Computer technician jobs in Detroit, MI - 651 jobs
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Strategic Staffing Solutions 4.8
Computer technician job in Novi, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Novi, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Novi, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
$41k-63k yearly est. 6d ago
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Desk side Support
Artech Information System 4.8
Computer technician job in Detroit, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Title: Desk side Support Representative Distributed Client Services
Location: DETROIT,MI-48243
Duration: 1 Year (with possible extension)
Client: IBM- AT&T
Job Description:
· End user trouble shooting skills
· Experience with working with tickets
· Proficient with windows 7
· Audio video support
· Good customer facing skills
· This job is 35-40 hours a week.
· Must have a valid driving license
Qualifications
share response
Additional Information
If you are interested, Please contact
Shubham
************
***************************
$51k-82k yearly est. Easy Apply 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Computer technician job in Detroit, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-79k yearly est. 10d ago
IT Support Specialist
Charter Township of Bloomfield 3.6
Computer technician job in Bloomfield Hills, MI
Assists with the daily administration of a network/server and communications environment. Assists in cabling and equipment installations and repairs. Provides user and device support. Performs routine technology updates, trouble shooting and maintenance tasks.
ESSENTIAL DUTIES & RESPONSIBILITIES
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.
Assists in administering and maintaining servers, backups, active directories, exchange mail, firewalls, and other hardware and software solutions as directed.
Assists in planning, installing, administering and maintaining networks, a wide variety of security, phone, radio, emergency, and audio visual systems, cabling and equipment.
Assists implementing, and maintaining network, software, and end user security plans.
Performs backup and recovery procedures.
Researches project requirements, cost estimates, and assists in the procurement, installation, maintenance, and upgrades for a wide variety of network, hardware and software solutions.
Procures, configures, deploys, maintains and repairs computers, laptops, tablets, printers, wireless devices, phones, security cameras, and other equipment.
Manages computer/communications software, hardware and equipment accounts and maintains accurate inventory, billing, support and warranty documentation.
Installs, administers and maintains building security hardware and software including security camera, door access, alarm, and intrusion detection systems.
Programs and operates proximity card database and card printer.
Provides technical and user support and training for computer, phone, audio visual and other systems and equipment across all departments.
Maintains and repairs the wireless transfer system for uploading car videos to the server.
Collaborates with police records to export and redact videos.
Provides technical and operational support for election activities as needed.
Assists in maintaining and supporting the 911 Dispatch Center and Emergency Operations Center and other 24/7/365 on-call operations
Actively seeks, identifies and participates in educational and cross-training opportunities.
Researches, evaluates and makes recommendations on industry related trends and best practices and products
Performs other duties as required.
MINIMUM ENTRANCE QUALIFICATIONS
Education and Experience
Associates Degree from an accredited college or trade school with course work in Information Technology, Computer Science or related studies.
1 to 3 years' experience
Any equivalent combination of training, education, and experience that provides the required skills, knowledge and abilities
Licenses or Certifications
Valid drivers license
OTHER JOB REQUIREMENTS
Pre-employment psychological evaluation
Pre-employment background investigation
PREFERRED QUALIFICATIONS
None.
COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES
Knowledge of:
Various computer software such as Microsoft Windows Servers and Exchange, Active Directory, Microsoft Office, etc.
Networking concepts, hardware, software, security and cabling
Telecom service providers, hardware and systems
Building security systems and hardware
Audio visual equipment and systems
Vehicle tracking GPS systems and hardware
Industry related trends and best practices and products
Alarm notification systems and call recording systems
Modern office procedures, methods and computer equipment
Industry related safety precautions
Relevant Bloomfield Township policies and procedures
Skill in:
Use of relevant computer systems and software
Ability to:
Perform sensitive and complex tasks while under time pressure
Perform and complete multiple duties concurrently and in a timely manner
Prepare and read drawings, plans, schematic diagrams and sketches of networks and other technology systems
Establish and maintain effective working relationships
Communicate effectively verbally and in writing
Work a flexible schedule as necessary, including 24/7/365 on-call duties
Meet schedules and deadlines of the work
Maintain the confidentiality of information and professional boundaries
WORK ENVIRONMENT/CONDITIONS
The work environment and exposures described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Seldom or Never
Sometimes or Occasionally
Frequently or Often
Office or similar indoor environment
X
Outdoor environment
X
Street environment (near moving traffic)
X
Construction site
X
Confined space
X
Vehicle
X
Warehouse environment
X
Shop environment
X
Exposures
Seldom or Never
Sometimes or Occasionally
Frequently or Often
Individuals who are rude or irate
X
Individuals with known violent backgrounds
X
Extreme cold (
below 32 degrees)
X
Extreme heat (above
100 degrees)
X
Communicable diseases
X
Moving mechanical parts
X
Fumes or airborne particles
X
Toxic or caustic chemicals or substances
X
Loud noises (
85+ decibels)
X
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Medium Work Ability to climb ladders and work in confined spaces such as attics. Ability to stand and walk for long periods of time. Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
$36k-48k yearly est. 2d ago
Help Desk Support
Collabera 4.5
Computer technician job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 13h ago
IT Technician
Walbridge 4.9
Computer technician job in Saline, MI
The Opportunity We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
* Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
* Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
* Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
* Network Support: Install and assist with basic network troubleshooting and connectivity issues.
* IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
* User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
* Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
* 3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
* Proficiency using Microsoft Office suite and Windows operating system software.
* Experience steadfastly documenting all works performed in ticketing system.
* User Data Transfer to New laptops.
* Thorough understanding of hardware technical specifications and General Network experience.
* Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
* Ability and willingness to learn new skills quickly.
* Ability to safely lift up to 40 lbs.
* Able to frequently work beyond forty hours per week.
* Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
* CompTIA A+ certification
* Networking knowledge, including router/firewall configuration and management.
* Direct end-user support experience
Excited to make an impact? Apply now by clicking the "Apply" button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
I.T. Technician
Elmhurst Home Inc. 3.8
Computer technician job in Detroit, MI
Job Description
DUTIES AND RESPONSIBILITIES:
Key Responsibilities
● Provide help desk services (SysAid); triage by severity; escalate with clear notes; meet SLAs.
● Configure, deploy, and maintain Windows 10/11, mac OS, Linux, and ChromeOS devices; install and support printers, scanners, and projectors; perform imaging/PXE, patching, and antivirus.
● Create/modify/disable users and groups in Google Workspace, Microsoft 365, Active Directory/Azure AD; assist with MFA, and least-privilege practices.
● Use Endpoint tools for remote deploy, patches, and policy; monitor device health and performance.
● Support Google Workspace; assist with Google AppSheet solutions.
● Troubleshoot TCP/IP, DHCP/DNS, Wi-Fi, VLANs, VPN; capture/interpret logs; work with firewalls/pf Sense as directed.
● Help investigate phishing alerts; use gateways to quarantine or block; follow playbooks and document actions.
● Tag and track devices in the asset system/CMDB; maintain accurate assignments; assist with license allocation and reclaim.
● Set up/test A/V (PCs, displays, cameras, mics); support time-sensitive meetings and school/clinic events.
● Support site rollouts, upgrades, and automations (scripts/Task Scheduler).
Qualifications
● Bachelor's degree in Information Technology, Computer Science preferred. or Equivalent experience w/ skill-based credential.
● 2+ years of hands-on IT support in multi-site environments.
● Strong with Google Workspace and Microsoft 365 administration, plus Active Directory/Azure AD and Intune/UEM remote management.
● Endpoint skills across Windows 10/11, mac OS, Linux, ChromeOS; imaging/PXE, patching, printers, and A/V.
●Networking fundamentals(TCP/IP,DHCP/DNS,Wi-Fi,VLANs,VPN)and basic tools (Wireshark).
$35k-48k yearly est. 23d ago
Any IT Roles
United Wholesale Mortgage 4.6
Computer technician job in Pontiac, MI
Job Description
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons you'll love working here include:
Paid Time Off (PTO) after just 30 days
Additional parental and maternity leave benefits after 12 months
Adoption reimbursement program
Paid volunteer hours
Paid training and career development
Medical, dental, vision and life insurance
401k with employer match
Mortgage discount and area business discounts
Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
Gourmet cafeteria featuring homemade breakfast and lunch
Convenience store featuring healthy grab-and-go snacks
In-house Starbucks and Dunkin
Indoor/outdoor café with Wi-Fi
Responsibilities
We will go over Career Opportunities.
Qualifications
Your Referral's Resume
This position requires on-site attendance.
$46k-62k yearly est. 15d ago
AV\/IT Senior Technician
Renvisioning Technology
Computer technician job in Canton, MI
AV\/IT Senior Technician
REnVisioning Technology, LLC \- A full\-service commercial IT \/ AV company
AV\/IT Design and Integration
Video Collaboration
Networking
Service and Support
Education
Minimum of High school or trade school graduate
Needed Certifications: CTS or CTS\-I, OSHA
Preferred Certifications: Crestron, Extron, Biamp, Clearone, and Cisco Certifications.
Looking for a quick learner that is self\-motivated!
Requirements
Ability to work independently with no supervision
Strong understanding of construction and job sites
Deep technical knowledge of AV and IT
A valid driver license, with a clean driving record
Reliable transportation with valid insurance
Attention to detail
Excellent communications skills
Proficiency with Windows and MacOS
Ability to lift 50lbs or more
Work from ladders or lifts
Occasional after hours and weekend scheduled projects
Duties and Responsibilities
Safely and Securely mounting equipment such as displays, projectors, cameras, racking equipment, etc..
Maintain a safe working environment
Pull low voltage cabling through conduit and other locations
Terminate connectors of various connections
Build, wire, and troubleshoot equipment racks
Work with programmers and QC teams to insure project completion
Mentor Technicians and Jr. Technicians
Keep warehouse area and work stations cleaned and organized
Perform other duties as assigned
Growth Opportunities
After a waiting period, ability to work on becoming industry certified
REnVisioning Technology, LLC is quickly expanding, we are looking for individuals who would like to grow in the AV\/IT industry
Benefits
Paid Vacation
Paid Holidays
Medical\/Dental
Bonus program
Gym Membership
At REnVisioning Technology, we don't just accept difference - we celebrate it. Bring your difference as a strength, bring your drive as fuel!
$41k-81k yearly est. 60d+ ago
IT Support Analyst
Piston Automotive 4.4
Computer technician job in Pontiac, MI
Piston Group is looking for an IT Support Analyst (Pontiac, MI) to be responsible for supporting, troubleshooting, and delivering personal computer system solutions and initial support for IT infrastructure for the enterprise. The candidate will also participate in projects pertaining to hardware / software implementation, security initiatives and the continuous improvement of processes and systems.
Piston Group wasn't just founded to make things. It was founded to make things better. And that begins with building better teams solely dedicated to achieving excellence at every level of execution through a combination of experience, expertise, and a deep seeded passion for what we do. Our assemblies consistently set the standard because our people consistently raise the bar.
Why Piston Group?
Competitive Wages, Paid Holidays & Vacation, Medical & Rx Plans, Dental & Vision Plans, Flexible Spending Accounts, Health Savings Accounts, Employee Assistance Program, Life & Disability Coverage, 401K with Company Match, Tuition Reimbursement , Vehicle and Product Discounts
Responsibilities
Provide technical support to end users to maintain business operations and minimize downtime.
Execute and implement all personal computer software and hardware implementation plans.
Provide testing and implementation of all personal computer components.
Communicate / escalate issues and needs with the Senior IT Specialist in a timely manner.
Where personal computer software and hardware components are deficient, implement changes to bring personal computer components into conformance.
Provide direction for the development of flexible, integrated, easily maintained and operationally effective personal computer components.
Maintain personal computer hardware and software in area of responsibility. Keeps current on new technologies and staff productivity tools.
Responsible for maintaining incidents, change requests and CMDB CIs in ServiceNow.
Assist in the installation, configuration, and management of server infrastructure (VMWare, Rubrik, etc), all Local and Wide Area Network systems such as Cisco switches and routers along with the full Meraki stack (Security appliance, Switches, Wireless, cameras).
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Qualifications
Bachelor Degree in Computer or Technology-related field is preferred.
A minimum of 4 years of related experience in the following areas is required:
Windows Client OS deployment and support
Device support (PC, mobile device, printer, desk phone, etc)
Office 365 (Entra AD, Outlook, Teams, OneDrive, Sharepoint, etc)
Active Directory (Users / Groups / Computers, DNS, DHCP, SCCM Remote Control, etc)
Server management (patching, maintenance, etc)
Equipment inventory, ordering and asset management
Experience in the following areas is not required but recommended:
MS Teams video conference / collaboration room systems
ServiceNow (Incident Management, Change Management, CMDB)
Cisco Call Manager / Unity Voicemail
Must be able to occasionally lift and/or move up to 20 pounds.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
EEO Statement:
Piston Group is proud to be an Equal Opportunity and Affirmative Action Employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.
$47k-67k yearly est. Auto-Apply 55d ago
Bilingual Helpdesk Technician
Stefanini 4.6
Computer technician job in Southfield, MI
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Qualifications
• Good understanding and knowledge of:
• Windows XP, windows 7
• Active Directory
• MS Office Suite with expertise in Excel, Word, PowerPoint
• Gmail / Google Apps
• Networking
• Malware removal
• Ability to communicate with all levels of the organization
• Ability to work efficiently under stress
• Must be flexible and willing to adapt quickly due to priority changes
• 24x7 helpdesk - scheduling flexibility is required as schedule may change based upon rotation of schedule or adjustment to support a change in call volume.
• Ability to work both independently and in a team-oriented environment
• Must be highly motivated, with a positive "Can-do" attitude
• Must have a hands-on attitude to all aspects of the day to day operation
Preferred Qualifications
• Previous experience in a helpdesk environment is an asset and experienced in doing phone and remote support
Additional Information
Bilingual Requirements: (Fluency in the Following)
1. Spanish Helpdesk Technician
2. French Helpdesk Technician
3. French - Canadian Helpdesk Technician
$34k-39k yearly est. 60d+ ago
IT Support Analyst
Iris Software and Services 4.3
Computer technician job in Ann Arbor, MI
About IRIS Software Group IRIS Software Group is one of the UK's largest privately held software companies, acquired by Hg Capital in 2018. Our mission is to be the most trusted provider of mission-critical software and services, helping our customers get it right the first time, every time.
We simplify complex processes, allowing professionals in businesses and schools to focus on the work they love. Our software solutions and services support finance, HR, payroll teams, educational organisations, and accountancy firms-ensuring compliance, boosting productivity, and enhancing stakeholder engagement. By automating and providing insights on everyday mission-critical tasks, IRIS helps organisations of all sizes operate with certainty and confidence.
With over 120,000 UK and international customers, 80% of whom have been with us for five or more years, IRIS is a trusted partner across industries. We are the largest third-party online filer with the UK Government, serving 91 of the top 100 UK accountancy firms and 50 of the top 100 US CPA firms. Around 20% of the UK workforce is paid via IRIS payroll solutions, over 850,000 employees are managed through our HR platforms, and more than 11,000 UK schools and academies rely on IRIS to connect with parents and manage communications.
IRIS is backed by Hg, Europe's leading software investor, and is committed to supporting our growth with dedicated operational and innovation support.
Role Overview
As an IT Support Analyst based onsite, you will be the frontline technical expert, providing hands-on support to ensure employees experience minimal disruption from IT issues. Your work will be critical in maintaining the health of our IT infrastructure and fostering a productive, efficient workplace. You will troubleshoot, diagnose, and resolve hardware and software issues while offering guidance to end-users.
Key Responsibilities
Serve as the first point of contact for users with hardware, software, and application issues.
Troubleshoot and resolve technical problems, escalating complex cases to senior teams when necessary.
Document user interactions and resolution steps in the service desk system.
Maintain and update the IT knowledge base.
Assist with setup, configuration, and deployment of end-user hardware and software.
Conduct hardware and software inventory management.
Participate in IT projects and provide input for process improvements.
Deliver on-the-spot training to end-users to prevent recurring issues.
Ensure compliance with security and privacy protocols.
Monitor IT infrastructure performance and report potential issues proactively.
Collaborate with team members to share knowledge and provide cross-coverage.
Stay up to date with system changes, updates, and best practices.
Required Experience & Skills
Technically competent with standard software tools (e.g., Word, Excel, PowerPoint).
Experience with back-end administration of Microsoft products (Active Directory, Azure).
Proven ability to work under deadlines and manage multiple tasks in a fast-paced environment.
Desire to learn new technologies and grow professionally.
Experience in an IT Service Desk or end-user support role.
Strong documentation skills for processes, procedures, and knowledge articles.
Hands-on experience building and configuring end-user hardware is a plus.
Why Join IRIS?
At IRIS, you'll be part of a dynamic, growing business where your work directly impacts the productivity and satisfaction of thousands of users. You'll have opportunities to expand your skills, contribute to meaningful projects, and be part of a supportive, innovative team.
$61k-91k yearly est. 37d ago
Client Services -Special Handling
Stillman Law Office
Computer technician job in Farmington Hills, MI
Multi-state Farmington Hills Law Firm is seeking a Special Handling Team Member to join our team. The chosen candidate will oversee and engage in processes which support our clients' consumers, ensuring the firm is meeting all standards of the highly regulated financial services industry.
The Special Handling team works to address inquiries brought forth by team members who interact directly with consumers. Their role is to review available information, then determine and initiate appropriate next steps, engaging clients for awareness or decisions, where needed.
The ideal candidate will excel in the role by learning existing processes, meeting/exceeding client expectations and actively driving continuous improvement within and beyond the Special Handling team. This will require engaging team members throughout the firm and our client base, utilizing a strong voice balanced by equally strong active listening skills.
Candidates should have the following attributes:
· Well organized and very detail oriented.
· Ability to multi-task, as well as the ability to work in a high volume and deadline driven environment.
· Ability to work in a team environment and act as a team player, while adhering to regulatory and firm standards.
· Strong written and oral communication skills.
Degree and/or Experience:
· Looking for someone with experience in administrative task handling and process development.
· Proficient in the use of Microsoft Office Suites (Word, Excel, Outlook).
· Associate (Preferred)
· Paralegal: 1 year (Preferred)
$34k-70k yearly est. Auto-Apply 60d+ ago
IT Field Technician
Strategic Staffing Solutions 4.8
Computer technician job in Rochester, MI
Job title: IT Field Technician
Duration: 12+ months
Location: Rochester, MI (Would be traveling to various local hospitals), mileage reimbursement would be paid from hospital to hospital.
Note: Must live within a 30-minute commute to Rochester, MI
Principal Duties and Responsibilities:
Participates in providing support to customers by resolving semi-complex technical account and connectivity problems.
Participates in maintaining documented log of incidents and requests so that recurring problems can be reported to functional areas.
The IT Technician performs semi-complex work within technical or paraprofessional area.
Effectively identifies issues as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex.
Documents and refers complex, unusual problems to other support teams.
Required Skills & Experience:
Must have 2-3+ years of IT Field Support experience (Client/customer facing)
One to three (1-3) years of successful experience in the area of Access Management, Help Desk, Service Desk, or IT Support responsibilities required.
Basic account management skills and knowledge in regard to the creation, modification and termination of user accounts across multiple platforms.
Preferred Skills & Experience:
Five (5) years or more experience working in a 24/7/365 Health Care environment Access Management, Help Desk, Service Desk, or IT Support position using phone and email to provide direct end-user support and account management, preferred.
ServiceNow ITSM tool usage, Mainframe knowledge, general account administration and Microsoft Active Directory administration experience highly preferred
Education:
HS Diploma or equivalent.
Preferred education:
Associates degree, bachelor's degree or 2 years of vocational technical training preferred.
$41k-63k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Computer technician job in Southfield, MI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$57k-79k yearly est. 10d ago
Help Desk Support
Collabera 4.5
Computer technician job in Ann Arbor, MI
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Duration: 4 Months
• Provide exemplary client support and technical issue resolution via phone and email.
• Provide exemplary client support and technical issue resolution via email as needed
• Maintain strong knowledge on supported products
• Meet performance objectives in call quality, customer satisfaction surveys, and call handling
• Provide timely follow up on outstanding client issues
• Effectively communicate and interact with staff assigned to assist in resolving client issues
• Facilitate general web-based sessions to aid new customers in implementing CS software
• Assist with Customer Service queues and Service Reception as needed
• Strong call handling soft skills
• Strong software and hardware troubleshooting skills
• Ability to self manage and work as a contributing member of a team
• Ability to stay motivated in a fast paced, high pressure environment
• Strong research and problem solving skills
• Ability to quickly learn and master technical or complex information
Additional Job Requirements
• 1 Year of customer service experience required
• Associates or bachelor's degree a plus
• Ability to work overtime with a varied schedule including evenings and weekends in our Ann Arbor, MI office is a must.
Additional Information
To schedule an interview, please contact;
Rakhi Sharma
************
$66k-90k yearly est. 60d+ ago
desktop support
Artech Information System 4.8
Computer technician job in Southfield, MI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hello,
My name is Shubham and I'm a Recruitment specialist at Artech, the #1 largest women-owned IT staffing firm in the US. We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a job opening that may interest you. Please find below, summary of the position.
Job Title: Desktop Support Representative Distributed Client Services
Location: SOUTHFIELD,MI
Duration:1+ year (with possible extension)
Job ID: # 17-61574
· Skills Overview Must be experienced in DESKSIDE support
· Win7/Win XP OS support. Troubleshooting
· office 365 experience is must
· Office 2003/2007/2010 support
· end user trouble shooting skills
· outlook PST Files
· Installation, configuration and maintenance of windows, hardwares and softwares.
· Support and troubleshoot windows XP and windows 7/Migrations
Additional Information
For more information, Please contact
Shubham
************
$41k-54k yearly est. 60d+ ago
IT Technician
Walbridge 4.9
Computer technician job in Saline, MI
The Opportunity
We have an exciting opportunity for a skilled IT Technician to join the Walbridge team. You will provide hands-on technical support at the jobsite, ensuring smooth operation of Windows-based systems and hardware. This is a great opportunity for an IT professional that has a passion for technology and supporting customers, to learn and grow.
Location
You will work from the project location in Saline, MI and our Headquarters in Detroit, MI
Responsibilities
Your key responsibilities
Windows 11 Support: Deliver technical assistance and troubleshooting for Windows 11 systems.
Hardware & Software Deployment: Staging and deploying computers and related hardware and providing installation and support for software applications.
Onboarding & Workstation Setup: Onboarding, setting up workstations for users.
Network Support: Install and assist with basic network troubleshooting and connectivity issues.
IT Recommendations: Research and suggest hardware, software, and services to enhance IT capabilities.
User Training: Provide training to internal users on hardware and software usage.
Qualifications
To qualify for the role, you must have
Completed a minimum of High School Diploma or equivalent, and technical training or professional experience.
3 years' commercial experience required in an IT support technician role supporting a Windows environment, via telephone and remote support tools.
Proficiency using Microsoft Office suite and Windows operating system software.
Experience steadfastly documenting all works performed in ticketing system.
User Data Transfer to New laptops.
Thorough understanding of hardware technical specifications and General Network experience.
Demonstrated ability to multi-task and deal with multiple deadlines in a fast-paced environment.
Ability and willingness to learn new skills quickly.
Ability to safely lift up to 40 lbs.
Able to frequently work beyond forty hours per week.
Able to travel out of state, sometimes on short notice, and stay overnight as needed.
Ideally, you'll also have
CompTIA A+ certification
Networking knowledge, including router/firewall configuration and management.
Direct end-user support experience
Excited to make an impact? Apply now by clicking the “Apply” button below! We can't wait to hear from you!
EEO/AA Employer M/F/D/V
Walbridge is an equal opportunity employer with a culture that promotes diversity in the workforce. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, color, national origin, sex, religion, age, marital status, sexual orientation, gender identity, citizenship status, status as an individual with a disability, military, or protected veteran status or any other legally protected status. We prohibit discrimination in decisions concerning career development, recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment.
$65k-103k yearly est. Auto-Apply 60d+ ago
UWM - It's Giving Opportunity
United Wholesale Mortgage Corp.(DBA UWM 4.6
Computer technician job in Pontiac, MI
UWM is looking for self-starters for our Mortgage Operations teams! You'll help make sure loan documents are handled quickly, correctly and on time. WHAT YOU SHOULD KNOW * 8-hour shift, Monday-Friday * Requires 100% full-time, on-site attendance in Pontiac, MI
* No mortgage experience necessary
* Paid training and professional development
* Flexible start times
* Medical, dental, vision and life insurance
* On-site restaurants like Dunkin' and Starbucks
* State-of-the-art gym membership available 24/7 to all team members
* Eligible for free sports and concert tickets
WHAT YOU WILL BE DOING
Around here, we put our people first - investing in their growth and advancement so they can thrive in the industry. When you have motivated, committed people on your team, there's nowhere to go but far.
WHAT WE NEED FROM YOU
* High school diploma or equivalent
* How to use office tools like Microsoft Office, Excel and/or Google Docs
* Great attention to detail
* Exceptional communication and customer service skills
THE PLACE & THE PERKS
A Campus Like No Other! Check it Out!
United Wholesale Mortgage (UWM) • Main Campus • 585 S Blvd E, Pontiac, MI 48341
★★★★☆ · Mortgage lender
DISCLAIMER
All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.
$46k-62k yearly est. Auto-Apply 60d+ ago
Helpdesk Technician (Bilingual Spanish)
Stefanini 4.6
Computer technician job in Southfield, MI
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
Stefanini has a Bilingual (Spanish/English) Helpdesk Technician position in Southfield, MI. This is a long term opportunity and the Technician will be the first point of contact for all IT service desk incidents and requests for our customer. The individual will field customer calls and web submits, troubleshoot, document and resolve IT related issues for corporate and manufacturing end users. The Technician must work in a timely and efficient manner while ensuring attendance, quality and customer service metrics are met.
PRIMARY RESPONSIBILITIES:
• Answer incoming calls and log all customer questions and issues accurately and efficiently into ticketing system
• Troubleshoot hardware, software and network related issues
• Provide restorative or maintenance actions to resolve end-user issues
• Assist with defining and documenting knowledge base articles
• Assist with special project work as needed
• Will escalate problems to the next level of support when required
• Consistently meet or exceed requirement performance criteria
Qualifications
Excellent customer service skills - Bilingual (Spanish/English)
Experience troubleshooting and resolving PC hardware and software issues (including Microsoft Office) and various hardware platforms including Dell, HP and IBM.
Attendance and schedule adherence is a requirement of this position.
Ability to work a full time (40 hour) shift within the standard hours of operation.
Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook)
Excellent customer service skills
Excellent documentation skills
Previous experience in a customer service and/or IT support environment
PREFERRED QUALIFICATIONS
- Previous help desk experience.
Additional Information
How much does a computer technician earn in Detroit, MI?
The average computer technician in Detroit, MI earns between $28,000 and $62,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Detroit, MI
$41,000
What are the biggest employers of Computer Technicians in Detroit, MI?
The biggest employers of Computer Technicians in Detroit, MI are: