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Computer technician jobs in Delaware

- 180 jobs
  • On Site Service Technician, I

    Canon U.S.A., Inc. 4.6company rating

    Computer technician job in Middletown, DE

    US-DE-Middletown Type: Full-Time # of Openings: 1 DE - Middletown - Amazon About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. On-Site Field Service Technician Work 3.5 days and off 3.5 days -All schedules have 1⁄2 day on Wednesdays- Every schedule has one weekend day-Bonuses paid on weekends-Shift differential for nights- Training will take place day hours however after training one needs to be flexible with hours - Sunday-Wednesday or Wednesday -Saturday Your Impact In this position, you'll be accountable for: Reporting to your manager product failure trends and serviceability issues with necessary supported documentation, ensuring accurate information and record keeping. Meeting customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance. Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned. Showcasing strong customer communication and satisfaction skills. Maintaining the performance of assigned machines. Facilitating performance at a level which helps to achieve the branch/district's overall metric targets. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. Do you meet these requirements? Hold a High School diploma or equivalent experience required. Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. Ability to travel (valid driver's license and acceptable driving record necessary). Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). We are providing the anticipated base salary range for this role: $19.50- 26.75 hourly . This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags Li-rb1 #pm19 PI45df8b176950-37***********6
    $19.5-26.8 hourly 4d ago
  • Computer User Support Specialists (Professional, Scientific, and Technical Services)

    Mercor

    Computer technician job in Wilmington, DE

    Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist. Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U. S. -based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
    $42k-72k yearly est. 60d+ ago
  • IT User Support Specialist

    Greenberg Traurig 4.9company rating

    Computer technician job in Delaware

    Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment. Join our Technology Team as an IT User Support Specialist located in our Delaware office. We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team. This role will be based in our Delaware office, on an in-office basis. This role reports to the IT User Support Manager. Position Summary The function of the IT User Support Specialist is to provide technology-related consultation and support in an office environment, including the deployment, administration, and/or support of technology systems essential to the day-to-day business operations. The IT User Support Specialist works as part of a team directed jointly by an IT User Support Manager, Senior IT Manager, and the Business Director. Key Responsibilities Supports computer hardware and software, and maintains computer hardware asset inventory Oversees system setups, breakdowns, and office moves Supports conference room services with video conferencing, AV setups, and take-downs Supports mobile devices with a focus on InTune, Microsoft Outlook Mobile and Native Application email delivery and archiving system Supports telephone and voicemail systems Tracks user support requests and system failures Escalates more complex issues to advanced support service teams and communicates with end user Proactively interacts with the Helpdesk and local users to identify unreported or repetitive problems Performs preventative and routine maintenance Procures miscellaneous technology supplies Coordinates with IT vendors and other departments Works with core IT teams on implementation and support of technology rollouts and projects Recognizes and makes recommendations for training where opportunities exist to address common support issues Qualifications Skills & Competencies Attention to detail and the ability to multi-task in a fast-paced, high pressure, deadline-oriented environment in order to achieve business goals and objectives Provide outstanding client service, meet high quality standards for services, and meet or exceed client expectations; proactive in seeking innovative ways in which to help others Ability to establish and maintain effective working relationships with all levels of the organization and collaborate well in a team Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation Must demonstrate a personal willingness and ability to effectively work in and adapt to a changing environment Education & Prior Experience High school diploma or equivalent required; College degree preferred Previous experience providing technology support in a professional office environment Excellent troubleshooting skills related to desktop computer hardware and software, demonstrating the ability to quickly resolve moderately complex issues or suggest alternative solutions Experience working with networked and local printers, scanners, advanced copiers, and other hardware peripherals Experience with networking devices, cabling, and associated troubleshooting Prior use of a trouble ticket tracking system Technology Significant knowledge of the Windows 11 operating systems, settings, limitations, tweaks, and maintenance procedures Experience troubleshooting and supporting iOS, Android, and other mobile devices with a focus on InTune, Microsoft Outlook Mobile and Native Application email delivery and archiving system Experience with common law firm tools such as email archiving and document management systems. Experience with Microsoft Office 365 and iManage desired Experience with using and troubleshooting video conference meetings (e.g., Zoom, Webex) and audiovisual equipment Experience with remote access such as Citrix, VPN, and Remote Desktop GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
    $108k-154k yearly est. Auto-Apply 57d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Computer technician job in Dover, DE

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-44k yearly est. 8h ago
  • IT Field Support Technician_New Castle

    Gr8Ttek, LLC

    Computer technician job in New Castle, DE

    Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a part-time Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. **You will need to be available to take calls M-F between the hours of 9:00am - 6:00pm** Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training AT NO COST TO YOU Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR s4ApuMEJTm
    $40 hourly 2d ago
  • Dynamic PC Support

    Worldwide Techservices 4.4company rating

    Computer technician job in New Castle, DE

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. Job Description The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit Additional Information All your information will be kept confidential according to EEO guidelines.
    $51k-73k yearly est. 8h ago
  • Helpdesk Support

    Apexon

    Computer technician job in New Castle, DE

    Apexon is a digital technology services and platform solutions company that partners with clients to improve their digital experience and insight. With more than 25 years of experience, our 5000+ Apexers in more than 10 offices worldwide are helping companies enhance their digital experience with their customers. We work in the areas of digital experience, analytics, AI and cloud to unlock the power of technology for our clients to empower humans with intelligent and experiential solutions. We enable #HumanFirstDigital. Job Description Role Title: IT Help Desk Position: 1 Location: New Castle, DE. Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Responsibilities: Providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. Help desk staff also document interactions, escalate complex issues, and follow up with users to ensure problems are resolved Additional Information All your information will be kept confidential according to EEO guidelines.
    $55k-84k yearly est. 60d+ ago
  • Healthcare IT Support Specialist

    USHP

    Computer technician job in Lewes, DE

    Job DescriptionSalary: IT Support Specialist Company: US Health Partners/ Delaware Cardiovascular Associates Job Type: Full-time About US Health Partners: US Health Partners (USHP) is a national network of clinicians dedicated to advancing cardiovascular care and delivering best-in-class patient outcomes. With a focus on collaborative care, innovative technology, and clinical excellence, we are leading the way in shaping the future of cardiovascular healthcare. Job Summary: Delaware Cardiovascular Associates is seeking a highly motivated and versatile IT Support Specialist to join our team. This individual will be responsible for providing comprehensive technical support across various IT functions, ensuring the smooth and efficient operation of our technology infrastructure. The ideal candidate will possess a strong foundation in desktop and server management, networking principles, application support, and telephony systems. Experience working within healthcare environments, particularly doctor's offices, is a significant advantage. Responsibilities: Desktop and Laptop Management: Configure, deploy, and maintain desktop and laptop computers. Perform system imaging and software installation. Troubleshoot hardware and software issues for end-users. Manage user accounts and access permissions. Provide end-user training and support on hardware and software. Printer and scanner setup and maintenance. Server Setup and Maintenance: Assist with the setup, configuration, and maintenance of physical and virtual servers. Monitor server performance and ensure system stability. Implement and manage backup and recovery procedures. Perform basic server troubleshooting and maintenance tasks. Networking: Assist with the configuration and maintenance of network devices (routers, switches, firewalls). Troubleshoot network connectivity issues. Manage and maintain wireless networks. Basic understanding of network protocols (TCP/IP, DNS, DHCP). Application Management: Install, configure, and support various business applications. Troubleshoot application-related issues and escalate when necessary. Coordinate with vendors for application support and upgrades. Telephony Management: Assist with the setup and maintenance of phone systems (VoIP and SIP). Provision and manage user extensions and voicemail. Manage IVR and call routing. Troubleshoot phone system issues. Documentation: Create and maintain accurate documentation of IT systems, configurations, and procedures. Help Desk Support: Provide timely and effective technical support to end-users via phone, email, and in-person. Prioritize and manage support requests through a ticketing system. Other Duties: Perform other duties as assigned to support the overall IT infrastructure. Willing and able to drive between multiple office locations as needed in the Delaware market. Hours will generally be 8am to 5pm with some night and weekend work for projects as needed. Qualifications: Associate's or Bachelor's degree in Information Technology or a related field, or equivalent work experience. Minimum of 2years of experience in a similar IT support role. Proven ability to perform laptop and desktop setup, imaging, and troubleshooting. Experience with basic server setup, maintenance, and troubleshooting. Familiarity with networking concepts and troubleshooting. Experience supporting various business applications. Understanding of telephony systems. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills, with the abilityto explain technical concepts to non-technical users. Ability towork independently and as part of a team. Strong organizational skills and attention to detail. Preferred Qualifications: Experienceworking in a healthcare environment, specifically doctor's offices. Familiarity with Electronic Health Records (EHR) systems. Relevant certifications (e.g., CompTIA A+, Network+, Server+). Experience with specific software or hardware relevant to our industry.
    $44k-77k yearly est. 16d ago
  • IT Finance Lead Specialist

    Dupont de Nemours Inc. 4.4company rating

    Computer technician job in Wilmington, DE

    Are you looking to power the next leap in the exciting world of advanced electronics? Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. Position Overview The Information Technology & Process organization in Qnity is in the early phases of a multi-year, transformational program to modernize the SAP ERP landscape and is looking for an IT Finance Lead Specialist in support of General Ledger, Consolidation and Reporting Solution. This position is an opportunity to be involved in various ERPs, current and future, focusing on Core Finance, Financial Reporting and Consolidation Solutions while being a highly visible face to our functional stakeholders and other IT&P teams. The solutions scope would include legacy ERPs, non-ERP solutions, automations and SAP and Consolidation system modernization. The IT Finance Lead Specialist will be part of a dynamic team within Qnity IT Enterprise Functions and Transformation, participating in efforts to design Finance processes as part of functional, IT transformation and corporate projects. As part of the IT Finance team, the incumbent would be involved in and would lead many different types of projects and in all phases of them from front-end loading, blue-printing, designing, building, testing, change management, go-live and hyper-care. This role will closely work with internal & external development resources to deliver projects. Key Responsibilities * In-depth conceptual, practical and advance knowledge in the Finance domain * Partner with Finance, Businesses and IT stakeholders to understand opportunities and lead creating robust business cases with Finance counterpart regarding new solutions and improvement initiates. * Be able to solve complex problems and take/propose new perspective on existing solutions, * Be able to exercise judgement based on analysis of multiple sources of information, * Work with our Strategic partners for solution development technical support, * Lead project/initiatives implementation in this functional area in close partnership with Finance, * Oversee the design of system changes ensuring compliance and scalability of solutions, aligned with Qnity Finance Corporate and IT standards and strategy. * Lead testing phase and coordinate with functional Subject Matter Experts, * Network with multiple key players globally * Maintain up-to-date knowledge of emerging technologies and changes globally, which could be relevant, Required Qualifications * Bachelor's degree in information systems, finance, tax, business commerce, or a related technical field * 10+ years of experience with related business operations/processes, including analysis, design, documentation, and using industry's best practices and standards * 10+ years of experience in SAP-FICO (especially General Ledger, Special Ledger, Controlling, profit Center accounting, consolidation) as a Subject Matter Expert or IT lead support * Strong experience working within Finance and Businesses either on the IT or Finance side * Proven experience to influence business / functional teams, including management, in the selection and design of technology solutions as well as implementation and support approaches * Strong project management skills, in both Agile and Waterfall methodologies * Successful track record working on complex and cross-functional projects * Excellent interpersonal and communication skills * S/4 experience would be a plus * Knowledge of DuPont processes would be a plus * Accountable and self-managed Working Conditions * Hybrid work environment (ideally 3 days onsite and remote as required). * May require occasional travel to various sites or company offices. * Flexible hours to accommodate project deadlines and stakeholder needs. Application Instructions Interested candidates should submit their resume, cover letter, and relevant certifications. Join our Talent Community to stay connected with us! Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page.
    $100k-130k yearly est. Auto-Apply 8d ago
  • Computer Support Technician

    Delaware Solid Waste Authority

    Computer technician job in Delaware

    DSWA is seeking to fill a Computer Support Technician for our Dover Admin Office located in Dover, DE. This is a full time position and includes a full benefit package including State of DE Pension, medical, dental, vision, life insurance, and other benefits. Current DSWA employees can view and or apply for this position via the Internal Job Board in ADP. Applications will be accepted until the position is filled. The starting salary for this position will be based on the selected candidate's Knowledge, Skills, Abilities (KSAs), Qualifications, Credentials and Experience. Note: This is a safety sensitive position and requires drug testing as a condition of employment. PURPOSE: The purpose of this position is to perform scheduled general routine maintenance and repair on computer related systems at all DSWA facilities and provide assistant to the Information Technology Officer. DUTIES: Job duties include but are not limited to: Cleans, maintains, and repairs computer-related hardware. Troubleshoots and repairs simple computer-related problems. Rotates scale computer-related systems out on a regular basis. Tests recycled computer components for re-use. Maintains, upgrades, and services video surveillance camera system. Reviews data files to make sure that scale computer data is backed up on the main server. Reviews video and data files to help correct discrepancies found in log files. Installs software updates and upgrades. ADDITIONAL DUTIES: Must be available 24 hours for emergency situations. Performs other duties as assigned. QUALIFICATIONS EDUCATION, EXPERIENCE, AND SKILLS: Requires a high school diploma or equivalent and ten (10) years of computer-related repair, testing, and maintenance experience. Must possess a valid driver's license. Education can be substituted for experience. Microsoft Certified Professional (MCP) Certification. Must sign a confidentiality statement. Knowledge of computer hardware and software. Knowledge of cameras and video surveillance systems. Skill in troubleshooting computer problems. Ability to communicate computer problems and possible solutions. Ability to work independently and in a rapidly changing technical scenario. Ability to troubleshoot and repair computer hardware and software. Physical Requirements: This position requires standing, walking, sitting, reaching with hands and arms, stooping, kneeling, crouching, or crawling, talking or hearing. This position requires lifting up to 100 pounds. The position requires close vision (clear vision at 20 inches or less). Distance vision (clear vision at 20 feet or more). Color vision (ability to identify and distinguish colors). Depth perception (three-dimensional vision, ability to judge distances and spatial relationships). Position risks exposure to indoor environment, outdoor environment, noise, extreme temperatures, vibration, moisture and/or humidity, dust, fumes, gases, and electrical hazards.EOE
    $39k-48k yearly est. 49d ago
  • On-Call IT Field Technician - Philadelphia-Camden-Wilmington - Hiring NOW

    Geeks On Site 3.1company rating

    Computer technician job in New Castle, DE

    Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support
    $34k-55k yearly est. 4d ago
  • Tier II Help Desk Technician - Journeyman

    ASM Research, An Accenture Federal Services Company

    Computer technician job in Dover, DE

    Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $44k-77k yearly est. 1d ago
  • IT Finance Lead Specialist

    Qnity

    Computer technician job in Wilmington, DE

    **Are you looking to power the next leap in the exciting world of advanced electronics?** Do you want to help solve problems that drive success in the rapidly evolving technology and connectivity landscape? Then bring your problem-solving, passion, and creativity to help us power the next leap in electronics. At Qnity, we're more than a global leader in materials and solutions for advanced electronics and high-tech industries - we're a tight-knit team that is motivated by new possibilities, and always up for a challenge. All our dedicated teams contribute to making cutting-edge technology possible. We value forward-thinking challengers, boundary-pushers, and diverse perspectives across all our departments, because we know we play a critical role in the world enabling faster progress for all. Learn how you can start or jumpstart your career with us. **Position Overview** The Information Technology & Process organization in Qnity is in the early phases of a multi-year, transformational program to modernize the SAP ERP landscape and is looking for an IT Finance Lead Specialist in support of General Ledger, Consolidation and Reporting Solution. This position is an opportunity to be involved in various ERPs, current and future, focusing on Core Finance, Financial Reporting and Consolidation Solutions while being a highly visible face to our functional stakeholders and other IT&P teams. The solutions scope would include legacy ERPs, non-ERP solutions, automations and SAP and Consolidation system modernization. The IT Finance Lead Specialist will be part of a dynamic team within Qnity IT Enterprise Functions and Transformation, participating in efforts to design Finance processes as part of functional, IT transformation and corporate projects. As part of the IT Finance team, the incumbent would be involved in and would lead many different types of projects and in all phases of them from front-end loading, blue-printing, designing, building, testing, change management, go-live and hyper-care. This role will closely work with internal & external development resources to deliver projects. **Key Responsibilities** + In-depth conceptual, practical and advance knowledge in the Finance domain + Partner with Finance, Businesses and IT stakeholders to understand opportunities and lead creating robust business cases with Finance counterpart regarding new solutions and improvement initiates. + Be able to solve complex problems and take/propose new perspective on existing solutions, + Be able to exercise judgement based on analysis of multiple sources of information, + Work with our Strategic partners for solution development technical support, + Lead project/initiatives implementation in this functional area in close partnership with Finance, + Oversee the design of system changes ensuring compliance and scalability of solutions, aligned with Qnity Finance Corporate and IT standards and strategy. + Lead testing phase and coordinate with functional Subject Matter Experts, + Network with multiple key players globally + Maintain up-to-date knowledge of emerging technologies and changes globally, which could be relevant, **Required Qualifications** + Bachelor's degree in information systems, finance, tax, business commerce, or a related technical field + 10+ years of experience with related business operations/processes, including analysis, design, documentation, and using industry's best practices and standards + 10+ years of experience in SAP-FICO (especially General Ledger, Special Ledger, Controlling, profit Center accounting, consolidation) as a Subject Matter Expert or IT lead support + Strong experience working within Finance and Businesses either on the IT or Finance side + Proven experience to influence business / functional teams, including management, in the selection and design of technology solutions as well as implementation and support approaches + Strong project management skills, in both Agile and Waterfall methodologies + Successful track record working on complex and cross-functional projects + Excellent interpersonal and communication skills + S/4 experience would be a plus + Knowledge of DuPont processes would be a plus + Accountable and self-managed **Working Conditions** + Hybrid work environment (ideally 3 days onsite and remote as required). + May require occasional travel to various sites or company offices. + Flexible hours to accommodate project deadlines and stakeholder needs. **Application Instructions** Interested candidates should submit their resume, cover letter, and relevant certifications. Join our Talent Community (*************************************************************** to stay connected with us! Qnity is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information (**************************************************** . Qnity offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page (*************************************************************************** .
    $78k-113k yearly est. 7d ago
  • MIS Operations Help Desk Technician

    Delaware Park Casino & Racing 4.3company rating

    Computer technician job in Wilmington, DE

    JOB RESPONSIBILITIES: Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount. Performs services and analyses for improvements as assigned. Responsible for responding to service requests to the MIS help extension by utilizing general knowledge and problem-solving skills or to recommend proper MIS personnel for response. Maintains supported systems as required. Includes running backups, editing system data, running reports, troubleshooting, etc... Responsible for assisting with necessary changes to telephone system hardware and cabling. Sets up new accounts within the telephone system. Performs LAN maintenance as directed by the Systems group as necessary. Responsible for knowledge of, and adherence to Company and Departmental Policies. Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships. Communicate (both written and verbal) with and promote positive team members and guest relations. Maintain professionalism at all times when working with other team members and/or guests. Performs all other duties as assigned. JOB REQUIREMENTS: One (1) to Two (2) years computer operations; with hardware and software knowledge from a user and technical standpoint. Knowledge of LAN and MS Office Software is required. Must have strong problem-solving skills and good interpersonal communication skills. Must be able to successfully complete the background check and licensing process, required by the Delaware Lottery. Act with discretion and maintain confidentiality in handling sensitive information. Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park. Must be able to walk and stand for at least a full eight (8)-hour shift. Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift Ability to bend, reach, pull, push, kneel, squat, and grasp as needed. Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays. Zone assignments covering large areas with long walking distances, Work areas could have high volumes and be located in small spaces, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control. The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory. Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management. For a full list of our career opportunities, please visit ****************************
    $36k-46k yearly est. Auto-Apply 29d ago
  • TekSynap Skillbridge Program

    Teksynap

    Computer technician job in Delaware

    **Responsibilities & Qualifications** TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization. Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap. If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities. **Overview** TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Visit us at **************** . Apply now to explore jobs with us! The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap. The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Telework - must be in the 48 continental United States + Type of environment: Remote + Noise level: Low + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs. + Amount of Travel: Less than 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** Legal right to work in the United States **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. **Job Locations** _US-AL | US-AZ | US-AZ | US-AR | US-CT | US-DE | US-FL | US-GA | US-MS | US-LA | US-TX | ..._ **ID** _2025-8626_ **Category** _Other_ **Type** _Temporary Part-Time_
    $30k-47k yearly est. 22d ago
  • TekSynap Skillbridge Program

    Sql Database Administrator In Fort Belvoir, Virginia

    Computer technician job in Delaware

    Responsibilities & Qualifications TekSynap proudly participates in the Department of Defense SkillBridge Program, offering transitioning service members the opportunity to gain valuable civilian work experience before leaving active duty. Our SkillBridge program provides hands-on exposure to careers in information technology, project management, cybersecurity, quality, recruitment and other mission-support roles across the organization. Participants work alongside TekSynap professionals to develop technical and professional skills while contributing to real-world projects that support federal and defense clients. We are committed to helping service members successfully bridge the gap from military service to civilian employment and discover long-term career paths within TekSynap. If you're a motivated service member seeking a dynamic and mission-driven environment, we encourage you to submit your resume for consideration in our SkillBridge opportunities. Overview TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. Visit us at ***************** Apply now to explore jobs with us! The Skillbridge intern will support efforts on pursuits and funded work by evaluating internal employees and locating external key personnel. Will help the team develop and maintain a pipeline of national candidates to fill IT roles for various future opportunities. Internship requires the candidate to be organized, desire to become well versed in government IT contracts, poised to communicate with senior leadership and the ability to build relationships while understanding the needs of TekSynap. The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Position locations vary and could be remote, telework or hybrid. Must be in the 48 continental United States Type of environment: Varies Noise level: Low Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings, weekends and holidays to meet program and contract needs. Amount of Travel: Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE Legal right to work in the United States OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
    $30k-47k yearly est. Auto-Apply 1d ago
  • Technology Support Lead [Multiple Positions Available]

    Jpmorgan Chase & Co 4.8company rating

    Computer technician job in Wilmington, DE

    Duties: Work on day to day issues including daily health checks of applications and processes. Work closely with end users, development staff and Infrastructure teams to prioritize, resolve, and mitigate production issues or outages. Maintain stable and reliable production system. Monitor production activities and processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives. Ensure information controls, back-up, and recovery strategies are in place across all environments. Implement continuous process improvement, including but not limited to policy, procedures, and production monitoring. Identify, coordinate, and implement initiatives, projects, and activities that create efficiencies and optimize technical processing. Develop and maintain relationships with technical staff, end users, and clients. Carefully evaluate alternative risks and solutions before taking action to provide timely resolution. Data analysis of issues and reporting to Production support and Development leadership. Resolve and mitigate the issues via coding or data changes. QUALIFICATIONS: Minimum education and experience required: Bachelor's degree in Electronic Engineering, Computer Information Systems, Computer Science, Computer Engineering, or related field of study plus five (5) years of experience in the job offered or as Technology Support Lead, Applications Support, Project Manager, or related occupation. Skills Required: This position requires experience with the following: programming languages .Net, Java, JSON in the Spring boot framework with Maven to build microservices and APIs; Unix shell script and writing script; utilizing SQL to write queries; querying DB2, Oracle, Cassandra, Cockroach, Aurora, and RDS; utilizing services in AWS; navigating and querying in Grafana, Dynatrace and Splunk monitoring tools to find the point of failures, performance issues and root causes; maintaining the applications in Dockers and Kubernetes; utilizing MQ as the middleware for sending and receiving messages to the downstream and upstream systems; utilizing Kafka for processing events in the consumer and publisher architecture; Cobol and JCL programming using CICS regions in mainframe; utilizing Mainview; conducting transactions using IMS. Job Location: 880 Powder Mill Rd, Wilmington, DE 19803. Full-Time.
    $102k-125k yearly est. Auto-Apply 10d ago
  • Help Desk Agent

    Cayuse Holdings

    Computer technician job in Dover, DE

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 9d ago
  • Desktop Engineer

    Alpha Technologies Usa 4.1company rating

    Computer technician job in Wilmington, DE

    We need following candidate for DE location for alpha. Short term basis. 1-2 weeks but candidate should be available on weekdays. No weekend work. Additional Information Send me your resumes at vince@alphait. us Pozdrawiam / With best regards, Alpha Technologies Inc (USA) Vince Taylor Sr Technical Recruitment Specialist
    $89k-120k yearly est. 8h ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Computer technician job in New Castle, DE

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 7h ago

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