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Computer technician jobs in Massachusetts

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  • Entry Level Plasma Center Technician

    Biolife Plasma Services 4.0company rating

    Computer technician job in West Springfield Town, MA

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MA - West Springfield U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MA - West SpringfieldWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt NoIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $18 hourly Auto-Apply 13h ago
  • IT Support Specialist

    Comrise 4.3company rating

    Computer technician job in Walpole, MA

    Job Title: IT Support Specialist In order to make an application, simply read through the following job description and make sure to attach relevant documents. Pay Rate: $46-55/hour Onsite 5 days per week at Walpole, MA facility (Monday Friday, 8 hours/day). Description: High Level: Provide daily onsite IT support at the Walpole, MA site. (5 days a week onsite, 8 hours per day M-F) Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop), Networking & Servers physical topology, cabling, and troubleshooting, and specific manufacturing facility IT device support such printers, and handheld scanners, etc. Candidate will need to be physically able to walkaround the large facility on a daily basis for spot checks/rounds and device troubleshooting and also be able to lift 50lbs with respective to Datacenter servers and switch infrastructure installation and decommission.\ Candidate will need superior customer service skills and able to interact with a wide range of users with varying IT skill levels. Specifics: Intake and resolution of Level 1/2 IT issues through a shared and remote support follow the sun model Complex IT problem solving and investigation of recurring IT issues Resolving on premise IT issues that may arise or be dispatched to your local location Staying up to date on the latest IT service offerings, ITSM portals, active migration projects, and technical resolutions affecting our user base Escalating any unresolved issues and/or Major Incidents to the Site Management Infrastructure (SMI) team You have excellent communication skills (written, verbal) focused on translation of IT technical resolutions to end user business language L1/L2 deep technical problem-solving capability in many facets of Information Technology Mid-Level Experience with End User Computing, Datacenter Technologies, and Networking You work effectively in global, multi-cultural teams Solid professional judgment and ability to escalate unresolved issues to appropriate management in a timely fashion Bachelor's degree or equivalent experience required Minimum of 3-5 years of experience with IT Deskside xevrcyc Support and/or IT Systems Analyst role(s) Technical: Win10 / Win11 Client expertise with Office 365 in an Enterprise environment Network diagnostics, TCP/IP, DHCP reservations, console access, and troubleshooting capability including VLAN knowledge Server configuration, iLO setup, vulnerability remediation Mobile Device troubleshooting and configuration (Android and IOS) Manufacturing facility devices (label printer, handheld WIFI devices, and instruments) Intune/Azure AD experience Identity management including multifactor authentication setup PC migration, application installation, and data copy Service NOW incident and request management #ESJ
    $46-55 hourly 2d ago
  • Computational Biology Intern

    Massachusetts Eye and Ear 4.4company rating

    Computer technician job in Boston, MA

    Junior Bioinformatics Student Researcher (Single-Cell Biology) We are seeking a motivated student with emerging interest in computational biology to join our research group and contribute to single-cell transcriptomics projects. This position is ideal for a student eager to build experience in modern genomics, coding for biological analysis, and collaborative research in a wet-lab + computational environment. Role Overview The Junior Bioinformatics Researcher will assist with processing and analyzing single-cell and spatial transcriptomics data, support ongoing projects, and learn standard analysis workflows under mentorship from lab members. Key Responsibilities · Assist with data parsing, preprocessing and QC of single-cell RNA-seq and spatial transcriptomics datasets · Apply analysis tools such as Seurat, Scanpy, and basic Linux command-line workflows · Support integration, clustering, differential expression, and cell-type annotation · Help maintain organized scripts, notebooks, and data files · Generate visualizations and figures for meetings and data reviews · Participate in lab discussions, contribute ideas, and develop independent skills over time Training & Skills Development The student will gain experience in: · R/Python coding for biological data analysis · Single-cell pipelines (10x Genomics, Cell Ranger, Seurat/Scanpy) · Data visualization and reproducible workflows · Basic HPC/terminal use, Git version control, and documentation practices · Biological interpretation of transcriptomic results Preferred Qualifications · Undergraduate or early grad student in Biology, Bioinformatics, Computer Science, Engineering, Neuroscience, or related field · Interest in learning single-cell genomics and computational analysis · Intermediate experience coding in R or Python (coursework or self-taught accepted) · Curiosity, organization, and willingness to learn new computational tools Nice-to-Have · Previous coursework in genetics, molecular biology, or data science · Familiarity with Jupyter/RStudio environments
    $36k-41k yearly est. 2d ago
  • Desktop Support Technician

    Randstad USA 4.6company rating

    Computer technician job in Boston, MA

    Desktop Support / Network Technician I Onsite: 55 Fruit Street, Boston, MA Contract: 3-6 months, with possible extension Schedule: M-F. 8:00am-4:30pm Pay rate $24.00 p/hr - W2 *W2 Contract Only* Covid surge project. The contractors for this project directly help our tech team with fixing break fix issues for the PC, laptops printers etc..For this reason, the Covid Surge techs that we are looking for need to have some prior experience in desktop support. MUST HAVES: -- Strong commitment to providing superior customer service -- One year of experience in desktop support role -- Hands-on experience with the installation, repair and troubleshooting of personal computers -------------------------------------------------------------------------------------------- The Network Technician I provides technical support services for desktop computers, laptop computers, printers, tablets, monitors, scanners and other peripheral devices. Services will include device deployment, software installation, testing network connections, troubleshooting services and repairs. Service requests will be tracked and documented in service management software. The specifics associated with this role are described in the attached Position Summary. Principal Duties and Responsibilities: Indicate key areas of responsibility, major job duties, special projects and key objectives for this position. These items should be evaluated throughout the year and included in the written annual evaluation. • Provide break/fix technical support services for networked and stand-alone computing equipment • Use knowledgebase articles, where appropriate, to resolve issues • Document work performed within the service management software; document device and user data as required • Prioritize issues by level of urgency and triage or escalate unresolved issues as appropriate • Provide setup and configuration of computers and other network devices in compliance with Mass General Brigham standards; participate in large hardware deployments, moves and operating system rollouts • Perform scheduled preventative maintenance on desktops and laptops including re-imaging operating system software, data capture and restoration, cleaning physical hardware, replacement of broken or out-of-warranty hardware and cable management • Provide next level technical support for Service Desk staff • Provide turnover report for next shift
    $24 hourly 2d ago
  • Client Support Associate

    Dialed In Gummies

    Computer technician job in Massachusetts

    As a Client Support Associate at Dialed In Gummies, reporting directly to the President your role is essential in driving sales growth and ensuring the success of our dispensary partners. You will be integral in delivering outstanding support to dispensary staff, executing effective sales strategies, and building strong client relationships. Your efforts will focus on enhancing sales performance and brand visibility through tailored sales support and activation initiatives. Must be badged with the state you are applying in. Must be available to work on Saturdays. Key Responsibilities: Primary Contact: Serve as the main point of contact for dispensary staff, providing timely support, addressing inquiries, and offering detailed product information to facilitate sales. Sales Activations: Work closely with the sales team to implement in-store activations and promotional events designed to increase sales and boost brand visibility within dispensaries. Promotional Coordination: Manage the distribution of promotional merchandise and items to dispensary staff to strengthen brand awareness and foster client loyalty. Menu Management: Regularly review and update dispensary menus to ensure accurate representation of our products, aligning with sales goals. Training Programs: Organize and conduct training sessions to educate dispensary staff on product features, benefits, and effective sales techniques. On-Site Engagement: Travel to dispensary locations for in-person engagements, including training sessions and sales activations, to support staff and drive sales efforts. Feedback Collection: Gather and analyze feedback from dispensary staff about our products and services to identify opportunities for improvement and inform sales strategies. Event Representation: Represent the brand at industry events, trade shows, and community gatherings, networking with potential clients and partners to enhance brand reach and drive sales. Brand Image: Uphold a professional and positive brand image in all interactions, adhering to company values and guidelines. Market Awareness: Stay updated on industry trends, competitor activities, and regulatory changes to maintain a competitive edge and ensure compliance. Performance Tracking: Monitor and report on sales-related metrics such as event attendance, sales conversions, and customer feedback. Qualifications Excellent communication and networking skills. Strong passion for the cannabis industry and commitment to sales excellence. Reliable transportation for travel to various dispensary locations. Strong interpersonal skills with a proven ability to engage and motivate retail staff and teams. Demonstrates ability to drive results in a competitive, fast-paced environment. Experience with sales tools and CRM systems (e.g., LeafLink) is a plus. At least 21 years of age and possess a valid MED Badge This is a field-based role, requiring 80%+ of time spent in the market, visiting accounts and engaging directly with customers. The ability to spend multiple hours in the car driving to different locations for store visits, pop ups and industry events. The ability to lift heavy items including tents, tables, boxes, and suitcases up to 50lbs. Must understand and comply with the rules, regulations, policies, and procedures of Dialed In Gummies Must consent to and pass all required background checks Additional Duties: Perform other sales support duties as assigned by management to enhance overall sales performance and achieve company objectives. As markets change your job duties may change, as this is not an all-inclusive list of duties for your job description.
    $37k-72k yearly est. 2d ago
  • Seasonal Delivery Support Associate (TOWN OF DEERFIELD)

    United Parcel Service 4.6company rating

    Computer technician job in South Deerfield, MA

    Seasonal Driver Helper Ensure you read the information regarding this opportunity thoroughly before making an application. As a driver helper youll ride along with a package delivery driver in our iconic brown trucks and help deliver packages to businesses and homes in your community. During your shift, youll be in and out of the truck, greeting customers and ensuring packages make it to their destinations. This seasonal job requires flexibility as work will be assigned in the morning based on operational needs and your availability. When you are assigned work, you will be provided with a meet point. This is where the driver will pick you up, often in your neighborhood. Helpers do not drive the brown truck. What youll need: Lift up to 70 pounds Saturdays and holiday work required depending on business needs Enjoy working outside Stamina this is a workout like no other! Legal right to work in the U.S. An eye for detail Reliable and responsible No experience necessary And a pair of sturdy work boots Additional Benefits: Excellent weekly pay Growth opportunities - a seasonal job is a great place to start at UPS* No experience necessary Paid weekly *This is a seasonal role. A seasonal job is a great place to start at UPS, and it might even lead to a permanent role that offers even more advantages and benefits! Shifts may vary between Monday - Saturday, depending on business needs. The base pay for this position is $21.00/hour UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. xevrcyc UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
    $21 hourly 2d ago
  • ML - Computer Vision Engineer

    Discover International 4.4company rating

    Computer technician job in Cambridge, MA

    AI/Computer Vision Engineer - Cambridge, Boston (Hybrid) Join an elite innovation team driving next-generation medical robotics and AI solutions. This cutting-edge group focuses on early-stage breakthrough projects, transforming novel ideas into scalable, impactful technologies. Your Role: Develop advanced algorithms and software in a regulated medical environment. Design ML-based solutions for digital insights from medical imaging and robotic data. Define requirements, create test protocols, and support validation of new features. Collaborate with multidisciplinary teams across research, clinical science, regulatory, and business functions. Stay ahead of MedTech and AI advancements while contributing to intellectual property development. Work in state-of-the-art R&D labs in Cambridge, Massachusetts. You're the Right Fit If You: Have a strong background in machine learning, computer vision, and medical image analysis. Hold a Master's (3+ years of experience) or PhD in Computer Science, Biomedical Engineering, Robotics, or a related field. Are experienced with medical imaging technologies, image-guided therapy, and regulated medical device development. Possess exceptional programming skills (Python required, C++ preferred). Are self-motivated, adaptable, and excel in communication and problem-solving. This is a unique opportunity to shape the future of medical robotics and AI in a confidential, high-impact environment.
    $86k-109k yearly est. 3d ago
  • Parallel Computing Engineer

    Mercor

    Computer technician job in Boston, MA

    Mercor is hiring a Parallel Computing Engineer on behalf of a leading AI lab. In this role, you'll **accelerate numeric and simulation kernels** through GPU/CPU parallelism, memory-hierarchy tuning, and distributed execution across clusters. You'll design scalable pipelines that maximize efficiency and throughput for large-scale computational workloads. This role is ideal for engineers who thrive at the intersection of HPC, GPU optimization, and distributed systems. * * * ### **You're a great fit if you:** - Have a background in **computer science, high-performance computing, or applied mathematics**. - Are experienced with **GPU/CPU parallel programming** using CUDA and OpenMP. - Understand **distributed execution frameworks** and tools like MPI, NCCL, and Slurm. - Are proficient in **Python** with libraries like **NumPy and SciPy** for scientific computing. - Have experience profiling and optimizing workloads with tools like **nvprof and nsys**. - Care about **memory hierarchy, communication overhead, and scalability** in parallel systems. - Are curious about how HPC techniques accelerate **AI training, simulations, and scientific workloads**. * * * ### **Primary Goal of This Role** To design, optimize, and deploy parallel computing pipelines that accelerate numeric, simulations, and large-scale computations across GPUs, CPUs, and distributed clusters. * * * ### **What You'll Do** - Speed up numeric and simulation kernels through **GPU/CPU parallelism**. - Optimize workloads via **memory-hierarchy tuning** and communication reduction. - Scale computations with **MPI, NCCL, and Slurm** for distributed clusters. - Profile and benchmark performance using **nvprof and nsys**. - Build reproducible pipelines in **Python, NumPy, and SciPy** for HPC workflows. - Collaborate with researchers and engineers to integrate HPC into production AI systems. * * * ### **Why This Role Is Exciting** - You'll accelerate **mission-critical AI and scientific workloads**. - You'll work across the stack: **hardware-level optimization, distributed execution, and HPC software engineering**. - You'll directly impact the performance of **large-scale AI models and simulations**. - You'll be part of shaping how **parallel computing powers the next generation of AI systems**. * * * ### **Pay & Work Structure** - You'll be classified as an hourly contractor to Mercor. - Paid weekly via Stripe Connect, based on hours logged. - Part-time (20-30 hrs/week) with flexible hours-work from anywhere, on your schedule. - Weekly Bonus of **$500-$1000 USD** per 5 tasks. - Remote and flexible working style.
    $77k-104k yearly est. 60d+ ago
  • Integrated Technician for Media Planning

    Havas Media Network

    Computer technician job in Boston, MA

    INTEGRATED TECHNICIAN Havas Media Network North America, the Media Experience agency, is looking for an INTEGRATED TECHNICIAN to join the PLANNING TEAM, part of our global community of 10,000 team members who are focused on using Meaningful Media to make a meaningful difference to brands, businesses, and people. The Integrated Technician is a highly skilled expert in channel knowledge and technical media planning. This role is essential to the seamless execution of tactical campaigns, ensuring precision, efficiency, and collaboration with creative agencies. As a key point of coordination, the Integrated Technician owns the briefing process into internal teams, gathers responses, and ensures high-quality content delivery. They proactively engage in audience insights, competitive intelligence, and agency events, demonstrating curiosity and initiative. A DAY IN THE LIFE MIGHT LOOK LIKE: • Owns and maintains flow charts & schematics for all campaigns, ensuring accuracy and clarity. • Manages campaign budgeting, collaborating closely with Business Analysts to ensure accurate actualization and billing. • Supports the Planning Manager by coordinating internal team responses to briefs, ensuring alignment and precision. • Gathers and compiles reports & post-campaign analysis, ensuring actionable insights. • Develops a deep understanding of audiences, analyzing audience data to inform strategies. • Masters NMI to generate various media plan outputs and scenarios, providing valuable planning insights • Develop proficiency in Converged.ai tools for Intelligence gathering and media plan Design, including profiles studio and attention design • Embraces audience and competitive analysis in collaboration with the intelligence strategy team • Works alongside the investment team to bring in the latest media opportunities. • Keeps the Account Manager updated with timely and relevant client information. • Shares proactive competitor & category updates with clients to provide strategic market intelligence. HOW YOU WILL WORK: • Embraces learning on the job, through coaching and feedback • Attends agency and media owner events, staying connected to industry innovations. • Actively engages in relevant agency training, continuously building expertise. • Shows initiative, interest and proactiveness on the job. CORE COMPETENCIES: • 📌 Focus on tool, tech and learning • 👍 Product Excellence • 🔎 Attention to Detail • 📊 Audience Expertise • 📈 Reporting & Insights • 💡 NMI Mastery • 📖 Storytelling • 📢 Industry Knowledge WHO YOU ARE: • You will have 0-1 years of experience • You will have a positive attitude and will be willing to learn fast The salary range for this role is: $50,000 - $55,000 annually.
    $50k-55k yearly 4d ago
  • Field Service Technician

    Skidata USA

    Computer technician job in Boston, MA

    Job Title: Field Service Technician Coverage area: Greater Boston area Department: Service (Operations) Reports to: Service Manager FLSA Status: Hourly, Non - Exempt SUMMARY: The Field Service Technician provides customer service in person and/or by telephone to customers in and around the greater Boston area. Technicians will also help fulfill the needs of the maintenance schedule when needed by performing preventative maintenance on parking access, as well as software and/or hardware. Works with upper-level support to troubleshoot/setup/configure car access systems to include LAN (Local Area Networks). Effectively understands and troubleshoots basic setup of credit card configuration within the PARCS (parking access & revenue control system) network. ESSENTIAL DUTIES AND RESPONSIBILITIES: Perform field repairs on parking access system and building access systems, software and/or hardware related Troubleshoot and correct problems on devices/equipment, down to board level, low voltage Correct/fixes; minor to complex software issues on parking/access systems Understand and troubleshoot the entire setup of a SKIDATA network (LAN) Properly identifies all network devices on a LAN (router, modem, switch etc.) Can properly use handheld devices like, but not limited to, multi meter, Network tester, toner, etc. Understand basic relay logic Works with upper-level support to setup/configure firewall, router, and other network devices Provides effective customer service, to internal and external customers Properly identifies when higher level support is needed. Work closely with peers and support team to ensure customer expectations are met Effectively execute troubleshooting instructions from higher level support Properly maintain vehicle status and maintenance, as required Properly maintains his/her inventory levels, by properly transacting in ERP (SNOW) system Communicates effectively with service coordinator, advisors, and service management team Responsible for transactions for assigned work orders (WOs) in ERP system on a per WO basis (parts and labor), also to include maintenance checklist, as required by existing processes Perform monthly preventative maintenance - scheduled inspection, cleaning, lubricating, and adjusting of the equipment Other duties, as assigned QUALIFICATIONS: This is an experienced position within the Service Department. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: Must be at least 21 years old, with a valid driver's license; have and maintain a driving record clean of any major or numerous violations Must be able to drive to field / customer locations to perform field work Working knowledge of Windows Server 2008/2012/2016, SQL, Windows OS 7, 10 and above, and network firewall configurations Must possess aptitude to learn new technologies The ability to work independently all while keeping others informed of your processes and progress via multiple avenues - including ERP System, email, and/or phone Proficiency in Microsoft Project, Excel, and PowerPoint Must be able to complete SKIDATA technical certified training courses - within 24 months; or has completed required certified courses in the technical career track. Specific product/equipment and software training supplied by SKIDATA EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED) or equivalent and two (2) years of training/experience in related field required, or equivalent combination of education and experience. Good skills in the use of hand tools required - experience using ERP software a plus. CERTIFICATES, LICENSES, REGISTRATIONS: Valid Driver's License, in state of residence. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to drive motor vehicle; sit; stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch; or crawl; and talk; or hear. The employee must frequently lift and/or move more than 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception; standing for long periods of time; climbing ladders, stairs, ramps; handling and assembling small parts, use of a variety of tools and equipment such as power construction equipment, measuring devices, power tools, and testing equipment including oscilloscopes, ammeters, and computers/digital equipment. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and/or automobiles. The employee is occasionally exposed to wet and/or humid conditions; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; risk of electrical shock. The noise level in the work environment is usually moderate to occasionally loud. TRAVEL: There may be occasional travel outside of the employee's regular region; this travel may be by airplane or vehicle and will be planned with as much advanced notice as possible. SCHEDULE: Monday through Friday - Available 8am - 5pm. Saturday and Sundays - Possible with advance notification. The general hours of the position are Monday through Friday (8 a.m. to 5 p.m.); however, the expectations are that you be flexible to work as the needs of the business require. This may require occasional overtime; working on Saturday/weekends; and/or before or after the hours of 8 a.m. to 5 p.m. Technicians are required to be on an on-call rotation for one week per month. Supervisor will give as much advance notice as possible and try to evenly distribute hours based on business needs among the employees with skills, knowledge and ability for the work that needs to be accomplished. SKIDATA Inc. is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, status as an individual with a disability, veteran status, or any other basis protected by federal, state, or local law. EEO M / F / D / V
    $51k-79k yearly est. 5d ago
  • Field Service Technician

    Crown Equipment Corporation 4.8company rating

    Computer technician job in Boston, MA

    : Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere. Job Posting External Job Duties Troubleshoot, diagnose and repair Crown and all other makes of lift trucks. Perform all assigned planned maintenance on customer lift trucks. Maintain a service van and its inventory. Process paperwork after completion of each job. Minimum Qualifications Less than 2 years related experience High school diploma or equivalent Valid driver's license, good driving record, and ability to safely operate lift trucks. Preferred Qualifications Good mechanical and electrical aptitudes, knowledge of electrical/electronic systems and hydraulics and internal combustion engines, and the ability to read and understand electrical and hydraulic schematics. Good written/verbal communication and customer care skills. Technical degree, previous lift truck repair, welding experience, and knowledge of various types of testing equipment preferred. Familiar with tools and equipment such as common hand tools, electrical/air tools, torch, arc welder and various types of testing equipment. Industry related training is preferred Ability to read and understand service manuals, plan, and follow-through Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees. Current benefits being offered include: Competitive Wages. The anticipated starting pay range for the position is $25 to $30 but is commensurate with skills and related experience, Health/Dental/Vision/Prescription Drug Plan with a company contribution to each, Health Savings Accounts and Flexible Spending Accounts, 401K Retirement Savings Plan: Crown matches 100% of the first 4% of your eligible pay you contribute to the plan. You are always 100% vested in the company matching contributions. Company paid Life and Disability Benefits as well as optional supplemental term life insurance offerings, Paid Parental Leave, 9 Paid Holidays, Paid Vacation accrued at a rate based on length of service and position, Paid Sick Leave, Birthday Pay for Non-Exempt employees, Tuition Reimbursement up to $5,250 per calendar year, and much more. EOE Veterans/Disabilities
    $25-30 hourly 4d ago
  • Help Desk Support Specialist

    Mevion 3.9company rating

    Computer technician job in Littleton, MA

    The Help Desk Support Specialist is a customer service professional responsible for front-line IT support for both onsite and remote personnel at Mevion Medical Systems. This person must be able to respond to, diagnose, and resolve basic computer and application issues in a professional and efficient manner for a diverse audience ranging from highly skilled technicians to professional engineers to business and finance teams. This person is highly motivated in a culture of continuous improvement, always looking for ways to share knowledge and create efficiency in daily tasks. Essential Functions: Responds to end-user requests for technical assistance by phone, email, or ticketing system. Troubleshoots and resolves basic computer, application, system, device, access, or performance issues. Uses established processes and procedures to document, track, and resolve reported problems and to meet operational service levels and standards. Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed. Escalates problems to appropriate levels or teams to achieve issue resolution. May support installs or upgrades of software or devices, set up user profiles, or re-set passwords. A desire to work with all IT function areas including desktops, networks, and servers. Experience Preferred: Microsoft 365 Administration Microsoft Active Directory / Entra ID Atlassian Suite Salesforce Education, Training, and Experience: At least 2-5 years' applicable experience. A customer focused mindset and an innate ability to respond to customer expectations and requirements is essential. Physical and Environmental Considerations: Must be able to sit/stand for long periods of time. Required use of standard office equipment including laptop, phone, copier, etc. Typical office environment. Must be able to walk through the factory environment safely. Position is Contract to Hire.
    $88k-123k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Speicalist

    Collabera 4.5company rating

    Computer technician job in Mansfield, MA

    Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Qualifications Provides phone and desktop support/consulting services and problem resolution. Images and Deploys computers for New Hires and Upgrades. Provides on-site desktop support services and problem resolution. Interfaces with other support groups to resolve problems. Troubleshoots routine to moderately complex desktop problems. Completes special projects and performs other duties as assigned. Additional Information To know more about this position or to schedule an interview, please contact: Sagar Rathore ************ ******************************
    $67k-91k yearly est. Easy Apply 60d+ ago
  • Onsite IT Technician Term Time

    Capita Plc

    Computer technician job in Worcester, MA

    We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire, Birmingham and Worcestershire areas to provide regularly scheduled IT support and ensure that they receive the best possible customer service. Job title: Onsite IT Technician Term Time Job Description: Onsite IT Technician Term Time £20,621.93 Birmingham Based We have an exciting opportunity for an Onsite IT Support Technician to join our hardworking and knowledgeable team with Entrust. Within this role you would visit the schools in the Staffordshire area to provide regularly scheduled IT support and ensure that they receive the best possible customer service. This role comes with training, the first few weeks will be spent shadowing a member of our highly experienced and supportive team to ensure that you are fully equipped to support the clients in your area. With this in mind we are open to considering people with an interest in IT without hands on work experience in this field. This is a term time only role so you will only work during the school terms, the role is also field based so the right person for this role will also have a full clean drivers license and their own vehicle. What you will be doing * Provide scheduled technical maintenance and support for ICT to a set of schools. * Involvement in larger installations in schools in line with documented project plans. * Provide reactive IT support as required, including telephone support, remote support, site visits and assistance with hardware quotations. * Research and to document development projects and procedures for the team in line with strategic objectives for the business. What we are looking for * Strong customer service skills * An interest in IT and a career in this area * Ideally some form of qualification in IT (GCSE/A Level) or equivalent although this is not essential * Happy to work term time only * Full UK licence with access to own vehicle About Entrust Entrust is a joint venture between Capita and Staffordshire County Council. We work across the UK in partnership with schools, academies and local authorities to provide specialist expertise around school improvement, learning technologies, and property and support services. We currently work in over 50 local authorities, with 600 schools. Join us and you'll be part of the fastest growing school-to-school support partner in England. What's in it for you? * A competitive basic salary of £24,043.50, prorated to reflect the part time nature of the annual hours (actual salary £20,621.93) * The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice * Auto-enrolment to our company pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more * Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology * Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform What we hope you'll do next: Choose 'Apply now' to fill out our short application, so that we can find out more about you. Equal Opportunities At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer, we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email ******************************** or call 07784 237318 and we'll get back to you to discuss. For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website. If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - ********************* Location: Birmingham * United Kingdom Time Type: Full time Contract Type: Permanent
    $36k-73k yearly est. Auto-Apply 10d ago
  • IT Technician Boston

    Hightouchtalentsolutions

    Computer technician job in Boston, MA

    Job Description IT Field Technician We are in search for a IT Field Technician to join the dynamic team of professionals providing world class IT services to its clients in the Boston, MA. This is a great opportunity for a self-starter with a proven track record to develop, implement, and support various initiatives in the area of IT Support.Responsibilities: Attending customer support requests via phone, email or in person. Performing server and network troubleshooting remotely and on site Doing application deployments Follow change control process Managing servers and network equipment Document and follow procedures Work on projects and tasks assigned in a timely manner Be available for emergencies and scheduled tasks during off business hours Be available for off hours on-call rotation. On-site visits to client site as needed Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Other Details about the Job This is a Full-Time position. All standard benefits are included such as medical/dental/vision insurance and vacation time. We encourage and reward professional certifications
    $36k-71k yearly est. 23d ago
  • IT Technician

    Transdevna

    Computer technician job in Boston, MA

    Hiring immediately for IT Help Desk Technician Transdev is proud to offer: + Competitive compensation $60,000 to $65,000/year Benefits include: + Vacation: minimum of two (2) weeks + Sick days: 8 days + Holidays: 12 days; 9 standard and 3 floating + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. OVERVIEW: The position of IT Help Desk Technician technical assistance and support to our internal users regarding computer systems, software, and hardware issues. You will respond to inquiries, diagnose and troubleshoot problems, and provide timely resolution to ensure maximum productivity. Additionally, you will assist in the maintenance and administration of IT systems and provide training and support to users as needed. This position will work closely with the IT Specialist to address all support related issues and provide recommendations for procedures or technology to enhance the monitoring and support. This position will assist with bus technology as assigned. RESPONSIBILITIES: + Provide first-line support and technical assistance to users via phone, email, or in person. + Diagnose and troubleshoot software, hardware, and network issues promptly and effectively. + Escalate unresolved issues to the appropriate IT personnel or external vendors for further investigation and resolution. + Install, configure, and maintain computer systems, peripherals, and software applications. + Perform routine maintenance tasks, such as updates, patches, and system backups. + Create and update technical documentation, user guides, and knowledge base articles. + Assist in the deployment and rollout of new hardware and software solutions. + Maintain and update local asset inventory. + Conduct training sessions and workshops to educate users on IT best practices and procedures. + Collaborate with other IT team members to improve processes and procedures. + Stay informed about emerging technologies and industry trends to enhance technical skills and knowledge. QUALIFICATIONS: + Proven experience working in a technical support role, preferably in an IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and network emergency situations. + Must be able to write system documentation for new and existing programs. + Ability to effectively help coordinate and manage system-wide computer interfaces a plus. + Must have the ability to prioritize and deal with time pressures and daily system problems. + Ability and willingness to learn applications and provide support. + Ability to support wireless technologies including phone and tablets. + Ability to support LAN phone technology. + Strong knowledge of computer hardware, software, and operating systems (Windows, mac OS, Linux). + Proficiency in troubleshooting common technical issues and providing timely resolutions. + Excellent communication and interpersonal skills, with a customer-focused approach. + Ability to prioritize and manage multiple tasks in a fast-paced environment. + Strong analytical and problem-solving skills with attention to detail. + Experience with remote support tools and ticketing systems. + IT certifications (e.g., Network+, CompTIA A+, Microsoft Certified Professional) are a plus. + Knowledge of networking concepts and protocols is desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the employee to successful perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions. + 90% of work is accomplished indoors and in air conditioned or well-ventilated facilities. + 10% of work is accomplished outdoors, on buses or other vehicles or in the bus yard. + The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen + Must be able to lift fifty (50) pounds. PRE-EMPLOYMENT REQUIREMENTS: + Must submit to drug testing and a background check. + Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Information Technology (IT) Job Type: Full Time Req ID: 6446 Pay Group: ALA Cost Center: 167 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.
    $60k-65k yearly 59d ago
  • Field Network Technician

    D'Angelos

    Computer technician job in Dedham, MA

    IT Technician (3-Month Contract) - Restaurant Firewall Deployment Project Employment Type: Temporary (3 months) Project Duration: January 2026 - March 2026 Schedule: Flexible Compensation: $40/hour About the Role We are seeking a Temporary IT Technician to assist with a large-scale firewall deployment across our restaurant locations. The technician will work directly with our internal IT lead to complete three site installations per day, following a structured 40-45 day schedule. This is an excellent opportunity for a hands-on technician with strong troubleshooting skills and experience working in fast-paced field environments. Key Responsibilities * Travel daily with the IT lead to scheduled restaurant locations * Install, configure, and validate network firewalls * Physically mount and secure network devices and cabling * Ensure proper WAN/LAN connectivity and verify cutover success * Document installation details, network settings, and site validations * Troubleshoot connectivity or hardware issues on-site * Communicate status updates and completion reports to the IT lead * Maintain equipment, tools, and inventory during the rollout * Provide professional customer service to restaurant managers and staff What We Provide * All tools, equipment, and firewalls needed for deployment * Comprehensive daily schedule and routing plan * On-site guidance and mentorship from the IT lead * Mileage reimbursement for travel * Opportunity to gain hands-on experience in large-scale IT rollouts Requirements Requirements * 1-3 years of IT support, network installation, or field technician experience * Strong understanding of networking fundamentals (LAN/WAN, TCP/IP, VLANs, DHCP, VPN) * Experience installing firewalls, routers, access points, or similar hardware * Ability to use basic tools (mounting hardware, cable testers, etc.) * Valid driver's license and reliable transportation * Ability to lift 25-40 lbs and work within equipment racks or tight spaces * Strong documentation and communication skills * Must be punctual, reliable, and comfortable working independently in the field Preferred Qualifications * Experience with restaurant, retail, or multi-site technology environments * Prior experience with Fortinet, Cisco Meraki, SonicWall, or similar firewalls * Knowledge of structured cabling best practices * Experience working alongside senior technicians or project leads Salary Description $40 per hour
    $40 hourly 2d ago
  • Robotics Intern - Teleoperation and Spatial Computing

    Toyota Research Institute 4.3company rating

    Computer technician job in Cambridge, MA

    At Toyota Research Institute (TRI), we're on a mission to improve the quality of human life. We're developing new tools and capabilities to amplify the human experience. To lead this transformative shift in mobility, we've built a world-class team in Energy & Materials, Human-Centered AI, Human-Interactive Driving, Large Behavior Models, and Robotics. This is a Summer 2026 paid 12-week internship opportunity. Please note that this internship will be an in-office role in Cambridge, MA. The TeamOur goal is to revolutionize the field of robotic manipulation, enabling long-horizon dexterous behaviors to be efficiently instructed, learned, and improved over time in diverse, real-world environments. Our team has deep cross-functional expertise across simulation, perception, controls, and machine learning, and we measure our success in terms of fundamental capabilities development, as well as research impact via open-source software and publications. Our north star is fundamental technological advancement in building robots that can flexibly perform a wide variety of tasks in diverse environments with minimal human supervision. Join us and let's make general-purpose robots a reality. We operate a fleet of robots, and robot-embodied teaching and deployment is a key part of our strategy. Some of our ongoing work is highlighted here. ******************************************* The InternshipWe are seeking a Robotics Intern passionate about teleoperation, VR/AR, and spatial computing to help advance TRI's next-generation humanoid teleoperation platform. You will design, implement, and test systems that enable humans to intuitively control robots through immersive interfaces, contributing to TRI's mission of extending human capability through robotics. Working closely with cross-functional teams in mechanical design, perception, controls, and UX, you'll develop real-time software prototypes that integrate robot hardware, motion capture, haptics, and 3D graphics-creating intuitive experiences that blend spatial computing with advanced robotic capabilities. Your work will involve developing and refining VR/AR interfaces for robot control, building tools for 3D scene reconstruction and robot state awareness (e.g., point clouds, collision detection, and singularity visualization), and exploring techniques for motion retargeting, body tracking, and hand pose estimation. You'll also have opportunities to run user studies, contribute to open-source codebases and research publications, and demonstrate prototypes that push the boundaries of human-robot interaction. Qualifications Currently pursuing a degree in Robotics, Computer Science, Mechanical Engineering, or a related field. Experience with Python, C++, or Swift for real-time or graphics programming, and familiarity with Git and UNIX/Linux systems Familiarity with VR/AR/XR frameworks (Unity, Unreal, vision OS or equivalent) and spatial input systems. Understanding of robot kinematics, motion capture, and teleoperation control principles. Exposure to 3D perception and visualization (depth images, point clouds, or scene reconstruction). Strong problem-solving and communication skills, with a willingness to collaborate and learn across disciplines. Bonus Qualifications Experience with motion retargeting for manipulation and locomotion control. Familiarity with Apple development systems and frameworks, such as SwiftUI, RealityKit, ARKit, and Xcode. Background in UX design for immersive or robotics systems. Experience with ROS, Isaac Sim, or similar simulation tools. Knowledge of tactile sensing, force feedback, or haptic interfaces. Interest in evaluating system usability through human-subject studies. The pay range for this position at the commencement of employment is expected to be between $40 and $58/hour for Massachusetts-based roles. Base pay offered will depend on multiple individualized factors, including, but not limited to, business or organizational needs, market location, job-related knowledge, skills, and experience. TRI offers a generous benefits package including medical, dental, and vision insurance, 401(k) eligibility, paid time off benefits (including vacation, sick time, and parental leave), and an annual cash bonus structure. Additional details regarding these benefit plans will be provided if an employee receives an offer of employment. Please reference this Candidate Privacy Notice to inform you of the categories of personal information that we collect from individuals who inquire about and/or apply to work for Toyota Research Institute, Inc. or its subsidiaries, including Toyota A.I. Ventures GP, L.P., and the purposes for which we use such personal information. TRI is fueled by a diverse and inclusive community of people with unique backgrounds, education and life experiences. We are dedicated to fostering an innovative and collaborative environment by living the values that are an essential part of our culture. We believe diversity makes us stronger and are proud to provide Equal Employment Opportunity for all, without regard to an applicant's race, color, creed, gender, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, medical condition, religion, marital status, genetic information, veteran status, or any other status protected under federal, state or local laws. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.
    $38k-48k yearly est. Auto-Apply 23d ago
  • IT Operations Technician

    Lasell University 4.1company rating

    Computer technician job in Newton, MA

    JOB DESCRIPTION Job Title: IT Operations Technician Division: Administration and Finance Department: Information Technology Reports to: IT Operations Manager Employment Status: 40 hours per week JOB SUMMARY: The IT Operations Technician is primarily responsible for effective support, preventative maintenance, and consultation for the following areas: faculty and staff desktop technology for technology issues and requests including desktop computers, laptops, mobile devices, printers, copiers, software (including installs), helpdesk call and ticket monitoring, student worker coordination, basic network troubleshooting, digital and analog audiovisual/multimedia systems and services; event and meeting space technology; event planning, coordination, and support; conferencing and collaboration services (e.g. video, web, and teleconferencing); videography and streaming services; lecture and content capture services and many other devices. This position is 100% based on-campus in Newton, MA PRINCIPAL DUTIES AND RESPONSIBILITIES: The statements below are intended to describe the principal duties of the person or persons assigned to this job. They are not intended to be an exhaustive list of all job duties and responsibilities. Lasell University has the right to add or change job responsibilities at any time. Answer phone/email/ticketing requests for support and log all support requests in the ticketing system Computer setup for new hires, moves, and changes (file migration, user preferences, etc.) Deploy and maintain network printers Provide "fixes" and modifications of installed software Assist Infrastructure technicians by providing basic networking troubleshooting and assistance in hardware repair/replacement Troubleshooting and maintain classroom and multimedia technologies and AV equipment Provide AV setup and support for events and meetings Maintain public and lab computing spaces Collaborate on the creation and testing of computer/OS images for faculty and staff computers Utilize Intune to display software packages and updates Create and maintain knowledge base articles Responsible for asset management and physical & digital security of desktop and mobile technology Maintain Physical Security of computers Provide guidance and support to IT student workers Diagnose & replace computer components Other duties as assigned MINIMUM KNOWLEDGE AND SKILLS REQUIRED BY THE JOB: Education level: Bachelor's degree in Information Technology field or 2 years relevant work experience. Technology skills: * Comprehensive understanding of PC and Mac hardware and experience performing substantial repairs on desktop computers and laptops * Intermediate (2+ years) PC/Mac/Printer Hardware configurations and troubleshooting * Experience installing and troubleshooting software and hardware * Knowledge of desktop security/networking and standards and working knowledge of local area networks (wired/wireless) * Experience delivering tier 2-3 desktop support to end users in a mixed Windows and Mac environment * Experience with troubleshooting Extron AV systems * Experience with wired/wireless microphone systems, audio amplification and PA systems * Experience using TeamDynamix or similar ITSM tool * Experience with LDAP, Active Directory and group policies, data recovery tools, DHCP, and DNS * Experience with Intune * Familiarity with Microsoft Office applications Other Skills/Requirements of the Job: * 2+ years related experience * Strong technical troubleshooting and resolution skills with demonstrated ability to learn new skills quickly and strong research and analytical skills for more complex issues/problems * Must be able to work independently on complex work with minimal direction as well as collaboratively within a team setting as either participant or leader * Strong communication, collaboration, organizational and time management skills including the ability to multi-task, prioritize, and independently manage a changing workload in a wide variety of settings and situations * Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations | ability to maintain a strong sense of urgency | appropriate use of judgment as to when to escalate difficult situations or seek guidance * Ability to follow up on assignments from IT Operations Manager and complete tasks in a timely manner * Attentive to detail and documents work as well as communication with clients through ticket tracking system (TeamDynamix) * Demonstrated ability to deliver professional customer service * Ability to work occasionally adjusted work hours during peak academic periods and special events CERTIFICATION, REGISTRATION OR LICENSURE REQUIRED BY THE JOB: * Desktop support related certifications such as: MSCE, A+, Network +, CCNA, ACMT a plus PHYSICAL AND VISUAL REQUIREMENTS OF THE JOB: * (Pick the one from each category that best suits this position): Physical Effort: ___Average physical effort with some handling of light weights such as supplies or materials on an infrequent basis. (10 - 15 lbs.) ___ Occasionally an above average amount of physical effort including consistent standing, lifting and carrying light to moderately heavy materials or equipment. __x_ High level of physical effort such as pushing, pulling, bending, lifting and carrying heavy objects. (Over 50 lbs.) Visual: ___ Average visual effort with infrequent exposure to visually demanding work. __x_ Above average visual effort with frequent exposure to visually demanding work involving detailed work. ___ High level of visual effort with continuous exposure to highly detailed work requiring substantial concentration. What is the extent of exposure to unpleasant work conditions required in carrying out job duties? Check Only One from each category. __x_ Work performed in an environment with correctable conditions such as lighting and room temperature. ___ Work performed in an environment requiring occasional exposure to weather extremes, fumes , odors and/or noise. ___ Work performed in an environment requiring constant exposure to weather extremes, fumes, odors and/or loud noise Hazards: __x_ Normally, no exposure to job hazards; probability of injury is remote. ___ Occasional exposure to job hazards, resulting in some injury, lost time, or threatening to one's personal health. ___ Frequent exposure to job hazards, resulting in injury, lost time, total disability or death.
    $54k-63k yearly est. 3d ago
  • IT Technician

    Systems Support Corporation

    Computer technician job in Marshfield, MA

    Job DescriptionDescription: Systems Support, one of the first IT firms on the South Shore, is looking for a help desk technician to join our team in our Marshfield offices. Help people with their technology needs and grow your career as a member of our family. Please complete the assessment here: ******************************************************************** Duties of Role: Remote Support, assist customers using remote tools to troubleshoot and resolve any technology issues On-Site Support, troubleshoot and resolve technology issues on-site at customer sites in the Greater Boston area and Cape Cod. Documenting Issue Resolution in Tickets and ITGlue, document work performed in time tracking software and technology documentation for accurate billing and knowledge sharing. Monitoring Status Dashboards, monitor Alert dashboards for system stability, backup success, and security alerts Knowledge and Abilities: Education: High School Diploma Previous Experience: Familiarity with RMM tools, command prompt and PowerShell, TCP/IP networking, Windows Operating Systems, Computer Hardware troubleshooting Technical Skills: Configure a PC, replace hard drive on PC, basic PowerShell scripting, install hardware in server racks Domain Knowledge: Windows operating systems (desktop and server), TCP/IP Network, Firewall Management, PowerShell Scripting, Office 365 Administration Additional Information: Full Time Benefits include retirement plan with company matching Salary Range: $50,000 to $55,000 Company Vehicle and work gas miles reimbursed In your cover letter, please share with us why you thrive with smaller teams and how this opportunity fits into your longer term career goals Submit your application now! Benefits: Health insurance Paid time off Retirement plan Requirements: Clean driving record (company vehicle given for onsite service work). Ability to lift 50-75lbs, we often have to deliver hardware to client sites Ability to climb a ladder to install/troubleshoot WiFi APs Pass background check and drug test 40% remote support, 40% onsite support, 10% documentation, 10% dashboard monitoring Schedule: Monday to Friday On call Work Location: In person
    $50k-55k yearly 5d ago

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