Desktop and Education Support Specialist
Computer technician job in Columbus, OH
The Desktop & Education Support Specialist works within a team to provide supported customers professional computer support services, including resolving software, hardware, and network issues. Provide technical assistance to customers and other support specialists, for solving software, hardware, and network issues across a wide range of Windows and Mac OS platforms. Support customers both on-site and remotely in a professional, client-focused manner, both in a team setting and independently with limited direction. Responsible for delivery and setup of new and updated workstations and peripherals, addressing related support issues, and documented inventory management. Responsible for the deployment of a classroom maintenance plan and for emergency on-site and in-shop repair, video-data projection, audio systems, computer and audio-visual equipment. Works closely with all levels of interdepartmental faculty, staff, and students to either provide training in the proper use of instructional and computing equipment or identify training needed by OTDI or other service providers. Installs new technology into the classrooms and performs as needed upgrades in same classrooms. Performs preventive maintenance in classrooms on a regular basis. Critical tasks performed by this area also include communicating, tracking and reporting computing environment outages. Acts as a team leader for complex projects, assignments and issues associated with the help desk function. Will serve as desktop support for onsite technical assistance. May serve as on-call escalation point. May be required to work a flexible schedule, which could include evenings and weekends.
Required Experience: Two years of experience or knowledge supporting desktop computers running Windows, Mac OS or both in a network environment. Experience with audio/visual equipment used in teaching, meeting, and event spaces. Ability to work as part of a team and take the initiative to work independently. Ability to maintain and manage information and documentation in an organized, systematic way. Professional experience providing customer service.
About USTech Solutions:
"US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."
Recruiter Details:
Name: Ramya Sravani
Email ID: ******************************
Internal Job ID: 25-49726
Information Technology and Enterprise Software Specialist
Remote computer technician job
We are seeking a motivated IT professional to support our company-wide IT needs as well as maintain and implement changes to our various enterprise software tools. The IT and Enterprise Software Specialist will be the go-to person for colleagues with software or hardware questions or problems. This role will also be responsible for maintaining our network infrastructure and security. Additionally, we will rely on the individual in this role to work with our various enterprise software programs to keep them up to date and implement changes with the goal of enabling better reporting and deeper functionality.
Company Summary
Bertec is a leading provider of biomechanical testing and training solutions for researchers, clinicians, and athletes. Founded in 1987, Bertec has been at the forefront of the biomechanics industry, developing innovative technology and software that is used in universities, hospitals, sports teams, and research centers around the world.
Institutions as varied as Nike, the US Olympic Swimming Team, LA Dodgers, Golden State Warriors, Toyota Robotics, the NIH, Cleveland Clinic, Mayo Clinic, Harvard University, Stanford University, and thousands of others around the world rely on Bertec's tools to assess and analyze human movement, balance, and performance.
In addition to its product offerings, Bertec also provides training and support services to its customers. Its team of expert engineers and scientists work closely with customers to understand their unique needs and develop customized solutions to meet their specific requirements.
At Bertec, we are dedicated to advancing the field of biomechanics through innovation, collaboration, and a commitment to excellence. We are always looking for talented individuals who share our passion for improving human performance and wellbeing.
Department: Operations
Reports To: People Systems & Operations Manager
Successful Applicants Will Have These Skills
Ability to utilize AI tools as a resource to effectively configure Bertec's IT tools and systems, and to troubleshoot a wide range of IT issues.
Strong organizational and time management abilities.
Excellent verbal and written communication skills.
Ability to multitask and prioritize work effectively while interfacing with many internal departments
Professional demeanor and customer service orientation.
Experience supporting Windows 10/11, Microsoft 365 (MS Exchange and MS Teams), and experience with hardware and software troubleshooting for user devices and office peripherals.
Exposure to network and server administration (Linux & Windows), VPN setup, PowerShell, Power Automate, SQL, and Docker Containers.
Experience administering and implementing changes in Salesforce, Plexus Online, and/or Helix ALM is strongly preferred.
Deep familiarity with best practices related to network security.
Experience working with customer and technical support personnel from technology providers.
Experience working with payment processing providers.
Essential Job Functions
Help all employees with software and hardware issues related to IT.
Administering our Microsoft 365 environment, including our Teams Phone system.
Maintain Bertec's network infrastructure, security, and other IT assets.
Utilize technology (software, AI, automation, etc. tools) to help streamline processes and create workflows.
Purchase hardware and software as needed for employees as well as network maintenance and upgrades.
Train employees on IT security as well as monitor for intrusions and other security issues.
Advise the Product and Engineering teams on product ideas and implementations related to your field of expertise.
Interface with IT departments in the healthcare industry to answer questions relating to IT security as it pertains to our medical device software.
Maintain company website and manage updates in conjunction with Marketing, Sales, Product, and Quality departments.
Monitor and administer our license key management system.
Qualifications
Bachelor's degree in Information Technology, Computer Science, or related field.
Proven experience in a large or small company IT role.
Excellent communication skills and the ability to work in a collaborative environment.
Strong decision making and problem-solving skills.
Pay & Benefits
· Competitive salary based on skills and experience
· Health, dental, and vision insurance
· 401(k) plan with 4% company match
· Paid time off and paid holidays
· Training and professional development opportunities
Work Environment
Bertec allows a flexible work from home policy. New employees will typically work in office as they are trained and brought up to speed on their job as well as Bertec products and policies. After that point, work from home varies based on job function and responsibilities. This role will be primarily in-office, and in-office work will mainly be performed at Bertec's offices in Columbus, OH.
Help Desk Technician
Computer technician job in Columbus, OH
We are seeking a skilled Helpdesk Technician to join our Client's team. In this role, you will provide enterprise-level IT support by managing user accounts, troubleshooting operating systems, and ensuring smooth operation of identity and access management processes. You'll also assist with device management, resolve tickets efficiently, and apply ITIL/ITSM best practices to deliver exceptional customer service
Basic/expected:
Computer power user at minimum
Excellent customer service skills
Basic experience/knowledge of Active Directory (Users and Computers specifically)
Basic experience/knowledge of Office 365 and Okta (or other identity/SSO/MFA tools)
Intermediate experience/knowledge of Windows OS
Intermediate experience/knowledge of Office applications
Basic experience/knowledge of iOS/mac OS
Basic understanding of the ITIL/ITSM methodologies
Preferred:
1-2 years of Enterprise IT support experience
CompTIA A+/ITIL certifications
MDM experience
KB/ticketing application experience
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
IT Help Desk Support
Computer technician job in Columbus, OH
🚀 IT Support (Help Desk Technician)
⏳ Job Type: 12-Month Contract (Potential for Extension or Permanent)
💰 Pay: $24/hour
Looking to kickstart your IT career? We're hiring an Entry-Level IT Support Technician in Columbus, OH! If you have a Bachelor's in Computer Science, Information Systems, or a related field, and 0-2 years of experience, this is the perfect opportunity to grow your career!
Responsibilities:
Provide technical support for hardware, software, and network issues
Troubleshoot and resolve IT problems quickly and efficiently
Set up and configure computer systems and software
Respond to user inquiries and document support requests
Collaborate with the IT team on projects and problem-solving
Qualifications:
Bachelor's degree in Computer Science, Information Systems, or related field
0-2 years of IT support experience
Willingness to learn and develop technical skills
Knowledge of Windows, mac OS, and office apps
Strong communication and problem-solving skills
What We Offer:
$21/hour
12-month contract with potential to extend or go permanent
Training, mentorship, and career growth opportunities
Ready to Apply?
Send your resume and a short cover letter explaining why you're excited to join the team. We can't wait to hear from you!
Technical Support Specialist
Computer technician job in Springfield, OH
* Uses remote tools and cloud technology to provide technical support for hardware, software, store networks and applications * Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
* Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
* Determines the best course of action to improve performance and efficiency of store systems, equipment and applications
* Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
* Understands and completes proper processes when installing software
* Directs field personnel in installing new equipment that is going on the store network
* Configures and upgrades software on newly installed devices
* Implements software changes for fuel dispensers and fuel tanks
* Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
* Provides troubleshooting by using remote tools connected to other legacy networks
* Manages multiple tickets and works them in order of emergency to lowest priority
* Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
* Reads, interprets and follows procedures described in the internal knowledge base
* Provides documentation for knowledge base articles
* Works with third-party help desk vendors as applicable
* Maintains inventories and orders parts as needed
* Provides phone support as needed
* Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
* Initiates timely communication of critical events to Store Support Team Leads
* Completes other duties, including special projects, as assigned by Management
Skill Requirements:
* Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
* Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
* Ability to research and resolve issues
* Capable of working in a fast-paced environment
* Excellent verbal communication skills and the ability to explain technical information in layman's terms
* Well organized with the ability to work under pressure and meet tight deadlines
* Excellent understanding of intra-department functions and operations
* Ability to perform repeated bending, standing and reaching
* Ability to occasionally lift up to 40 pounds
* Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future™
Desktop Support Specialist
Computer technician job in Valleyview, OH
Key Responsibilities:
Provide frontline support for end-user hardware (desktops, laptops, printers, scanners) and software applications (Office 365, ERP tools, communication platforms).
Troubleshoot and resolve issues related to Windows OS, user profiles, email access, VPN, and printing.
Support mobile device setup and management for sales or field teams.
Set up and deploy IT equipment for new hires or site expansions, ensuring minimal disruption to operations.
Assist with IT support in warehouse/distribution environments, including support for barcode scanners, handheld devices, and label printers.
Escalate and track issues that require higher-level intervention or vendor support.
Collaborate with network and system administrators for more complex technical issues.
Maintain accurate documentation of incidents, resolutions, and asset inventories.
Provide occasional support outside of regular business hours, particularly during product launches, promotions, or peak seasons.
Required Skills and Qualifications:
2+ years of experience in desktop or end-user support, preferably in a corporate or consumer goods environment.
Solid understanding of Windows 10/11, Microsoft 365, and basic networking (DNS, DHCP, IP configuration).
Familiarity with Active Directory, user account provisioning, and permission management.
Hands-on experience supporting printers, label printers, and scanners in a production or warehouse setting.
Strong problem-solving, interpersonal, and time-management skills.
Customer-service mindset with the ability to communicate clearly with both technical and non-technical users.
Preferred Qualifications:
Experience supporting IT in a manufacturing, distribution, or retail environment.
Certifications such as CompTIA A+, Microsoft 365 Certified: Modern Desktop Administrator, or ITIL Foundation.
Familiarity with helpdesk systems like ServiceNow, Jira Service Desk, or Freshservice.
Neuroradiologist - REMOTE 7 On / 14 Off
Remote computer technician job
Neuroradiologist - REMOTE 7on/14off
Remote Work schedule: Work one week, off two weeks
THE BEST CAREERS. RIGHT HERE
@ BROOKLYN'S LEADING HEALTHCARE SYSTEM.
MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES
We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers
. At Maimonides Health, our core values
H.E.A.R.T
drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of
patient-centered care.
The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology.
At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages.
We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough.
In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists.
In this role, you will:
Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage).
Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center.
Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings.
Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission.
We require:
Board Certified in Diagnostic Radiology
A Completed Fellowship in Neuroradiology from an accredited institution
Valid New York State Medical License
REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr.
We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************.
Maimonides Medical Center (MMC) is an equal opportunity employer.
Information Technology Support Specialist
Remote computer technician job
The Ascend Story
Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence.
We partner directly with health centers to build fully integrated, sustainable behavioral health programs-bringing deep clinical expertise, operational support, and long-term stability.
Our work environment fosters:
Collaboration and teamwork
Patient-First Mindset
Work from home opportunities
Career Growth and Professional Development Training
Why Ascend?
You'll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact-and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere.
Position Overview:
We are looking for a skilled IT Services Technician with extensive experience in Microsoft 365 ecosystems, particularly with Microsoft Intune and Azure Active Directory (Azure AD), including familiarity with Entra ID. This role is crucial in supporting our clients' needs for seamless, secure, and efficient IT operations. Position's main oversights and company impact
Key Areas of Ownership:
User Support: Provide first and second-tier technical support for Microsoft 365 services, resolving issues related to email, SharePoint, OneDrive, and Teams.
Intune Management: Manage and troubleshoot device enrollments, application deployments, and compliance policies using Microsoft Intune.
Azure AD Administration: Handle identity management, including user authentication, conditional access policies, and multi-factor authentication within Azure AD.
Entra ID: Work with Entra ID for advanced identity protection, privileged identity management, and identity governance.
Documentation: Maintain detailed documentation of support activities, problem resolutions, and user guides.
Training: Conduct training sessions for users on new features or best practices in using Microsoft 365 tools.
Incident Management: Monitor, escalate, and manage service incidents to ensure timely resolution and minimal disruption to business operations.
Qualifications:
Proven experience in a Services or IT support role with a focus on Microsoft 365.
Deep understanding of Microsoft Intune for mobile device management.
Experience with Azure AD, including Entra ID features.
Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues.
Excellent communication skills, both written and verbal, with a customer-first approach.
Ability to work independently in a remote setting while maintaining productivity and team collaboration.
Certifications like Microsoft Certified: Modern Desktop Administrator Associate or similar are highly beneficial.
Physical Requirements: This is a hyrbid position. Please be aware that the physical requirements below should be considered prior to applying to the position:
Prolonged Sitting: Ability to sit for extended periods during working hours.
Manual Dexterity: Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
Visual Requirements: Adequate vision for reading computer screens and documents.
Communication: Clear verbal and written communication skills for virtual meetings and correspondence.
Hearing: Sufficient hearing ability for participating in phone calls or virtual meetings.
Work Environment: Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.
Ascend Healthcare Inc.
is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.
Service Desk Technical Associate
Remote computer technician job
Title: ServiceDesk (SD) Associate
Employment Type: Contract-to-hire
Industry: Technology Support/Hardware
Role Description:
The ServiceDesk (SD) Associate plays an important role in supporting store operations and equipment used by providing technical support via remote access, phone, email or in person. The ideal SD provides superior courteous support, being resourceful in resolving problems and remaining calm when faced with situations where things are not working properly.
They must work effectively and professionally with customers, vendors and other employees at all times.
Essential Duties & Responsibilities:
• Troubleshoot issues over the phone or via email to include:
• Printers
• Computers
• Telephones
• Point of Sale Peripherals
• Any and all other systems and/or equipment used within the company.
• Proficient use of Microsoft Suite and Google Suite applications is a must.
• Answer incoming phone calls in a prompt, efficient and courteous manner which could include having multiple lines in use at once.
• Review and respond to emails or customer service tickets received in a timely manner. Additionally, system errors reports received should be addressed immediately.
• Maintain a positive customer service-attitude at all times.
• Ensure requests are properly documented and followed through to completion using the proper methods.
• Demonstrate responsibility by owning tasks through to completion or effectively communicating to other IT & Data Associates or IT Specialists to ensure resolution and for seeking help when all efforts are exhausted through the normal methods.
• Operate in a fast-paced environment and provide superior service to multiple sources in a timely and efficient manner.
• The ability to adjust priorities meeting the needs of the most critical issues first is a must.
• Understanding the impact to operations that each issue causes is imperative and should dictate the level of attention and priority given to achieve a solution.
• Be dependable, demonstrating the ability to work with little supervision.
• Follow all Technology policies and procedures.
• Focus on long term solutions to problems, not short-term fixes.
• Be able to pay close attention to detail and determine what course of action to take that will not harm systems or corrupt data.
• Provide support for a number of sources to include co-workers, store associates, vendors and customers.
• Prepare and ship supplies to stores. Maintain accurate records of supplies and shipments.
• Maintain a neat and clean work area at all times.
• Travel to store locations as needed and approved by the manager.
• Additionally, remote work may be required based on inclement weather or emergency.
• Develop and maintain reasonable proficiency with company standard applications and tools through on hands execution and learning through other employees.
• Perform other duties similar to those above as assigned by Manager, Tech End User Services & Support or another qualified corporate representative.
Minimum Requirements / Qualifications:
• Must have good oral/written communication skills in order to effectively interact with customers, vendors and other employees in person and on the telephone.
• Must be customer service-oriented and team-oriented.
• Must have good organizational skills.
• Must be able to effectively manage multiple tasks simultaneously and prioritize their importance based on impact to operations.
• Must have a valid driver's license.
• Must be able to climb up and down ladders, reach, bend, twist, kneel, lift up to 50 lbs. and handle large odd shaped items.
• Occasional travel to stores may be required.
• Must be able to work a flexible schedule including weekends, evenings, and holidays.
FTSi.Tech Disclosure:
FTSi.Tech serves as a staffing agency, not the end client for this position. Our mission is to connect candidates with superior career opportunities while delivering exceptional talent to our clients. We are committed to facilitating successful and mutually beneficial placements for both candidates and clients. Your Success Is Our Focus!
Data Center Technician
Computer technician job in Columbus, OH
Needs for Success:
Ability to listen carefully and follow instructions.
Demonstrated ability to be a proactive contributor to a Team.
Demonstrated aptitude for learning from and teaching other Team members.
Able to distinguish color.
Knowledge in the safe and appropriate use of basic hand tools both for the Telecom and Construction Industry alike.
Exhibit the ability to work in a fast-changing environment while maintaining a positive attitude.
Be a Solid and Reliable Team Player. Report to assigned place of work on time, ready and fit.
Ability to execute assigned project work with a High degree of attention to detail.
Willingness to work days, nights and weekends as required.
Be self-motivated, have integrity, and possess an excellent work ethic.
Have a reliable source of daily transportation.
Read, write, and understand English.
What You Bring to the Table:
High School Diploma, GED or equivalent
2-3 years of telecom experience (Data Center Environment preferred).
OSHA 10 preferred - must obtain within 90 days of hire.
First Aid / CPR certificate within 90 days of hire.
Fiber Optic Association Certifications preferred.
BICSI Technical Certifications preferred.
Supervisory Responsibility:
This position will not have direct reports.
Work Location and Travel:
On-site daily. This position is generally expected to require minimal overnight travel (≈5%). The individual in this role should be able and willing to travel as may be required by Black Box.
Work Environment and Physical Demands:
The standard work environment for this position is indoors, however work outside is at times required. The noise level in the work environment is usually moderate. While performing the duties of this job, the individual is regularly required to sit, use hands, stoop, kneel, reach with hands and arms, and talk or hear. The individual is frequently required to stand and walk. The individual must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The individual may also be required to work from heights and in tight, confined spaces. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required.
Required Tool List:
Wire Stripper /Crimper
8" Cutting Pliers
8" Needle Nose Pliers
9" Torpedo Level
25' Tape Measure
8" Adjustable Wrench
Utility Knife
Electricians Scissors & Cable Splicer's Knife w/pouch
Socket Wrench Set 1.5 or 2"D 7/16,9/16,1/2,3/4,15/16
Open Wrench Set 1/2, 3/4, 5/8
Cable striper
5 in 1 Screwdriver or Flat/Philips screwdriver set
Hammer
Flashlight
Tool Pouch/Belt
Information Technology Support Specialist
Remote computer technician job
**THIS IS AN OVERNIGHT SHIFT FROM 11 pm - 7:30 am ET**
Overview: IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service.
Schedule
11pm - 7:30am EST
Monday to Friday
Fully remote
Location: Orlando, FL (Remote)
Experience
2 years (minimum) in a technical support role
Experience providing customer support
Experience in 24x7x365 Managed Services preferred
Experience using ITSM and Monitoring toolsets
Qualifications, Education, and Training
High school diploma required;
college degree strongly preferred
Must be a U.S. Citizen *NO VISAS*
Microsoft Teams: 2 years (Required)
Microsoft 365: 2 years (Required)
Windows: 2 years (Required)
Google IT Support Professional (Preferred)
CompTIA A+, Network+, Security+ (Preferred)
Microsoft MTA (Preferred)
ITIL v4 Foundation (Preferred)
Mac OS: 2 years (Preferred)
Skills
Highly analytical thinker and troubleshooter
Detail oriented with excellent documentation and communication skills
Self-motivated, passionate about technology, with the desire to learn new things
Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS
Foundational understanding of operating systems and servers, both physical and virtual.
Experience working with active directory to perform basic tasks, such as user creation and password resets
Responsibilities
Triage tickets per specified severity levels
Refer/ escalate customer issues to the appropriate level of support, as needed
Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations
Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems
Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required
Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs)
Perform account management services - User Account creates/disables/terminations/name changes, etc.
Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs
Distribute scheduled reports to customers as required
Supporting end-users by diagnosing and resolving computer hardware, network, and application issues
Assist with cross-training of other team members, as needed
Perform other tasks as assigned by management
Benefits
401(k)
Dental insurance
Health insurance
Health savings account
Paid time off
Vision insurance
Department: Managed Services
Entry-Level Remote IT Specialist Maryland (Veteran-Friendly)
Remote computer technician job
About the Role We're seeking motivated individuals to join our expanding IT team, with a special focus on U.S. military veterans honorably discharged between 2012 and 2025. No prior IT experience? That's okay! We provide hands-on training to help you build the technical skills needed to succeed in a technology-driven workplace. This is an excellent opportunity for veterans looking to start or grow a civilian career in IT.
Responsibilities
Assist with setup, maintenance, and troubleshooting of computer systems and networks
Provide basic technical support and problem resolution
Learn to install and configure hardware, software, and applications
Support cybersecurity and data protection best practices
Collaborate with IT professionals and team members
Qualifications
Veterans discharged between 2012 2025 strongly encouraged to apply
No IT experience required full training provided
Strong communication, teamwork, and attention to detail
Willingness to learn and grow in a fast-paced environment
Technical aptitude or interest in technology is a plus
What We Offer
Competitive pay: $26 $33 per hour
Veteran-supportive work environment
Paid training and certification opportunities
Career advancement paths in IT and tech fields
Flexible remote work options and supportive leadership
Who We're Looking For
We're looking for veterans and transitioning service members ready to build a rewarding civilian career in IT. Your discipline, dedication, and problem-solving mindset are what set you apart we'll help you gain the technical skills to match.
Apply today and start your next mission a successful career in IT!
Information Technology Help Desk
Computer technician job in Marysville, OH
Duration: long term contract
Job Responsibilities
Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Respond to enterprise connectivity issues in an analytical and methodical documented manner
Build rapport and elicit problem details from service desk customers.
Prioritize incidents and service requests according to defined processes to meet defined SLAs.
Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Use remote tools and diagnostic utilities to aid in troubleshooting.
Identify and learn appropriate software and hardware used and supported by the organization.
Work as an effective team member
Remote Online Product Support - No Experience
Remote computer technician job
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Data Entry Product Support - $45 per hour - No Experience
Remote computer technician job
We're looking for Data Entry Specialists for Customer Products across the US to work from home and help top brands improve their products before they hit the market.
Field Service Technician
Remote computer technician job
About R.A. Jones and Coesia
R.A Jones, headquartered in Covington, KY, is a global leader in the design and manufacturing of primary and secondary packaging machinery for the beverage, chemicals, food, pharma & healthcare, and industrial goods industries. R.A Jones offers an extensive portfolio of solutions for applications in aerosol filling, cartoning and box filling, chub packing, cup filling, pouching and modified atmosphere packaging. R.A Jones is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy.
Coesia has operating units in 36 countries, a turnover of 2,015 million euros in 2022 and over 8,000 employees.
About the Role
We are seeking highly skilled electro-mechanical individuals who will be able to perform on-site and telephone support, training, and repair service for R.A Jones customers.This individual will perform field service functions for manufactured equipment and any equipment sold with a warranty. Service work may include, but not limited to, troubleshooting electrical and mechanical systems, PLC programming, wiring, circuit analysis, routine maintenance, repairs, modifications, machine setup, or training of customer personnel.
What You Need to Be Successful
Proficient in field service for major food and filling machines with a strong working knowledge of electrical and mechanical systems.
Diagnose and repair electrical control systems, including PLCs, HMIs, and motor control circuits.
Install and configure sensors, actuators, and other electrical components as required.
Start-up of machines in customer plants, ensuring all electro-mechanical components are properly configured.
Training customer personnel to properly operate and maintain machines with an emphasis on electrical troubleshooting and system integration.
Assistance to customers when there is an electrical or mechanical breakdown.
Performance of contracted or periodic maintenance of machines, including electrical diagnostics and calibration.
Attainment of a working knowledge of all assigned equipment in the field.
Customer check-out demonstrations at Packaging Technologies prior to machine shipments.
Train customer personnel to properly operate and maintain equipment (Formal & Informal).
Contact customers to maintain service and equipment needs.
Assists parts department in determining part numbers as needed by customer.
Advises customers of the latest electrical upgrades for their machines, including preventative maintenance programs and training opportunities.
Assist with customers for assistance with technical troubleshooting involving electrical and mechanical systems.
Support training for new service personnel, focusing on electrical troubleshooting skills.
Recommend equipment changes to engineering and represent customer service and engineering departments in the field.
Performs all other duties as assigned.
What You Need to Be Successful
Strong understanding of electrical systems, PLC programming, and troubleshooting with excellent communication and teamwork skills.
Customer-focused problem solver with a proactive and adaptable mindset.
Technical training in electro-mechanical technology or relevant experience.
Proficiency in electrical and mechanical equipment, Microsoft Office, and effective communication.
Ability to travel extensively (75-80%) in the U.S. and internationally on short notice.
Our Offer
Coesia North America offers a competitive benefit package which includes, among other things:
401K offering 6% company match with no vesting period.
Flexible remote work offering.
8-weeks paid parental leave.
Multiple health benefit & insurance options.
PTO, sick time, and 12 observed calendar holidays.
Company paid short-term disability (80% wager placement) & long-term disability.
HSA company contribution for individual & employer family coverage.
Coesia is an equal opportunity employer and embraces diversity and inclusion.
Entry Level Field Service Engineer - HVAC
Computer technician job in Columbus, OH
Who we are:
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energy-saving solutions provider with core competencies in power electronics and automation, Delta's business categories include Power Electronics, Mobility, Automation, and Infrastructure.
About the role:
The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction.
Key responsibilities:
Commission, inspect, and service cooling systems and related equipment.
Perform routine preventive maintenance, testing, and calibration of cooling systems.
Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments.
Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues.
Provide technical training and support to clients on system operation and best practices.
Maintain accurate service records, documentation, and reports.
Collaborate with engineering and product teams to provide feedback for product improvements.
Ensure compliance with safety regulations, environmental standards, and company policies.
Manage spare parts, tools, and equipment efficiently.
Support continuous improvement initiatives and uphold high service quality standards.
Minium Qualifications:
Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field.
Proven experience in servicing HVAC/refrigeration/cooling systems.
Strong knowledge of thermodynamics, fluid mechanics, and control systems.
Ability to read and interpret technical drawings, wiring diagrams, and service manuals.
Proficient in troubleshooting and repairing mechanical and electrical components.
Good communication and customer service skills.
Willingness to travel frequently and work independently.
Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus.
Working Condition:
Frequent travel to customer sites (regional/national).
On-call availability for emergency support.
Exposure to mechanical, electrical, and environmental hazards (with required PPE provided).
Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field.
Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment).
Strong knowledge of thermodynamics, refrigeration cycles, and control systems.
Ability to read and interpret mechanical/electrical drawings and technical manuals.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service orientation.
Willingness to travel frequently and work independently.
HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
Benefit at Delta Electronics Americas: Life at Delta
EEO Statement:
Delta Electronics Americas is an Equal Opportunity Employer and is committed to compliance with all applicable federal, state, and local laws. Delta Electronics America is committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, marital status, national origin, disability, veteran status, or any other protected characteristic.
Actual pay will depend on factors such as location, skills, experience, market conditions, and business needs. This role may also be eligible for incentive pay, subject to the terms of the applicable plan. Eligible employees receive company-provided benefits in accordance with plan terms and eligibility requirements. Benefits include health coverage, wellness resources, retirement savings plan, paid time off, and other company sponsored programs; parental leave is provided in accordance with applicable law.
Kronos/UKG Workforce Management Support Specialist
Remote computer technician job
Greetings!
Welcome to TechProjects! We specialize in IT-System integration to help with some of the biggest names in the public sectors around New York state. Our company provides exceptional IT solutions for our clients, while also offering top-notch career opportunities for our employees.
At our firm, we work with a diverse range of clients, from cutting-edge startups to established industry leaders.
If you're a tech professional looking for a challenging and rewarding career, we'd love to hear from you. Our company offers competitive salaries, comprehensive benefits packages, and a range of professional development opportunities. Whether you're a seasoned veteran or just starting out in your career, we have a role that's perfect for you.
Thank you for considering our company as your potential employer. We look forward to hearing from you and discussing the exciting opportunities that await you at our firm.
Job Summary:
We are seeking a highly skilled and motivated Kronos Workforce Management (WFM) Support Specialist to join our global support team. This is a Onsite role focused on Level 2 and Level 3 support, requiring deep expertise in Kronos WFM (UKG), strong troubleshooting skills, and excellent communication to resolve issues, collaborate with stakeholders, and ensure uninterrupted workforce operations.
Key Responsibilities:
Provide L2/L3 support for Kronos WFM suite (Timekeeping, Scheduling, Accruals, Absence Management, etc.).
Troubleshoot complex system issues, escalating to vendors or engineering as needed.
Manage and resolve service tickets, perform root cause analysis, and document resolutions.
Support Kronos integrations with other systems (e.g., HRIS, Payroll, ERP).
Handle configuration changes, system patches, and upgrades.
Work closely with HR, Payroll, and IT teams to understand business needs and deliver timely solutions.
Perform regular health checks, system audits, and ensure data integrity.
Participate in system enhancements, testing, and UAT support.
Create and maintain clear support documentation and knowledge base articles.
Deliver prompt, courteous, and effective communication to users and business stakeholders.
Required Skills & Qualifications:
7 to 10+ years of experience supporting Kronos/UKG Workforce Management systems.
Strong hands-on experience in Timekeeping, Scheduling, Accruals, Workforce Integration Manager (WIM).
Proven expertise in troubleshooting, root cause analysis, and resolving escalated technical issues.
Familiarity with Kronos application architecture, job scheduler, and logs.
Experience with interface monitoring, data flow, and integration troubleshooting.
Solid understanding of business processes in HR and Payroll.
Excellent communication skills - both written and verbal - to work effectively across remote teams.
Comfortable working in a fast-paced, high-availability support environment.
Ability to work independently with minimal supervision in a fully remote setting.
Preferred Qualifications:
Experience with UKG Dimensions or transition/migration projects from Kronos WFC.
Knowledge of SQL, API integrations, or reporting tools (e.g., Cognos, Power BI).
ITIL certification or experience working in ITSM frameworks.
Level 1 IT Support Specialist
Remote computer technician job
IS ON-SITE IN SOUTHAMPTON, NY
THIS IS NOT A REMOTE JOB
Important Note on Location & Housing
Due to the nature of this role, candidates must already reside within a reasonable commuting distance of Southampton, NY.
Please do not apply if you are out of state or planning to relocate.
Housing in this area is extremely limited and expensive, and the compensation for this position does not support relocation or long-distance commuting.
Thank you for your understanding.
Summary: To support, maintain and expand current IT and infrastructure capabilities.
Duties and Responsibilities:
· Physical Installation and management of network, security, and phone systems
· Provide maintenance and support to company issued equipment such as individual works stations, printers, and RF scanning devices
· Manage software license and installation as well as providing instruction to the staff regarding proper usage of said software.
· Provide end-user support on third party software programs such as online billing, mobile applications, and control systems commissioning.
· Perform ERP system data and user maintenance
· Responsible for procuring equipment and software as needed and within budget
· Produce reports as needed for management from multiple data sources.
Competencies:
· Proficient with Microsoft Office Suite with a strong emphasis in MS Excel
· Excellent interpersonal and customer service skills
· Firm understanding of existing network programs and capabilities
· Strong analytical and problem-solving skills
· Excellent troubleshooting ability
· Experienced working in a Windows Operating system environment
· Basic Programming and Web Design knowledge
Requirements
· Associate degree in Computer Science or equivalent experience
· At least (2) years of experience in network maintenance or user technical support preferred
· A+, Network+, and similar certifications preferred
· Perform upgrade and maintenance tasks during designated maintenance windows
· Must be able to lift up to 50 lbs.
· Must be able to communicate effectively with coworkers, managers and vendors.
· Ability to frequently stand, walk, kneel, bend, reach and work in hot and cold temperatures.
· Must represent the company in a positive and professional manner.
· Must be able to work with minimum supervision.
Manager Field Service Engineer
Computer technician job in Dublin, OH
Manager, Field Service
Reports to: Director, Commissioning
The Manager, Field Service will be trained in PSA technology (to the extent necessary) and be the primary point of contact for customer requests for ARI system service. The Sr. Manager, Field Service will be responsible for process troubleshooting, routine and preventative maintenance, working with Quality department to process warranty claims and Root Cause Analyses, spare parts fulfillment, and integrating possible upgrades to ARI's PSA systems. He/She will be able to understand and explain system and component performance and best-practice operating procedures to operators and managers.
Duties & Responsibilities:
Experience and skill in PLC-based control systems, associated instrumentation, and mechanical equipment (process piping, pressure vessels, and valves) as required for field installations
Studies P&ID'S, schematics, manuals, and other information to determine installation, operational, and maintenance procedures
Able to read process, mechanical, and electrical drawings and repair equipment, utilizing knowledge of equipment and using standard test instruments and hand tools.
PO creation as needed, updates ERP (enterprise resource planning) system, and prepares service proposals.
Instructs and directs workers in operating, servicing, and repairing equipment.
Works with engineering & quality personnel to resolve unusual problems in system operation and provide feedback on RCA (root cause analysis) reports.
· Develop and execute a global field service strategy tailored to ARI's AdvanSorb-RNG systems used in biogas upgrading applications, ensuring safe, reliable, and high-performance operation across diverse customer installations.
· Create standardized service procedures and documentation for performance monitoring, after-sales service, and maintenance of PSA systems, aligned with industry best practices.
· Collaborate with Product Engineering, Process Engineering, Project Management, Quality Management, and Commercial Teams to incorporate serviceability and lifecycle support into PSA system designs, ensuring long-term customer satisfaction and equipment reliability.
· Develop and manage preventative maintenance programs and service contracts, improving uptime and operational efficiency for customers in the renewable natural gas (RNG) sector.
· Drive data-driven decision making by analyzing field performance data, failure modes, and customer feedback to identify systemic issues and implement corrective and preventive actions.
· Implement and enhance remote monitoring and diagnostic tools to support predictive maintenance and minimize unplanned downtime, reducing onsite intervention and optimizing technician deployment.
· Establish key service KPIs, including response times, equipment uptime, first-time fix rate, and customer satisfaction, with regular performance reporting to leadership.
· Support commercial teams with technical expertise, contributing to proposals, customer presentations, and aftermarket service offerings that enhance value and differentiate the company's PSA solutions.
· Manage field service budgets, vendor relationships, spare parts planning, and logistics to ensure efficient global service delivery while meeting margin and performance targets.
Maintains & grows key relationships with engineers, customers, vendors, and teams.
Other duties may be assigned.
Education & Experience:
Associate's or Bachelor's degree in Engineering or process technology preferred.
5-7 years of related onsite Commissioning experience Required.
Years of experience in the industry may be considered in place of a Degree.
Experience with Allen-Bradley PLCs and motor controls desired.
Experience with electrical systems up to 480VAC is desirable, 4160V would be a plus.
Experience with computer networking is desirable.
Experience with light mechanical and electrical work (e.g., piping and/or wiring) is desirable.
Working in one or more of the following service areas: Natural Gas, Biogas, or Chemical processing.
Experience working at locations like Landfills, Wastewater Plants, and or Industrial Waste Treatment Plants is preferred but not required.
Experience leading interactions with operators and operations management is preferred.
Experience administering a robust and effective service program is highly desired.