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Computer technician lead vs lead support technician

The differences between computer technician leads and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer technician lead and a lead support technician. Additionally, a computer technician lead has an average salary of $99,307, which is higher than the $95,420 average annual salary of a lead support technician.

The top three skills for a computer technician lead include technical support, network printers and troubleshoot. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Computer technician lead vs lead support technician overview

Computer Technician LeadLead Support Technician
Yearly salary$99,307$95,420
Hourly rate$47.74$45.88
Growth rate10%10%
Number of jobs61,182115,952
Job satisfaction--
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 54%
Average age4242
Years of experience22

Computer technician lead vs lead support technician salary

Computer technician leads and lead support technicians have different pay scales, as shown below.

Computer Technician LeadLead Support Technician
Average salary$99,307$95,420
Salary rangeBetween $69,000 And $142,000Between $64,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaNew Jersey
Best paying companyCadence Design SystemsGoogle
Best paying industryRetailTechnology

Differences between computer technician lead and lead support technician education

There are a few differences between a computer technician lead and a lead support technician in terms of educational background:

Computer Technician LeadLead Support Technician
Most common degreeBachelor's Degree, 44%Bachelor's Degree, 54%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Computer technician lead vs lead support technician demographics

Here are the differences between computer technician leads' and lead support technicians' demographics:

Computer Technician LeadLead Support Technician
Average age4242
Gender ratioMale, 89.1% Female, 10.9%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 16.6% Asian, 11.5% White, 55.7% American Indian and Alaska Native, 0.4%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between computer technician lead and lead support technician duties and responsibilities

Computer technician lead example responsibilities.

  • Recreate and manage company website, maintain regular updates, manage DNS servers, administrate e-mail and outlook exchange server.
  • Correct and restore users PC workstations to operational status.
  • Install OS's on various types of computers.
  • Create system for checking in and releasing PCs bring in for service.
  • Educate customers on different OS and various types of hardware and software's.
  • Repair, upgrade, and build PCs and set up networks and servers.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Computer technician lead vs lead support technician skills

Common computer technician lead skills
  • Technical Support, 12%
  • Network Printers, 8%
  • Troubleshoot, 6%
  • Computer System, 6%
  • CNC, 5%
  • OS, 5%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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