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Technical Support Specialist
Kellymitchell Group 4.5
Computer technician job in Enon, OH
Our client is seeking a Technical Support Specialist to join their team! This position is located in Enon, Ohio.
Provide remote technical support for store hardware, software, networks, and applications using cloud and web-based tools
Manage simultaneous connections to multiple store locations and devices, prioritizing incidents by severity and business impact
Monitor network performance and data packet loss across entire store networks or individual devices and implement corrective actions
Identify and resolve issues before they impact store operations
Troubleshoot issues across current and legacy network environments
Direct and support field personnel during installation of new equipment on store networks
Install, configure, and upgrade software on newly deployed devices
Implement software changes for fuel dispensers and fuel tank monitoring systems
Set up and configure DVR equipment, including camera naming conventions and recording settings
Manage multiple incident tickets concurrently, working them in order of emergency priority
Analyze case history to identify recurring issues and recommend improved resolution strategies
Provide clear verbal instructions to onsite personnel when hands-on diagnostics or repairs are required
Communicate critical events and outages to Store Support Team Leads in a timely manner
Coordinate with third-party help desk vendors as needed
Follow and contribute to internal knowledge base documentation and standard operating procedures
Create and update knowledge base articles to support repeatable solutions
Maintain equipment inventories and order replacement parts as required
Participate in required training to stay current with new technologies and troubleshooting procedures
Support special projects and additional duties as assigned
Desired Skills/Experience:
Associate degree in Computer Networking or a related field or equivalent professional experience
Specialized training in network communications, PC architecture, or application support preferred
Prior Help Desk, Service Desk, or Technical Support experience preferred
Experience supporting networked hardware and applications in a distributed or retail environment a plus
Strong understanding of store networks, including hardware, software, routers, wireless communications, and third-party cellular devices
Ability to support both standard and non-standard equipment, including systems not directly connected to the corporate network
Proven ability to manage multiple concurrent issues while prioritizing effectively
Strong analytical and problem-solving skills
Excellent verbal communication skills with the ability to explain technical concepts to non-technical users
Highly organized, detail-oriented, and able to perform well under pressure
Comfortable working in a fast-paced, 24/7 operational environment
Ability to perform repeated bending, standing, and reaching
Ability to occasionally lift up to 40 pounds
Willingness to work a flexible schedule, including second and third shifts, weekends, and holidays
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $16.00 and $23.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$16-23 hourly 4d ago
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PC Tech
Teksystems 4.4
Computer technician job in Tipp City, OH
*Job Description* We are seeking an *Entry-Level Desktop Support Technician* to provide on-site technical support for hardware and software systems within a manufacturing environment. This role involves ensuring production and office systems remain operational and delivering hands-on support for end-user devices and network components.
*Responsibilities*
* Provide on-site desktop support for all hardware in the manufacturing plant.
* Set up, configure, install, and maintain end users' desktop computers and peripherals (production line and office).
* Offer technical support for computers, phones, and printers for production and office personnel.
* Implement and maintain network servers, including Active Directory accounts.
* Perform break/fix support for network, server, and end-user devices.
* Provide support for industrial printers.
* Manage and track hardware inventory and e-waste.
* Support Windows 10 environments.
* Maintain mobile RF devices and workstation PCs.
* Perform other duties as required and assigned.
*Essential Skills*
* Strong problem-solving skills.
* Ability to work under pressure and make critical decisions quickly.
* Excellent communication and writing skills.
* Ability to multitask and prioritize numerous critical tasks.
* Adaptability to a fast-paced and demanding workload.
*Physical Requirements*
* Operation of personal computer equipment.
* Occasional stooping, crawling, and lifting up to 50 lbs. for installation or maintenance of network devices and cabling.
* Ability to climb ladders to reset wireless access points.
* Comfortable climbing built-in ladders (up to 20-25 feet) to access catwalks and mezzanines while carrying hardware.
*Technical Skills*
* Desktop Support
* Break/Fix
* Printer Support
* Troubleshooting
* Windows 10
*Additional Qualifications*
* Basic understanding of routers and switches for network troubleshooting.
* Ability to re-image computers as needed.
* Willingness to complete ladder safety training.
* Must be on-site daily.
* Opportunity for growth into a lead role and potential full-time conversion after one year.
*Experience Level* Entry-Level
*Job Type & Location*This is a Contract position based out of Tipp City, OH.
*Pay and Benefits*The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Tipp City,OH.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-24 hourly 2d ago
Computer Field Tech Position-Vandalia OH
BC Tech Pro 4.2
Computer technician job in Vandalia, OH
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Help Desk Specialist - Part-Time, Day Shift
Versiti 4.3
Computer technician job in Dayton, OH
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Under the direction of the Manager IS Technical Support, the Specialist IS Technical Support provides first level support to remote and on-site users for IS services, including software, hardware, telecom, and peripherals, in a timely manner and in keeping with the department's quality standards. Promotes the department's values, guiding principles and customer service philosophy.
Total Rewards Package
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
Resolves incidents and service requests in keeping with departmental quality standards and SLAs.
Logs calls and resolves first-level support calls. Triages/escalates issues, where applicable.
Provides remote and on-site support of environments and applications, including trouble shooting problematic situations.
Uses all available resources necessary to obtain full knowledge of a user's environment while systemically resolving issues, including knowledge base searches.
Practices open and transparent communications by providing status updates to users on progress towards issue resolution, as well as peers.
Sets up new user environment, including phone, computer equipment, shared drives, email and printing.
Assists in new employee orientation regarding technical issues.
Deploys pre-authorized packaged applications.
Completes back-up using legacy systems (tape) and escalates issues, when encountered.
Monitors IS environment for systems status and events and generates appropriate actions.
Updates the knowledge base and shares tips/tricks with colleagues.
Proposes articles to the End User Computing team for development and posting on the Versiti intranet.
Provides blood drive support
Provides conferencing support
Provides file recovery
Provides role and access management
Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
Understands and performs in accordance with all applicable regulatory and compliance requirements
Complies with all standard operating policies and procedures
Qualifications
Education
Associate's Degree in computer field preferred or equivalent experience. required
Experience
1-3 years experience in customer service environment preferred
Knowledge, Skills and Abilities
Familiarity with individual or end-user computing environment.
Ability to coordinate user requests, through to resolution.
Ability to adhere to Versiti IS standards and work in a regulated environment.
Excellent oral and written communication skills.
Excellent interpersonal skills.
Demonstrated organizational skills.
Ability to work with minimal supervision.
Familiarity with standard business desktop applications.
Tools and Technology
Desktop computers, laptops, and handheld personal devices (tablets, mobile devices and other wireless equipment). required
Network printers and multi-function devices. required
Service Desk ticketing systems. required
All Microsoft office products including Office 365 and Sharepoint. required
All Adobe products. required
VMWare. required
#AJ123
Not ready to apply? Connect with us for general consideration.
$36k-51k yearly est. Auto-Apply 5d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Computer technician job in Dayton, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$29k-39k yearly est. 12d ago
Technical Support Specialist Tier 2
Database USA 4.1
Computer technician job in Dayton, OH
About Us JangoMail is a high-volume email marketing service provider helping clients send millions of messages on a daily basis. Our infrastructure spans Microsoft SQL Server, Linux-based email sending servers across multiple cloud platforms, Amazon Web Servces, and a suite of internal .NET applications.
We are seeking a tier 2 technical support specialist to ensure our systems run smoothly in a 24x7 environment. This role combines some database administration, email system operations, client services, and general infrastructure oversight. The position is hands-on, but also requires ownership of day-to-day stability and client satisfaction.
Key Responsibilities
Database Administration
Manage and assist with Microsoft SQL Server environments.
Run reporting queries for customers and support staff.
Troubleshoot and resolve database issues in production and test environments.
Client Services & Operations
Serve as an escalated point of contact for client requests and technical support tickets.
Coordinate with internal teams to resolve issues related to deliverability, list management, and platform usage.
Test and validate changes, patches, and system updates.
Document support processes and maintain operational runbooks.
Email Systems & Infrastructure
Help manage email delivery platforms hosted on Linux servers across multiple cloud providers.
Troubleshoot DNS and delivery issues for users.
Monitor deliverability, bounce handling, and abuse/spam complaints.
Help with managing servers within an Amazon Web Services environment.
Ensure uptime and smooth operation of in-house .NET applications (no development required, but operational oversight expected).
Desired Qualifications
1-2+ years of SQL Server experience (administration basics and T-SQL knowledge).
Familiarity with Linux server administration in cloud hosting environments.
Familiarity with email related components such as SMTP, API, and DNS records.
Experience managing client services/support operations (ticketing systems, client communications).
Experience with cloud services providers (AWS and remote server providers).
Knowledge of basic HTML and CSS.
Strong troubleshooting and problem-solving skills.
Willingness to learn and develop skills in database and server administration; use of SQL; and bulk email sending best practices.
We are based in Dayton, OH. This is an in-office position with standard workdays and periodic on-call rotation for after hours emergency support tickets.
$56k-81k yearly est. 3d ago
IT Support Analyst
General Electric Credit Union 4.8
Computer technician job in Cincinnati, OH
General Electric Credit Union is a not-for-profit, member-owned full service financial institution headquartered in Cincinnati with branches in Ohio and Kentucky. At GECU, we pride ourselves on maintaining quality service, being an employee-friendly workplace, and developing our team members while teaching you the skills to lead you to career advancement opportunities.
Overview:
The IT Support Technician will be a part of the GECU IT Operations Team. They will provide Tier 1 support for all users of the credit union, providing excellent service, quick response, and efficient and complete resolution to all issues. Troubleshooting and problem resolution skills are required. Essential Responsibilities:
Tier 1 support for IT support issues
IT Inventory Control and Maintenance
Communication with end users via direct contact or electronic means such as email
In-Person Desktop support for end users
Computer and peripheral deployment across all departments
Travel between branches in company owned vehicle
Work in a ticketing system meeting company defined SLAs and Documentation Standards
Work with Microsoft Active Directory and Microsoft 365
Education and Experience:
Associate degree in IT/Computer Science
IT Professional Certifications i.e. CompTIA A+
1 Year of comparable field experience
Knowledge, Skills, and Abilities:
Basic IT Skills: Candidates should have a solid understanding of common IT concepts, including hardware, software, networking, and operating systems.
Troubleshooting Skills: They should be able to diagnose and resolve common technical issues faced by end-users (e.g., printer problems, login issues, software glitches).
Knowledge of Ticketing Systems: Familiarity with ticketing systems (such as ServiceNow, Jira, or Solarwinds) is essential for logging and tracking incidents.
Understanding of Security Practices: Awareness of security best practices (password policies, data protection, etc.).
Effective Communication: Candidates should communicate clearly and empathetically with end-users. Active listening and patience are key.
Problem-Solving: They need to think on their feet and find solutions to user issues promptly.
Professionalism: Maintaining a professional demeanor, even under pressure, is important.
Time Management: Tier 1 analysts handle multiple tickets simultaneously. Good time management ensures timely responses.
Adaptability: The IT landscape evolves rapidly. Candidates should be open to learning new technologies and processes.
Teamwork: Collaboration with other support tiers and departments is common.
Accurate Logging: Properly documenting incidents and service requests ensures smooth handoffs and historical records.
Writing Skills: Clear and concise writing is essential for ticket notes and communication.
User-Friendly Guidance: Tier 1 professionals should guide end-users through basic troubleshooting steps (e.g., rebooting, checking cables).
Escalation Criteria: Knowing when to escalate an issue to Tier 2 or Tier 3 support is critical.
At GECU, we want to support your wellbeing by offering a wide range of benefits:
Health, Dental and Vision insurance
Life and Disability insurance options
Paid Time Off starts accruing once hired and take your birthday off - paid
401k Retirement plan with up to a 10% match of your base gross compensation
Tuition reimbursement opportunities & professional development
Volunteer opportunities -and earn additional PTO hours!
On-site clinics for Vaccines and Mammograms
And many more!
Come join GECU as we are a curated culture of respect, understanding, and mutual recognition. We believe forming bonds and connecting with each other only stands to strengthen the service we provide to our members in our mission of improving the Quality of Financial lives!
General Electric Credit Union is an Equal Opportunity Employer
$52k-71k yearly est. 9d ago
Entry Level Help Desk Technician
Reynolds and Reynolds Company 4.3
Computer technician job in Dayton, OH
":"The Entry Level Help Desk Technician responds to and diagnoses service issues through discussions with dealership customers and is responsible for leveraging resources across all levels of the organization. You will serve as single point of ownership for customer issues.
You will follow call center procedures, document customer issues, include troubleshooting steps and resolution in the call-tracking tool.
You will diagnose customer issues and assign appropriate support.
You will ensure resolution of issues.
","job_category":"Information Technology","job_state":"OH","job_title":"Entry Level Help Desk Technician","date":"2026-01-07","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"Associate degree or equivalent in related field~^~Strong customer service skills~^~Analytical thinker~^~Troubleshooting and problem solving skills~^~Oral and written communication skills","training":"Mentoring with an experienced Frontline consultant that includes active listening and hands on training.
Formal classroom instructional training in various Hardware solutions.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$43k-60k yearly est. 60d+ ago
Technical/Help Desk Support
Collabera 4.5
Computer technician job in Mason, OH
Collabera is ranked amongst the top 10 Information Technology (IT) staffing firms in the U.S., with more than $550 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 40 offices across the globe with a presence in seven countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
Job Title: Technical Support Representative
Location: Mason, OH
Duration: 6+ months
Pay Rate: $15.00/ hour
GENERAL FUNCTION:
Responsible for providing technical support in a timely, consistent, and courteous manner to all Resolution Center customers in the operation of their computer systems for approved applications. Provide assistance in resolving most problems of hardware and supported applications, and explaining these resolutions in a clear, concise manner.
MAJOR DUTIES AND RESPONSIBILITIES:
•
Responsible for providing technical support in a timely, consistent and courteous manner to all Support Center customers in the operation of supported systems for approved applications.
•
Responsible for diagnosing/resolving problems through both questioning techniques and through the use of remote diagnostics.
”
•
Assists by giving correct resolutions in a clear, concise and courteous manner.
•
Interprets error messages from system software or application programs; initiates required actions.
•
Places necessary service calls and follows through to completion with both service contractor and Support Center Customer.
•
Escalation of unresolved calls to second level support (both internal and external) and follows through to completion.
•
Quality Assurance: Assist with proofing documentation/procedures relating to supported systems.
•
Software Updates: Responsible for coordinating the installation of new software releases from the Beta Test phase through implementation.
ADMINISTRATIVE RESPONSIBILITES:
•
Development of procedures for Support Center
•
Record all communication relating to associates: questions/problems into call tracking.
•
Proofing and testing of procedures prior to implementation.
•
Assist in training users in the operation of the supported systems
•
Flexibility to work varied schedules, including evenings and weekends as scheduled.
Qualifications
SKILLS & QUALIFICATIONS:
•
Excellent written & oral communication skills
•
Problem resolution - Able to troubleshot computer software/hardware issues over the phone
•
Superior organizational skills with a strong attention to detail
•
Pleasant phone manners
•
Computer hardware and software knowledge
•
Strong Customer Service orientation.
EXPERIENCE:
•
Point of Sale environment/retail experience preferred
•
Direct involvement with customer service experience
•
Computer systems experience.
Additional Information
Additional Information:
Training Schedule: 9AM-5:30PM
The initial classroom training hours are 9:00am-5:30pm and this is the shift during training process as well (approx. 1-2 wks).
After that, range of shifts based on business needs. That could range from 9-5:30 up to and including 3pm-midnight.
Most likely not work the same scheduled hrs. each day.
Schedules are posted in advance, so if there are any scheduling restrictions, please let is know ahead of time before we schedule you for in person interview.
WEEKEND HOURS: Associate will be placed in a weekend rotation that could potentially include both Saturday and Sunday on a rotating basis. The opportunity to work both Saturday and Sunday consistently is available if preferred. HOURS OF OPERATION: Monday - Friday, 8am-Midnight Saturday: 9am-10pm Sunday: 10am-10pm
$62k-86k yearly est. 2d ago
IT Help Desk
Sentinel 3.8
Computer technician job in Cincinnati, OH
Responsibilities
We're looking for a detail-oriented and personable IT Help Desk Technician with experience in level 1 & level 2 assistance to be full time for our client in Ohio. We are looking for someone who thrives on delivering outstanding customer service while tackling diverse technical challenges. You'll serve as the first and second line of defense for technical support, helping maintain and improve their Microsoft 365 infrastructure, secure file management (Egnyte), Microsoft Teams Rooms, and local networked environments. If you enjoy helping people and solving problems using your knowledge of modern tools this role is built for you. This position is a direct placement with our client located in Cincinnati, OH.
Qualifications
Responsible for:
Respond to support requests via phone, email, and ticketing system in a professional and timely manner
Provide hands-on and remote support for desktops, laptops, mobile devices, and peripherals (Windows)
Support user onboarding/offboarding-including account setup, hardware provisioning, and documentation
Troubleshoot common issues related to Microsoft 365, printers, and file access (Egnyte)
Provide white-glove support with a focus on fast, friendly and effective solutions.
Administer and troubleshoot Microsoft Intune for endpoint configuration, policy deployment, and compliance
Manage identity, security groups, and device access through Entra ID / Azure Active Directory
Set up, maintain, and troubleshoot Microsoft Teams Room systems and AV hardware
Provide support for Egnyte file-sharing platform including user access management and sync issues
Resolve escalated networking issues (basic switch/Wi-Fi setup, DNS, DHCP, IP configuration)
Enforce and support security practices including multi-factor authentication (MFA), encryption, and patching
Provide set-up and ongoing support for Microsoft Teams Rooms, video conferencing and AV equipment.
Monitor and respond to alerts related to endpoint compliance, antivirus, and patching.
Additional duties as assigned
Required Skills & Experience
3-5 years in a help desk or IT support role, with experience handling both Level 1 and Level 2 issues
Strong communication skills and a customer-centric approach to support
Familiarity with Microsoft 365, Entra ID / Azure AD, and Intune
Experience supporting Microsoft Teams Room setups
Basic networking knowledge: IP addressing, DNS, DHCP, switches, and Wi-Fi connectivity
Understanding of cybersecurity fundamentals (e.g., endpoint protection, MFA, secure access and patch management)
Experience supporting Egnyte or similar cloud file-sharing platforms
Familiarity with hybrid environments and VPN configurations a plus
Familiarity with printer and peripheral troubleshooting
Working knowledge of remote support tools (e.g., TeamViewer, Quick Assist, AnyDesk, Ninja)
Certifications such as CompTIA A+, Network+, Microsoft Certified: Modern Desktop Administrator, or similar a plus
Experience in hybrid or remote-first environments
Ability to document processes and contribute to a shared knowledge base Soft Skills & Traits
Strong customer service orientation and communication skills
Ability to troubleshoot logically and explain technical solutions clearly
Organized, detail-oriented, and be able to manage multiple tasks and priorities
Self-starter with a team-first mentality and a willingness to grow and learn
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$35.00 to $40.00 per hour
What you get:
Our client is committed to providing a comprehensive, best-in-class benefits package that supports the physical, financial, and emotional well-being of their employees. Their offerings include:
Medical, dental, and vision insurance
Life and disability coverage
Generous 401(k) match
Student loan repayment assistance
In addition to paid holidays, vacation, and personal days, they also offer:
Fully paid medical and parental leave
Access to mental health services
Additional wellness resources and support
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
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Sentinel EEO Policy Statement is available here.
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$28k-36k yearly est. Auto-Apply 18d ago
Onsite IT Technical Support Specialist
SPX Technologies 4.2
Computer technician job in Mason, OH
Building the people that build the world.
With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world.
As part of Engineered Air Movement, Cincinnati Fan is a leading manufacturer of industrial fans and blowers for OEMs and industrial applications With its high attention to detail for products that are durable, energy efficient, and unparalleled in performance, companies rely on Cincinnati Fan to provide comfort and mission critical and industrial cooling solutions.
How you will make an Impact (Job Summary)
SPX is a diverse team of unique individuals who all make an impact. As the IT Technical Support Specialist, you will be responsible for delivering comprehensive IT services to end users, ensuring efficient resolution of incidents and service requests, and providing exceptional customer service. You will be hands on with technology, supporting customers in person and virtually. Having the ability to solve technical problems with minimal assistance, you will play a vital role in ensuring the smooth operation of SPX's IT systems for our Engineered Air Movement Mason, Ohio location. The successful Technical Support Specialist possesses strong technical background within IT and expertise in the support of end user hardware, software, and peripherals. The position will be onsite, 5 days a week.
What you can expect in this role (Job Responsibilities)
While each day brings new opportunities at SPX, your core responsibilities will be:
Incident Management and Service Fulfillment:
Manage life cycle (ticket generation to closure) of assigned incidents and service requests, including assessing impact and urgency, assigning to proper group, and ensuring timely resolution and minimal downtime. Primary support to Engineered Air Movement factory with additional assignments as needed for other SPX divisions.
Document and maintain accurate records of incidents, service requests, and solutions within the ticketing system.
Escalate incidents to appropriate IT resources in accordance with established procedures.
Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues.
Support ancillary systems such as desk phones, key fob system, and surveillance cameras.
Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines.
Provision and maintain factory tablets to users in accordance with IT policy and procedures.
Track and manage IT assets in accordance with IT procedures.
Identify, research, and assist in implementation of new technologies.
Technical Support:
Provide frontline technical support to end users, both remotely and in-person, by diagnosing and resolving hardware, software, and network related issues.
Support ancillary systems such as desk phones, key fob system, and surveillance cameras.
Onsite support for factory floor equipment including but not limited to laser cutter communications, label printers, and dog tag machines.
Provision and maintain factory tablets to users in accordance with IT policy and procedures.
Track and manage IT assets in accordance with IT procedures.
Identify, research, and assist in implementation of new technologies.
Customer Support:
Deliver excellent customer service, building rapport with end users.
Provide clear and concise instructions and explanations.
Communicate and collaborate with internal teams and vendors to escalate and resolve complex technical issues.
Support sales reps and internal users with site specific applications and scenarios.
Continuous Improvement:
Contribute to the continuous improvement of IT infrastructure and processes by providing feedback and recommending solutions.
Assist in the development and/or implementation of IT policies, procedures, and best practices.
Stay up to date with emerging technologies and industry trends, actively seeking opportunities for development and knowledge enhancement.
Participate in other projects as assigned that relate to the overall goals of the department and organization.
What we are looking for (Experience, Knowledge, Skills, Abilities, Education)
We each bring something to the table, and we are looking for someone who has:
Required Experience
At least 2 years of IT technical support experience in a corporate environment
Preferred Experience, Knowledge, Skills, and Abilities
4 years of IT technical support experience in a corporate environment preferred
Proven experience in providing technical support to end users
Strong knowledge of hardware, software, peripherals, copiers, printers, scanners, and mobile devices
Proficiency troubleshooting and resolving technical problems
Prior experience supporting corporate executives
Familiarity with networking concepts, protocols, and configurations
Experience with Desktop, LAN, and telecommunications devices
Knowledge of ITIL (IT Infrastructure Library) principles and practices
Excellent customer service and verbal and written communication skills, with the ability to effectively explain technical concepts to non-technical users
Detail oriented with strong analytical and problem solving skills
Self-directed, exhibiting strong initiative, and the ability to prioritize and execute multiple priorities in a fast paced and changing environment.
Support onsite production day shift and office schedules working hours.
Flexible to provide on-call support, outside of normal working hours, as needed.
Education & Certifications
Associate degree in Information Technology, Computer Science, business, or another related field preferred
Certifications such as CompTIA A+, Microsoft Certified Solutions Associate (MCSA)
Travel & Working Environment
Onsite
Travel negligible
How we live our culture
Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX.
What benefits do we offer?
We know that the well-being of our employees is integral. Our benefits include:
Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
Competitive health insurance plans and 401(k) match, with benefits starting day one
Competitive and performance-based compensation packages and bonus plans
Educational assistance, leadership development programs, and recognition programs
Our commitment to embrace diversity to build a culture of inclusion at SPX
We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential.
SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.
$38k-65k yearly est. 3d ago
Workday Certified Advanced Comp Lead
Accenture 4.7
Computer technician job in Cincinnati, OH
Who We Are We are Accenture, a global professional services company, searching for a Workday Advanced Comp Lead. This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the essential corporate functions of finance, analytics, planning and HR.For many of our clients, successfully getting their data operations into cloud environments is a major focus. The enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals.
What's in it for YouHelp HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world.To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level.Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team.
As a Workday Advanced Compensation Lead, your primary responsibilities may include:
+ Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures
+ Formulate planning, budgeting, forecasting and reporting strategies
+ Architect statements of work and/or client proposals
+ Architect and manage vendor relationships
+ Lead workshops for client education
+ Manage resources and budget on client projects
+ Serve as the escalation point for critical functional issue resolution
+ Provide subject matter expertise to aid in decision making related to the functional solution
+ Lead, mentor, counsel and manage performance metrics of project staff
+ Conduct working sessions with clients to gather, understand, and analyze business requirements.
+ Architect Workday the entire Advanced Comp solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated
+ Advise clients on industry standards and leading practices.
+ Understand and apply Workday and Accenture methodologies.
+ Provide the Delivery Lead with status updates and keep them apprised of overall project status.
+ Demonstrate strong client and stakeholder management to achieve project objectives
+ Ensure the client takes advantage of Workday best practices.
+ Support innovation through the creation of new industry leading methods and assets
Why should I join the Accenture Workday team?
+ Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients.
+ Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations.
+ Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation.
Who will be successful at Accenture?
It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements
Here's what you need:
+ Workday Partner Certification
+ Minimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level role
+ Minimum of 3 years of working of Advanced Comp experience
+ Minimum of 3 years of Workday Implementations
+ Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree must have equivalent minimum 6 year work experience.
Bonus points if you have:
+ 6 years of Workday-related implementations
+ Demonstrate knowledge of the HR function & processes
+ Experience in Education or Government Workday implementations
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $73,800 to $218,800
Cleveland $68,300 to $175,000
Colorado $73,800 to $189,000
District of Columbia $78,500 to $201,300
Illinois $68,300 to $189,000
Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300
Minnesota $73,800 to $189,000
New York/New Jersey $68,300 to $218,800
Washington $78,500 to $201,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
$78.5k-201.3k yearly 35d ago
IT SUPPORT SPECIALIST - DLA
Nexthreat
Computer technician job in Dayton, OH
Job Title: IT SUPPORT SPECIALISTLocation: Battle Creek, MI, Richmond, VA; Ft. Belvoir, VA; Philadelphia, PA; Columbus, OH; Dayton, OHJob Category: Information Technology Time Type: Full-time Potential for Telework: At the customer discretion Minimum Clearance Required to Start: SecretEmployee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship
NexThreat is seeking an experienced IT Support Specialist. This position covers planning and delivery of customer support services including installation, troubleshooting, user assistance, and training. Functions may include diagnosing and resolving problems in response to customer-reported incidents, planning and analysis of work processes, researching and reporting trends and patterns of problems, developing training materials and performing computing/information system training sessions, developing and maintaining problem tracking databases, installing, troubleshooting, and maintaining hardware and software, performing backup and recovery operations, consulting with users to identify needs and requirements, conducting feasibility studies and trade-off analyses, preparing business cases, and ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices. May be required to support DLA's eProcurement system(s).
Enterprise Network Micro-Segmentation Software Application Solution Support
NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us.
Job Description:
Minimum Experience:
• Six (6) years of progressive experience in the field of Information Processing, three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions, two (2) of which are concentrated, hand-on experience in installing, diagnosing problems, and training customers in the use of software and hardware.
Certification Requirements:
•Computing Environment: From the most current DLA-approved Computing Environment Certification List: AWS CSA Associate, AWS CSA Professional, AWS CS Specialty, AWS CSO Admin Associate, GCDA, GIAC GCWN, ISA CCST Level I, MCA: DS, MCA: SQL Server, MC: Azure AA, MCM: SQL Server 2008, MCM: Server 2008R2, MCSA: WS2012, Okta Certified Administrator, Infoblox CDCA
Additional Qualifications:
• IA Level: IAT II or IAT III• 8570.01-M Baseline Certification to include application, data, database, utility or software tools administration which require “Privileged” access
NexThreat is dedicated to our employees' well-being, growth, and satisfaction. We offer a competitive compensation package that supports and enables our corporate commitment to excellence. Our extensive benefits include:Medical, Dental, and Vision Insurance: Ensuring our employees have access to essential healthcare services.401(k) Plan with Matching Contributions: Helping our employees secure their financial future.Life and Accidental Death & Dismemberment Insurance: Providing peace of mind with robust coverage.Up to Five weeks of PTO: Enabling you to streamline your work life balance.Short-Term and Long-Term Disability Insurance: Offering financial protection during unforeseen circumstances.529 College Savings Plan: Supporting our employees' educational savings goals.Employee Learning Program with Tuition Reimbursement: Encouraging continuous learning and development.Flexible Spending Account (FSA) and Health Savings Account (HSA) Plans: Allowing employees to manage their healthcare expenses effectively.Profit Sharing: Rewarding our employees for contributing to the company's success.Employee Referral Program: Incentivizing our team to bring in new talent.$5,000 Company-Paid Travel/Vacation after 5 Years of Service: Celebrating loyalty and service with generous vacation benefits.Equal Opportunity and Career Adv ancement NexThreat is committed to being an equal opportunity employer. We provide a clear pathway for career development, ensuring that all employees have the opportunity to grow and advance within the company. Fair CompensationOur commitment to fair compensation is reflected in our competitive salary packages. NexThreat's internal efficiencies enable us to offer not only fair wages but also additional financial benefits such as spot and merit bonuses, profit sharing, commuting benefits, and comprehensive insurance coverage. Reward and RecognitionWe believe in recognizing and rewarding our employees for their hard work and dedication. By regularly collecting customer feedback, we identify opportunities to provide spot bonuses, gifts, and other forms of recognition, ensuring our team members feel valued and appreciated. Vacation BenefitsUnderstanding the importance of work-life balance, NexThreat offers a unique vacation benefit. Every 5 years, employees receive $5,000 towards a vacation for themselves and their families. We strive to create a supportive and rewarding work environment where our employees can thrive both personally and professionally.
$35k-60k yearly est. Auto-Apply 60d+ ago
Technical Support Analyst - Tier 1
Winsupply 4.5
Computer technician job in Dayton, OH
Winsupply is in the business of creating and enabling entrepreneurs to achieve their dreams through wholesale distribution. Winsupply is a group of over 670 locally-owned companies that operate across a variety of industries, including HVAC, Plumbing, Electrical and more. The purpose of the support services campus is to eliminate obstacles and provide support to help our entrepreneurs succeed. Support service employees assist entrepreneurs in achieving their dreams through finance, accounting, IT, and other back-office operations.
Job Description
Position Summary
The purpose of the Tier 1 Technical Support Team Member is to assist customers who are experiencing difficulty with the use of IT applications, products, or services. Complex/high priority problems are elevated to Tier II Technical Support Team Members for resolution when needed, but the Tier 1 Technical Support Team Member is responsible for ensuring that an effective solution is provided to the user.
Accountabilities/Responsibilities
Answers incoming calls in a busy help desk environment - up to 500 calls per month
Works with remote sites on trouble issues - software/hardware
Troubleshoots each call and provides a resolution
Records required customer and problem information into the help desk ticketing system
Follows up on open tickets, updates the ticket notes accordingly, and keeps in contact with the end user until the issue is resolved
Closes tickets with the appropriate resolution notes after the issue is resolved
If needed, escalates tickets to Tier II Technical Support Analysts to help work towards a resolution
Supports and trains end users on Winsupply's software programs
Performs basic AR audits
Performs daily morning and evening duties
Performs additional duties as assigned
Ability to work Monday - Friday 10am-7pm
Competencies for Success
Analytical and Critical Thinking
Builds Customer Experience
Communication
Planning and Organizing
Qualifications
Minimum Qualifications
Associate's Degree in a IT related field preferred
1-3 years of technical support experience required
Work experience in a call center/help desk environment preferred
AS 400 knowledge preferred
Working knowledge of Windows Operating Systems required
Working knowledge of Microsoft Office applications preferred
Good typing skills
Good documentation skills
Excellent problem-solving skills
Strong interpersonal skills to effectively handle customers in a positive, service-oriented fashion
Strong verbal and written communicator
Must possess good phone etiquette
Must be able to work well with others
Must be able to learn and support new and fast-changing technologies
Is detail oriented
Must possess good work habits under pressure
Additional Information
Physical Demands
The physical demands here are representative of those that must be met to successfully perform the essential job functions with or without reasonable accommodations:
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.
Ability to work a non-traditional schedule and be on-call for emergency situations
May need to travel occasionally
We are committed to inclusion, diversity, and equal employment opportunity, regardless of race, color, ancestry, religion, sex, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status, or any other factor protected by applicable federal, state, or local laws.
$31k-57k yearly est. 7d ago
PCS-2
Us Tech Solutions 4.4
Computer technician job in Cincinnati, OH
+ Workers at this level are responsible for routine aspects of project control assignments with close supervision. Workers are expected to develop their skills and gain the ability to work with increased independence. + This worker will be expected to work with a team of Project Controls Analysts and Schedulers.
+ Workers at this level will perform cost forecasting and reporting tasks for a portfolio of projects budgeted anywhere from $10K to $1M annual spend, comparing monthly actuals to the project baseline, identifying variances.
+ This position will work in partnership with a more experienced Project Controls Analyst.
+ This work will require a working knowledge of Excel. The individual selected for this role must have good problem-solving skills and good collaborative, communications skills.
+ The selected candidate must have a demonstrated knowledge of basic project controls principles.
+ This position typically is assigned to "White" or "Green " projects per the Project Management Center of Excellence Project Profile Matrix.
**Required Qualifications:**
+ Graduation from a two-year college or university - business, finance, project management, engineering, technical, or equivalent. Minimum of 2 years of project controls experience in lieu of a degree.
+ Demonstrated to Working Knowledge with Project Management / Project Controls Concepts / Computer Applications such as Scheduling Software, Financial Tools, Spreadsheets.
**Preferred Qualifications:**
+ Graduation from a four-year college or university -business, finance, project management, engineering, technical, or equivalent.
+ PMI or AACE certification (the following or equivalent are acceptable - PMP, CAPM, PMI-SP, AACE-CCC, AACE-PSP, AACE-CEP, AACE-EVP).
+ Experience using software such as MS Project, Primavera, Business Objects, Passport, MS Office Suite, Prolog, Visio, Access, Powerplant, Maximo, PeopleSoft.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$34k-44k yearly est. 11d ago
IT Technician
Jedson Engineering Inc. 4.1
Computer technician job in Cincinnati, OH
Job Description
IT Technician
WHO WE ARE:
Jedson Engineering is an Engineering Consultancy headquartered in Cincinnati, OH. We provide full-service engineering, procurement and construction management services to industrial process manufacturers that operate in pulp & paper, chemical, consumer products, power, heavy industrial, and food & beverage markets. We are in a significant growth mode and it's an exciting time to be joining our business!
WHAT YOU'LL BE DOING:
Jedson is looking to expand our IT team, and is looking for a skilled IT professional in our Cincinnati, OH office. This role will involve everything IT, and will include help desk support, cybersecurity, new hire equipment setup, and more.
Key Responsibilities:
• Perform hardware diagnostics, upgrades, and repairs on laptops and desktop computers
• Troubleshoot operating systems on employee devices to determine root cause of technology issues
• Replace components such as hard drives, motherboards, RAM, keyboards, screens, etc.
• Perform imaging, configuration, and deployment of systems
• Maintain documentation for each job completed (including photos, serial numbers, and logs)
• Communicate effectively with key stakeholders
YOUR IDEAL BACKGROUND:
Required Skills & Qualifications:
• Thorough knowledge of the Windows Operating System, ideally with 1-2 years of experience with troubleshooting and performing a clean OS rebuild.
• Proven experience in laptop and desktop repair (minimum 1-2 years preferred).
• Familiarity with windows settings, system recovery, and virus removal.
• Excellent communication, time management, and organizational skills
• Experience with new laptop deployment and getting new hires setup in our system is a plus.
• Ability to lift up to 50 lbs
$55k-75k yearly est. 4d ago
Technical Support Specialist
LCS 4.7
Computer technician job in Cincinnati, OH
Are you the go-to problem-solver when it comes to tech questions? London Computer Systems (LCS) is hiring Technical Support Specialists to join our Product Support team. You'll become an expert in our Rent Manager Property Management Software and help customers get the most out of it by resolving questions and troubleshooting issues-whether it's related to data, connectivity, reports, or our mobile app-often on the very first call.
If you enjoy learning new technology, digging into challenges, and helping people succeed, this role is for you.
What You'll Do
* Become an expert in Rent Manager and its related applications
* Troubleshoot software and technical issues via phone, email, and remote sessions
* Guide users with clear communication and best practices
* Document and track issues using ticketing software
* Collaborate with internal teams to improve processes and customer satisfaction
What You Bring
* Previous experience in technical support, help desk, or customer-facing service role
* Strong problem-solving, troubleshooting, and communication skills
* Familiarity with tools like ticketing systems, remote support, or softphones
* Working knowledge of Windows, Office 365, and basic networking (WAN/LAN)
* Accountability and adaptability in a fast-paced environment
Ideal Candidates
* IT/Computer Science grads or those with programming experience can leverage our scripting tools to help customers with custom reports.
* Backgrounds in retail management, tutoring, training, or teaching are also a great fit-your ability to guide and support others matters most.
* Even if your background isn't traditional, if you love learning technology and helping people, this role could be the right fit for you.
Why Work at LCS
* Hybrid flexibility: 50% in-office, 50% remote
* Comprehensive training to set you up for success from day one
* Competitive benefits: health, dental, vision, life insurance, 401(k) with company match, paid time off, 10 company holidays, paid medical leave/disability, and wellness program rewards
* Fun, collaborative culture: Recognized as one of Cincinnati's Top Workplaces with food trucks, trivia, sports teams, and more
* Modern office campus: fitness center and nature trail
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, builds software and technology solutions that help businesses thrive. We've been recognized as a Top Workplace since 2012 for our supportive, collaborative, and fun culture.
Candidates who are currently students and will graduate by May 2026 are encouraged to apply.
LCS is an Equal Opportunity Employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Candidates must live in the Greater Cincinnati area or be willing to relocate.
#LI-Hybrid
#L9C1S40
Job Type: Full-time
Expected hours: 40 per week
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday
* 10am - 7pm
Work Location: Hybrid remote, 9140 Waterstone Boulevard Cincinnati, OH 42549
$34k-66k yearly est. 12d ago
Help Desk Technician
American Battery Solutions
Computer technician job in Springboro, OH
Needing 2 positions, 2nd and 3rd shifts.
The Help Desk Technician will provide technical support to ABS internal clients. The Help Desk Technician is responsible for troubleshooting and resolving IT productivity issues.
Responsibilities
Provide first-line technical support via phone, email, or in-person to end-users.
Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices.
Install, configure, and maintain operating systems and software applications.
Assist with account provisioning and password resets.
Assist in the setup and maintenance of IT equipment and infrastructure.
Collaborate with senior technicians to escalate and resolve complex technical issues.
Document and track support requests in our ticketing system.
Ensure a high level of customer satisfaction through effective communication and issue resolution.
Stay up-to-date with the latest technology trends and industry best practices.
Adhere to federal and state regulations.
Adhere to all company policies, processes, and procedures.
Performs other duties as requested, directed, or assigned.
Predictable and reliable attendance.
Position Qualifications
Associates degree in an Information Technology discipline or related field of study or equivalent experience.
Minimum one (1) year experience in IT help desk or support level function.
Relevant IT certifications (CompTIA A+, Network+, or similar) preferred.
Proficient understanding of computer hardware and software.
Experience with Windows and mac OS operating systems.
Familiarity with Microsoft Office Suite and cloud-based productivity tools.
Strong problem-solving skills and attention to detail.
Excellent communication and customer service skills.
Previous help desk or customer support experience.
Eagerness to learn and a passion for technology.
A strong desire to build a career in IT support.
Key Competencies
Focuses on Quality: Drives work results with a quality focus on actions and results.
Continual Improvement: Displays a consistent orientation toward producing the highest quality products or services, while keeping a focus on sustainability. Constantly looking for incremental improvements in work processes and results.
Takes Initiative: Exhibits strong drive for results and success; conveys a sense of urgency and drives issues to closure; persists despite obstacles and opposition.
Working Safely: Demonstrates safe behaviors. Aware of potential risks and threats in the workplace.
Delivers Results: Achievement-oriented, feeling a sense of urgency to reach goals on time, if not before.
Teamwork: Works cooperatively with others to accomplish team goals and organizational objectives.
Communications: Exchanges thoughts, feelings, and information effectively.
Physical Requirements / Working Conditions
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Prolonged periods sitting at a desk and working on a computer.
Constantly operates a computer and other office equipment.
Ability to adjust focus, especially due to concentration on a computer screen.
May need to lift and carry up to 30 pounds and/or position the body to reach items on the floor/below knee level or reach overhead.
The person in this position needs to occasionally move about in industrial environments, and on uneven terrain.
Works in a temperature-controlled office environment, with occasional work in outdoor weather conditions, and in industrial environments.
The noise level in the work environment can be moderately loud.
Why Join Us
American Battery Solutions (ABS) provides comprehensive 100% employer paid benefit plans to employees and their family, competitive salary and retirement program. ABS employs a diverse and inclusive workforce.
Benefits Overview
Paid time off includes 3 weeks vacation, up to 72 hours sick, 15 holidays, and parental leave.
100% company-paid medical, dental, vision, short-term disability, long-term disability, and life insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) offerings.
Company provided 401K savings plan with immediately vested matching contributions to help you save for retirement.
Voluntary benefits offerings.
Tuition assistance.
Employee Referral Program.
Employee development and career growth opportunities.
About Us
American Battery Solutions Inc. (“ABS”) is a manufacturer of advanced batteries for commercial, fleet, and industrial on- and off-road vehicles. Located in the heart of the U.S. automotive region with facilities in Michigan and Ohio. In 2023, ABS was acquired by Komatsu, a world leader in construction, mining, forestry, and industrial heavy equipment in support of Komatsu's 2050 carbon neutrality goal. ABS continues to operate as an independent entity serving Komatsu applications while continuing to expand and grow our core commercial, fleet and industrial business.
As we have grown, ABS has assembled a world-class team of dedicated and experienced engineers. This team is equipped with a deep understanding of high-voltage, automotive-grade battery systems from concept development and prototyping, to testing and validation, to high-volume production. We pride ourselves on developing a diverse team of next generation battery experts.
The Location - Springboro, OH
American Battery Solutions Advanced Battery Manufacturing Center is located in beautiful and historic Springboro Ohio. Life in Springboro is all about the quality and character of our community and that is why Springboro continues to be a top-ten-rated City to live, work, play, and raise a family. In fact, Springboro was rated #3 among the top 10 communities in greater Southwest Ohio. In essence, Springboro appeals to everyone from young families to people looking for the perfect place to retire. Our great neighborhoods, excellent schools, safety, services, and amenities all contribute to Springboro's exceptional quality of life. Springboro offers a variety of public programming that includes outdoor concerts, festivals, and fireworks. Our residents enjoy bike and walking trails, an 18-hole public golf course, a charming and vibrant historic district, and 501 acres of parks.
AMERICAN BATTERY SOLUTIONS IS AN EQUAL OPPORTUNITY EMPLOYER.
$34k-59k yearly est. Auto-Apply 40d ago
IT Support Specialist
Opspro, LLC
Computer technician job in Springboro, OH
Job Description
Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT.
Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages
Troubleshoot and support software applications and business processes
Troubleshoot and repair new or existing hardware.
Analyzes and tests new hardware / software configurations
Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support
Assist the technical lead with projects from implementation through testing and production
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Accurately update applications, websites, and content management systems
Accurately update and maintain electronic records with current data.
On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required
Some local travel will be required Perform other duties and special projects as assigned
Qualifications:
Experience with Office365 administration and support
Troubleshooting network and wireless issues
Experience supporting Windows 7 and Windows 10
Technical certificates are a plus
Required Skills:
Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker
Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging.
Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus
Experience with Office365 end user/client support
Working knowledge of computer networks and Wi-Fi
Ability to work as single resource at client locations
Experience supporting multiple clients or tasks simultaneously
Experience installing software, patches and updates on desktops and laptops
Phone and people skills which promote end-user satisfaction
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
Core Values:
Team First
Good Egg
Trusted Advisor
Actively Seeks Knowledge
Own Your Stuff
Client Mindset
OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
Job Applicant Poster Viewing Center
Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.
$34k-59k yearly est. 5d ago
IT Support Specialist
Opspro
Computer technician job in Springboro, OH
Job Summary: OPSPro specializes in providing small businesses and government contractors with compliance and operational support to include HR, Payroll, Accounting, Contracting, and IT.
Candidate will provide end user support for local and remote users. Install, support, and maintain local and remote computers. Ability to work as part of a cross-functional team while handling multiple tasks concurrently. Support and maintain corporate application systems for email and intranet. Willingness to take on new projects and responsibilities. Contributes to a positive team/work environment while continually seeking ways to enhance contributions to the team.
Essential Duties and Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Provide remote and in-person technical support, incident, and problem management to end users on technology issues regarding computer operations, software support, setups, and error messages
Troubleshoot and support software applications and business processes
Troubleshoot and repair new or existing hardware.
Analyzes and tests new hardware / software configurations
Provide technical support for local and remote laptop users including rebuild, reimage, remote support, and VPN support
Assist the technical lead with projects from implementation through testing and production
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
Accurately update applications, websites, and content management systems
Accurately update and maintain electronic records with current data.
On call, and evening or weekend hours will be required as needed for support and maintenance issues. Domestic travel could be required
Some local travel will be required Perform other duties and special projects as assigned
Qualifications:
Experience with Office365 administration and support
Troubleshooting network and wireless issues
Experience supporting Windows 7 and Windows 10
Technical certificates are a plus
Required Skills:
Must be customer-service and results oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously and an experienced decision maker
Minimum 2-4 years of experience with computer systems support, helpdesk support, computer deployment and imaging.
Working knowledge of Microsoft Office and Windows Operating Systems. Experience with Linux and Macintosh operating systems is a plus
Experience with Office365 end user/client support
Working knowledge of computer networks and Wi-Fi
Ability to work as single resource at client locations
Experience supporting multiple clients or tasks simultaneously
Experience installing software, patches and updates on desktops and laptops
Phone and people skills which promote end-user satisfaction
Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.
Core Values:
Team First
Good Egg
Trusted Advisor
Actively Seeks Knowledge
Own Your Stuff
Client Mindset
OPSPro is an EEO employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. OPSPro participates in the E-Verify Employment Verification Program.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. OPSPro makes hiring decisions based solely on qualifications, merit, and business needs.
Job Applicant Poster Viewing Center
Upon receiving an offer of employment all applicants will be required to do a background check. Including a criminal record check and employment/education verification.
How much does a computer technician earn in Dayton, OH?
The average computer technician in Dayton, OH earns between $27,000 and $57,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Dayton, OH
$39,000
What are the biggest employers of Computer Technicians in Dayton, OH?
The biggest employers of Computer Technicians in Dayton, OH are: