Computer technician jobs in Deerfield Beach, FL - 1,266 jobs

About the Role Takes an active role in meeting the needs and expectations of clients by servicing, promoting and selling the Bank's products and services. Increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently meeting or exceeding assigned individual or team sales goals. Principal Duties and Responsibilities: Consistently meets and/or exceed assigned individual and team sales goals. Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service. Develops and maintains a prospect list of potential clients. Participates in networking, outside sales efforts and cold calling as appropriate. Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs. Handles general client inquiries. Reconciles client statements, confers with operations personnel regarding discrepancies in balances and other problems and works toward the proper maintenance of the account files. Services all client account needs, including teller work as needed: accepts deposits, cashes checks within limits as specified by bank policy, processes withdrawals, sell travelers checks, and cashier checks. Accepts loan payments, etc. Facilitates transactions. Responds quickly and effectively to client questions. Provides access to safe deposit boxes after verifying the client's identity and right to access. Completes necessary documents for clients to rent, transfer or surrender a safe deposit box. Receives and records payments for safe deposit box rent. Follows up on past due safe deposit box rent. Witnesses the drilling of safe deposit boxes due to lost keys or abandoned property. Prepares abandoned property for escheatment. Works to achieve the Bank's team goals or individual goals including, but not limited to, deposits, loans, cross-selling and referrals to other units of the bank such as Investments, Lending, Treasury Services, etc. Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy. Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures. Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service. In conjunction with Lending staff or within own scope of authority, interviews prospective loan applicants. Collects all pertinent client supplied documents to support the credit decision process. Assists the underwriting officer or Bank Manager in obtaining complete information on the loan request and communicates with client as needed. Based on the type of loan, may close the loan ensuring compliance with all credit regulations. Ensures compliance with the Bank's operational and security policies and procedures so as to ensure that maximum accounting integrity and security prevails at all times. Completes all necessary G/L tickets and balances accurately. Able to handle vault duties and ATM reconciliations May perform more complex service and branch functions such inputting and verify outgoing domestic/international wires according to the Board approved authorization limits and in accordance with banking policy and procedures Assists as needed with Branch BSA operations and processes wire transfers. Performs routine service requests and administrative bank functions. Prepares all necessary reports in a timely basis. Must be able to travel to various Bank locations with little or no notice. Meets the requirements of the S.A.F.E. Act and expected to follow procedures including notifying Human Resources of any changes in current status. Qualifications: 2-4 years teller experience. Required. Strong sales experience. Required. Prior knowledge of the procedures and policies related to the function of a bank teller and a working knowledge of the on-line computer system or teller terminal is necessary Must have proven abilities in needs-based sales and high-level client servicing skills. Excellent client service and cash handling experience is necessary. Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately. Able to accurately handle the most complex transactions efficiently. Be security conscious, accurate and attentive to detail. Should have an understanding of compliance with Federal & State laws governing teller areas. A demonstrated ability to meet and exceed sales goals and maintain a high level of client service is also required. May need to work extended hours that may include weekends. Education: High School Diploma or equivalent. An equivalent combination of education and relevant professional experience may be considered in lieu of a degree. Special information to candidates: Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters here. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at ************ or by e-mail at ***************************.

Eland Engineering, a GAI Consultants company, is a Florida-based Engineering and Maintenance Services firm. We are looking for 2 full-time ITS Technicians to perform a variety of tasks in central Florida. The position will be based in Seminole County (Sanford), Florida. Job Description: The duties of this technician role will include performing on-site or in-house servicing, repair, and/or installation of ITS/Traffic product(s). Duties may also include any aspect of field support and installation, electrical, data, and fiber optic cable installation; conduit and pull box installation; and pole and foundation installation. The successful candidate will determine the most effective means to install equipment to maximize efficiency. Responsibilities include recording and documenting work for projects, maintaining compliance standards and plans and documents, and providing technical assistance. Hands-on experience with fiber optic systems and/or ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems is required. Compensation Range: $40,000-$85,000 DOE (Depending on experience) Essential Duties and Responsibilities include: Installs equipment including but not limited to cameras, detectors, and controller cabinets. Installs electrical conductor, data conductor, and fiber optic cable. Installs pull boxes, conduits, poles, and foundations. Connects conductors to equipment to make equipment work correctly. Connects electrical conductors to power services to energize equipment. Test devices to ensure they work correctly. Prepares logs to keep track of field conditions and installation activities. Other duties as assigned. Selected candidates must pass a pre-employment background check including motor vehicle records check and drug test. Schedule: Monday - Friday On-call and weekend work may be assigned Overtime Why Eland: At Eland, a GAI company, exceptional people have an exceptional place to work, grow, lead, and achieve. Explore an array of opportunities in locations across the U.S. and join accomplished colleagues in tackling challenging projects for a range of markets. Enjoy comprehensive benefits and feel good about being part of a collaborative team that's committed to supporting the communities we serve. Join Eland and distinguish yourself in a company poised for unlimited growth. We offer competitive salaries, excellent benefits, and a professional work environment. Benefits of Working at Eland Include: Health Insurance Dental Insurance Vision Insurance Long-term Disability Insurance 401K Retirement Plan with company match Life Insurance Paid Holidays PTO accrual Applicable Continued Education Programs Applicable Certifications and Professional License Fees Applicable Technical Training and Certification Cost Qualifications EducationHigh School of Diploma (required) Experience2 - 10 years: Experience with fiber optic cable installation and splicing. (required) 2 - 10 years: Experience in maintaining ITS field devices such as DMS, CCTV, MVDS, RSU, Traffic Signal Controllers, and power systems. (required) 2 - 10 years: Electronics repair and maintenance. (required) 2 - 10 years: Basic computer and networking skills. (required) Fiber Optic Fusion Splicing and Troubleshooting. (preferred) IMSA Certified (preferred) MOT Certification (preferred) Licenses & CertificationsDriver's License (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Location: St. Petersburg, FL - Full-Time, On-Site Hourly Range: $22.85 - $24.05/hour Who We Are RCG is a fast-growing federal contracting firm proudly Certified as a Great Place to Work. We are committed to fostering a culture of innovation, inclusion, and excellence. At RCG, we deliver technology and mission support services that help government agencies succeed. We are currently seeking a Help Desk Specialist - Tier II to support an ongoing federal government contract in St. Petersburg, FL. Please note: all candidates must be a U.S. Citizen or Permanent Resident and hold or be able to hold a current Public Trust and DoD 8570-compliant certification(s). The successful candidate will receive a contingent offer based on the outcome of a government background check. This may take several weeks, and the candidate cannot begin actual employment until the background check is successfully completed. The Opportunity This role is ideal for an experienced IT support professional capable of handling complex desktop, networking, and conferencing technologies in a fast-paced, high-visibility environment. The Tier II Help Desk Specialist provides hands-on, desk-side, and remote technical support while supporting onsite and offsite events, conferences, and daily IT operations. This position requires strong customer service skills, technical depth, and the ability to perform effectively under pressure. What You'll Do Manage Active Directory (AD) user and computer accounts, BitLocker encryption policies, and user account requests. Perform hardware and software installation, break/fix support, deployments, and desk-side support. Support conference rooms and multimedia equipment onsite. Set up, support, and troubleshoot hybrid meetings using Google Meet, Microsoft Teams, Cisco Webex, Zoom, and GoToMeeting. Maintain conference room equipment including projectors, TVs, cameras, PDUs, and specialized conferencing hardware. Provide IT support via phone, chat, text, email, and create self-help guides. Use BeyondTrust Remote Support Software to provide end-user remote support. Set up and troubleshoot PC and Mac hardware, operating systems, and peripherals. Guide customers through installing applications, software, and computer peripherals. Identify, share, and implement process improvements. Troubleshoot issues, test fixes, and provide post-resolution follow-up. Support onsite activities such as special events, conferences, meetings, and asset inventory. Support offsite activities such as special events, conferences, and meetings as needed. Log and track customer requests using service desk management systems such as Zendesk and Jira IT Service Management. Maintain IT equipment stock and inventory. Escort IT vendors onsite as required. Provide Commercial Off-The-Shelf (COTS) application support. Assist with desktop operating system security vulnerability updates. Participate in team meetings. Follow established IT protocols and procedures to: Create Active Directory user and computer accounts Join computers to Active Directory Create email accounts Provision iOS devices and new computers Enable Microsoft BitLocker Configure DoD Common Access Cards (CAC) Configure Cisco VPN Onboard and offboard personnel Create WebEx and Google Meet meetings Required Qualifications Minimum two (2) years of experience providing IT support, including complex desktop, networking, and general server issues. Strong IT customer support experience required. Experience supporting Mac and PC (Dell) hardware and operating systems. Working knowledge of Microsoft Windows Active Directory Users and Computers. Understanding of basic computer networking concepts. Ability to work cooperatively in a multidisciplinary team environment and establish professional working relationships. Ability to identify technical challenges and communicate resolutions clearly and concisely. Excellent written and verbal communication skills in English. Strong organizational skills. Ability to work effectively in a high-stress environment. Preferred Education & Certifications Degree in Information Technology or equivalent education and experience. DoD 8570-compliant certification(s) (required to obtain within 6 months of hire if not already held). Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. EEO Statement RCG, Inc. does not discriminate against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on race, color, religion, sex, sexual orientation/gender identity, or national origin

can be located in St. Petersburg, Boca Raton or Stuart, FL. (3 days in the office/2 days remote). This role will serve in a capacity of supporting Treasury Management primarily by completing research and maintenance for Treasury services, auditing maintenance and performing transactional reviews. Team member will provide operational and customer support that includes: technical support, troubleshooting, and expedited service requests. This role may serve as back up to TM Implementations or may provide additional support for TM Customer Care team (primarily during migration periods). Responsibilities Maintains comprehensive understanding of all TM documentation, TM process(es)/procedures to include adherence to signing authority/controls. Reviews maintenance requests, completes maintenance requests timely with attention to detail. Processes orders for replacements scanners and return labels Researches ACH account entries. Processes ACH offset entries as needed and performs maintenance to Core, Tracker or Online platform(s) as needed. Researches non post of RDC transactions, performs maintenance to RDC platforms as needed. Completes account servicing requests with a high degree of customer satisfaction. Reviews hourly ACH reports to ensure transmissions are occurring as anticipated. Review Positive Pay alerts daily and manages/coordinates deadline customer reachout efforts Compiles daily, weekly and monthly reports as requested. Maintains knowledge of customer facing technology with the ability to discuss with and enroll customers in self-service products/processes, including, but not limited to internet, telephone, smart phone/tablet applications, debit card, ATM, ACH, Remote Deposit Capture (RDC) and P2P. Maintains knowledge of RDC equipment and processing. Works with customers and bank associates to troubleshoot RDC related issues. Educates customers and bank associates on features and benefits of TM products and services. Trains customers and bank associates on TM product utilization. Identifies internal and external customer service related issues, finds solutions to problems, and drives issues to resolution, creating an outstanding customer service outcome during each interaction. Exhibits strong work ethics and teamwork, collaborating with other associates within the branch and across the organization. Manages Next Day Funding files processed through Seacoast Bank's Merchant Services vendor, ensuring files received by FIS match the files sent by the vendor. Approves or declines transactions based on matching and credits customer accounts accordingly. Maintains knowledge of TM billing and is able to assist with billing resolve/inquiries for customers and bank associates. Resolves problems or discrepancies on customer accounts in a timely manner. Schedule and prioritize work activities, effectively handling frequent interruptions while following up on commitments in a timely manner. Adheres to Seacoast National Bank's Code of Conduct. Adheres to the highest legal and ethical standards applicable to our industry while observing both the spirit and letter of all government regulations, laws and bank policies and procedures. Conducts and manages outbound and inbound customer phone conversations to help explain TM products and services, respond to technical questions, and conduct account research Completes other tasks as assigned. Is seen as an expert in the position, having a full understanding of each component of the job and assists others in learning job duties. Participates in committees both within and outside the scope of the role and department. Is utilized as a useful resource for other departments and internal customers and is leveraged to educate others regarding TM products, services, sales techniques, and processes. Continues to educate oneself in TM policies, procedures, processes, product knowledge, and industry advancements. Works towards learning additional functions within other TM departments including Implementation, Lockbox and Merchant Services. Requirements High School diploma or equivalent, with minimum of 4 years of previous experience in customer service or banking related fields. Must be proficient in bank operations and regulations, have an excellent understanding of banking and TM related products and services. Must have a flexible schedule, able to work during all days and hours of operations, including weekends and occasional non-bank operational hours. Excellent oral and written communication skills. Listens in order to clarify information; Sends both written and verbal messages in a clear manner, asks questions to test for clarity and understanding. Capable of dealing with complex business banking needs through a complete understanding of Treasury Management products and services; including how and why businesses utilize them. Strong customer service skills. Possess good judgment and decision-making ability. Makes timely and accurate decisions with readily available information and within clearly defined parameters, knows when to escalate matters, determines the priorities and acts within the agreed upon time frame, applies and achieves agreed upon standards of quality, identifies choices from a range of previously made decisions and selects the one which bests fits the needs of the situation. Effective organizational, problem solving and analysis skills. Organizes own work in order to complete routine tasks, establishes priorities and plans based on knowledge of team/departmental plans, seeks input from others in order to improve the plan. Ability to handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment. Good interpersonal skills. Adjusts comfortably to demanding situations; is patient, remains focused on resolving issues rather than defending positions. Ability to work independently. Generally exudes self-confidence: Works with little supervision, appears confident, and presents oneself with assurance. Ability to maintain a high degree of confidentiality. Work independently, requiring supervisory approval in unusual or sensitive situations. Strong customer service, operational, and telephone skills. Must be proficient in PC functions including MS Word, Excel, PowerPoint, Outlook and all bank related systems with the ability to learn other computer systems/programs quickly. The Statements above are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of responsibilities, duties, and skills. Because these statements are general, the job description is used for a variety of purposes including job evaluations; performance reviews; recruitment; etc. All Associates are required to adhere to the highest legal and ethical standards applicable to our industry. It is the policy of Seacoast Bank that all Associates will be familiar and compliant with all regulatory, legal, ethical and Bank risk mitigation requirements pertaining to both our industry and their individual roles. This includes the on time, successful completion of annual required training post-hire and effective execution of role responsibilities. #LI-PF1 Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities * Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. * Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. * Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. * Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. * Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. * Assist with projects such hardware or software upgrades, office moves and special events. * Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. * Document and maintain user request and incident records in IT Service Management System. * Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: * BA/BS degree or equivalent work experience * A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: * Experience supporting Windows-based computers, including Microsoft Windows 10 * Experience supporting VoIP Telephony solutions * Experience with enterprise imaging solutions for Windows-based computers * Experience supporting Smartphones, e.g., iPhone, Android * Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: * Law Firm or Professional Services experience * A+, ITIL and Microsoft Office Application certifications * Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: * The following will also be required of the successful candidate: * Strong organizational skills * Strong attention to detail * Good judgment * Strong interpersonal communication skills * Strong analytical and problem-solving skills * Able to work harmoniously and effectively with others * Able to preserve confidentiality and exercise discretion * Able to work under pressure * Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Who We Are We are Accenture, a global professional services company, searching for a Workday Advanced Comp Lead. This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the essential corporate functions of finance, analytics, planning and HR. For many of our clients, successfully getting their data operations into cloud environments is a major focus. The enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals. What's in it for You Help HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world. To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level. Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team. As a Workday Advanced Compensation Lead, your primary responsibilities may include: * Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures * Formulate planning, budgeting, forecasting and reporting strategies * Architect statements of work and/or client proposals * Architect and manage vendor relationships * Lead workshops for client education * Manage resources and budget on client projects * Serve as the escalation point for critical functional issue resolution * Provide subject matter expertise to aid in decision making related to the functional solution * Lead, mentor, counsel and manage performance metrics of project staff * Conduct working sessions with clients to gather, understand, and analyze business requirements. * Architect Workday the entire Advanced Comp solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated * Advise clients on industry standards and leading practices. * Understand and apply Workday and Accenture methodologies. * Provide the Delivery Lead with status updates and keep them apprised of overall project status. * Demonstrate strong client and stakeholder management to achieve project objectives * Ensure the client takes advantage of Workday best practices. * Support innovation through the creation of new industry leading methods and assets Why should I join the Accenture Workday team? * Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients. * Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations. * Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation. Who will be successful at Accenture? It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Qualification Here's what you need: * Workday Partner Certification * Minimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level role * Minimum of 3 years of working of Advanced Comp experience * Minimum of 3 years of Workday Implementations * Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree must have equivalent minimum 6 year work experience. Bonus points if you have: * 6 years of Workday-related implementations * Demonstrate knowledge of the HR function & processes * Experience in Education or Government Workday implementations Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $73,800 to $218,800 Cleveland $68,300 to $175,000 Colorado $73,800 to $189,000 District of Columbia $78,500 to $201,300 Illinois $68,300 to $189,000 Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300 Minnesota $73,800 to $189,000 New York/New Jersey $68,300 to $218,800 Washington $78,500 to $201,300 Locations

Job Purpose: IT Systems Engineer Support will perform basic IT support functions including triage, initial response, and remediation of desktop hardware issues including desktop operating system and peripherals such as printers. Depending on the market served, this individual may provide support for multiple schools including phone support and remote access for locations outside the immediate geographic area. In markets with multiple locations this person must provide dependable transportation to travel from one location to another at a moment's notice. The individual will interface with the National Support Center IT Helpdesk and may also serve as an IT focal point for support of ALS employees on travel. Primary Responsibilities: Supports the technology in the learning environment that is aligned with academic goals and educational objectives. Resolve common issues with workstations, printers, and other associated devices including repair of desktop computers, printers, etc. Works directly with contracted hardware maintenance firms to guide them to trouble spots, identify the problems, and to repair items under warranty. Frequently tours all classrooms and learning communities to insure that all workstations and peripherals are operational Log or respond to IT trouble tickets originated by staff, contracted monitoring vendors, and Support Center Helpdesk. Log and manage technology inventory and asset control. Provide updates to IT trouble tickets including documenting solution and providing explanation to end users. Provides positive support for all staff and students within the classroom in conjunction with overseeing and monitoring use of resources and equipment. Helps to support the technology in an effective classroom environment that encourages a positive, orderly and purposeful student learning atmosphere utilizing technology as a learning tool. Facilitates on-going refresh of software image and technology readiness in concert with IT Helpdesk and management. Utilizes remote support tools and processes to provide support to devices regardless of location. Provides support within the classroom by demonstrating adeptness, in working with PC hardware and performing problem solving techniques. Responds promptly to school staff members regarding technology support issues. Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers, and other aspects of technology that require on-site repairs by vendors. Prepares equipment for shipping, receives new equipment, and assists with return of defective components. Performs all other support duties as deemed necessary, which are aligned in accordance with ALS policy and procedures that ensures technology support for educational and behavioral goals are achieved. Off hour support for critical outages Other duties as assigned Job Requirements and Prerequisites: Associate degree in Technology or related technology field or equivalent experience required. Prior experience with PC hardware and software, printers, Microsoft Windows Desktop Operating Systems, Microsoft Office suite, and/or other products. A+ certification or equivalent is required. Excellent written and oral communication skills and the ability to express themselves verbally in a clear and concise manner. Excellent organization and time management skills. The ability to manage task and issues at multiple locations including inventory and asset management. The ability to lift and carry equipment weighing up to 50 pounds. The ability to travel as needed is required. Good problem solving, customer service and telephone skills. Good interpersonal skills as well as the ability and willingness to follow instructions given by offsite Help Desk personnel are required. Previous experience and/or the ability to work with at-risk students are a plus

Working Title: COMPUTER AUDIT ANALYST - 73000888 Pay Plan: Career Service 73000888 Salary: $69,624.12 / annually Total Compensation Estimator Tool Florida Department of Revenue General Tax Administration Computer Audit Analyst Location Negotiable This is a statewide advertisement for in-state offices. Positions may not be available for every location. This is an Internal Agency Advertisement. The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Computer Audit Analyst position in the General Tax Administration Program, Audit Process. The incumbent trains new and current employees in tax law, audit procedures, and audit programs. The incumbent develops, maintains, and delivers educational courses by creating or converting audit training content that is engaging and interactive, whether delivered remotely, live, online, or as self-study courses, facilitates training through web conferencing software and in classroom settings, and conducts on-the-job training. Additionally, the incumbent performs audits with trainees; reviews audits for quality control; assists with audits; provides feedback for the development of audit procedures; prepares presentations related to tax law and audit procedures; develops job aids to assist audit staff; develops surveys to measure learner satisfaction and course effectiveness; and demonstrates strong verbal and written communication skills. MINIMUM REQUIREMENTS: * Currently employed with the Florida Department of Revenue. * Three years of experience performing sales and use tax audits within the General Tax Administration Program, Compliance Audit Process. * One year experience training auditors within the General Tax Administration Program, Compliance Audit Process. PREFERENCES: * Experience with multiple training techniques. SPECIAL NOTES: * This position requires use of your personal vehicle to conduct work assignments. * This position may require travel which may include multiple overnight stays. SALARY: The hiring salary for this position generally will not exceed $5,802.01 monthly/$69,624.12 annually. BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Caitlin Roach, **************, ******************************** SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at ******************* The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency. Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth. We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects. We have more than 25 years of staffing industry knowledge and can provide you with superior candidates to match your technical and professional needs. Job Description -Provide end user desktop / phone support to deterine and resolve end user support issues. -Will require reimaging/imaging of laptops, desktops and thin clients on-site. -Opening and closing tickets. -Matching PO's with deliveries and acceptance of deliveries. -Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member. -Managing your specific ticket queue. -Adding and troubleshooting hardware such as hard disks and memory. -Troubleshoot encryption and system configuration issues. -Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt Requirements: Qualifications Win XP Win7 Support helpdesk Microsoft Office Google Apps VPN / Remote Connectivity Mobile Device Support (Andriod, iOS, Blackberry devices) Relevant desk side experience MAC (OSX) support Telephone Support using remote tools. Ticket Management knowledge (Remedy). Ability to make sound decision on the fly, to meet the customers needed. Ability to manage multiple issues at one time. Ability to work well as part of a team. Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact. Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required

Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned

Job Description US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.

US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4). RESPONSIBILITIES AND DUTIES Help Desk & End-User Support Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues Identify trends in recurring issues and recommend proactive improvements Cybersecurity Training & Phishing (KnowBe4) Own and manage the KnowBe4 security awareness training and phishing simulation platform Assign, track, and report on employee cybersecurity training completion Design, launch, and monitor phishing campaigns Analyze results and provide metrics and recommendations to IT leadership Support ongoing security awareness and risk reduction initiatives Systems & Operations Support Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training Assist in installation, configuration, and maintenance of hardware, software, and network equipment Support system upgrades, patches, and enhancements Participate in planning and execution of network and system improvements Maintain confidentiality of all data accessed, processed, or stored Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation Stay current with industry trends and best practices Perform other duties as assigned Participate in on-call support as needed after business hours or weekends EDUCATION, SKILL & EXPERIENCE REQUIREMENTS Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. 5 years of experience in technical support or IT operations roles. Proficiency in troubleshooting hardware, software, and network-related issues. Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory. Familiarity with Microsoft Defender for endpoint Basic understanding of network protocols, routing, and switching. Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users. Strong problem-solving skills and the ability to work independently or as part of a team. Experience working in a collaborative environment with third-party service providers or MSPs is advantageous. Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues. Ability to learn and support new systems and applications.

What we are looking for SCS Engineers is looking for a summer 2026 intern for our Coconut Creek, FL office. This opportunity offers valuable hands-on experience in both technical and environmental business operations through a diverse range of client projects while giving you the chance to explore the beginnings of your own career path. As an intern, you'll work alongside experienced professionals on projects centered around various aspects of site inspections and site history review, geographic information systems (GIS), soil and groundwater investigation/remediation, brownfield redevelopment, site development, and other projects. You will typically work 40 hours per week, dependent upon office workload. How you can make an impact You will contribute to our projects by assisting SCS project teams with the following tasks: Soil, groundwater, and vapor investigation/remediation sampling Phase I Environmental Site Inspections Laboratory data management and review Reporting and calculation preparation Design assistance Qualifications Currently pursuing a bachelor's or master's degree in geology, hydrogeology, soil science, environmental science, environmental or geological engineering and graduating by June 2028 required. Candidates going into senior year are preferred. Must be willing to live in the Broward or Palm Beach County areas for Summer 2026 (housing will not be provided). ArcGIS and/or AutoCAD experience preferred. Previous leadership experience a plus. A valid driver's license with a driving record in good standing required. Learn more about internships at SCS! ************************************** KOHII Pay Range USD $20.00 - USD $23.00 /Hr. Additional Information At this time, we only consider candidates who are authorized to work in the United States on a full-time basis without the need for current or future employer sponsorship for our internship program. What You'll Gain • Paid internship experience • Mentorship from seasoned engineers and scientists • Networking and development opportunities • Exposure to diverse engineering and science projects • A collaborative, employee-owned company culture Timeline • Internship runs from May/June to August/September 2026 • Start and end dates are flexible to accommodate academic schedules Learn more about our internship program: ************************************** KOHII Whether it's reducing methane emissions at agricultural facilities and landfills, repurposing contaminated properties, producing alternative energy, or sequestering carbon, we've been focused on finding smart climate solutions and improving the natural environment since our inception over 55 years ago. Join our 100% employee-owned firm and start creating your own legacy. As a growing firm, we offer excellent opportunities for career advancement and a competitive package. SCS Engineers is an Equal Opportunity Employer (EOE). SCS provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran or disabled status. If you have questions, difficulty using our online system and/or you need an accommodation due to a disability then please contact us about your interest in employment at ***************************.

Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability

Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. * University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. * Special Projects: Execute special projects assigned by the President or supervisor. * Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. * Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: * Assist staff with basic training in computer software or network use, as directed. * Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. * Support the IT department operations and routine maintenance. * Document and report security incidents; assist in assessing their impact under supervision. * Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. * Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. * Conduct periodic vulnerability scans and patches. * Follow instructions from IT system administrators regarding access privileges and security controls. * Stay informed about basic security trends and participate in required training. * Conduct periodic audits of managed systems and help review network security settings. * Help secure Azure resources (VMs, databases, storage) by following established procedures. * Support the use and monitoring of Azure Sentinel and other security tools as directed. * Work with the IT team on security projects and daily operations. * Apply operating system and software updates to staff workstations. * Monitor and investigate system backups failures. * Coordinate with vendors for equipment replacement or support. * Support workstation setup, software testing, and remote assistance. * Monitor and investigate network security systems and resolve issues. * Document incidents and resolutions for routine technical issues. * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Manage Azure Sentinel, our cloud-native SIEM solution. * Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. * Provide user assistance with the proper and efficient use of their systems * Keep staff workstations up to date with OS patches, drivers, and software updates * Work with vendors on behalf of users and for replacement equipment * Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. * Provide technical support and training to staff on cybersecurity best practices. Requirements: * Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role * Familiarity with Azure services (such as Azure AD, Azure Firewall) * Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. * Understanding of VPNs, LAN/WAN networking, and basic patch management. * Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). * Familiarity with Windows and Mac operating systems; ability to provide desktop support. * Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). * Experience with setup and maintenance of network devices (switches, routers, firewalls). * Ability to follow established procedures for asset management and patch management. * Understanding of Active Directory and security best practices. * Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. * Commitment to maintaining confidentiality and privacy of information and records. * Willingness to work flexible hours, including occasional weekends or after-hours support. * Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. * Experience working with Windows / Mac OSX desktop. * Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable * Experience working with Asset/Image Management and patch management solution * Microsoft Active Directory and Security best practices. * Must be a flexible and reliable team player * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. * Must be able to work weekends and after hours whenever needed License/Certification: * Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) * CompTIA Security+, * LAN/Networking: 2 years (Required) * Active Directory: 2 years (Required) * CompTIA Network+ 3 years (Required) Job Type Full-time

Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Our Company is seeking an experienced and highly motivated IT Support Specialist for our Corporate Office in Miami, Florida. Job Type: Full-Time Job Description Summary: The IT Support Specialist provides frontline technical support and ensures the smooth operation of computer systems across the organization. This role handles general IT issues, including troubleshooting software applications, installing and upgrading hardware, managing Microsoft 365 settings, supporting new hire setups and offboarding, and assisting with basic network administration. The IT Support Specialist also analyzes and resolves system problems, implements solutions, and provides end-user training to improve overall technology use. Responsibilities: Installing and upgrading computer hardware, software, and related components. Troubleshooting general IT issues, including PC applications (Adobe, MS Office, Chrome, SharePoint), Microsoft 365 settings, and routine technical support needs. Assisting with network administration tasks and ensuring appropriate system connectivity. Implementing computer system requirements by defining and analyzing system problems and designing standards and solutions. Maintaining and upgrading existing systems, including regular PC setup, registration, audits, and updates. Providing technical support and training to users, including assistance with new software, workstation setup, and ongoing employee support. Performing minor hardware and software repairs, resolving workstation issues, and ensuring IT systems meet operational demands. Ensuring data storage systems and related technologies remain secure and properly managed. Coordinating with IT team members to resolve issues and ensure consistent, sustainable solutions across all platforms. Documenting technical work, organizing records, and maintaining accurate system information. Supporting new hire technology setups and employee offboarding processes. Assisting with technology-related projects, upgrades, and special requests. Requirements High school diploma required; college coursework or degree in computer-related studies preferred. One to two years of experience in IT support or a related role; or equivalent combination of education and experience. CERTIFICATIONS: Microsoft A+ Knowledge of PC hardware, software installation, Microsoft 365, and basic networking. Experience troubleshooting Microsoft Office applications and general workstation issues. Ability to analyze and resolve system problems, design solutions, and support end users effectively. For more information, please visit Our Website Follow Us: Facebook LinkedIn Twitter Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions