Computer Technician Work From Home jobs

Help Desk Support Specialist (Evening Shift) This position is 90% remote. Onsite for first 30 days of training and then transitions to fully remote.This full-time role is based in Downtown Los Angeles, and it is essential for candidates to reside within a 1-hour radius. EVENING SHIFT: You will be working on an alternating schedule: Sunday - Thursday or Sunday - Wednesday from 3pm - Midnight, ensuring our evening shift is covered effectively. As a result, you'll enjoy a three-day weekend every other week. Location: Downtown Los Angeles, CA Type: Full-Time Compensation: $70,000 - $75,000 per annum, plus eligible for overtime pay. Other benefits include health insurance, paid time off, and 401K with matching. We are searching for a dynamic and experienced Help Desk Support Specialist to join our reputable client's team. As a evening-shift worker with a passion for technology support, you will be vital to provide round-the-clock assistance to our valued users. Minimum Requirements: Minimum 2-years experience supporting technology in a fast-paced setting Expert proficiency in Microsoft Office Suite 2013/2016/2019/365, particularly Word Resolve end‐user calls presented by phone, email, or face‐to‐face interactions, including issues with applications, computer hardware, printers, mobile devices, telephones, and basic network access. Resolving 25+ tickets per day through ServiceNow. Expert proficiency in supporting Microsoft Windows, including performance and connectivity issues Desired Qualifications: Bachelor's Degree or a minimum of 2 years in an IT Support environment Capability to install, service, and support Dell computer hardware Familiarity with maintenance activities in Active Directory, including changes to user accounts Ability to administer distribution lists, mobile devices, and mailboxes within Microsoft Exchange Administrator console Experience troubleshooting Microsoft Windows 10

Qualifications Essential Duties and Responsibilities User Support: Act as the primary point of contact for end-user support on Business Central issues, providing timely and effective resolutions. Troubleshooting: Diagnose, investigate, and resolve issues within Business Central, escalating complex cases when necessary. System Configuration: Assist with system configurations, customizations, and updates to align Business Central with business requirements. System Optimization and Maintenance: Conduct regular assessments of business systems, identifying opportunities for enhancements, upgrades, and process improvements to optimize performance and reduce manual efforts. Data Management: Ensure data accuracy and integrity by performing regular audits and resolving data-related issues. Documentation: Create and maintain documentation for system configurations, troubleshooting steps, and user guides. Project Management: Participate in system implementation, migration, and upgrade projects, coordinating with cross-functional teams to ensure successful and timely project completion Training: Provide training and guidance to end users on best practices and effective use of Business Central functionalities. Collaboration: Work closely with other IT and business teams to align Business Central operations with broader organizational goals. Enhancements: Identify areas for system improvement, workflow automation, and optimization, and collaborate with developers and stakeholders to implement these enhancements. Compliance: Ensure adherence to organizational and regulatory data compliance standards within Business Central. Skills Technical Skills: Proficiency in Business Central modules and configurations. Experience with SQL and data analysis; familiarity with BI and data visualization tools (e.g., Power BI) is a plus. Experience developing reports in Business Central Knowledge of related Microsoft products (Power BI, Power Automate, etc.) is a plus. Exceptional analytical and problem-solving skills. Excellent communication and interpersonal skills to facilitate effective collaboration across departments. Traits Highly motivated and self-driven to stay ahead of network technology advancements. Excellent organizational skills and ability to manage multiple tasks efficiently. Adaptability and ability to work effectively in a fast-paced, dynamic environment. Education and/or Experience Bachelor's degree in computer science, Information Technology, or a related field. Minimum 3-5 years of experience in a business systems support role, with a strong understanding of ERP, CRM, or other business systems. Experience supporting Microsoft Dynamics 365 Business Central. Experience with other platforms such as: MES (Manufacturing Execution System), CMMS (Computerized Maintenance Management System) and QMS (Quality Management System Experience in a manufacturing environment is a plus.

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. The goal is to create value for clients that will help preserve the company's reputation and business. Reporting to the IT Director, the Desktop Support Engineer is responsible for supporting systems and services that support the business. This includes desktop, servers, storage, network, applications, security, telephony, and related services. The Desktop Support Engineer is responsible for the entire lifecycle from planning to development to operations and optimization. The role is critical to support core business functions and services. Continuous improvement is a key quality for the role. DUTIES & RESPONSIBILITIES: ● Service Desk - Serves as the first point of contact for multiple IT areas (systems, storage, network, services, telephony, and security). Assign tickets to teams as necessary and triage. Support global user base in onboarding, access, system-related issues. ● New Hire Onboarding - Automate new hire process from user creation to system configuration and deployment. ● Desktop support - Configure and troubleshoot mac OS, Microsoft Windows and Ubuntu. Maintain mac OS, Windows and Ubuntu deployment images and configuration. ● Develop, update, implement and maintain procedures and guides ● Responds to systems and services outages and other service-related activities ● Provides technical expertise and support to fellow staff throughout the company ● Network support - Basic configuration and troubleshooting of Cisco, Mikrotik and Palo Alto equipment. ● Server support - Basic configuration and troubleshooting of VMware ESXi, Windows Server and Ubuntu. QUALIFICATIONS: ● 2 to 5 years of relevant IT experience in working with onsite and remote personnel as well as local and remote offices ● Strong technical knowledge of and experience working with mac OS, Microsoft Windows, and Ubuntu ● Technical knowledge of network switches, routers, wireless, firewalls, VMWare ESXi, Free/TrueNAS, Google Workspace ● Good understanding of network protocols (including but not limited to DHCP, DNS, SNMP) ● Discipline to work remotely ● Effective verbal and written communications skills ● Strong desire to expand expertise through continuous learning ● Bonus: Experience with Python, PowerShell, Bash, Mikrotik, PXE, AWS, Atlassian

Tabit is the master of mobile restaurant point-of-sale (POS) technology. We connect our passion for people and innovation to revolutionize the hospitality industry by providing cutting-edge solutions that increase the bottom line and propel businesses to the next level. We pride ourselves in delighting our clients and providing results that surpass expectations. To continue delivering on this mission, we're looking for an L-1 Support Analyst who is enthusiastic and a self-starter that understands restaurant/hotel operations, highly technical and organized, and can work with our customers in a professional and customer-centric manner both on the phone and in person. Must develop a comprehensive understanding of our solutions suite, collaborate with the operations and product teams to ensure flawless execution of the support process, help us build and improve our existing processes, and grow with us as we continue to expand. ONLY APPLICANTS BASED IN THE GREATER DALLAS AREA WILL BE CONSIDERED AT THIS TIME. What You'll Love to Do: Provide customer technical support by phone, email, and chat to identify and troubleshoot hardware and software issues. Perform menu changes and order workflow adjustments as per customer instructions. Notate and close service tickets as per service level agreements and escalate urgent matters that require management attention. Gather and communicate data from multiple sources from relevant parties to provide timely solutions. Perform customer deployment and implementation activities (configurations, network configuration and setup, menu/item maintenance as needed), and provide best-practice coaching as related to the Tabit suite of products. Work with the product team to stay updated on product knowledge and be informed of new functions that can benefit all customers. Who You Are: 1+ years of experience working in a full-service restaurant in a FOH role is highly desired. B.A/B.S or preferred but not required. Comprehensive experience providing technical and networking support for software, hardware, and networking related issues in addition to superior customer service & troubleshooting skills, in the restaurant technology space. Prior experience with legacy and cloud-based POS systems such Aloha, Digital Dining, Revel, Toast, Micros, and others. Must be willing to work flexible hours including overnights, weekends, and holidays. Demonstrated ability to learn new software solutions quickly. Experience in a training/implementation/technical support role. Ability to organize and serve the needs of multiple customer accounts. Multi-tasking and time management skills. Must be able to lift up to 50 pounds and be able to work on your feet for long periods of time. Must have excellent verbal & written communication and interpersonal skills. Innovative, driven, motivated, results-oriented and energetic. Requires excellent customer service skills with a demonstrated customer-focused, service-first attitude. Complex problem-solving skills and attention to detail are required. Possess outstanding decision making and analytical skills. Highly technical & sharp and understand mobile technology (iOS especially) and network infrastructure (Routers, Switches, Access Points, etc). Experience working with a CRM/Helpdesk tool, preferably Zendesk. The Perks: Competitive compensation package Medical, Dental, Vision, 401(k) with company match, Life, STD, LTD, and accident insurance Stock options Health Savings Account Free lunch and snacks in office Pet Insurance Employee Referral Program Flex Spending plan Cell phone allowance Generous PTO and paid holidays Hybrid or remote work environment Amazing team culture And much more!

*Please email resumes to **************** is NOT remote and requires candidate to be in-office, located in Irvine, CA* RNC, Inc. is seeking the ideal candidate to join our team as a Level II Technician providing on-site and remote support. Along with technical skills, we are seeking a candidate capable of multi-tasking, working under pressure, meeting deadlines, taking the initiative to complete tasks, and having great customer service skills. This position will require you to be onsite at client locations in Irvine a minimum of 3-4 days a week, so effective communication skills and a professional appearance are a must! A successful candidate will have: Effective communication skills with non-technical clients Great problem-solving skills Strong Microsoft Active Directory experience Office 365 and Azure knowledge Meraki product experience Datto product experience Sharepoint / OneDrive & Teams experience ITGlue experience Bonus experience: Autotask and ConnectWise This position includes the following responsibilities: Serve as an escalation point for Help Desk tickets. Support, troubleshoot, research, and resolve computer hardware and software problems related to: operating system and application installations, network, hardware deployment and recovery, and installation and upgrade of new and existing computer equipment. Build, configure, and modify workstations, including: installation of operating systems, applications, and company-specific files, configuring security settings, adding hardware drivers, and updating and patching operating systems and applications. Perform maintenance tasks and configuration with desktop management software tools including: software updates and patches, remote control tools, application inventory and management, inventory reporting and IT asset management imaging computers Establish and maintain user accounts and passwords in accordance with company information security guidelines. Expectations: A high degree of accuracy and attention to detail Able to work independently, multi-task, and take ownership of various parts of a project or initiative Able to work under pressure and manage tight deadlines or unexpected changes in expectations or requirements Great organizational skills. Able to prioritize tasks while handling various projects simultaneously Work with internal teams and cross-functionally Two to three years Managed Service Provider (MSP) experience preferred Good driving record required We are looking for candidates with a minimum of 2 years of IT experience in a business environment. (preferred) Job Description Customer service Desktop support, manage client requests Communicate with vendors Evaluate and document client systems Install software, hardware, troubleshoot Windows OS, backups, and other computer infrastructure Configure workstations, deploy tablets, phones, printers, and imaging solutions Manage support tickets and escalation Respond to system alerts, outages, and service requests Perform other work-related duties as assigned. Job Type: Full-time Schedule: Monday-Friday: 9am - 5pm Expectation: in-person 4 days a week, with option to work remote 1 day a week (TBD) Benefits include: PTO Paid Holidays Health Insurance Job Type: Full-time Pay: $22.00 - $27.00 per hour Benefits: Health insurance Paid time off Schedule: 8 hour shift Monday to Friday Ability to commute/relocate: Aliso Viejo, CA: Reliably commute or planning to relocate before starting work (Required) Experience: Help desk: 2 years (Required) Windows: 2 years (Required) Work Location: Hybrid remote in Aliso Viejo, CA

Our client, a well known apparel retail company, is looking for someone to join their team as a Deployment Support Analyst. This role is 100% remote. *This is a 5 month W2 contract with possibility to extend* In this role, you will provide a high level of support to the clients internal stores employees and guide store managers & vendors through the installation process. What You Will Be Doing Troubleshoot and resolve technical or procedural issues reported by customers, using available tools and processes Validate successful completion of the project Ability to communicate clearly and effectively while delivering excellent customer service with easy-to-understand next steps Required Skills & Experience 2+ Years of Service Desk, Deployment or Technical Support, or Call Center experience (preferred) Demonstrated ability to exercise professional judgment and to take initiative Proficient within the Microsoft suite of tools including Word, Excel, and Outlook Strong verbal and written communication skills Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

MarketSource, an Allegis Group company, delivers integrated sales solutions by hiring, training, and managing industry-specific professionals that are empowered to create extraordinary customer experiences for many of the world's most iconic brands. We design and execute sales and training solutions for small and large companies in the B2B and retail space. MarketSource is headquartered in Alpharetta, GA. Summary: The Technical Specialist is responsible for providing and ensuring that the highest level of customer service is provided to external customers, executive leadership, as well as corporate and field employees. The Technical Specialist/Technologist will support their business partners from a technology standpoint. This resource would have a wide variety of responsibilities, many of which would be self-defined and change as the business progresses. A core responsibility of the role is to perform administrative duties of the workforce management system, which is currently UKG Pro Workforce Management. Essential Job Functions: Identifies, evaluates, prioritizes and selects current and future company-wide software applications that support evolving business needs Makes decisions and evaluate changes to business rules and process steps that impact corporate-wide software solutions Accountable for deploying the technology elements of business solutions that impact headquarters and field personnel Leads meetings to provide knowledge of the business process and rules as it relates to technology decisions Ensures the strategic and tactical interests of the business are presented within technology solutions Leads in the adoption/change management and on-going compliance of new technology solutions implemented Creates best practices as well as technical support documentation Focuses on continuous improvement to assess current technology solutions for needed enhancements Develops innovative and creative ideas related to the design and development of technology solutions Performs due diligence on vendors and their technology solutions Tests and validate deployment of technology solutions on computers and mobility platforms solutions such as iPad, iPhone, Android, Windows Phone, Mac, PC etc. Performs workforce management system administration (UKG Pro Workforce Management) Performs basic customer relationship management (CRM) administration Builds and maintains productive customer relationships with program management. Works closely with Subject Matter experts throughout various programs and back-office management Administers and maintains company-wide software programs and solutions to enable the business to effectively operate Problem solve and develop solutions for the entire software relative to continuous improvement Lead root-cause analysis of incidents, offer recommendations to the business, and be able to communicate complex solutions to a non-technical audience Required Knowledge, Skills and Abilities: Knowledge of Microsoft based authentication methods and technologies Workforce management systems expertise (UKG Pro Workforce Management) Excellent written and verbal communication skills are a must Ability to successfully manage changing priorities, timelines, and prioritize multiple projects simultaneously Good understanding of cloud computing (specifically SaaS applications) and exposure to technologies supporting applications Knowledge with Software Development Lifecycle (SDLC) Demonstrated experience working in a team environment (in person and virtual) as well the ability to work independently Technical, organizational, and communication (written and verbal) skills that enable the ability to take requirements from business user and translate into developer specifications Problem analysis and solving skills for mid to high level complexity problems; ability to identify root causes of problems and differentiate between perceived and actual problems Must be flexible with an ability to handle multiple tasks, projects, or work items concurrently while meeting prioritized deadlines Intermediate to Advanced knowledge of MS Office Suite (Teams, Outlook, Word, Excel, and PowerPoint) Basic knowledge of SQL Scripts (Ex: Select, Filter, and Join) and tools used to run them Basic to intermediate knowledge of Customer Relationship Management (CRM) platforms Must have an eye for data quality and experience enforcing data governance Flexibility and adaptability outside the assigned core responsibilities Job Requirements: Bachelor ‘s Degree in Computer Science or related field Minimum 1-2 year(s) experience in IT Business Analyst/Consulting role, or related position such as the IT Technical Specialist Technical certifications are a plus Four (4) in-office workdays per week and the option to work remote OR in office on fifth (5th) day Off hours support 7 days per week

PRIMARY PURPOSE OF JOB AND CONTRIBUTION TO ORGANIZATION: This position supports overseeing computer systems for businesses and offers support to the system's users. This may be internal assistance, working directly with staff who use the computer systems or it may be assisting external customers who access the systems via the Internet. ESSENTIAL TASKS AND RESPONSIBILITIES: The following job functions are not all-inclusive. The employee must perform other job-related tasks/responsibilities the supervisor requests. Job duties may change as required by the needs of the company. 1. Effectively and efficiently respond to help desk tickets, user requests, emails, and all other forms of communication for IT support issues from end users, if applicable customers and visitors. 2. Possess the ability to evaluate vendor-supplied software by observing user objectives, testing software compatibility with existing hardware, etc. 3. Train users on new or existing software as designated by management. 4. Install, troubleshoot, and maintain computer systems, including software deployments, OS Deployments, and other applicable applications. 5. Contribute to team efforts, including support of other locations and remote-based users as needed. 6. Detailed documentation of steps taken to resolve, troubleshoot, and root cause analysis on all IT support operations. Including Help desk tickets and help desk articles. 7. All other duties and responsibilities as assigned. REQUIRED QUALIFICATIONS: 1. Possess and display Interroll's Values at all times: a. Long-Term Thinking b. Committed to Excellence c. Always Respectful d. Passionate about Customers 2. Possess an Associate's Degree in Information Technology, Computer Sciences, or higher or an equivalent of documented work experience and educational training. 3. Inform end-user confidence, keeping and projecting operations, data, and privacy information standards following Company Policies and Procedures. 4. Strong confidence in all Microsoft Operating Systems, Microsoft Office Core applications, and Network Knowledge. 5. Ability to work with minimal supervision and proficiency in multi-tasking abilities. 6. Possess advanced proficiency in one or more software programs including Microsoft Office products, plus knowledge of manufacturing software. PHYSICAL DEMANDS: While performing the functions of this job, the employee is regularly required to use hands to finger, feel, or handle; the employee must regularly reach with hands and arms. The employee is frequently required to stand and sit. The employee is occasionally required to walk, stoop, kneel, crouch, crawl, talk and hear. The employee must regularly lift and/or move up to ten pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and/or vibration. The noise level in this environment is usually quiet.

Overlay Capital is an alternative investment manager specializing in private equity for the built environment. We focus on unique opportunities in private markets, spanning innovation to infrastructure. Our strategy targets critical areas of the built environment, including housing, waste management, and energy independence. At Overlay Capital, we value high-performing individuals eager to make an impact in a dynamic, collaborative, and fast-paced workplace. Our culture fosters collaboration across experience levels, encouraging continuous learning, idea generation, and career growth. About the Role As a Senior Analyst, you will play a key role in researching, analyzing, and presenting investment opportunities within the infrastructure development market - primarily within energy and waste management assets. Your work will include market dynamics research, financial modeling, risk assessment, and creating mitigation strategies. This is an exciting opportunity to contribute to a growing platform and take on increasing responsibilities. Key Responsibilities Conduct research on interconnection queues to identify potential transactions. Maintain organized pipelines of opportunities, managing workflows and progression effectively. Analyze infrastructure development markets and present findings to management. Research and evaluate development-stage assets and strategies. Conduct policy research to identify relevant programs and opportunities. Build in-depth project pro formas and financial models for potential transactions. Assess transaction credit quality and propose risk-mitigation structures to optimize returns. Monitor the progress of investments and manage transaction-related requirements. Analyze project sale opportunities and evaluate structuring options. Maintain organized records for the private credit portfolio. Qualifications and Experience Bachelor's degree (required). 1-3 years of professional experience. Proficiency in Excel, with strong financial modeling skills. Ability to research and analyze markets effectively with strong presentation skills and the ability to convey concise insights Atlanta-based with limited remote work flexibility. Self-motivated, collaborative, and able to work independently. Team-oriented and willing to take on ad hoc tasks as needed. LOCAL CANDIDATES PREFERRED What We Offer A chance to grow your career in a dynamic and supportive environment. Opportunities to work on meaningful projects within a growing investment platform. Market compensation with health care, PTO, and 401k benefits

SkySystems USA Corporation SkySystems USA Corporation is a premier Managed Services Provider (MSP) based in Leander, Texas, dedicated to delivering innovative, reliable, and secure IT solutions to businesses of all sizes. With over a decade of industry expertise, we empower our clients by managing their IT infrastructure, enhancing security, and providing tailored technology services that drive business success. Our comprehensive service offerings include IT infrastructure design and management, advanced network security, cloud solutions with Microsoft 365 and Google Workspace, remote monitoring and management, compliance tools, and custom IT implementations. At SkySystems USA Corporation, we prioritize building lasting partnerships with our clients by ensuring their IT environments are optimized to meet their business objectives. Our mission is to provide dependable, scalable, and cutting-edge technology solutions that allow businesses to focus on their core operations. Role Description: Junior IT Specialist SkySystems USA Corporation is seeking a highly motivated Junior IT Specialist to join our growing team. This is a full-time hybrid role based in Leander, Texas, with flexibility for remote work. As a Junior IT Specialist, you will play a vital role in supporting our clients' IT environments through network administration, troubleshooting, network security, and exceptional customer service. Key Responsibilities: • Manage and maintain network systems, ensuring optimal performance and reliability. • Troubleshoot and resolve technical issues promptly to minimize downtime. • Implement and support network security measures to protect client systems. • Provide outstanding customer service, acting as the first point of contact for client inquiries. • Collaborate with team members to deliver tailored IT solutions and project implementations. • Document and maintain accurate records of IT processes, incidents, and solutions. Qualifications: • Solid foundation in Network Administration and Information Technology skills. • Expertise in troubleshooting technical issues across hardware and software. • Knowledge of Network Security protocols and best practices. • Strong Customer Service skills with a focus on client satisfaction. • Proven problem-solving abilities and a proactive approach to IT challenges. • Excellent communication and interpersonal skills, both written and verbal. • Ability to work independently and collaboratively within a team. • Relevant certifications (e.g., CompTIA, Cisco) are a strong plus. • Willingness to travel nationwide, as required, to support client needs. Join SkySystems USA Corporation and become a part of a dedicated team that values innovation, collaboration, and professional growth. If you're passionate about technology and eager to make a difference, we'd love to hear from you!

FOR HOURS 11PM - 7:30AM** Please do not apply if you are not willing to work these hours. Overview: The IT Support Specialist will work with a team of managed services specialists, administrators, and engineers to deliver excellent support and management of our customers' environments. They will field issues and requests escalated directly by customer IT personnel, end-users, and monitoring tools. This role will have broad exposure across a range of end-user devices, networks, servers, virtualization, and security platforms. The support specialist will be expected to work issues independently, and when needed, with the assistance of senior subject matter experts on the team. The ideal candidate will be a self-starter, with an ability to learn quickly and provide exceptional customer service. Department: Managed Services Schedule Night Shift: 11pm - 7:30am Monday to Friday Location: Raleigh, NC [Fully Remote] Experience 2 years (minimum) in a technical support role Experience providing customer support Experience in 24x7x365 Managed Services preferred Experience using ITSM and Monitoring toolsets Qualifications Education and Training High school diploma required; college degree strongly preferred Must be a U.S. Citizen *NO VISAS* Relevant entry-level certifications preferred: Google IT Support Professional CompTIA A+, Network+, Security+ Microsoft MTA ITIL v4 Foundation Windows: 2 years (Required) Mac OS: 2 years (Preferred) Microsoft Teams: 2 years (Required) Microsoft 365: 2 years (Required) Skills Highly analytical thinker and troubleshooter Detail oriented with excellent documentation and communication skills Self-motivated, passionate about technology, with the desire to learn new things Ability to use and troubleshoot Microsoft Windows, Office, Office365, and mac OS Foundational understanding of operating systems and servers, both physical and virtual. Experience working with active directory to perform basic tasks, such as user creation and password resets Responsibilities Triage tickets per specified severity levels Refer/ escalate customer issues to the appropriate level of support, as needed Provide excellent customer service, staying calm and communicating clearly and professionally in stressful situations Perform basic troubleshooting steps such as checking logs, checking capacity, and running basic diagnostics across a variety of platforms including Linux/Windows servers, network devices, hypervisors, and storage systems Respond to automated alerts performing troubleshooting and resolution of issues, as well as proper notifications where required Fulfill service requests and remediate incidents using customer Standard Operating Procedures (SOPs) Perform account management services - User Account creates/disables/terminations/name changes, etc. Use a ticket system to provide regular status updates and make sure tasks are completed based on priority and in compliance with SLAs Distribute scheduled reports to customers as required Supporting end-users by diagnosing and resolving computer hardware, network, and application issues Assist with cross-training of other team members, as needed Perform other tasks as assigned by management Benefits 401(k) Dental insurance Health insurance Health savings account Paid time off Vision insurance

Job Title: Technical Support Specialist Job Summary: We are seeking a highly motivated and dynamic Technical Support Specialist to join our growing team. This role is ideal for an individual with a blend of IT expertise and customer relationship skills. The Technical Support Specialist will serve as the primary technical point of contact for our clients, providing hands-on technical support in a Windows environment while fostering strong customer relationships. This position is primarily remote but may require occasional onsite visits based on customer needs. Additionally, the Technical Support Specialist will actively engage in local sales channels, networking events, and Chambers of Commerce to promote our services and expand business opportunities. Key Responsibilities: Act as the primary technical liaison between the company and assigned clients, ensuring their IT needs are met. Provide hands-on technical support in a Windows environment, including troubleshooting, maintenance, and upgrades. Build and maintain strong relationships with clients to ensure long-term satisfaction and retention. Collaborate with the sales team to identify opportunities for upselling and cross-selling additional services. Participate in local networking events, Chambers of Commerce meetings, and other sales channels to promote the company and build community presence. Conduct regular check-ins with clients to assess their IT environment, identify issues, and provide proactive solutions. Assist in developing and delivering technical documentation and reports for clients. Stay updated on industry trends, best practices, and new technologies to better serve clients. Qualifications: Minimum of 2 years of IT experience, preferably in a Windows environment. At least 1 year of experience in a sales or customer-facing role. Strong technical troubleshooting skills, particularly within Windows operating systems and related technologies. Excellent communication and interpersonal skills, with the ability to convey technical concepts in a clear and concise manner. Self-motivated and capable of working independently in a remote setting. Willingness to travel for occasional onsite visits and attend local networking events. Familiarity with networking concepts, hardware, and software troubleshooting is a plus. Preferred Skills: Experience with customer relationship management (CRM) tools. Knowledge of cloud-based services and solutions. Certifications such as Microsoft Certified: Azure Fundamentals, CompTIA Network+, or similar are a plus. Benefits: Competitive salary and performance-based incentives. Flexible remote work environment. Opportunities for professional development and training. Participation in a collaborative and supportive team culture.

Looking for a way to launch your career in cybersecurity? ? Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you. We are looking for a motivated help desk support technician that is motivated to learn and develop their skills in cybersecurity. What do we need from you? Talented, tenacious individuals looking to learn and help IT teams improve their cybersecurity controls and posture. We're actively hiring helpdesk personnel to help us fulfill our mission of protecting a Million people. Even Better? Experience with Windows AD, AAD, and operating system support would be ideal. Do you have experience working in a NOC or SOC as well? Tell us about it. Your typical day will consist of: Manage support calls and improve our documentation Follow up with clients to make sure their issues are resolved Document how to help IT support companies manage their security Run pen test reports and security risk assessments for clients Analyze pen tests, security log, alert, and event data (We will train you) Escalate and document problematic issues Qualifications for Helpdesk Technician Proficient with Windows environments (5 years) Excellent oral communication skills Detail-oriented in order to keep detailed notes on tickets Highly organized to keep Helpdesk requests in order Ability to diagnose and resolve basic computer technical issues MSP experience a plus Yep, this is a full-time gig with benefits. Healthcare-Health, Dental, and Vision (we cover all premiums) 401K (with employer match) Flexible schedule and paid time off Completely remote position (we reconnect in person quarterly for a strategic offsite team-building meeting, which always includes some crazy adventure!) We are revolutionizing the way businesses think about cybersecurity. You are probably asking yourself "what does 'revolutionize' mean?" Sounds like a buzz word doesn't it. Let's define revolutionize: To make it 31 times better. We are making cybersecurity 31 times better for businesses.

The IT and Database Administrator manages ASLRRA technology systems as well as initiatives designed to improve ASLRRA business processes and services and deliver value to association staff and members. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Technology System Administration: Serves as the internal lead on administering the core technology systems utilized in the day-to-day operation of the association, which includes: Serving as primary internal Salesforce and Microsoft 365 system administrator, including connected systems, as well as coordinating with established managed service provider partners for maintenance and development. Overseeing and maintaining existing software system integrations, and assisting with development of new ones, particularly those implemented via Mulesoft. Overseeing management of other association technology platforms including communications (iContact), accounting (Sage Intacct), surveying (Jotform) and other functions. Educating internal stake holders on technology systems and functionalities relevant to performing their day-to-day job responsibilities. Leading new technology platform implementation projects with the support of other ASLRRA staff and external technical resources. Coordinating with other ASLRRA staff and service providers on the maintenance and acquisition of physical computer and network hardware, and in-office technology services such as internet service and printing. Assist with industry data collection, hygiene, and retention, including assistance in maintaining an accurate database of members and their status. Business Process Management: Serves as the internal project manager for the implementation, development and maintenance of technology systems, with a focus on improving business processes utilized in ASLRRA operations. Responsibilities include: Development of new business processes to support ASLRRA membership, events, accounting, communications, policy initiatives, and other areas. Maintenance and evaluation of existing business processes. Internal stakeholder engagement related to business process development and maintenance. Coordination with senior ASLRRA leadership on prioritization of business process improvements, and any associated potential technology platform acquisitions. Provide technical support to members on public-facing ASLRRA platforms in coordination with other staff. QUALIFICATIONS AND EXPERIENCE Minimum two years, but preferably five years, of experience directly related to the duties and responsibilities outlined above, preferably in a membership association setting Bachelor's degree from an accredited college or university in a relevant field such as computer science, systems administration, etc, or an additional two years of directly relevant experience Administrative experience with Salesforce, Mulesoft, Sage Intacct, Microsoft 365, Zoom, and cloud-based integrations is preferred Experience with database, analysis, or scripting languages such as SQL, R, or Python is preferred Project management experience strongly preferred Experience with email distribution platforms, accounting systems, communications systems, and others utilized for the operation of a membership-based organization will be considered The association is comprised of small business short line freight railroads - no railroad experience is required, but an interest in freight railroads and transportation infrastructure more broadly would be beneficial and welcomed. POSITION REQUIREMENTS To achieve our mission, ASLRRA seeks to hire an energetic and enthusiastic individual who possesses the following: Professional demeanor and presentation Ability to organize and manage several priorities simultaneously while working under pressure and within tight deadlines Ability to take ownership of a process and use problem-solving skills to resolve issues Self-motivated team player who handles matters with tact and diplomacy High level of personal, moral and ethical standards Completion of a background screening Position is based in Washington, DC and will require work in the office (1-2 days per week), though most work can be performed remotely on other days Some overnight travel required throughout the year in support of major ASLRRA events Duties and responsibilities may change, and new ones may be assigned at any time with or without notice. EMPLOYER INFORMATION Founded in 1913, the ASLRRA is a national trade association representing the entrepreneurial owners and operators of short line and regional railroads throughout North America. Learn more about the association and our members at *************** Salary is expected to be in the range of $80-$100k/year, commensurate with an applicant's experience and qualifications, plus potential bonus. ASLRRA also offers a benefits package that includes group health/dental/vision insurance, term life insurance, paid vacations and personal leave days, and a robust 401(k) program, in addition to participation in the Railroad Retirement Act program, a significant benefit compared to the Social Security system.

Real Estate Specialist Targeted Years of Experience: 5-7 years What you'll be doing: In this role as a Real Estate Specialist, you will join a dynamic team responsible for real estate site development for network small cell sites in Northern California and Nevada. The role focuses on managing and driving site acquisition vendors to deliver goals and successfully hand off projects to our Construction Team. Your day to day tasks include, but are not limited to, project management, milestone tracking, performing lease due diligence, representing client in communications with landlords and jurisdictions, escalating issues to management with recommendations included, conducting site visits as needed, zoning review, hearing attendance, and managing purchase orders and project budgets. What we're looking for… You are well versed in telecommunications Small Cell initial builds, mods, and relocations, and thrive under tight deadlines. You are a team player and can work collaboratively across teams (including RF, implementation/construction, network operations, fiber, and legal) to achieve organizational and program goals. • Interpret and understand VZW policies and procedures and effectively communicate them to third party vendors. • Identify, analyze, and resolve real estate and lease-related issues as needed to meet internal or external deadlines and reporting requirements. • Successfully negotiate and work with all types of Landlords and their agents in order to preserve the Company's rights and meet the Company's contractual and regulatory obligations. • Identify and resolve network critical or site critical issues requiring immediate escalation to the Network leadership team. • Review and manage financial invoicing for vendor services in a timely manner. • Navigate and complete FUZE tasks. Where you'll be working… In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Must report to the Walnut Creek office. You'll need to have: • Bachelor's degree or at least five years of work experience. • Five or more years of relevant work experience. • Ability to effectively manage vendors and projects. • Proven track record of meeting goals. • Demonstrated ability to take initiative and manage multiple competing priorities while consistently meeting deadlines. • Knowledge of land use and zoning procedures, and real estate acquisition. • Knowledge of local and regional zoning, planning, and environmental standards and policies. • Knowledge of legal and financial terms and ability to read and interpret contracts. • Experience reviewing construction drawings, RF data sheets, and leases. • Excellent negotiation skills, interpersonal skills, oral/written communications skills, and organizational skills. • Knowledge of software tools to track projects. • Demonstrated ability to troubleshoot, analyze and solve problems. • Proficiency in using computers, including experience with relational and web-based database applications. Even better if you have: • Client-specific experience • Experience in legal, contract management, project management, or construction disciplines.

We are seeking a knowledgeable and proactive Technical Support Representative to join our team. In this role, you will be responsible for administering, maintaining, and troubleshooting our hosted Windows Server environment, ensuring it remains up-to-date and fully functional. Key duties include applying the latest software versions, monitoring system health, and optimizing customer environments to meet high uptime SLAs. The ideal candidate will have a strong foundation in automation, experience with Azure Pipelines management, and familiarity with cloud technologies. Additionally, the role requires multitasking effectively between short-term issue resolution and implementing long-term improvements across both shared and dedicated hosting environments. Job Description: Primary Responsibilities: 1. Windows Server Administration & Troubleshooting: · Manage and maintain Windows Server environments. · Troubleshoot server-related issues and provide timely resolutions. 2. HelpDesk Duties and Responsibilities: · Analyze Log Files from AssetWorks' software as well as third-party tools and utilities · Resolve tickets and work within timelines with detailed notes in Zendesk · Understand technical architecture and third-party dependencies of AssetWorks applications and be able to discuss with customers and coach staff · Perform after-hours installs and upgrades as needed · Perform after-hours support on a rotating basis as needed. · Perform training to customers and internal staff as needed. · Qualify, troubleshoot, and respond to customer support tickets. · Resolve client application questions or problems related to database, configuration/setup, product functionality and business enhancements. 3. Database Administration: · Restore, create and query Oracle and MSSQL databases · Manage Cloud Management Gateway for remote deployments. 4. Communication and Time Management Skills: · Keep customers informed when installs and upgrades are completed · Manage Cloud Management Gateway for remote deployments. · Install and Support Proprietary applications and including IIS, MSSQL, Oracle, ElasticSearch, and Crystal. · Be responsive to any special projects as assigned by Management · Maintain a high level of customer satisfaction in all customer-facing projects and tickets · Leverage various platforms to communicate with customers and employees including Teams, WebEx, Phone, email, and Zendesk · Maintain rapport with customers by examining complaints and identifying solutions · Manage tasks and tickets according to priority · Involvement in any additional follow up testing and troubleshooting 5. Internal & External System Monitoring Tools: · Manage internal monitoring tools such as Nagios, Site 24x7, Datadog, and suggest improvements to monitoring tooling · Oversee external monitoring with Site24x7 · Experience with managing application monitoring in for Production, Test, UAT environments 6. Security Compliance: · Implement and maintain security controls to ensure SOC2 and ISO 27001 compliance. 7. Azure Pipeline Troubleshooting: · Assist with development and improvements to be made with Azure Pipeline deployments in both shared and dedicated hosting environments. · Provide guidance and assistance with long term objectives related to Azure Pipelines in shared and dedicated hosting environments 8. Azure Cloud Administration: · Assist with system administration of Azure Cloud environments for SQL, SQL MI, and on-prem installations · Assist with 24x7 monitoring, maintenance, and upgrades for IaaS platform (VM) in Azure Benefits: Generous Paid Time Off 11 Paid Holidays Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution 401k with employer match which immediately vests Annual Company Bonus Career growth and mentoring opportunities as a smaller business unit within the Volaris Group Tuition Reimbursement Program Employee rewards and recognition programs Optional Employee Stock Purchase Program with company match Pet insurance TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc. Referral bonuses Employee engagement events Flexible remote work arrangements

Inavant is a cutting-edge engineering technology firm specializing in Industrial Automation and Operational Technology (OT) solutions. As we continue to grow and expand, we remain committed to driving innovation and efficiency in industrial control systems. Our lean, dynamic team excels in delivering secure, reliable, and automated solutions across various sites. Position Overview: We are seeking a skilled Control Systems Specialist to join our team. This role involves designing, implementing, and supporting automation projects, troubleshooting control systems (remotely and on-site), and will be a critical member of our capital projects team. The ideal candidate will have a strong background in control systems and a passion for improving processes and delivering high-quality solutions. The position offers flexibility with remote work options and opportunities for continuous professional development. The specialist will be part of our rotating call schedule (1 week per month) after an orientation and acclimation period. The ideal candidate would be based in or around the Baton Rouge area, but candidates from other areas are encouraged to apply. Compensation will be commensurate with experience (entry level, mid level, or senior level), and candidates of every experience level will be considered. Key Responsibilities: Control Systems Support: Perform routine checks and provide remote support for control systems to support projects and Long Term Support Agreements (LTSAs). Field Support: Assist field technicians with control systems checks, installations, and provide on-site support as required. Process Improvement: Refine internal routine processes to enhance operational efficiency and effectiveness. Client Interaction: Respond to client requests for support, ensuring timely resolution of issues and maintaining high levels of customer satisfaction. Project Involvement: Lead or support control system design, implementation, and commissioning for various projects. Participate in project meetings and contribute to hardware/software specifications, system architecture, and programming efforts. Commissioning and Start-Up: Oversee or assist in control system commissioning and start-up activities, ensuring successful project delivery and system functionality. Documentation and Reporting: Maintain comprehensive documentation of control systems processes, project developments, and support activities. Prepare reports and updates as needed. Anticipated Division of Responsibilities: 50% LTSA (Remote) 5% LTSA (On-site) 30% Projects (Remote) 5% Projects (On-site) 5% Internal Process Refinement (Remote) 5% Training/Skill Improvement Qualifications: Bachelor's degree in Engineering, Control Systems, or a related technical field. Proven experience in control systems engineering with a strong understanding of DCS/PLC technologies: Allen-Bradley PLC and I/O Systems FactoryTalk Platforms Ignition Platform Experience with other PLC/DCS platforms is a plus but not required Basic understanding of modern industrial networking. Proficiency in system design, programming, and troubleshooting for industrial control systems. Experience with control systems virtual infrastructure and support. Excellent problem-solving skills and the ability to work independently as well as part of a team. Strong communication skills to interact effectively with clients and team members. Flexibility to work remotely with occasional on-site requirements. Compensation & Benefits: Competitive Base Salary (minimum salary shown - offer will increase commensurate with experience) Regular Company and Performance-Based Bonuses Paid Time Off: 10 company/US holidays and competitive paid vacation based on experience Healthcare Stipend (to cover health insurance costs) Cellphone Stipend 401(k) plan with company match Mileage Reimbursement: To and from client sites reimbursed at the IRS rate Why Join Us: Innovative Work: Contribute to groundbreaking projects in industrial automation and control systems. Flexible Environment: Enjoy a flexible work schedule with opportunities for remote work. Professional Growth: Benefit from a supportive environment focused on your professional development and continuous learning. Competitive Package: Receive a competitive salary and benefits package, including opportunities for career advancement. If you are a Control Systems Engineer looking for a role that combines technical expertise with project involvement, and you thrive in a flexible and innovative environment, we encourage you to apply and join our team at Inavant.

Computer Vision Engineers on this team will specialize in applying computer vision, machine learning and artificial intelligence to solve problems across Merchandising, Marketing, Club Operations, Finance, eCommerce, and Security. You will have the opportunity to work with a high caliber team from a variety of disciplines to build new software and radically change our business. Engineers work as part of an Experience Team to develop and deploy advanced algorithms at scale. You will support and enable the entire project lifecycle including problem discovery with business clients, algorithmic design, coding, validation, deployment, testing, and monitoring. Engineers adhere to agile software development standards through rapid prototyping, iterative development, and incremental deployment of capabilities. Development is performed in Sprints and Data Scientists are held accountable to engineering excellence standards. Key Responsibilities • Performs research and applies new techniques and concepts to solve problems • Understands and translates business and functional needs into AI/ML/CV problem statements • Develops custom ML/CV models to drive innovative business solutions • Manages and integrates complex data sets from multiple, disparate data sources • Writes complex queries and extracts data to build robust data pipelines • Collaborates with Engineering teams to integrate algorithms into tools, processes, and interfaces • Performs exploratory data analysis and develops models to identify trends and opportunities • Builds and deploys reusable services and utilities that can be leveraged by a wide range of applications • Applies innovative and scientific approaches to augment and automate business decisions Skills • Proficiency in machine learning algorithms such as multi-class classifications, decision trees, support vector machines, deep learning, and anomaly detection • Strong understanding of probability and statistical models (generative and descriptive models) • Ability to run experiments scientifically and analyze results • Ability to effectively communicate technical concepts and results to business audiences in a comprehensive manner • Ability to collaborate effectively across multiple teams and stakeholders, including analytics teams, development teams, product management and operations Must Haves • 3+ years' experience in building ML/CV based models in a professional environment • Experience with productionizing Machine Learning solutions in cloud environment • Strong experience in Statistics and Operational Research • Familiarity with Deep Learning and computer vision algorithms • Proficiency in coding (Python) Preferred Qualifications Data science, machine learning, optimization models, Master's degree in Machine Learning, Computer Science, Information Technology, Operations Research, Statistics, Applied Mathematics, Econometrics, Successful completion of one or more assessments in Python, Spark, Scala, or R, using open-source frameworks (e.g., Scikit learn, TensorFlow, Torch) Working virtually this year has helped us make quicker decisions, remove location barriers across our global team, be more flexible in our personal lives and spend less time commuting. Today, we are reimagining the tech workplace of the future by making a permanent transition to virtual work for most of our team. Of course, being together in person is an important part of our culture and shared success. We'll collaborate in person at a regular cadence and with purpose. Additional Skills & Qualifications Can sit remote but needs to work CST hours Pay and Benefits The pay range for this position is $65.00 - $75.00 Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position will be accepting applications until Jan 17, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Role: Entry Level Machine Support Specialist Duration: 12 Months Schedule: 9 am to 6 pm, Monday through Friday. Occasional overtime may be approved at manager discretion during busy seasons. Onsite 4 days per week, with option for remote work 1 day per week). The manager will be flexible with the candidate to manage personal commitments as needed (ex. doctor appointments). Job Description: This role involves using virtual tools to resolve technical issues, leading collaborative training events, and documenting communication with dealers and stakeholders. Key Responsibilities: • Utilize virtual tools (Case and Contact Management System (CCMS)) to communicate with dealers and other stakeholders to efficiently resolve technical large tractor issues. • Lead and participate in collaborative training events to improve team dynamics as well as individual and team knowledge levels. • Complete and document all relevant DTAC (Dealer Technical Assistance Center) case communication within the CCMS system. • Properly code each case with correct Diagnostic Trouble Code (DTC), part number, and Non-Conformance Corrective Action (NCCA) information to support downstream problem resolution activities. Required Skills/Experience: • Demonstrated professional communication skills with proven results both written and oral. • Ability to work in a fast-paced environment and with metric-driven results. • Demonstrated commitment to lifelong learning with the ability to understand complex systems. • Proven ability to work collaboratively both in person and virtually. • Attention to detail and accuracy. • Ability to maintain a positive outlook within a fast-paced work environment. • Willingness to travel up to 10% of the time. Desired Skills/Experience: • Experience working with CAN Communication Systems on vehicles. • Experience diagnosing Electrical, Hydraulic, and Mechanical systems found on off-road equipment. • Experience with client's 7R, 8R, and 9R tractors. • Experience utilizing client's aftermarket software systems such as ServiceCenter, Service ADVISOR™, Parts ADVISOR™, CCMS, and various Tableau or PowerBI dashboards and reports. • Ability to read and comprehend technical schematics, theory of operation, and diagnostic procedures. • Experience with technical instruction and influencing without authority. Education: • 2 or 4-year Degree in any technical, software, business, or other related fields, or equivalent related work experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal Id: 25-29306