Computer Technician job description

We Believe in Better!
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.
At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with cutting edge technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently.

Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us!

Learn more about Unisys and our key solution offerings: Unisys, Stealth™, CloudForte , InteliServe™

What success looks like in this role:

Provides support for software, hardware and networking support for desktops, laptops and servers Provides maintenance and support on legacy products Performs disk replacement on enterprise storage products Installs and maintains PCs and associated software, networks, servers and peripherals Tests and certifies PCs, networks, servers and client approved applications Provides follow-up on problems or escalation.Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout the service delivery transaction.Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

You will be successful in this role if you have:
High school degree required6 months to 1-year hands on technical experienceA+ certification a plus Troubleshooting software and hardware problems Knowledge of client specific internal procedures and service delivery requirements Excellent analytical and client communication skills Client and/or governmental clearance may be required Microsoft Server Certified Professional Certification or minimum 2+years of experience in server handling/break fix Police or criminal background verification may be required

#LI-BK1

Time Type: Full time
Minimum Clearance Required to Start: Secret

Employee Type: Regular

Percentage of Travel Required: Up to 25%

Type of Travel: Local

CACI has an excellent opportunity for an experienced, self-directed, PC Technician supporting the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 at United States Special Operations Command (USSOCOM) located at Tampa AFB, FL. The PC Technicians need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of computing resources. Typical duties include: Installing, configuring and maintaining desktop and laptop PCs and peripherals, such as printers; Installing and configuring application and operating system software and upgrades; Troubleshooting and repairing hardware and network connectivity issues; Removing old equipment and performing data migration to new machines; Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades; Working with hardware and software vendors to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule; Analyzing and making recommendations for hardware and software standardization.

**Certification Requirements:**

+ Microsoft Specialist certification in Windows 7 or Microsoft Specialist certification in Windows 10

+ Applicable DOD 8570 compliance

**Experience Requirements** :

+ At least three years of previous experience working as a PC Technician or more based on level

+ Secret to TS/SCI clearance based on level

What We Can Offer You:

- We've been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

- For over 60 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

**ON-SITE MIDDLETOWN, CT**Deliver efficient and reliable LAN Center Operational services in accordance with published performance metrics and SLAs. Ensure that appropriate operational standards for hardware, software, and processes are established and maintained. Implement new technologies, in concert with engineering organization, to support and enhance operations and the distributed infrastructure.Monitors LAN Server environment and responds to technical problems utilizing a variety of server monitoring tools. Ensures server backups are scheduled, maintained and verified for successful completion to ensure a stable/reliable LAN environment. Continuously builds knowledge of LAN communications in a multiprotocol, leading edge environment in by assembling a new server, including where to place hardware and software and performing restore requests with minimal assistance.Builds understanding of Change and Problem Management processes, assessing impact of change or problems on the environment. Performs established process functions and procedures to ensure availability, integrity and dependability of LAN server environment. Satisfactorily identifies and resolves problems while making use of knowledge in technology environment. Responds to all alerts in a timely manner, and track/determine recurring issues providing information and proposing recommendations. Fosters effective working relationship with team, customers, technical support staff and vendors and seeks ways to enhance individual and team efficiency.In absence of Intermediate or Senior, performs related duties as assigned or requested by Manager. Works closely with LAN staff on issues as needed, in order to achieve goal of strong knowledge. May provide interface with vendors, engineers and business server owners on implementation/installation/maintenance.- You must be able to lift 50lbs
Pay Range

The typical pay range for this role is:

Minimum: 18.50

Maximum: 33.65

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications

Computer course certificate/diploma OR 3 months of experience in at least one the following areas: • Experience in Microsoft Windows Server W2K12 / W2K16 / W2K19. • Experience in building, maintaining, troubleshooting server Hardware. • Experience with monitoring, maintaining, troubleshooting backups.

COVID Requirements

COVID-19 Vaccination Requirement

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications

• Experience with server hardware, backup software, DCIM tools and network protocols.• A+ certified

Education

High School Degree

Business Overview

Bring your heart to CVS HealthEvery one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.