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Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Computer technician job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 1d ago
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IT Specialist
Straticon 3.8
Computer technician job in Boca Raton, FL
We are seeking an innovative and strategic IT Director to lead the design and implementation of
a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in
modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation.
As a leader, you will champion the development of a comprehensive service delivery model that
acts as the centralized point of contact for all IT-related needs. Leveraging best practices in
integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a
future-ready support ecosystem that empowers the business and elevates performance.
Core Responsibilities:
Strategic Direction & Vision
Architect and implement a unified service desk strategy that serves all business units and operational environments.
Create and execute a transformation roadmap that aligns with the company's broader digital and business initiatives.
Guide the shift to an experience-driven and results-oriented service delivery approach.
Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion.
Cross-Functional Integration
Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings.
Ensure seamless support delivery across corporate offices, field teams, and remote environments.
Establish governance models that promote accountability and consistent service quality across the enterprise.
Operational Execution & Excellence
Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes.
Cultivate a culture of continual improvement using performance metrics and user feedback.
Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI.
Oversee third-party service providers and enforce service level agreements.
Technology Enablement & Innovation
Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness.
Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions.
Monitor and adopt emerging technologies to ensure sustained innovation and agility.
People Leadership & Culture Development
Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence.
Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership.
Provide coaching, development, and leadership opportunities to build team capability and resilience.
Qualifications:
Required:
Bachelor's degree in Information Technology, Business, or a related field (Master's preferred).
A minimum of 10 years' experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role.
Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations.
Background in construction industry.
Preferred:
ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable.
Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.
$52k-77k yearly est. 2d ago
Banking Center Support Specialist
City National Bank of Florida 4.1
Computer technician job in Miami, FL
About the Role
Takes an active role in meeting the needs and expectations of clients by servicing, promoting and selling the Bank's products and services. Increasing deposits and fee income, reducing expenses, maintaining and expanding superior client relations, and consistently meeting or exceeding assigned individual or team sales goals.
Principal Duties and Responsibilities:
Consistently meets and/or exceed assigned individual and team sales goals.
Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service.
Develops and maintains a prospect list of potential clients. Participates in networking, outside sales efforts and cold calling as appropriate.
Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs.
Handles general client inquiries. Reconciles client statements, confers with operations personnel regarding discrepancies in balances and other problems and works toward the proper maintenance of the account files.
Services all client account needs, including teller work as needed: accepts deposits, cashes checks within limits as specified by bank policy, processes withdrawals, sell travelers checks, and cashier checks. Accepts loan payments, etc.
Facilitates transactions. Responds quickly and effectively to client questions.
Provides access to safe deposit boxes after verifying the client's identity and right to access.
Completes necessary documents for clients to rent, transfer or surrender a safe deposit box.
Receives and records payments for safe deposit box rent.
Follows up on past due safe deposit box rent.
Witnesses the drilling of safe deposit boxes due to lost keys or abandoned property.
Prepares abandoned property for escheatment.
Works to achieve the Bank's team goals or individual goals including, but not limited to, deposits, loans, cross-selling and referrals to other units of the bank such as Investments, Lending, Treasury Services, etc.
Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy.
Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures.
Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service.
In conjunction with Lending staff or within own scope of authority, interviews prospective loan applicants. Collects all pertinent client supplied documents to support the credit decision process. Assists the underwriting officer or Bank Manager in obtaining complete information on the loan request and communicates with client as needed. Based on the type of loan, may close the loan ensuring compliance with all credit regulations.
Ensures compliance with the Bank's operational and security policies and procedures so as to ensure that maximum accounting integrity and security prevails at all times.
Completes all necessary G/L tickets and balances accurately.
Able to handle vault duties and ATM reconciliations
May perform more complex service and branch functions such inputting and verify outgoing domestic/international wires according to the Board approved authorization limits and in accordance with banking policy and procedures
Assists as needed with Branch BSA operations and processes wire transfers.
Performs routine service requests and administrative bank functions. Prepares all necessary reports in a timely basis.
Must be able to travel to various Bank locations with little or no notice.
Meets the requirements of the S.A.F.E. Act and expected to follow procedures including notifying Human Resources of any changes in current status.
Qualifications:
2-4 years teller experience. Required.
Strong sales experience. Required.
Prior knowledge of the procedures and policies related to the function of a bank teller and a working knowledge of the on-line computer system or teller terminal is necessary
Must have proven abilities in needs-based sales and high-level client servicing skills.
Excellent client service and cash handling experience is necessary.
Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately.
Able to accurately handle the most complex transactions efficiently.
Be security conscious, accurate and attentive to detail.
Should have an understanding of compliance with Federal & State laws governing teller areas.
A demonstrated ability to meet and exceed sales goals and maintain a high level of client service is also required.
May need to work extended hours that may include weekends.
Education:
High School Diploma or equivalent.
An equivalent combination of education and relevant professional experience may be considered in lieu of a degree.
Special information to candidates:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters here.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Reasonable accommodation may be made to assist individuals with disabilities to complete the online application process. Please contact our Human Resources Department at ************ or by e-mail at ***************************.
$45k-73k yearly est. 1d ago
Temporary Store Support Associate
Pyramid Consulting Group, LLC 4.0
Computer technician job in Boca Raton, FL
Our client, a luxury fashion brand, is seeking a temporary Store Support Associate to join the team at their boutique in Boca Raton, FL.
This is a full-time temporary position starting immediately in January, on an ongoing basis for one month (tentatively).
Job Duties Include:
Provide client-facing support by greeting customers, answering initial inquiries, and ensuring a seamless experience until a sales associate can take over
Assist with sales as needed
Perform back-of-house (BOH) tasks such as pulling merchandise for client appointments and organizing stock efficiently
Maintain cleanliness and organization in both front-of-house and back-of-house areas to uphold brand standards
Support inventory management by restocking shelves, returning items to proper locations, and monitoring product availability
Additional duties as needed
Job Qualifications Include:
2+ years of experience with BOH and FOH support within a retail setting
Ability to act as a team player
Strong problem-solving and multitasking abilities with excellent communication and organizational skills
Ability to lift up to 50 lbs and stand for the duration of shift
Salary: $20/hr
The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required.
While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you!
If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process.
Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law.
We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact ****************
For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law.
Please refer to our website: ***************** for access to our Right to Work and E-Verify.
$20 hourly 1d ago
Field Service Engineer, Electrical & Automation USA
Wartsila Defense 4.7
Computer technician job in Fort Lauderdale, FL
Join our dynamic North American team as a Field Service Engineer and help drive excellence in Parts and Field Service. Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world's widest portfolio and service network, we - Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together.
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.
Field Service Engineer, Electrical & Automation USA
Business Unit Parts and Field Service is a global organisation with harmonised ways of working and tools to deliver the best possible services for our customers. In our global team we value, respect, and embrace different opinions and diversity. Safety, environment, and wellbeing are our foundation, and we never compromise them.
What will you be doing?
As a Field Service Engineer, Electrical & Automation USA , you will play a key role in meeting the growing demand for E&A service requests. You will be responsible for carrying out repairs, troubleshooting, and routine maintenance on various Wärtsilä control systems. Additionally, you will prepare detailed service reports and maintain technical communication with Wärtsilä field service stakeholders and customers.
This position reports to the Team Leader Resources E&A .
Wärtsilä, a SMART technology company, is seeking a motivated and skilled individual to join our fast-paced, high-performance Field Service Operations team. Candidates are expected to demonstrate strong technical expertise, problem-solving skills, and a customer-focused mindset.
Responsibilities:
Perform repairs, troubleshooting, and routine maintenance on Wärtsilä control systems, including Engine Control Systems, Power Management Systems (PMS), Connectivity devices (HMI, Firewalls, and Servers), and general Vessel Automation.
Prepare detailed and accurate service reports to document work performed and provide recommendations for future maintenance or improvements.
Conduct technical communications with Wärtsilä field service stakeholders and customers to ensure clear understanding of work progress and outcomes.
Ensure that all work is executed in compliance with Wärtsilä Quality, Health, Safety, and Environmental (QEHS) guidelines and customer-site procedures.
Support commissioning activities for Wärtsilä systems as required.
Proactively advise and promote Wärtsilä products and solutions to customers.
Collaborate with internal and external stakeholders to provide technical support for Wärtsilä equipment, such as LNGPac, Dual Fuel technology, IAS-related systems, UNIC, and other automation systems.
To be successful in this role, we expect you to have:
A safety-first mindset.
Preferred MSc or BSc in Electrical, Controls, Automation Engineering, or Marine Engineering.
Strong technical problem-solving skills and a systematic way of working.
A genuine passion for engines, automation, and control systems.
Good analytical and organizational skills.
Understanding of the importance of quality and attention to detail.
Good ability to cooperate and communicate with others.
Good command of English, both oral and written.
Experience with various PLCs (Siemens, Schneider, etc.) and SCADA-based systems.
As an ideal candidate, we expect you to have:
High integrity.
Passion for customer service and technical excellence.
Strong focus on quality and safety.
Excellent communication skills (verbal and written) in languages needed to support the team.
Strong organizational skills and a team player mindset.
Ability to work effectively with individuals from diverse cultural backgrounds.
Physical & Mental/Reasoning Demands:
These are the physical and mental requirements of the position as it is typically performed:
Vision: Close; Distance; Depth.
Color Perception (Red, Green, Amber).
Hearing/Listening.
Clear Speech.
Touching: Dexterity; Hand; Finger.
Ability to Mount and Dismount Forklift/Truck.
Pushing/Pulling/Stoop/Kneel/Crouch or Crawl.
Lifting: 45 Pounds; 5 Times per shift.
Carrying: 25 Pounds; 5 Times per shift.
Driving (local/over the road).
Bend/Squat/Sit and Stand for a prolonged period of time.
Climbing / Balance.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:
Works Alone / Works with Others.
Verbal Contact with Others; Face-to-Face Contact.
Inside / Outside.
Extreme Heat / Extreme Cold.
Noise.
Mechanical Equipment.
Electrical Equipment.
Pressurized Equipment.
Moving Objects.
High Places.
Fumes/Odors.
Hazardous Materials.
Dirt/Dust.
Travel Requirements:
This position requires a 70% travel commitment , encompassing both domestic and international locations, including onshore and offshore sites. The role demands adaptability to varying travel requirements, with an expectation of extended periods away from the primary work location. Prospective candidates should be prepared to fulfill these travel obligations as an integral aspect of the position's responsibilities.
Candidates for regular U.S and Puerto Rico positions must be a U.S. citizen, national, or an alien admitted as permanent resident, refugee, asylee with valid work permit or temporary resident under 8 U.S.C. 1160(a) or 1255a(1). Individuals with temporary visas such as E, F-1, H-1, H1B, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Why you & us?
At Wärtsilä, we believe in empowerment, ownership, and taking responsibility for our work. We support each other's growth, and co-creation is the true basis of our innovation. We have the courage to see opportunities and take initiative.
We are authentic and honest, and we strongly believe in a diverse and inclusive work community where everyone can be their true self. We don't always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?
Contact & Next Steps:
Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application in our Career portal. Our recruiting tool recognizes the time zone where the job ad has been published and closes the application period according to the same time zone. We aim to keep you informed along the way.
Last application date: 15/02/2026
At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.
Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.
This is Wärtsilä
Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 18,300 professionals, in more than 230 locations in 77 countries, shape the decarbonisation transformation of our industries across the globe. Read more on *****************
#LI-BP1
#wärtsilämarine #FSWScareers #FuelYourPower
Nearest Major Market: Fort Lauderdale
Nearest Secondary Market: Miami
$53k-82k yearly est. 8d ago
Computer Field Tech Position-Miami FL
BC Tech Pro 4.2
Computer technician job in Miami, FL
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Computer technician job in Miami, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-46k yearly est. 24d ago
Technical Support Specialist
Sidley Austin 4.6
Computer technician job in Miami, FL
The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.
Duties and Responsibilities
Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
BA/BS degree or equivalent work experience
A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
Experience supporting Windows-based computers, including Microsoft Windows 10
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$75k-85k yearly Auto-Apply 6d ago
IT Support Specialist
All Lines Technology 3.3
Computer technician job in Miami, FL
Job Purpose: IT Systems Engineer Support will perform basic IT support functions including triage, initial response, and remediation of desktop hardware issues including desktop operating system and peripherals such as printers. Depending on the market served, this individual may provide support for multiple schools including phone support and remote access for locations outside the immediate geographic area. In markets with multiple locations this person must provide dependable transportation to travel from one location to another at a moment's notice. The individual will interface with the National Support Center IT Helpdesk and may also serve as an IT focal point for support of ALS employees on travel.
Primary Responsibilities:
Supports the technology in the learning environment that is aligned with academic goals and educational objectives.
Resolve common issues with workstations, printers, and other associated devices including repair of desktop computers, printers, etc.
Works directly with contracted hardware maintenance firms to guide them to trouble spots, identify the problems, and to repair items under warranty.
Frequently tours all classrooms and learning communities to insure that all workstations and peripherals are operational
Log or respond to IT trouble tickets originated by staff, contracted monitoring vendors, and Support Center Helpdesk.
Log and manage technology inventory and asset control.
Provide updates to IT trouble tickets including documenting solution and providing explanation to end users.
Provides positive support for all staff and students within the classroom in conjunction with overseeing and monitoring use of resources and equipment.
Helps to support the technology in an effective classroom environment that encourages a positive, orderly and purposeful student learning atmosphere utilizing technology as a learning tool.
Facilitates on-going refresh of software image and technology readiness in concert with IT Helpdesk and management.
Utilizes remote support tools and processes to provide support to devices regardless of location.
Provides support within the classroom by demonstrating adeptness, in working with PC hardware and performing problem solving techniques.
Responds promptly to school staff members regarding technology support issues.
Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers, and other aspects of technology that require on-site repairs by vendors.
Prepares equipment for shipping, receives new equipment, and assists with return of defective components.
Performs all other support duties as deemed necessary, which are aligned in accordance with ALS policy and procedures that ensures technology support for educational and behavioral goals are achieved.
Off hour support for critical outages
Other duties as assigned
Job Requirements and Prerequisites:
Associate degree in Technology or related technology field or equivalent experience required.
Prior experience with PC hardware and software, printers, Microsoft Windows Desktop Operating Systems, Microsoft Office suite, and/or other products.
A+ certification or equivalent is required.
Excellent written and oral communication skills and the ability to express themselves verbally in a clear and concise manner.
Excellent organization and time management skills. The ability to manage task and issues at multiple locations including inventory and asset management.
The ability to lift and carry equipment weighing up to 50 pounds.
The ability to travel as needed is required.
Good problem solving, customer service and telephone skills.
Good interpersonal skills as well as the ability and willingness to follow instructions given by offsite Help Desk personnel are required.
Previous experience and/or the ability to work with at-risk students are a plus
$46k-70k yearly est. Auto-Apply 5d ago
IT Support Specialist
Helm Bank 3.9
Computer technician job in Miami, FL
Job Title: IT Support Specialist
Summary
The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone.
Essential Duties & Responsibilities
Responsibilities include the following: other duties may be assigned:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the Bank (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Logging all service requests and updating tickets as needed
Requirements and Qualifications
Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major.
Current relevant industry certifications
Minimum two years of relevant experience in a help desk/IT support role.
High-level knowledge of commonly used software, hardware and applications
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Customer/Client Focus.
Credibility.
Problem Solving/Analysis
Teamwork Orientation.
Initiative.
Stress Management
Organizational Skills
Time Management Skills
Multitasking Skills
Technical Capacity
Effective communicator
Adaptability
$43k-72k yearly est. Auto-Apply 60d+ ago
COMPUTER AUDIT ANALYST - 73000888
State of Florida 4.3
Computer technician job in Miami, FL
Working Title: COMPUTER AUDIT ANALYST - 73000888 Pay Plan: Career Service 73000888 Salary: $69,624.12 / annually Total Compensation Estimator Tool Florida Department of Revenue
General Tax Administration
Computer Audit Analyst
Location Negotiable
This is a statewide advertisement for in-state offices. Positions may not be available for every location.
This is an Internal Agency Advertisement.
The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.
JOB SUMMARY:
This is a Computer Audit Analyst position in the General Tax Administration Program, Audit Process. The incumbent trains new and current employees in tax law, audit procedures, and audit programs. The incumbent develops, maintains, and delivers educational courses by creating or converting audit training content that is engaging and interactive, whether delivered remotely, live, online, or as self-study courses, facilitates training through web conferencing software and in classroom settings, and conducts on-the-job training. Additionally, the incumbent performs audits with trainees; reviews audits for quality control; assists with audits; provides feedback for the development of audit procedures; prepares presentations related to tax law and audit procedures; develops job aids to assist audit staff; develops surveys to measure learner satisfaction and course effectiveness; and demonstrates strong verbal and written communication skills.
MINIMUM REQUIREMENTS:
* Currently employed with the Florida Department of Revenue.
* Three years of experience performing sales and use tax audits within the General Tax Administration Program, Compliance Audit Process.
* One year experience training auditors within the General Tax Administration Program, Compliance Audit Process.
PREFERENCES:
* Experience with multiple training techniques.
SPECIAL NOTES:
* This position requires use of your personal vehicle to conduct work assignments.
* This position may require travel which may include multiple overnight stays.
SALARY: The hiring salary for this position generally will not exceed $5,802.01 monthly/$69,624.12 annually.
BENEFITS:
Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance.
ADDITIONAL INFORMATION YOU NEED TO KNOW
CONTACT INFORMATION: Caitlin Roach, **************, ********************************
SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume.
SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview.
CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months.
CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints.
REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at *******************
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Location:
$69.6k yearly Easy Apply 9d ago
IT Technician - WOW Cart Assembly and Support (Workstation on Wheels)
Future Tech Enterprise 4.6
Computer technician job in Fort Lauderdale, FL
The IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance.
This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM.
Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.Responsibilities
Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials.
Ensure carts meet departmental specifications before deployment.
Transport carts safely to designated departments using the company van.
Load and unload equipment securely.
Connect and secure cabling (power, USB, network) according to standards.
Provide user instruction on cart operation and basic troubleshooting.
Respond to on-site support needs and helpdesk requests.
Perform pre-deployment testing of all components and verify network connectivity.
Document assembly and testing results for inventory and quality tracking.
Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates.
Maintain accurate inventory and keep work organized.
Requirements
Strong knowledge of computer hardware assembly and troubleshooting.
Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP).
Ability to read and follow assembly diagrams and technical documentation.
Excellent attention to detail and organizational skills.
Valid driver's license with an excellent driving record.
Ability to safely operate a company van and physically load/unload equipment.
Physical capability to lift and transport equipment. (Heavy Lifting)
Experience in healthcare IT or technical support is a plus.
About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.
Why Join Future Tech
Influence the future of a rapidly evolving enterprise technology leader.
Collaborate with industry giants and public sector innovators to co-create impactful solutions.
Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation.
#LI-Onsite
Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.
$38k-59k yearly est. Auto-Apply 35d ago
IT Support Specialist
Atlantic Pacific Companies 3.6
Computer technician job in Miami, FL
Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!
Our Company is seeking an experienced and highly motivated IT Support Specialist for our Corporate Office in Miami, Florida.
Job Type: Full-Time
Job Description Summary:
The IT Support Specialist provides frontline technical support and ensures the smooth operation of computer systems across the organization. This role handles general IT issues, including troubleshooting software applications, installing and upgrading hardware, managing Microsoft 365 settings, supporting new hire setups and offboarding, and assisting with basic network administration. The IT Support Specialist also analyzes and resolves system problems, implements solutions, and provides end-user training to improve overall technology use.
Responsibilities:
Installing and upgrading computer hardware, software, and related components.
Troubleshooting general IT issues, including PC applications (Adobe, MS Office, Chrome, SharePoint), Microsoft 365 settings, and routine technical support needs.
Assisting with network administration tasks and ensuring appropriate system connectivity.
Implementing computer system requirements by defining and analyzing system problems and designing standards and solutions.
Maintaining and upgrading existing systems, including regular PC setup, registration, audits, and updates.
Providing technical support and training to users, including assistance with new software, workstation setup, and ongoing employee support.
Performing minor hardware and software repairs, resolving workstation issues, and ensuring IT systems meet operational demands.
Ensuring data storage systems and related technologies remain secure and properly managed.
Coordinating with IT team members to resolve issues and ensure consistent, sustainable solutions across all platforms.
Documenting technical work, organizing records, and maintaining accurate system information.
Supporting new hire technology setups and employee offboarding processes.
Assisting with technology-related projects, upgrades, and special requests.
Requirements
High school diploma required; college coursework or degree in computer-related studies preferred.
One to two years of experience in IT support or a related role; or equivalent combination of education and experience. CERTIFICATIONS: Microsoft A+
Knowledge of PC hardware, software installation, Microsoft 365, and basic networking. Experience troubleshooting Microsoft Office applications and general workstation issues. Ability to analyze and resolve system problems, design solutions, and support end users effectively.
For more information, please visit Our Website
Follow Us: Facebook LinkedIn Twitter
Atlantic Pacific Companies is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions
$36k-51k yearly est. 8d ago
Technical Support Specialist
Bis Digital 4.2
Computer technician job in Fort Lauderdale, FL
Technical Support Specialist
The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.
The responsibilities of the Technical Support Specialist include but are not limited to the following:
Answer incoming calls and respond to customer emails in a timely manner.
Provide technical insight to answer and resolve customer queries.
Leverages all available resources to provide the best information.
Follows all established processes regarding request for onsite service.
Maintains awareness of those assigned to support the call queue.
Appropriately escalates issues to supervisors.
Routes call appriately as requested.
Stays current on AV products and solutions serviced by the organization.
Leverages remote desk top technology to assist with remote software installations
Other related duties as assigned
$52k-76k yearly est. 60d+ ago
IT Help Desk Support - Level II (MSP)
K2 Staffing
Computer technician job in Miami, FL
Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$34k-57k yearly est. 60d+ ago
IT Helpdesk Technician
Instasks App Platform
Computer technician job in Miami, FL
Instasks App is a Professional Concierge Service. The app provides top-tiered professionals and clients with an online platform. Our unique approach to building an App is to give the client and the provider instant bookings and an easy process of all services: For example, client requests for quick tasks and large projects. Providers receive custom requests for their specialized skills. The app takes care of all invoicing between client and provider with a detailed invoice. And book all the confirmed jobs. We track providers' locations for the client's en route to any job.
We created a portal platform to guide you in listing your professions. The platform provides you with schedules, invoicing and credit card processing are all part of the enhanced technology. Clients will have a choice to give the providers reviews and star ratings to ensure our elite services when booking on our app. Our mission is to help all providers strive to achieve their financial and independent goals. To have more time with their families and create a brighter future for all.
The App offers opportunities to providers over the age of 18 and, by law, over the age of 21 for any tasks serving liquor. Build your future with a secure & safe platform. Be your own boss by choosing the TASKS that best suit your schedules and be available to work when you want to work. Build your income to help increase your revenue. Book tasks that are within a 15-mile radius. Our language preferred gives you better communication skills during your tasks. Our client's and providers' health & well-being are our highest priorities.
BACKGROUND CHECK POLICY: All providers accountants go through an extensive (background check) through a third party company. The certificates they receive are in place to ensure the provider and client feel safe. The document you receive from the third-party background company can be given to any job you are applying for. Our policy states all providers must go through a third party background check only after you are confirmed for a job. We request you do not go through the background check link until you are confirmed for any jobs.
ETIQUETTE TRAINING POLICY: Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual. We are poised to give our clients the very best in professional service. Our platform should leave no room for laxity as we work hard to bring the very best to our customers.
SKILLS AND ABILITIES: Requires working from detailed instructions and occasional independent decision-making. Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals.
We are looking for a competent IT Helpdesk Technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent IT Helpdesk Technician must have a good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company's reputation and business.
Responsibilities
Serve as the first point of contact for customers seeking technical assistance over the phone or email.
Perform remote troubleshooting through diagnostic techniques and pertinent questions.
Determine the best solution based on the issue and details provided by customers.
Walk the customer through the problem-solving process.
Direct unresolved issues to the next level of support personnel.
Provide accurate information on IT products or services.
Record events and problems and their resolution in logs.
Follow-up and update customer status and information.
Pass on any feedback or suggestions from customers to the appropriate internal team.
Identify and suggest possible improvements on procedures.
Requirements
Proven experience as a help desk technician or other customer support role.
Tech-savvy with working knowledge of office automation products, databases and remote control.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and resolve basic technical issues.
Proficiency in English.
Excellent communication skills.
Customer-oriented and cool-tempered.
BSc/BA in IT, Computer Science or a relevant field.
$34k-57k yearly est. 60d+ ago
IT Support Specialist III
Edfed
Computer technician job in Miami, FL
Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.
Duties & Responsibilities:
Perform the duties and responsibilities of the IT Support Specialist II.
Deploy computer images, applications, and updates to all workstations.
Assist in the administration of network devices, VLANS, and configurations.
Troubleshoot advanced issues with Windows PCs and internet connections.
Mentor lower-level Helpdesk/IT technicians.
Work on assigned projects.
Skills:
Creating and administering Group Policy Objects
Experience in the Microsoft 365 ecosystem
Experience in enterprise-level imaging processes (preparing computers for imaging and deployment)
Experience with hardware inventory management systems
Mobile Device Management
$34k-57k yearly est. 60d+ ago
IT Help Desk Support - Level II (MSP)
K2 Staffing, LLC
Computer technician job in Miami, FL
Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Required to have worked in an MSP environment in the past to be considered.
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
2-3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
$34k-57k yearly est. 7d ago
Network Support and Security Technician
Florida National University, Inc. 3.7
Computer technician job in Hialeah, FL
Network Support and Security Technician
Reports To: System Administrator, IT Director
Classification: Non-Exempt
WC Code: 8868
Fifth Level Administrator
Major Responsibilities : It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:
Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
Special Projects: Execute special projects assigned by the President or supervisor.
Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities:
Assist staff with basic training in computer software or network use, as directed.
Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
Support the IT department operations and routine maintenance.
Document and report security incidents; assist in assessing their impact under supervision.
Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
Conduct periodic vulnerability scans and patches.
Follow instructions from IT system administrators regarding access privileges and security controls.
Stay informed about basic security trends and participate in required training.
Conduct periodic audits of managed systems and help review network security settings.
Help secure Azure resources (VMs, databases, storage) by following established procedures.
Support the use and monitoring of Azure Sentinel and other security tools as directed.
Work with the IT team on security projects and daily operations.
Apply operating system and software updates to staff workstations.
Monitor and investigate system backups failures.
Coordinate with vendors for equipment replacement or support.
Support workstation setup, software testing, and remote assistance.
Monitor and investigate network security systems and resolve issues.
Document incidents and resolutions for routine technical issues.
Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
Manage Azure Sentinel, our cloud-native SIEM solution.
Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
Provide user assistance with the proper and efficient use of their systems
Keep staff workstations up to date with OS patches, drivers, and software updates
Work with vendors on behalf of users and for replacement equipment
Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.
Provide technical support and training to staff on cybersecurity best practices.
Requirements:
Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role
Familiarity with Azure services (such as Azure AD, Azure Firewall)
Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.
Understanding of VPNs, LAN/WAN networking, and basic patch management.
Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).
Familiarity with Windows and Mac operating systems; ability to provide desktop support.
Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).
Experience with setup and maintenance of network devices (switches, routers, firewalls).
Ability to follow established procedures for asset management and patch management.
Understanding of Active Directory and security best practices.
Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.
Commitment to maintaining confidentiality and privacy of information and records.
Willingness to work flexible hours, including occasional weekends or after-hours support.
Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.
Experience working with Windows / Mac OSX desktop.
Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable
Experience working with Asset/Image Management and patch management solution
Microsoft Active Directory and Security best practices.
Must be a flexible and reliable team player
Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.
Must be able to work weekends and after hours whenever needed
License/Certification:
Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)
CompTIA Security+,
LAN/Networking: 2 years (Required)
Active Directory: 2 years (Required)
CompTIA Network+ 3 years (Required)
Job Type
Full-time
$39k-46k yearly est. Auto-Apply 55d ago
IT TECH
Vital Imaging Diagnostic Centers LLC
Computer technician job in Miami, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES
The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs.
As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include:
Identifying technical problems
Deploying the appropriate IT solutions to solve problems.
Designing computer-based systems or programs
Identifying user needs with technology
QUALIFICATIONS:
An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support.
EDUCATION / EXPERIENCE :
Bachelor's degree in information technology, information systems, computer science or related field (graduate degree a plus).
Minimum three years' experience overseeing IT teams and projects.
Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
Ability to manage and prioritize tasks and projects.
Solid working knowledge of all relevant coding languages and security protocols.
Excellent analytical and problem-solving skills.
Experience implementing and managing Artificial Intelligence (AI).
Team oriented.
Bilingual in English and Spanish.
How much does a computer technician earn in Miami Beach, FL?
The average computer technician in Miami Beach, FL earns between $27,000 and $52,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Miami Beach, FL
$38,000
What are the biggest employers of Computer Technicians in Miami Beach, FL?
The biggest employers of Computer Technicians in Miami Beach, FL are: