How to hire a Computer Technician

How to hire a computer technician, step by step

Here's a step-by-step computer technician hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a computer technician job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new computer technician
• Step 8: Go through the hiring process checklist

What does a Computer Technician do?

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1. Identify your hiring needs

   Before you post your computer technician job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a computer technician for hire on a part-time basis or as a contractor.

   Determine Employee vs Contractor Status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   You should also consider the ideal background you'd like them a computer technician to have before you start to hire. For example, what industry or field would you like them to have experience in, what level of seniority or education does the job require, and how much it'll cost to hire a computer technician that fits the bill.

   The following list breaks down different types of computer technicians and their corresponding salaries.

   Type Of Computer Technician	Description	Hourly Rate
   Computer Technician	Computer support specialists provide help and advice to people and organizations using computer software or equipment. Some, called computer network support specialists, support information technology (IT) employees within their organization... Show More	$13-26
   Technician Support Tier	A technician support tier focuses on providing technical support to clients or employees within a company. Typically working in a team setting, a technician support tier addresses technical problems and troubleshoots to identify the root of the issues and perform necessary corrective measures or repairs... Show More	$18-37
   Information Technology/Support Technician	An information technology (IT) support technician is a professional who is responsible for providing support and troubleshoots software and hardware problems faced by customers. As for larger organizations that have their own IT department, technicians must work together internally with their IT staff members... Show More	$14-31

   Show more

2. Create an ideal candidate profile

   Common Skills:

   • Customer Service
   • Desk Support
   • Network Printers
   • Computer System
   • Technical Support
   • Laptop Computers
   • PCS
   • Mac
   • LAN
   • OS
   • Windows XP
   • Software Issues
   • Software Applications
   • Software Installation

   Check All Skills

   Responsibilities:

   • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
   • Manage and maintain desktop security updates company-wide with no downtime of systems due to OS vulnerability exploitation.
   • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
   • Add and configure networked printers for TCP/IP printing and other peripheral equipment including video conferencing equipment.
   • Diagnose and troubleshot computer hardware and software.
   • Fix computers, do inventory of computers, run cables.

   More Computer Technician duties

3. Make a budget

   Including a salary range in your computer technician job description is a great way to entice the best and brightest candidates. A computer technician salary can vary based on several factors:

   • Location. For example, computer technicians' average salary in maine is 35% less than in virginia.
   • Seniority. Entry-level computer technicians earn 49% less than senior-level computer technicians.
   • Certifications. A computer technician with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a computer technician's salary.

   Average computer technician salary

   $39,767yearly

   $19.12 hourly rate

   ---

   Entry-level computer technician salary

   $28,000 yearly salary

   Updated January 13, 2025

   Average computer technician salary by state

   Rank	State	Avg. Salary	Hourly Rate
   1	Virginia	$49,491	$24
   2	California	$49,287	$24
   3	Oregon	$48,003	$23
   4	New York	$45,188	$22
   5	Colorado	$44,891	$22
   6	Nevada	$44,349	$21
   7	Pennsylvania	$43,602	$21
   8	Massachusetts	$43,599	$21
   9	District of Columbia	$43,508	$21
   10	Arizona	$42,360	$20
   11	Minnesota	$42,058	$20
   12	Washington	$42,004	$20
   13	Ohio	$41,683	$20
   14	Texas	$41,419	$20
   15	Missouri	$41,298	$20
   16	Maryland	$41,166	$20
   17	New Jersey	$41,119	$20
   18	Michigan	$40,951	$20
   19	Utah	$38,922	$19
   20	Florida	$38,793	$19

   Average computer technician salary by company

   Company

   Rank	Company	Average Salary	Hourly Rate	Job Openings
   1	The Citadel	$128,219	$61.64	2
   2	Planar Systems	$81,361	$39.12
   3	Bloomberg	$79,066	$38.01	2
   4	JPMorgan Chase & Co.	$70,254	$33.78	63
   5	Arcadis	$69,528	$33.43	4
   6	PayPal	$68,625	$32.99	1
   7	Argonne National Laboratory	$66,633	$32.04	2
   8	Deloitte	$65,798	$31.63	87
   9	Jacobs Engineering Group	$65,583	$31.53
   10	Hawaii Pacific Health	$65,564	$31.52	4
   11	Mouser Electronics	$64,612	$31.06	1
   12	Wiss Janney Elstner	$64,448	$30.98
   13	Esri	$62,885	$30.23	6
   14	Sierra Pacific Industries	$60,607	$29.14
   15	Navistar	$58,678	$28.21	16
   16	Lincoln Holdings LLC	$57,716	$27.75	7
   17	Stellar	$57,591	$27.69	16
   18	St. Joseph Healthcare	$56,905	$27.36	1
   19	Sunrise Systems	$56,387	$27.11	4
   20	Board Of Regents Of The University System Of Georgia	$56,114	$26.98

4. Writing a Computer Technician Job Description

   A good computer technician job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a computer technician job description:

   Computer Technician job description example

   We Believe in Better!
   We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.
   At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.
   
   Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!
   
   Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte , InteliServe™
   
   What success looks like in this role:
   
   Provides support for software, hardware and networking support for desktops, laptops and servers Provides maintenance and support on legacy products Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals Tests and certifies PCs, networks, servers and client approved applications Provides follow-up on problems or escalation.Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout the service delivery transaction.Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system
   
   You will be successful in this role if you have:
   High school degree required6 months to 1-year hands on technical experienceA+ certification a plus Troubleshooting software and hardware problems Knowledge of client specific internal procedures and service delivery requirements Excellent analytical and client communication skills Client and/or governmental clearance may be required Microsoft Server Certified Professional Certification or minimum 2+years of experience in server handling/break fix Police or criminal background verification may be required
   
   #LI-BK1

   Copy This Example

   

5. Post your job

   To find the right computer technician for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with computer technicians they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit computer technicians who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   To find computer technician candidates, you can consider the following options:

   • Post your job opening on Zippia or other job search websites.
   • Use niche websites that focus on engineering and technology jobs, such as dice, engineering.com, stack overflow, it job pro.
   • Post your job on free job posting websites.

6. Interview candidates

   During your first interview to recruit computer technicians, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   Sometimes, it's not enough to interview computer technician candidates, so you can ask them to do a test project. If you are not a technical person and don't know what a test project should be, you can use these websites:

   • TestDome
   • CodeSignal
   • Testlify
   • BarRaiser
   • Coderbyte

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new computer technician

   Once you've selected the best computer technician candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new computer technician. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a computer technician?