Technical Support Specialist
Computer technician job in Miami, FL
Day-to-day:
Insight Global is seeking a Technical Support Specialist for a start-up, digital content studio client of ours. They intersect storytelling and technology, creating cutting-edge films, animations, and video games. They are passionate, creative, and driven by innovation. As they scale, they are looking for a Technical Support Specialist who thrives in dynamic environments and is excited to support their creative operations. This position will be on site five days a week in Miami Beach, FL.
You will be the go-to expert for IT support across our team. You'll ensure our systems run smoothly, troubleshoot issues, and empower our creatives to focus on what they do best. This role is ideal for someone who enjoys autonomy, problem-solving, and working in a fast-paced, creative environment.
Key Responsibilities
Provide hands-on technical support for Mac desktops and laptops.
Troubleshoot and resolve issues related to Google Workspace (Drive, Gmail, Docs, Sheets, etc.).
Manage user accounts, permissions, and system configurations.
Maintain and support hardware, software, and network systems.
Document technical processes and create user-friendly guides.
Collaborate with cross-functional teams to identify and resolve IT challenges.
Proactively monitor systems and suggest improvements.
IT Support Specialist III (On-Site)
Computer technician job in Miami, FL
Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.
We encourage you to view and apply directly at edfed.org/careers
Duties & Responsibilities:
Perform the duties and responsibilities of the IT Support Specialist II.
Deploy computer images, applications, and updates to all workstations.
Assist in the administration of network devices, VLANS, and configurations.
Troubleshoot advanced issues with Windows PCs and internet connections.
Mentor lower-level Helpdesk/IT technicians.
Work on assigned projects.
Skills:
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
Requirements:
Associate's degree or equivalent combination
5 years of related work experience
Every employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.
The following are some benefits offered to employees:
Paid Holiday
Paid Birthday
Paid Sick and Personal Days
Paid Vacation
Retirement/401K with matching contributions
Medical, Dental and Vision Insurance
Life Insurance and Long Term Disability
Tuition reimbursement for Undergraduate and Graduate courses
Various Incentive Programs
Career opportunities
About Us:
As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.
Information Technology Field Technician
Computer technician job in Boynton Beach, FL
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
T24 Junior Support Analyst
Computer technician job in Fort Lauderdale, FL
Full-time
Ft. Lauderdale, FL
Responsibilities
You will proactively design, develop and code solutions in according to development best practices and current development technologies
Enhance, optimize and expand current installations to meet new business challenges
Systems documentation and knowledge base management for support efficiencies
Provide T24 BAU Support to the Business Teams.
Monitor Ticketing Systems and proactively resolves any reported issues.
Ability to work and co-ordinate with other Teams and Vendors.
Release Management support, deploying T24 packages to Test and Production environments.
Qualifications
Required IT skills
Bachelor's degree in Computer Science, Information Technology, or related field
At least 2 years' experience in IT Development and/or Support.
Familiarity with Python programming
Understanding of cloud computing concepts, preferably AWS
Knowledge of version control systems (e.g., Git)
Strong problem-solving skills and eagerness to learn
Good communication skills and ability to work in a team environment
Good working knowledge of UNIX/LINUX OS and Oracle Database.
Beneficial IT skills
Experience working with T24 Core Banking Application.
Basic understanding of financial services or banking industry concepts
Familiarity with Agile development methodologies
Experience in some of the following technologies would be beneficial: Java, MQ, and JBOSS
Personal skills
We are looking for ambitious individuals that are keen to develop their technical skills in a dynamic environment
Strong interpersonal communication skills and the ability to deal effectively in a team environment
The candidate must be able to present diagnostic, troubleshooting steps and conclusions to a varied audience
Someone proactive, that can work autonomously and take ownership of their tasks.
Collaborate with other developers in the construction of software - strong ability to partner with and team with colleagues
Provide mentoring and guidance to junior team members
eVIP Senior Computer User Support Specialist
Computer technician job in Miami, FL
GovCIO is currently hiring for an eVIP Computer User Support Specialist position for our US Coast Guard contract. This position is located in Miami, FL and is on-site.
Responsibilities:
A computer user support specialist needs a combination of strong technical skills, such as hardware and software knowledge, network basics, and troubleshooting, along with essential soft skills like communication, problem-solving, and customer service. Other crucial abilities include attention to detail, time management, and adaptability to keep up with evolving technology.
For our eVIP Program, the Specialist needs to be ready to assist the Admiral and his immediate team in his office with all IT related issues ensuring they are back up and operational ASAP. This would include all computer hardware and software issues, and issues with mobility (iPhone and iPad). The computer user support specialist works with unclass systems; however, if an issue comes up with classified systems, they can escalate the ticket to the SIPR Helpdesk Lead.
Qualifications:
Bachelor's with 5 - 8 years (or commensurate experience)
Knowledge of Service Now Ticketing System.
Security+
Knowledge of M365 applications (Outlook, Word, Excel, One Drive, Teams, etc). Adobe Acrobat, Internet connectivity. Knowledge of User Profiles, Imaging hardware, Printing, Remote Desktop, Web Mail, Active Directory Users and Computers.
Experience with Remote Tools: Virtual Private Network (VPN) and MANTA.
Clearance Required: Secret clearance required
Company Overview:
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
What You Can Expect
Interview & Hiring Process
If you are selected to move forward through the process, here's what you can expect:
During the Interview Process
Virtual video interview conducted via video with the hiring manager and/or team
Camera must be on
A valid photo ID must be presented during each interview
During the Hiring Process
Enhanced Biometrics ID verification screening
Background check, to include:
Criminal history (past 7 years)
Verification of your highest level of education
Verification of your employment history (past 7 years), based on information provided in your application
Employee Perks
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
Employee Assistance Program (EAP)
Corporate Discounts
Learning & Development platform, to include certification preparation content
Training, Education and Certification Assistance*
Referral Bonus Program
Internal Mobility Program
Pet Insurance
Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
Posted Pay Range
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Posted Salary Range: USD $65,000.00 - USD $80,000.00 /Yr.
Construction Technology Specialist
Computer technician job in Fort Lauderdale, FL
SCOPE AND ORGANIZATIONAL IMPACT
Our Construction Technologies Specialist position works to standardize field workflows and drives adoption of construction management platforms across projects. They bring deep knowledge of construction management processes from project setup through document control, RFIs and submittals, quality and safety routines, schedule handoffs, change management, and closeout. Working closely with Operations, the Lead Specialist position translates jobsite realities into clear, scalable practices, coordinates rollouts and training, and keeps feedback loops open so standards stay practical. They mentor others, support change in the field, and ensure technology use strengthens safety, quality, schedule, and cost outcomes.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Define and maintain SOPs, checklists, and standardized workflows that work on jobsites
Lead end-to-end implementation efforts for new or changed workflows, including planning, site readiness, pilot design, cutover playbooks, and go-live support
Travel to project sites to observe current processes, coach teams, capture pain points, and share best practices
Run change impact reviews with Operations and Shared Services and align roles and responsibilities across teams
Plan and deliver training and communications for new or changed workflows
Partner with team members to shape configurations, forms, logs, dashboards, and reports that match operational needs
Track adoption and data quality with straightforward KPIs; drive corrective actions with project leadership and report results
Surface system limitations and translate field needs into clear vendor enhancement requests and help influence product roadmaps
Coordinate with vendors on release timing, feature fit, and known issues; validate fixes and communicate impacts to project teams
Lead cross-functional working sessions to resolve cross-project process issues and improve handoffs
Support evaluations and pilots of new tools and features with clear goals, test scripts, and success criteria; recommend go/no-go
Act as an escalation point for process questions and adoption blockers; route technical issues to the right teams and follow through to closure
Mentor team members and project champions to build onsite capability and sustain standards over time
Perform other duties as assigned
EDUCATION AND WORK EXPERIENCE
Minimum bachelor's degree in the field of Construction Management, Engineering, Business or a related field (or equivalent experience)
6+ years in construction operations with strong project team exposure
Demonstrated experience with construction management platforms (e.g., Procore)
Proven experience with prevalent ERP platforms (e.g. CMiC, Oracle, Sage 300) is a plus
Expertise with field workflows, including document management, RFIs, submittals, quality, safety, and scheduling
Demonstrated experience with cost control processes related to construction, such as management of contracts, budgets, change orders, etc.
Proven record of creating SOPs, running trainings, and leading adoption across multiple implementation initiatives
Strong interpersonal and coaching skills; experience managing cross-functional stakeholders
Proven ability to translate business and user needs into scalable, platform-based solutions
Ability to lead change management efforts and facilitate field adoption of new technologies
Excellent written and verbal communication skills, with the ability to train and influence diverse project teams
Problem-solving skills and an innovative mindset for improving business processes and technology utilization
Bilingual (English/Spanish) preferred
Service Desk Technician
Computer technician job in Fort Lauderdale, FL
WORK OBJECTIVE:
Perfroms technical work for desktop operating systems, business applications, printing systems, networking systems, and end users of the Broward County Clerk of Courts (BCCOC) office automation systems.
Work is performed under general supervision with moderate latitude in the use of initiative. Position exercises some independent judgment in accordance with defined policies, procedures, and techniques.
ESSENTIAL FUNCTIONS:
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within the classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
Perform troubleshooting, installation and configuration of software/hardware within the standards set by the BCCOC
Document end user issues and steps to replicate issues that come through the support desk
Respond, resolve, or escalate service issues created in the ticketing system
Assist in monitoring the status of service outages and remediation of issues
Provides network assistance and some asset and server management support
Analyzes, identifies, and documents office automation solutions; responds to, tracks, monitors, and maintains records of all support requests acquired via established organizational tools and procedures
Identifies, researches, and resolves technical problems/projects presented through support tickets and requests
Repairs, replaces, and installs software, hardware, and PC peripherals
Coordinates office automation projects; plans and schedules the implementation of systems and programs
Provides guidance on data processing and office automation applications to end users
Contacts hardware and software vendors regarding purchase and maintenance warranty functions
Assists in the training of end users and developing training documentation, as assigned
Supervision:
None
MINIMUM QUALIFICATIONS:
High school diploma or GED required; supplemented by two (2) years of experience delivering technical customer service for office automation systems; or an equivalent combination of education, certification, training, and/or experience.
Technology or Software:
Microsoft Windows Operating Systems
Microsoft Office Applications
Microsoft Active Directory
IP addressing, DHCP, DNS, VPN,
Microsoft Windows Printing, Registry, Logs, & Monitoring
Must have a valid Florida Driver's License and proof of auto insurance.
PREFERRED QUALIFICATIONS:
Completion of two (2) years of college level course work in computer science, information systems, business administration and two (2) years of analytical, technical, and customer service experience in office automation systems.
KNOWLEDGE, SKILLS, AND ABILITIES:
Support technical issues relating to Microsoft Windows, Windows Server, and Active Directory
A solid understanding of networking technologies and protocols such as IP addressing, DNS, DHCP, Active Directory users and permissions.
Knowledge of systems integration, Active Directory design and management, operating systems installation and support, Microsoft application software and how to effectively implement.
General applicant troubleshooting in a Windows environment required
Proficiency with laptop, desktop, and peripheral hardware troubleshooting required
Ability to analyze complex problems and move them to resolution.
Performs basic administrative and security tasks for variety of applications, software, including but not limit to: Active Directory, Duo Security (MFA), Office 365 Applications, VPN, and Networking, OS Deployment Tools, iOS
Good communication skills; including oral and written communication, timely response and feedback, with ongoing updates to management and team members.
Goal oriented and a demonstrated ability to continually prioritize tasks, and work under pressure with sensitivity to deadlines.
Must have strong customer service skills.
Must have excellent documentation and writing skills
Enforce corporate information security and IT policies.
Knowledge of general computing, networking, software, and hardware concepts
Skill in the use of Microsoft Office products (Word, Outlook, and Excel) and applicable department and organization specific software and to learn and become proficient in the use of other specialized software as may be required
Skill in using mathematics to solve problems
Ability to clearly communicate and understand information in English, both orally and in writing
Ability to follow oral and written instructions
Ability to use reasoning skills that minimize duplication of efforts, including but not limited to comparing, classifying, analyzing and coordinating
Ability to visually inspect and manipulate small computer components and assess PC problems and provide potential solutions and/or recommendations
Ability to learn modern office system equipment, including, but not limited to, the installation and service of hardware and software such as file servers, PC's, printers, and operating systems
Ability to learn methods of analysis of business office requirements for the application of current and state-of-the art office system technology
Ability to learn PC hardware/software configurations for stand-alone and LAN workstations, including operating systems, communications requirements (main frame needs, etc.), and other support software packages
Ability to establish and maintain effective working relationships with those contacted in the course of work regardless of race, religion, age, sex, disability, political affiliation, sexual orientation, and diverse cultural and linguistic backgrounds
Ability to regularly attend work and arrive punctually for designated work schedule
PHYSICAL REQUIREMENTS:
Depending on functional area of assignment, tasks involve the ability to exert heavy physical effort usually involving lifting, carrying, pushing and/or pulling of objects and materials of heavy weight (up to 50 pounds). Involves some climbing, balancing, stooping, kneeling, crouching, crawling, walking, or standing. Tasks may involve extended periods of time at a keyboard or workstation and extended periods of time standing and/or walking.
ENVIRONMENTAL REQUIREMENTS:
Tasks are regularly performed inside without potential for exposure to adverse conditions, such as dirt, dust, pollen, odors, fumes and/or poor ventilation, wetness, humidity, rain, temperature and noise extremes, machinery and/or moving vehicles, vibrations, electric currents, animals/wildlife, toxic/poisonous agents, gases or chemicals, oils and other cutting fluids, violence and/or disease, or pathogenic substances.
SENSORY REQUIREMENTS:
Some tasks require manual dexterity, in addition to visual and hearing acuity. Some tasks may involve identifying and distinguishing colors. Some tasks require the ability to perceive and discriminate visual cues or signals. Some tasks require the ability to communicate orally and in writing.
Technology Support Analyst
Computer technician job in Miami, FL
JOB SUMMARY: Provide technical and administrative support for the deployment team. Test and specifications of new technology, installation of new software, monitoring deployment methodologies and administering and monitoring the deployment queue for shoreside support.
DUTIES & RESPONSIBILITIES:
Monitor deployment queue and update priorities as needed.
Develop and maintain processes that can help streamline the department and improve efficiency.
Review, analyze and streamline both administrative and technical processes.
Assist with analyzing and resolving any issues of computers not receiving the monthly critical patches in order to make sure all computers are within compliance meeting SOX standards and procedures as well as IT Security boundaries.
Create and use Service Now reports to help monitor the department queues.
Work with vendor support contacts to resolve technical problems with desktop computing equipment and software and develop mitigation techniques to apply resolutions when found.
Provide 24/7 support to team members from various time zones and work sites, as necessary.
Continuously evaluate technology to recommend and implement technology upgrades inclusive of hardware (CPU, memory, hard drive, network card, etc) and operating system to adjust to the changing needs of the user community. Develop testing schema to validate new technology choices and deployment scenarios.
Work with numerous computer platforms in a multi-layered client server environment. Support Apple (MAC) and MS Windows OS, hardware and software applications specific to enterprise applications.
Perform other job-related functions as assigned.
QUALIFICATIONS
DEGREE TYPE: Associate's Degree
FIELD(S) OF STUDY: Computer Science or Management Information Systems
EXPERIENCE:
Minimum 2 years of experience troubleshooting hardware or providing desktop support.
Experience using Service Now preferred.
COMPETENCIES/SKILLS:
Knowledge of mobile, desktop and laptop hardware and software including Windows (all versions), Linux, MAC OS X, Android, IOS, and common enterprise applications including Microsoft Office, diverse browsers, hardware drivers, and connectivity.
Extensive knowledge in troubleshooting and able to identify options for potential solutions.
Ability to conduct research into issues and products independently as required without pervasive supervision.
Excellent written and oral communication skills to work with users at all levels in the organization. Strong customer-service orientation.
Basic Windows scripting skills and advanced Microsoft Office Suite set-up and troubleshooting skills recommended.
Ability to work well in a team-based environment as well as working independently.
Good organizational skills to prioritize multiple tasks and demonstrated problem-solving skills. Ability to provide support after hours for emergency situations when necessary.
Desktop Support Specialist
Computer technician job in Boca Raton, FL
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 2-4 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Information Technology Support Specialist
Computer technician job in Deerfield Beach, FL
TRC is looking to fill a Sr IT Support Specialist position. This role is 100% onsite in Deerfield Beach Florida. Reporting to the IT Support Manager, the IT Support Specialist provides hands-on hardware and software support, manages the desktop support environment, and performs minor server/network administration to ensure business continuity. This role serves as the escalation point and subject matter expert for junior technicians and requires strong technical judgment, problem-solving skills, and customer service.
Responsibilities
Develop and maintain SOPs for desktop, application, and warehouse system troubleshooting.
Monitor, document, triage, and resolve incidents/requests in ServiceNow ITSM; escalate when necessary.
Provide on-call support during nights/weekends as part of a rotation.
Deliver high-quality customer service and support to associates.
Mentor and train TSA team members; ensure adherence to service management processes.
Troubleshoot and configure software, printers, and connectivity issues beyond scripted steps.
Provide 24/7 first-line support for warehouse automation technologies, including mechanical repairs.
Act as local technical/project lead for enterprise IT initiatives.
Maintain strong understanding of warehouse networked systems, POS infrastructures, and internal data flows.
Serve as the escalation point during market center outages and coordinate vendor/operations communication.
Qualifications
Bachelor's degree in IT-related field or equivalent experience preferred.
5-7 years of IT/security/ITSM experience, or 3 years as RNDC TSA II.
Strong knowledge of network troubleshooting, TCP/IP, VLANs, and routing.
Specialist, Field Support Sol- Trainer
Computer technician job in Boca Raton, FL
US-FL-Boca Raton Type: Full-Time # of Openings: 1 CUSA Boca Raton About the Role
Provides comprehensive training, technical seminars and field ride-withs within the Service Division. Accountable for developing, administering and presenting comprehensive technical training to field service employees on all existing and future contracted products sold by Canon USA. This includes all Canon Enterprise and Production Technology Solutions products as well as any third party identified products (i.e. HP, Fiery, etc.). In addition, the Field Support Solutions Specialist will actively provide On the Job Training through ride-withs in support of the current Service Standards, Spares Standards and Dispatch Standards.
This role requires you to live within a reasonable commuting distance to Boca Raton, Fl so that you can adequately execute your job responsibilities.
Your Impact
- Performs Technical/Non-technical seminars/OJT training sessions in the field. The seminars/OJT sessions will be conducted to help improve the KPI's of the technicians and branch performance.
- Assists with the deployment, roll-out and implementation of major account installs during peak time periods.
- Participates and contributes in the technical information sessions.
- Creates, updates and distributes technical seminar contents and OJT reports to target individuals and branches.
About You: The Skills & Expertise You Bring
Bachelor's degree in a relevant field or equivalent experience required, plus 3 to 5 years of related experience.
- Degree in related field preffered.
- Strong communication, presentation, and organizational skills.
- Knowledge of PC and/or Mac applications.
- Experience working with end users in a support and/or training capacity is desirable.
- Canon Technical Training Course Certifications for products related to the iRADV/IR /IRC/IP/CLC product line.
- Technical proficiency with Canon or equivalent office imaging industry.
We are providing the anticipated base salary range for this role: $54,460-81,550 annually.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ******************************************
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon.
#CUSA
Posting Tags
#li-rb1 #pm19
PI1be4ff049b1a-37***********7
Technical Support Analyst
Computer technician job in Deerfield Beach, FL
Immediate opportunity for a Technical Support Analyst to join a top-notch company experiencing rapid growth!
RESPONSIBILITIES:
Define, document, and maintain standard operating procedures on troubleshooting supported desktop technologies, applications, and warehouse systems for continuous improvements.
Help to service and maintenance audio-visual equipment as needed.
Will be the Enterprise SPOC for PC/IPad procurement, distribution, recovery as well as disposal.
Ability to account for all active or inactive equipment in the CMDB; maintain asset and equipment end-of-life compliance procedures and participate in yearly CAPEX and IT budget requirements.
Will continuously monitor, effort, assign/re-assign, escalate, etc. Incidents/Requests with ServiceNow ITSM tool.
Fully document all service management incidents and requests in ServiceNow ITSM Suite
Timely acknowledgment and triage of service management incidents to determine the proper impact and urgency to recovery and prevent system outages. Search Service Desk knowledge base articles, SOP's for possible incident resolutions.
Responsible for properly determining and assigning higher-tiered service management incidents/requests to responsible assignment groups if the resolution cannot occur at the TSA level.
Assist in the mentoring and training of all TSA II team members.
Responsible for troubleshooting and configuring software, printer, and connectivity-related issues beyond step-by-step instructions.
Provide 24X7 first-line support for all Warehouse Automation technologies which includes physical repairs of mechanical equipment as needed.
Act as the primary escalation point for vendor and operations team communications during individual market center system outages.
Maintain and ensure market centers' security threats and vulnerabilities are remediated to safeguard the enterprise environment.
This is a 6-month contract-to-hire position in Deerfield Beach. Enjoy an onsite work environment.
REQUIRED SKILLS:
8+ years of help desk support experience
High-level understanding and experience in network troubleshooting, network design topology, TCP/IP knowledge, VLANS, and routing
Technical skills in vulnerability assessment, networking, operating systems, and incident response methodology
Exposure to ITIL foundational structures
Warehouse experience
PREFERRED SKILLS:
Industry-related certifications (A+, Security+, Network+, ITIL, Microsoft MCP/MCSE)
Bachelor's degree
Must be authorized to work in the US. Sponsorships are not available.
Field Service Technician
Computer technician job in Boynton Beach, FL
IT Field Services Technicians are professionals responsible for providing on-site technical support, maintenance, and troubleshooting services to clients or organizations. They work directly in the field, addressing IT-related issues and ensuring that computer systems, networks, and technology infrastructure function effectively.
Responsibilities
On-Site Technical Support: Travel to client locations or within an organization to diagnose and resolve hardware, software, and network-related IT issues.
Installation and Configuration: Install, configure, and set up computer systems, servers, peripherals, and software applications at client sites or within the organization.
Hardware Maintenance: Perform routine maintenance, inspections, and repairs of computer hardware components, including desktops, laptops, servers, and networking equipment.
Software Troubleshooting: Diagnose and resolve software issues, such as operating system errors, application glitches, and driver conflicts, to ensure proper functionality.
Operating System Support: Provide support for various operating systems (e.g., Windows, mac OS, Linux) and assist users with software installation and troubleshooting.
Network Troubleshooting: Identify and resolve network connectivity issues, including problems with routers, switches, cabling, and wireless networks.
Peripheral Support: Troubleshoot and maintain peripheral devices, such as printers, scanners, and monitors, to ensure they function correctly.
User Account Management: Assist with user account creation, password resets, and access control, ensuring that users have the necessary permissions and access rights.
Data Backup and Recovery: Implement data backup solutions and assist with data recovery in case of data loss or system failures.
Security Compliance: Ensure that IT systems and configurations comply with security policies and standards. Address security vulnerabilities and enforce best practices.
Documentation: Maintain detailed records of service calls, equipment configurations, and performed tasks. Complete service reports and documentation of findings and resolutions.
Inventory Management: Keep track of inventory, spare parts, and IT equipment in the field service vehicle to ensure availability for on-site repairs and replacements.
Training: Provide basic user training and guidance to end-users on IT equipment operation, software usage, and best practices.
Remote Support: When possible, offer remote technical support to clients or end-users using remote desktop tools or phone support to resolve issues without the need for an on-site visit.
Emergency Response: Be available for emergency IT service calls and be prepared to respond promptly to critical IT issues that require immediate attention.
Customer Interaction: Communicate effectively with clients or end-users to explain technical issues and solutions in non-technical language. Provide updates on service progress and estimated time of completion.
Qualifications
Strong technical skills, problem-solving abilities, excellent communication, and a customer-focused mindset are crucial for success in this role.
The ability to adapt to different IT environments and technologies is essential for IT Field Techs to provide effective on-site support.
Physical Requirements:
Prolonged periods sitting at a desk and working on computer.
Occasional walking between facilities.
Occasional lifting, pushing, pulling up to 15 lbs.
Encore Technolgies is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Desktop Support Associate
Computer technician job in Boca Raton, FL
At Akkodis, we use our insight, knowledge, and global resources to make exceptional connections every day. With 60 branch offices located strategically throughout North America, we are positioned perfectly to deliver the industry's top talent to each of our clients. Clients choose Akkodis as their workforce partner to solve staffing challenges that range from locating hard-to-find niche talent to completing quick-fill demands.
Title: Desktop Support Associate -Boca Raton, FL
Location: 5 days/ week onsite in Boca Raton, FL
Contract: 6+ months
Compensation: $25-$27.50/hours
What you will have:
5+ years deploying, updating, optimizing and troubleshooting Windows-based workstations in a corporate environment.
5+ years providing support for common corporate client-side technologies, including wired/wireless networks, VPNs & security tokens, WiFi/broadband technologies, collaboration tools (Instant Messaging, Web Conferencing, Video Conferencing), A/V devices (projectors, presentation boards, etc.).
Experience deploying images, software & updates with workstation management tools (e.g., MS Deployment Toolkit [MDT], MS Systems Management Server [SMS], MS System Center Configuration Manager [SCCM], MS Autopilot, MS Intune, etc.).
5+ years providing support for Windows 11. Windows Server experience a plus.
5+ years providing support for MS Office and all major component applications.
5+ years providing support for other common corporate client-side applications (Acrobat, anti-virus solutions, anti-malware solutions, softphones, file encryption, screen capture, etc.).
5+ years providing support for internet-based applications using common internet browsers (Internet Explorer, Chrome, Firefox, etc.) & related technologies (Java, ActiveX, etc.).
5+ years providing on site & remote technical support for workstations, applications and networking technologies - in medium to large organizations.
Basic understanding of IP addressing, subnets, file/folder mapping, share drives & network printer configuration. Basic file & print server configuration/administration a plus.
Familiarity with a range of ticket/incident management systems, specifically ServiceNow.
Microsoft Active Directory administration.
Ability to coordinate tasks with vendors to meet service targets & project deadlines.
Ability to prioritize & multi-task in a fast-paced/demanding environment.
Ability to work independently or as part of a team to meet deadlines.
Strong analytical & problem-solving.
Strong interpersonal/relationship-building skills & customer service values/practices.
Strong written, verbal & phone skills, with ability to explain technical matters in non-technical terms.
Good ability to judge situational feedback (user frustration, systems urgency, etc.) and adjust support response/approach to meet needs.
What is nice to have:
Experience with Windows 11.
Experience Microsoft Autopilot.
Executive Support.
Experience with Lenovo laptops.
Higher education.
If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis go to **************** If you have questions about the position, please contact Dana More at **************************
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit **********************************************
The Company will consider qualified applicants with arrest and conviction record
Contract Java Tech Lead
Computer technician job in Fort Lauderdale, FL
We are currently recruiting a Java Tech Lead for a 6-month contract located in Ft. Lauderdale, FL. This is an on-site position. Position offers a competitive rate. Please forward an updated resume as soon as possible if you meet the qualifications. Thank you.
Job Description:
• Minimum 8 10 years overall
• Technical Lead experience is mandatory
• 8+ years as a Java Application Developer, including: J2EE, Web
Services, modern/complex web app development
• 7+ years of hands-on experience with Spring Boot
Strong understanding of:
• REST API design patterns
• Spring Framework (Spring Boot, Spring Security, Spring-WS,
Dependency Injection)
• OAuth2 for authentication/authorization
• Microservices architecture
• Proficient with development tools: GIT, Maven, Jenkins, JIRA,
Confluence
Experience with:
• RedHat Linux and Windows operating systems
• MySQL databases
• Exposure to Azure Cloud services:
• Docker, Kubernetes, Java performance tuning
• Self-motivated, flexible to learn new technologies, and able to
adapt to varying project requirements
• Strong team leadership and problem-solving skills to drive effective
business solutions
Hydraulic Field Service Technician
Computer technician job in Miami, FL
Work for a corporation that believes in developing our people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded. Connect with a great stable company with strong performance and growth.
Applied Industrial Technologies is seeking a Hydraulic Field Service Technician to join its Fluid Power Division.
Job description
Travel required, up to 150miles, including possible overnight.
POSITION SUMMARY
Troubleshoot, diagnose and repair hydraulic systems and components both in the branch and off site (customers and other locations.)
ESSENTIAL FUNCTIONS
Troubleshoot hydraulic systems and components.
Diagnose problems, prepare estimates for repairs.
Repair and install new systems in the field.
Keep work area/truck clean and organized.
Maintain proper inventory on service vehicle.
Maintain a professional image and relationship with customers.
Identify new business opportunities while on customer premises.
POSITION QUALIFICATIONS - SKILLS AND ABILITIES
Experience should demonstrate proficiencies in the following areas:
Ability to determine how a system should work and how changes in conditions, operations, and the environment will affect outcome.
Skill to formulate a sound decision using available information.
Ability to pay attention to the minute details of a task.
Work at customer site in accordance with their work rules.
Education:
High School degree or equivalent
Experience: Five years hydraulic experience
Skills taught after hire as needed: ISO Training, Safety Training, Product Training, System Design, Quality Training
Other Requirements: Valid Driver's License, Acceptable Motor Vehicle Record
Travel Requirements: Travel required
WORK ENVIRONMENT: Works in indoors/outdoors in an uncontrolled environment
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Technical Support Engineer
Computer technician job in Coral Springs, FL
The Technical Support Engineer provides technical assistance for both application support and desktop administration. This role requires troubleshooting software and hardware issues, managing IT assets, and ensuring smooth system operations while addressing customer inquiries across multiple support channels.
Responsibilities:
Application Support:
• Document and respond to customer inquiries via phone, and email.
• Troubleshoot and resolve application-related issues, assisting users in software
setup, and configuration.
• Maintain detailed records of software performance and recommend improvements
to enhance efficiency.
• Collaborate with engineers and senior IT staff to address complex technical
problems.
• Monitors individual performance objectives, meets standards, and assures
customer satisfaction goals are met.
IT Systems Support:
• Act as the primary contact for hardware/software/network issues across the
organization.
• Assist the Senior System Administrator with IT requests and system upgrades.
• Install, configure, and update desktop software and hardware.
• Manage IT assets, including device setup, storage, disposal, and troubleshooting.
• Ensure security compliance, performing BIOS/firmware checks and monitoring IT
infrastructure.
• Oversee Mobile Device Management (MDM), managing device enrollment,
compliance, and troubleshooting.
• Administer Multi-Factor Authentication (MFA), assisting users and securing
authentication processes.
• Deploy and manage Trend Micro security solutions, ensuring system security and
policy compliance.
• Serve as a secondary point of contact for Rapid7 Immediate Threat Response,
monitoring vulnerabilities and coordinating security updates.
• Regularly review Jira tasks, ensuring timely completion and quality assurance.
• Create and maintain technical documentation for software, security policies, and IT
procedures.
• Continuously assess IT processes and propose innovative improvements.
• Perform regular system checks, eg network drives.
• Upgrade computers (eg RAM, storage).
• Provide on-call support, including after-hours incident response (as needed)
• Handle other IT-related responsibilities as assigned.
Qualifications:
• Bachelor's degree in computer science, IT, or related field (preferred).
• Strong troubleshooting skills for software, hardware, and network issues.
• Working knowledge of Windows/MacOS, Microsoft Office, and enterprise applications.
• Experience with asset management, MDM, MFA, and cybersecurity tools.
• Excellent communication skills, able to explain technical concepts to non-technical users.
• Ability to multitask and prioritize in a fast-paced environment.
Physical & Work Environment:
• Ability to lift up to 50 pounds, access equipment in tight spaces.
• Primarily office-based, with occasional travel for technical support.
• May require evening/weekend work for system maintenance and upgrades.
IT TECH
Computer technician job in Miami, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES
The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs.
As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include:
Identifying technical problems
Deploying the appropriate IT solutions to solve problems.
Designing computer-based systems or programs
Identifying user needs with technology
QUALIFICATIONS:
An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support.
EDUCATION / EXPERIENCE :
Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus).
Minimum three years' experience overseeing IT teams and projects.
Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
Ability to manage and prioritize tasks and projects.
Solid working knowledge of all relevant coding languages and security protocols.
Excellent analytical and problem-solving skills.
Experience implementing and managing Artificial Intelligence (AI).
Team oriented.
Bilingual in English and Spanish.
Auto-ApplyAV/IT Technician
Computer technician job in Miami, FL
Job Description
The role…
At Soho House, the Audio Visual (AV) Technician plays an integral part of ensure member, guest and staff have technically sound and functioning property. As the AV Technician, you will mix soundboards, play video recordings, enhance lighting, and coordinate graphics.
A successful AV Technician is cool-headed, self-motivated, can think quickly on their feet and thrive in a fast-paced environment. This role embodies an unconventional workday and may require, nights, and weekends to support screenings and large-scale events. We hope you're a critical thinker with great people skills and a knack for making things work!
Main Duties.
Daily support for audio, visual, IT related troubleshooting and partnering with the events team to ensure lighting, sound, music and all other variables are set-up, secured and prepared prior to guests' arrival
Respond to guest's needs in a timely matter and quickly provide solution or alternative option that can enhance one's experience
Properly communicate, document, and advise on all project that are in process, complete or require outside support
Maintain safe standards, in addition to a clean, organized, and stocked work area and consistent high-quality service throughout the property
Monitor in house equipment and usage as well the presentation, preparation, repair and dispatch of films is effective, cleaning and maintenance of projection equipment, diagnose and solve problems, liaising with Service Engineers and Contractors as appropriate
Operate Cinema in all film and digital video formats and liaise with clients regarding technical needs and assist in presentation set ups within the Cinema and areas of the property
Liaising with in-house couriers, print managers and keep up with technical developments in relation to cinema and multi-media equipment, systems, etc. and technical training opportunities.
Required Skills/Qualifications
1+ years related experience, Computer Science or related Degree preferred.
Detail oriented and ability to multitask, under pressure and trouble shoot quickly in a fast-paced environment
Must be familiar with Digital Projection Equipment. Christie 35MM Projector, HD & Betacam. Dolby Audio Processors.
Technically competent and confident to support computer, Internet, software and network security needs
Experienced with AV lighting, sound, electronic, repair, installation of AV equipment and adhere to local process
Flexible schedule to work night and weekends as needed
Strong verbal and written communication skills.
Knowledge of all aspects of all building Multi-media (including sound systems, DJ decks, mixing board & consoles, phone systems and IPTV infrastructures) equipment and technical specifications.
Computer Science or related Degree preferred
Physical Requirements
Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry, or lift at least 40 pounds.
Occasionally kneel, bend, crouch and climb as required.
Why work with us...
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.
Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.
IT Technician
Computer technician job in Miami, FL
Job DescriptionBenefits/Perks
Competitive Compensation
Flexible Scheduling
Career Growth Opportunities
We are seeking a knowledgeable IT Technician to join our team. As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performance. You will also handle all IT support requests and assist colleagues with their IT needs. Your role is vital to the smooth operation of our company and allowing us to reach our business goals. The ideal candidate has strong technical skills as well as excellent customer service and communication skills.
Responsibilities
Maintain computer hardware in working order
Set up employee workstations (computers, printers, routers, etc)
Install and configure software
Train colleagues in best practices in technology and how to use software and equipment
Assess security risks and ensure the security of networks and computer systems
Maintain optimized local network
Qualifications
A bachelors degree in Computer Science or a related field is preferred
Previous experience as an IT Technician or an IT Certification is preferred
Strong troubleshooting and analytical skills
Ability to work well as part of a team
Strong written and verbal communication skills
Understanding of data privacy and security