A Computer Technician is responsible for repairing and maintaining computers and servers. They set up computer hardware and technological equipment. They install, configure, and update software and drivers, create, and support computer networks. They manage security options and ensure the privacy of networks and the information stored on the devices.
They are responsible for an adequate and functional IT infrastructure at a company or institution. They troubleshoot any issue occurring with hardware, components, peripheral devices, software, and networks. They perform diagnostic tests, resolve errors, and maintain internet connectivity, making sure the system runs correctly.
They are diligent workers with acute problem-solving skills. They are service-oriented, patient, and have excellent communications skills to be able to deal with a continuous flow of co-workers seeking IT support on the verge of a nervous breakdown.
How to Become a Computer Technician
What is a Computer Technician
There is more than meets the eye when it comes to being a computer technician. For example, did you know that they make an average of $17.46 an hour? That's $36,318 a year!
Between 2018 and 2028, the career is expected to grow 10% and produce 83,100 job opportunities across the U.S.
What Does a Computer Technician Do
There are certain skills that many computer technicians have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, listening skills and problem-solving skills.
How To Become a Computer Technician
If you're interested in becoming a computer technician, one of the first things to consider is how much education you need. We've determined that 39.8% of computer technicians have a bachelor's degree. In terms of higher education levels, we found that 3.4% of computer technicians have master's degrees. Even though some computer technicians have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a computer technician. When we researched the most common majors for a computer technician, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on computer technician resumes include high school diploma degrees or diploma degrees.
You may find that experience in other jobs will help you become a computer technician. In fact, many computer technician jobs require experience in a role such as technical support specialist. Meanwhile, many computer technicians also have previous career experience in roles such as customer service representative or cashier.
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Computer Technician Career Paths
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a computer technician can determine their career goals through the career progression. For example, they could start out with a role such as technical support specialist, progress to a title such as systems administrator and then eventually end up with the title information technology manager.
Computer Technician Jobs You Might Like
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Create The Perfect Resume
Our resume builder tool will walk you through the process of creating a stand-out Computer Technician resume.
Average Salary for a Computer Technician
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Computer Technician Resumes
Designing and figuring out what to include on your resume can be tough, not to mention time-consuming. That's why we put together a guide that is designed to help you craft the perfect resume for becoming a Computer Technician. If you're needing extra inspiration, take a look through our selection of templates that are specific to your job.
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Donna Butler  Atlanta, GA  (230) 555-3292  dbutler@example.com Experience Computer Technician2020 - Present Best Buy•Atlanta, GA
Information Technology Technician2010 - 2020 TEKsystems•Charlotte, NC
Computer Support Technician (Part-Time)2010 - 2010 CSL Behring•Cleveland, OH
Skills HardwareSccmPersonal ComputersTechnical AssistanceTrouble ShootingComputer ProblemsComputer EquipmentSetupDesktopWindows Education Some College Courses Information Systems2010 - 2010 Cleveland State University•Cleveland, OH |
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Doris Harper  Computer Technician2018 - Present AmazonChester, VA
Help Desk Operator2017 - 2018 Motorola SolutionsOakbrook Terrace, IL
System Technician2015 - 2017 AT&TOakbrook Terrace, IL
 Bachelor's Degree Computer Information Systems2012 - 2015 DeVry UniversityOakbrook Terrace, IL |
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Contact Information  Chester, VA (440) 555-6861 dharper@example.comSkills Communications Systems Software Installation Printers Computer Equipment Information Technology Network Security Construction Materials Osha Tcp/Ip Onsite |
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Daniel Carpenter  New York, NY  (310) 555-1862  dcarpenter@example.com Skills Service SolutionsSetupPersonal ComputersInfrastructureMacGPAPOSPHPComputer RepairGeek |
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Employment History Computer Technician2019 - Present Staples•New York, NY
Counter Intelligence Agent2017 - 2019 American Income Life Insurance ...•New Brunswick, NJ
Student Technician (Part-Time)2016 - 2017 Exxon Mobil•New Brunswick, NJ
Education Associate's Degree Computer Science2015 - 2017 Rutgers, The State University of New Jersey•New Brunswick, NJ |
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- Diagnosed, troubleshot and resolved Microsoft Windows 2007 hardware and software problems.
- Worked with service management software applications, such as Remedy and /or Web Help Desk.
- Installed and configured Ethernet (IP) based WAN and SCADA applications.
- Implement, optimize, repair and maintain mission critical public safety communications systems throughout the Chicago land area.
- Searched and cataloged software and files in a UNIX environment (in preparation for potential Y2K problems).
- Assisted Facilities Engineering with new control systems and their installation
- Worked on various special projects for leading paging companies, including PageNet, PageMart, AirTouch, and Positive Communication.
- Logged calls in Oracle database, dispatched hardware and followed issues until closed.
- Executed functional analysis, time-line analysis, requirements allocation to translate customer requirements into hardware and software specifications.
- Migrated PCs from Windows XP to Windows 7 via Windows Deployment Tool.
- United States Marine Corps - Camp Pendleton, CA I maintained all equipment which included both software and hardware maintenance.
- New Equipment
- Job Sites
- Clearance
- Emergency
- Setup
- Windows
- Timely Resolution
- User Interface
- Security Systems
- Computer System
- Major: Computer Information Systems
- Assisted customers in buying computers, printers, faxes, networking and other computer hardware, and software.
- Provided technical training on hardware and software to customers.
- Installed new hardware into laptop and desktop computers.
- Performed repair and preventive maintenance on personal computers and peripheral devices.
- Test functionality and assess problems by operating computer systems or related.
- Provide troubleshooting for all aspects of high speed internet.
- Installed, upgraded, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
- Manage hardware inventory coordinate change requests with server owners
- Job titles include web designer, production designer and graphic designer.
- Designed print and online collateral such as micro-websites, e-mail campaigns, color print brochures and flyers.
- Experienced in WordPress theme development, using Google Analytics and developing HTML email templates for use in major e-marketing providers.
- Managed digital analytics tool vendor and trained users.
- Collaborate with User Interface designers to create and finalize schematics for Acrobat 9 site.
- Installed and configured expansion cards and drivers into personal computers.
- Diagnose client hardware issues for appropriate repair.
- Greet and help customers Give detailed recommendations for products based on hardware and software needs.
- Administered wired and wireless networks and internet security protocols WEP and WPA.
- Screen donors, draw blood, check hematocrit and protein levels, take blood pressure and temperature.
- Committed to meet customer service expectations, greeting donors as they enter and exit the building Answer phones within reasonable timeframe.
- Installed VMware ESXi 5.5 on HP Proliant servers and installed the company s Windows Server 2012 virtual machine image.
- Communicated with donors and fellow staff members to enhance customer relations and customer services.
- Make sure everything is OSHA approved and clean.
- Follow SOP, HSE, OSHA policies and procedures.
- Assisted users with network printing issues, password resets, telecommunication problems, and application utilization issues.
- Research and make recommendations for hardware and software.
- Work with Sr.VMware Engineer to resolve issues in multi-site environment.
- Performed domain registration, upgrade hardware and software, connect peripheral equipment, and troubleshoot workstations remotely using Proxy Master Application.
- Peripheral Equipment
- Tablets
- Software Support
- Sales Floor
- Clean Department
- Novell
- Hardware
- Javascript
- User Accounts
- Patient Care
- Created and maintained an Intranet web/FTP server with knowledgebase for other Technicians (Windows Server 2003).
- Provided technical assistance to computer system users, including hardware, software, printing, installation, e-mail and operating systems.
- Assist users with hardware, software and operational support requirements using industry standard practices.
- Assisted in the operation of several large IBM and Tandem mainframe computer systems.
- Performed trouble ticket updates and hardware tracking using Remedy call tracking system which improved inventory accuracy and customer satisfaction.
- Provided desktop, server and maintenance support in Windows Server 2003 environment, using Windows XP and Windows 2000 OS.
- Developed a web-based system to allow for online computer hardware and software purchases.
- Install and Configured Ms Outlook (PC) or Entourage 2004 (Mac).
- Modified existing procedures to include pricing data in data warehouse download.
- Created several applications using JavaScript, JSP, and SQL in order for programmers to monitor scheduled job flow.
- Ported a set of weather applications from HP-UX to Linux.
- Installed NetSNMP agent for STE component in Linux system that is an interface to the E6B project.
- Tcp/Ip
- Procedures
- Fortran
- Jquery
- ERP
- Helpdesk
- Windows
- Troubleshoot
- Peripheral Equipment
- Sdlc
- Created queries in Access database to extract specific information for monthly deliverables for reporting and metric purposes.
- Analyzed / Troubleshoot hardware and software issues for customer's computer.
- Provided effective and timely hardware and software repairs on consumer and enterprise technologies such as servers.
- Provide Rockwell Collins desktop, 2nd level network and application support.
- Devised new ways of selling hardware updates to new computers, increasing overall profitability.
- Contacted customers to discuss hardware malfunctions in order to identify problems and possible solutions.
- Provided technical support and repair to customer's hardware and Software, to include Antivirus configuration.
- Perform appropriate software and hardware diagnosis and repairs for rehabilitation after backup of customer data.
- Assisted consumers in making the right choice in personal computers Provided hardware upgrades/help/advice/information
- Counter repair technician; hardware repair/replacement, virus remediation, software installs and configurations.
- Performed new computer setups and installations of hardware and software for customer purchases.
- Experience with spanning tree and Network architecture design which includes dynamic routing, static routing, VLAN setup, traffic splitting.
- Assisted in maintaining customer systems LAN connectivity and installation; configured and diagnosed PC and LAN software operability problems.
- Completed project assignments in the Information Technology division.
- Run and maintain backup systems, print servers and a Symantec Corporate Edition Anti- Virus Server.
- Work in depth with customers over the phone to solve complex computer and VoIP issues pertaining to network connectivity.
- Trained officers and crew for hardware and software applications.
- Provided critical help in resolving software and hardware issues.
- Planned and executed high-availability server and network environment consisting of Microsoft Hyper-V Fail over Cluster Configuration using SAN storage.
- Conducted and monitored backup / recovery solutions.
- Manage complex customer service issues escalated by Level 1 customer service personnel.
- Set up and configured VoIP phones via Shoretel.
- Work help desk support using the Spiceworks helpdesk ticket system and Remote desktop connection.
- Addressed faculty and students software and hardware related problems.
- Provided troubleshooting assistance for network, hardware, and software of parish-sponsored elementary school
- Managed and tracked lab equipment.I went to Buffalo State College with Massimo Passalacqua quite a while ago.
- CAD
- Network Security
- Desktop
- Information Technology
- Network Data
- Data Analysis
- Technical Assistance
- Computer Lab
- Windows
- OQ
- Install Hardware to the cabinets.
- Assembled hardware for computers including adding memory, programs, modems, DVD's and CD-ROMs, etc.
- Support and maintain the DNS, DHCP and print servers as well as perform backups and restores using Legato.
- Installed GPS and PCS beacon antenna assemblies, with polyphasers (lightning surge protectors) as required.
- Tested web-based and desktop applications.
- Rebuild HP printers and Thin Clients as requested.
- Prepared and delivered live instructional sessions for new systems.
- Initiated multiple procedural changes to the hardware manual guide to improve the overall effectiveness.
- Installed and performed minor repairs to hardware, software or peripheral equipment, following design or installation specifications.
- Improved upon existing computer programs.
- Provided daily Windows NT and Novell network support over phone for corporate customer base.
Learn How To Write a Computer Technician Resume
At Zippia, we went through countless Computer Technician resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Computer Technician Resume Examples And Templates
Find the best Computer Technician job for you
Create The Perfect Resume
Our resume builder tool will walk you through the process of creating a stand-out Computer Technician resume.
Top Colleges for Computer Technicians
1. University of Pennsylvania
Philadelphia, PA • Private
2. Carnegie Mellon University
Pittsburgh, PA • Private
3. University of Southern California
Los Angeles, CA • Private
4. University of California, Irvine
Irvine, CA • Private
5. New York University
New York, NY • Private
6. Boston University
Boston, MA • Private
7. North Carolina State University
Raleigh, NC • Private
8. Stevens Institute of Technology
Hoboken, NJ • Private
9. University of Minnesota - Twin Cities
Minneapolis, MN • Private
10. Rensselaer Polytechnic Institute
Troy, NY • Private
Find the best Computer Technician job for you
Online Courses For Computer Technician That You May Like
Computer basics & troubleshooting skills for IT helpdesk support technicians, fixes for printers, email & slow computers...
Manage Active Directory & Group Policy on Windows Server 2016 with the Active Directory Users & Computers console / GPMC...
This course provides foundational understanding of how computers process information through hardware and software. You will investigate the world of Information Technology (IT) and survey hardware components, mobile devices, operating systems, programs and apps, network fundamentals, the Internet, and touch on security and ethics...
Top Skills For a Computer Technician
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 12.1% of computer technicians listed hardware on their resume, but soft skills such as customer-service skills and listening skills are important as well.
- Hardware, 12.1%
- Personal Computers, 9.7%
- Customer Service, 8.5%
- Technical Support, 5.7%
- Desk Support, 5.5%
- Other Skills, 58.5% See All Computer Technician Skills
12 Computer Technician RESUME EXAMPLES
Build a professional computer technician resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your computer technician resume.
Best States For a Computer Technician
Some places are better than others when it comes to starting a career as a computer technician. The best states for people in this position are California, Minnesota, Massachusetts, and Virginia. Computer technicians make the most in California with an average salary of $47,050. Whereas in Minnesota and Massachusetts, they would average $45,989 and $44,790, respectively. While computer technicians would only make an average of $44,445 in Virginia, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. Virginia
$44,445
Avg. Salary
2. Massachusetts
$44,790
Avg. Salary
3. Minnesota
$45,989
Avg. Salary
How Do Computer Technician Rate Their Jobs?
Computer Technician Videos
