations functions smoothly and reliably for visitors and staff.
This position serves as the primary AV support role during assigned weekend shifts and public programs, ensuring audiovisual systems remain operational, safe, and visitor-ready. The Audiovisual Support Technician works independently during weekends while following established departmental procedures and escalating issues as needed.
The position requires schedule flexibility and a part-time commitment (up to 25 hours per week), including consistent weekend availability and occasional holiday or after-hours event coverage as assigned by management.
Position Responsibilities
* Provide daily AV system support across exhibit spaces, performance venues, and event installations
* Act as the primary AV support contact during assigned shifts, particularly on weekends
* Execute system checks and prepare AV setups for performances, parties, and rentals
* Troubleshoot technical issues with microphones, projectors, soundboards, and digital displays
* Monitor and respond to AV support requests according to the department's tiered AV support structure, acting as primary weekend support and escalating issues when necessary
* Ensure all AV systems are operational and ready for public use during museum hours
* Log daily activities and submit AV support reports to the Senior Manager
* Maintain equipment inventory and assist with minor repairs and preventative maintenance
* Complete end-of-shift reports and handoff notes to support weekday AV and Multimedia staff follow-up
* Participate in departmental planning meetings as scheduled
* Ensure proper documentation of technical issues and resolutions
* Maintain a high level of professionalism when assisting with visitor-facing or customer service situations
Requirements
Minimum Experience/Skills/Certificates:
* 1-2 years of experience in audiovisual support, live event operations, or technical production
* Working knowledge of AV systems, including soundboards, projectors, wireless mics, and media players
* Prior experience in a museum, theme park, entertainment venue, or public experience setting preferred
* Strong troubleshooting skills and ability to work independently on technical tasks
* Excellent communication and organizational skills
* Comfortable working weekends, evenings, and holidays as scheduled
* Focus on consistently providing quality service to visitors or internal clients; strong interpersonal and collaboration skills with staff, visitors, volunteers, and community partners
* Creative problem-solving skills with attention to detail
* Excellent interpersonal skills, professional maturity, adaptability, and self-reliance
* Self-aware and self-regulating; reads social and emotional cues; demonstrates empathy and active listening with visitors and colleagues
* Strong relationship builder: Communicates effectively across all organizational levels, manages disagreements constructively, and welcomes feedback to foster trust
* Consistently demonstrates good judgment and maintains composure in challenging situations
* Intrinsically motivated with a positive attitude; embraces change, setbacks, and last-minute adjustments with enthusiasm and curiosity
* Sensitive to diversity, including individuals with physical challenges or special needs
* Ability to kneel, walk, and/or stand for prolonged periods of time, and load/unload equipment
* Solid computer skills, including Microsoft Office Suite; proven ability to learn new systems and software
$34k-38k yearly est. 9d ago
Material and Analytical Sciences - Intern
Boehringer Ingelheim 4.6
Computer technician job in Ridgefield, CT
**Compensation Data** This position offers an hourly rate of $24.00 - $33.00 USD / hour commensurate to the level of degree program in which an applicant is actively enrolled. For an overview of our benefits please click here (***************************************************************** .
**Description**
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
Boehringer Ingelheim is currently seeking a talented and innovative Intern to join our Material and Analytical Sciences department located at our Ridgefield, Connecticut facility. As an Intern, you will be working in a dynamic environment to develop a workflow on the identification of optimal critical quality attributes of tablets for desired drug product performance based on material property based predictive tools.
**Duties & Responsibilities**
- He/she will be involved routine drug product development processes.
- Establish correlations between material property and predictive model tuning parameters.
- Develop new insights and summarize findings for department seminar.
**Requirements**
+ Must be a current graduate or advanced degree student in good academic standing.
+ Student must be enrolled at an accredited college or university for the duration of the internship.
+ Overall cumulative minimum GPA from last completed quarter/semester 3.0 GPA (on a 4.0 scale) preferred.
+ Major or minor in related field of internship.
+ Graduate and advanced degree students must have completed at least 9 credit hours at current college or university.
+ Good understanding of pharmaceutical material science
**Eligibility Requirements** :
+ Must be legally authorized to work in the United States without restriction.
+ Must be willing to take a drug test and post-offer physical (if required).
+ Must be 18 years of age or older.
**Desired Skills, Experience and Abilities**
- Prior experience in Stylone compaction simulator is preferred.
- Fluency in coding using Python or Matlab is a plus.
All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.
$24-33 hourly 48d ago
Technical Support Specialist
Default Gebbs Healthcare Solutions
Computer technician job in East Haven, CT
Full-time Description
Technical Support Specialist
East Haven, CT
CPA medical Billing a division of GeBBS Health Care company is currently seeking an experienced Technical Support Specialist to join our team. Connecticut based candidates only.
The IT Support Specialist is responsible for providing high-quality Tier 1 and Tier 2 technical support to our US workforce of employees. This role focuses on resolving everyday IT issues, managing device and account support, and ensuring smooth onboarding/offboarding processes.
We are looking for someone who thrives with autonomy, takes pride in being a reliable problem-solver, and moves quickly to keep things running smoothly. You should be comfortable being the first line of support, and eager to improve processes as we scale. This role is critical to our day-to-day operations and calls for someone ready to take full responsibility and lead the function. This role is on-site in East Haven, CT.
Qualifications
· Bachelor's degree in related field or equivalent years of experience.
· 3+ years in IT support, preferably within a remote or decentralized environment.
· Proficiency in troubleshooting operating systems (Windows and mac OS), basic networking, and remote support tools.
· Strong interpersonal and communication skills with a customer-centric mindset.
· Naturally proactive and comfortable working within a dynamic and decentralized environment.
· Naturally inquisitive with a desire to solve problems and dig into detailed analysis.
· Ability to prioritize tasks, be organized and manage competing priorities effectively.
· Proven ability to communicate effectively to various audiences/levels including leadership through various mediums
· Experience with device management platforms like Intune
· Familiarity with IT ticketing systems and basic ITIL principles.
· Relevant technical certifications
Requirements
Responsibilities
Provide first-line support by troubleshooting hardware, software, and supporting company endpoint devices
Work with team members in multiple locations to provide support. Delivering service and support to end-users working onsite and remote
Maintain IT asset inventory and documentation, tracking hardware lifecycles and software licenses
Manage IT onboarding and offboarding, ensuring seamless provisioning and deprovisioning of company hardware, software, and accounts
Support the deployment and troubleshooting of remote management tools and company-specific applications.
Implement and maintain system hardening standards, including company specified group policies to ensure the security and compliance of IT system
Support our adoption of new tools, including management of users and configuration of SAML and other SSO mechanisms
Follow standard processes and procedures
Use helpdesk ticketing system for tracking issues and problem resolution
Maintaining prompt and effective inter and intra-team communication
$44k-75k yearly est. 5d ago
Informational Technology Position
Connecticut Reap
Computer technician job in Cheshire, CT
Supervisor of Technology Support Services Please note: Interviews will begin in early April To directly supervise employees and manage technology resources in order to deliver the highest level of support to all technology users in the Cheshire Public Schools.
Essential Performance Responsibilities:
* Supervising a staff of five Technology Assistants (union) by assigning work, providing feedback, approving hours worked and managing absence requests.
* Technical administration of all software applications:
* Google Admin Console
* Windows Active Directory and Policy Management
* Mutualink automated emergency response solution
* Mitel/Micollab phone system and server
* Maintenance and IT Direct ticketing system
* Food Service (Mosaic)
* PowerSchool, Chromebook and iPad management, etc.
* Technical administration of all district hardware including:
* Mitel/Micollab phone system and server
* Fleet of over 4,000 chromebooks
* Windows desktop PCs and laptops
* Smart Interactive whiteboards and projectors
* iPads and JAMF MDM software
* MultiFunction printers using PaperCut
* Develop and maintain documentation regarding troubleshooting and repair procedures
* Maintain an accurate list of equipment at all locations using inventory tracking tool
* Other duties and responsibilities as assigned by the Director of Technology Services.
Travel Requirements:
* Travel to all school district locations as necessary including transporting technology equipment
Knowledge, Skills and Abilities:
* Ability to carry out instructions furnished in written or oral form, and to work with minimum supervision.
* Ability to problem-solve and prioritize a variety of support questions and satisfy user needs.
* Possesses strong teamwork and consensus-building skills. Maintains cooperative working relationships within the team and organization.
* Extensive knowledge of sound practices in device and network maintenance.
* Time management is essential to effectively organize and prioritize the multitude of situations that arise each day.
* Ability to supervise employees and provide clear direction, goals and objectives in a proactive, effective and respectful manner.
* Ability to train employees and lead them through changes in procedures, etc.
Physical and Mental Demands, Work Hazards:
Works in standard office and school building environments. Ability to transport equipment in your personal vehicle up to 40 lbs.
Qualifications Profile:
Any combination of education and experience providing the required skill and knowledge for successful performance would be qualifying. Typical qualifications would be equivalent to:
* Experience as an active contributor in a technology team environment
* High School diploma (minimum), technical school, college graduate or equivalent working experience.
* Training and successful related experience in computer hardware, software and network use, troubleshooting and repair.
* A+ certification and networking certifications are a plus.
* Motor Vehicle Operator's License and ability to provide own transportation.
Reports to: Director of Technology Services
Salary: $70-80K
To Apply:
Please apply online at ************************************* OR ********************** Click on Job Opportunities.
Cheshire Public Schools reserves the right to close the posting when a suitable applicant is found before the closing date.
$70k-80k yearly 23d ago
Onsite Service Desk II - IT/OT
Wright Technical Services
Computer technician job in Brewster, NY
Title: IT Service Desk Technician II Job Type: 6-Month Contract-to-Hire Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing) Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines.
Job Description
Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer.
We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms.
The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime. This is a 100% onsite position.
Qualifications
US Citizenship is required due to Federal Government guidelines
Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent industry experience
Minimum of 5 years of experience in IT operations, infrastructure, or related environments
Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking
Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments
Strong problem-solving and analytical skills, able to work under pressure
Proven project management and leadership experience, including leading cross-functional teams
Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders
Highly Preferred Experience
Solid understanding of industrial automation and control systems
Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA)
Understanding of IoT connectivity and data management concepts
Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation
Relevant certifications (e.g., Microsoft, Cisco, CompTIA)
Key Responsibilities
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts
Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$43k-65k yearly est. 13d ago
Technical Support Analyst (Part-time Opportunity for Undergrads)
Sectra
Computer technician job in Shelton, CT
Are you in your final year of a Computer Science or related degree and ready to get your foot in the door at a company that's doing work that actually matters? Sectra is hiring part-time Technical Support Analysts in Shelton, CT - and this is more than just a job. It's a launchpad for your career.
Why Sectra?
We're not your average tech company. We build cutting-edge software that powers medical imaging systems in hospitals and healthcare networks around the world. That means real impact - every line of code, every solution, every person here contributes to helping doctors and patients every day.
But what really sets us apart?
Innovation is our DNA - We've been pushing boundaries in med tech and secure communications for over 40 years - and we're just getting started.
Global reach, local team energy - We have offices in 14 countries but operate with the creativity and speed of a startup.
Culture-first, people-focused - The culture is collaborative, supportive, and fun. Employees enjoy coming to work every day.
Growth mindset - Join us part-time now, grow with us long-term. This role is designed with the intention to transition into full-time employment after graduation.
You're a Great Fit If You:
Are entering your final year of a Bachelor's or Master's program in Computer Science, IT, or a related field
Enjoys tinkering with technology in their free time-whether it's building home labs, experimenting with Raspberry Pi, setting up personal servers, modding gaming systems, or learning new tools just for fun-and is naturally curious about how things work and how to make them better.
Communicate clearly, learn quickly, and collaborate well
Are excited about starting your tech career in a company with purpose
Can work in our Shelton, CT office
$44k-75k yearly est. 60d+ ago
Technology Support Senior Specialist
JPMC
Computer technician job in Orangeburg, NY
Embark on a career where innovation meets support, assisting customers with the highest quality standards and satisfaction.
As a Technology Support Senior Specialist at JPMorgan Chase in Corporate Data Center Services Team, you will be a crucial team member that uses leading best practices to provide first-line support and guidance on day-to-day technology activities. Your role involves troubleshooting hardware, software, and technology issues within the organization. You will maintain high levels of customer satisfaction with a focus on executing with efficiency and strive for continuous improvement in service delivery.
Job responsibilities
Provides first-line support for hardware, software, and technology issues and address and resolve challenges efficiently while adhering to established processes and procedures
Assists in the timely delivery of technology support services to internal customers, coordinate resources and activities to ensure high-quality standards and customer satisfaction
Contributes to optimal system functionality by applying emerging knowledge of hardware components, peripherals, devices, and network expertise
Uses problem-solving techniques, diagnostic tools, and best practices to Identify and resolve technical issues
Required qualifications, capabilities, and skills
6+ months of experience in providing first-contact solutions and end user support to triage and resolve issues in real-time including support for hardware, software, and networks
Experience with live chat, incident/service request management, and runbooks for system issue resolution
Baseline knowledge of operational management and excellence
Proven ability to balance tasks while documenting outcomes
Preferred qualifications, capabilities, and skills
Familiarity with troubleshooting techniques for resolving technical issues in hardware, software, and technology systems
Ability to document issues, procedures, and root cause analysis
$48k-83k yearly est. Auto-Apply 60d+ ago
IT Help Desk Technician
Fabrication Enterprises Inc.
Computer technician job in Elmsford, NY
Job Description
We are seeking a proactive and detail-oriented IT Help Desk Technician to join our team. You will be the first point of contact for technical issues, responsible for maintaining our hardware fleet, managing user identities via Microsoft Entra, and ensuring our endpoint security remains robust. The ideal candidate has a "hands-on" approach to hardware and a strong grasp of the modern Microsoft 365 ecosystem.
Key Responsibilities
Hardware & Peripherals: Install, configure, and troubleshoot desktops, laptops (Windows-based), printers, and docking stations in both office and warehouse environments.
Identity & Access Management: Manage user accounts, groups, and permissions using Microsoft Active Directory/Entra
Endpoint Management: Execute OS imaging and software deployment tasks using Microsoft Intune.
Software Support: Provide expert-level support for the Microsoft Office 365suite (Outlook, Teams, Word, Excel).
Network Troubleshooting: Diagnose basic connectivity issues, including Wi-Fi, Ethernet, and VPN configurations, maintain server racks and network patch panels.
Security & Compliance: Monitor endpoint health via Microsoft Defender and ensure all devices meet company cybersecurity standards.
Documentation: Maintain an accurate inventory of assets and document resolution steps in our ticketing system.
Internal Application Support: Provide basic support for FEI specific applications including but not limited to user maintenance, basic application troubleshooting and basic application management.
Technical Requirements
Operating Systems: Advanced knowledge of Microsoft Windows 10/11.
Cloud Infrastructure: Experience with Microsoft 365 Admin Center, Entra ID (formerly Azure AD), and Intune.
Deployment: Proven experience imaging and deploying Windows devices in a corporate environment.
Networking: Understanding of TCP/IP, DNS, and DHCP basics.
Cybersecurity: Familiarity with basic security principles (MFA, phishing awareness, and antivirus management).
Preferred Qualifications
Certifications: CompTIA A+, Network+, or Microsoft 365 Certified: Endpoint Administrator Associate.
Experience:1-3 years of experience in a formal IT support or Help Desk role.
Communication: Ability to explain complex technical concepts to non-technical staff with patience and clarity.
$48k-83k yearly est. 2d ago
IT Help Desk Support - Level II
K2 Staffing
Computer technician job in Harrison, NY
Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$48k-83k yearly est. 60d+ ago
IT Help Desk Support - Level II
K2 Staffing, LLC
Computer technician job in Harrison, NY
Job DescriptionSummary Our client is a leading IT Solutions Company in the Westchester County, NY (Harrison, NY) area and they are in need of a Help Desk Support Level II+ Technician. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties.
Duties & Responsibilities
Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues.
Provisioning and system setup for new hires.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Use remote tools and diagnostic utilities to aid in resolving support requests.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Install antivirus software and ensure virus definitions are up to date.
Server administration via Active Directory, File & Print services, DNS, DHCP.
Network firewall and switch administration and maintenance.
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
Qualifications & Requirements
Having worked in an MSP environment is a MUST!
Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Kaseya RMM and Autotask PSA Experience a plus
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
How much does a computer technician earn in Danbury, CT?
The average computer technician in Danbury, CT earns between $29,000 and $61,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Danbury, CT
$42,000
What are the biggest employers of Computer Technicians in Danbury, CT?
The biggest employers of Computer Technicians in Danbury, CT are: