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Computer technician jobs in Kansas - 1,123 jobs

  • Help Desk Support Analyst

    Oculusit 3.8company rating

    Computer technician job in Wichita, KS

    The Helpdesk Support Analyst provides front-line technical support for faculty, staff, and students within a higher education environment, with a strong focus on classroom technology assistance. This role is responsible for troubleshooting hardware, software, audiovisual, and instructional technology issues to ensure seamless teaching and learning experiences. The analyst supports campus-standard systems, learning management platforms, and classroom technologies, responds to service requests via multiple channels, and delivers timely, customer-focused solutions. In collaboration with academic and IT teams, the role helps maintain reliable classroom operations, supports instructional continuity, and contributes to a positive, technology-enabled academic environment. Key Responsibilities: · Serve as the first point of contact for IT support requests from faculty, staff, and students via phone, email, ticketing system, and in person. · Provide real-time classroom technology support, including troubleshooting audiovisual systems, computers, projectors, microphones, lecture capture, and smart classroom controls. · Assist faculty before, during, and after class sessions to ensure instructional technologies function properly. · Diagnose and resolve hardware, software, network, and peripheral issues; escalate complex problems to appropriate IT teams when necessary. · Support learning management systems (LMS), video conferencing platforms, and instructional software commonly used in higher education. · Install, configure, test, and maintain classroom and lab technology equipment according to campus standards. · Monitor and respond to classroom support requests to minimize instructional disruption and downtime. · Document incidents, service requests, resolutions, and procedures accurately within the IT service management (ITSM) system. · Provide basic training and guidance to faculty and staff on classroom technologies and supported IT tools. · Collaborate with academic departments, instructional technology teams, and central IT staff to support teaching and learning needs. · Participate in routine maintenance, testing, and upgrades of classroom technology and computing resources. · Follow established IT policies, security standards, and best practices while supporting institutional systems and data. · Contribute to continuous improvement of helpdesk services by identifying recurring issues and recommending solutions. · Support special academic events, exams, and presentations that require technology setup or on-site assistance. Qualifications: • Bachelor's degree in Information Technology, Computer Science, or related field, or equivalent technical experience. • 1-3 years of experience in IT helpdesk or end-user support, preferably within a higher education setting. • Strong working knowledge of Windows, mac OS, Microsoft 365, and standard business applications. • Experience with ticketing tools such as ManageEngine, ServiceNow, or Zendesk. • Understanding of networking fundamentals, printers, and peripheral device support. • Excellent communication, customer service, and problem-solving skills. • Ability to multitask and prioritize in a fast-paced, service-driven environment. Preferred Qualifications: • Experience supporting academic systems (LMS, SIS, etc.) and hybrid learning technologies (Zoom, Teams, AV tools). • Relevant certifications such as CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Administrator. • Experience working in a managed IT service or client-supported model.
    $30k-55k yearly est. 5d ago
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  • Information Technology Support Engineer

    Teceze

    Computer technician job in Kansas City, KS

    Title: IT Support Duration: 3 Weeks Project for one of our clients in Kansas City The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines. Who We Are - Teceze Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success. This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site. Job Description: Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed • Basics knowledge / understanding of assigning switch ports to specific VLANs • Patch phone ports to switch as needed • Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration) • Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams • Troubleshoot and replace network switch chassis blades when required • Good to have understanding of any Data Center Infrastructure Management Application • A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain • Basic Knowledge of Monitoring tools such as Solarwinds, etc… • Networking and Operating System basics • Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting • Basic knowledge about Hardware like Servers, Storage devices • Knowledge to understand Monitoring Tool outcome • Basic knowledge of ITSM tool preferably ServiceNow • Basic knowledge Backup technologies preferably EMC Avamar • Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux • Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server • Experience in SLA base environment • Knowledge on Server Performance monitoring preferred • Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
    $53k-77k yearly est. 1d ago
  • Computer Field Tech Position- Salina KS

    BC Tech Pro 4.2company rating

    Computer technician job in Salina, KS

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • Workday Certified Advanced Comp Lead

    Accenture 4.7company rating

    Computer technician job in Overland Park, KS

    Who We Are We are Accenture, a global professional services company, searching for a Workday Advanced Comp Lead. This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the essential corporate functions of finance, analytics, planning and HR.For many of our clients, successfully getting their data operations into cloud environments is a major focus. The enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals. What's in it for YouHelp HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world.To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level.Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team. As a Workday Advanced Compensation Lead, your primary responsibilities may include: + Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures + Formulate planning, budgeting, forecasting and reporting strategies + Architect statements of work and/or client proposals + Architect and manage vendor relationships + Lead workshops for client education + Manage resources and budget on client projects + Serve as the escalation point for critical functional issue resolution + Provide subject matter expertise to aid in decision making related to the functional solution + Lead, mentor, counsel and manage performance metrics of project staff + Conduct working sessions with clients to gather, understand, and analyze business requirements. + Architect Workday the entire Advanced Comp solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated + Advise clients on industry standards and leading practices. + Understand and apply Workday and Accenture methodologies. + Provide the Delivery Lead with status updates and keep them apprised of overall project status. + Demonstrate strong client and stakeholder management to achieve project objectives + Ensure the client takes advantage of Workday best practices. + Support innovation through the creation of new industry leading methods and assets Why should I join the Accenture Workday team? + Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients. + Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations. + Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation. Who will be successful at Accenture? It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Here's what you need: + Workday Partner Certification + Minimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level role + Minimum of 3 years of working of Advanced Comp experience + Minimum of 3 years of Workday Implementations + Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree must have equivalent minimum 6 year work experience. Bonus points if you have: + 6 years of Workday-related implementations + Demonstrate knowledge of the HR function & processes + Experience in Education or Government Workday implementations Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $73,800 to $218,800 Cleveland $68,300 to $175,000 Colorado $73,800 to $189,000 District of Columbia $78,500 to $201,300 Illinois $68,300 to $189,000 Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300 Minnesota $73,800 to $189,000 New York/New Jersey $68,300 to $218,800 Washington $78,500 to $201,300 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $78.5k-201.3k yearly 28d ago
  • Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time

    U.S. Navy 4.0company rating

    Computer technician job in Wathena, KS

    About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $60k-84k yearly est. 5d ago
  • IT Support Specialist

    Teksynap

    Computer technician job in Kansas

    **Responsibilities & Qualifications** **RESPONSIBILITIES** + Plans, delivers, and supports customer IT services, including installation, troubleshooting, user assistance, and training. + Diagnoses and resolves customer-reported incidents involving hardware, software, and network systems. + Performs analysis of user requirements and IT processes to enhance efficiency and service delivery. + Researches, identifies, and reports trends and patterns of recurring technical problems; recommends process or technical improvements. + Develops, updates, and maintains problem tracking databases and knowledge repositories. + Installs, configures, troubleshoots, and maintains IT hardware, software, and peripheral equipment. + Performs system and data backup and recovery operations. + Develops user training materials and conducts end-user computing and information systems training sessions. + Consults with users to identify IT needs and requirements; conducts feasibility studies and trade-off analyses to determine optimal solutions. + Prepares business cases and implementation plans for IT service improvements. + Ensures rigorous application of information security and cybersecurity policies, principles, and best practices across systems and processes. **REQUIRED QUALIFICATIONS** **Clearance** + Secret - IT-I (Tier 5/SSBI) Critical Sensitive Clearance **Certifications** + DoD 8570 IAT Level II Baseline Certification + COMPTIA Security+ CE + Cisco Certified Network Associate (CCNA) + COMPTIA Cybersecurity Analyst (CySA+) + Global Information Assurance Certification (GIAC) Global Industriel Cyber Security Professional (GICSP) + Global Information Assurance Certification (GAIC) Security Essentials Certification (GSEC) + Certified Network Defender (CND) + Systems Security Certified Practitioner (SSCP) + One of the following Google Cloud Platform: + Google Associate Cloud Engineer + Google Professional Cloud Architect + One of the following cloud or systems certifications: + AWS Certified Cloud Practitioner + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate + AWS Certified Solutions Architect - Professional + AWS Certified SysOps Administrator + Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert + Microsoft Certified Azure Security Engineer Associate + Oracle Cloud Infrastructure Cloud Operations + Red Hat Certified Engineer + Red Hat Certified System Administrator **Experience** + Six (6) years of progressive experience in the field of Information Processing. + Three (3) years of specialized experience in Information Processing involving a range of hardware and software solutions. + Two (2) years of hands-on experience installing, diagnosing, troubleshooting, and training customers in the use of software and hardware systems. **Desired Experience and Skills** + Three (3) years hands-on experience supporting Department of Defense (DoD) IT hosting solutions. + Experience administering Windows and Linux operating systems in large enterprise environments. + Proficiency and understanding of network fundamentals, VPNs, firewalls, and remote access solutions. + Strong analytical and problem-solving skills: Proficiency in problem-solving and troubleshooting complex issues, with the ability to analyze problems, identify root causes, communicate to management and implement effective solutions in a timely manner. **Overview** We are seeking an IT Support Specialist to join our team. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at **************** . Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. **Additional Job Information** **WORK ENVIRONMENT AND PHYSICAL DEMANDS** The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. + Location: Remote + Type of environment: Remote + Noise level: Medium + Work schedule: Schedule is day shift Monday - Friday. May be requested to work evenings and weekends to meet program and contract needs. + Amount of Travel: 10% **PHYSICAL DEMANDS** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. **WORK AUTHORIZATION/SECURITY CLEARANCE** + U.S. Citizen + Secret Clearance **OTHER INFORMATION** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. **EQUAL EMPLOYMENT OPPORTUNITY** In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance. \#remote #telework #linkedin \#LI-Remote (turn font to white) **Job Locations** _US-VA | US-AZ | US-AR | US-CT | US-ID | US-IN | US-IA | US-MI | US-MS | US-MO | US-KS | ..._ **ID** _2025-8636_ **Category** _Technical Support/Help Desk_ **Type** _Regular Full-Time_
    $32k-52k yearly est. 59d ago
  • Technology Support Specialist

    Carearc, Inc.

    Computer technician job in Emporia, KS

    CareArc is accepting applications for a full-time Technology Support Specialist to join our IT team. The Technology Support Specialist position installs, modifies and makes repairs to the company technology hardware and software systems, and provides technical advice and support to system users. Primary Functions Assists users with software, hardware, and connectivity issues. Responsible for the installation configuration, administration, maintenance, backup, security and monitoring of all technology systems. Installs hardware and components such as monitors, keyboards, printers, scanners and peripherals. Loads appropriate software packages such as operating systems, networking components and office applications. Responsible for problem resolution of applications, hardware, network, and other technical issues via phone, email, and in-person. Refers major hardware problems to the IT Administrator or 3rd party vendors. Notifies immediate supervisor of any potentially critical issues after extensive troubleshooting. Provides updates, status and completion information to manager and/or users, via ticketing system, voice mail, e-mail or in-person communication. Maintain and document all logs, network activity, troubleshooting and help desk requests. Maintain and document job aids, manuals and user training resources. Available after hours to perform maintenance and emergency technology systems issues. Qualifications Associate degree preferred; Field of Study: Information Technology or other technology field of study 1-2 years of experience in an IT-related position Positive attitude Team player Job Benefits Competitive salary Paid vacation and sick time KPERS retirement plan Health, dental, and vision insurance for self and family beginning first day of employment. HSA/HRA available 10 paid holidays Paid life and long-term disability Employee and family medical, dental, and pharmacy discounts And other voluntary benefits CareArc is an EOE. Apply at ***********************
    $32k-52k yearly est. 6d ago
  • IT Support Technician

    Kansas Children's Service League 3.1company rating

    Computer technician job in Wichita, KS

    Kansas Children's Service League is looking to hire a full-time IT Support Technician in Wichita, KS. This position earns a competitive wage between $20 to $24 per hour a nd works a Monday - Friday schedule with occasional evenings and weekends. This role requires in-person reporting to our Wichita, KS office and supports all KCSL locations across the state of Kansas. About Kansas Children's Service League Stronger families start at Kansas Children's Service League (KCSL). Founded in 1893, KCSL is a statewide, nonprofit agency that serves thousands of Kansas children and families each year. KCSL's mission is to protect and promote the well-being of children. Our programs work with children and families in the areas of health, safety and education to succeed and break cycles of neglect, abuse and trauma. We help both children and parents develop skills for success in their families, schools and workplaces. KCSL is also the Kansas chapter of Prevent Child Abuse America and Circle of Parents. As a team member of Kansas Children's Service League, you'll enjoy the following benefit offerings and more based on selected cafeteria options and employment class: Medical, Dental, & Vision Insurance Pet Insurance Critical Illness & Accident Insurance Flexible Spending Account / Health Savings Account Paid Life Insurance 401(K) & matching offerings Family Friendly Paid Wellness Leave Paid Vacation & Wellness Time Paid Holidays Employee Wellness Program Earned Wage Access Telework Options Infants at Work Program For more details on our benefits, please visit our KCSL Career site. Expectations for All Employees: At Kansas Children's Service League, we protect and promote the well-being of children. In doing so, every employee is responsible for supporting the agency's mission, vision, and values. This includes actively and regularly demonstrating high-quality customer service, accountability in all aspects of your position, and respecting the differences in our staff, customers, and communities. Expected behaviors and qualities include professionalism and competence, active collaboration, effective communication, initiative and innovation, respect, and goal achievement. Employees are to be able, at any time, to provide basic information about the breadth of customer opportunities available through KCSL and to help customers make connections within the organization. KCSL is an equal opportunity employer. Job Summary The IT Support Technician troubleshoots and maintains network client hardware and software. The position performs Help Desk responsibilities and works with the Network Administrator to maintain the KCSL network. Essential Job Functions Technical Support Respond to technical inquiries via phone, email, chat, or in person. Use problem solving to diagnose and resolve issues with computers, peripherals, operating systems, and applications. Log, track, route, and update employee issues in a ticketing system. Provide step-by-step guidance to users, use remote tools, and perform diagnostics. Escalate unresolved or complex issues to higher-level support. Document all interactions, resolutions, and contribute to knowledge base articles. Follow up with customers to ensure customer satisfaction and complete resolution of issues. Train users on new software or hardware, creating new training materials as requested. Education & Experience Required High school diploma or equivalent 1 year of technical school or 1 year of computer support Help Desk work experience Technical understanding of the current Microsoft PC Operating Systems and Microsoft 365 Basic understanding of TCP/IP, DNS, DHCP, Wi-Fi Preferred Associate's or Bachelor's degree in Information Technology, Computer Science, or related field. One or more years of work experience on an Information Technology Help Desk Experience with Windows Server (2022 and 2025) Experience with Active Directory and Group Policy Management Experience with Microsoft 365/Teams/Intune and Azure
    $20-24 hourly Auto-Apply 22d ago
  • IT Support Specialist II

    ISG Technology 3.4company rating

    Computer technician job in Overland Park, KS

    Full-time Description At ISG Technology, we're unlocking possibilities for our clients by providing IT services that help drive business growth. We're freeing them from the burdens of day-to-day IT maintenance, securing their networks, protecting their data and helping them design, implement and manage their IT infrastructure. And we've been doing it for over four decades. Join in on the Success As part of the Twin Valley Family of Companies and a fourth-generation family business, ISG Technology has grown and evolved into a recognized leader in the Midwest by aligning our success with the long-term success of our clients. We are consistently recognized in CRN's Top Managed IT Service Providers in the nation, most recently as part of the Security 100 for excellence in managed security offerings. But all those accolades take second stage to our Customer Satisfaction Scores (CSAT), which have consistently been 97% while our Net Promoter Score is 70, compared to the industry average of 47. If you're the type that takes pride in providing world-class support, you may have what it takes! Job Summary: The IT Support Specialist II is the first line of troubleshooting issues within client environments. This role ensures the client is notified of issues in a timely manner, analyzes problems, performs troubleshooting, and tracks problems through to resolution while providing an exceptional customer experience that exceeds our competitors. This role requires a comfort level of communicating professionally across different levels of both internal and client organizations. What you bring to the position: You embody and align with our core values and appreciate the strength and stability that comes from working with a values-based company. You appreciate the power and efficiency of consistency in the “ways” we operate. You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations. You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction. You have a strong desire to provide customers with optimum technology solutions and exemplary customer service, and you achieve your goals that you mutually set with your supervisor. You are a self-starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis. You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being a “know-it-all.” You successfully fulfill the following essential duties and responsibilities: You will use your ORGANIZATIONAL SKILLS to: Multi-task various user issues effectively and efficiently, while documenting troubleshooting and triage steps so other team members can follow if required. Troubleshoot, analyze, and investigate to resolve recurring issues and complex problems. Documents findings and develops the procedures to prevent future issues. Manage and prioritize complex, changing workloads in a challenging technical environment. Complete ConnectWise data entry in an accurate and timely manner. Meet ISG standards of utilization. You will use your TECHNICAL SKILLS to: Respond to and troubleshoot unique customer issues. Manage tickets based on priority and SLA. Acquire and maintain certain technical certifications as assigned and required by ISG including, but not limited to, the manufacturers listed below: Auvik Cisco Citrix Fortinet HP Microsoft RMM Veeam VMWare You will use your CUSTOMER SERVICE SKILLS to: Communication with customers about existing tickets and inform them of the plan to address them. Deal with end users / management during times of pressure. You will use your COLLABORATIVE SKILLS to: Support the Company by completing all other job duties assigned. As a successful employee, you will demonstrate the following professional skills as you carry out your position: Oral Communications - Speak clearly and persuasively in positive and negative situations; respond well to questions; demonstrate group presentation skills and participate in meetings. Written Communications - Write clearly and informatively, edit work for spelling and grammar; present numerical and statistical data effectively and read and interpret written information. Customer Service - Respond promptly and courteously to customers' requests for service and assistance; manage difficult or emotional customer situations. Ethics - Treat people with respect; keep commitments; inspire the trust of others; work with integrity and ethically; upholds company values. Organizational Support - Follow company policies and procedures and complete other duties as assigned. Judgment - Include appropriate people in decision-making process. Interpersonal Skills - Maintain confidentiality; keep emotions under control; listen well. Strategic Thinking - Develop strategies to achieve organizational goals; analyze market and competition; identifies external threats and opportunities and adapts strategy to changing conditions. Planning and organization - Prioritize and plan work activities; use time efficiently; plan for additional resources; set goals and objectives; organize or schedule other people and their tasks. Professionalism - Approach others in a tactful manner; react well under pressure; treat others with respect and consideration regardless of their status or position; accept responsibility for own actions; follow through on commitments. Adaptability - Adapt to changes in the work environment; manage competing demands; deal with frequent change, delays, or unexpected events. Detail & Task Oriented - Manage and follow through on multiple tasks, items, and communications in a timely manner. Requirements You will meet the following educational, licensing, certification, and work experience requirements: High School Diploma or GED required. A minimum of 3-5 Years of similar or related experience. Working knowledge of networking. Working knowledge of systems administration. Demonstrated ability to analyze complex situations and utilize troubleshooting skills, systems and tools, and creative problem-solving abilities under pressure. Demonstrated attention to detail with excellent organization and time management skills. Hold and maintain a valid driver's license; driving record must meet the criteria of ISG's insurance carrier for acceptance of coverage. You will follow the ISG Technology Core Values: Humor & Fun - We enjoy spending time with each other, collaborating and sharing what makes us unique. Lead by Example - Always taking initiative, acting responsibly and demanding excellence from ourselves. Resilience - Change is inevitable. We embrace it. And we use it to drive creativity and innovation. “Team First” Initiative - Proactively helping one another, taking individual accountability for the success of the whole team. Continuous Improvement - Daily improvement matters. Bold ideas move us forward. You are able to work in the following environmental and working conditions: Prolonged periods of sitting at a desk and working on a computer and phone. Work in a general office environment. Travel to client and prospect locations with varying conditions. You have mental stability and emotional intelligence that enables you to meet all the requirements and qualifications of the position with or without a reasonable accommodation.
    $49k-73k yearly est. 27d ago
  • Fix It and Learn It: Appliance Repair Tech Wanted School's -On Us!

    Tager Appliance Repair

    Computer technician job in Kansas City, KS

    Replies within 24 hours Benefits: Company car Company parties Competitive salary Employee discounts Free uniforms Health insurance Paid time off Training & development Benefits: * Guaranteed minimum $800 a week when working full-time hours after training. Take home service vehicle, company card for gas for service vehicle and supplies Cell phone, company branded work shirts Paid time and vacation days, paid holidays after one year Initial and ongoing paid training Sams Club membership No nights or weekends, no on-call days, usually home by dinner time Weekly pay will be hourly + commission after training (averages around $30 an hour, commission paid on labor only). Hourly when in training. Tager appliance repair will pay for your appliance repair online training that you can complete in about two weeks from home and get paid As well as on-line training you will receive hands on training with our trainer Insurance allowance paid weekly after training Are you a problem-solving wizard with a knack for bringing machines back to life? Do you thrive on the satisfaction of a job well done and the gratitude of happy customers? We're on the hunt for a skilled Appliance Repair Technician or Trainee to join our dynamic team! At Tager Appliance Repair, you'll tackle everything from rogue refrigerators to defiant dryers, using your expertise to save the day-one appliance at a time. Even better, we'll invest in your growth by sending you to school to sharpen your skills and stay ahead of the game. If you're ready to turn your technical talents into a rewarding career with great pay, awesome benefits, and a crew that's more like family, this is your chance to shine! .The Job: Travel to and from customers homes for diagnosis and repairs of kitchen and laundry appliances Troubleshoot and test appliances Diagnose and repair products using schematics and test meters Research parts needed for repairs Part install Collect payments from customers Pickup part from part suppliers You: Must be able to move common appliances around without damaging the customers home Must be able to lift or maneuver 75 pound Stair climbing in some homes is to be expected Must have clean and valid drivers license Must be able to pass background and drug test Must speak English Must have own hand tools Must attend periodic training classes Must provide your own clean black shoes, black slacks, and belt to be worn every day. (provided shirt must be tucked in) Join Our Team. Our phone operators do not know about the open position. Email questions only please Compensation: $800.00 - $1,200.00 per week As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
    $800-1.2k weekly Auto-Apply 60d+ ago
  • IT Computer Technician

    Lockwood Broadcast Group 3.9company rating

    Computer technician job in Wichita, KS

    KAKE has an immediate opening for an IT Computer Technician. This position will be responsible for repair, maintenance and configuration of PC work stations, servers, printers and wireless access points, as well as domain administration related to personnel changes. The candidate must have strong skills in computer repairs, software installation and configuration, as well as network administration. Job DUTIES: * Troubleshoot and repair computer hardware, software and peripherals, including PC computers, network servers, storage, software applications, LAN cabling, system security and virus protection * Install, manage and maintain workstations and servers with various Windows and Linux OS * Manage employee user accounts through Active Directory * Manage and maintain news production editors and content storage systems * Administration of telephone PBX system * Assist with repair and installation of various broadcast equipment as needed * Perform other duties as assigned * Strong Information Technology background and networking skills required * A degree or certificate in IT or related field is preferred * Experience in repair and maintenance of computers and servers * Experience in network administration of Windows and Linux based computer systems * May involve working with AC, DC, and RF voltages in transmission equipment * General knowledge and experience with mechanical based equipment is a plus * Good eyesight and hearing, ability to lift equipment that may exceed 50 pounds * Must work well under pressure * Strong communication, organizational, and problem-solving skills * Available for on-call emergencies QUALIFICATIONS REQUIRED: Interested candidates can apply to: Lori Johnson, Business Manager KAKE 1500 N. West Street Wichita, KS 67203 Or by e-mail to: ***************** No telephone calls please Lockwood Broadcast Group and KAKE provides equal employment opportunities to all employees and applicants for employment. Pre-employment drug test is required as well as a background screen as allowed by federal, state, and local laws and regulations. Latest Headlines from CNN
    $34k-64k yearly est. Easy Apply 15d ago
  • Data Analyst/Technical Support Specialist

    Lawmo

    Computer technician job in Kansas City, KS

    Legal Aid of Western Missouri Data Analyst/Technical Support Specialist Kansas City, Missouri Legal Aid of Western Missouri is seeking a Data Analyst/Technical Support Specialist to join our team. This role is essential in supporting our mission by extracting and preparing reports from case management and related systems and providing IT Helpdesk services to staff. Proficiency in Excel, SQL, Power BI, or similar reporting tools as well as a background in hardware and software support and Microsoft 365 is preferred. This position will require occasional travel between Legal Aid of Western Missouri locations within the Kansas City Metro area, St. Joseph, Joplin and Warrensburg. Key Responsibilities: Extract data from case management system, phone system, and other related systems to create reports and dashboards and support legal operations and reporting needs. Provide general helpdesk support to staff, troubleshooting hardware and software issues. Manage and support Microsoft 365 applications, including user account management and troubleshooting. Assist in the deployment and management of Microsoft Intune for mobile device management. Collaborate with team members to identify and implement technology solutions that enhance productivity. The qualified candidate must have expertise in one or more of the following: SQL/Data analysis and reporting Database cleaning, validation, and quality assurance techniques Mobile Device Management/Microsoft Intune Watchguard or similar firewalls IAM (Identity and Access Management) Documentation and Change Management Candidate must also have the following general qualifications: Bachelor's degree in Information Technology, Computer Science, or a related field preferred. COMPTIA or Microsoft/Azure Certifications are highly desirable. Experience in a nonprofit or legal environment is preferred. Excellent problem-solving skills and the ability to work independently and as part of a team. Strong communication skills, both verbal and written. Friendly demeanor with a good sense of humor. Salary $70,000 + DOE Benefits: Medical Plans with PPO or HSA options Dental Plan Vision Plan Life Insurance Short-term and long-term disability Accident Insurance Critical Illness Insurance Flexible Spending Accounts for medical and dependent care Health Savings Accounts Paid Time Off: Holidays, Personal, Sick and Vacation Travel and parking reimbursement 401k and employer match. Please visit ********************************************* to submit your application, resume and cover letter. LAWMO is an Equal Opportunity Employer. Those applicants requiring accommodation to the interview/application process should contact Human Resources Department at *************.
    $70k yearly 60d+ ago
  • PC Support Technician

    Link Solutions, Inc. 4.2company rating

    Computer technician job in Leavenworth, KS

    Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy "Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS. * Must be a US Citizen * Must have or be able to obtain and maintain a DoD Secret Security Clearance. * Non-remote (relocation incentive available) The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems. Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security. Job Responsibilities: * Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe. * Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications. * Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software. * Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance. * Install and configure network interfaces and internet connections. * Diagnose network cable and configuration problems. * Coordinate support with the local Network Enterprise Center. * Services support tickets for Training Management Directorate (TMD) users. * Implement and design an organization-wide set of standards for future and existing information systems. * Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications * Must be a US citizen. * Must be able to obtain and maintain a DoD Secret Security Clearance. * IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.). * Two (2+) years in a PC Support Techniciant role or relevant field. * Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software. * Experienced in diagnosing network cable issues and configuring network interfaces and internet connections. * Proficient in providing help desk support, identifying technical issues, and offering temporary solutions. * Capable of responding to user inquiries and providing technical assistance on PC systems and applications. * Windows workstation systems administration training. * Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop. Preferred: * Active Secret Clearance. * BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.). * Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts. * Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users. * Ability to function independently and as a team player in a fast-paced environment. * Excellent communication skills (written and oral) and interpersonal skills. * Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
    $30k-56k yearly est. 7d ago
  • IT Technician

    Commercial Capital Company

    Computer technician job in Lenexa, KS

    Position Title: IT Technician Department: Technology Services Reports To: Director of Technology The IT Technician provides front-line technical support to internal staff and external clients across the Microsoft ecosystem and MSP toolsets. Requirements: Ideal candidates have 1-3 years of experience or a two-year technical/associate degree. Responsibilities include support for Microsoft 365, Azure, Teams Voice, Dynamics navigation, Power Automate basics, Ubiquiti networking, Exclaimer, and Datto systems. Key Responsibilities: • Provide first-line support for desktops, laptops, mobile devices, printers, and peripherals. • Support Microsoft 365 tools such as Outlook, Teams, OneDrive, SharePoint, and Teams Voice. • Perform basic Azure AD tasks including password resets, MFA issues, and group membership updates. • Handle service ticket intake, triage, documentation, and timely resolution. • Assist users with basic Dynamics CRM navigation and troubleshooting. • Support Level 1 Power Automate flow troubleshooting. • Troubleshoot Ubiquiti/Unifi Wi-Fi, switches, and access points. • Assist with Datto RMM alerts, backups, and device remediation tasks. • Support and manage Exclaimer email signature configurations. • Escalate complex issues with complete ticket notes. • Perform updates, maintenance, and device provisioning tasks.
    $30k-53k yearly est. 31d ago
  • IT Technician Hiawatha

    Amberwell Health

    Computer technician job in Hiawatha, KS

    Provides technical support to end users. Installs and maintains the organizations client hardware and software. Troubleshoot problems and resolve them in a timely manner. Responsibilities for IT Technician Install and configure hardware and software components Repair or replace damaged hardware Upgrade systems to enable compatible software Install and upgrade antivirus software Travel to client sites Perform tests on new hardware and software Define software, hardware and network requirements Troubleshoot hardware and software issues Qualifications for IT Technician Associates degree in computer science or engineering or related field, preferred A+ and Network+ Certification, preferred 0-2 years of experience in a similar role Experience troubleshooting systems Skilled in software installation Proficient with Windows OS Excellent written and oral communication skills Familiar with a range of software and hardware Qualifications Education High School or GED Experience and Qualifications Associates degree in computer science or engineering or related field, preferred A+ and Network+ Certification, preferred 0-2 years of experience in a similar role Experience troubleshooting systems Skilled in software installation Proficient with Windows OS Excellent written and oral communication skills Familiar with a range of software and hardware Skills Organizational Verbal Interpersonal Customer Relations Analytical Grammar/Spelling Read/Comprehend written instructions Follow verbal instructions Computer Clerical Mental and Emotional Requirements Manage stress appropriately Make decisions under pressure Manage anger/fear/hostility/violence of others appropriately Handle multiple priorities Work alone Working Conditions Exposure to potential electric shock CRT (computer) monitor Physical Requirements Sedentary work- Prolonged periods of sitting and exert up to 10 lbs. of force occasionally. Stand for 1 hour per day Sit for 6-7 hours per day Walk for 1 hour per day Perform repetitive tasks/motions Distinguish colors Hear alarms/telephone/tape recorder/normal speaking voice Have good manual dexterity Have good eye/hand/foot coordination Have clarity of vision: Mid (>20=-
    $30k-53k yearly est. 2d ago
  • On-Site Support Spec.

    Genpt

    Computer technician job in Wichita, KS

    Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. Use this job if the position is combining several nonexempt functions. This position works more than 50% of the time at the customer location. JOB DUTIES Provides excellent customer service that will enhance the relationship and lead to ongoing sales. May act as a lead/mentor to other employees. Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Reliability, organization and attention to detail required. Industry experience required; product knowledge from previous warehouse experience is preferred. Customer service and communication skills required. Ability to multi-task and time management skills required. Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required. May need to be certified to operate a forklift. Valid driver's license and good driving record required. PHYSICAL DEMANDS: Must be able to move up to 100 lbs and lift up to 50 lbs. LICENSES & CERTIFICATIONS: None required. SUPERVISORY RESPONSIBILITY: No Supervisory Responsibility BUDGET RESPONSIBILITY: No COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
    $35k-48k yearly est. Auto-Apply 60d+ ago
  • Business IT Support Specialist

    Haviland Broadband

    Computer technician job in Haviland, KS

    This role serves as an advanced technical expert supporting business clients through complex IT issue resolution, systems administration, and project work. While primarily providing remote support, this role also includes onsite service as needed for critical issues or deployments. Additionally, the technician supports pre-sales engineering efforts by collaborating with sales and leadership teams to design and recommend effective technology solutions that align with client business needs. This role blends technical expertise with client-facing communication and solution design responsibilities. This position requires that the employee be able to report regularly in-person to our Haviland office. Essential Duties and Major Responsibilities: Technical Support & Troubleshooting · Act as the initial point of contact for client technical issues. · Provide onsite and remote technical support to business clients for desktops, laptops, and basic network issues. · Respond to service tickets, phone calls, and emails; diagnose and resolve Level 1 issues efficiently. · Maintain clear, professional communication to gather problem details and provide timely updates and resolutions. · Perform root cause analysis and develop sustainable solutions to recurring technical problems. • May serve as a technical escalation point for Tier 1 and Tier 2 support teams as experience increases. System Administration & Maintenance • Administer and maintain Windows Servers, Active Directory, Microsoft 365, DNS, DHCP, and group policies. • Manage virtualization environments (Hyper-V, VMware), backup solutions, and endpoint security tools. • Ensure proactive system updates, patching, and monitoring for client environments. Networking & Infrastructure • Configure and troubleshoot firewalls, switches, routers, and wireless infrastructure. • Support secure remote access solutions (VPNs), VLANs, and internal/external networking issues. • Assist with network upgrades, assessments, and migrations. Sales Engineering & Solution Design • Work closely with sales and account managers to assess client IT needs and design tailored technical solutions. • Participate in client meetings to present technical concepts and recommend appropriate products or services. • Provide input on proposals, quotes, and scopes of work for new projects or service opportunities. Project Work & Onsite Support • Lead or assist with IT projects including migrations, infrastructure deployments, and system upgrades. • Provide onsite support for installations, escalations, and project execution as needed. • Coordinate with vendors and internal teams to ensure successful project delivery. Client Support & Communication • Maintain proactive communication with clients, offering guidance, progress updates, and documentation. • Build trusted relationships through responsiveness, reliability, and strategic insight. • Provide informal training and support to end users as part of ongoing service delivery. Documentation & Team Collaboration • Maintain detailed documentation of configurations, procedures, and resolutions in ticketing systems. • Contribute to internal knowledge bases and share best practices across the technical team. • Mentor junior technicians and provide internal support for skill development. May also provide support to the company's IT Manager as needed. Education: Associate or Bachelor's degree in IT, Computer Science, or a related field preferred. Prior experience in a sales engineering, pre-sales, or solution design role is a strong plus. IT Professional certifications such as cybersecurity, CompTIA A+, or CompTIA Networking recommended. Specialized Skills and Type of Experience Needed to be Successful: 3-5 years of experience in IT support, system/network administration, or managed services. Proficient with Windows Server environments, Microsoft 365 administration, and virtualization platforms. Strong knowledge of networking concepts, firewalls, and security best practices. Familiarity with backup systems, scripting (e.g., PowerShell), and remote monitoring tools. Ability to translate technical capabilities into business value for clients; comfortable presenting to both technical and non-technical stakeholders. Experience writing scopes of work, contributing to proposals, or assisting in technical pre-sales is highly desirable. Valid driver's license required. Excellent knowledge of networks, PC, and desktop hardware. Working knowledge of desktop and server operating systems and applications (such as Microsoft Exchange and Active Directory). Proficient in eEnterprise patching rollouts/monitoring/updates. Experience with printers, scanners, and other peripherals. Good understanding of modern computer and network security practices. Advanced problem-solving skills, to manage complex situations with multiple layers and resolve to solution anticipating needs now and into the future. Job Competencies: Core Value: Work as a Team Teamwork Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed. Oral Communication and Written Communication Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Core Value: Do the Right thing Right Customer Service Manages difficult or emotional customer situations; Responds promptly to customer needs; solicits customer feedback to improve service; Responds to requests for service and assistance; meets commitments. Detail Oriented Consistently checks and rechecks work product for accuracy. Able to manage multiple tasks while accurately performing essential job functions. Prepares accurate and thorough reports, emails, and data as required by the position. Reasoning and Problem Solving Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Core Value: Embrace Opportunity Use of Technology Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Supervisory Expectations: The position does not have any regular responsibility for overseeing or supervising the work of other team members. Independence of Action: Supervisor/manager monitors work progress; incumbent follows precedents and procedures and may set priorities and organizes work within general guidelines established by supervisor/manager. Physical Demands and Work Environment: : (The phrases "occasionally," "regularly," and "frequently" correspond to the following definitions: "occasionally" means up to 1/3 of working time, "regularly" means between 1/3 and 2/3 of working time, and "frequently" means 2/3 and more of working time.) The work environment is an office environment. The employee must complete their work satisfactorily in an environment where there are significant distractions, including staff, clients, and vendors walking through and conversing, telephones ringing, conversations carrying over, loud noises, and interruptions to answer questions from others. The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. In many cases, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to remain in a stationary position, often standing or sitting for prolonged periods. The employee is frequently required to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like, move self in different positions to accomplish tasks in various environments including tight and confined spaces, move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, repeat motions that may include the wrists, hands and/or fingers, and assess the accuracy, neatness and thoroughness of the work assigned. The employee must maintain a clean driving record and be able to pass insurability guidelines for drivability. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand, walk, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 15 pounds and should do so soundly and safely. This job's specific vision abilities include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. A Little About Us: Haviland Broadband has been connecting residential and business customers to what's important for over 75 years. Our primary services are superior internet and telephone services, with a growing emphasis on business communications and services. We pride ourselves on keeping our processes simple and our service at a caliber of personalization and reliability one would expect from a local company. Haviland Broadband is headquartered in Haviland, Kansas with a satellite office in Conway Springs, Kansas and serves 14 communities between Kiowa and Sumner Counties and is currently expanding operations into the Wichita metro area. Haviland Broadband is a locally managed subsidiary of LICT Corporation out of Rye, NY. Why Haviland Broadband? Collaborative leadership team poised for growth Employee-centric and family oriented Ability to work independently without being micromanaged Corporately owned, but continues to operate from its roots as a family-based company Longevity and stability for a long-term career Benefits: Come work for a local, family-friendly company. We offer: Paid Holidays Paid Time Off (PTO) for Vacation, Personal and Sick time Family-plan health insurance with company-funded HSA and HRA accounts 401(k) plan with company matching Free home internet connection if you live within our service area, or reimbursement if you live outside of our service area Free company cell phone plan, or reimbursement if you choose to keep your existing plan Company vehicle provided, to also be driven to/from the workplace
    $32k-52k yearly est. 31d ago
  • Support Technician 2

    Propio 4.1company rating

    Computer technician job in Overland Park, KS

    Full-time Description Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you. This role is located in our Overland Park, KS office. We are looking for a highly motivated and skilled Support Technician 2 to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our internal and external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. Requirements Responsibilities: Troubleshoot hardware and software issue, ensuring timely resolution Provide technical support to end users via phone, tickets, email and in-person Document and track issues using our ticketing system, and escalating when necessary Assist in setting up and configuring computer systems and applications Maintain accurate user accounts and permissions Educate users on best practices and IT policies and stay up to date with new technologies Collaborate with other members of the IT team to ensure that customers receive the highest level of service Generates and maintains dashboards and reports that track product health and success metrics Identify technical, operational, and organizational issues that impede product success. Suggest/create improvement plan to change or resolve issues Qualifications: 3+ years of experience in IT support High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred Experience supporting customers in corporate environment Experience with IT Service Management ticketing systems Experience with Azure M365 and AWS preferred but not required Basic understanding of computer systems, networks, and software applications Strong problem-solving skills and ability to troubleshoot and think logically Experience with Microsoft Windows and Office, as well as experience with desktop hardware Ability to work independently and as part of a team, and eagerness to learn and adapt in a fast-paced environment
    $26k-39k yearly est. 60d+ ago
  • Tier 2 Technical Support Operations Analyst

    ASM Research, An Accenture Federal Services Company

    Computer technician job in Topeka, KS

    The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $32k-52k yearly est. 38d ago
  • Help desk NOC Control Tech I

    Mobilecomm Professionals 4.1company rating

    Computer technician job in Overland Park, KS

    NOC Central Technician I tests and analyzes network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals). Candidate advises supervisory Network Control positions of network communications failures or degradation and arranges corrective action plans. The Technician performs a variety of skilled routine and non-routine duties and applies standard practices and policies. Additional Requirements: Monitors and analyzes moderately complex network and network facilities (e.g., power, communication machinery, software, lines, modems, and terminals), advises supervisory Network Control positions of network communications failures or degradation and arranges and performs corrective action plans. This is a multi-incumbent position that reports to a supervisor level position. Basic Qualifications include: High school diploma or equivalent, experience using networks and network equipment and knowledge of Excel, Word and other general applications. CANDIDATES SHOULD BE AVAILABLE TO WORK ANY SHIFT INCLUDING WEEKENDS AND HOLIDAYS IF NECESSARY. Provide proactive and reactive network monitoring, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues. Provide trouble tracking, coordination, notification, escalation and documentation with direction and guidance from a more experienced network controller or a supervisor to resolve events/issues efficiently to minimize customer impact. The job is a 24 x 7 environment which will require shift work during holidays, weekends, and during non-business hours. Proactively monitor alarm conditions on the network to identify and localize service disruptions and loss of redundancy situations. Analyze symptoms for accurate isolation of customer and network problems with the assistance of more senior technicians. Dispatch field resources or vendors to appropriate network site locations. Effectively multi-task while maintaining composure in stressful and demanding work environment. Exercise flexibility and resourcefulness (with assistance from others) in challenging and /or perplexing situations. Learn and adhere to Command and Control, Our Ways of Working, and When Work Gets Done policies and practices. Provide proactive efforts to reduce and eliminate service affecting outages. Proactively work to reduce long duration open tickets. * Candidate Must be willing and able to work any scheduled days/hours. Additional Information All your information will be kept confidential according to EEO guidelines.
    $28k-53k yearly est. 1d ago

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