Computer technician jobs in Home Gardens, CA - 1,726 jobs

TITLE: Desktop Support Technician ANTICIPATED DURATION: 6-month contract to hire Responsibilities: Provide on-site desktop support for end users across Windows laptops and desktop PCs Troubleshoot hardware, software, and application usage issues; resolve incidents and fulfill service requests Perform new hire onboarding setups (device provisioning, account/access coordination, baseline application configuration) Execute termination and offboarding activities (device returns, access removal coordination, asset updates) Support security badge access systems (access requests, updates, deactivations, basic troubleshooting) Configure and support multi-factor authentication (2FA/MFA) for authorized users Assist with remote access requests and connectivity troubleshooting (VPN/remote tools, access validation) Provide “remote hands” support in the server room for system and network administrators (e.g., patching, cabling, power cycles, basic rack/labeling tasks) Work within a ticketing system to document work performed, update status, and meet SLAs Contribute to and maintain technical documentation and knowledge base articles Requirements: 2+ years of desktop support or service desk experience in a business environment (onsite preferred) Strong Windows 10/11 troubleshooting skills (hardware, drivers, profiles, printers, core applications) Experience with endpoint provisioning and user lifecycle support (onboarding/offboarding) Familiarity with MFA/2FA enrollment and remote access support Comfortable working with ticketing systems and documentation/knowledgebase practices Professional communication skills and a customer-service mindset Ability to work independently on-site and coordinate effectively with remote teams Preferred Experience: Experience with Microsoft 365 apps and basic identity/access concepts (e.g., password resets, group membership, access requests) Exposure to phone system administration and/or physical access/badge systems Basic understanding of networking fundamentals (DHCP, DNS, Wi-Fi troubleshooting) Prior experience supporting in a server room or data closet environment The hourly pay rate range for this position is $25.00 to $30.00 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits. Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For immediate consideration, please forward your resume to **********************. If you require assistance or an accommodation in the application or employment process, please contact us at **********************. Synergis is a workforce solutions partner serving thousands of businesses and job seekers nationwide. Our digital world has accelerated the need for businesses to build IT ecosystems that enable growth and innovation along with enhancing the Total Experience (TX). Synergis partners with our clients at the intersection of talent and transformation to scale their balanced teams of tech, digital and creative professionals. Learn more about Synergis at *******************

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

About the Role We are looking for a proactive and detail-oriented IT & Admin Specialist to join our team. This role is a on-site position combining hands-on IT support with administrative and workplace operations. You will be responsible for maintaining daily IT infrastructure, managing assets, supporting vendor operations, and ensuring a smooth and efficient office environment. Key Responsibilities • Provide day-to-day technical support for hardware, software, IT security, configuration, and system upgrades. • Manage desktop IT support and troubleshoot network issues; assist with office network design and optimization. • Maintain and update the fixed asset inventory in collaboration with the asset manager; conduct regular audits, transfers, and disposals. • Oversee maintenance of IT equipment to ensure optimal performance and utilization. • Handle procurement of administrative items (e.g., office supplies, equipment, plants, consumables); perform cost comparisons and control expenses. • Process monthly administrative expense reports in accordance with SOPs. • Liaise with and manage suppliers and service providers; ensure service quality through regular evaluations and ongoing communication. • Maintain a clean, safe, and energy-efficient office environment by implementing 5S management standards. • Support daily workplace needs such as seating arrangements, office access control, and refreshments. Qualifications • Bachelor's degree in Information Technology, Business Administration, or related field preferred. • 1+ years of experience in IT support and/or office administration. • Familiarity with network configuration, Windows/Mac troubleshooting, and basic hardware maintenance. • Strong organizational skills with attention to detail. • Excellent communication skills and a proactive problem-solving attitude. • Experience with vendor management and procurement processes is a plus

TEKsystems Global Food distribution and manufacturing customer is in need of an It Support Specialist with experience support Manufacturing environments and technology. This resource will be responsible to IT support a few sites within a 20 mile radius with 80% of their time at the core site. Some travel maybe 1 day a week if needed. These sites have roughly 200 users but not all have access to technology. This person needs to be familiar with Manufacturing floor technologies and how they can be impacted. There are a few other people in Technology at these sites but this person will be the main Support specialist. This will be a minimum 1 year long engagement with goals to extend based on performance. Top Skills' Details 1) 3-5 years experience Running and Supporting Plant /manufacturing Facilities End user technology- Windows, mac, Printers, Mobile devices IOS/Android 2) Printer and Scanner Installation, Configuration, troubleshooting- 3) Conference Room Technology- Teams, Zoom WebeX - AV support 4) Remote Support Tools and ticketing systems - 5) Basic Active Directory and Group Policy software deployment his role is responsible for providing day-to-day technical support and maintenance for End User Compute devices and related technologies. This includes supporting personal computers, mobile devices, tablets, printers, scanners, and conference room equipment through troubleshooting, installation, configuration, and user training. This role collaborates with other IT Infrastructure teams as smart hands to ensure seamless user experience and productivity. Additionally, this role assists in the development and implementation of end user support policies and procedures to ensure compliance with industry standards and organizational requirements. Key Accountabilities and outcomes -Provide technical support and troubleshooting for end user devices including personal computers, laptops, mobile devices, and tablets -Install, configure, and maintain printers, scanners, and multifunction devices -Support and troubleshoot conference room equipment including video conferencing systems, displays, and audio equipment -Perform device setup, configuration, and deployment for new employees and equipment refresh cycles -Assist end users with software installations, updates, and application issues -Provide on-site and remote technical support to resolve hardware and software problems -Train end-users on device usage, software applications, and best practices -Document support activities, maintain device inventory, and generate reports on support metrics and device performance -* Ability to travel up to 25% to different manufacturing plants for on-site support and installations Knowledge and Experience -* 3+ years of experience in end user support, help desk, or desktop support * Strong knowledge of Windows and Mac operating systems, mobile device management (iOS/Android) * Experience with printer and scanner installation, configuration, and troubleshooting * Knowledge of conference room technologies including video conferencing platforms (Teams, Zoom, WebEx) * Experience with device imaging, deployment, and configuration management tools * Understanding of Active Directory, Group Policy, and enterprise software deployment * Proficiency in remote support tools and ticketing systems * Strong customer service orientation with excellent interpersonal skills 1. End User Device Support: The ability to troubleshoot, configure, and maintain personal computers, mobile devices, tablets, and peripherals. 2. Customer Service: The ability to provide excellent support and assistance to end users with patience, empathy, and clear communication 3. Hardware Troubleshooting: The ability to diagnose and resolve hardware issues with computers, printers, scanners, and conference room equipment 4. Mobile Device Management: Knowledge of managing and supporting mobile devices including deployment, security, and application management 5. Printer/Scanner Support: The ability to install, configure, troubleshoot, and maintain printing and scanning devices 6. Conference Room Technology: Support and troubleshooting of video conferencing systems, displays, and audio equipment 7. Technical Documentation: The ability to create clear user guides, troubleshooting procedures, and support documentation 8. Remote Support Tools: Proficiency in using remote desktop and support applications to assist end users *Skills* Support, Troubleshooting, Customer service *Top Skills Details* Support,Troubleshooting,Customer service *Additional Skills & Qualifications* Wintel, Servers Network basics *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Santa Ana, CA. *Pay and Benefits*The pay range for this position is $25.00 - $40.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Santa Ana,CA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Our client, a global leader recognized for innovation and exceptional customer experience, is seeking an Onsite Customer Service & Technical Support Team Lead. This is a hands-on leadership role that combines team management, technical troubleshooting, and process improvement. The ideal candidate will be a system super user with strong experience in inventory-based businesses and after-sales service. Key Responsibilities Lead, coach, and develop a global team of customer service and technical support representatives. Actively participate in front-line support, including managing escalations and troubleshooting technical issues. Coordinate global schedules and workflows to ensure consistent support coverage across multiple time zones. Provide support to global B2B clients and end users on inquiries, product questions, and service issues. Oversee daily service operations and ensure alignment with SLAs and business priorities. Monitor and analyze key performance metrics (response time, resolution rate, CSAT, SLA compliance). Develop and maintain SOPs, troubleshooting guides, and training materials. Serve as a super user for Microsoft Dynamics CE and Navision (Business Central), providing first-line and advanced support. Collaborate with IT and system administrators to diagnose system bugs or process gaps and recommend solutions. Requirements 5+ years of experience in customer service and technical support leadership roles. Strong technical knowledge of Microsoft Dynamics CE and Navision (Business Central). Proven experience managing global teams and working across multiple time zones. Background in inventory-based businesses (B2B preferred; B2C acceptable). Experience in after-sales and service environments. Excellent communication, problem-solving, and leadership skills. Ability to remain calm under pressure and take ownership of escalations. Must have a valid passport and be available for occasional international travel. Eligible to work in the United States (no visa sponsorship available). Additional Details Onsite role in Irvine, CA. Training: First two weeks in Australia. Reports to Peter (COO) based in Australia. Approximately 70% transactional activities, 30% leadership duties. Must be comfortable handling customer calls and team escalation calls. Candidates unable to travel internationally will not be considered. Key Competencies Motivates & Engages Others Takes Action Explains Ideas & Issues Effectively Gathers Information for Effective Decision-Making Change Management Customer Focus Resource Management Compensation & Benefits Base salary: $80,000 - $95,000 (depending on experience). Comprehensive benefits: medical/dental/vision/life/LTD (company pays 75% of premium), 401(k). Opportunities for professional development and growth. Candidates must be eligible to work in the United States. Only candidates selected to move forward in the hiring process will be contacted. #IND

Company Canon U.S.A., Inc. Requisition ID 33306 Category Product Support Type Full-Time Workstyle Full-Time On Site About the Role Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you! Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities. Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed. Your Impact - Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products - Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals - Conduct and manage in person and virtual product demos and product training seminars - Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects - Represent Canon in on camera interviews, social media and marketing content - Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility - Represent Canon as expert in the field at local association and cinema community events - Foster third party relationships About You: The Skills & Expertise You Bring - Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional - Experience in the technical aspects of motion picture production and/or the live broadcast market preferred - Experience with PTZ/remote camera systems, control and streaming protocols is required - Requires relevant technical training experience including curriculum development - Must have good verbal and written communication skills - Flexibility to work some evenings and weekends during events - Highly organized, self-starter with excellent interpersonal skills in changing environments - Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions - Demonstrates good judgment in selecting methods and techniques for obtaining solutions. - Ability to multitaskand prioritize projects and deadlines - Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams We are providing the anticipated salary range for this role: $96,880 - $145,090 annually Company Overview About our Company - p { font-size: 18px; } Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -"Dress for Your Day" attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you can't get anywhere else *Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days. Posting Tags #PM19 #LI-NF1#LI-ONSITE #ID22 Need help finding the right job? We can recommend jobs specifically for you! Click here to get started.

ID 2025-18040 We are seeking a detail-oriented and highly organized Project Management Technician. This role is responsible for ensuring accuracy in mapping, documenting, inspecting, and organizing customer-provided materials and test specimens. The ideal candidate has a background in quality inspection and takes pride in precision, organization, and managing multiple competing priorities. Salary: $22 - $28/hour DOE Responsibilities Specimen Mapping & Documentation * Accurately map, document, label, and mark customer-provided test specimens using data sheets and procedural documentation * Interpret handwritten labels and documentation to properly categorize specimens Inspection & Measurement * Perform dimensional inspections to verify machine shop work complies with drawings and specifications * Measure test specimens pre- and post-machining for quality assurance * Document inspection results in accordance with customer and internal requirements Material Control & Tracking * Count, track, and organize between 100 and 7,000 test specimens per job * Verify job completion and ensure full specimen accountability * Maintain meticulous records to support quality, compliance, and project tracking Skills / Qualifications * Associate degree required, bachelor's degree in an Engineering field preferred * Prior experience with hands on quality assurance or in a similar quality-focused role * Strong attention to detail with an ability to manage high volumes of specimens accurately * Excellent organizational skills and ability to work with competing priorities * Ability to read and interpret technical drawings and documentation * Excellent communication skills * Strong problem-solving skills and ability to work independently and collaboratively. * Familiarity with measurement tools and inspection techniques is a plus. * Experience in aerospace, manufacturing, or regulated environments preferred * Ability to stand, handle materials, and work in shop/test environments Work Environment: * Work is performed in a manufacturing, laboratory, and machine shop environment supporting aerospace testing and processing activities. * The role involves frequent handling of customer-provided materials and test specimens, requiring attention to cleanliness, labeling, and traceability. * Employees may be exposed to machine shop noise, moving equipment, and manufacturing materials; appropriate personal protective equipment (PPE) is required and provided. * The position requires standing, walking, and sitting for extended periods, as well as manual handling of test specimens, including lifting and moving materials within established safety guidelines. * Work may involve close visual inspection, precise measurements, and fine motor skills to ensure accuracy and compliance with specifications. * The environment is detail-driven and deadline-focused, requiring the ability to manage high specimen volumes while maintaining accuracy and organization. * Collaboration with engineering, quality, and machine shop personnel is frequent, with an emphasis on clear communication and adherence to documented procedures Company Overview Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to 'Make tomorrow safer than today'. When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access. While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development. Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization. Diversity Statement At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner". All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) "If you need an accommodation filling out an application, or applying to a job, please email "

Technica, USA (***************** is a leading supplier of advanced equipment solutions for the printed circuit board (PCB) and printed circuit board assembly (PCBA) industries. We are committed to delivering high-quality technology and exceptional customer support to manufacturers across the U.S. Position Overview Technica is seeking a highly motivated Equipment Field Service Technician to install, service, and support capital equipment used in PCB and PCBA manufacturing environments. This role is responsible for equipment installation, preventive maintenance, troubleshooting, repairs, and rebuilds at customer sites. The ideal candidate is hands-on, self-directed, customer-focused, and operates with the highest level of integrity and professionalism. Key Responsibilities Install, commission, and service capital equipment at customer facilities Diagnose and troubleshoot mechanical, electrical, and control system issues Perform preventive maintenance, repairs, and equipment rebuilds Conduct equipment audits and performance evaluations Provide on-site technical support to resolve customer production challenges Document service activities and generate detailed service reports Maintain strong customer relationships through effective communication and responsive service Qualifications Minimum of 2 years of experience in a PCB or PCBA manufacturing environment, or related industry Valid U.S. driver's license legally authorized to work in the United States Stable work history with verifiable positive references Required Skills & Abilities Willingness to travel domestically more than 50% of the time, often on short notice Strong work ethic with a positive, solution-oriented “whatever it takes” attitude Self-motivated and capable of working independently with minimal supervision Strong commitment to customer satisfaction and service excellence Excellent communication and interpersonal skills Ability to leverage all available resources to diagnose and resolve technical issues Proficiency with computers, including the ability to create detailed service and equipment Ability to read and interpret electrical schematics Experience troubleshooting and maintaining PLC-controlled equipment Comfortable working around industrial equipment, chemicals, and environmental conditions typical of PCB and PCBA manufacturing facilities Preferred Qualifications Prior experience servicing Wise equipment

The Device Support Specialist (DSS) plays an essential role in supporting commercial oncology patients using Tumor Treating Fields (TTFields). The DSS focuses on educating patients and their caregivers on TTFields according to product labeling and integrating TTFields into daily routines in order to reach usage goals. The DSS will work to ensure optimum patient outcomes via appropriate therapy settings and continuation of care. As part of a cross-functional team, the DSS collaborates regularly with other departments to address the changing needs of patients and caregivers. The DSS may also be required to assist with clinical trial oncology patients, determined by business needs. Candidates for this role must reside in Orange County, CA The DSS is a full-time, exempt, field-based position reporting to the Regional Manager, Device Support Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES: Support and honor our "Patient Forward" mission by ensuring patients are at the center of every interaction; providing compassionate, high-quality care and service Travel to patient homes, and occasionally to physician offices or healthcare centers, to conduct regular visits which include: Educate patients on TTFields therapy and initiating treatment Provide ongoing enhanced training sessions for patients and caregivers Perform technical analysis and equipment maintenance with troubleshooting and equipment replacement as needed Collect and analyze patient data during monthly follow-up visits and provide individualized coaching with appropriate resources as needed To ensure accessibility and flexibility for patients, some duties may be conducted through virtual visits Demonstrate empathy and understanding when interacting with patients and their caregivers Follow established timelines and guidelines for patient interactions; ensuring consistency and quality of care Provide timely support to patients, including phone, virtual, and in-person assistance, sometimes on short notice or outside normal business hours (including weekends and holidays) Manage responsibilities and workload independently within your designated regional territory Maintain open communication with Territory Managers and other cross-functional partners to ensure effective patient care and healthcare provider support Participate in regular assessments and demonstrate ongoing learning and adoption of new SOP changes Manage administrative tasks in a timely and efficient manner, including but not limited to: Documentation in customer relationship management (CRM) system Expense reporting Equipment inventory management Ongoing trainings, assessments, and other regulatory tasks Regular travel by vehicle and air to support patient care and service needs Adhere to guidelines for the administration, maintenance, and cleanliness of fleet vehicle Adapt to frequently changing business needs and schedules to ensure seamless patient support QUALIFICATIONS/KNOWLEDGE: Minimum Requirement: Associate's degree with 2 to 3 years' relevant professional experience OR Bachelor's degree with 1 to 2 years' relevant professional experience Experience working with oncology patients, or in a clinical or patient-facing role (e.g. medical assistant, nurse, occupational therapist, etc.) is highly preferred Experience working in a for-profit environment preferred Strong emotional intelligence and situational awareness Proficiency in basic computer operations including but not limited to Microsoft Office, Outlook, file management, following test and troubleshooting procedures (experience with Concur and SAP a benefit) Must possess a valid driver's license Ability to dedicate approximately 60% of time to travel each week, including overnight stays, for territory management Commercial air travel required, with potential travel outside of the assigned territory Primary residence must be within assigned territory Primary residence must have space to securely store patient support materials in a safe, temperature-controlled environment Assigned territory subject to change based upon business need Attendance at company meetings, both within and outside of the assigned territory, is required OTHER: Ability to lift up to 50 pounds Ability to drive long distances Novocure is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state, or local law. We actively seek qualified candidates who are protected veteran and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Novocure is committed to providing an interview process that is inclusive of our applicant's needs. If you are an individual with a disability and would like to request an accommodation, please email ABOUT NOVOCURE: Our vision Patient-forward: aspiring to make a difference in cancer. Our patient-forward mission Together with our patients, we strive to extend survival in some of the most aggressive forms of cancer by developing and commercializing our innovative therapy. Our patient-forward values - innovation - focus - drive - courage - trust - empathy #LI-RJ1

Job Description The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

CHAOS Industries is redefining modern defense with omniscient systems purpose-built for today's realities. Designed and built by top U.S. military veterans and Silicon Valley innovators, CHAOS Industries' products are powered by Coherent Distributed Networks (CDN™), empowering warfighters, commercial air operators, and border protection teams to act faster, adapt rapidly, and stay ahead of evolving threats. In a world where technological threats move at unprecedented speed, CHAOS Industries delivers advanced sensing and detection solutions that give the ultimate advantage: time. CHAOS Industries was founded in 2022 and has raised $1B in total funding from leading investors including 8VC, Accel, and NEA. The company is headquartered in Los Angeles, with offices in Washington, D.C., San Francisco, and London. For more information, please visit ***************** Role Overview: As an IT Support Specialist at our vibrant Los Angeles headquarters, you will serve as the primary point of contact for all local IT needs. In this hands-on role, you'll ensure a seamless and high-quality IT support experience for our executive team and staff by resolving technical issues, managing hardware and software provisioning, and maintaining the overall IT environment. You'll work closely with the IT team and contribute to company-wide IT initiatives, infrastructure upgrades, and process improvements in a dynamic, fast-paced workplace. Responsibilities: Respond to and resolve technical support requests via ticketing system, email, phone, or in person. Diagnose and troubleshoot hardware, software, and network issues across Windows, mac OS, and Linux platforms. Provision and configure new hire accounts, email, and access permissions across systems such as Active Directory/Microsoft 365 and set up laptops, desktops, mobile devices, and all necessary software to ensure a seamless onboarding experience for new hires Support and participate in a variety of IT projects, including system upgrades, infrastructure improvements, software deployments, and process automation initiatives. Configure and support office equipment including printers, video conferencing systems, and media systems Maintain accurate inventory of IT assets and manage hardware lifecycle Document solutions and maintain knowledge base articles for recurring issues Work full-time onsite out of our office in Los Angeles (Hawthorne), California Minimum Requirements: Bachelor's degree in an information technology field or related degree 3+ years of experience in IT support or related field Systematic problem-solving approach with the ability to adjust quickly to changing priorities Strong interpersonal skills and ability to work with cross-functional teams, customers, and external vendors Experience with MDM tools (Such as: Intune and JAMF) Experience implementing and managing Azure Active Directory U.S. Person (US Citizen or permanent resident) status is required as this position will require the ability to access US-only data systems Preferred Requirements: Experience supporting FEDRAMP-compliant cloud work (e.g. Microsoft GCC High, Amazon Gov Cloud, etc) Experience supporting FEDRAMP-compliant services (e.g. ZoomGov, GovSlack, Zscaler, etc.) Ability to obtain DoD Secret or Top Secret clearance (Preferred) Why CHAOS? Health Benefits: Medical, dental, and vision benefits 100% paid for by the company Additional benefits: 401k (+ 50% company match up to 6% of pay), FSA, HSA, life insurance, and more Our Perks: Free daily lunch, ‘No meeting Fridays', unlimited PTO, casual dress code Compensation Components: Competitive base salaries, generous pre-IPO stock option grants, relocation assistance, and (coming soon!) annual bonuses Team Growth: 200 employees and counting across 5 global offices Salary Range: $100,000 - $125,000 The stated compensation range reflects only the targeted base compensation range and excludes additional earnings such as bonus, equity, and benefits. If your compensation requirements fall outside of the range, we still encourage you to apply. The salary range for this role is an estimate based on a range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. #LI-onsite

Under general supervision, and working independently or collaboratively, this role provides first-level technical support to faculty, staff, and students on-site on the Orange campus. Support is delivered through phone, email, and in-person interactions within a call center environment. The position requires a solid understanding of IT principles, practices, and procedures to effectively resolve issues. Key responsibilities include diagnosing problems, guiding users through solutions, managing Service Desk tickets, and performing basic administrative tasks, such as password resets. The position is also responsible for installing and maintaining equipment and contributing to the organization's knowledge base. Responsibilities Provide first-level support for university constituents and partners in a call center environment. Respond to customer requests via phone, email, chat, and walk-up. Assist end users by performing question/problem assessment and guiding users through step-by-step solutions. Deliver accurate, creative solutions to restore productivity quickly. Open, track, and close service requests, as well as manage the classification, assignment, and completion of requests. Escalate issues promptly to ensure all SLAs are met. Maintain up-to-date knowledge of supported environments, tools, and policies. Contribute to and maintain a robust knowledge base for problem resolution. Manage Service Desk tickets by documenting and routing appropriately. Provide user administration and application support for supported systems. Document all interactions in the Jira ticketing system. Make satisfaction end-user callbacks where appropriate on resolved incidents. Required Qualifications At least two years of demonstrated experience in a technical support or call center position. At least two years of demonstrated experience utilizing Azure/Entra/AD and related account management tools. At least two years of demonstrated experience providing personal computer repair and configuration. Excellent oral and written communication skills with the ability to translate technical terms into non-technical terms. Highly professional attitude with an emphasis on customer service. Maintain confidentiality and security of sensitive customer data. Technical troubleshooting skills, analytical reasoning, and determining when to escalate issues appropriately. Clearly listen/read and interpret customers' needs. Ability to carry out duties and responsibilities on time. Ability to work equally effectively as an individual and part of a team. Ability to formulate and communicate logical and sound conclusions and recommendations. Excellent telephone communication skills Ability to prioritize duties when faced with interruptions, distractions, and a fluctuating workload. Excellent interpersonal skills with a diverse group of individuals at all organizational levels. Understanding of local area networking and TCP /IP technologies, Ethernet, and wireless networking principles and connectivity A+ Certification

Job DescriptionIT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities: Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs. Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers. Install, configure, and update operating systems, software, and hardware for new and existing users. Manage user accounts, including setting up new accounts, handling password resets, and managing permissions. Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues. Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference. Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions. Collaborate with other IT team members and escalate complex issues to senior engineers as needed. Support IT projects such as system upgrades, software deployments, and network expansions. Ensure security measures are followed to protect the integrity of data and systems. Key Qualifications: +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices High School diploma or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Experience with cloud platforms like AWS, Azure, or Google Workspace. Knowledge of ITIL practices and IT service management. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR eKpvJIKm99

Job Title : Helpdesk Technician Market Title: Helpdesk Technician Dept : IT Reports to : Manager / Director FLSA Status : Non-Exempt The role of the Helpdesk Technician is to assist End Users who are experiencing any procedural or operating difficulty with the use of IT applications, products or services. Complex and/or high priority problems are elevated to Level 2 or Level 3 Technicians for resolution when needed, but the Helpdesk Technician is responsible for ensuring that an effective solution is provided to the end user. Primary Duties and Responsibilities: Resolves Level 1 work orders. Elevates complex and/or high priority problems to the appropriate support groups for resolution. Verifies that suggested solutions effectively resolve the end users' problems through verbal or email follow up. Records required End User and problem information in Nellson's Helpdesk System. Updates tickets with appropriate entries of activities and closes tickets with resolution entered upon completion of the job. Determines the most effective manner to resolve End Users technical issues. Engages in research and in-depth troubleshooting to resolve technical issues. Consults with Level 2 and Level 3 staff when necessary. Maintain inventory and documentation of Nellson's Deployed Personal Computers and devices throughout the enterprise. Works on Helpdesk related projects as assigned by supervisor. Provide end user support for mobile devices (Smartphones/Tablets) across multiple platforms (Android/iOS). Requirements and Preferred Skills: Associates Degree in Computer Science, Information Systems or a relevant subject matter preferred. 1-2 years equivalent work experience in an enterprise network/windows domain environment. Experience and knowledge of troubleshooting Microsoft Operating Systems. Experience in hardware, software, network troubleshooting, basic operating system functionality or equivalent training and/or education is extremely beneficial. Customer service experience is preferred. Experience working in a team-oriented, collaborative environment. Ability and means to travel on a flexible schedule as needed; proof of liability and property damage insurance on vehicle used is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Qualities and Skills Required: Strong interpersonal and oral communication skills. Acute attention to detail. Ability to absorb and retain information quickly. Willingness to work outside of business hours on weekdays and on weekends to support the environment. Willingness to learn new software, hardware, and technologies. Adept at reading, writing, and interpreting technical documentation and procedure manuals. Highly self-motivated and directed. Proven analytical and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Physical Demands/Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Needs ability to use a keyboard to enter and retrieve data. Lifting and/or carrying of 15-30 lbs. or more and the pushing and pulling of carts when necessary.

Job Description*Please note this is an in-office role* Symple Lending is an innovative fintech company that is at the forefront of transforming the lending industry by empowering customers on their journey to financial freedom. Our commitment lies in providing seamless and efficient lending solutions to our customers. We are seeking a skilled and experienced IT Help Desk to join our team. What you'll Be Doing: Provide technical support for our employees on the phone, via email, chat, in-person, or through remote access. Configure, set up, maintenance, and troubleshooting of computer and phone systems, hardware, and software. Train other staff on troubleshooting and diagnosing problems. Troubleshoot system or software related issues. Install, make changes, and repair computer hardware/software. Follow-up with users to ensure issues are resolved. What You'll Bring: Good problem solving and analytical skills. Excellent communication and interpersonal skills. Good understanding of computer and network systems. Ability to diagnose and resolve technical issues. Customer-oriented mindset and can-do attitude. Prior experience as an IT help desk technician or other customer support role. Strong knowledge of the Windows Operating System. Prior experience in EntraID(Azure AD), and Google Workspace, Salesforce. Exposure to Zoom Contact Center or other VOIP phone systems is a plus. Why Work for Symple Lending: Comprehensive health, dental, and vision insurance. Flexible working schedule. Life insurance. Paid time off. Professional growth and development opportunities. Powered by JazzHR lc34VCr8he

Duration: 0-3+ Months (Possible Extension but no guarantee) Shift: 8 am to 5 pm (Monday to Friday) Dress Code: Smart Casual, comfortable shoes. No jeans. Driving: Yes Interview Type: Virtual via Microsoft Teams Job Description: The candidate will be responsible for first responder for service and supply request on fleet of printers. Install/move printers, monitor supply levels, replenish consumables, perform basis setup of IP address and print driver, customer service. In-Person Customer Service experience, basic PC and Networking, basic experience on operating printer and copier, basic mechanical and technical skill would be successful in this role. There will be extensive walking and standing around campus to visit customer's office/location of printer, occasional lifting.

Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Essential Functions ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. Minimum Qualifications MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)

About the Job Sony Honda Mobility of America Inc. is a proud subsidiary of Sony Honda Mobility Inc., a 50/50 joint venture between Sony and Honda, headquartered in Tokyo, Japan. Our American headquarters in Culver City, California, established in March 2023, is at the forefront of bringing the innovative electric vehicle, AFEELA, to the US market. AFEELA embodies the essence of "FEEL," creating an interactive relationship where people and mobility connect through advanced sensing and network technologies. At Sony Honda Mobility of America, we are dedicated to moving people through innovative solutions inspired by diversity. Join us in shaping the future of mobility with creativity, technology, and a commitment to excellence. Apply now to make a difference! Position Summary Sony Honda Mobility of America (SHMA) is seeking a bilingual IT Support Specialist (Japanese and English) to provide high-touch technical support across our Torrance, CA and Culver City, CA locations, including regular support at the iconic Sony Pictures Studios campus. This role is ideal for an experienced IT professional who thrives in a fast-paced, startup environment and is comfortable supporting executives, engineers, and business teams in both English and Japanese. You will provide hands-on desktop and systems support, partner with IT leadership on projects, and collaborate closely with Japan-based corporate IT teams to ensure consistent global standards and smooth operations. As SHMA continues to scale, this role will play a critical part in keeping teams productive, connected, and supported across locations. Job Responsibilities Provide high-quality IT support to onsite and remote employees across Torrance and Culver City locations Serve as a bilingual technical resource, supporting communication and coordination with Japan-based IT teams and stakeholders Partner with IT managers and cross-functional teams to support new projects, deployments, and technology initiatives Support employee onboarding by preparing hardware, configuring accounts, and ensuring day-one readiness Troubleshoot, configure, and maintain Windows 10/11 and mac OS operating systems Support and maintain HP and Apple hardware Install, configure, and troubleshoot Microsoft Office 365 applications and related services Troubleshoot and support conference room audio visual systems and collaboration technology Assist with software updates, system upgrades, and device refresh cycles Train end users on hardware, software, and collaboration tools to improve productivity and adoption Document IT processes, procedures, and troubleshooting guides to support scalability and consistency Collaborate with corporate IT teams in Japan on systems, standards, and global initiatives Monitor emerging technologies and recommend improvements to IT support practices Required Qualifications for Position 3 to 5 years of experience in an IT Support Specialist or similar role Strong experience supporting Windows 10/11 and mac OS environments Proven ability to troubleshoot hardware, operating systems, and application issues efficiently Excellent customer service skills with the ability to support both technical and non-technical users Experience supporting Microsoft Office 365 applications and backend services Experience supporting conference room audio visual systems Strong documentation skills for IT processes and procedures Business-level fluency in both English and Japanese, written and spoken Ability to work effectively in a fast-moving, startup-style environment Preferred Qualifications for Position Industry certifications such as CompTIA A+, Network+, MCSA, MCSE, CCNA, or ACSP Vendor certifications from Microsoft, Apple, Cisco, or similar providers Experience with scripting or automation using PowerShell or similar tools Experience supporting password management or secure access solutions Experience troubleshooting VPN clients such as Cato or similar platforms Additional Details Work Arrangement: On-site role supporting both Torrance, CA and Culver City, CA locations, including regular presence at Sony Pictures Studios Schedule: Standard business hours, with occasional evenings or weekends as needed to support business-critical issues Travel Requirements: Occasional local travel to other SHMA sites or partner locations in California On-Call: Participation in an on-call rotation to support critical IT needs Visa Sponsorship: Not available for this position Benefits Comprehensive medical, dental, and vision benefits Flexible Working Policy Paid parental leave 401k Program “Take What You Need” time off policy, with a minimum of 15 days off per year, and holiday breaks Yearly bonuses (subject to eligibility) Company phone (subject to eligibility) Company swag A brand new laptop and monitor Special discounts on Sony products Learning and Development quarterly stipend More to come! The anticipated annual base salary for this position is $80,000-$100,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. Sony Honda Mobility of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation. #LI-LS