Computer technician jobs in Fayetteville, AR

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

At Aegis Therapies, you'll be part of a team that truly makes a difference in the lives of others. Here, your contributions are as meaningful to us as to those we serve. You don't have to be a caregiver to want to help improve lives. No matter your skills, you can help fulfill Aegis' mission to inspire change, impact lives and innovate to drive success. By joining our corporate team, you'll work with others who share your passion, and you'll receive support from a team that appreciates your unique contributions. We offer a comprehensive benefits package, paid time off and the chance to grow your career at a company that values each individual. Apply today. Position: Technical Support Specialist Hours: Full Time Location: Fort Smith, AR GENERAL PURPOSE Works under the direction of supervisor to assist end users in use of company software, networks & computer applications ESSENTIAL JOB DUTIES Receive problems from end users via telephone and other electronic communication Responsible for prioritizing, coordination & communication resolution of problems with end users Establish and maintain good customer relationships Analyze & research complex problems Interface with engineers and vendors to resolve common problems Document concerns and problems Analyze trends Implementation of new products Provide team support and development of support level personnel QUALIFICATIONS High School Diploma or equivalent Minimum two (2) years experience using PC & Microsoft Software IT phone support or help desk experience, preferred Must be capable of maintaining regular attendance KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS Excellent oral & written communication skills Ability to analyze problems effectively Ability to relate professionally & positively to customers Ability to teach and train Must be able to maintain confidentiality regarding patient, employee and company proprietary information Must have the ability to relate professionally and positively and work cooperatively with patients, families, and other employees at all levels EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here OR ***************************************************************************************

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area(Fayetteville, Springdale, Rogers, Bentonville)and they are in need of aHelp Desk Support Level II. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halois a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Springdale, AR

Job DescriptionSummary Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

As a key member of the IT team, the IT Service Technician III role provides advanced IT user support, account setup, and administration of various IT systems for all Rausch Companies business units and team members. This in-office role reports directly to the SVP of Technology & People, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: Provide onsite and remote IT support as required for company personnel Provide effective communication for issue resolution with company personnel Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership Participate in the testing, implementing, maintaining and controlling of PC/LAN systems Provide technical assistance for cybersecurity and phishing prevention and remediation Participate in on-call rotation to provide after-hours support (as needed) Support the company's remote access tools, like SonicWall VPN, to ensure secure connectivity Perform new hire credential and security set up Perform imaging and set up of devices, such as laptops, iPads, and iPhones Respond to IT helpdesk support tickets in accordance with established SLAs and close out completed tickets in a timely manner- maintaining a clean and orderly ticketing system Track and manage the usage of software licenses Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) Assist with managing active directory, group policy, and system updates in coordination with System Admin Administer cloud-based services, such as Microsoft 365 Management of endpoint security (ESET) including deployment, configuration, monitoring, and incident response Create and program employee ID badges Other duties as assigned Requirements Qualified candidates should possess a minimum 3+ years of recent, professional, hands on and over the phone technical support experience Excellent Customer Service skills (genuine desire to help customers with issues) Strong team player working on both shared and individual assignments Technically minded with a focus on customer service Experience with malware and virus removal Candidates must have in depth knowledge of the Windows OS (Win10, Win11) Strong PC hardware troubleshooting/repair skills (preferably on HP and/or Dell devices) Ability to troubleshoot common issues with mobile devices (iPhones and iPads) Ability to manage user accounts, group, OUs through Microsoft Active Directory Experience with problem ticket management systems Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets Perform daily operations to maintain business functions Preferred Qualifications: A+, Network+, or MCP Certifications are a plus Associate's Degree or Bachelor's degree in Information Technology or comparable IT support experience Previous experience in a technical support position in a fast-paced environment Previous customer service experience A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access Strong verbal and written interpersonal and communication skills Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands Lifting up to 20 pounds occasionally and frequently moving small objects Frequently sitting for long periods of time Walking or standing occasionally This position works mostly indoors going outdoors may be frequently required Must have manual use of hands and vision to use computer constantly Employee Benefits Medical Insurance - PPO and HDHP Options HSA - with eligible HDHP Dental and Vision Insurance 401(k) - includes company match of up to 5% Generous Paid Time Off (PTO) Paid Maternity and Paternity Leave Adoption Assistance and Leave Tuition Assistance And More!

Responsible for providing technical support for resolution or escalation of desktop/workgroup related problems or requests initiated by internal customers. Provide the initial point of contact for technical problems and perform troubleshooting tasks, problem diagnosis, resolution, or escalation. Requires a general knowledge of hardware and software components, local to the desktop and as they relate to the network. Help Desk support also includes the setup, installation, and configuration of desktop hardware and software. Works on problems of limited scope and complexity. Receives substantial guidance from manager. Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. ; Key Areas of Responsibility : Work directly with customers in local language, answering calls, determining customer entitlement, and documenting requests for service - Receive and document service request and customer information - Gather problem information and determine criticality - Follow Global Call Taking tools, process and procedures as documented. Initiate dispatch request capture information and record data in desktop tools - Document, verify, and make appropriate corrections to the service request as needed. Participate in team meetings and activities - Participate in special projects to continuously improve processes, tools, systems and organization - Be aware of Corporate Equal Opportunity/Affirmative Action programs and guidelines and is responsible for providing equal opportunity to all associates in all phases of the business - Actively develop job related skills - Scope: Deliver customer service following NCR Shared Values. This position may require extended hours, as needed, to accommodate customer needs. The agent will be measured on speed of response, clarity and accuracy of captured information. Qualifications Typical requirements are a high school degree or equivalent, technical training and 0-1 year of experience in a related role. Additional Information Additional Job Description: Shifts Mon-Fri with openings on both 1st and 2nd shifts. Agent works in a high volume call center environment serving as the primary interface to internal and external customers and/or their agents. Engage with Call Management team for customer'''s inquiries or request for escalation. Serve as first point of contact for employee questions/ issues and for customer/field escalations. Education and Experience Requirements PC literacy Keyboard proficiency - Understanding of Windows-based applications/tools - Excellent language/communication skills, verbal as well as listening skills - Understanding of basic customer location/geography area knowledge Work Environment: The position involves prolonged periods of PC and telephone usage. The agent is accountable for continuously receiving and handling high volumes of tickets and phone calls. The agent works in an office team environment, not a virtual position, and interacts with both internal and external customers.

Art and Wellness Enterprises (AWE) is a professional services organization supporting non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. Job Description: Job Title: IT Coordinator Reports to: Chief Information Officer FLSA Classification: Non-exempt Location: Bentonville, Arkansas (On-site) Date Reviewed: 07/31/2025 Art and Wellness Enterprises (AWE) supports operating non-profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges, Crystal Bridges Museum of American Art, the Momentary, and Heartland Whole Health Institute. About The Position The IT Coordinator plays a critical role in ensuring strong internal team and office organization, as well as overall customer engagement, service, and satisfaction across the AWE ecosystem. This position optimizes operational efficiency by managing IT inventory, coordinating technology needs across departments, and providing white-glove service in all aspects of IT coordination. The IT Coordinator ensures seamless communication and collaboration between IT and business functions, proactively identifying opportunities for improvements and driving solutions to enhance the user experience. In addition, the IT Coordinator supports key operational functions, including technology ordering, vendor management, invoicing, and processing finance-related technology tasks. This role requires exceptional organizational skills, a strong customer service orientation, and the ability to navigate the complexities of technology support for a fast-paced, growing organization. The IT Coordinator also enhances AWE's technology training, troubleshooting support, and overall communication across the organization. Success in this role requires the ability to manage multiple priorities effectively, anticipate challenges, and collaborate closely with both technical and non-technical stakeholders. Essential Duties and Responsibilities Support an efficient inventory management process, ensuring thorough documentation and clear communication for all business software, licenses, hardware, and technology equipment. Collaborate with the IT Support Team to plan and execute annual refresh cycles for technology hardware. Manage all finance-related technology tasks, including invoicing, chargebacks, monthly purchase reconciliation, processing or managing refunds/credits, and handling related communications with the accounting team. Serve as the coordinator between technology ordering needs and vendors, working to create quotes and place equipment orders. Partner with campus management to coordinate IT and facility requirements. Work with cross-functional teams to identify gaps in people, processes, and technology, leveraging end-to-end knowledge to find solutions and address challenges. Develop and implement a technology training and support plan to meet the diverse technology needs across all organizations that AWE supports. Update the intranet and service management platforms with relevant news, troubleshooting tips, knowledge base articles, and physical signage. Create and distribute individual and group communications across all levels of the organization, including one-off announcements, routine security awareness training updates, and project updates, using metrics and visuals when applicable. Oversee the scheduling and coordination of recurring and one-time events. Respond to urgent technology needs, often requiring visits to various campus locations to provide exceptional support. Work closely with stakeholders to effectively schedule and manage daily workload and special projects. Cultivate and maintain strong, positive relationships with all customers and guests. Ensure strict confidentiality and safeguard sensitive information. Proactively suggest and implement process improvements to streamline service delivery. Provide an exemplary, professional interface between AWE IT and users by maintaining accurate, timely, and professional communication via email, phone, and in person. Other duties as assigned. Qualifications and Requirements Bachelor's degree in information technology, business, or a related field is preferred, but not required. Equivalent work experience may be considered. 3+ years of experience supporting technology needs in a professional environment. CompTIA IT Fundamentals, ITIL Foundations, or Microsoft Office Specialist or equivalent preferred. Prior experience working in complex organizations, such as healthcare, higher education, museum/cultural institutions, nonprofits, or multi-entity structures, is strongly preferred. Strong communication and interpersonal skills, with the ability to engage effectively with technical and non-technical stakeholders. Excellent customer service skills with the ability to handle competing demands professionally and efficiently. Good organizational skills with the ability to prioritize tasks and manage time effectively. Demonstrated competence in tracking, coordinating, and follow-up of competing priorities and projects. Skilled in multitasking and critical thinking in a fast-paced environment where change is constant. Practical problem-solving and troubleshooting skills, with attention to detail. Ability to work independently and collaboratively as part of a team. Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. Familiarity with Asana, Salesforce, Workday, Jira, or other basic IT systems management and service desk tools is a plus. High level of professional integrity and the ability to handle sensitive and confidential information with discretion. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those required by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Physical Demands: In the work environment described, the position requires utilizing a computer and a telephone for prolonged periods of time and good eye/hand coordination, bending and stretching, and physical stamina to lift and transport a minimum of 25 pounds. Visual acuity to review written materials is required for this job. Work Environment: Work is performed full-time (Monday-Friday, 8 a.m.-5 p.m.) in a professional, climate-controlled office environment with standard office equipment, including computers, printers, and telephones. This role requires working in an open setting near colleagues. The noise level is typically low to moderate. The role also requires regular interaction with both the public and internal team members in a professional and courteous manner. Some local travel may be required, and a flexible schedule may be necessary to accommodate business needs, including occasional evening and weekend work hours. Art and Wellness Enterprises, LLC is an equal opportunity employer committed to building and maintaining a workplace that is free of discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and a background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

CEI Engineering Associates in Bentonville, AR is looking to hire a full-time Help Desk Technician on-site to provide exceptional technical support. Are you an analytical person with first-class problem-solving skills? Would you like to gain valuable IT experience? Are you interested in joining a company that appreciates its employees? If so, please read on! This computer science position earns competitive compensation depending on experience. We provide awesome benefits and perks, including comprehensive health offerings, a 401(k) with a company match, an employee stock ownership plan, a quarterly incentive bonus program, continuing education opportunities, and a health and wellness reimbursement program. If this sounds like the right computer science opportunity for you, apply today! ABOUT CEI ENGINEERING ASSOCIATES Established in 1973, we became a leader in civil engineering, land surveying, and landscape architecture by approaching each project with the same objectives: to help our clients streamline their processes, create efficiencies, avoid costly mistakes, and drive revenue to their bottom line. With offices from coast to coast and a dedicated team of more than 180 professionals, we are a diverse, deeply experienced, and inclusive firm ready to help our clients take advantage of every opportunity that comes their way. We employ hard-working people who want to develop and grow along with our company. We also want to help our employees and their families lead healthy, balanced lives. Therefore, we provide affordable coverage that promotes wellness beyond basic healthcare. By offering competitive pay, excellent benefits, and ongoing training, we foster a supportive environment where our team can excel. Most importantly, we aim to give our employees the opportunity to do what they do best every single day. A DAY IN THE LIFE OF A HELP DESK TECHNICIAN As a Help Desk Technician, you provide invaluable technical support and customer service for both coworkers and clients. Knowledgeable and eager to help, you thoroughly assist others with accessing and using automated systems and services. Promptly responding to user requests, you help identify the problem, determine the best way to resolve it, and then coach the user through the resolution process. You maintain a professional and helpful demeanor as you troubleshoot and complete software installations, upgrades, and other application problems. For more advanced complications, you coordinate with the appropriate technical personnel to address the issue. As you resolve problems, you document and track the reported issues to keep an eye on patterns and search for areas for improvement. You take pride in helping others using your technical expertise! QUALIFICATIONS FOR A HELP DESK TECHNICIAN * Associate degree in computer science or information systems and some related experience OR an equivalent combination of experience and training * Familiarity with hardware such as desktops, laptops, mobile devices, thin clients, printers, and copiers * Familiarity with operating systems such as MS Windows 7 and 8, Apple OSX, iOS, and Android * Familiarity with MS products such as Word, Excel, PowerPoint, Outlook, Visio, and Lync * Familiarity with browsers such as Internet Explorer, Mozilla Firefox, Google Chrome, and Safari * Valid driver's license, an acceptable driving record, and ability to occasionally travel overnight Experience providing computer or help desk technical support would be a plus. ITIL Foundations and CompTIA A+ certifications would be preferred but are not required.

Job Description CEI Engineering Associates in Bentonville, AR is looking to hire a full-time Help Desk Technician on-site to provide exceptional technical support. Are you an analytical person with first-class problem-solving skills? Would you like to gain valuable IT experience? Are you interested in joining a company that appreciates its employees? If so, please read on! This computer science position earns competitive compensation depending on experience. We provide awesome benefits and perks, including comprehensive health offerings, a 401(k) with a company match, an employee stock ownership plan, a quarterly incentive bonus program, continuing education opportunities, and a health and wellness reimbursement program. If this sounds like the right computer science opportunity for you, apply today! ABOUT CEI ENGINEERING ASSOCIATES Established in 1973, we became a leader in civil engineering, land surveying, and landscape architecture by approaching each project with the same objectives: to help our clients streamline their processes, create efficiencies, avoid costly mistakes, and drive revenue to their bottom line. With offices from coast to coast and a dedicated team of more than 180 professionals, we are a diverse, deeply experienced, and inclusive firm ready to help our clients take advantage of every opportunity that comes their way. We employ hard-working people who want to develop and grow along with our company. We also want to help our employees and their families lead healthy, balanced lives. Therefore, we provide affordable coverage that promotes wellness beyond basic healthcare. By offering competitive pay, excellent benefits, and ongoing training, we foster a supportive environment where our team can excel. Most importantly, we aim to give our employees the opportunity to do what they do best every single day. A DAY IN THE LIFE OF A HELP DESK TECHNICIAN As a Help Desk Technician, you provide invaluable technical support and customer service for both coworkers and clients. Knowledgeable and eager to help, you thoroughly assist others with accessing and using automated systems and services. Promptly responding to user requests, you help identify the problem, determine the best way to resolve it, and then coach the user through the resolution process. You maintain a professional and helpful demeanor as you troubleshoot and complete software installations, upgrades, and other application problems. For more advanced complications, you coordinate with the appropriate technical personnel to address the issue. As you resolve problems, you document and track the reported issues to keep an eye on patterns and search for areas for improvement. You take pride in helping others using your technical expertise! QUALIFICATIONS FOR A HELP DESK TECHNICIAN Associate degree in computer science or information systems and some related experience OR an equivalent combination of experience and training Familiarity with hardware such as desktops, laptops, mobile devices, thin clients, printers, and copiers Familiarity with operating systems such as MS Windows 7 and 8, Apple OSX, iOS, and Android Familiarity with MS products such as Word, Excel, PowerPoint, Outlook, Visio, and Lync Familiarity with browsers such as Internet Explorer, Mozilla Firefox, Google Chrome, and Safari Valid driver's license, an acceptable driving record, and ability to occasionally travel overnight Experience providing computer or help desk technical support would be a plus. ITIL Foundations and CompTIA A+ certifications would be preferred but are not required. Job Posted by ApplicantPro

Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. Primary support for IT related issues for CAT2 system. CAT2 support is primary responsibility and other IT issues are secondary. Works with KeyUsers for CAT2 system. Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones. Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras. Support various third-party vendors with plant specific computer systems. Work with networking to replace or install network cable between offices and network cabinets. Document hardware locations and configurations with IT inventory system. Use Help Desk ticket system to track all support requests. Review and document all changes or new processes in IT knowledgebase system. Travel and work within office areas, poultry plant, and feed plant locations. Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. Will need to work at plant when it is running outside of normal operation schedule. Will be trained to use scissor lift to aid in support. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. *Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA.

Bachoco Group is a leading multiprotein producer and one of the top ten largest globally, with over 38,000 employees. We offer a wide range of products, including chicken, eggs, pork, beef, pet food, and more. Through Bachoco USA, we deliver high-quality chicken products to the U.S. market, serving retail, food service, and national accounts through our fully integrated operations, including farms, hatcheries, feed mills, and processing plants. Join us and be part of our success! Summary: Provide support for CA2 system and for the technology environment by analyzing requirements, resolving problems, and installing hardware and software solutions. Essential Duties and Responsibilities: include the following. Other duties may be assigned. * Primary support for IT related issues for CAT2 system. * CAT2 support is primary responsibility and other IT issues are secondary. * Works with KeyUsers for CAT2 system. * Works with maintenance employees to confirm scales, bird counters and other plant related equipment is working correctly to supply CAT2 information as needed * Configure and install client equipment for end users. Includes desktops, laptops, tablets, printers, scanners, MFPs, Desk phones, and cell phones. * Assists other areas of IT with the installation and troubleshooting of Servers, switches, routers, wireless access points, UPS, Access Control and Security Cameras. * Support various third-party vendors with plant specific computer systems. * Work with networking to replace or install network cable between offices and network cabinets. * Document hardware locations and configurations with IT inventory system. * Use Help Desk ticket system to track all support requests. * Review and document all changes or new processes in IT knowledgebase system. * Travel and work within office areas, poultry plant, and feed plant locations. * Requires a flexible schedule to support facilities in production 24/7 as well as to participate in an on-call 24/7 support rotation. * Will need to work at plant when it is running outside of normal operation schedule. * Will be trained to use scissor lift to aid in support. Supervisory Responsibilities: This job has no supervisory responsibilities. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registration: Must have a valid driver's license and must be able to qualify for the company driver program. Computer Skills: To perform this job successfully, an individual should have knowledge of all Microsoft Operating Systems, Microsoft Office and a very good understanding of PC, Printer and Networking hardware. Other Qualifications: Performs all aspects of the job with little assistance from others. Demonstrates a positive and helpful attitude in all aspects of the position and is able to perform all help desk related tasks with minimal guidance. Makes an effort to stay current in the computer science field. Must have two or more years of experience in the help desk function before being considered for promotion to the next level. Complies with Bachoco USA policies and procedures. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision. An Equal Opportunity Employer to include women, minorities, veterans and persons with disabilities. * Notice to Third Party Recruitment Agencies: Please note that Bachoco USA and its subsidiaries do not accept unsolicited resumes from recruiters or employment agencies. In the absence of an executed Recruitment Services Agreement, there will be no obligation to any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without an agreement, Bachoco USA and its subsidiaries shall explicitly reserve the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, shall be deemed the property of Bachoco USA. Nearest Major Market: Fort Smith

Benefits: * 401(k) * Dental insurance * Health insurance * Opportunity for advancement * Paid time off * Vision insurance As a key member of the System & Admin team, the IT Service Technician role provides advanced IT user support, account setup, and administration of various IT systems for multiple business units and team members across the US. This in-office, full time, role reports directly to the Director of Systems and Admin, is critical to the efficient operation of the business, and requires regular interaction with all levels of personnel in the organization. Duties & Responsibilities: * Provide onsite and remote IT support as required for company personnel * Provide effective communication for issue resolution with company personnel * Maintain and improve IT standard operating procedures (SOPs) relating to areas of ownership * Perform new hire credential and security set up * Purchasing, enrollment, and set up of devices, such as laptops, iPads, and iPhones * Track and manage the usage of software licenses * Maintain inventory of IT assets (ex: laptops, desktops, mobile devices) * Assist with managing active directory, group policy, and system updates in coordination with System Admin * Administer cloud-based services, such as Zoom, Google Enterprise, Microsoft 365 * Management of MDM platform, including deployment, configuration, monitoring, and repairs/replacements * Other duties as assigned Requirements: * Qualified candidates should possess a minimum 2+ years of recent, professional, hands on and over the phone technical support experience * Excellent Customer Service skills (genuine desire to help customers with issues) * Strong team player working on both shared and individual assignments * Technically minded with a focus on customer service * Experience with Apple hardware and general software navigation ability * Strong hardware troubleshooting/repair skills (preferably on Mac devices) * Ability to troubleshoot common issues with mobile devices (iPhones and iPads) * Ability to manage user accounts, groups, etc. through Jamf, Google Enterprise, Microsoft etc. * Experience with problem ticket/case management systems * Proven experience with assessing the severity of reported issues and juggling multiple high priority support tickets * Perform daily operations to maintain business functions Preferred Qualifications: * Previous experience in a technical support position in a fast-paced environment * Previous customer service experience * A strong dedication to quality customer service and a working knowledge of enterprise-wide service delivery procedures * Hands on troubleshooting experience with common Network connectivity (LAN, DNS, TCP/IP, Wi-Fi) and Remote access * Strong verbal and written interpersonal and communication skills * Superior telephone etiquette and an ability to deal effectively with customers, vendors, peers, and management Physical Demands * Lifting up to 20 pounds occasionally and frequently moving small objects * Frequently sitting for long periods of time * Walking or standing occasionally * This position works mostly indoors going outdoors may be frequently required * Must have manual use of hands and vision to use computer constantly

Job DescriptionDescription: Job Title: Information Tech I Department: Information Technology Reports To: Systems Analyst FLSA Status: Non-Exempt Hourly Hours: 8:00-5:00pm Monday-Friday Pay starting at $20.75/hour Overtime required based on production need. Summary Assists with installs, modifications, and repairs to computer hardware and software systems. Provides technical assistance and training to system users by performing the following duties: Other duties may be assigned. Support desktop issues and Tier II IT Technicians on a daily basis Installs hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises. Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer. Enters commands and observes system functions to verify correct system operation. Responds to co-worker inquiries concerning systems operation and diagnoses system hardware, software, and operator problems. Instructs users in use of equipment, software, and manuals. Recommends or performs minor remedial actions to correct problems. Coordinates activities with help desk, network services, or other information systems groups. Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Replaces defective or inadequate software packages. Refers major hardware problems to service personnel for correction. Pepper Source and its affiliates are equal opportunity employers offering the following benefits: FULL BENEFITS (HEALTH, VISION, DENTAL, LIFE) 401(k)/PROFIT SHARING PAID VACATION/PTO/HOLIDAYS WEEKLY PAY PERIOD/DIRECT DEPOSIT PAYROLL REFERRAL BONUSES & ATTENDANCE AWARDS CONSISTENT GROWTH/RAISE OPPORTUNITES About Us Pepper Source is a family-owned company that provides custom sauces, seasonings, and dry coating systems to all of the major poultry companies in the United States as well as the frozen food, meat, and food service industries. We develop and manufacture custom flavor profiles that meet our customers' specific needs. Our process takes innovation and extensive knowledge of the food industry. Requirements: Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or general education degree (GED). One to three years' experience in a professional IT environment Language Skills Must be able to speak, read and write in English. Ability to read and interpret documents such as safety rules, operating instructions and procedure manuals. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Computer Skills To perform this job successfully, an individual should have in depth knowledge of computers, Database software; Design software; Development software; Internet software; Inventory software; Manufacturing software; Order processing systems; Project Management software; Spreadsheet software and Word Processing software. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to physically perform the following: Stand, sit and and/or walk for the duration of the shift Use hands to finger, grip, handle, or feel and reach with hands and arms Talk and hear Occasionally required to climb or balance and stoop, kneel, crouch, or crawl Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to fumes or airborne particles; toxic or caustic chemicals; extreme cold and extreme heat. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud Competencies To perform the job successfully, an individual should demonstrate the following competencies: Analytical - Synthesizes complex or diverse information; Collects and researches data. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations. Interpersonal Skills - Maintains confidentiality. Oral Communication - Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Adaptability - Adapts to changes in the work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Ability to maintain regular and punctual attendance. Dependability - Follows instructions, responds to management direction; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed.

We are looking for IT professionals with an entrepreneurial drive to support our clients and contribute to a fast-paced team as the company grows. Our Help Desk Specialists are proficient in server deployment, networking, and firewall management; and have experience with support software and security tools. Help Desk Specialists provide remote support for clients and end-users by communicating with affected parties during problem management, both online and in person. FLSA Status: Non-exempt Requirements Major Duties and Responsibilities Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed Facilitate the restoration of normal service operations while minimizing impact to the end-user Using the knowledge of software tools to perform day-to-day functions and troubleshooting Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education 2+ years IT Help Desk experience, preferably with an MSP Client service oriented and positive participating team member Ability to maintain confidentiality of the company and client information Excellent written and verbal communication skills required Ability to document and follow established company procedures Understanding of hardware, software, security tools, and concepts Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) Experience providing support via remote tools IT Glue experience preferred WatchGuard/Firewall experience preferred StorageCraft, Datto backups experience preferred Ability to work autonomously both swiftly and effectively Ability to organize and prioritize tasks Reliable transportation to and from work Working Conditions Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

Job DescriptionBenefits: 401(k) 401(k) matching Flexible schedule Health insurance Paid time off Profit sharing Function as a structural/plant layout designer and department lead by working closely with a lead engineer or in a small team designing large and medium sized projects or on multiple small projects. Provide quality control and ensure accuracy of all drawings produced from the CAD department. Draft new or modifications to existing buildings and other structures for industrial manufacturing, processing, and storage facilities. Perform other duties related to project deliverables as directed by Managers or Executives. Candidate will have at least 10 years of relevant experience with at least 5 years experience with Revit. Key elements of the duties include: Prepare plant layout, structural and mechanical drawings to produce finished drawings under the supervision of a licensed professional engineer. Make revisions to drawings as directed by professional engineer during the design and construction phase of the project Produce drawings in accordance with Facility Engineering Services' engineering and CAD standards and industry standards. Provide QA/QC over office drawing production including ensuring accuracy of documents. Work with management and professional engineers in the development of standards. As a minimum, applicants must have an Associate's Degree in CAD design/drafting curriculum or similar technical program or equivalent. Key requirements of the candidate qualifications are: Extensive knowledge of Autodesk Revit and AutoCAD software. Knowledge of material handling and agricultural processing facility layout, meat processing, rendering, bulk storage and other similar facility types. Knowledge of structural drafting of all major materials of construction. Knowledgeable of structural steel detailing, concrete/rebar layout and detailing Knowledge of plant layout Aptitude for visualizing in 3-D Experience with industrial drawings Knowledgeable of building applications, construction methods and relevant building codes Functional knowledge of Excel, Word, or other office type software. JOB DUTIES: Requires interaction and coordination with other design disciplines to complete design tasks. Must occasionally travel to client sites for gathering information and measurements of existing facilities. Must be able to trouble-shoot computer software problems when they arise. The above description shall not be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Although the work is performed within an office environment, there are occasional site visits that require ladder, stair and scaffold climbing in manufacturing and/or process structures. Must be able to respond to both audible and visible plant alarms. Must be able to tolerate seasonal extremes in temperature or humidity on site visits. May occasionally require working near hazardous equipment and machinery and exposure to noise, dust, gas or fumes during site visits; must wear PPE, including fall protection harness at times and these items, along with routine safety training, will be provided. Our employees are valued and an integral part of our business. We offer a flexible, team-based environment, competitive wages and opportunities for advancement.

Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more. Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times. NITTY GRITTY DETAILS: Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun. Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action. Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers. Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway. Assists Guests by repairing and maintaining amusements equipment in a timely manner. Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas. Assists the Guest with all requests and answers questions as needed and makes recommendations. Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return. Notifies Manager of any Guest that is perceived to be unhappy. Responsible for stocking, displaying, and securing merchandise in all storage areas. Conducts merchandise inventory during and after shift, if applicable. Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager. Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed. Properly positions and set up displays to increase Guest traffic and promote sales. Assists in daily maintenance and organization of tech room and storage areas. Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management. Assists with general store maintenance as directed by management. Assists other Team Members as needed. Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness. Must be friendly and able to smile a lot while working days, nights and/or weekends as required. Technical and/or electrical skills preferred, but not required. Must demonstrate ability to clearly communicate with Guests and other Team Members. Must be at least 18 years of age. RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to: Work days, nights, and/or weekends as required. Work off an extension ladder. Work in noisy, fast paced environment with distracting conditions. Move about facility and stand for long periods of time. Read and write handwritten notes. Lift and carry up to 30 pounds. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position. As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination. Dave and Buster's is proud to be an E-Verify Employer where required by law. Salary Compensation is from $11 - $16 per hour Salary Range: 11 - 16 We are an equal opportunity employer and participate in E-Verify in states where required.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Our client is a leading IT Solutions Company in the outskirts of Springdale, AR area (Fayetteville, Springdale, Rogers, Bentonville) and they are in need of a Help Desk Support Level II. An IT Technician's role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues. Provisioning and system setup for new hires. Prioritize incidents and service requests according to defined processes to meet defined SLAs. Use remote tools and diagnostic utilities to aid in resolving support requests. Server administration via Active Directory, File & Print services, DNS, DHCP. Install antivirus software and ensure virus definitions are up to date. Server administration via Active Directory, File & Print services, DNS, DHCP. Network firewall and switch administration and maintenance. Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. Qualifications & Requirements Having worked in an MSP environment is a MUST! Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Experience with RMM (remote monitoring and management) tool a plus, such as Connectwise, Kaseya, or Ninja. Having working knowledge of a PSA tool, such as Autotask or Halo is a plus. Experience working with Microtik routers. Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.