Computer Technician Jobs in Midwest City, OK

True Sky Credit Union Structured Compensation - IT Help Desk Tech II Data Year: 2020Prepared On: 04/30/2020 Department: Information Technologies Grade: 8 Reports To: IT Help Desk Supervisor Classification: Non-Exempt Supervises Direct: 0 Supervises Indirect: 0 Approved By: President Effective Date: 06/28/2018 Revised Date: 04/30/2020 Role: Responsible for providing Tier 1 and 2 support for all Credit Union staff via the IT Help Desk. Common tasks include: resetting system passwords on major systems such as Active Directory, CRM/FSP and our Cisco phone system. This position serves as the first escalation level for tier 1 technicians. Technicians are also responsible for refreshing user virtual machines, providing basic hardware and software troubleshooting and escalating issues to IT technicians or higher as deemed necessary. Essential Functions & Responsibilities: E 65% Assist Credit Union staff with various technical issues relayed through the IT Help Desk. E 15% Configuring virtual desktop .environment, provisioning phones and adding users to essential systems. E 10% Backup IT personnel. E 10% Performs other job-related duties as assigned. Performance Measurements: 1. Troubleshoot and resolve member and internal inquiries in a timely, friendly and accurate manner. 2. Provide support and training to tier 1 technicians. 3. Document issue resolutions to identify recurring problems that require escalation. 4. To stay current and comply with all federal and state regulations including Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC) and all credit union policies and procedures. Knowledge and Skills: Experience One year to three years of similar or related experience. Education (1) A two year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program. Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills Ability to solve difficult and complex problems.Troubleshooting skills Detail oriented Strong communication skills Excellent organization skills Proficient in use of Windows based computer software Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, talk and hear. The employee must occasionally lift and/or push/ pull or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is not exposed to weather conditions.The noise level in the work environment is usually moderate. This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

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We are hiring | IT Help Desk Technician in Edmond, OK Pinnacle Business Systems is currently hiring a customer-focused IT Help Desk Technician to provide technical support to our employees and managed customers to ensure the smooth operation of all IT systems. The ideal candidate will be a problem solver with a strong understanding of hardware, software, and networking, and will be committed to delivering exceptional service to all end-users. Responsibilities include but are not limited to: * Provide technical support to end-users via phone, email, or in person. * Troubleshoot and resolve hardware, software, and networking issues. * Assist with setting up and configuring workstations, software, and hardware. * Document and track issues and resolutions in the ticketing system. * Perform routine maintenance tasks such as software updates, backups, and system checks. * Collaborate with other IT staff to resolve complex issues. * Maintain a high level of customer satisfaction by offering timely and professional support. * Provide training to end-users on IT-related topics as needed. * Monitor system performance and escalate issues as necessary. Qualifications and Requirements * Proven experience as an IT Help Desk Technician or in a similar technical support role. * Strong knowledge of Windows, mac OS, and Linux operating systems. * Familiarity with networking concepts (e.g., TCP/IP, DNS, DHCP). * Experience with Active Directory, Office 365, and remote support tools. * Excellent troubleshooting and problem-solving skills. * Strong communication skills, both written and verbal. * Ability to work independently as well as part of a team. * Customer service-oriented with a patient and empathetic approach. This position is not remote, candidate will be required to be in our Edmond office. Only individuals that meet these qualifications and requirements will be considered for this position and considered a candidate. About Pinnacle Business Systems Pinnacle has developed an environment that offers real opportunity, achievement and advancement. Our culture fosters a spirit of pride, accomplishment and camaraderie that makes Pinnacle a great place to invest in your future. Our company is stronger than ever, and we realize that our primary strength is our employees. We provide employees with the tools, direction and support to improve upon their skills and make the most of their experience at Pinnacle. Visit ************** for more information about Pinnacle Business Systems. The employment policy of PBS is to provide an equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, veteran status, age or disability in regard to any position for which any employee or applicant is qualified.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

The IT Support Specialist II provides remote an onsite computer hardware and software support with an emphasis of exceptional customer service support. This position is responsible for resolving incoming calls routed to the help desk, managing and resolving escalating calls while performing duties as assigned. Essential Functions: * Must exhibit a beginner to moderate knowledge of Microsoft Server. * Must demonstrate a moderate knowledge of Microsoft Windows, MAC operating system and LAN environments. * Providing computer hardware and software support * Excellent customer service; emphasis on strong verbal and written communication skills is required * Proven record of professionalism and courtesy is required. * Prioritizes and plans work activities efficiently. * Effectively lead and complete projects as assigned. * Always work as a team member within the entire company. * Ability to work independently to resolve customer issues with little or no supervision. * Satisfactorily demonstrates the knowledge, skills and abilities to perform the duties outlined in this job description as well as continually demonstrates competency in performing the job duties * Effectively working and cooperating with supervisors, co-workers, and clients. * Following the directions of supervisors. * Refraining from causing or contributing to disruption in the workplace. * Regular and reliable attendance. * Performs other duties as assigned. Functional Accountabilities: * Performs customer service functions by answering customer questions and addressing technical challenges. * Manage new issues delivered to the help desk through troubleshooting techniques. * Diagnose and resolve software and hardware operational issues. * Build, deliver, install and test hardware, including windows-based terminals, applications software and peripherals such as printers, modems, scanners and handheld devices. * Manage, update and maintain the help desk inventory and knowledge database * Provides tier II hardware and software support when required. * Document all requests and resolutions within ticket tracking system. * Prioritize emergency requests and resolve quickly. * Provide quality service while minimally impacting patient care. * Understanding of LAN network environments. Accountability: * Reports to: Director of Helpdesk and Technical Services * Supervises: None Environmental Conditions: Level: Moderate * Hazards will be minimized if universal safety procedures are followed. Must follow standard precautions. Heavy work volume with high degree of accuracy and excellent customer service is required. May be required to work extended hours to meet critical deadlines. Travel may be required. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs, HSAs, and Daycare FSA. * 401(k) and access to retirement planning * Employee Assistance Program (EAP) * Paid holidays and vacation Required Skills: * Strength (Lift, Carry, Push, Pull): Medium (Exerting 20 to 50 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects) * Standing/Walking:F (Frequently; activity exists from 1/3 to 2/3 of the time) * Keyboard/Dexterity: Constantly; activity exists 2/3 or more of the time. * Talking (Must be able to effectively communicate verbally): Yes * Seeing: Yes * Hearing: Yes * Color Acuity: No * Driving: Yes Required Experience: * High School Diploma or G.E.D. required. * Associates or Bachelors degree in a computer related discipline is preferred. * 5+ years of previous experience in a system application and hardware support role is preferred. * 1+ years of previous Windows Server 2000, 2003, 2008 experience is preferred. * Comp TIA A+ certification preferred. * Comp TIA Network + certification preferred * Must have a valid license to drive.

Summary/Objective The Support Technical Specialist is a staff position that provides technical support assisting end-users with their day-to-day technical issues. Shift Options: Flexible 40-Hour Schedule (7:00 AM - 4:00 PM): Includes one or both weekend days (Saturday and/or Sunday). You can choose to work either Saturday, Sunday, or both-scheduling is flexible based on your availability. Thursday to Monday (3:00 PM - 12:00 AM): This shift runs from late afternoon to midnight and includes weekend coverage. Locations: Oklahoma City, Oklahoma Tulsa, Oklahoma Lenexa, Kansas Responsibilities Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Under general supervision, provide technical software, hardware, and network problem resolution to customer end-users by performing question/problem diagnosis and guiding users through step-by-step solutions in a call center environment. Act as the initial contact for all end-users that need technical support. Answering the Support phone, creating new or updating existing tickets, and responding to tickets assigned as appropriate. Clearly communicate technical solutions in a user-friendly professional manner and assist senior technicians as needed. Follow defined procedures and policies to resolve recurring issues. Escalate or involve senior technicians on more sensitive or complex end-user problems. Perform related work as required. Competencies Technical Capacity. Problem Solving/Analysis. Communication Proficiency. Team Player. Work Independently. Time Management. Supervisory Responsibility This position has no supervisory responsibility. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, scanners, and copy machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time; stand; walk; use hands to type, handle or feel; and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Position Type and Expected Hours of Work This is a full-time position. Hours of work and days are typically Monday through Friday in one of the following timeslots: 7:00 a.m. to 4:00 p.m., 8:00 a.m. to 5:00 p.m., or 9:00 a.m. to 6:00 p.m. Occasional deviations from these timeslots might be necessary depending on client or company needs. Travel Infrequent travel is expected for this position. Qualifications Required Education and Experience Basic understanding of desktop operating systems, various software applications and PC/Server/Network hardware. Basic understanding of principles and theories of network systems and management. Basic understanding of Internet technologies and products. At least one year of technical work experience or equivalent education. Preferred Education and Experience Two or more years of technical work experience. One or more relevant technical certifications (e.g., A+, Network+ and Security+). Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Online IT Support Specialist, County Clerk Supervisor: CIO Phone: ************** Fax: Description The IT Support Specialist delivers hands-on technical assistance, resolving computer hardware, software, and network issues to empower users and maintain reliable IT environments This entry-level role provides technologists with hands-on experience in troubleshooting technical issues, performing system maintenance, and supporting end-users. Under mentorship and guidance, you will contribute to impactful IT projects while developing practical skills and valuable experience. ESSENTIAL FUNCTIONS Responds to initial end-user support requests, providing timely resolution of technical issues and escalating more complex problems to senior IT staff. Assists with routine maintenance tasks, including software updates, hardware installations, and system patches to maintain security and efficiency. Supports the IT department in monitoring system performance, identifying issues, and documenting technical incidents. Participates in troubleshooting and resolving technical problems related to desktops, laptops, printers, peripherals, and basic network issues. Maintains accurate documentation of incidents, solutions provided, and user support activities. Provides basic training and user support, developing simple instructional materials and guides to help users effectively utilize technology. Assists senior IT staff with scheduled backups, system checks, and hardware inventory tracking. Performs administrative tasks and maintains organization of technical documentation and resources.

Provide computer support to staff that the Financial Information Management ( FIM ) office supports, including troubleshooting, installation, and configuration of hardware and software. Assist with inventory and disposal of PCs.

Delaware Nation Industries/Indigenous Technologies works with AFLCMC located at Tinker AFB, OK to provide remote support to the Air Force's Core Engine Maintenance System. We are seeking a Mid-Level Database Administrator (DBA) to provide database administration, support, and sustainment services for the Air Force Life Cycle Management Center (AFLCMC), Propulsion Integration Division (AFLCMC/LPZ), in support of the Core Engine Maintenance System (CEMS) Program Management Office (PMO). The DBA will support the CEMS application and platform database needs to ensure optimal performance, availability, and reliability of mission-critical systems. The ability to obtain a security clearance is REQUIRED. A Security+ Certification is REQUIRED. This position is 100% remote. Provide day-to-day database administration and support for CEMS applications and platforms. Analyze hardware and software configuration changes and their impact on CEMS databases. Support CEMS software releases and deployments, including database updates and migrations. Perform data analysis, database design, data modeling, and database optimization to support business and mission needs. Conduct system performance analysis and tuning to ensure efficient database operation. Assist with the development and execution of disaster recovery procedures for CEMS databases. Participate in configuration management processes related to database systems. Collaborate with developers, testers, and system administrators to implement database solutions that support CEMS requirements. Ensure data integrity, security, and compliance with Air Force policies and standards. Support CEMS IT software maintenance and sustainment activities as directed by AFLCMC/LPZC. Ensure system functionality, availability, reliability, manageability, maintainability, auditability, and responsiveness at a level exceeding 99% system availability for the AF propulsion community. Requirements Bachelor's degree in computer science, Information Technology, or a related technical field. 3-5 years of experience as a Database Administrator (DBA) supporting enterprise-level systems. Strong experience with database design, modeling, and optimization techniques. Experience performing database performance tuning and troubleshooting. Experience supporting software releases and configuration changes within database environments. Knowledge of database backup, recovery, and disaster recovery procedures. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Desired Qualifications: Experience with Air Force Core Engine Maintenance System (CEMS) or other DoD systems. Experience working in a structured SDLC environment. Familiarity with AFLCMC/LPZ or other Air Force software sustainment processes. Experience supporting databases in cloud, virtual, or hybrid environments. Experience with security compliance and auditability requirements in DoD environments. Benefits Benefits Include: Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental Matching 401K Short- and Long-Term Disability Pet Insurance Professional Development/Education Reimbursement Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Insight Global is searching for a Sr. Desktop Support Tech to join the team of an insurance provider in Oklahoma City. This person will be providing technical support to end-users for all desktop/laptop related issues, including troubleshooting, installation, configuration, and maintenance of hardware and software. This person will be largely responsible for imaging, configuring, and deploying appropriate computer equipment for employees. On a day-to-day basis, the desktop support technician will be resolving escalated Tier 2/3 tickets, printer support, drive mapping, account maintenance, etc. and assisting with projects such as replacing/troubleshooting AV equipment in conference rooms and replacing monitors and docking stations. This person will join a team of 10 to assist with large deployments and escalated tickets. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements · 2+ years desktop support experience · Experience troubleshooting Tier 2/3 tickets such as: rights to networks, configuration issues, software installations, hardware repair, etc. · Experience troubleshooting Mac OS and/or Windows OS · Imaging/Deploying large volumes of equipment · AV Troubleshooting experience Experience maintaining knowledge-centered support (KCS) · Knowledge in Artificial Intelligence (AI) · Computer Science Degree · A+/Network+ Certification · Experience supporting over 500+ applications Understanding of scripting languages (e.g. PowerShell, JavaScript, HTML, CSS, XML, JSON) null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to ********************.

Job Details OKLAHOMA CITY, OK Full Time Up to 25% Any Information TechnologyDescription Qualifications MINIMUM QUALIFICATIONS: Education: High School Diploma or GED. Bachelors Degree in Computer Science or Business-related field is preferred- but not required. Knowledge, Skills and Abilities: Follows established procedures to perform routine technical tasks such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, network infrastructure equipment, or telecommunications software or hardware. working knowledge of computer systems and are Be a positive influence in the workplace and demonstrate willingness to exceed expectations Ability to work a flexible and irregular schedule including weekends, evenings and holidays Ability to enter a smoke-filled environment as needed and must be able to work in a smoke-filled casino environment Training and Experience: Must be able to pass Title 31 Training 6 months- 2 years of experience in information technology related activities such as testing, installing, maintaining, supporting, and/or averting hardware/software system failures on client applications, hardware and software products, mainframe systems, network infrastructure equipment, or telecommunications software or hardware. Licenses/Certifications/Other: A+ Certification & Net + State issued Drivers License Must be able to pass a background check and receive a license or permit from any Regulatory Agency if applicable to perform the essential job functions Must be able to complete a pre-employment drug test with a negative result Physical Requirements: Continuous walking, standing for long periods per shift. Regularly standing, stooping, kneel crouch and crawl Occasionally sitting, climbing, balancing. Regularly using fingers to handle or feel. Reach with hand and arms Frequently talking and hearing. Required to push pull lift up to 30 lbs. or more and be able to push pull or drag up to 100 lbs. Decipher colors, utilize distance, peripheral and close vision. Ability to adjust and focus. Frequently exposed to variety of environmental weather conditions including but not limited cold and hot temperatures and inclement weather. Exposure to bodily fluid, mental and emotional stress, can be expected Noise level- moderate level exposure such as heavy machinery or loud announcement speakers. Will be exposed to live-stock and/or other animals.

Job Details RB Akins Building - Oklahoma City, OK Full-Time/Part-Time Not Specified Up to 50% Any Telecommunications Provide field support for computer-related technology within the state of Oklahoma and neighboring states. Must be able to lift 50lbs and perform physical activity throughout an 8-10 hour workday. Must be open and available for odd hours and overtime as many projects will run longer than a typical workday. Overnight travel will be required on a regular basis. Working knowledge of Microsoft Windows Operating Systems, Uninterruptible Power Supply Systems, Internet Protocol (TCP/IP) Networking, and Cat 5/6 data wiring knowledge and experience is preferred. All of these skills will be gained through on the job training. Must be able to pass a background check and drug test. For the right person, this role will provide working knowledge with computers, networking, and peripherals as well as training, certification, and licensing for Security Surveillance and Access Control installation. As this is a field services role, the right person will need a good driving record for use of company vehicle and a reliable automobile. If the primary vehicle becomes inoperable, it may be necessary to rent a car from a national automobile rental agency, therefore the right person must be 21+ years old with a valid driver's license, good driving record, and automobile insurance. Must be willing to work odd hours as some shifts depending on the job, will be overnight or extended hours. In order to be considered for this position, you must first complete the Indeed online telephone interview and assessment provided on this posting. This is a tool provided by Indeed to assist us in our screening process. Please be certain to complete those when submitting your resume and application. COVID-19 Considerations: BlueVantage has implemented COVID-19 measures to mitigate risk of transferring the virus. BlueVantage employees are required to wear masks and other PPE. In addition, BlueVantage requires all employees to isolate during any illness or known exposure.

Required Education: Bachelor's degree AND: 12 months of experience with account management Equivalency/Substitution: Will accept 48 months of experience in lieu of Bachelor's Degree for a total of 60 months related experience. Skills: Ability to work in a high‐stress environment Excellent verbal and written communication skills, interpersonal, and teaching skills Advanced anticipation, analytical, and problem‐solving skills Ability to remain current on the latest technology and best practices in information security Detail oriented for accuracy of data and information Working Conditions Detail: Physical: Sits for prolonged periods. Manual dexterity. Ability to engage in repetitive motion communicate effectively. Environmental\: Standard Office Work Environment. Equal Employment Opportunity Statement\: The University of Oklahoma, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, genetic information, gender identity, gender expression, age, religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes, but is not limited to, admissions, employment, financial aid, housing, services in educational programs or activities, and health care services that the University operates or provides. Why You Belong at the University of Oklahoma: The University of Oklahoma, fosters an inclusive culture of respect and civility, belonging, and access, which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents, perspectives, and experiences of our community enrich the learning, and working environment at OU, inspiring us to harness our innovation, creativity, and collaboration for the advancement of people everywhere. The Intermediate Account & Access Management role is responsible for working in a team environment focused on IT account management (creation, modification, disabling, and deletion). The selected individual will work with internal and external stakeholders to identify, diagnose, and fix items related to IT account and access. This position will report to the Lead, Accounts and Access position and ensures users have the appropriate account and access to university resources. OUIT is searching for a candidate that is self‐motivated and able to prioritize account maintenance tasks. When needed, this role assists Service Desk members with general IT related help and acts as an escalation point for all account questions. Duties: Performs elevated support for account related inquiries. Creates, disables, deletes, and modifies accounts using documented methods and approved products/procedures. Creates, modifies, and deletes permission lists and roles within University systems. Collaborates with end‐users, core users, and internal teams on account resolution. Documents account and access procedures and processes. Creates, modifies, and manages users and resources in AD and M365. Performs daily account tickets and tasks (onboarding, termination, account access) through the OU ITSM tool. Collaborates with external and internal users during system upgrades. Investigates opportunities to utilize automated processes to assist in account related inquiries and requests. Acts as a backup to the Service Desk and take user phone calls when needed. Perform various duties as needed to successfully fulfill the function of the position. **The position will office in OKC with a hybrid work model option for experienced candidates.** Required Attachments Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process. Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!

SUMMARY: Responsible for providing maintenance, technical support, and assistance to end-users, whether on the phone or in person. Primary intention is to ensure end-user satisfaction and ability to properly operate any machinery or technology they may be having trouble with. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to the following: Serving as the first point of contact for end-users seeking technical assistance. Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. Provide technical assistance and support for incoming queries (ticketing) and issues related to computer systems, software, and hardware. Performing remote and onsite troubleshooting through diagnostic techniques and pertinent questions. Responsible for acting as a liaison, escalating, and assigning helpdesk tickets as necessary. Maintain end-user accounts (enabling, disabling, password resets) retaining data integrity and system quality. Maintains absolute standards of security, system integrity, and confidentiality within the department. Assists with troubleshooting and maintenance of all end-users (endpoint) equipment on property. Work on projects as assigned. Flexible scheduling required. PHYSICAL DEMANDS: The work requires moderate physical exertion such as long periods of standing, repetitively lifting lightweight objects with frequent bending or stooping, recurring lifting of moderately heavy items. Occasionally lifts heavy objects over 50 pounds. KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION: One year to three years of similar or related experience. Equivalent to a high school education. CONDITIONS OF EMPLOYMENT: ° Uphold all principles of confidentiality effusively. ° This position has access to sensitive information and a breach of these principles will be grounds for immediate termination. Adhere to all professional and ethical behavior standards of the industry. Interact in an honest, trustworthy, and respectful manner with employees, visitors, and vendors. Participate in departmental staff meetings, quality management activities, and educational programs. Demonstrate verbal and written skills. Comply with Seminole Nation Gaming Enterprise policies and procedures. Applicant and Employee must submit to and pass applicable drug test. Applicants may be required to work irregular work hours depending on but not limited to promotions, deadlines, and projects. Must be able to work various hours including weekends and holidays. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Applicants may be subject to a background check to ensure compliance with Seminole Nation Gaming Agency. Candidates for positions that require a background check must be able to successfully pass a background and character investigation. Complying with the Indian Gaming Regulatory Act and the rules, regulations, and standards established by the Seminole Nation Gaming Agency, the National Indian Gaming Commission, and pursuant to the Nation's gaming compact with the State of Oklahoma, and all other applicable laws. Securing and maintaining a Seminole Nation gaming license from the Seminole Nation Gaming Agency and cooperating fully with the Agency in the performance of its duties.

Xpress Wellness is a leading healthcare care provider that is committed to delivering high-quality healthcare services. We are seeking a proactive and dedicated IT Help Desk Technician II to join our team. In this role, you will be responsible for providing first-level and second-level support to our healthcare staff and ensuring that all technology-related issues are resolved in a timely manner. You'll play a vital role in maintaining the operational efficiency of our IT systems and supporting our commitment to delivering exceptional healthcare services. Responsibilities Respond to user inquiries and provide technical support via phone, email, and in-person. Troubleshoot hardware and software issues related to desktop computers, laptops, printers, and peripheral devices. Assist with the installation, configuration, and maintenance of computer systems and software applications. Document support requests in the IT service management system and track the resolution process. Perform routine maintenance and updates on IT equipment and software. Contribute to the creation and maintenance of user guides and knowledge base articles. Provide training to staff on new software and technology tools as needed. Collaborate with other IT team members to identify and resolve technology issues. Participate in IT projects and initiatives aimed at improving the overall IT infrastructure. Maintain a high level of customer service and professionalism at all times. Requirements Associate's degree in Information Technology, Computer Science, CompTIA plus or a related field preferred; equivalent experience will be considered. 4+ years of experience in a help desk or technical support role. 1+ years of experience in a help desk or technical support role in level 2 support. Must have 1+ years of experience supporting Microsoft 365 products. Must possess good working knowledge of networking, Active Directory Management, M365 User Management, Computer Imaging and IT Security concepts. Strong knowledge of Windows operating systems and common applications. Familiarity with hardware components and troubleshooting techniques. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Customer-focused mindset with a commitment to providing outstanding service. Knowledge of healthcare IT systems and applications is a plus. Benefits Xpress Wellness offers a great working environment with the following perks: Competitive pay Generous PTO Health Dental Vision Retirement package with employer match Short-term disability + long-term disability options Life insurance IND123

The IT Support specialist role will work on maintaining and monitoring the computer systems, logs, projects and network for our business. The role will be tasked with solving complex technical and logical issues and will also collaborate with team members across all departments to assist them with their technical requirements. This position reports to the Chief Information Security Officer. Primary Responsibilities/Duties • Troubleshoot and resolve issues with software or hardware. • Walk colleagues through steps to help them resolve their technical problems. • Maintain procedures and reports that provide technical support to the entire organization. • Analyze records and logs to spot underlying trends and potential issues. • Support the implementation of new solutions or applications. • Establish accounts for new users and assist with password or login problems. • Test, evaluate, and assist in making decisions about new technology for the organization. Qualifications Required Skills/Qualifications • Associate's or bachelor's degree in computer science or a related field. • 1+ years of experience in a technical support role. • Certifications are preferred, but not required. • Working knowledge and expertise with a variety of software, hardware, and applications. • Willingness to solve complicated problems and see projects through to completion. • Analytical skills to study problems and records and identify solutions. • Team-oriented attitude to help other colleagues and departments with technical problems. • Strong interpersonal communication and relationship-building skills. • Ability to manage time and effectively prioritize numerous projects at one time PHYSICAL REQUIREMENTS & WORKING CONDITIONS: Sitting or standing for long periods of time, walking, finger dexterity, repetitive motions, talking, hearing and visual acuity. Professional office environment. Occasional lifting of storage boxes. FIRST LIBERTY BANK IS AN EQUAL OPPORTUNITY EMPLOYER -M/F/Vets/Disabled

GovCIO is currently hiring for a Journeyman System Adminstrator with an active Secret clearance. This position will be located in Sterling, VA and El Paso, TX and will be a fully remote position. **Responsibilities** Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures. + Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations. + Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware. + Provides regular monitoring and analysis regarding short and long-range planning for in-house systems. + Prepares or ensures that appropriate documentation exists, including operational instructions. + Writes or modifies basic scripts to resolve performance problems and automate administration tasks. + Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes. **Qualifications** + High School with 6 - 9 years system administration (or commensurate experience) + Active Secret clearance and able to acquire and maintain DEA suitability. \#bluestone **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. **Posted Salary Range** USD $71,150.00 - USD $98,500.00 /Yr. Submit a referral to this job (********************************************************************************************************************************************* **Location** _US-Remote_ **ID** _2024-4893_ **Category** _IT Infrastructure & Network Engineering & Operations_ **Position Type** _Full-Time_

We wear your colors! Network Technician About the role Passionate about network infrastructure? Your next role will ensure the networks we manage exceed the expectations of our clients. We're on the lookout for a knowledgeable and customer-orientated Network Technician. We touch the lives of binge-watching, music-loving, game-playing, finals-taking, seminar-attending, class-selecting students by providing IT infrastructure that meets the needs of today's technology-savvy generation. We are One Team and challenge everyone in our organization to be a problem solver. If you are as passionate as we are about the intersection of technology and education, join us today. You'll be a part-time worker (20-30 hours/week) on the campuses of Oklahoma State and Langston University. What you'll be doing: Providing exceptional service to customers Working with Boldyn Networks to address end-user and network escalations Working with Boldyn Networks to coordinate client activities (e.g. move-in) Responding to emergency outages promptly Monitoring, investigating and retiring equipment alarms Collaborating with local network partners to address escalated issues/situations (e.g. virus outbreaks) Maintaining own schedule for onsite customer appointments within 24-48 hour SLA Tracking and updating escalation tickets Working with Boldyn Networks on customer install activities as needed Seeing that Boldyn Networks policies and end-user agreement are upheld in your perspective region Generating reports as Attending training events as Other documentation and administrative duties as requested You'll love this job if this describes you: Deeply ingrained self-motivation. You're motivated to get work done. That means that you love efficiency and are driven to complete a project. Technical aptitude. Pick up on technical things quickly, and you are good at learning new products and new technologies. This specifically includes: reading blueprints, installing and configuring networking equipment, testing methodologies, and Internet connectivity troubleshooting. Service to others/customers. Listen to customers (internal and external), address their needs and concerns, and keep customers informed by providing status reports and progress updates. Deliver on service commitments, meet established or agreed upon deadlines, and maintain supportive relationships with customers. Taking initiative. Respond quickly and appropriately to requests that come to you from internal and external customers. Assume you're wholly responsible for owning an issue to its conclusion (including solving the problem or escalating it in a timely manner). Important considerations you should review: Physical requirements. You'll use your hands to type, use power tools. You'll stand, walk, reach with arms and hands, and due to the need to review client sites, may have to step over, climb or balance around obstacles, twist, stoop, kneel, crouch, or crawl. Our equipment can be heavy, you'll need to lift up to 75 lbs. On-call Environment: This position is on-call and may need to work weekends, holidays, or hours outside of normal/typical business hours in the event of an outage or scheduled maintenance window. Travel. You will have to travel occasionally to Austin, TX for training, projects, and other campuses to assist another department. What you'll bring Experience with commercial-grade networking equipment Experience with fiber and copper-based, PON, DSLAMS, RF via coax, and QAM Complete understanding of electrical, analog, digital, electronic, switch, and routing concepts Certifications such as Net+, CCENT, CCNA, CWTS Experience with Cable TV “headend” equipment Associate's Degree in a technical field with 2+ years' experience or Four-year degree in Technology field 2-3 years of help desk or technical support experience 2-3 years of customer support experience About us At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe. Always listening. Learning. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow. Why work with us? We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way. We also offer: Salary: $25 per hour. Thousands of LinkedIn Learning courses Flexible working opportunities Career development programs Ready to apply? Are you ready to create an impact that will last for generations? Join us at Boldyn Networks today. Hit apply and follow the instructions to get started. Diversity recognizes the ways we differ. Our backgrounds, perspectives and experiences are what make us unique. And it's important to us, to our future. To build a workforce that's representative of the societies we serve. So that we can listen, learn, and understand how to solve our customers' problems in the smartest ways possible. We are looking for passionate people from a range of backgrounds and welcome applications from any race, age, gender, background, or religion.