Computer technician jobs in Montana - 455 jobs

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions). **Primary Duties and Responsibilities** + Google Cloud Platform (GCP) Service Management + The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge. + The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives). **Other Duties and Responsibilities** + Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems. + Defines security objectives and system-level performance requirements. + Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities. + Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses. + Maintains the computer and information security incident, damage and threat assessment programs. + Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports. + Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed. + Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected. + Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and + accreditation of systems. + Reviews processes and security protocols and makes recommendations for increased cyber security protection. **Minimum Qualifications** + Bachelor's Degree in Computer Science or a related field. + The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include: + Architectural Concepts & Design Requirements + Cloud Data Security + Cloud Platform & Infrastructure Security + Cloud Application Security + Operations + Legal & Compliance Minimum Qualifications: + Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience + DOD IA experience + Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems **Security Clearance** + Active Secret level clearance + Sensitivity Level: IT-I Critical Sensitive **Certifications:** + Computing Environment: IAT II or IAT III (Security+ or similar) + 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list + AWS Certified Security - Specialty + AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate + Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate **Other Job Specific Skills** + Must be able to communicate effectively and clearly present technical approaches and findings. + Exercises a limited degree of latitude in determining technical objectives of assignments. + Excellent attention to detail. + Must be able to balance multiple tasks simultaneously. + Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $80,200 -$142K EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Technology/Computer Technician IT Helpdesk Technician East Helena Public Schools Reports to: IT Director, Superintendent Employment Type: Full-time, twelve months per year, standard schedule as needed to successfully meet goals and objectives. Students Served: 2000 Staff Supported: 250 Position Summary: The IT Helpdesk Technician provides the first level of technical support for all district staff and students, ensuring the smooth and efficient operation of all school technology. This role requires a patient, methodical, and customer-service-oriented individual to diagnose and resolve a wide range of hardware, software, and network issues in a K-12 environment. The technician will serve as the primary point of contact for all technology-related inquiries and play a key role in supporting educational and administrative functions. Essential Duties and Responsibilities: First-Level Support: Serve as the initial point of contact for technical support requests via phone, email, in-person visits, and a service call tracking system. Troubleshooting & Resolution: Diagnose and resolve basic to routine hardware and software problems for devices including desktop computers, laptops (Windows/Mac/Chromebooks), tablets (iPads), printers, and other peripherals. Ticket Management: Accurately log all service requests into the district's ticketing system, document diagnostic steps and solutions, prioritize issues, and escalate more complex problems to the appropriate higher-level support staff. Account Management: Perform basic user account management tasks, including creating accounts for new staff/students, resetting passwords, and managing access permissions for various systems (e.g., G Suite, Office 365, student information systems). Hardware Management: Assist with the installation, configuration, deployment, and inventory management of new computer equipment and software, and coordinate warranty repairs with vendors. Classroom Technology Support: Provide support for classroom A/V equipment, including interactive whiteboards/Smartboards, projectors, document cameras, and other instructional technology tools. User Training: Provide one-on-one or small group training to staff and students on the proper use of district technology and new software applications, translating technical language into easy-to-understand terms. Maintenance: Perform minor and preventive maintenance on equipment, such as replacing printer ink/toner cartridges, and ensuring computer labs and carts are in working order. Event Support: Assist with technology setup and support for school events, meetings, and student device deployments. Documentation: Create and maintain technical documentation and user manuals for various systems and common issues. Qualifications and Skills: Education/Experience: High school diploma or equivalent required; Associate's degree in a related field or relevant technical certifications (e.g., CompTIA A+) highly desirable. Previous experience in a helpdesk or customer service environment is preferred. Technical Skills: General knowledge of computer operating systems (Windows, Mac OS, iOS, Chrome OS), hardware components, and common educational and office software (Microsoft Office, Google Workspace). Basic understanding of networking concepts (TCP/IP, Wi-Fi) is also required. Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose issues efficiently and implement effective solutions. Communication: Excellent verbal and written communication skills, with the ability to communicate effectively and patiently with non-technical users, including students and staff. Interpersonal Skills: A high degree of patience, empathy, and strong customer service skills. Must be respectful, dependable, honest, and able to maintain confidentiality. Physical Demands: Ability to lift and carry moderately heavy computer equipment (up to 40 pounds), stand, walk, bend, stoop, and occasionally work on a ladder. Other Requirements: Must pass a pre-employment background check and possess a valid driver's license for travel between district locations if required. Working Conditions: Work is generally performed indoors in an office and school environment. The role involves balancing routine maintenance and urgent technical issues, requiring adaptability and effective time management skills. Additional Duties: Performs other related duties, as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

General Statement of Duties / Distinguishing Features of the Class If you are ready to keep our Butte-Silver Bow community connected and moving forward, apply today. As a Computer Systems Support Specialist, you'll play a vital role in supporting the technology that powers every corner of the City-County. From ensuring reliable network connections to supporting desktops, laptops, tablets, printers, and servers, your expertise will help our employees serve the public with confidence and efficiency. In this role, you'll dive into troubleshooting, analysis, research, and creative problem-solving-making each day a chance to strengthen the systems our community depends on. Your work keeps people connected, services running, and progress possible. This position is covered under a Collective Bargaining Agreement between the City-County of Butte-Silver Bow and the Teamsters, Local No 2-IT. ************************************************** Examples of Essential Work (Illustrative Only) * Diagnoses PC and network problems and takes appropriate action based on findings. * Consults with City-County personnel on information technology needs and provides appropriate solutions to meet the stated goals and objectives. * Provides technical support for City-County personnel in the use of local resources and first-level support for networked resources. * Installs, configures, and maintains all computers (including laptops and tablets); * Sets up new computers with optional equipment and network connections according to City-County policies and procedures. * Maintains City-County network user accounts according to stated policies and procedures. * Orients and trains new City-County personnel on technology policies and procedures. * Performs preventative maintenance of PC equipment. * Installs and tests new and/or updated PC software/hardware. * Advises and assists other City-County personnel as necessary to maintain end-user service. * Performs additional related work as required. * Performs all duties and work assignments in a safe, healthy, and environmentally sound manner. Specifically, complies with the Health & Safety Program; maintains work area in a safe and orderly manner; identifies and reports unsafe conditions; reports all accidents; wears required personal protective equipment; and attends safety-related meetings, training sessions, fit testing, etc. * Performs all duties and work assignments in compliance with project quality requirements. * Acts responsibly and ethically, and in conformance with generally accepted business, occupational, and professional standards. * Performs other duties as assigned. Required Experience, Training, Knowledge, Skills, and Abilities * Knowledge of word processing and spreadsheet applications. Knowledge of troubleshooting and problem-solving, client relations skills, requirement assessment and analysis, project management methodology, and principals of Information Technology Interface Library (ITIL). * Ability to multitask and work cooperatively with others. Effective verbal and written communication skills. * Technical knowledge of the operations and maintenance of computers, preferably in a networked environment. * Technical knowledge of current City-County computer operating systems. * Knowledge of industry standard computer software and hardware technologies. * Knowledge of industry standard business applications, such as Microsoft Office. * Working knowledge of new and emerging information system technologies. * Working knowledge of public sector information system policies, practices, and procedures, such as HIPAA, FIPS140-2 and CJIS. * Knowledge of City-County departmental functions, procedures, policies and organization. * Good knowledge of accounting and mathematical equations for end-user application assistance as well as budget development. * Skilled in listening and understanding the information system needs of City-County departments and employees. * Exceptional interpersonal communication skills. * Ability to effectively communicate verbally and in writing, technical information to both a technical and non-technical audience. * Ability to teach and encourage others to learn and adopt new practices and procedures to effectively accomplish work objectives. * Ability to establish and maintain mutually beneficial working relationships with department and division heads and City-County employees, as well as outside organizations and vendors/service providers. * Ability to assist in the installation, configuration, and maintenance of computers and networks. * Ability to quickly learn and adapt to new technology as it relates to the ever-changing business requirements of the City-County and its citizens. * Ability to maintain strict confidentiality of City-County business and information. Acceptable Education, Experience and Training * Bachelor's degree in applicable field or equivalent combination of education and experience. * Three years of related network experience. * Any equivalent combination of experience and training which provides the knowledge, skills, and abilities necessary to perform the work. Required Special Qualifications * Must possess a current Montana Driver's license or have the ability to obtain one within a reasonable period of time after employment. * Must be a resident of Butte-Silver Bow during employment according to Butte-Silver Bow Ordinance: "2.08.010 Residence during employment. From and after October 1, 1979, all employees of the local government of Butte-Silver Bow shall be bona fide residents within the boundaries of Butte-Silver Bow during the period of their employment by the government of Butte-Silver Bow. (Ord. 85 § 1, 1979)" Essential Physical Abilities * Clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to communicate well with other City-County department and division heads, employees, and representatives of other organizations to determine computer information systems related needs and problems and to discuss potential solutions. * Sufficient vision, with or without reasonable accommodation, which permits the employee to perform hardware maintenance procedures, and to produce and review a wide variety of documents, correspondence, reports and related materials in both electronic and printed form. * Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate a keyboard, perform hardware maintenance procedures, produce hand-written materials and notations and transport computer equipment from one location to another. * Sufficient personal mobility, with or without reasonable accommodation, which permits the employee to visit various other workstations in the City-County. Additional City-County information The City-County is an Equal Employment Opportunity Employer. It does not discriminate on the basis of race, color, religion, sex, age, national origin, physical disability, or veteran status. This job description is a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities. Tasks and duties of the employee may differ from those outlined above.

Provides operational user support, training, customer service and assistance to all departments. Coordinates issue resolution with financial / records systems and clinical software system provider. Schedule: 1.0FTE (40 hours) Mon-Fri Compensation: $ 20.00/hr + DOE Robust Benefits Package ESSENTIAL FUNCTIONS, DUTIES, AND RESPONSIBILITIES: Responsible for answering the help desk phone, and assigning tickets to support staff Responsible for triaging and assigning work orders that come in via email Assists in maintaining user s credentials IT procurement and vendor relations Coordinate the IT components of new employee and new provider on-boarding Manage and schedule resources for IT training Telemedicine co-site facilitator Initiate, monitor, log, and distribute reports and data. Develop and maintain procedures for all of these duties Supports other duties as assigned ADDITIONAL RESPONSIBILITIES: Monitor and track IT systems Timely communication to all customer inquiries Keeps users informed about the status of their incident or inquiry Assist with Information Systems projects as assigned QUALIFICATIONS (Required): High school diploma or equivalent Customer focus Previous experience in similar role, or customer-focused support role Proficiency in basic computer skills, Microsoft Office applications Excellent written and verbal communication skills ADDITIONAL DESIRABLE QUALIFICATIONS: Experience in support CRM system BMC Track-IT! Preferred Experience with or knowledge of Microsoft Active Directory

We seek a business-oriented IT Service Desk Technician with a customer service focus to support our dynamic organization. You will provide remote and onsite technical support in this role, ensuring that IT services align with business needs and objectives. You will be vital in minimizing downtime, resolving technical issues promptly, and providing seamless IT operations that enable business productivity. Your responsibilities will include troubleshooting a broad range of hardware, software, and network issues, supporting system implementations, and contributing to the continuous improvement of IT services. We are committed to providing the best IT support, and your role is vital to this mission. You will work closely with end-users and various teams to ensure that IT solutions support and enhance business goals. Requirements: Proven experience in IT support, focusing on aligning IT services with business objectives. Strong technical knowledge of Microsoft OS and productivity tools, standard business software, and networking fundamentals. Experience with Active Directory, remote access tools, and system setups. Excellent communication and interpersonal skills with a customer-first approach. Ability to prioritize tasks in a dynamic, business-driven environment. Work with moderate supervision. Possess or obtain HDI SCA certification within six months. Key Responsibilities: Deliver remote and onsite technical support to resolve issues quickly, minimizing disruption to business operations. Ensure IT services align with business objectives and support productivity and efficiency. Collaborate with cross-functional teams to ensure IT solutions are aligned with current and future business needs. Manage and resolve service desk tickets, escalating issues as needed to maintain service continuity. Assist with system installations, configurations, and updates to meet evolving business demands. Provide clear communication and top-tier customer service to ensure positive user experiences. Maintain accurate documentation of issues, solutions, and service desk processes for continuous improvement.

About the role Responsible for repairing, maintaining, upgrading, and installing computers and related peripheral equipment. Performs diagnostic testing to determine the source of problems and makes necessary repairs. Ensures preventive maintenance schedules are followed. Maintains activity logs and completes data backups. Assists credit union personnel as required. Efficiently handles installation of new systems and equipment. Maintains testing equipment and repair tools. Coordinate technology needs with outsourced vendors for efficiency and cost-effectiveness. Assists IT Manager or VP of IT in researching, planning, and implementing new technologies to improve member access and staff efficiency. What you'll do Gathers information from users detailing equipment problems with servers, computers, and scanning equipment. Operates equipment to check reported problems or errors. Assumes responsibility for troubleshooting, analyzing problems, and making repairs on computers and peripheral equipment. Performs routine preventive and diagnostic procedures and maintenance on computers, systems, and peripheral equipment. Follows manufacturer's recommended schedule of maintenance. Assumes responsibility for testing and deployment of all applicable OS and software patches for servers and workstations (both Microsoft and third party). Establishes a process for relevant pre-deployment testing and maintains an installation schedule that doesn't impede other network tasks, such as automated server backups. Analyzes cabling requirements and arranges for or installs cabling and patch cables as needed. Actively tries to minimize downtime of network or systems to ensure high standard of service to employees and members. Assumes responsibility for setting up and installing new systems, servers, computers, and equipment and for performing upgrades on existing equipment. Replaces defective parts or makes repairs as necessary to solve problems, and tests machines after repairs are made to ensure adequate problem resolution. Assist in assessment, coordination, and installation of building security to include alarms and surveillance systems. Oversee IT-related training for all credit union staff to include annual security training. Keeps management informed of department activities and of any significant concerns. Attends and participates in meetings as required. Completes reports, records, and other documentation as required. Ensures Department work areas are clean, secure, and well maintained. Embodies the Park Side Pillars of Pride, Purpose, Professionalism and Passion. Performs other job-related duties as assigned. Qualifications A high school education or equivalent. Two or more years of similar or related experience preferred.

Requirements Talents, skills, and abilities: Requires a Bachelor's Degree in Computer Science or a related field, or equivalent experience. Well documented work-related history noting skills, knowledge or experience in information technology. A Valid Montana Driver's License and clean motor vehicle record required Knowledge, skills, and a well-documented work history in information technology and computer science. Knowledge of electronic equipment, hardware, software, applications. Excellent verbal and written communication skills. Experience within Microsoft 365 environment. Excellent Microsoft Office Skills. Benefits: AWARE proudly offers an excellent benefits package, uniquely designed to support you and your family in staying well, professional growth, and achieving financial security. AWARE's benefits include: Annual raises Tuition Reimbursement Health Insurance Dental/Vision Insurance 401(k) with company match Life Insurance Wellness programs Generous paid time off We are proud to be an equal opportunity employer.

Responsible for the administration and security of the computer-based information systems of the facility. Plans and installs hardware and software that comprises the facility's network. Provides primary user support. Participates in the department's performance improvement and continuous quality improvement (CQI) activities. Job Responsibilities: Monitors the facility's computer systems to ensure the equipment is functioning properly. Demonstrates knowledge of current software systems, operation procedures and technological developments. Plans and installs the hardware, hardware and peripherals for the facility's network. Maintains, debugs, changes application software system and existing programs. Responsible for troubleshooting and correcting programming and operational programs. Provides assistance and training for all system users. Assists with the maintenance of printers and peripherals connected to the network. Regulates access to computer files. Monitors file use to ensure appropriate staff are accessing information and that information is appropriate to carry out their job responsibilities. Provides changes, when necessary, employee passwords. Maintains employee information. Maintains confidentiality of all computer files. Provides back-up files in the event of a network problem. Coordinates IT response efforts to unplanned outages and security issues. Provides timely reports about the facility's network including upgrades, problems and solutions. Assists in the development and/or updating of policies and procedures governing information technology systems of the facility. May install, update and maintain data information systems. Maintains a good working relationship with outside consultants and vendors. Evaluates vendor's proposals and technology to secure needed services, hardware/software. Demonstrates the ability to be flexible, organized and function under stressful situations. Maintains a good working relationship within the department and with other departments. Consistently demonstrates a professional, self-directed approach to department responsibilities. Stays updated on current and emerging technologies through continuing education, professional societies and journals, seminars/conferences. Accepts additional responsibilities as assigned. Supports and maintains a culture of safety and quality. Skills: Must be familiar with all aspects of computer systems, operations, languages, system analysis, design and equipment. Skilled in Windows and Microsoft applications. Possesses analytical, interpretive and constructive thinking to find solutions to network problems. Strong mathematical skills. Regulatory Requirements: Degree in Computer Science or Computer Engineering or 2 years previous IT experience. Previous experience as a network specialist preferred.

The IT Support Tech is responsible for supporting the day-to-day IT operations of Billings Flying Service (BFS). The IT Support Tech shall be responsible for responding to IT systems issues presented by BFS employees through the IT Help Desk support ticketing system, email, and phone contacts. This position will also provide support of IT projects, technology builds, and all technical systems at BFS. This position provides an opportunity to be a part of a fast-growing aerospace company that encourages employees to be creative, entrepreneurial, and take action to find solutions to problems. DUTIES AND RESPONSIBILITIES Gathering and triaging employee requests for IT support. Responding to IT support requests in a timely manner. Interfacing and communicating with BFS users to assist with resolving IT related problems or technology builds. Gathering information and examining problems from multiple angles to find and implement the most suitable solutions. Walking employees through step-by-step resolutions via phone, email or in person. Physical setup, configuration and support of computers, printers, mobile devices, and all other IT related equipment. Installing software updates and upgrades, firmware updates, new software installs and other software support. Onboarding new employee technical setups. Reclaiming and decommissioning IT devices for employee terminations. Researching and sourcing the most efficient procurement of any needed IT equipment. Researching and presenting options for BFS IT to increase efficiency, productivity or quality of services or equipment. Requirements SKILLS AND ABILITIES Demonstratable knowledge of IT systems such as computer systems, security, network and systems administration, databases and data storage systems, and phones systems. Current knowledge of technology and recent innovations in IT. Be able to provide technical solutions to problems related to both hardware and software applications that arise in office settings. (Desktops, laptops, printers, monitors, servers, label printers, copiers, surveillance equipment) Enjoy hands on problem solving that could involve troubleshooting complex problems in an advanced, secure technology platform. Operational knowledge of computer, network, server, and security equipment, and how all fits together. Be able to work with minimal supervision with good decision-making skills. Enjoy taking ownership of projects and issues, working hands on to accomplish tasks. Be able to learn new information, skills, and ideas to complete projects and tasks as required. Ability to read, analyze and interpret technical procedures, schematics, and other technically oriented documents. Work with enterprise software such as Microsoft Windows, Microsoft Office Suite, Enterprise Resource Planning software, and networking software. The ability to understand and follow instructions and the ability to concentrate is required. Excellent written, verbal, communication, and interpersonal skills. Requires the ability to handle multiple priorities at the same time and the ability to follow through on all tasks assigned. The ability to get along with others or to be part of a team. Regular attendance at the worksite. EDUCATION and/or EXPERIENCE Associate's degree in information technology, or computer/technology, or equivalent field is preferred; work experience or combination of work and education may be substituted. Previous experience in a technology role is preferred. Experience with government security requirements compliance and other cybersecurity standards is an asset. Must be a U.S. Citizen. This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship. WORK ENVIRONMENT/PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work performed in an office and factory settings. Exposure to shop environment such as noise, dust, odors, and fumes. Occasionally required to lift up to 50 lbs. Regularly required to sit, stand, bend, reach and move about facilities. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Billings Flying Service provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity. Benefits Full time employment (Mon-Fri, 8:00 AM to 5:00 PM) with competitive compensation based on experience and credentials. Medical, dental and vision insurance. 401K with up to 4% company match. 16 paid holidays per year.

Job Description North Elevation Technology Service of Billings, MT is looking to hire a full-time IT Support Desk Technician / Level 2. Are you ready to take your career to the next level with a growing company? Do you have communication and interpersonal skills equal to your analytical skills? If so, please read on! This IT Support Desk Technician / Level 2 position earns a competitive wage, based on experience and qualifications. We also offer great benefits, including performance-based incentives, employer-paid medical insurance, a SIMPLE IRA, paid holidays, 2 weeks of paid time off (PTO), paid sick leave, a casual work environment, and fun company culture. If this sounds like the right help desk opportunity for you, apply today! ABOUT NORTH ELEVATION TECHNOLOGY SERVICE As a locally-owned managed services provider since 2008, we serve small to mid-sized businesses in the Billings, MT region. We don't advertise; we have built our clients via word of mouth based on our reputation and continue to experience great growth. As we remove the barriers and put technology to work for our clients, they see the benefits of greater efficiency and increased profits. We don't use pre-packaged, one size fits all solutions but we tailor our solutions to their businesses. In order to hire staff that will put in the effort to really understand our clients' businesses and develop relationships with them, we offer competitive pay, incentives, generous benefits, and a friendly work culture. A DAY IN THE LIFE OF AN IT SUPPORT TECHNICIAN / LEVEL 2 As an IT Support Desk Technician / Level 2, you play a key role as the main contact for our customer base. You are responsible for maintaining the functionality of their software systems and networks, providing help desk support as well as implementing hardware and software solutions. You provide onsite day-to-day support of their IT assets, including installing or upgrading hardware and software. You are a troubleshooting extraordinaire who can resolve network, server, workstation, and software problems. While your technical skills are important, your ability to develop and maintain strong professional relationships with our clients is equally important. You are conscientious about carefully documenting any work you do and the changes you make. Your ability to listen to our clients' needs and help them feel heard and valued as you meet their IT needs is invaluable, not only to them but to our success as a company! You love the challenge and variety inherent in your job and that it taps into both your technical and people skills. QUALIFICATIONS FOR AN IT SUPPORT TECHNICIAN / LEVEL 2 Experience with the installing, troubleshooting, upgrading, migrating, and/or administration of: Current Microsoft desktop operating systems Current Microsoft server operating systems Active Directory, Group Policy, and PowerShell Microsoft Exchange and Office 365 Virtualization technologies including VMWare and Hyper-V DNS, DHCP, subnets, routers, and wireless Do you have a passion for learning all things IT? Can you work independently? Do you enjoy working closely with customers in a team environment? Are you able to manage deadlines and prioritize tasks effectively? Are you trustworthy, discreet, and respectful of confidential information? If so, you might just be perfect for this IT Support Desk Technician / Level 2 position! WORK SCHEDULE This full-time help desk position typically works Monday - Friday, 8:00 AM - 5:00 PM. READY TO JOIN OUR TEAM? We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this help desk position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 59106 Job Posted by ApplicantPro

←Back to all jobs at ELM Utility Services IT Support - $20-$26/hr - Missoula, Montana ELM Utility Services is an EEO Employer - M/F/Disability/Protected Veteran Status ELM Utility Services, with over 1300 employees nationwide, has an outstanding opportunity for an IT Support role in Missoula, Montana. This is an opportunity to be a part of one of the largest and most respected companies in the utility locating industry, and a great place to build your career with excellent compensation and a comprehensive benefits package. Our Total Rewards Package Includes: • Medical, Dental, Vision, Voluntary Life, and Disability Insurance • Company Paid Life Insurance • Paid-Time Off accrual (PTO) Vacation/Sick Time (You can accrue up to 80 hours per full year worked to start. Accruals go up with years of service) • 6 Paid Holidays • Company Smart Phone, and other equipment as needed are provided to each employee • 401(k) plan • Paid hands-on training • Annual reviews with the potential for increases Roles & Responsibilities: • Provide Tier 1-3 end-user support via phone, email, and remote tools (Windows endpoints, business applications, mobile devices) • Diagnose and resolve hardware/software issues, document fixes and patterns for faster resolution • Triage and escalate complex issues appropriately (network/server, security, applications, vendor support) • Perform workstation lifecycle tasks: onboarding/offboarding, endpoint setup, imaging/re-imaging, software installs, asset tracking • Support Microsoft 365 user administration: password resets, mailbox access issues, Teams/Outlook support, licensing (as applicable) • Support identity and access tasks in Active Directory (user/group management, permissions, basic GPO awareness) • Support mobile and connectivity troubleshooting (Verizon/T-Mobile devices, hotspots, carrier activation/escalation as needed) Qualifications: • 2-year degree in a related field OR 2 years' experience in a related field • Strong customer service mindset and attention to detail • Experience in a structured support environment preferred • Tier 1-2 application and Microsoft support experience desired; ability to grow into Tier 3 ownership areas • Previous phone/laptop repair experience strongly preferred • Network & server support exposure desired (basic troubleshooting, escalation readiness) • Microsoft Intune (device enrollment, compliance, configuration profiles, app deployment) • Endpoint imaging and provisioning (Windows Autopilot, MDT/SCCM, or equivalent), patching practices • Microsoft 365 administration (Entra ID/Azure AD concepts, Conditional Access familiarity, MFA troubleshooting) • Active Directory fundamentals (OU structure, groups, permissions, basic GPO troubleshooting) • VPN and remote connectivity support; Wi-Fi troubleshooting • Basic security hygiene: phishing triage, endpoint protection alerts, least privilege mindset • Verizon/T-Mobile device management and activation workflows (phones, tablets, hotspots) • Scripting/automation (PowerShell) for troubleshooting and support tooling • GIS familiarity (ArcGIS/ArcGIS Pro) is a plus WE ARE AN EQUAL OPPORTUNITY EMPLOYER Please visit our careers page to see more job opportunities.

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Responsible for providing specific treatment only as directed by the Occupational/Physical/Speech Therapist. Adheres to standards of physical medicine practice for neonate, pediatric, adolescent, geriatric patients and the general patient population. Assists patients to reach their maximum performance and level of functioning, while learning to live within the limits of their capabilities. Participates in all infection control, departmental equipment training, organizational safety and fire safety programs. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health System's organization policies and procedures. Education/License/Experience Requirements: High School diploma or equivalent. Current BCLS certification preferred.

Job Summary: To assist the Information/Network Systems team in the administration of the system network, with installs, configurations and troubleshooting the network system and other in-house computer equipment. Essential Job Duties and Responsibilities • Install, upgrade, and configure network printing, directory structures, rights, security, and software on fileservers. • Evaluate and recommend acquisition of computer and software products. • Perform network troubleshooting to isolate and diagnose common network problems. • Prepare documentation such as instructional or procedural manuals. • Modify hardware or software. • Design and implement network configurations. • Provide consultation to information systems personnel. • Serve as a technical resource for agency information systems planning. • Serve as liaison to vendors. • Provide training and technical support in use of software products, ie: Word Processing, Spreadsheets, e-mail. • Trouble shoot and solve hardware and software problems. • Respond to the needs and questions of users concerning their access of resources on the network. • Establish network users, user environment, directories and security for networks being installed. • Responsible for paperwork associated with software licensing, inventory and reference material. • Provide Technical support for internal employee network access and devices, company VPN access, uninterrupted power sources, and company phone systems. Additional Job Duties and Responsibilities • Perform other duties and responsibilities as required to fulfill job function or as assigned. Knowledge, Skills, and Abilities • Able to work alone, but will primarily work under supervision. • Able to learn and apply new technologies as they become available. • Must have ability to talk with internal/external customers and interpret problems they may have with workstations and programs. • Must possess a pleasant and efficient telephone manner with good verbal communications skills for dealings with co-workers, vendors, and suppliers. • Must work well under pressure. • Able to obtain and maintain a valid Montana driver's, have a good driving record, and be insured under the Cooperative's insurance policy. • Able to work in a team environment and interface with other departments in a positive/productive manner. Education/Experience • Applicant should have a working knowledge of servers, Microsoft product suites, computer systems and applications, network security practices, and general networking experience. • Associate's Degree in Computer Science or equivalent required. Physical Demands • Sits at desk most of day. • Stands and walks short distances. • Required to stoop, bend and crawl at times. Some ladder work will be required. • Handles books, papers and computer equipment. • Occasional lifting of weight up to 50 pounds required. Special Demands • Will require some travel. Additional Information This is not intended to be all-inclusive, an employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Nemont reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

This position is responsible for performing contracted routine services for customers under supervision. Fields of service are limited to “Power Systems” products that include, but are not limited to, electric power generation (diesel and gas), diesel industrial engines, automatic transfer switches and other system related components. SUCCESS AT WESTERN STATES: Western State's culture is based on passion for our Vision and VALUES. We are fiercely committed to SAFETY and sending every employee, safely home, every day . We strive for EXCELLENCE in all we do and are proud to be a “play to win” organization. We act with INTEGRITY in each and every decision we make. Our People and TEAMWORK drive a fun and engaging culture. We are ACCOUNTABLE as individuals and as an organization. We drive INNOVATION by challenging the status quo and embracing change. ESSENTIAL FUNCTIONS: Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non Caterpillar branded products. Assists senior technicians with load bank testing including cabling and cable termination. Performs basic troubleshooting and repairs. Assists EPG Field technicians and EPG Specialty Field Technicians as required. Performs detailed inspections on electric power generation and industrial engine products. Prepares service reports that accurately documents activities, issues and up-sell opportunities. Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner. Conducts business professionally. Maintains self-control and integrity in stressful situations. Maintains a professional image. Adheres to all customer requirements while on job site. Adheres to all customer care standards. Actively cares and advocates safety at Western States. Adhere to all applicable safety policies, procedures and standards. May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives. Work within and promote corporate vision, mission, and values of the organization. Performs other duties as assigned. KNOWLEDGE SKILLS AND ABILITIES: Excellent customer service skills. Ability to work overtime with minimal notice required. Ability to travel frequently with the potential of overnight stays. Knowledge and use of Microsoft computer products or other comparable systems required. Ability to establish and maintain effective working relationships with others to include customers, vendors, employees and the public. Knowledgeable in electric power generation systems. Consistent attendance. EDUCATION AND EXPERIENCE: Proof of high school diploma or General Education Degree (GED). Associate Degree from an accredited vocational school preferred or comparable work experience required. 3 years experience with troubleshooting and maintenance methods for “Power Systems” products required. Must own required tools. Must meet DOT requirements. Must be able to communicate (speak, read, comprehend, write in English). PHYSICAL CHARACTERISTICS: Must be able to stand for long periods of time along with walking, sitting, climbing stairs, reaching pushing, pulling, leaning and twisting. Able to lift up to 50 lbs in accordance with Western States' Lifting Safe Work Practice to include amount and approach. Must be able to meet all safety requirements for applicable safety policies. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification. This role is designated as safety-sensitive.

Click on "Learn more about this agency" button below for IMPORTANT additional information. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Click on "Learn more about this agency" button below for IMPORTANT additional information. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $76,463 to - $164,301 per year Pay scale & grade GS 12 - 15 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Fort Richardson, AK Maxwell AFB, AL Show morefewer locations (79) Little Rock AFB, AR Davis Monthan AFB, AZ Luke AFB, AZ Beale AFB, CA Edwards AFB, CA El Segundo, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Air Force Academy, CO Buckley AFB, CO Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Schriever AFB, CO Joint Base Anacostia-Bolling, DC Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL MacDill AFB, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Grissom AFB, IN Barksdale AFB, LA Hanscom AFB, MA Westover Air Reserve Base, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Keesler AFB, MS Malmstrom AFB, MT Grand Forks, ND Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Holloman AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Altus AFB, OK Tinker AFB, OK Vance AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 15 Job family (Series) * 0854 Computer Engineering Supervisory status No Security clearance Secret Drug test No Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk Trust determination process * Suitability/Fitness Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857039-0854-CYBER Control number 852985200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Provide computer system management support. * Help coordinate the planning and implementation of hardware and software upgrades, follow and enforce proper security procedures, oversee user accounts and ensure smooth and predictable data flow. * Test and determine the performance and applicability of data processing equipment and techniques and prepare written reports on these findings. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Group Coverage Qualification Standard for Professional and Scientific Positions. BASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: A. Degree: Professional Engineering. To be acceptable, the curriculum must: (1) be in a school of engineering with at least one curriculum accredited by the Accreditation Board for Engineering and Technology (ABET) as a professional engineering curriculum; or (2) include differential and integral calculus and courses (more advanced than first-year physics and chemistry) in five of the following seven areas of engineering science or physics: (a) statics, dynamics; (b) strength of materials (stress-strain relationships); (c) fluid mechanics, hydraulics; (d) thermodynamics; (e) electrical fields and circuits; (f) nature and properties of materials (relating particle and aggregate structure to properties); and (g) any other comparable area of fundamental engineering science or physics, such as optics, heat transfer, soil mechanics, or electronics. OR B. Combination of education and experience: College-level education, training, and/or technical experience that furnished (1) a thorough knowledge of the physical and mathematical sciences underlying professional engineering, and (2) a good understanding, both theoretical and practical, of the engineering sciences and techniques and their applications to one of the branches of engineering. The adequacy of such background must be demonstrated by one of the following: 1. Professional Registration: Current registration as a professional engineer by any State, the District of Columbia, Guam, or Puerto Rico. Absent other means of qualifying under this standard, those applicants who achieved such registration by means other than written test (e.g., State grandfather or eminence provisions) are eligible only for positions that are within or closely related to the specialty field of their registration. For example, an applicant who attains registration through a State Board's eminence provision as a manufacturing engineer typically would be rated eligible only for manufacturing engineering positions. OR 2. Written Test: Evidence of having successfully passed the Engineer-in-Training (EIT) examination, or the written test required for professional registration, which is administered by the Boards of Engineering Examiners in the various States, the District of Columbia, Guam, and Puerto Rico. OR 3. Specified Academic Courses: Successful completion of at least 60 semester hours of courses in the physical, mathematical, and engineering sciences and in engineering that included the courses specified in the basic requirements. The courses must be fully acceptable toward meeting the requirements of a professional engineering curriculum. OR 4. Related Curriculum: Successful completion of a curriculum leading to a bachelor's degree in engineering technology or in an appropriate professional field, e.g., physics, chemistry, architecture, computer science, mathematics, hydrology, or geology, may be accepted in lieu of a degree in engineering, provided the applicant has had at least one year of professional engineering experience acquired under professional engineering supervision and guidance. Ordinarily there should be either an established plan of intensive training to develop professional engineering competence, or several years of prior professional engineering-type experience, e.g., in interdisciplinary positions. In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below: SPECIALIZED EXPERIENCE: GS-12: One year of specialized experience equivalent to the GS-11. Examples of specialized experience include management and directing of assigned IT systems and programs for complex programs and/or projects. GS-13: One year of specialized experience equivalent to the GS-12. Examples of specialized experience include identifying, preparing and presenting detailed technical reports and briefings on new concepts and technical directions impacting programs/projects, and defining future technology requirements. GS-14: One year of specialized experience equivalent to the GS-13. Examples of specialized experience include planning, organizing, and managing branch level activities and developing goals and objectives that integrate organization and objectives for computer engineering programs. GS-15: One year of specialized experience equivalent to the GS-14. Examples of specialized experience include providing technical leadership, advice, and assistance on complex, controversial or precedent setting matters and dealing tactfully and effectively with high level officials, engineers and scientists. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): * Knowledge of computer engineering policies, theories, principles and concepts, and familiarity with other engineering disciplines. * Knowledge of automated data processing concepts, systems capabilities, and measurements processes to effectively accomplish assigned functions. * Ability to analyze, evaluate, and applies rules, regulations, and procedures in a variety of situations. * Ability to plan and organize work and coordinate with other engineering disciplines; communicate effectively, both orally and in writing; and maintain good working relations. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

Open Until Filled Non-Union, Exempt, Full-Time Grade 7, $63,772 - $77,875 DOE All Offers of Employment Conditioned on Pre-employment Drug Screening and Background Check and are Subject to a One-Year Probationary Period of Employment. POSITION SUMMARYAssigned to the Technology Support Services work center, the IT Support Technician assists with the maintenance and support of FEC's information and communications technology (ICT) infrastructure. Provides support and assistance with documenting, monitoring, and diagnosing problems related to network management, solution implementation, and cybersecurity. Assists with information system implementations/upgrades and the deployment and monitoring of security controls. Responds to and documents solutions associated with end-user requests for assistance on a variety of technology use topics. REASONABLE ACCOMMODATIONS STATEMENT To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. ESSENTIAL FUNCTIONS Perform tasks associated with maintaining information systems (IS), associated ICT equipment, access devices and other peripherals. Typical activities include: Provide hands-on support, maintenance, performance monitoring, and optimization of all LAN/WAN infrastructure components including physical cable, wireless network, and associated equipment. Monitor and manage corporate networks, Data Backups, and Windows Server Updates and take appropriate actions if outside of tolerable ranges. Proactively analyze, troubleshoot, resolve, and report network security issues. Provision and maintain virtual host environments. Install and test operating systems, application software and utilities. Create workstation backups and rotate server disk backups in accordance with prescribed schedule. Monitor battery backups for battery failure and server room temperature. Monitor Remote Desktop Services and user connections. Principal IT Help Desk monitor; respond to and document solutions associated with end-user requests for assistance on a variety of technology use topics. Provision and support telephones on the IP network. Computer set-up and inventory. Perform preventative and corrective hardware and software maintenance, keeping configuration documentation up to date. Always assist members/vendors/employees and the general public in a courteous and professional manner ensuring their continued satisfaction with FEC. Work in harmony and show respect to all fellow employees in order to promote an effective and pleasant working environment. Maintain ongoing communication with supervisor regarding situations requiring immediate attention, problems/concerns, questions, etc. In pursuit of zero workplace incidents, promote and maintain a positive safety culture while adhering to all applicable policies outlined in the Safety Manual. Report all incidents and potential safety hazards in a timely manner to supervisor or Safety Coordinator. Become familiar and keep current with FEC's objectives and applicable policies. Provide after-hours and weekend technical support on a rotating basis and be available for occasional out-of-area and overnight travel. Perform other duties as assigned by management applying the same skill and enthusiasm as with regularly assigned responsibilities. MINIMUM POSITION QUALIFICATIONS Education: Associate's degree in computer science or related field of study preferred. Job Related Experience: 1 to 4 years in IT Support related field. Supervision: No Experience Supervising Required. Computer Skills: Hands-on experience with: Secure network switching and routing, cabling, and network management Microsoft Active Directory Microsoft OS and server technologies Server virtualization technology Storage Area Networks Remote Desktop Services and Virtual Desktop Infrastructure Firewalls, routers switches and gateway devices Detailed knowledge of: TCP/IP networking including IP Classes, subnets, multicast, NAT Backup and disaster recovery methodologies Patch management processes Wireless protocols and services Must have the ability to provide well written technical procedures, user guides and internal communications Ability to establish and maintain effective working relationships with co-workers, supervisors, vendors, and users required Certificates & Licenses: CompTIA Network+ and CompTIA A+ certifications preferred. Other Qualifications: Valid Montana Driver's License and be insurable to drive FEC vehicles. Able to work 40 hours per week with additional time as needed. Present a professional appearance at all times. Be a team player with effective verbal and written skills. Able to travel occasionally out-of-area and/or overnight. Assume responsibility without direct supervision, display initiative and exercise good judgment. Legible handwriting. Be organized, accurate and exercise strong attention to detail. Possess proven ability to maintain confidentiality. Exhibit excellent member relations and customer service skills. Able to establish and maintain working relationships with a variety of individuals, some of whom have opposing points of view. Read and understand technical information and communicate that information to coworkers to ensure comprehension. Able to effectively prioritize tasks in a high-pressure environment. PHYSICAL DEMANDS (Based on an 8 hour work day) Stand F (Frequently) Walk F (Frequently) Sit F (Frequently) Handling / Grasping F (Frequently) Reach Outward F (Frequently) Keyboarding F (Frequently) Speaking F (Frequently) Vision F (Frequently) Hearing F (Frequently) Reach Above Shoulder R (Rarely) Foot or Leg Controls N (Not Applicable) Climb R (Rarely) Crawl R (Rarely) Squat or Kneel R (Rarely) Bend R (Rarely) Drive F (Frequently) Lift/Carry 10 lbs. or less O (Occasionally) 11-25 lbs. R (Rarely) 26-50 lbs. N (Not Applicable) 51-100 lbs. N (Not Applicable) Over 100 lbs. N (Not Applicable) Push/Pull 10 lbs. or less R (Rarely) 11-25 lbs. R (Rarely) 26-50 lbs. N (Not Applicable) 51-100 lbs. N (Not Applicable) N (Not Applicable) Activity is not applicable to this position R (Rarely) Position requires this activity up to 5% of the time (0 - 2 hrs./day) O (Occasionally) Position requires this activity up to 6% - 33% of the time (2 - 4 hrs./day) F (Frequently) Position requires this activity from 34% - 66% of the time (4 - 6 hrs./day) C (Constantly) Position requires this activity more than 66% of the time (8+ hrs./day) WORK ENVIRONMENT Will be working mostly indoors but will occasionally be required to participate in activities outdoors in all types of weather and terrain. As a cooperative, Flathead Electric is owned by the members who get their power from our Co-op, which includes everyone in the Flathead, Libby and Cooke City areas of Montana. That means the employees are members and own the cooperative too. We treat every member like family and friends, because they are. For 85 years, Flathead Electric Cooperative has been an employer of choice in Northwest Montana. As part of the National Rural Electric Cooperative Association (NRECA), Flathead Electric provides competitive pay, exceptional benefits including a retirement plan, a matching 401K, and generous health/dental/vision/disability insurance. We try to incorporate fun into our workdays, host employee family events throughout the year and provide opportunities for our employees to help the Board of Trustees shape the future of the Co-op by participating on exploratory advisory groups an, innovative pilot projects. We believe in hiring the best and promoting from within. Flathead Electric provides on the job training and offers an education reimbursement program for those employees wishing to better their education to pursue opportunities at our Co-op. Flathead Electric is an equal opportunity employer. Flathead Electric Cooperative does not discriminate in employment on account of race, color, creed, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, political belief, physical or mental disability, military status or unfavorable discharge from military service, or retaliation. Some positions are “safety sensitive,” some require a CDL, and all have access to confidential member information at times. Therefore, we screen our applicants thoroughly. All employment offers are contingent upon passing a limited background check and a drug screening appropriate for the position. Once hired, employment is subject to a one-year probationary period, during which time employment may be terminated with or without cause and with or without notice. By submitting this application, the applicant affirms that information provided is true and complete information, no requested information has been concealed, and Flathead Electric Cooperative is authorized to contact references provided for employment reference checks. If any information provided is found to be untrue, or concealed, employment may be denied or terminated.