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Computer technician full time jobs

- 145 jobs
  • Desktop Support Specialist

    Insight Global

    Columbus, OH

    Desktop Support Specialist Hire Type: Multi-Year/On-Going Contract (possible full time hire) Pay Rate: $27/hr - $34/hr Shift: Pyramid Schedule (2 days on, 2 days off, 3 days on, 2 days off) Hours: 9pm - 9am EST Must Haves: Active Secret Clearance 3+ years of IT related experience Bachelors degree or 6 years of experience in lieu of the degree Security+ or similar IAT II certification (may be taken within 30 days of employment) Job Description: An employer in the Columbus, OH area is seeking a Secret Desktop Support for a contract to hire opportunity. This individual will be responsible but not limited to the following: analyze, test, troubleshoot, and evaluate the current network systems such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communication networks. Will perform the maintenance to ensure that the networks are operating correctly with little interruption. Will be troubleshooting any communication issues with our allied nations. Must sit on site and hold an active Secret Security clearance.
    $27 hourly 2d ago
  • Infrastructure Support - Intermediate

    PTR Global

    Columbus, OH

    Infrastructure Support - Intermediate Duration: Contract We are seeking an experienced Infrastructure Support professional to join our team in Columbus, Ohio or Plano, TX. The ideal candidate will possess domain expertise in the service, functional area, or infrastructure supported, along with a deep understanding of infrastructure components and their management. This role involves ensuring operational stability, monitoring production environments, and participating in incident resolution and service restoration. Responsibilities: Provide end-to-end application or infrastructure service delivery to support business operations. Execute policies and procedures to ensure operational stability and availability. Monitor production environments for anomalies, address issues, and utilize standard observability tools. Escalate and communicate issues and solutions to stakeholders, participating in incident resolution and service restoration. Engage in incident, problem, and change management for full stack technology systems, applications, or infrastructure. Participate in bridge calls and communicate effectively with individuals at all levels. Administer and troubleshoot Mainframe-related components. Collaborate in large teams to achieve organizational goals. Qualifications: Bachelor's degree in information systems or a related discipline, or a 3-year technical degree. 4+ years of experience in Mainframe Operations. Experience with Mainframe System and Batch Operations specifically in IBM Z series Proficiency in tools such as Netcool, Control-M, CA7, Zeke, and Mainframe Console. Knowledge of Mainframe IPL (Initial Program Load). Basic knowledge of hardware break fixes and storage functions is an advantage. Strong problem-solving skills and decision-making ability for complex problems. Excellent oral and written communication skills. Ability to identify and implement automation opportunities. Effective listening skills and the ability to work well in a team environment. Attention to detail and adherence to policies and procedures. Ability to learn and apply technical information in a fast-paced environment. Additional Information: Dress Code: Casual About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit ***************** At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $40 - $45 The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at ***************. To report any concerns, please email us at *******************
    $40-45 hourly 5d ago
  • IT Support Technician

    Aldi 4.3company rating

    Dublin, OH

    Technology drives ALDI. And our National IT Services department drives our technology. As part of this team, your innovations will touch every part of our organization - from Finance and Project Management to Logistics, Operations, Warehouse and more. Working with a team of IT Managers, Analysts, Specialists and Service Desk Technicians, you'll help drive cutting-edge initiatives that will ensure the success of our company and your career. Join our dynamic corporate team as an IT Support Technician and play a pivotal role in powering our nationwide operations! In this engaging position, you will be the go-to expert for IT ticket support, problem resolution, providing hands-on assistance for walk-up issues, and managing profile setups with precision. Your problem-solving skills will shine as you troubleshoot a variety of systems, ensuring seamless technology experiences for employees across the country. If you're passionate about technology and enjoy a fast-paced, supportive environment where your expertise makes a real impact, this is the perfect opportunity for you to grow and thrive! **Position Type:** Full-Time **Starting Wage:** $24.50 per hour **Wage Increases:** Year 2 - $25.25 | Year 3 - $26.25 | Year 4 - $27.00 **Work Location:** Dublin, OH **Duties and Responsibilities:** Must be able to perform duties with or without reasonable accommodation. - Answers incoming support requests regarding hardware, software or network issues in a timely manner; creates a ticket and documents issue through full and timely resolution. - Provides support to National Services Offices, divisions and/or stores and contacts appropriate internal personnel or external vendors when further expertise is required. - Notifies their direct leader of recurring issues providing suggested process improvements. - Escalates to the appropriate level of support and/or management when necessary. - Suggests process improvements to their leader in areas that could positively impact the business and the level of support. - Performs all assigned tasks accurately, efficiently, and in accordance with applicable policies and procedures. - Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. - Other duties as assigned. **Job-specific Competencies:** Knowledge/Skills/Abilities - Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. - Gives attention to detail and follows instruction. - Excellent verbal and written communication skills. - Ability to prioritize and work under strict deadlines. - Ability to work both independently and within a team environment. - Ability to stay organized and multi-task efficiently. - Ability to interpret and apply company policies and procedures. - Knowledge of business system and processing requirements. - Proficient with office productivity software. - Develops and maintains positive relationships with internal and external parties. - Prepares written materials to meet purpose and audience. **Education and Experience:** - High School Diploma / GED required or, a combination of education and experience providing equivalent knowledge required. **Physical Requirements:** - Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. - Regularly required to sit, reach, grasp, stand and move from one area to another. - Constantly and repeatedly use keyboard/mouse. - Occasionally required to push, pull, bend, lift and move up to 50 lbs. - Occasionally required to handle small computer components to perform tasks. - Regularly required to read and identify small status listings, markings and components. **Travel:** - Minimal travel required as needed for job related duties such as training, project work and administrative tasks. ALDI offers **competitive wages and benefits,** including: + 401(k) Plan + Company 401(k) Matching Contributions + Employee Assistance Program (EAP) + PerkSpot National Discount Program In addition, **eligible employees** are offered: + Medical, Prescription, Dental & Vision Insurance + Generous Vacation Time & 7 Paid Holidays + Up to 6 Weeks Paid Parental Leave at 100% of pay + Up to 2 Weeks Paid Caregiver Leave at 100% of pay + Short and Long-Term Disability Insurance + Life, Dependent Life and AD&D Insurance + Voluntary Term Life Insurance Click here to learn more about the benefits ALDI has to offer (********************************* _ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law._
    $24.5-25.3 hourly 5d ago
  • Retail Computer Technician

    Opportunities To

    Columbus, OH

    MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staff in the business. Passion, Energy & Commitment describe life at Micro Center. We are passionate about customer service and developing long-term customer relationships. We are looking for those that are committed to these same values. We are currently seeking self-motivated, results-driven RETAIL COMPUTER TECHNICIANS, starting at $15/hour base pay with productivity incentives to increase hourly rates up to $18-$35 + SPIFFs. It is Micro Center's core promise to take care of our associates and customers which has led to our success over the last 40+ years! You'll be spending up to half your time at the Service Counter, where you will be easing customer concerns by walking them through their comprehensive service options that will result in repeat customers for life, all while having the opportunity to earn uncapped commissions. The rest of your time will be spent in the shop diagnosing and repairing various computer devices and providing constant communication to your customers regarding their repair status. Click here to view our job video MAJOR RESPONSIBILITIES Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors Assemble custom computers sold by our expert build-your-own (BYO) sales team Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis EDUCATION & EXPERIENCE: High School diploma or equivalent with one-year related computer service repair or technical customer service experience strongly preferred CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities Physical requirements: lift up to 50 lbs., stand for prolonged periods of time Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays MICRO CENTER OFFERS EXCEPTIONAL BENEFITS: Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates Flexible Schedules & Excellent Pay Employee Discount that includes a Friends & Family Discount Program Tuition Reimbursement & Education Discounts Paid Time Off for Regular Associates 401K Plan with company match Esteemed Vendor & Company Job Training Career Advancement Opportunities OUR GROWTH OPPORTUNITIES: At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places. Micro Center is an Equal Opportunity Employer.
    $18-35 hourly 60d+ ago
  • Help Desk Analyst 2/HDA2 (39574)

    Idealforce

    Columbus, OH

    IDEALFORCE has a CONTRACT position available immediately for a Desktop Support Technician (HDA2) to join our customer in Columbus, OH. This is an ONSITE position and requires an in person interview. Face to face interview is required and therefore only LOCAL CANDIDATES are considered. There may be travel required within the City of Columbus. Job Description Client is looking for an individual that can provide Desktop Support functions at the Department of Public Utilities to work approximately 40/hr per week in 2016. There may be travel required within the City of Columbus. -Responds to technology service desk trouble tickets to resolve personal computer problems through on-site or remote simulation and/or re-creation of the user's problem; -Documents steps taken to diagnose and resolve customer problems and closes trouble tickets; maintains records of statistics and tracking requirements, and hardware and software maintenance and repair; -Installs and configures new computers and software, including peripheral hardware; -Installs, upgrades, and maintains a variety of software applications and computer hardware, including peripherals; -Diagnoses, troubleshoots, and repairs software and hardware problems; -Closes trouble tickets upon completion of services or resolution of problem; -Performs backup activities and restoration of files on internal servers; -Participates in testing and implementation of new systems and procedures; -Refers complex problems to senior support personnel or determines an appropriate resolution path, as needed, and communicates with senior support staff to resolve system problems; -Requisitions supplies and materials as required; -May provide support for the technology service desk on an as needed basis. Qualifications Possession of an associate's degree with significant coursework (16 semester or 24 quarter hours) in computer science, computer information systems, computer programming, systems analysis, or closely related field and two (2) years of experience providing technical hardware/software support for desktop systems and applications. Substitution(s): Possession of a bachelor's degree in information systems or closely related technical field may be substituted for the required education and experience. Two (2) additional years of experience providing hardware/software support for desktop systems and applications may be substituted for the associate's degree. Possession of a valid motor vehicle operator's license. Considerable knowledge of the basic principles and methods of personal computer configuration and operation; considerable knowledge of operating systems; considerable knowledge of the functions and operation of computer peripherals and accessories; knowledge of the principles and methods of computer networking and the associated hardware; knowledge of Microsoft Office products and other contemporary software applications; knowledge of computer languages and programming; knowledge of modern office procedures, methods and computer equipment; skill in the use of hand tools and electronic test equipment; ability to troubleshoot hardware and software problems; ability to analyze problems and propose logical solutions; ability to read schematic diagrams and technical manuals; ability to maintain and prepare records; ability to communicate technical terms at a level appropriate to the audience; ability to communicate in writing; ability to follow instructions and procedures; ability to develop priorities and work sequences. Interview Process: Face to face. Additional Information Additional Information : - "All your information will be kept confidential according to EEO guidelines". - All candidates who are authorized to work in US are encouraged to apply. - Candidates must clear the Background check prior to commencing the assignment. THIRD PARTY CANDIDATES: Email your candidate/s resume to joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability. Disclaimer : The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
    $31k-46k yearly est. 60d+ ago
  • IT Coordinator

    Tree of Life Christian Schools 4.1company rating

    Columbus, OH

    Job DescriptionGoal: To install, maintain, upgrade, and support a healthy technology infrastructure at Tree of Life Christian Schools, ensuring reliable, secure, and effective technology resources for students, faculty, and staff. Contracted by: School Board by recommendation of the Superintendent Accountable to: Assistant Superintendent Type of Position: Full-time Personal/Spiritual Qualities All Tree of Life employees are ministers of the gospel of Jesus Christ. As such, the IT Coordinator is expected to demonstrate the following qualities: Strong, evident personal relationship with Jesus Christ, growing in spiritual maturity. Commitment to being a godly role model and maintaining a prayerful attitude. Display a spirit of dedication, service, commitment, flexibility, and enthusiasm. Positive, joyful attitude with sensitivity to others' needs and a desire to encourage co-workers. Ability to listen and respond to wise counsel. Complete acceptance of Tree of Life Christian Schools' Statement of Faith. Active membership in a Bible-believing church with no significant doctrinal differences from Tree of Life's Statement of Faith. Professional Requirements Thorough knowledge of computers, peripherals, and network hardware. Working knowledge of telephone systems and Internet infrastructure. Understanding of current and late-model computer hardware and software. Expertise in cybersecurity, data protection policies, and content monitoring. Ability to learn and adapt to new technology, products, and procedures. Strong problem-solving and troubleshooting skills. Ability to assist and guide users in resolving technology-related issues. Ability to lift heavy objects, climb ladders, and work in tight or awkward spaces as necessary. Willingness to travel between campus locations as needed. Ability to plan, implement, and manage technology projects efficiently. Experience working within budget constraints for IT equipment and services. Core ResponsibilitiesHardware & Equipment Management Install, maintain, and troubleshoot computers for Tree of Life personnel and students. Assist with installation and maintenance of printers, network hardware, and other peripherals. Evaluate and procure necessary technology equipment, ensuring cost-effectiveness and longevity. Dispose of outdated, obsolete, or damaged equipment responsibly, including selling functional items when possible. Maintain an organized and updated system for hardware identification, inventory, and record-keeping. Ensure a sufficient and well-organized stockpile of accessories and spare parts. Software & System Administration Assist in maintaining Google operating systems and school-wide software solutions. Install and manage specialized software applications as needed. Ensure access and functionality of web-based applications for staff and students. Oversee the proper operation and synchronization of Google system calendars. Cybersecurity & Compliance Monitor network security, implement content filtering, and enforce data protection protocols. Ensure compliance with cybersecurity best practices and educate staff on safe computing habits. Identify and mitigate potential security threats, unauthorized access, and phishing attempts. Regularly review and update IT security policies in accordance with school policies and legal requirements. Helpdesk & User Support Provide timely and efficient technical support to faculty, staff, and students. Troubleshoot network and system issues, ensuring minimal downtime. Attempt equipment repair when feasible, replacing hardware when necessary. Train and onboard new users in school technology systems, software, and procedures. Communicate effectively with users of varying levels of technical proficiency. Maintain an internal knowledge base for common technical issues and resolutions. Network & Infrastructure Maintenance Install and maintain network infrastructure, including running cables and configuring network hardware. Assess and adapt to building materials and architectural challenges when installing, covering, or terminating cables. Install WireMold, surface-mount boxes, termination blocks, plugs, and jacks as needed. Use appropriate tools for network installations and furniture assembly related to technology equipment. Work closely with the Building Supervisor and maintenance staff to coordinate installation projects. Maintain a clean and organized workspace, ensuring thorough clean-up after installation and maintenance tasks. Training & Technology Education Conduct technology training sessions for faculty and staff to enhance digital literacy and tool proficiency. Provide ongoing support in using Google Suite, classroom technology, and digital learning tools. Educate staff and students on cybersecurity awareness and best practices. Vendor & Budget Collaboration Research and recommend vendors for hardware, software, and IT services. Assist in managing IT-related expenses within the school's budget. Evaluate cost-effective solutions for school technology needs while maintaining performance standards. Coordinate with external service providers for repairs, upgrades, and support. Evaluation Criteria Performance for the IT Coordinator will be evaluated based on: Technical Competency: Effectiveness in maintaining and troubleshooting hardware, software, and network systems. Response Time & Support: Ability to provide timely and effective technical assistance to staff and students. Cybersecurity & Compliance: Implementation and enforcement of security measures and data protection. Infrastructure Management: Proper installation and maintenance of network infrastructure and related technology. Communication & Training: Ability to effectively communicate technical information and train users in system operations. Organization & Project Management: Capacity to manage multiple projects, maintain inventory records, and implement improvements in technology use. Vendor & Budget Management: Ability to recommend cost-effective solutions while adhering to budget constraints. Professional Growth: Commitment to staying updated with emerging technology trends and best practices in IT support.
    $34k-58k yearly est. 10d ago
  • Technician I, GMP Support (Sanitation)

    Forge Biologics

    Columbus, OH

    About Forge At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from idea into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities - all united by one goal: improving lives. If you're driven by purpose and excited to make a tangible impact, this is where your journey begins. Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won't just watch innovation happen - you'll be part of it. Whether you're scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you'll play a key role in bringing hope to patients with genetic diseases. About The Team: The GMP Manufacturing Support Technician performs a wide range of functions crucial to AAV gene therapy production. This position is responsible for cleaning and sanitizing GMP equipment and facilities, stocking supplies, and assisting with tubing set preparation. This is a great opportunity to gain hands-on experience in a regulated manufacturing setting and contribute to the production of life-changing gene therapy products. What You'll Do: Clean and sanitize GMP manufacturing areas and equipment following standard operating procedures (SOPs) and current Good Manufacturing Practices (cGMP) regulations. Assist in tube set preparation under supervision, adhering to specific procedures and documentation practices. Monitor and restock cleaning supplies and consumables, maintaining inventory levels and placing orders as needed. Maintain real-time and accurate documentation; perform the manufacturing review of logbooks, MPR's, and associated documents. Assist in troubleshooting and resolving minor equipment or process-related issues under the guidance of senior team members. Collaborate with cross-functional teams, including GMP Manufacturing, Quality Assurance, Quality Control, and Product Development, to support efficient manufacturing operations. Assist in equipment setup, inventory management, and material requests for cleaning and manufacturing activities. Adhere to strict GMP gowning procedures, including the use of sterile coveralls, boots, hair net, face covering, goggles, and gloves to prevent contamination and ensure compliance with regulatory standards for cleanroom environments. Participate in process improvement initiatives by identifying opportunities to enhance efficiency and compliance. What You'll Bring: High school diploma required. Experience with cleaning and sanitization, equipment setup, or media preparation is preferred. Ability to follow written instructions, such as SOPs or work instructions. Basic computer skills and the willingness to learn new systems. Must be self-motivated, a team player, organized and proactive. Experience in a GMP, manufacturing, laboratory, or cleanroom setting is a plus but not required. Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules. Ability to work in classified cleanroom environments for extended periods while fully gowned in aseptic/sterile PPE attire. Able to lift up to 40 pounds and remain standing or walking for extended periods throughout the shift. Physical Requirements: This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned. Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Forge Your Future with Us What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together. At Forge, your growth matters. We're committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we're proud to see team members grow with us. If you're ready to use your talent to help deliver hope to patients around the world, join us - and be part of something bigger than yourself. We've Got You Covered We take the health and happiness of our employees seriously and are consistently evaluating new ways to make our benefits truly UnFORGEttable. Health, Dental, and Vision insurance that starts on your first day at Forge, with 90% of premiums covered for team members as well as dependents Competitive PTO (plus 14 paid company holidays) Annual bonus for all full-time employees 401(K) company match Onsite gym Fully-stocked kitchen with free food/drinks 12 weeks of paid parental leave - additional discount programs include childcare support & dependent care Employee Assistance Programs Wellness benefits (financial planning services, mental health counseling, employer paid disability) Professional & Personal development resources
    $36k-62k yearly est. 8d ago
  • Technical Support Specialist - iPad and Laptop Troubleshooting

    Blue Star Partners LLC 4.5company rating

    Columbus, OH

    Job Description Job Title: Technical Support Specialist - iPad and Laptop Troubleshooting Onsite: 100% onsite with possible offsite visits to support users in client footprint Period: 04/01/2025 - 08/31/2025 (potential contract-to-hire) Hours/Week: 40 hours Rate: $20/hour Contract Type: W-2 only, no visa sponsorships or subcontracting Requirements: Must have a valid driver's license and reliable vehicle Scope of Services: The client is seeking a team of Technical Support Specialists to provide hands-on troubleshooting and technical support for iPads, laptops, and network connectivity issues for frontline utility workers. The role will primarily support the Work and Asset Management (WAM) R2 rollout, assisting employees during key phases: Train-the-Trainer: Ensuring trainers are equipped with functional devices and network access. Large-Scale Training: Supporting users during mass deployment, resolving access issues, and troubleshooting common technical problems. Hypercare: Providing Tier I technical support and escalating more complex issues to Tier II teams as needed. The ideal candidate has previous experience in a Genius Bar, Geek Squad, IT help desk, or similar technical support environment, with strong troubleshooting skills and the ability to guide non-technical users through issue resolution. Role, Responsibilities & Deliverables: Provide Tier I technical support for iPads, laptops, and network connectivity. Diagnose and resolve common technical issues, such as: Network connection failures. Device setup and configuration. Software installation and troubleshooting. User access issues (logins, password resets, permissions). Escalate Tier II issues to higher-level IT teams when necessary. Assist in setting up new devices and ensuring proper functionality before deployment. Work directly with frontline utility workers to ensure seamless access to required tools. Provide in-person support and occasional offsite visits within the assigned footprint. Document resolutions and update knowledge base articles as needed. Collaborate with training teams to support WAM R2 rollout phases. Skills & Experience: 1-3 years of hands-on experience in IT support, help desk, or technical troubleshooting. Strong experience troubleshooting iPads, laptops, and basic networking issues. Ability to quickly diagnose and resolve hardware and software problems. Familiarity with Windows, iOS, and enterprise IT environments. Experience escalating issues to Tier II or higher-level support teams. Strong communication skills-able to explain technical issues to non-technical users. Ability to work independently and travel within the designated region as needed. Education & Certifications: Associate's or Bachelor's degree in IT, Computer Science, or a related field preferred (or equivalent experience). IT certifications (CompTIA A+, ITIL, or similar) are a plus.
    $20 hourly 8d ago
  • SAP- Technology Support Lead NAMR

    Jpmorgan Chase & Co 4.8company rating

    Columbus, OH

    JobID: 210688245 JobSchedule: Full time JobShift: Day Base Pay/Salary: Chicago,IL $118,750.00-$160,000.00 Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Technology, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm's systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience. Job responsibilities * Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm * Support the day-to-day maintenance of the firm's systems to ensure operational stability and availability. * Participate in a global production support team, supporting multiple applications with a focus on SAPFI, SAPFINAPPS, SAPBW. * Adhere to standard ITIL processes for Incident, Problem, and Change management, including key Operate SLAs. * Work closely with project development teams to understand future releases, impacts to environment, user functionality, and capacity planning. * Serve as a key participant in project implementations, production go-live decisions, and production readiness reviews for code deployments. * Drive long-term strategies to maximize application effectiveness and support team potential, adhering to best practices for infrastructure * Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools * Lead in the maintenance of forecasts, metrics, demand, and capacity to support future and existing enhancements. * Lead core production activities for multiple applications to improve overall delivery of operations and support capabilities for JPMC business partners. * Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Required qualifications, capabilities, and skills * 5+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services * 7+ years of experience or equivalent expertise in supporting SAP applications, specifically SAPFI, SAPFINAPPS, and SAPBW. * 3+ years of experience troubleshooting, resolving, and maintaining information technology services. * 3+ years of UNIX experience. * 3+ years of experience working with Control-M. * Strong hands-on experience with SAP ABAP programming and HANA SQL scripts. * Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud * Proficient in observability and monitoring tools and techniques * Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework * Excellent oral and written communication skills, with the ability to communicate at all levels of management. Preferred qualifications, capabilities, and skills * Demonstrated success in a fast-paced, dynamic production support environment. * Excellent troubleshooting skills for data quality and reporting issues, data loads, and BPC processing. * Advanced hands-on knowledge of Business Objects, EPM, and Advanced Analysis. * Financial Services industry experience preferred. * Quick learner, adaptable, and able to operate under pressure during critical support periods. * High level of analytical skills in an IT environment and ability to lead a team.
    $118.8k-160k yearly Auto-Apply 14d ago
  • IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC)

    Department of Defense

    Columbus, OH

    Apply IT CYBERSECURITY SPECIALIST (SYSANALYSIS/INFOSEC) Department of Defense Defense Finance and Accounting Service IT DIR OFFICE; INFO AND TECH ENTERPRISE SERVICES, CLOUD PROJECT MGMT OFC, ZTAJ Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Summary Defense Finance and Accounting Services (DFAS) mission is to lead the Department of Defense (DoD) in finance and accounting by ensuring the delivery of efficient, exceptional quality pay and financial information. Overview Help Accepting applications Open & closing dates 12/10/2025 to 12/24/2025 Salary $106,365 to - $143,051 per year View salaries at: ***************************************************************************************** Pay scale & grade GS 13 Locations 1 vacancy in the following locations: Indianapolis, IN Cleveland, OH Columbus, OH Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed Yes-You may qualify for reimbursement of relocation expenses in accordance with agency policy. Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * National security Financial disclosure No Bargaining unit status Yes Announcement number DFAS-DHA-ML-12844137-26 Control number 851775600 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency All US Citizens. Duties Help * Manages the cloud computing architecture for DFAS which includes the front-end platforms, servers, storage, databases, software, delivery, networks required to manage cloud storage, analytics and intelligence. * Expertly develops and coordinates cloud architecture, develops a cloud strategy and coordinates the adaptation process. * Conducts complex research and continuous validation of rapidly-evolving cloud technologies to develop enterprise-wide strategies, techniques and procedures for all DFAS cloud-based application integration efforts and environments. * Ensures all enterprise Infrastructure-based capabilities and systems are engineered for operational efficiency and meet or exceed service-level standards. * Plans, organizes, and determines scope and depth of system(s) and controls which are largely undefined. * Develops new ways to measure program accomplishments, results and effectiveness. * Works with contracting representatives to review contract requirements for hardware, software and other cloud technology to assist in overall negotiation process. Requirements Help Conditions of employment * U.S. Citizenship or National * Suitable for Federal Employment * Registered for Selective Service (if applicable) * This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination. * New employees to the Defense Finance and Accounting Service will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov. * In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months. * Telework availability is limited and will only be provided on a rare case-by-case basis during situations where Agency Leadership has determined that telework serves a compelling DoD need. Qualifications Resumes for federal government positions need more detailed work descriptions and accomplishments than a typical private sector resume. Please be sure to clearly describe the full scope of your work experiences in your resume. Basic Requirement: Applicants must have IT-related experience demonstrating the following competencies appropriate to, or above, the level of this position. Your resume and work experience should clearly support your ability to meet these competencies and will be evaluated as part of the entire application process. * Attention to Detail - Is thorough when performing work and conscientious about attending to detail. * Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. * Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. * Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to the Basic Competency Requirements listed above, one year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade GS-12 in the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as: serving as the Subject Matter Expert for hardware, software, storage and backups ran and created on cloud and virtual desktop systems; including experience with Continuity of Operations (COOP) as it relates to cloud and virtual desktop systems. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement. We may use this announcement to fill additional vacancies within 90 days of the closing date. Education Education is not substitutable for specialized experience at this grade level. Additional information * Moving expenses WILL be paid. * Selections are subject to restrictions resulting from the DoD Program for Stability of Civilian Employment. * As a condition of employment, you may be required to serve a 1 YEAR during which we'll evaluate whether your continued employment advances the public interest. The evaluation will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment advances agency or governmental goals; and whether your continued employment advances the efficiency of the Federal service. At the end of the probationary period, your employment will be terminated unless you receive certification that your continued employment advances the public interest.? * This position is EXEMPT from the Fair Labor Standards Act. * Travel requirement is occasional. * This position is covered by a bargaining unit. * This position is being filled under the Direct Hire Authority for Certain Personnel of the Department of Defense via delegated authority by the Office of the Secretary of Defense. Positions may be filled as permanent or term with a full-time or part-time work schedule. Pay will vary by geographic location. We reserve the right to close this announcement early or to extend, as appropriate, based upon the needs of the Agency. Qualified application packages may be referred to management at various points in the selection process depending on the number and timing of applications received. Selections may be made at any point during the announcement open period. * Veteran's Preference: Veteran's preference does not apply under this Direct Hire Authority (DHA). * PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only. * Males born after 12-31-59 must be registered or be exempt from Selective Service (see ******************** * Retired Civil Service Employee: Employment of retired Federal employees receiving an annuity is subject to the requirements of the Department of Defense (DoD) policy guidance. (See DoD Instruction 1400.25, Volume 300, here). * The Security Designation will vary and dependent upon position and may require a secret clearance or higher. Employment in this position requires a background investigation which may delay starting date. If you are selected and cannot obtain a favorable security determination within a reasonable period of time due to disclosed/undisclosed background issues, the employment offer may be withdrawn. Individuals selected are required to obtain/maintain a favorable security determination to occupy a sensitive position within the agency as a condition of employment. Failure to maintain eligibility to occupy a sensitive position may result in termination. For more information see the security section of Understanding Vacancy Announcements. * Criminal History Inquiries- For some positions, criminal history inquiries may not take place before you receive a conditional job offer. Please see Fair Chance to Compete for Jobs Act of 2019 (dfas.mil) for more information on The Fair Chance to Compete Act, exceptions, and DFAS contact information. * All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact ************ for assistance. Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. IMPORTANT NOTE - YOU MUST FOLLOW ALL APPLICATION INSTRUCTIONS CAREFULLY. ERRORS OR OMISSIONS MAY AFFECT YOUR RATING. You will be evaluated on how well your qualifications, as demonstrated in your application materials (e.g., resume, supporting documents) and your responses on the application, meet the requirements listed in this vacancy announcement. DFAS recognizes the value of competencies gained through formal education and professional certifications. To ensure that consistent credit is given for these credentials in the selection process DFAS has developed standard selection criteria to be used when filling positions in professional and administrative series. Selections for professional and administrative positions will be based on four categories of selection criteria: Experience, Other, Education, and Certifications. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. * Employment with DFAS means access to generous benefits such as: health, vision, and dental insurance, retirement benefits, paid time off, and educational benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/24/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. How to Apply Help To apply for this position, you must provide a complete Application Package. Click 'Apply Online' to create an account or log in to your existing USAJOBS account. 1. Follow the prompts to complete the application and upload required documents. 2. Please ensure you click the Submit My Answers button to submit your application. 3. Check application status by logging into your USAJOBS account, clicking Application Status, then More Information for this position. Return to an incomplete application by logging into your USAJOBS account and clicking Update Application in the vacancy announcement. You must re-select your resume and other documents from your USAJOBS account or your application will be incomplete. Agency contact information HR Customer Care Center Phone ************** Email ************************************************ Address DFAS - INFO AND TECHNOLOGY DIR OFFICE 4800 Mark Center Drive Alexandria, VA 22350 US Next steps The resume you submit will be used to assess your qualifications for the job and to identify the best-qualified applicants to be referred to the hiring manager for further consideration and possible interviews. We will notify you of the outcome after each of these steps is completed. After making a tentative job offer, we will conduct a suitability/security background investigation. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help You must provide a complete Application Package which includes: * Resume: A two-page maximum resume is required. Applicant guidance on the two-page resume requirement may be found at **************************************************************************************************************************************** or at ******************************************************************* * Complete initial Eligibility Questionnaire: Your resume must demonstrate the quality of your work as it relates to the experience requirements outlined in the job announcement. * Other Supporting Documents The following supporting documents are ONLY required if applicable to your personal qualifications or status. They must be received by the closing date of the announcement. * Transcripts and/or Certifications: For additional information on acceptable documents, click here Transcripts and Certifications. All applicants to include current agency employees/contractors must also document your education and/or certifications in your resume. To be creditable, education must have been obtained in an accredited college or university recognized by the U.S. Department of Education. * Veterans Preference: If you are claiming veteran's preference, you MUST submit the appropriate documentation. * Cover Letter: You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or determine eligibility for preference. * Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. To download the checklist, select "Save" or "Save As" instead of "Open." Save the document to your device then open it as a PDF. Once the form is opened, select "Enable All Features" and the form will populate so that it can be completed. ************************************************************** * Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist. * Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist. * Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist. WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 12/24/2025, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded, or faxed is received, legible and accurate. HR will not modify answers submitted by an applicant. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
    $106.4k-143.1k yearly 14d ago
  • Help Desk Agent

    Cayuse Holdings

    Columbus, OH

    **_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_
    $15-17 hourly 27d ago
  • Junior BIM Technician

    Arcadis 4.8company rating

    Columbus, OH

    Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world's most complex challenges and deliver more impact together. Role description: Arcadis is looking for a full-time Junior or Entry-Level BIM Technician to join our Water Design team. This hybrid role will be based out of our Columbus, OH location. The Junior or Entry-Level BIM Technician will be responsible for developing engineering drawings and models and preparing designs from general instruction and/or preliminary sketches, diagrams, or schematics prepared by Engineers or others. The ability of the Junior or Entry-Level BIM Technician to perform their own designs (Engineering) is preferred but not a requirement. Role Accountabilities We are looking for an junior/entry-level CAD/BIM Designer to join our team and support the creation of detailed project drawings, plans, and models for a variety of engineering projects. The role is responsible for Updating and creating drawings for site development, grading, utility piping layouts, process mechanical plans, and construction details using AutoCAD and Revit. You will work closely with engineers and designers to generate accurate, high-quality engineering drawings from provided redlines or design schematics. Responsible for producing floor plans, elevations, section cuts, and schedules in AutoCAD and Revit. You will also be tasked with maintaining site record drawings and ensuring that your work aligns with discipline-specific and company CAD/BIM standards. Meet project deadlines while maintaining quality and accuracy will be critical to the success of the projects you contribute to. Manage your workload throughout the entire project lifecycle, coordinating with local engineers and remote teams to ensure timely delivery of construction plans and related documents. The ideal candidate will demonstrate strong knowledge of CAD and BIM standards, with proven experience working with facility MEP system drawings, asset hierarchies, and associated O&M documents. Proficiency in the Microsoft Office Suite is required to efficiently manage project documentation and daily tasks. Excellent written and verbal communication skills are essential, as this role involves working collaboratively within a team environment and coordinating effectively with colleagues across multiple offices. Required Qualifications 0-2 years of experience working in CAD and BIM, with proficiency in both AutoCAD (2016 or newer) and Revit. High school diploma or equivalent plus up to 2 years of college/university level education in Engineering or similar, Preferred Qualifications A background in architecture, construction management, engineering, or a related field is preferred Experience working with remote teams will be a valuable asset. Why Arcadis? We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It's why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You'll do meaningful work, and no matter what role, you'll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. Our Commitment to Equality, Diversity, Inclusion & Belonging We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law. Arcadis offers benefits for full time and part time positions. These benefits include medical, dental, and vision, EAP, 401K, STD, LTD, AD&D, life insurance, paid parental leave, reward & recognition program and optional benefits including wellbeing benefits, adoption assistance and tuition reimbursement. We offer nine paid holidays and 15 days PTO that accrue per year. The salary range for this position is $20.65-$30.98 per hour. Actual salaries will vary and are based on several factors, such as experience, education, budget, internal equity, project and location. #Resilience-ANA #Water-ANA #LI-RV1 #EarlyCareersANA
    $20.7-31 hourly Auto-Apply 53d ago
  • 2026 Information Technology - Local Government Summer Intern

    Franklin County, Oh 3.9company rating

    Columbus, OH

    The MORPC Local Government Summer Internship Program provides the opportunity for undergraduate and graduate students to obtain practical work experience with a local government within MORPC's 15-county region to prepare them for possible careers in public service. MORPC coordinates the recruitment and placement of students to match each host's request; hosts make the final hiring decision and provide an hourly wage. Interns work for a host for a minimum of 16 hours to a maximum of 40 hours per week for a 10- to 14-week period, which means there are both part-time and full-time positions available. The summer 2026 internship program will begin on May 12th and will end on August 14th. Interns gain applicable knowledge to enhance classroom learning by working with current government professionals throughout Central Ohio and acquire insights into the services provided by a regional planning commission. Interns also can attend monthly commission meetings as well as special MORPC-sponsored events and are paired with a MORPC staff member to serve as their mentor during the summer internship program. Previous IT interns have gained experience using PowerApps, Action 1, OneDrive, Microsoft 365, and other software programs on the job. Specific past assignments include: * Migrating employee accounts to .GOV domain * Setting up devices in a community's new health department building * Creating a new IT ticketing system app and SharePoint page * Organizing a city's technology resource page * Setting up firewall and VLANs * Help Center Operations and troubleshooting * Imaging new computers, reimaging old computers, and other duties as assigned Qualifications Students must meet the following requirements: * 30 hours of completed college coursework * Interest in public service careers * GPA 3.0 or higher (preferred) * Legally eligible to work in the United States * Reliable transportation to and from work * Attend a Central Ohio college OR attend other college and have access to local housing Benefits All MORPC internships are paid opportunities! Pay ranges between $15 to $20 per hour depending on the host. Additional benefits include practical work experience, mentorship, and exposure to services offered by a regional planning commission. Please apply online at ***************************** or you may mail a resume to: MORPC Attn: GA-9-26 111 Liberty St., Suite 100 Columbus, OH 43215 ************* No phone calls please.
    $15-20 hourly 19d ago
  • Tier 1 Help Desk Technician

    Linear 1 Technologies

    Dublin, OH

    Job DescriptionSalary: $19.50 - $26.50 per hour About the Role Linear 1 Technologies is seeking a motivated, customer-focused Tier I Support Desk Technician to join our growing team. This role is perfect for someone who thrives in dynamic IT environments and enjoys solving problems for a variety of clients. This role is in our Dublin, OH office, but you will travel to client sites minimally. Were looking for someone confident in their technical skills, who communicates well, and is committed to providing excellent support. Youll work alongside experienced engineers and other Tier I IT Support Desk Technicians. You will contribute mostly to daily support tasks, but you will be challenged with involvement in larger projects as your knowledge and skills grow. Key Responsibilities Provide frontline technical support via phone, email, and on-site visits Monitor and manage alerts and support queues through the internal HubSpot ticketing system Document actions taken in tickets to support billing and ongoing service quality Escalate advanced tickets to senior technicians Troubleshoot and resolve hardware, software, telecom, and network connectivity issues Install, configure, and test desktop/laptop systems and network devices Assist with small IT projects and support senior technicians on larger deployments Communicate effectively with clients, especially when providing guidance or ETA updates After-hours on-call rotation shared by all technology team members if promoted to full-time status. Learn new technologies quickly and apply them in a hands-on environment Coordinate with vendors or third-party service providers when needed Maintain a clean, professional, and organized approach to support requests Identify and communicate continued educational needs Additional Responsibilities if hired Full-Time After-hours on-call rotation shared by all technology team members. Skills & Qualifications Must-Have: 2+ years in IT support (or equivalent IT coursework) Understanding of Microsoft 365 administration at the tenant level, such as user provisioning, license management, and basic configuration Working knowledge of Windows 10/11 at the administrative level, including setup, configuration, troubleshooting, and basic scripting Strong interpersonal, customer service, and documentation skills Basic networking knowledge (routers, switches, firewalls) Sincere drive to constantly learn, improve, and grow Ability to lift up to 40 pounds and navigate office environments Drivers license and insurability to drive the company vehicle Preferred: Prior MSP experience Familiarity with Ubiquiti, Arista, Meraki, MikroTik Understanding of DNS services and products Certifications: A+, Network+, MCP What We Offer Immediate Benefits: Company laptop and tools provided Company vehicle to use for client visits A supportive, flexible work environment with room to grow Opportunities to work in a variety of technologies and client environments Additional Benefits if hired Full-Time: 50% employer-paid health, dental, and vision coverage IRA plan with 3% company match (after 1 year of service) Paid time off (9 vacation days, plus sick/personal days) Life insurance and other benefit options Paid professional development or certification reimbursement About Linear 1 Technologies Linear 1 Technologies is a Managed Service Provider (MSP) specializing in VoIP telecommunications, fiber internet, IT network infrastructure, and cybersecurity. We partner with clients across Central Ohio to deliver scalable, custom solutions that support their long-term success. We arent just vendorswere trusted IT allies.
    $19.5-26.5 hourly 6d ago
  • Specialist, IT (NE)

    Nexstar Media 3.7company rating

    Columbus, OH

    WCMH-TV in Columbus Ohio is looking for a full-time IT systems/Network Engineer. The IT Systems/Network Engineer will provide and perform all information technology support for the station, and to assist with installation and setup of other digital broadcast systems. This individual is responsible for administering the IT policies and procedures of the company, maintaining servers, printers, VPN, wireless access points, domain controllers and PC workstations. Manage user accounts through Active Directory Manage and assist users with E-mail and desktop support Install, manage and maintain servers and workstations with various Windows and Linux OS Administer antivirus and similar support systems Serve Engineering, News, Production, Promotion, and Sales Departments by providing quality support services Work closely with Engineering to implement new technologies and technical infrastructure for the station Manage and maintain News production server system, News content storage and playout system, graphics and editing systems Perform other duties as assigned Requirements & Skills: Bachelor's Degree in Information Systems, or equivalent combination of education and work experience required Strong Information Technology background and networking skills required Microsoft and Cisco certifications are a plus Experience with remote desktop applications and VPN required Knowledge and experience with Adobe editing systems required Experience in broadcast television or a related field preferred Experience with AV switching, video encoding/decoding and file transcoding a plus Fluency in English; strong communication skills, both verbal and written Strong interpersonal and organizational skills Ability to meet deadlines, prioritize assignments, and handle multiple tasks simultaneously Ability to work extended hours, as needed #LI-Onsite
    $83k-101k yearly est. Auto-Apply 4d ago
  • IT Internship

    OTC Industrial Technologies 4.5company rating

    Columbus, OH

    Job Title: IT Intern We are seeking motivated and enthusiastic IT Interns to join our IT team. We have roles in various areas of information technology including system development, network support, and cybersecurity. These internships offer the opportunity to learn from experienced professionals and contribute to real projects that support the company's IT infrastructure. Here are some examples of the areas you may be working in: * System Development: * Assist in the design, development, and testing of software applications. * Collaborate with developers and stakeholders to gather requirements and improve system performance. * Help maintain and update internal applications and databases. * IT Support * Provide support to end users with troubleshooting, research, or assisting customers with software and hardware. * Identify, diagnose, and effectively resolve issues both locally and remotely * Upgrade and decommission end user hardware that has reached end of useful life per company standards. * Network Support: * Provide support in maintaining the company's network infrastructure. * Monitor network performance and troubleshoot connectivity issues. * Assist with network configuration, including routers, switches, and firewalls. * Document network configurations and create user guides for network access. Requirements: * Currently pursuing a degree in Information Technology, Computer Science, or a related field. * Basic understanding of system development, including software lifecycle and coding practices. * Knowledge of networking concepts, including TCP/IP, DNS, and VPN. * Familiarity with cybersecurity principles and common security tools. * Strong problem-solving skills and attention to detail. * Ability to work both independently and as part of a team. * Good communication skills and willingness to learn. What We Offer: * Hands-on experience in a dynamic IT environment. * Mentorship from industry professionals. * Exposure to real-world IT challenges in system development, network support, and cybersecurity. * Potential for full-time employment after internship completion.
    $27k-36k yearly est. 60d+ ago
  • Senior IT Endpoint Support Technician

    Ohiohealth 4.3company rating

    Columbus, OH

    **We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** **Responsibilities And Duties:** 75% Technical Support Provide the most Senior Technical support for a given site. Address user escalations and high priority issues as assigned. Works with other site technicians to assist them with closure of tasks and requests as needed. Drafts, modifies, and or reviews knowledge-based articles as needed to ensure and support consistency throughout enterprise. Provides training to new associates as needed. Provides input to continuous improvement opportunities as they are identified. Fulfills on-call duties on a rotational schedule. 15% - Customer Service Is an ambassador for IT at the site assigned. Works to develop relationships with campus personnel. Performs regular rounding to all departments at site. Frequently receives feedback from customer satisfaction surveys to understand where continuous improvement opportunities exist. Provides feedback to the manager related to other technician's customer service skills and recommends areas for improvement. Attends customer service skills training as provided and coaches other associates on how to provide excellent customer service. 10% Administrative Participates in periodic team meetings to establish ongoing communication and collaboration within team and consistency throughout the enterprise. Attend leadership meetings as requested to represent the team. Provides input to the Manager related to technician performance. **Minimum Qualifications:** Associate's DegreeITIL - Information Technology Infrastructure Library - Axelos **Additional Job Description:** + Degree in IT related field of study and/or + 3 years' experience in IT related field and CompTIA A+ Certification **SPECIALIZED KNOWLEDGE** 2- 3 years prior experience working in an Information Technology/Support field, healthcare environment preferred, with a proven track record of excellent customer service skills. ITIL Foundation certified or will work towards completion within 1 year of hiring date. Extensive level of knowledge related to PCs, mobile devices, software, endpoint operating systems, accessories / peripherals, including printers, as well as remote connectivity tools. Working knowledge of information security principles and practices. Ability to develop Macros, templates, and scripts that modify desktop software/hardware environment. Extensive knowledge supporting and providing end user assistance with MS Office applications. Ability to communicate effectively with individuals at all levels in the organization. Knowledge of Service-Now, Microsoft Configuration manager, and Configuration Management Data Base (CMDB). Excellent time management skills with the ability to properly prioritize work and hold to a schedule of events. Ability to work independently with little supervision or as part of a collaborative team. **DESIRED ATTRIBUTES** Self-motivated with the ability to collaborate with team to train and assist with providing excellent customer service while effectively addressing operational issues as they arise. Ability to work in a highly dynamic health system. Bachelor's Degree in Information Technology/Support field, CompTIA A+ Certification, Microsoft Certified Professional (MCP). Knowledge of Service Level Management activities and how they integrate with the ITIL Service Support Processes. Experience in a similar size IT environment, 35,000 devices and users. **Work Shift:** Day **Scheduled Weekly Hours :** 40 **Department** IS Field Support Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
    $30k-39k yearly est. 3d ago
  • IT Support Technician

    Versova

    Johnstown, OH

    Job Title: IT Support Technician I Department: Information Technology Reports To: IT Regional Manager Job Type: (Full-time, Part-time, Remote, etc.) Full Time, onsite Travel: minimal between farms Job Summary The IT Support Technician I (ITST) is responsible for installing, maintaining, and troubleshooting computer hardware, software, and network systems while providing excellent customer service to end-users. This role is crucial in ensuring the company's technology infrastructure runs smoothly, supporting overall business operations and productivity. Essential Job Functions Install, maintain, and repair computer-related equipment, including laptops, desktops, phones, tablets, printers, and network devices Troubleshoot basic hardware, software, and network issues Provide technical support and training to end-users Manage and maintain technology inventory Implement and monitor security measures Set up and manage user accounts and permissions Perform regular system updates and maintenance Assist in technology disposal and data security Collaborate with the IT team on projects and improvements Other duties as assigned Required Qualifications High School Diploma, GED, or equivalent experience 0-2 years of relevant experience, preferably in IT technical support Proficiency in computer hardware, software, and networking systems Strong problem-solving and analytical skills Excellent communication and customer service abilities Knowledge of IT security best practices Preferred Qualifications Associate's degree in Information Technology, Computer Science, or related field Experience in agricultural or egg industry-specific software Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) Familiarity with mobile device management and VoIP systems Work Environment This position is primarily office-based but involves occasional work in non-office environments such as production areas. The role may require physical adaptability, including crawling in confined spaces or working at heights. There is potential exposure to noise, necessitating the use of protective equipment like hairnets and safety glasses. While the job involves extended periods of sitting and computer use, it also includes occasional lifting of equipment and supplies. The position may demand flexibility with work hours, potentially involving irregular schedules or on-call duties for emergency support. Additionally, occasional travel to other locations may be required. About Us: Versova is one of the largest egg producers in the United States, bringing together family-owned farms in Iowa, Ohio, Washington, Oregon, Idaho, Utah, and Colorado. With over six decades of industry experience, our team of more than 2,000 employees is dedicated to exceptional flock care, environmental stewardship, and producing safe, high-quality eggs. More than just a workplace, Versova is a team built on shared values, working together to enrich our communities and uphold the highest ethical standards. As a family of companies and a company of families, we are guided by a strong set of Core Values: Recognition, Initiative, Safety & Security, Service, Community, Respect, Integrity, Ownership, and Excellence. These values drive our commitment to responsible employment, sustainability, and industry innovation. When you join Versova, you become part of something bigger - working together to lead the future of egg production with integrity and excellence. Benefits: Regular performance reviews Health insurance Dental insurance Vision insurance HSA with company match Paid time Off Paid Holidays 401K with company match Tuition Reimbursement Employee Assistance Program Posting Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance. Disclosure This job description is not exhaustive, as employees may perform additional related duties as needed. Employment is based on an 'at-will' basis. Employment is contingent upon the successful completion of a background check, as applicable to the role and in compliance with local, state, and federal laws.
    $31k-53k yearly est. 3d ago
  • IT College Intern (PN 20036321)

    Dasstateoh

    Columbus, OH

    IT College Intern (PN 20036321) (250009A7) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: Caleb Skinner, *************************** Unposting Date: OngoingWork Location: James A Rhodes Office Tower 13 30 East Broad Street 13th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $20.00 for undergrad, $24.00 for graduate students Schedule: Part-time Work Hours: Variable Hours Between 8:00 AM -5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Information TechnologyTechnical Skills: Computer Literacy, Clerical & Data Entry, Operational and Administrative Support, ResearchProfessional Skills: Critical Thinking, Organizing and Planning, Priority Setting, Verbal Communication, Written CommunicationPrimary Technology: Not Applicable Agency OverviewJoin Our Team!Accepting applications for a College Intern position!The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:InclusionPartnership RespectThe Division of Information Technology Services (ITS) is responsible for the safe, efficient and responsible use of technology throughout the agency. ITS provides solutions that support DODD business. Job DescriptionJoin our Team!Accepting applications for College InternWhat will you do?Under general direction creates or updates training (e.g., User Guides, training objectives, Agendas) for Information Technology (IT) Training using Microsoft Office Products (e.g., Word, Excel, PowerPoint).Assists supervisor & Technology-Based Training Developers, or other IT Staff, with coordinating business review sessions, requirements gathering & business or process analysis.Analyze, design, develop or modify existing training material(s). Under direction of ITS leadership &/or other IT staff, use multiple tools & techniques including Photoshop, PowerPoint, & Word for various learning activities.Prepares documentation of computer & human resource factors for new learning, recommends appropriate hardware & software to higher level authorities.Develops system flowcharts & detailed program specifications, structures & procedures including system test procedures todetermine validity & reliability. Writes complete system documentation.The candidate may also work with the DODD IT staff to prepare documentation as needed; or assist in data review/data entry activities. Attends meetings & takes notes when manager is not available. Performs other duties as assigned within scope of internship.Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsRequired Qualifications:Must be enrolled in an accredited college or university Preferred Qualifications:Pursuing a degree program: Information Technology Experienced in Microsoft Office (Word, Excel, Outlook & PowerPoint) Experience with collecting & analyzing data is a plus Supplemental InformationRate of pay is based upon student's academic status This position is year round (this position is NOT limited to a semester) No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications. ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
    $20 hourly Auto-Apply 22m ago
  • Network Technician Tier 2

    Dataperk

    Columbus, OH

    Full-time Description Network Technician Tier 2 About Us: DataPerk is a leading IT Managed Service Provider dedicated to excellence, integrity, partnership, and innovation. Our comprehensive range of services includes web design, programming, hosting, data cabling, network design, hardware and software support, and managed service packages. We take pride in our collaborative and supportive work culture and are committed to delivering secure, scalable technology solutions efficiently and promptly. If you are a skilled IT professional looking to join a dynamic team then apply today! DataPerk is seeking a talented Network Technician Tier 2 to contribute to our mission of providing exceptional IT services tailored to the specific needs of our clients. Role and Responsibilities: General Networking Possess a strong understanding of general networking concepts and the OSI model. Install, troubleshoot, and repair structured cabling, and review technical drawings. Configure and troubleshoot DHCP and DNS (server and gateway). Perform latency checks, packet captures, and review overall network health. Switching/Routing Install, configure, and troubleshoot switches and routers (Fortinet, Meraki, Cisco). Understand broadcast domains and implement VLANs. Install, configure, and troubleshoot switch stacking and power failover. Understand and troubleshoot network topologies. Firewalls Install, configure, and troubleshoot firewalls and site to site VPNs (Fortinet, Meraki, Cisco). Install, configure and troubleshoot client SSL-VPNs (Fortinet, Meraki, Cisco). Experience maintaining licensing and configuration backup plan. Wireless Implement, configure, and troubleshoot wireless systems including Fortinet, Meraki, Cisco, and UniFi. Maintain licensing and backup configuration plans for wireless systems. Intermediate Experience Microsoft 365 administration, configuration, and troubleshooting Server administration, configuration, and troubleshooting Storage administration, configuration, and troubleshooting Network administration, configuration, and troubleshooting Benefits: DataPerk offers an excellent benefits package which includes: BCBS Health, Dental and Vision Insurance (DataPerk pays for 50% of Health Insurance premiums) Company sponsored Short Term Disability, Long Term Disability and Life Insurance Plan Simple IRA Plan with a company match up to 3% contribution Paid Holidays, Paid Time Off, Paid Bereavement, Paid Floating Holidays and more Requirements A bachelor's degree in the area of specialty or an equivalent combination of education and experience. At least five years of industry experience in Network Administration. Possess at least one of the following certifications: CompTIA Network+ Cisco Certified Network Associate (CCNA 200-301 Cisco Certified DevNet Associate Fortinet NSE 4-6 Possess two or more of the following certifications: Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Security Engineer Associate Microsoft Certified: Windows Server Administration Fundamentals CompTIA Server+ CompTIA Security+ Certified Ethical Hacker VMware Certified Professional (VCP) Red Hat Certified Engineer (RHCE) Cisco Certified Network Associate (CCNA) Associate in computer science or comparable experience Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and collaboration skills. A commitment to delivering top-quality IT solutions and support.
    $58k-79k yearly est. 49d ago

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