Hardware Assembly and Server Provisioning Technician
Norfolk, VA
Job Title: Hardware Assembly and Server Provisioning Technician Department: Assembly Position: Exempt or Non-Exempt, Full-Time, Part-Time, Temporary, Internship IPConfigure is looking to expand our technical staff to meet our growing hardware manufacturing business. The Hardware Assembly Technician will build/assemble servers designed to meet the specific needs of Video Surveillance customers. The ideal candidate will work in person at our Norfolk, Virginia location.
Duties/Responsibilities
Assemble multiple servers a day
Follow quality control procedures; report problems
Test for basic functionality of hardware
Prepare and maintain accurate and detailed records for each server build
Perform assembly activities prior to and upon completion, such as cleaning and organizing
Perform other duties as assigned
Requirements
Building servers and workstations
Fundamental understanding of PC/Server architecture and components
Mechanically inclined, solid understanding of how various technologies work
Component level diagnostic skills
Self-motivated, Multi-tasker, and a good team player
Quick learner and self-starter
Strong attention to detail and ability to thrive in fast-paced environment
Education And Experience
HS diploma or equivalent education
ComTIA A+ or related hardware certifications preferred
Physical Requirements
Ability to lift up to 70 pounds
Sitting, standing and reaching for extended periods of time
Benefits
N/A
IPConfigure, Inc. provides equal employment opportunities to all qualified persons and administers all aspects and conditions of employment without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, severe/morbid obesity, medical condition, military or veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.
Close Support Technician
McLean, VA
Harmonia Holdings Group, LLC is an award-winning, rapidly growing federal government contractor committed to providing innovative, high-performing solutions to our government clients and focused on fostering a workplace that encourages growth, initiative, creativity, and employee satisfaction.
The Corporate Help Desk / Close Support Technician is responsible for delivering comprehensive technical assistance and support to corporate staff and end-users within the organization. This role involves troubleshooting, problem-solving, and providing solutions for software, hardware, and network-related issues. The technician will work both remotely and on-site to ensure end-user productivity and a seamless IT experience.
(This is a part time position)
Key Responsibilities:
Technical Support and Troubleshooting:
Provide first-line support by troubleshooting and resolving technical issues related to hardware, software, and network connectivity.
Handle requests via phone, email, and ticketing system, ensuring timely resolution and user satisfaction.
Escalate complex issues to higher-level IT staff or specialized teams as needed.
Software and Hardware Maintenance:
Install, configure, and update software applications on desktops, laptops, and mobile devices.
Perform hardware diagnostics, repair, and replacement as necessary, including setting up new hardware and decommissioning old hardware.
Collaborate with asset management teams to track hardware and software inventory.
User Training and Documentation:
Educate end-users on best practices and use of standard applications, email, and collaborative tools.
Create and update support documentation, FAQs, and knowledge base articles to aid both users and IT team members.
Conduct periodic refresher training sessions for corporate staff.
Close Support for Executives and VIPs:
Provide tailored, high-priority support to executive staff and VIPs, ensuring swift response and discreet handling of issues.
Conduct proactive checks and preventive maintenance for executive devices and meeting room technology.
System Monitoring and Proactive Problem Resolution:
Monitor IT systems for performance and reliability, proactively identifying potential issues and addressing them before they affect end-users.
Assist in implementing software patches, updates, and security measures.
Collaboration with IT and Security Teams:
Work closely with network administrators, systems engineers, and security teams to address IT needs and enforce policies.
Participate in IT projects, such as new software rollouts, office moves, or system upgrades, as assigned.
Required Skills and Qualifications:
Education and Experience:
Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
2+ years of experience in a help desk, technical support, or desktop support role.
Technical Proficiency:
Strong knowledge of Windows and mac OS operating systems.
Proficiency in Office 365, VPN, remote desktop tools, and common enterprise applications.
Familiarity with network fundamentals, including LAN, Wi-Fi, and VPN configurations.
Customer Service Skills:
Excellent interpersonal and communication skills with a focus on empathy, patience, and professionalism.
Ability to handle high-pressure situations calmly and efficiently, particularly for high-level executives and VIPs.
Problem-Solving and Adaptability:
Strong analytical skills to diagnose and resolve complex technical issues.
Flexibility to work on-site or remotely as needed, including occasional after-hours support.
Preferred Qualifications:
Certifications like CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or similar.
Experience with service desk or ticketing systems (e.g., ServiceNow, Jira).
Basic scripting knowledge for automation of routine tasks.
This role requires a balance of technical expertise, strong communication skills, and a commitment to providing excellent support to internal users across various levels in the organization.
___________________________________________________________________________________________________________
Here at Harmonia we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:
Recognized as a Top 20 "Best Place to Work in Virginia"
Recipient of Department of Labor's HireVets Gold Medallion
Great Place to Work Certification for five years running
A Virginia Chamber of Commerce Fantastic 50 company
A Northern Virginia Technology Council Tech 100 company
Inc. 5000 list of fastest growing companies for eleven years
Two-time SBA SBIR Tibbett's Award winner
Virginia Values Veterans (V3) Certification
We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Harmonia family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to
Traditional and HSA- eligible medical insurance plans w/ Wellness Incentives for employees and family
100% employer-paid dental and vision insurance options
100% employer-sponsored STD, LTD, and life insurance
Veterans Cohort
Gym membership reimbursement
401(k) matching
Dollar-for-dollar 501(c)(3) donation matching
Flexible-schedules and teleworking options
Paid holidays and Flexible Paid Time Off
Adoption Expense Reimbursement
Paid Parental Leave
Professional development and career growth opportunities and paid training days
Employer-sponsored Employee Assistance Program for employee and family
Team and company-wide events, recognition, and appreciation-- and so much more!
Check out our LinkedIn, Facebook, and Instagram to find out a little more about who we are and if we are the right next step for your career!
Harmonia is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics.
Harmonia does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact ***************.
Supervisory Information Technology Specialist
Springfield, VA
Department of Homeland Security Information Technology / Enterprise Support **Location** 1 vacancy in the following location: The Supervisory Information Technology (IT) Specialist reports directly to the Chief Technology Officer/Chief Data Officer (CTO/CDO) and serves as the Director, Enterprise Architecture Division (EAD), the Transportation Security Administration (TSA) Chief Enterprise Architect (CEA) within IT, Technology and Data Directorate, Transportation Security Administration (TSA). The Director, EAD is responsible for ensuring the integrated and coordinated architecture of IT capability and solutions by all TSA programs, projects, and contracts through the creation of enterprise-wide information/data, network, systems, applications, security, business, performance, services, and technical architectures in both classified and unclassified environments.
Duties include:
* Serving as the liaison to Department of Homeland Security (DHS) and other Federal Agencies to ensure that the TSA Enterprise Architecture is aligned with the DHS and Federal Enterprise Architecture. Developing strategic executive level partnerships and coalitions across TSA, DHS and other Federal Agencies to ensure crosscutting architectural areas integrate and work harmoniously to achieve TSA mission and business success. Maintaining a detailed knowledge of all TSA IT programs and representing TSA for all efforts being reviewed through the DHS EA governance process by the DHS Enterprise Architecture Center of Excellence (EACOE), the DHS Enterprise Architecture Board (EAB), and the DHS Acquisitions Review Board (ARB).
* Serving as the highest-level Enterprise Architecture representative for the Agency and a trusted advisor to the Executive Director of IT Operations. Actively involved in strategic, tactical and resource planning as a primary contributor to TSA/IT, TSA and DHS for planning, budgets and Federal Information Technology Acquisition Reform Act (FITARA) compliance. Supporting the TSA vision of being a highly effective and efficient organization through definition, promotion and alignment of TSA enterprise-wide IT solution architectures, segment architectures, and strategic architectures that reduce complexity and maximize mission, business, and IT investments.
* Supporting the TSA CTO/CDO to define TSA strategic priorities in the area of data collection, modeling, storage, governance, sharing, analysis, and identifying new opportunities for growth and improvement to optimize strategic decision making through data analyses. Serving as steward for data quality at TSA and coordinates with other unit supervisors and peers to design agency objectives, goals, priorities and developing and providing data oriented initiatives to improve the quality and efficiency of TSA mission and business operations.
* Contributing as a key member of the Executive Steering Committee for all Cloud related activities within TSA. Meeting with DHS and other representatives to coordinate IT infrastructure development and execution activities. Representing TSA on the DHS Integrated Change Control project. Collaborating with other Federal agencies to coordinate IT initiatives.
Supervisory/managerial responsibilities include strategic planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of organizational units, managers, and employees; coaching and developing staff and assessing and developing organizational capabilities; approving leave; and taking or approving corrective/disciplinary actions.
**Requirements**
** Conditions of Employment**
- You must possess U.S. Citizenship.
- You must complete a favorable Tier 5 Background Investigation (T5).
- You must pass Drug Screening, subject to random drug tests.
- This position requires a TS/SCI (Top Secret/Sensitive Compartmented Information) clearance that must be completed prior to appointment. You will be subject to a 5-year periodic investigation and must be able to obtain and maintain a TS/SCI clearance.
- Disclosure of your financial information is required.
- You may be required to complete a one-year Supervisory trial period.
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
You must meet the qualification requirements of this position no later than the closing date of the job opportunity announcement.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. ** Qualifications**
**To qualify for the SV-L Pay Band**, you must have one year of specialized experience at the SV-K Pay Band or GS-15 in the Federal service or equivalent experience in the private sector. Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Such experience is defined as:
* Applying expert knowledge of information technology (IT) enterprise architecture concepts, practices, and procedures to resolve highly complex issues impacting key TSA programs and operations; **AND**
* Providing oversight to teams to resolve complex enterprise architecture issues, identifying technology needs to assess risks and vulnerabilities in network security systems.
**Note**: Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime.
National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
**CURRENT OR FORMER POLITICAL APPOINTEES:** The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. **Education**
**If you are relying on your education to meet qualification requirements:**
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
**Additional information**
**SUPERVISORY/MANAGERIAL PROBATIONARY PERIOD REQUIREMENTS**: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this
supervisory/managerial position.
**Eligibility to apply for other Federal positions**: TSA is an Excepted Service agency exempt from most of Title 5 United States Code; therefore, employment with TSA does not confer the "Competitive
Help Desk Support Technician Intern
Vienna, VA
**Help Desk Support Technician Intern** Location **Vienna, VA** # of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People are our Purpose.**
We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind.
We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated **Help Desk Support Technician** for a Part-Time position.
**Job Summary:**
The Help Desk Support Technician provides front-line Service Desk functions and activities. Acting as the single point of contact for the corporate office and nationally dispersed end users, the Help Desk Support Technician provides high quality customer care with every interaction by successfully applying effective customer service, problem-solving, and troubleshooting skills, accurate call-handling procedures, incident management, communication skills, and standard operating procedures.
Primary work location will be in Tysons, VA. Hybrid Telework option with Manager's discretion. There will be some occasional required travel in the DC metro area.
**Essential Functions:**
End user application support including:
* User account creation and Mailbox provisioning.
* Password resets, account unlocks.
* General support questions.
* Deliver support to end users about how to use various types of software programs efficiently and effectively in fulfilling business objectives.
* Solid troubleshooting skills.
* Proficiency with mainstream products such as Microsoft Office, Adobe Acrobat, and others.
* Image, encrypt, and deploy workstations for end users.
* Install and troubleshoot network printers, local printers, scanners, and other peripherals.
* Maintain file servers; create shared drives, set user permissions.
* Configure Office365 on mobile devices.
* Support and troubleshoot networking, wireless, hardware, software, and mobile devices and technologies.
* Provide quick, responsive, high quality and consistent technical support and customer service.\
* Troubleshoot, diagnose, and remediate incidents to quickly restore normal service operations.
* Manage requests/incidents using a centralized ticketing system.
* Utilize remote tools to support users.
* Other projects and responsibilities may be added at the manager's discretion.
**Education:**
* High school diploma or equivalent
* Windows 10 certified or COMPTIA A+ preferred
* Bachelor's or associate degree preferred
**Experience:**
1-2 years of experience in service desk environment.
**Knowledge Requirements:**
* Understanding of Active Directory, Windows Server, and Workstation operating systems.
* Understanding of TCP/IP and basic commands to resolve network connectivity issues for end users.
* Basic level of experience with DHCP (reserving IP addresses and creating static IPs).
* Understanding of PC Hardware/Software troubleshooting e.g., software, hardware, peripherals, drivers etc.
* Intermediate level experience with software updates and patching process.
* Familiar with Office 365 / Microsoft Outlook.
* Must be customer focused, a team player, and able to work on multiple tasks simultaneously with minimal supervision.
**Preferred skills:**
Windows Server 2016/2019, Windows 10, MAC OS X, Desktop Imaging, patch management, Office365.
**Other information:**
Ability to lift approximately 50lbs.
**Our Profile:**
We are an IT company with a unique mission-to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them.
NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation. about our Benefits and Culture!
#NAI #DICE
IT Field Service (Break-Fix) Technician
Norfolk, VA
See who benefits from our services. **Your skills** * 18 months of IT experience (or equivalent) * Breakfix experience on Desktop, laptops, POS systems. * Driving licence * Excellent time management skill * Be able to handle device installations (HP equipment) and deployments.
* Hands & Eyes Support
* Asset management & coordination
* Willingness to drive to multiple client sites per day.
**Your tasks**
Our IT Field Service Break-Fix Technicians are a pivotal role in our organisation.
Supporting one of our largest and longest partners, HP, we provide break/fix support for a huge variety of users - this could be laptop, desktop, even printers (we can provide the training on this).
Operating mainly within the Virginia area, you will join a small time of like-minded and highly skilled engineers able to diagnose and fix a wide range of HP equipment.
No 2 days are the same, visiting various customers throughout the day, big or small - all dealt with professionally, pragmatically and above all, leaving the user up&running - a job well done!
You are assigned a region in which they operate - designed so that we as an organisation are sucessful in ensuring that everyone is able to reach home and family each night in good time to truly appreciate a strong home/work balance.
Part time position. from 10 am to 2 pm. (4 hours a day, 5 days a week) 20 hours in total.
**Be part of us**
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
**Your benefits**
* Dental insurance
* Health/ Medical insurance
* Internal career development program
* International job opportunities
* Life insurance
* Sick leave payments
Job-Id: 16488 IT Field Service (Break-Fix) Technician USA - Norfolk / Virginia Beach - VA Professionals **Field Service Technician**
Enthuse customers and provide best experience through best in class hardware, software and technical support services
USA - Portland, OR Apply now See who benefits from our services.
Geographic Information Systems Technician (GIS)/GPS - IE
Virginia
* 20000816 * Information Technology * Student Employment * Institutional Employment * Opening on: Dec 2 2024 * Administration and Finance * 300102 - Telecommunications **Working Title:** **Geographic Information Systems Technician (GIS)/GPS - IE** **State Role Title:** Institutional Employment/Federal Work Study
**Position Type:** Institutional Employment
**Position Status:** Part-Time
**FLSA Status:** Non-Exempt: Eligible for Overtime
**College/Division:** Information Technology
**Department:** 300102 - Telecommunications
**Pay Rate:** Hourly
**Specify Range or Amount:** $18.00
N/A
No
N/A
**Beginning Review Date:** 03/04/2025
**About JMU:**
Located in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is approximately 120 miles from Washington, D.C. and Richmond, VA. With a population of just over 53,000, Harrisonburg is one of the most diverse communities in the Commonwealth of Virginia. JMU is a selective, public institution with a growing national reputation for offering experiences that lead to an outstanding education and inclusive environment for students, faculty and staff. The student body includes approximately 20,000 undergraduate and 1,900 graduate students, with over 1,000 full-time instructional faculty.
**General Information:**
The chief objective of this position is to document and map Telecommunications Infrastructure across the campus of James Madison University utilizing cartographic and remote sensing principles.
**Duties and Responsibilities:**
Duties and responsibilities include entering confined spaces, diagramming/documenting confined spaces, GPS/Locate outside infrastructure, GPS/document Emergency Phones, diagramming/documenting inside plant infrastructure, importing and manipulating GPS data/files, mapping inside of M4 Solutions, data entry, and documenting GIS metadata.
Boots and long pants will be required on site locations.
Experience with Global Positioning System data collection methods and tools required.
Experience with GIS data creation and manipulation required.
Ability to work independently and as part of a team required.
Experience with Locators a plus.
Experience with Safe Software's.
FME product a plus.
Experience with M4Solutions a plus.
Availability requirement, a minimum of 15.0 hours, no less than a 4.0 hour block.
**Qualifications:**
Physical Demands and Actions:
Lifting more than 75lbs. Essential Pushing, Pulling, Standing, Lifting, Reaching, Sitting, Walking, Bending, Climbing, Repetitive Motion.
Ability to maintain a safe work environment.
Ability to work within confined spaces.
Mental/Sensory Demands:
Memory, Reasoning, Hearing, Visual, Reading, Analyzing, Logic, Verbal Communication, Written Communication.
**Additional Posting Information:**
A student can have several on campus jobs, but between all of these positions, the student cannot exceed 20 hours per week. This policy is in place to reinforce “academics first” for student employees.
**Conditions of Employment:**
Students must be degree-seeking students, enrolled on at least a half-time basis (6 credits for undergraduate and 5 credits for graduate).
Students must have a 2.0 or better cumulative GPA.
E-Verify Notice: After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
**EEO Statement:**
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: **************.
**Reasonable Accommodation:**
If you are a student with a disability and need assistance please contact the Office of Disability Services at ************** or disability-svcs@jmu.edu. You may also visit the Office of Disability Services, located in the Student Success Center, Suite 1202 and they will be happy to assist you.
The Center for Global Engagement (CGE) is seeking an Associate Director of Operations. This position will report to the Director of Study Abroad, and supervise 2-3 team members on the operations side of the Study Abroad unit, including the Enrollm...
IT SPECIALIST (SYSADMIN/INFOSEC)- DIRECT HIRE AUTHORITY
Arlington, VA
The Air Force offers qualified applicants' opportunities to be hired for certain occupations covered by Direct Hire Authorities (DHA). The use of DHA is a fast-track method of hiring applicants from the public with no prior federal status using a non-traditional method of recruitment.
To find additional information on "What Is DHA" and to view and/or apply to current DHA opportunities listed on Air Force Civilian Service's "Direct Hire Job Board", please click here.
Learn more about this agency
Help
Overview
* Accepting applications
* Open & closing dates
12/23/2024 to 02/10/2025
* Salary
$97,925 - $153,766 per year
Locality Included; Equivalent to GS12/13
* Pay scale & grade
DO 2
* Help
Location
few vacancies in the following location:
* Arlington County, VA
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 2210 Information Technology Management
* Supervisory status
No
* Security clearance
Secret
* Drug test
No
* Financial disclosure
Yes
* Bargaining unit status
No
* Announcement number
AFMC-12653886-KAW-FLYER
* Control number
825675300
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Help
Duties
For additional information on direct hire opportunities with the Air Force please click here.
DO-2210-02 - Position duties include but are not limited to:
* Manages & leads enterprise-level Information Technology applications, workflows, infrastructure operations, and development for the International Office.
* Provides information technical assistance to organization.
* Serves as the International Office Computer Security Manager ensuring cybersecurity & information
assurance requirements, policies, orders, and instructions are applied and enforced.
* Interfaces with Air Force Office Of Scientific Research/Information Technology to
communicate business system and manage budget requirements, including hardware, software, & telecom costs, and
acquisition of Information technology and continuity of operations in accordance with policy and mission needs.
* Develops applications & workflows for
reporting, contracting, proposals, and records management. Ensures organizational information of shared drives, digital
repositories, and web-site postings are accurate.
* Supports Deputy Director with business operations and administrative tasks as required, including
tasks & awards tracking, research protection, government systems guidance, marketing & outreach,
events planning, and sponsoring site visits.
* Responsible for International Office Records Management program as the Area Records Professional to
include file management, network drives and SharePoint migration, and paper & e-records
disposition. Oversees Unit Self-Assessment Program.
Help
Requirements
Conditions of Employment
* U.S. Citizenship Required
* Telework may be authorized.
* Security clearance requirements are based upon actual position being filled.
* For additional information on direct hire opportunities with the Air Force please go to *****************************************
* Males must be registered for Selective Service, see ************
* This position may require travel.
* Recruitment incentives may be authorized (may require a service agreement)
* This position may require occasional travel overseas.
* This is an Acquisition Professional Development Program position req. Level/Tier 1 (Foundational) Non-Critical cert. in Engineering and Technical Management.
* The duty location for this position is Washington D.C however this position is eligible for maximum telework flexibilities. Telework options can be negotiated and implemented after entrance on duty.
Qualifications
Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for Individual Occupational Requirements for the Information Technology Management 2210 (Alternative A)
To qualify for this position, your resume must demonstrate at least one year of specialized experience equivalent to the GS-11 broadband. Experience that equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the positions to be filled.
Knowledge, Skills, and Abilities KSA's:
* Problem Solving
* Communication
* Business Management
* Teamwork and Leadership
Education
This job does not have an education qualification requirement.
Additional information
Please note: Positions in this field/series may or may not be available, depending on current manning. For the most up-to-date notifications on available positions, we recommend candidates subscribe and complete their profile at (***************************************** indicating their position and location preferences.
Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
For additional information on direct hire opportunities with the Air Force please click here.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
For additional information on direct hire opportunities with the Air Force please click here.
* How to Apply
Click APPLY NOW to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).
To receive additional information about current and future job openings with AFCS via email notification, please register at ************************* and sign up to "Get Career Updates."
Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.
Agency contact information
DOMONIQUE BATEMAN
Email ***************************
Address EHA DHA
550 C Street West
JBSA Randolph AFB, TX 78150
US
Learn more about this agency
Next steps
For additional information on direct hire opportunities with the Air Force please click here.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
For additional information on direct hire opportunities with the Air Force please click here.
Help
How to Apply
Click APPLY NOW to complete an application and upload resume (PDF or Word Doc) and/or additional documents (Transcripts, certifications, Vet Docs (DD214), SF-50).
To receive additional information about current and future job openings with AFCS via email notification, please register at ************************* and sign up to "Get Career Updates."
Equal Opportunity Employer. U.S. citizenship required. Must be of legal working age.
Read more
Agency contact information
DOMONIQUE BATEMAN
Email ***************************
Address EHA DHA
550 C Street West
JBSA Randolph AFB, TX 78150
US
Learn more about this agency
Next steps
For additional information on direct hire opportunities with the Air Force please click here.
Read more
Fair & Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Print
Share
* Email
* Facebook
* LinkedIn
* Twitter
Help
Overview
* Accepting applications
* Open & closing dates
12/23/2024 to 02/10/2025
* Salary
$97,925 - $153,766 per year
Locality Included; Equivalent to GS12/13
* Pay scale & grade
DO 2
* Location
few vacancies in the following location:
* Arlington County, VA
* Remote job
No
* Telework eligible
Yes-as determined by the agency policy.
* Travel Required
Occasional travel - You may be expected to travel for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Competitive
* Promotion potential
None
* Job family (Series)
* 2210 Information Technology Management
* Supervisory status
No
* Security clearance
Secret
* Drug test
No
* Financial disclosure
Yes
* Bargaining unit status
No
* Announcement number
AFMC-12653886-KAW-FLYER
* Control number
825675300
This job originated on **************** For the full announcement and to apply, visit ****************************** Only resumes submitted according to the instructions on the job announcement listed at *************** will be considered.
Help Desk Agent
Sterling, VA
Do you:
like helping customers?
enjoy turning a sob story into a win?
enjoy providing Technical guidance and direction?
enjoy testing and implementing functions of Information management systems?
The Mvix Client Success Team has a job for you! We turn clients' days around by:
Troubleshooting their hardware and software products, remotely
Training clients on how to use our technology more effectively
Testing our products to help improve them, and the client experience
If the above interests you, apply to our growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of international deployments for various Fortune 500 Companies.
Mvix, a leading digital signage provider in the Dulles Technology Corridor is offering an outstanding opportunity for a Help Desk Tech with a specialization in Linux.
We offer flexible hours and are looking for both part-time and full-time associates. Typical hours are Monday-Friday between 8 AM - 5 PM. This Role is in-office and reports to our HQ in Sterling, VA.
Visit our Success Stories
Requirements:
At least 1-3 years of customer-facing experience; preferably in a retail or technology-oriented environment
Strong customer service, project and time management skills
Be well spoken and able to assist clients over the phone
Ability to conduct webinar training sessions with the use of webcam
Initiative and problem solving capabilities
Good understanding of technology
Experience with hardware and software
Likes troubleshooting
Above all, have the desire to learn
Why is Mvix such an exciting place to work?
Our clients range in size from small to Fortune 100
We serve 11 industries - no day is the same!
Partnerships with companies like LG, Sony, and BrightSign keep us learning and cutting edge
We work as a team but promote the individual
Company events on a frequent basis
Can you take the monthly pool, air hockey, or trivia trophy?
Benefits include:
generous PTO, sick leave and holidays
health and dental insurance
ongoing certification opportunities
competitive 401k match
flexible hours (no weekend/overnight shifts)
gym membership reimbursement
company-funded professional development
life insurance
short-term disability insurance
Did we mention a pet friendly environment?
Schedule:
8 Hour Shift
Day Shift
This is an In office Role
If you're interested in joining our team, please apply on our Careers Page,
You can also Download the Mvix Interview Guide to start getting ready - we look forward to speaking with you soon!
Temporary IT/Technical Pool
Charlottesville, VA
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0000016 JOB DESCRIPTION UVA Temps is an in-house agency that recruits a labor force of diverse, qualified candidates and places them in a range of temporary positions across the University.Temporary IT/Technical assignments can vary in length lasting from a few days to an indefinite time period. They can be part-time or full-time, and require varying skill sets ranging from entry-level to advanced expertise. The needs of our business partners vary, and employees of diverse skills are needed for different assignments. Below are some of the positions which UVA Temporary IT/Technical employees assume:
* Helpdesk Support (Tiers I, II, and III)
* Computing Services Technical Support Staff
* Web Developer
* A/V Technician
* Technical Writer
* System Engineer
* Business/ Quality Assurance Analyst
* Software Testing Engineer
* Software Developer
* Programmer
Experience, education, and physical requirements will vary based on the specifics of the temporary role to be filled.
Minimum Qualifications Required
Education: High school diploma or equivalent
Skills & Abilities:
* Demonstrated level of professional customer service and interpersonal communication skills
* Knowledge of principles and practices of tech support and management
* Intermediate/Advanced level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new computerized systems
* Keen attention to detail, problem solving skills, and ability to maintain confidentiality
* Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner.
* Capacity to handle multiple assignments with critical deadlines and changing priorities
Preferred
Education: Bachelor's Degree or equivalent education, training and experience
Skills & Abilities:
* One year or more work experience in a technical capacity; preferably in an academic environment
* Experience with University of Virginia policies, procedures, and internal operating systems & hardware
* Demonstrated ability to analyze and comprehend a wide variety of University functions and activities and to leverage information technology in support of those functions
The various jobs listings you see posted within the temporary pools are general categories and may not be actual positions we are recruiting for at the time you apply. We will keep your application on file and contact you if we believe your skills and experiences are a match for a position we are trying to fill.
*The University of Virginia, i**ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library,* *are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.*
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0000013
Knowledge of principles and practices of basic office support and management. Intermediate level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new...
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0000023
Knowledge of principles and practices of fiscal support and management. Intermediate level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new comput...
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0000018
Education: High school diploma or equivalent education, training, and experience. Advanced knowledge of principles and practices in designated professional field. Education: Bachelor's Degree or equiv...
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0000026
Ability to assist in the implementation and coordination of clinical and research activities. Intermediate level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train o...
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0000028
Demonstrated level of professional customer service and interpersonal communication skills. Education: High School Diploma, Certification, Professional Licensure, or equivalent education, training and...
Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0005339 Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0053563 Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0016817 Location Charlottesville, Virginia, United States of America Category Temp Opportunities The Rector & Visitors of the University of Virginia Job Id R0017109 Location Charlottesville, Virginia, United States of America Category Temp Opportunities Job Id R0005339 Location Charlottesville, Virginia, United States of America Category Temp Opportunities Job Id R0000013 Location Charlottesville, Virginia, United States of America Category Information Management, Services & Technology Job Id R0065636
SUPERVISORY IT SPECIALIST (INFOSEC)
Suffolk, VA
This is a public notice flyer to notify interested applicants of anticipated vacancies. Applications will not be accepted through this flyer. Interested applicants must follow the directions in the "How to Apply" section of this flyer to be considered. There may or may not be actual vacancies filled from this flyer. Notice of Result letters will not be sent to applicants who respond to this flyer.
* Final salary is subject to change pending final pay approval*
Learn more about this agency
Help
Overview
* Accepting applications
* Open & closing dates
01/08/2025 to 01/13/2025
* Salary
$129,709 - $177,272 per year
A Cost-of-Living-Allowance (COLA) of 8.90% will be added to the stated salary.
* Pay scale & grade
GG 14
* Help
Location
1 vacancy in the following location:
* Suffolk, VA 1 vacancy
* Remote job
No
* Telework eligible
Yes-This position is eligible for part time, substantial or ad-hoc telework at the discretion of management.
* Travel Required
Occasional travel - You may be expected to travel up to 20% of the time for this position.
* Relocation expenses reimbursed
No
* Appointment type
Permanent
* Work schedule
Full-time
* Service
Excepted
* Promotion potential
None
* Job family (Series)
* 2210 Information Technology Management
* Supervisory status
Yes
* Security clearance
Sensitive Compartmented Information
* Drug test
Yes
* Position sensitivity and risk
Special-Sensitive (SS)/High Risk
* Trust determination process
* National security
* Financial disclosure
No
* Bargaining unit status
No
* Announcement number
DE-12659513-25-JRH
* Control number
826593200
Help
This job is open to
* The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
U.S. Citizens
Help
Duties
* You will serve as SUPERVISORY IT SPECIALIST (INFOSEC) in the CYBER SECURITY DEPARTMENT (CYBER), OFFICE OF THE COMMANDING OFFICER at NAVAL NETWORK WARFARE COMMAND (NAVNETWARCOM).
* You will serve as the technical expert/authority in the oversight of cyber security matters for networks and systems under NAVNETWARCOM.
* You will oversee audit functions related to Navy cloud tenants/environments to ensure sustainment of Zero Trust capabilities.
* You will identify, patch, and secure security vulnerabilities that are discovered in cloud tenant configurations, computer operating systems, networking operations and other software and systems per higher level-mandated timelines.
* You will investigate and take appropriate actions to resolve cyber security incidents, inform leadership and other organizations.
* You will manage day-to-day security of information assets to maintain confidentiality, integrity, and availability of data and systems while still allowing users to be productive.
* You will interpret cyber security requirements, provide recommendations, integrate and apply higher level cyber security policies and mandate supporting system objectives, and integrate cyber security with other network operations disciplines.
* You will oversee the Navy's Electronic Spillage Center.
* You will supervise a team of civilian and military personnel.
* You will serve as Higher Level Reviewer for approximately 40 additional staff of GG-2210-13 and GG-2210-12 Information Technology Specialists.
* You will provide feedback to team members on performance and conduct.
Help
Requirements
Conditions of Employment
* Must be a US Citizen.
* Must be determined suitable for federal employment.
* Must participate in the direct deposit pay program.
* New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
* Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
* Males born after 12-31-59 must be registered for Selective Service.
* You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
* MSP/PPP applicants must currently hold the required security clearance.
* This is a Cyberspace Workforce position, work role code 461, proficiency level Advanced, the incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and Department of Navy policies.
* Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or fail the test. You will be subject to random testing.
* You must successfully complete a Counterintelligence (CI) polygraph with No Deception Indicated (NDI).
* Supervisors in the executive branch have a heightened personal responsibility for advancing government ethics. You will be required to review the 14 General Principles of Ethical Conduct at 5 CFR 2635.101.
Qualifications
Applicants must have directly applicable experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies or knowledge, skills and abilities necessary to successfully perform the duties of the position. Such experience is typically in or directly relates to the work of the position to be filled. You must have IT-related experience demonstrating each of the four competencies listed below:
1. Attention to Detail- Is thorough when performing work and conscientious about attending to detail. Examples of experience demonstrating this competency include: Analyzing cyber security requirements and assisting in their implementation and sustainment.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Experience demonstrating this competency include: Providing support in solving cyber security technical issues in all phases and across disparate environments.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of experience demonstrating this competency include: Reviewing and recommending cyber security solutions based on an understanding of systems engineering processes, product/system test results and government/industry/academia policy, practices, procedures, and requirements.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of experience demonstrating this competency include: Defining, monitoring, and enforcing established security capabilities.
In addition to my experience demonstrating the four competencies above, I have qualifying experience such as:
* Experience planning and implementing cyber security programs and practices.
* Experience implementing security countermeasures to resolve vulnerabilities, mitigating risk and recommending security changes to system.
* Experience employing either inherent or external tools or applications to determine and enforce security.
* Experience planning, directing and administering the work of the department and tracking and monitoring work progress.
This position is within the Work Category SUPERVISION AND MANAGEMENT at Work Level SENIOR, Series and Grade GG-2210-14.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
Education
This job does not have an education qualification requirement.
Additional information
This position is covered by the Department of Defense Priority Placement Program.
Several vacancies may be filled.
A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.
Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: *****************************************************************************
Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees.
This position is in the excepted service and does not confer competitive status.
In accordance with DoDI 1400.25, Volume 3005, Section 3.15, all employees newly appointed to a CES position will serve a 3-year probationary period. Permanent and term employees currently serving in a probationary period in the competitive service or a probationary or trial period in the excepted service will complete the period as prescribed in their original conditions of employment in the new CES position if they transfer without a break in service or are promoted, demoted, or reassigned to a CES position.
This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 U.S.C. 1599f.
The Cyber Interagency Transfer Authority (CITA) permits movement of CES employees appointed under Section 1599f of Title 10 U.S.C. and excepted service employees appointed under Schedule A, Section 213.3106(b)(11) of Title 5 CFR, into cyber workforce positions in the competitive service and movement of competitive service employees into DoD Cyber Workforce positions within the Military Departments and Defense Agencies.
Read more
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience.
As vacancies occur, the Human Resources Office will review your resume to ensure you meet the hiring eligibility and qualification requirements listed in this flyer. You will be rated based on the information provided in your resume, along with your supporting documentation.
If selected, you may be required to provide additional supporting documentation.
If after reviewing your resume and supporting documentation, a determination is made that you inflated your qualifications and/or experience, you may be found ineligible/not qualified.
Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
All qualification requirements must be met before being considered for any vacancies.
* Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* Required Documents
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.
Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.
Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by submitting with your application official or unofficial transcripts or a list of courses, grades earned, completion dates, and quarter and semester hours earned issued from your school. While unofficial transcripts are acceptable for initial application, an official transcript will ultimately be required if you are selected for the position. You may submit a copy your degree(s) if specific coursework does not have to be verified.
Are you an active duty service member? Active Duty Service Members are required to submit a statement of service printed on command letterhead and signed by the command. The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents contain personal information such as SSN and DOB and some documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove said personal information before you submit your application. You must provide an un-sanitized version of the documents if you are selected.
DoD Components with CES positions apply Veterans' Preference to preference eligible candidates as defined by Section 2108 of Title 5 U.S.C., in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veterans' preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package. Examples of these documents include: a DD-214 (Member-4 copy); a Statement of Service (if you are currently active duty) from your unit which states the date you entered on active duty, the date you are separating, character of service, and the campaign medals you have received. Veterans with a service-connected disability rating must submit an official written document from the Department of Veterans Affairs certifying your compensable service-connected disability rating with overall percentage clearly shown.
* How to Apply
Interested Applicants must submit resumes/application packages to:
NNWC_HQS_CIVPERS_*********************** and reference announcement number DE-12659513-25-JRH in the subject line.
Facsimile applications will not be considered.
All resumes/applications must be received no later than the close date of this flyer.
It is the applicant's responsibility to verify that all information in their resume and documents, are received, legible, and accurate. HR will not modify answers/documents submitted by an applicant.
Failure to submit a complete application package will result in an ineligible rating and loss of consideration.
Agency contact information
Michael Lovejoy
Email **************************
Address NAVNETWARCOM
112 Lake View Parkway
Suffolk, VA 23435
US
Learn more about this agency
Next steps
Qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Our evaluation will be based on the information you provide. You should expect that we will verify performance, suitability, and security information and take that information into account in making employment offers.
* Fair and Transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
* Criminal history inquiries
* Equal Employment Opportunity (EEO) Policy
* Financial suitability
* New employee probationary period
* Privacy Act
* Reasonable accommodation policy
* Selective Service
* Signature and false statements
* Social security number request
Help
Required Documents
A complete resume is required. Your resume must show relevant experience, job title, duties and accomplishments. Your resume must show complete information for each job entry to support minimum qualifications. The following information should be provided in your resume, but it is acceptable to provide elsewhere in your application package: employer's name, starting and end dates (Mo/Yr), hours per week, and pay plan, series and grade level (e.g. GS-0201-09) for relevant federal experience. TIP: A good way to ensure you include all essential information is to use the Resume Builder in USAJOBS to create your resume.
Are you claiming membership in any professional organizations, or possession of a license, certificate or credentials? Check the Conditions of Employment section above to see if any are required. If you claim membership, license, certification, or credentials, you must submit a copy of said document in your application package.
Are you using education as a substitute for some or all of the experience requirement? Is there a basic education requirement for this position? Check the Education section above to see what is allowed and what is required. Any claims you make in your resume or assessment questionnaire regarding education or degrees MUST be supported by
Junior Help Desk Analyst
Arlington, VA
We are looking for a Junior Help Desk Analyst to join our client's team onsite at the Pentagon in support of their DoD customer. In this position, you will play a key role in providing frontline IT support and technical assistance to their customer's personnel. This entry-level position is ideal for candidates with strong communication skills, a customer-service mindset, and a desire to develop their technical expertise.
You will assist in troubleshooting hardware and software issues, managing IT assets, and supporting day-to-day IT operations to ensure end-users can perform their job functions efficiently.
This role is fully onsite in Arlington, VA and requires a minimum of Interim Secret Clearance. This is a direct hire position with our client with a salary range of up to $50k.
Responsibilities Include:
Technical Support & Troubleshooting:
Respond to user inquiries, troubleshoot technical issues, and provide basic IT support for hardware, software, and network-related problems.
Assist users with password resets, VoIP, and mobile device PIN troubleshooting.
Manage and maintain standalone desktops, tablets, and commercial internet connections.
Support the setup of virtual and on-site meetings using tools like Zoom and Microsoft Teams.
Monitor and manage group mailboxes, including requests for new mailboxes and distribution lists.
Resolve or escalate tickets to appropriate teams and follow up to ensure issues are fully addressed.
Provide proactive communication to users regarding tickets, tasks, outages, or IT-related updates.
Coordinate with the broader service desk team and third-party vendors to support device configurations, software migrations, and technical solutions.
Provide ad-hoc user training in both group and one-on-one settings for enterprise tools and hardware.
Prepare and maintain Standard Operating Procedures (SOPs), Quick Reference Guides (QRGs), and user instructions.
IT Asset Coordination:
Assist with hardware and software installations, updates, and configurations as needed.
Coordinate inventory accuracy with property custodians and track IT asset turn-ins and deployments.
Support the management of Wi-Fi activations and passwords, ensuring compliance with security guidelines.
Required Qualifications:
Must be a US Citizen with a current DoD Secret or be able to obtain an Interim Secret Clearance prior to starting.
Must have and maintain a current CompTIA Security+CE certification or must obtain the certification within your first 90 days on the team.
Must reside within a commutable distance of Arlington, VA in order to work onsite fulltime.
Required Skills and Experience:
Familiarity with diagnosing and resolving common hardware and software issues for desktops, laptops, mobile devices, and peripherals (e.g., printers, scanners, and VoIP systems).
Basic understanding of password resets, system configurations, and network connectivity (e.g., Wi-Fi activation, IP/MAC address identification, etc.).
Experience working with IT service desk ticketing systems (e.g., ServiceNow, Remedy, or similar) to log, escalate, and follow up on support issues.
Ability to prioritize and manage support tickets effectively.
Proficiency in setting up and troubleshooting collaboration tools such as Zoom, Microsoft Teams, and other virtual meeting platforms.
Basic knowledge of Microsoft Office Suite (e.g., Outlook, Word, Excel, PowerPoint).
Exposure to hardware and software installations, updates, and configurations.
Understanding of basic inventory management processes for IT equipment (e.g., laptops, mobile devices, and standalone desktops).
Demonstrated ability to explain technical solutions to non-technical users clearly and effectively.
Customer Service Mindset: Approaches support tasks with patience, empathy, and a focus on delivering excellent service.
Strong Communication: Ability to interact with users clearly and professionally, both verbally and in writing.
Attention to Detail: Ensures accuracy in ticketing, documentation, and troubleshooting.
Willingness to Learn: Demonstrates a proactive attitude toward developing new technical skills and understanding evolving IT systems.
Team Collaboration: Ability to work well with cross-functional teams and escalate issues appropriately.
Desired Skills, Qualifications, and Experience:
Bachelor's degree preferred.
Experience in customer service or help desk support role is preferred but not required.
Internship, academic projects, or part-time work related to IT support or troubleshooting is a plus.
CompTIA IT Fundamentals (ITF+), CompTIA A+, ITIL Foundation
Technology Support Technician
Springfield, VA
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. The St. James is seeking a part time Technology Support Technician at its flagship location in Springfield, Virginia.
The St. James is the premier sports, wellness and active entertainment destination brand in the country, with a mission to maximize human potential by designing, developing and operating sports, wellness and entertainment destinations that engage, inspire and empower people to pursue their passions and be their best at play, at work and in life. Our flagship development in Springfield, Virginia features a premium health club, celebrity chef-inspired restaurant, premium medi-spa, 20,000 sq. ft. active entertainment center, as well as an indoor field house with FIFA-sized field, two NHL-regulation sized ice rinks, 52-meter Olympic competition pool and much, much more. The St. James allows the whole family to pursue their passions in 30+ sports.
Reporting to the Director of Technology; the Technology Support Technician is primarily responsible for troubleshooting and resolving all assigned technical issues. All client-level issues and requests are to be addressed by the Technology Support Technician. In the event an issue or request is determined to be outside the Technology Support Technicians abilities to resolve they are required to document all troubleshooting steps performed and escalate the issue using established procedures. The Technology Support Technician is responsible for completing recurring maintenance tasks and assigned projects in a timely and accurate fashion.
RESPONSIBILITIES
Receive and document support requests/inquiries made to the Technology Team via email, phone or other medium and logging and assigning those requests in a ticket management system.
Respond to and resolve all support requests/inquiries in a timely fashion utilizing established procedures and escalations.
Collaborate with internal and external resources as necessary to achieve desired results.
Develop and maintain documentation including, but not limited to, standard operating procedures, equipment installation methodologies, project plans and environment configurations.
Become intimately familiar with and adhere to company and departmental operating policies and procedures.
Collect and document standardized troubleshooting and resolution procedures.
Maintain and support equipment lifecycle processes.
Participate in the adherence, planning, and analysis of the operational budget.
Participate in and drive participation of the organization's change management process.
Collaborate with the other members of the Technology Team to successfully complete Enterprise technology projects on time and within budget.
Provide support to end users in a courteous and professional manner.
Must effectively and efficiently communicate with other members of the Technology Team and other business units at all levels of the Organizational Chart to provide support; interact with the user community in a professional, courteous and helpful manner; and interact with outside technology and support vendors.
Support the safety of all members, guests and employees.
QUALIFICATIONS
Minimum Education and Experience Requirements:
Bachelor's degree or equivalent business experience
Minimum of 2 years' experience in Help Desk support or Technical Analyst role
Preferred:
Relevant industry recognized certifications
Experience working in a decentralized multi-site organization
Knowledge, Skills, and Abilities necessary to perform essential functions:
Familiarity with common operating systems and software suites
Ability to quickly learn new technologies and provide technical support and user training
Ability to independently assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem Highly motivated with a strong work ethic
Extraordinary organizational and prioritization skills
Sensitive to deadlines and completes tasks on time
Ability to utilize good judgement to anticipate needs and complete tasks
Efficient at multitasking in a fast-paced and demanding environment
Well suited for participation in multidisciplinary, high-performance work teams
Excellent verbal, written, presentation and interpersonal skills
Ability to read and comprehend technical documents, short correspondence and memos
Capable of documenting relevant systems using clear and detailed language
Uphold Core Values: Excellence, Performance, and Accountability. These core values set the tone in everything we do, help us succeed, make a difference in the community and provide the best guest experience in the industry.
Physical/Environmental Requirements Position will primarily require employee to report onsite at the Springfield, VA location daily. Typical Environment: Office: Working conditions are normal for an office environment. Work will require occasional weekend and/or evening work, including on-call All members of the Technology Team are considered “Critical Personnel” and have responsibilities during weather and other emergencies. Knowledgeable of safety training, procedures and best practices used throughout the sports and wellness industry
ADDITIONAL INFORMATION For more information, please visit our website: ******************
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Supervisory Information Technology Specialist (APPSW)
Springfield, VA
Summary Securing Travel, Protecting People - At the Transportation Security Administration, you will serve in a high-stakes environment to safeguard the American way of life. In cities across the country, you would secure airports, seaports, railroads, highways, and/or public transit systems, thus protecting America's transportation infrastructure and ensuring freedom of movement for people and commerce.
Responsibilities This Supervisory Information Technology Specialist (APPSW) position is located at Enterprise Support (ES), Information Technology (IT), Application Development Division, Transportation Security Administration, Department of Homeland Security (DHS).
Duties include but are not limited to: Oversee all phases of the application development lifecycle and Program/Project management for all applications supported in the Collaboration & Enterprise Application Services Branch, including application incident management and support services.
Serves as a consultant to ensure software solutions are cost effective, respond to identified operational needs, leverage innovative approaches and are compatible with existing IT systems and architecture.
Makes major recommendations relative to the resources to devote to particular programs.
Collaborate with customers, manage, and review general business and functional requirements that support the need for systems and identifies and evaluates potential systems design approaches, and conduct preliminary analyses of business processes for which systems are being developed.
Oversee and work with contract IT specialists to ensure program requirements are satisfied and ensures contractor adheres to established standards in relation to accuracy, security, and synchronization of data in the databases and information systems.
Monitors and evaluates contractor performance, negotiates work requirements, ensure that services and software applications are acquired effectively and efficiently and refers unresolved problems to higher-level management.
Responsible for the operations, engineering of mission systems and infrastructure, development and maintenance service.
Ensure that relevant system(s) information is available for mission execution by authorized personnel in the manner most useful to them.
Coordinates technical vulnerability testing and network assessments for Agency users to counter unauthorized attempts to enter IT Systems and analyzes results and reports findings to senior leadership and key management officials.
Isolates identified vulnerabilities and enforces appropriate countermeasures to be taken to safeguard information systems.
Exercises a full range of supervisory and personnel management authorities and responsibilities in directing work of subordinate staff.
Coordinates and evaluates subordinates' work to assure balanced workload and timely responses to assigned actions.
Gives advice, counsel, or instruction to employees on both work and administrative matters.
Promotes compliance and ensures that all personnel actions are taken in accordance with the TSA Affirmative Action Plan and the TSA's Equal Employment Opportunity (EEO) program policies.
Supervisory/Managerial Probationary Period Requirements: Unless previously completed, you must satisfactorily complete a one-year supervisory probationary period to continue in this supervisory/managerial position.
Requirements Conditions of Employment You must possess U.
S.
Citizenship or be a U.
S.
National.
You must have reached the minimum age (18) at the time of application.
You must complete a favorable Background Investigation (BI).
Selective Service registration is required.
You must be able to obtain and maintain a Top Secret Clearance.
Disclosure of your financial information is required.
This is a testing Designated position.
Employee required to pass drug screening prior to appointment and periodically as required during employment.
COR Certification Level - FAC/COR Level II This is a supervisory position subject to the supervisory probationary period, unless the selected incumbent has already completed it.
If you fail to meet the conditions of employment or any other pre-employment requirements, such as missing any of the scheduled appointments, the hiring agency may rescind their tentative offer of employment.
Applying to this announcement certifies that you give permission for TSA to share your application with others in DHS for similar positions.
Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.
S.
Office of Management and Budget (OMB) and U.
S.
Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring.
These authorities are subject to change.
Qualifications FOR ALL IT POSITIONS: To qualify, you must have IT-related experience demonstrating each of the four competencies listed below.
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the requirements for all IT positions, to qualify for the SV-K Pay Band (equivalent to GS-15), you must have one year of specialized experience equivalent to the SV-J or GS-14 Pay Band in the Federal service.
Specialized experience MUST include all the following: Experience overseeing organizational programs in developing strategic plans, budgetary policies, and performance; Managing all phases of application development activities, including related acquisitions and procurements; Experience making recommendations to senior leadership officials concerning overall plans and proposals for complex IT project, related to ensuring the efficiency and effectiveness of operations and timely resource provisioning.
Credit for experience is given based on a 40-hour workweek.
Part-time experience is credited on a part-time ratio, i.
e.
, working 20 hours per week for two months equals one month of experience.
No additional credit is given for overtime.
National Service Experience (i.
e.
, volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees.
If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.
Education Additional Information Eligibility to apply for other Federal positions: TSA is an Excepted Service agency exempt from most of Title 5 United States Code, including regulations which apply to displaced Federal employees (CTAP/ICTAP) of other agencies, and employment with TSA does not confer "Competitive Status" that generally results from selection and service in Competitive Service agencies.
The Office of Personnel Management (OPM) has established an Interchange Agreement, which allows most permanent TSA employees to apply and be considered for vacancies in Competitive Service agencies.
Information from OPM on this or other Interchange Agreements is available at: www.
opm.
gov/ To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy.
To meet those standards, all selected applicants must undergo and successfully pass a background investigation as a condition of placement into this position.
DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.
Learn more about E-Verify, including your rights and responsibilities.
If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty.
False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.
TSA employees who are absent for the purpose of performing military duty may apply for any vacancies announced in their absence.
More than one position may be filled from this announcement.
If you are entering TSA employment on an appointment without time limitations, you must serve a basic trial period unless you have already met the requirement.
DHS offers competitive salaries and an attractive benefits package, including: health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.
Other benefits may include flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers.
DHS is committed to employee development and offers a variety of employee training and developmental opportunities.
For more information, go to the DHS Careers website and select "Benefits.
" Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.
Employees who transfer to TSA from an agency that allows employees to maintain an annual leave balance higher than the maximum accumulation for the appointed position will have their leave ceiling set to the maximum accumulation for the appointed position (e.
g.
, United States duty location - 240 hours, foreign duty location - 360 hours, or TSES position - 720 hours).
TSA will not make a monetary payment for any leave forfeited under these circumstances.
Information Technology Intern - Summer 2025
Ashburn, VA
Job Category: Intern/Co-op Time Type: Part time Minimum Clearance Required to Start: Secret Employee Type: Part-Time On-Call Percentage of Travel Required: None Type of Travel: None * * * **The Opportunity:** CACI is looking for an intern to support information technology related tasks on the ITEMSS Program in Ashburn, VA. They will have the opportunity to work as an integral part of a team of highly productive technical professionals who thrive on supporting our customer's mission and growth objectives across various areas of IT. The ideal candidate should have strong technical skills and aptitude.
**Responsibilities:**
+ Acts as a member of a product team, supporting teammates.
+ Active participation in planning activities, artifact creation, testing, and demonstrations
+ Analyzing project-related problems and creating innovative solutions involving, scheduling, technology, methodology, tools and solution components.
+ Ensuring product quality and timeliness of work, providing advice and guidance, resolving problems to meet objectives, and providing periodic performance reports.
**Qualifications:**
_Required:_
+ Must be a U.S. Citizen, with or eligible for a DOD Secret security clearance
+ Currently enrolled full-time and have completed two or more of college level computer science related courses
+ Exceptional collaboration skills
+ Highly responsible, team-oriented individual with very strong communication skills and work ethic; self-starter
_Desired:_
+ If Undergraduate or Graduate, pursing a degree in Cyber Security or related field is preferred, not required
+ Minimum GPA of 3.0 or higher is preferred, not required
+ Previous internship/co-op or other work experience, leadership and teamwork capabilities, interpersonal communication skills, and activities (professional/community/extracurricular)
+ Prior experience working in IT
-
_____________________________________________________________________________
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. (************************************************
_____________________________________________________________________________
**Pay Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here (***************************************************** .
Since this position can be worked in more than one location, the range shown is the national average for the position.
The proposed salary range for this position is:
$36,300-$72,600
_CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic._
Information Technology Support Temporary Assignments
Blacksburg, VA
**Job no:** 531497 **Work type:** Hourly Wage/Part-Time **Categories:** Information Systems / Technology **Duties and responsibilities:** will vary depending on departmental needs. Duties may include but are not limited to providing assistance to server support, systems administration, and end-users relating to computer and/or networking problems. May also identify and analyze software and network related problems and recommend solutions for those problems, assist users in maintaining their desktop computing environment, troubleshoot web and e-mail problems, assist with installation, configuration and maintenance of hardware and software, and design and edit web sites.
Emergency Hire opportunities are limited to 130 calendar days of employment.
**Required qualifications:** may vary based on assignment. Candidates with the appropriate combination of experience and skills will be considered. B.S. in Computer Science, Information Technology, or related field, or equivalent related experience; demonstrated computer troubleshooting and maintenance skills; experience with various programming languages; experience with HTML; must have strong communication, and organizational skills and the ability to interact comfortably and respectfully with all individuals in a diverse multicultural environment.
**Advertised:** October 30, 2024
**Applications close:** Open until filled
Position Location Closes Blacksburg, Virginia Open until filled These are temporary hourly appointments providing routine Information Technology Support to various departments on campus. Candidates will be contacted directly by hiring departments as needs arise. Position Location Closes Blacksburg, Virginia Open until filled These are temporary hourly appointments providing routine Information Technology Support to various departments on campus. Candidates will be contacted directly by hiring departments as needs arise. These are temporary hourly appointments providing routine Information Technology Support to various departments on campus. Candidates will be contacted directly by hiring departments as needs arise.
Temporary IT/Technical Pool
Charlottesville, VA
UVA Temps is an in-house agency that recruits a labor force of diverse, qualified candidates and places them in a range of temporary positions across the University. Temporary IT/Technical assignments can vary in length lasting from a few days to an indefinite time period. They can be part-time or full-time, and require varying skill sets ranging from entry-level to advanced expertise. The needs of our business partners vary, and employees of diverse skills are needed for different assignments. Below are some of the positions which UVA Temporary IT/Technical employees assume:
* Helpdesk Support (Tiers I, II, and III)
* Computing Services Technical Support Staff
* Web Developer
* A/V Technician
* Technical Writer
* System Engineer
* Business/ Quality Assurance Analyst
* Software Testing Engineer
* Software Developer
* Programmer
Experience, education, and physical requirements will vary based on the specifics of the temporary role to be filled.
Minimum Qualifications Required
Education: High school diploma or equivalent
Skills & Abilities:
* Demonstrated level of professional customer service and interpersonal communication skills
* Knowledge of principles and practices of tech support and management
* Intermediate/Advanced level knowledge of Microsoft Word, Excel, PowerPoint, Access, and Outlook; ability to train on and learn new computerized systems
* Keen attention to detail, problem solving skills, and ability to maintain confidentiality
* Ability to communicate and work alongside faculty, staff, students, vendors, and outside guests of the University in an effective and professional manner.
* Capacity to handle multiple assignments with critical deadlines and changing priorities
Preferred
Education: Bachelor's Degree or equivalent education, training and experience
Skills & Abilities:
* One year or more work experience in a technical capacity; preferably in an academic environment
* Experience with University of Virginia policies, procedures, and internal operating systems & hardware
* Demonstrated ability to analyze and comprehend a wide variety of University functions and activities and to leverage information technology in support of those functions
The various jobs listings you see posted within the temporary pools are general categories and may not be actual positions we are recruiting for at the time you apply. We will keep your application on file and contact you if we believe your skills and experiences are a match for a position we are trying to fill.
The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.
Helpdesk Specialist (Part time)
Arlington, VA
**KDS** **Job ID 2425212** Koniag Data Solutions, a Koniag Government Services company **,** is seeking a part time Helpdesk Specialist - Intermediate with an active Seret clearance to support KDS and our government customer in Arlington, VA. **Essential Functions, Responsibilities & Duties may include, but are not limited to:**
+ Will be required to perform Touch Labor, fixes, configuration, troubleshoot issues and problems, install software for a variety of end user and other devices such as printers, VTC suites, monitors, keyboards, mice, headsets, cameras, VOIP phones.
+ Tier II technicians are the primary POC for incident and problem resolution and escalation.
+ Knowledge of a wide range of applications, operating systems, protocols, IT equipment, techniques, requirements, methods, and procedures to provide desktop automation support to a customer base.
+ Ensure Information Assurance (IA) requirements are met for all devices.
+ Knowledge of automated system customer support methods and techniques to include troubleshooting, recovery, adjusting, modifying, improving and resolving computer and software problems.
+ Knowledge of customer support concepts and methods installed operating systems, and the IT infrastructure to serve
+ as customer technical analyst with responsibility for resolving the most complex customer problems.
+ Knowledge and skill in applying operating systems principles and methods, and the functionality of the current systems environment to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
+ Knowledge of a wide range of automation techniques, requirements, methods, and procedures to evaluate and advise on new and emerging technologies.
+ Ability to use qualitative and quantitative techniques to evaluate help desk program effectiveness.
+ Specialized knowledge of Microsoft software products, skill in applying operating systems, and the ability to configure systems components such as disk drives, printers, and other peripherals needed to support the operating environment.
+ Working knowledge of and skill in applying maintenance concepts and methods to troubleshoot system problems.
+ Working knowledge of and experience working with Active Directory.
+ Working knowledge of and experience working with local and secure networks.
+ Working knowledge of and experience working with Virtual Desktop Infrastructure (VDI), especially VMware.
+ Assists with interpreting policies, procedures, and strategies that govern the planning and delivery of help desk services.
+ Working knowledge of and experience working in and around the Army environments and familiar with Classified IT supports.
+ Familiar with decommissioning of Army assets and Lifecycle Management SOPs.
+ Secret Clearance required.
**Working Environment & Conditions**
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
**Our Equal Employment Opportunity Policy**
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling ************ to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit ******************
**Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352**
Technology Support Technician
Virginia Beach, VA
- IT Positions Job Number 3700254252 Start Date Open Date 12/10/2024 Closing Date 01/10/2025 GENERAL RESPONSIBILITIES Provide basic, ongoing, first-level, school-base technical support to teachers and other staff in the use of technology. These technicians will be responsible for complying with Department of Technology (DOT) standards and directives for the work to be accomplished at their respective buildings. This position reports to and is evaluated by the Principal with input and guidance from the Department of Technology.
ESSENTIAL TASKS
* Serve as an advisor to school staff for general technical issues.
* Provide basic on-going first-line technical support to school staff and students.
* Troubleshoot and repair minor computer and peripheral equipment problems/issues.
* Management of accounts and reporting functions for select instructional applications.
* Support school users with network access issues and reset passwords as needed.
* Install and customize new computers with site based software/drivers; upgrade/update software as needed.
* Provide logistical support for new computers and peripherals (physical setup & placement).
* Perform school specific technical work for division level technology initiatives.
* Coordinate computer hardware repairs records for the school.
* Document all work performed and enter requests for new services from the school in the DOT Service Desk application.
* Collaborate with staff on software purchases with regard to technical requirements and limitations.
* Verify technology purchases and provides logistical support for new deliveries on physical set-up and placement.
* Maintain technology inventory records for the school.
* Serve as a technical liaison with division technical support staff, outside vendors, and serve as vendor contact on technical issues.
* Serve as site owner for school Intranet and provide training and support for SharePoint and Student Portal.
* Prepare and support technology for online testing.
* Participate in on-going technical support training as required by DOT and/or principal.
* Perform other technology related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
Good knowledge of the troubleshooting and operation of computer hardware and common software applications such as Microsoft Office; thorough knowledge of methods and techniques used to maintain and repair computer equipment; ability to carry-out maintenance plans and repair schedules for technical resources; knowledge of the ticket tracking application; ability to communicate effectively orally and in writing, understand and execute oral and written instructions; ability to work with minimal supervision and organize workload; must have excellent interpersonal and customer service skills, be able to listen, understand and analyze problems.
EDUCATION AND EXPERIENCE
Required: High School Diploma. or GED. Experience providing technical support on a variety of hardware, software, and operating systems. Industry relevant certifications preferred (i.e. Network +).
Preferred: Associate degree.
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public using the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Frequent sitting, walking, bending, stooping, crouching, kneeling, grasping, fingering, repetitive motion, reaching, and driving. Occasional standing, climbing, and crawling Work involves moderate exposure to unusual elements such as dirt, fumes, gases, unpleasant odors, hazards such as moving vehicles, electric current, moving mechanical parts, etc. and/or loud noises. Ability to lift up to 50 pounds frequently. Requires timely and regular adherence to established work schedules. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential tasks.
SPECIAL REQUIREMENTS
Possession of a valid driver's license. Regular and reliable attendance is an essential function of this position
HOW TO APPLY
Please see "Job Posting Link" below for a complete job description.
External Applicants: If you are interested in applying for this position, you must create an account. Please select "Login and Apply" from the bottom of this posting. After creating an account, please login, complete the online application, and apply for this job.
Eligible Internal Applicants: Follow these instructions to complete a transfer application. After creating an account, please complete the application and apply for this job.
Full Time or Part Time? Full Time
Job Posting Link ************************************************************************************************
Salary Range: From/To
Hourly rate range: $20.86-$30.43
Compensation will be based on job-related creditable years of full-time, verified work experience. The entry-level rate will be awarded at the time of hire. Upon the return of employment verification forms from the candidate's current and previous employers, the rate will be adjusted if creditable full-time experience is confirmed.
VBCPS offers a full range of benefits including health insurance, paid life insurance, paid sick/annual leave, tuition reimbursement, professional development and membership in the Virginia Retirement System.
Unified Experience Based Step Pay Scale: U12
FTE 1.000
Start Date 2024-2025 School Yr
Virginia Beach City Public Schools does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation/gender identity, pregnancy, childbirth or related medical condition, disability, marital status, age, genetic information or veteran status in its programs and activities. (Reference: School Board Policies 2-33,4-4,4-6)
To seek resolution of grievances resulting from alleged discrimination or to report violations of these policies, please contact the Chief Human Resources Officer at **************,2512 George Mason Drive, Municipal Center, Building 6, Virginia Beach, VA, 23456.
Alternative formats of this application which may include taped, Braille, or large print materials are available upon request for individuals with disabilities. Call or write the Department of Human Resources, Virginia Beach City Public Schools, 2512 George Mason Drive, P.O. Box 6038, Virginia Beach, VA 23456-0038. Telephone: ************** (voice); ************** (TDD) or email at: *********************.
IT Support Tech - Entry Level
Manassas Park, VA
Part-time Description
This is a PART TIME job, starting pay of $12.00/hour. You must be a HUBZone resident to qualify. See HUBZone Map to check your address and verify it complies with the requirement.
*Part-Time (10 hours/week), Monday through Thursday, morning shift
(Bi-lingual, Fluent in Spanish and English a plus)
DUTIES AND RESPONSIBILITIES:
The SSI Career Resource Center (CRC) offers basic computer skills assistance services free of charge to the community. IT Support Techs are responsible for teaching and assisting customers with job-related and personal computer use skills, including:
Basic computer use, including keyboard and mouse
Microsoft Windows basic use/navigation
Web browser (Internet Explorer, Google Chrome, Mozilla Firefox) use
Email setup and use (web-based or Outlook)
Basic internet search skills (job postings, family search, educational research)
Basic use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Resume formatting
SKILLS AND EXPERIENCE:
Candidate must reside in SBA HUBZone map area: HUBZone Map
Candidate must possess verbal and written communication skills sufficient to complete online and on-the-job training.
Ability to work independently on assigned training tasks.
Excellent attention to detail and strong problem solving skills.
Ability to learn quickly, pick up new concepts and technologies via on-the-job training and assigned reading.
Moderate knowledge of personal computers and peripherals such as scanners and printers.
Knowledge of and/or hands-on experience with current Windows and/or Apple operating systems
Fluent Spanish speaker a plus
Requirements
REQUIRED QUALIFICATIONS:
MUST live in a current designated HUBZone. See HUBZone Map
to check your address and verify it complies with the requirement.
Must be capable of passing a simple background check
High School Diploma, GED or evidence of current program of studies enrollment
“SSI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.”
SSI is a HUBZone small business that provides professional services including systems engineering, information systems integration, and technology management services. SSI offers a generous array of benefits including: Employee Medical, Vision, Dental, and Prescription Drug Insurance Plans, 60% paid premium for dependents. SSI provides Life Insurance, Long Term Disability, and Short-Term Disability benefits at no cost. SSI employees receive 24 paid days off in the first year on board. We also provide Military Leave benefits, a 401(k) Retirement Plan, education assistance, Personal Technology Refresh and Employee Referral bonuses. Positions subject to Service Contract Act (SCA) have benefits provided as required by law.
Salary Description $12.00/hour
Computer Engineer
Charlottesville, VA
** Computer Engineer** * R0067497 * Charlottesville, Virginia, United States, 22904 * Other * University of Virginia Computer Engineer 4 employees design and implement complex architectures supporting computing, storage, backup and recovery, database and web infrastructures. They administer all aspects of a distributed computer system supporting a specified functional area of university operations. They plan and coordinate system utilization, system upgrades, and system security and perform growth analysis and capacity planning. They develop scripts to automate and manage system processes and performance. They provide advanced solutions to solve complex system administration and client/server or application performance problems. They coordinate application installation, maintenance, training, and user support, as required. They plan and coordinate projects to meet future needs. Computer Engineer 4 employees are distiniguished from Computer Engineer 3 employees by their fully developed and regularly applied advanced technical skills; highly complex, longer-term, and strategically significant activities, and significant latitude to devise the approach and method to performing assignments. They regularly perform long-term and non-routine assignments with only general supervisory intervention, seeking assistance when significant deviations are proposed or when unprecedented problems arise. They develop approaches to problem-solving and anticipate/mitigate potential issues. They train, serve as a resource and provide guidance to Computer Engineer 1, 2, and 3 employees on complex problems, processes, and policies. They assist management with developing their technical skills. They offer input into hiring decisions and staff performance assessments but do not directly supervise. Their interactions are with fellow team members, coordinating team members, assigned student, faculty, and/or staff clients. They work with and may manage external vendors and service providers. They regularly work toward specific team goals and client goals and assist in establishing department processes and standards.
* Administer and design university systems to include secure access, data safety and integrity, disaster recovery, and physical security. Serve as a subject matter expert and consultant to University departments.
* Maintain networked servers, workstations, peripherals and terminals, ensuring proper integration of these components with existing university computer systems. Plan and implement system security policy, to include firewalls, host and client access, file permissions, and user accounts.
* Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational problems. Regulate and monitor file and system access to ensure confidentiality and proper use. Maintain file services and backup/recovery processes and procedures.
* Conduct growth analysis and capacity planning, and develop capital and operating budget proposals.
* Design and program specific system management utilities in response to University/department/client needs; install and debug new and/or upgraded software on server and client platforms, ensuring compliance with current site licenses; coordinate the documentation of all supported systems; manage websites and associated pages.
* Research, evaluate, purchase, install, configure, and troubleshoot all hardware, peripherals, and equipment necessary to meet integrated systems objectives.
* Develop and implement various training and instruction programs for users on the use of operating systems, networking, applications, and databases.
* In addition to the above job responsibilities, other duties may be assigned.
MINIMUM REQUIREMENTS
Education: Bachelor's degree in Computer Science, MIS, Computer Engineering or related discipline
Experience: At least five years of experience. Relevant experience may be considered in lieu of a degree.
Licensure: None
PHYSICAL DEMANDS
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.
The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex, pregnancy, sexual orientation, veteran or military status, and family medical or genetic information. Title: President Southwest Virginia Community College Agency: Southwest Virginia Community College Location: Tazewell - 185 FLSA: Exempt Hiring Range: $185,000 - $202,000 Full Time or Part Time: Full Time Additional Detail : ... Title: TRIO Academic Success Coach Agency: Virginia Western Community College Location: Roanoke (City) - 770 FLSA: Exempt Hiring Range: Salary commensurate with qualifications and dependent upon grant funding Full Time or Part Time: Full Time... Title: Pell Boost Initiative Financial Aid Liaison Agency: Northern VA Community College Location: Fairfax County - 059 FLSA: Nonexempt Hiring Range: $62,000 Full Time or Part Time: Full Time Additional Detail : The Financial... Title: Facilities Support Specialist Agency: Tidewater Community College Location: Portsmouth - 740 FLSA: Nonexempt Hiring Range: 16.03 per hour, part time Full Time or Part Time: Part Time Additional Detail : Tidewater Co... Title: Pell Boost Liaison (Restricted Position) Agency: New River Community College Location: Pulaski - 155 FLSA: Nonexempt Hiring Range: $58,000 Full Time or Part Time: Full Time Additional Detail : New River Community Col... Title: Financial Aid Liaison Agency: Eastern Shore Community College Location: Accomack - 001 FLSA: Nonexempt Hiring Range: $42,905-$54,000, commensurate w/ experience Full Time or Part Time: Full Time Additional Detail Job Description: E...