Information Technology Assurance Specialist
Computer technician job in Los Angeles, CA
MANTECH seeks a motivated, career and customer-oriented Information Technology Assurance Specialist III to join our team in El Segundo, CA.
The Information Technology Assurance Specialist's primary function is working with Special Access Programs (SAPs) supporting SMC Directorates and/or AFSPC Operational Units. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Responsibilities include but are not limited to:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned.
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required.
Analyze and troubleshoot system anomalies to ensure optimum equipment performance.
Prepare system for operational use and support operational tests.
Review, prepare, and update AIS accreditation packages, notify customer when changes occur that might affect AIS accreditation/certification, perform AIS self-inspections, identify AIS vulnerabilities and implement countermeasures, and ensure AIS and network nodes are operated, maintained, and disposed of in accordance with security policies and practices.
Provide security coordination and review of all system test plans, guest networks Client Support, Help Desk & troubleshooting, and Personal-Issue Laptop Support.
Perform VTC System Administration, Scheduling, & Configuration, Account Creations, changes, & deletions, Hardware/Software System Configuration, upgrades and modifications, Media Control & Accountability, and COMSEC account/equipment management.
Minimum Qualifications:
Bachelor's degree in a related field or 4 additional years of equivalent experience will be considered in lieu of degree.
8+ years total related experience
6+ years of relevant SCI experience.
Must have CompTIA Sec + certificate as outlined in DoD Directive 8570.01-M for Information Assurance Technician Level 2 and Information Assurance Manager Level 1 within 6 months of the date of hire.
Must complete training on Joint Security Implementation Guidance (JSIG) and Risk Management Framework (RMF) Information Security Continuous Monitoring (ISCM) (if supported organization requires development of AIS accreditation packages).
Willingness to travel with the scope of the Program's Area of Responsibility (AOR) (note- could be extensive and will include both air and ground transportation).
Preferred Qualifications:
3+ years of SAP related experience highly desired.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to C&A for Legacy systems.
Working knowledge and current relevant experience with PL1 & PL2 systems; experience with PL3 & PL4 cross domain solutions desired.
Clearance Requirements:
Current Top- Secret Clearance with SCI Eligibility
Eligibility for access to Special Access Program Information
Willingness to submit to a Counterintelligence polygraph
Physical Requirements:
Must be able to remain in a stationary position 50%.
Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.
Biomedical Specialist - Applied Genomics, Computation & Translational Core
Computer technician job in Beverly Hills, CA
The Applied Genomics, Computation & Translational Core is looking for a Biomedical Specialist to join the team!
The Cedars-Sinai Applied Genomics, Computation, and Translational Core (AGCT Core) is a fully equipped, state-of-the-art genomics facility offering data generation and interpretation for basic science and translational research in next-generation sequencing technologies, including single cell omics, spatial transcriptomics, and bulk cell omics. We specialize in single cell omics and spatial transcriptomics via the 10x Genomics, Parse Biosciences, Mission Bio, and NanoString platforms. Our R&D team offers sample preparation for single cell assays, such as nuclei isolation from frozen tissue or single cell isolation from fresh tissue dissociation. The AGCT Core also offers comprehensive services for standard bulk cell sequencing in genomics, transcriptomics, epigenomics, and metagenomics. To learn more please visit Applied Genomics, Computation & Translational Core | Cedars-Sinai.
Are you ready to be a part of breakthrough research?
The Genomics Core Biomedical Specialist is responsible for carrying out wet lab procedures involving DNA/RNA isolation from various sources such as cells, tissue, FFPE curls and scrapes, and blood. In addition, they possess expertise in the complete Next-Generation Sequencing (NGS) workflow, which includes DNA/RNA quantification and quality control (QC) analysis, manual library preparation, library quantification and QC analysis, sequencing on the Illumina platform, and analysis of sequencing metrics.
As part of their duties, the Biomedical Specialist will ensure accurate and up-to-date electronic documentation using an electronic lab notebook, project management software, and laboratory information management system. They will also manually prepare libraries for bulk cell, single cell, and spatial omics, covering transcriptomics (RNA-Seq), genomics (WGS/WES), epigenomics (WGBS, ATAC-Seq), and metagenomics (16S/ITS amplicon sequencing, shotgun).
Overall, this position involves hands-on work in a wet lab environment, focusing on DNA/RNA isolation and various aspects of the NGS workflow, as well as documentation and library preparation for different omics applications.
Primary Duties and Responsibilities:
Train, guide, and supervise a team of junior associates.
Train and supervise junior associates on Next-Generation Sequencing experiments, procedures, and day-to-day service request fulfillment and lab operations.
Effectively communicate needs and requirements to junior associates as required for the management of service requests and day-to-day lab operations.
Manage junior associate performance, mentor and coach, and seek opportunities to help them grow and become their best.
Assign service requests to junior associates and ensure their proper execution and successful completion.
Ensure the availability of all required resources for the execution of service requests.
Liaise with investigators regarding service requests.
Participate in the planning, execution, and troubleshooting of service requests.
Provide research and input on new technologies and assays for testing to possibly develop and implement new service offerings.
Execute or manage the execution of projects testing new technologies, assays, or kits.
Analyze, summarize, and present findings at monthly R&D meetings.
Assist with the implementation of new technologies, assays, or kits into new service offerings by writing and reviewing standard operating procedures, service guidelines, and staff training guides, and training junior associates.
Receive, store, and document samples.
Attend meetings and seminars/webinars as assigned.
Qualifications
Education:
Bachelor of Sciences in Genetics, Genomics, Molecular Biology, or Biological Sciences is required. Master's degree is preferred.
Experience & Skills:
Two (2) years of laboratory experience are required. Five (5) years is preferred.
Minimum 3 years of experience performing NGS library preparation in bulk cell genomics, transcriptomics, and metagenomics.
Minimum 2 years of experience in the operation of Illumina sequencers and Agilent Technologies fragment analyzers.
Minimum 1 year of supervisory and training experience.
Experience in single cell NGS assays and cell biology is preferred.
Critical analysis, problem-solving, troubleshooting, multitasking, time management, following through tasks with details, working independently with minimal supervision.
Interact with professionalism with teammates, peers, researchers, investigators, and support staff of diverse backgrounds and educational levels.
Respond to rapidly changing priorities and exceptionally diverse demands through constant interruptions in a fast-paced laboratory environment.
Must be self-motivated, take initiative, enjoy learning, and willing to take on new challenges while independently executing new or unusual and complex technical procedures and protocols.
Work cooperatively with other personnel as part of a team to accomplish daily and weekly goals.
Proficient in PC (or Mac) skills as well as demonstrated proficiency in Microsoft Word, Excel, and PowerPoint.
About UsCedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
About the TeamCedars-Sinai is one of the largest nonprofit academic medical centers in the U.S., with 886 licensed beds, 2,100 physicians, 2,800 nurses and thousands of other healthcare professionals and staff. Choose this if you want to work in a fast-paced environment that offers the highest level of care to people in the Los Angeles that need our care the most.
Req ID : 10395
Working Title : Biomedical Specialist - Applied Genomics, Computation & Translational Core
Department : Research - BMS - Bioinfo and Func Genomics
Business Entity : Cedars-Sinai Medical Center
Job Category : Academic / Research
Job Specialty : Biomanufacturing
Overtime Status : EXEMPT
Primary Shift : Day
Shift Duration : 8 hour
Base Pay : $75,524.80 - $117,062.40
IT Service Technician
Computer technician job in Brea, CA
We are seeking a highly skilled IT Service Technician with expertise in Mobile Servicing to join our IT Team. In addition to a regular IT support role, this position focuses on enterprise mobile device management for a growing footprint of over 3,500 smartphones, tablets, hotspots, and rugged field devices across our multiple brands and locations.
The technician will oversee the full mobile device lifecycle, from procurement and provisioning through MDM, to deployment, asset maintenance, billing oversight, cost allocation, and end-of-life processes.
This is a full-time, on-site role based in Brea, CA.
Key Responsibilities:
Onboarding and offboarding of associates: new hire/termination processing - create/disable accounts, configure/install software, and equipment.
Provide technical support and troubleshooting for computer hardware and software issues.
Collaborate with team members to resolve incidents and service requests.
Document and track all support tickets, assets, and configurations using Help Desk software.
Troubleshoot networking and application-related issues, escalating them as needed.
Manage procurement of mobile phones, tablets, and accessories.
Provision devices through MDM (Intune, MaaS360, etc.).
Maintain accurate fleet inventory for over 3,500 devices.
Oversee billing, cost allocation, and carrier account management.
Provide Tier 1-2 support for mobile hardware, software, and activation issues.
Execute onboarding and offboarding workflows for mobile equipment.
Enforce mobile security and compliance standards.
Generate reports for compliance, billing, and device lifecycle metrics.
Qualifications:
2-3 years of IT Service Desk experience, specialized in mobile support/telecom service management.
Strong knowledge of iOS, Android, and mobile carrier ecosystems
Strong expertise in one more MDM tools like Maas360, Intune, JAMF, etc.
Sound experience with Office 365 and Azure AD
Experience managing large mobile fleets
Strong customer service orientation and communication skills
Ability to work independently and in teams
Detail-oriented with strong organizational skills
Preferred Qualifications:
Experience with Verizon Enterprise Center, AT&T Premier, or T-Mobile portals
Experience building mobile governance workflows
Relevant certifications (CompTIA A+, Mobility+, ACMT, MD-102)
Benefits:
Health insurance: Comprehensive medical, dental, and vision coverage.
Retirement plan: 401(k) with company match.
Paid time off: Generous vacation, holidays, and sick leave.
Training and development: Ongoing opportunities for professional growth and advancement.
Company culture: A supportive, inclusive, and dynamic work environment focusing on teamwork and employee satisfaction.
#CGH
Pay Range$30-$32 USD
About Champions Group:
Champions Group is a nationwide leading provider of essential home services specializing in heating, air conditioning and plumbing services. With the mission to maintain long term relationships with its customers, Champions Group is dedicated to delivering timely, high-quality services across a comprehensive suite of HVAC, plumbing and electrical products. Champions Group Holdings includes brands from across the country, including Adeedo!, ASI, Bee's Plumbing, Bell Brothers, Fetch-A-Tech, HELP, Hobaica, Howard Air, JW Plumbing Heating and Air, M and M Heating, Cooling, Plumbing & Electrical, McAfee Heating and Air, Moore Home Services, ProSkill Services, Scottsdale Air, Seatown Electric, Plumbing, Heating & Air, Service Champions, Service Wizard, Sierra Air, Swan Plumbing, Heating & Air Conditioning and Timo's Air Conditioning & Heating.
We are an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Champions Group Privacy Policy
Personal Computer Technician
Computer technician job in Los Angeles, CA
Job Title: Level 2 PC Technician - Endpoint Deployment
Hours: 7:30am-4:00pm
We're supporting a growing enterprise environment in Los Angeles that is expanding its endpoint deployment and PC refresh operations. This is a hands-on, equipment-focused role ideal for someone who thrives in hardware, imaging, and deployment work-not traditional help desk or ticket-heavy support.
If you enjoy building, imaging, staging, tagging, deploying, and troubleshooting desktop/laptop hardware, this is a strong fit.
About the Role
This position sits within a fast-moving endpoint deployment team responsible for preparing and deploying large volumes of desktops, laptops, and peripherals for enterprise and healthcare customers. Work is performed in a warehouse/endpoint lab environment, with additional opportunities to participate in field deployments (clinic and office refresh projects).
This role is process-driven, hands-on, and physical. Candidates looking for networking, server work, or help desk call volume will not be a match.
Key Responsibilities:
Daily Hands-On Technical Work
Perform laptop/desktop imaging & reimaging, BIOS updates, data wipes, and configuration
Utilize SCCM, Microsoft Autopilot, and other deployment tools
Complete component swaps, hardware repairs, device preparation, and quality checks
Deployment & Asset Management
Tag, label, box, and stage equipment for deployment
Maintain accurate asset and inventory records
Prep devices for large-scale endpoint refresh projects across clinics, offices, and enterprise environments
Physical / Warehouse Work
Operate in an endpoint lab/warehouse setting
Lift, move, and stage PCs, monitors, printers, and peripherals
Work repetitive technical tasks efficiently and consistently
Requirements
2+ years of experience as a PC Technician, Deployment Tech, Desktop Tech, or IMAC Tech
Strong proficiency with Windows 10/11, hardware diagnostics, and troubleshooting
Experience with SCCM, Autopilot, MDT, or similar imaging tools
Ability to work in a physically demanding, warehouse-style environment
Comfortable with repetitive imaging and deployment workflows
Reliable and punctual
Spanish-speaking strongly preferred (supports certain Spanish-speaking user groups)
Nice-to-Haves
Experience with multi-site deployments (clinics, healthcare organizations, branch offices)
Experience with asset tagging, inventory control, or warehouse IT operations
Information Technology Application Support
Computer technician job in Brea, CA
Job Title: IT / Application Support
Duration: 6-12 months (with potential to extend or become long-term)
Type: Contract / Temporary
Work Environment: Office-based, supporting engineering and technical teams
Brighton Solutions is seeking an IT / Application Support professional to join our team on a contract basis in Brea, California. This onsite role supports a busy engineering services office with day-to-day technical needs ranging from computer support and printer management to application troubleshooting and user assistance.
Key Responsibilities:
Provide technical support for desktop and laptop computers, printers, and other office hardware
Support users with software and application issues
Assist with onboarding/offboarding of employees from an IT perspective
Maintain and manage IT inventory and documentation
Respond to support requests in a timely and professional manner
Benefits Offered:
Brighton Solutions offers competitive benefits for contract employees, including medical, dental, 401(k), and paid time off.
If you're a hands-on problem solver who enjoys supporting teams in a dynamic office environment, we'd love to hear from you.
Desktop Support Specialist
Computer technician job in Long Beach, CA
Requirements
Must possess a professional demeanor and strong customer service/consulting/training skills
Experience troubleshooting/repairing desktop and laptop hardware in the field or in a related area
Basic understanding of networks, Intel servers and telecoms
Strong Break / Fix skills Desktops, Workstations, Notebooks, and Dell tablets
Strong Microsoft Office skills (Outlook, Excel, Word, and PowerPoint)
Strong Microsoft operating system troubleshooting skills
Strong mac OS operating system (Big Sur & above) troubleshooting skills
Strong problem solving and critical thinking skills
Strong written and verbal communication skills
Must be self-motivated and the ability to work independently with minimal supervision
Must have excellent time management skills
Must be detail and process oriented
Ability to walk long distances across large facilities
Must be able to pass a background security check
Valid driver's license and reliable transportation
Desktop Support Specialist
Computer technician job in Torrance, CA
Important information: To be immediately considered, please send an updated version of your resume to *************************
Job Title: Computer Support Associate (Infrastructure Engineer)
Pay rate: $32.78 per hour
Duration: Until Oct/2025
W2 contract only (No C2C)
Location- Torrance, CA, 90503 (ONSITE)
Onsite
Here are the skill set they are looking for-
• 3-5 years Dell and HP laptop and workstation support. Mac is a plus.
• 1-3 years RedHat Linux experience a plus
• 1-3 Cisco router and switch deployment/support a plus.
• Service Now ticketing
Key Responsibilities:
Provide hands-on IT support for all departments at the Torrance location.
Troubleshoot hardware, software, and network issues across desktops, laptops, printers, and peripherals.
Deliver exceptional customer service to internal users and stakeholders.
Manage and resolve IT tickets using ServiceNow or similar platforms.
Support and maintain networking equipment, endpoints, and collaborative tools.
Assist with AI-related tools and technologies as part of ongoing innovation efforts.
Document resolutions, procedures, and updates in knowledge bases and ticketing systems.
Participate in system upgrades, deployments, and asset lifecycle management.
Required Skills & Qualifications:
Proven experience in IT support or engineering roles.
Strong troubleshooting skills across hardware, software, and networking.
Familiarity with ServiceNow, incident management, and ticket prioritization.
General understanding of AI technologies and their application in IT environments.
Excellent communication and interpersonal skills.
Ability to work independently and collaboratively across teams.
Desktop Support Specialist
Computer technician job in Los Angeles, CA
Key Responsibilities:
· Provide second-level technical support for desktop/laptop hardware, software, and peripheral
issues.
· Diagnose and resolve advanced technical issues escalated from the L1 support team.
· Install, configure, and maintain operating systems, software applications, and system updates.
· Perform root cause analysis to identify recurring technical problems and develop solutions.
· Excellent in troubleshooting break/fix issues of windows and mac computers
· Assist with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN.
· Collaborate with IT team members on projects, upgrades, and implementations.
· Maintain accurate records of work performed, issues, and resolutions using the company's
ticketing system.
· Provide remote support and troubleshooting for users working from home or in the field.
· Train and mentor junior support technicians as needed.
· Ensure compliance with IT policies, security protocols, and best practices.
· Perform routine maintenance and inspections to ensure optimal performance of equipment
· Build and maintain strong relationships with end users and ensure user satisfaction
Qualifications:
· Associate's or bachelor's degree in information technology, Computer Science, or related
field, or equivalent work experience.
· 3-5 years of experience in a desktop support or similar role.
· Strong knowledge of Windows and Mac operating systems.
· Proficiency with Microsoft Office Suite and other common software applications.
· Experience with Active Directory, group policies, and user account management.
· Familiarity with remote desktop tools and support software.
· Excellent problem-solving and analytical skills.
· Strong communication and interpersonal skills.
· Ability to work independently and as part of a team.
· Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Technician (MCDST) are a plus
Desktop Support Specialist
Computer technician job in Beverly Hills, CA
AVID Technical Resources is seeking a Desktop Support Specialist for our client in the entertainment industry in Los Angeles. This is a contract to perm role at up to $75,000 DOE and pays hourly on contract.
Required Skills
Excellent written and oral communication skills
Ability to troubleshoot and support user issues
At least 3 years of Tier II support experience
Strong knowledge of Win and MacOS environment
A+, MSDT, or Help Desk certification preferred.
Desktop Support Technician
Computer technician job in Orange, CA
This position will be primarily located onsite in Irvine, CA - with occasional visits to a branch location in Torrance, CA.
Position Overview: We are seeking a skilled and customer-focused Desktop Support Technician for a banking/financial institution. The ideal candidate will have experience providing both remote and onsite troubleshooting support to end-users while maintaining a high standard of customer service. This role involves working with enterprise-level tools and technologies, supporting a diverse range of hardware and software systems, and assisting with networking and server administration.
Key Responsibilities:
End-User Support:
Provide remote and onsite technical support for hardware, software, and peripherals.
Troubleshoot and resolve issues with Windows 10/11, Office 365, and other enterprise applications.
Assist users with device setup, configuration, and maintenance (desktops, laptops, mobile devices, etc.).
Active Directory and Azure Management:
Perform account management tasks in Active Directory, including password resets, account provisioning, and group policy management.
Support Azure Active Directory configurations and integrations.
Device and Endpoint Management:
Use Microsoft Intune for device enrollment, management, and policy enforcement.
Deploy software and manage updates using enterprise tools.
Networking and Server Support:
Troubleshoot basic network connectivity issues, including Wi-Fi, VPN, and LAN/WAN.
Assist with server administration tasks, including file sharing, user permissions, and performance monitoring.
Documentation and Reporting:
Maintain accurate records of support requests in the ticketing system.
Document solutions, workflows, and common troubleshooting procedures.
Continuous Improvement:
Collaborate with IT colleagues to develop and implement best practices.
Stay updated with emerging technologies and provide recommendations for enhancements.
Qualifications:
Education:
Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferred.
Technical Skills:
Proficient in supporting Windows 10/11 environments.
Strong knowledge of Microsoft Office 365 suite (e.g., Outlook, Teams, SharePoint).
Hands-on experience with Active Directory and Azure Active Directory.
Familiarity with device and application management using Microsoft Intune.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN).
Experience in server administration and support is a plus.
Experience:
2+ years of experience in a desktop support or IT help desk role.
Previous experience with remote support tools and ticketing systems.
Soft Skills:
Excellent troubleshooting and problem-solving abilities.
Strong verbal and written communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Certifications (Preferred):
CompTIA A+, Network+, or equivalent certifications.
Microsoft certifications such as MTA, Azure Fundamentals, or MS-900.
Information Technology Support Technician- Tier 2
Computer technician job in Los Angeles, CA
:
1Above Technology is a leading technology solutions provider established in 2005, with a strong presence in the Greater Los Angeles area and servicing companies nationwide. Our highly experienced team is passionate about technology and delivering the best innovations in technological solutions. At 1Above, we believe in providing technology that works for you, not against you.
Role Description:
We are seeking a highly skilled and motivated Tier 2 IT Technician to join our IT support team. The ideal candidate will possess a strong technical background, excellent problem-solving abilities, and a customer-centric attitude. As a Tier 2 IT Technician, you will be responsible for providing advanced technical support, resolving complex IT issues, and ensuring the smooth operation of our clients' systems and networks.
Key Responsibilities:
Provide advanced technical support and troubleshooting for hardware, software, and network issues.
Respond to and resolve escalated helpdesk tickets in a timely and efficient manner.
Perform system diagnostics, maintenance, and repairs.
Install, configure, and upgrade computer hardware, software, and peripherals.
Monitor and maintain network infrastructure, including switches, routers, and firewalls.
Collaborate with Tier 1 support staff to ensure a seamless support experience for clients.
Document and track support requests, resolutions, and work performed.
Assist in developing and implementing IT policies, procedures, and best practices.
Participate in on-call rotation for after-hours support as needed.
Qualifications:
Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
Minimum of 2-4 years of experience in a technical support or IT helpdesk role. (REQUIRED)
Strong knowledge of Windows and Mac operating systems.
Experience with network troubleshooting and configuration.
Proficiency in troubleshooting hardware and software issues.
Familiarity with Active Directory, Office 365, and other common enterprise applications.
Excellent communication and interpersonal skills.
Strong analytical and problem-solving abilities.
Ability to work independently and as part of a team.
Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus.
Benefits:
Competitive salary
health, dental, and vision insurance- group rate
401(k) plan with company match.
Generous paid time off
Collaborative and inclusive work environment.
Compensation:
$25-30/hr based on experience
IT Service Desk Technician I
Computer technician job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
Desktop Support Specialist
Computer technician job in Lake Forest, CA
Role: Deskside Support Engineer
Deskside support engineering managing and providing site support. Act as POC for IT deskside support and Service Desk
Job Responsibilities:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Providing technical support across the company (this may be in person or over the phone)
Hardware and software break fix support
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Responding in a timely manner to service issues and requests.
Account Management / Password reset.
Service Desk calls and Ticket Management.
IT Support Technician Level 2 (MSP)
Computer technician job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Help Desk Specialist
Computer technician job in Santa Monica, CA
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
IT & Network Engineer
Computer technician job in Long Beach, CA
Hours: Full Time (Contract to Hire)
The role
Napster Corp is seeking a highly skilled IT & Network Engineer to join our team onsite in Long Beach, CA. This role is critical to maintaining, optimizing, and scaling our internal IT infrastructure and network systems across corporate and production environments. Reporting to the Senior Director of IT, the IT & Network Engineer will ensure reliability, security, and performance of all local and cloud-connected systems, supporting a hybrid team of technical and creative professionals. This role is hands-on and ideal for someone who thrives in a fast-paced, high-growth environment with evolving technical needs.
What you'll do
Collaborate with event production teams to ensure reliable connectivity and technical support during live events. Weekend and occasional evening work will be required based on event schedules.
Combines core IT operations with hands-on support for live events and broadcast environments.
Manage, monitor, and troubleshoot corporate network infrastructure, switches, firewalls, access points, and VPN systems.
Oversee IT systems including workstations, servers, mobile devices, SaaS tools, and collaboration platforms.
Install, configure, and maintain hardware and software across onsite environments.
Ensure network and endpoint security, including patching, access control, encryption, and monitoring.
Manage user onboarding/offboarding, permissions, and identity access (Okta, Azure AD, Google Workspace, etc.).
Support AV, conferencing systems, and hardware used for production, studio, and immersive technology environments.
Maintain asset inventories and ensure timely provisioning of equipment.
Develop and document IT processes, SOPs, and system configurations.
Provide onsite hands-on support for escalated tickets and urgent operational issues.
Collaborate with engineering, product, studio, and executive teams to ensure IT systems meet business needs.
What you'll bring
Bachelor's degree in IT/Computer Science or 5 yrs of hands-on experience in IT/network engineering
Strong experience with firewalls, switching, routing, VLANs, Wi-Fi systems (Cisco, Meraki, Ubiquiti preferred)
Expertise with Windows, mac OS, and cloud-based admin environments
Experience managing identity management platforms (Okta, Azure AD, Google Workspace)
Skilled in IT security best practices, endpoint protection, patching, MDM, and asset management
Experience supporting production, studio, or hardware-intensive teams a plus
Outstanding attention to detail
Excellent communication skills and ability to operate with urgency in a fast-paced environment
We'll be extra pumped if you have
Experience in tech, media, SaaS, gaming, or immersive environments
AV/production network experience (NDI, Dante, broadcast systems)
Experience with cloud networking (AWS, Azure, GCP)
Certifications such as CCNA/CCNP, Network+, Security+, or equivalent
Experience supporting hardware used in XR, AI, or 3D production workflows
Our Culture
Impact: Play a crucial role in our growth journey.
Culture: Join a vibrant team valuing creativity and collaboration.
Growth: Thrive in a fast-paced, dynamic environment.
Reward: Enjoy competitive compensation, equity opportunities, and comprehensive benefits.
Ready to shape our future? Apply now and be part of something extraordinary!
We're looking for more forward-thinking and collaborative people to be a part of our innovation journey and mission to push the boundaries of technology. If you're ready to help us achieve this vision - we'd love to hear from you! At Napster Corp, we're looking for people invigorated by our values and drive to change the world, not just those who simply check off boxes.
Napster Corp embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We strive to build a company that reflects a global audience.
CCPA Notice for California Job Candidates: Please review our CCPA notice at
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The base salary for this position is $90,000 - $110,000, this role will be a Contract to Hire opportunity. Base pay will depend on a variety of job-related factors, which may include education, certifications, experience, market demands, and locations.
Tech Support
Computer technician job in Simi Valley, CA
Handy with a computer? Join our tech support staff
CFS Tax Software, Inc is looking for technicians to assist our customers over the phone with installing and maintaining our software products in a networked Windows environment. Typically this involves helping the customer download and install our programs. A typical day's work might involve helping 10-30 callers. When calls are not busy, you may be asked to work on related tasks.
Candidates do not need to have prior experience with our software as training is provided, and only need good knowledge of networked Windows environments.
About Us
For nearly 30 years, CFS Tax Software, Inc. has developed software for tens of thousands of tax professionals nationwide. Our flagship program,
TaxTools
, is the most widely used program of its kind in the tax profession.
Requirements
Knowledge of networked Windows environments
Ability to communicate and provide instruction over the phone, often to tax professionals
Reliable and professional
Preferences
Full-time availability in January, our busiest month
Programming experience is a plus
Benefits
Outside January, flexible scheduling may be provided
Vacation, holidays, medical, dental, generous 401(k) plan (some benefits may not be available for part-time or temporary employees)
Part-time, full-time, or temporary (through Jan '26) status
Compensation
$23/hour starting
IT Support Level 1
Computer technician job in West Hollywood, CA
Omega Law Group is a prestigious personal injury law firm serving California and Texas. We are committed to championing the rights of individuals who have suffered due to negligence or wrongful acts. Our dedicated team is known for delivering exceptional service and winning results for our clients. Through innovation, compassion, and expertise, we have gained a reputation as one of the leading law firms in personal injury. To learn more, please visit our website: *****************
***Recruiting agencies and third party staffing firms, while we admire your hustle, we would appreciate if you refrain from calling our office regarding this position or other business solicitations. Thank you! ***
About the Role
We are seeking a skilled and proactive IT Support Specialist to optimize our business-critical software systems while delivering top-tier end-user support. This role blends hands-on technical execution, ensuring seamless system performance, user satisfaction, and alignment of our technology platforms with legal workflows. The ideal candidate is a strong communicator, highly proficient in both firm-wide technology systems and day-to-day user support, particularly in legal or other professional services environments.
Key Responsibilities
Maintain and support all company hardware, software, and drivers, ensuring systems remain secure, updated, and aligned with business goals.
Support system upgrades, licensing, integrations, and decommissioning in collaboration with internal stakeholders.
Serve as Subject Matter Expert (SME) for office technologies including desktop setups, AV systems, and conferencing tools.
Align technology platforms with legal workflows to support operational efficiency and user adoption.
Provide high-touch IT support, including deskside and remote assistance for hardware, software, and mobile devices.
Manage and support conferencing technologies within office meeting spaces.
Act as a point of contact for complex IT support issues; oversee technology onboarding and offboarding processes.
Maintain IT inventory, including setup, distribution, and asset tracking.
Balance priorities between software support and user-facing needs, ensuring timely resolution of issues and project milestones.
Partner with departments across the firm to drive IT-related projects, enforce security protocols, and support new technology initiatives.
Perform additional IT duties as required.
Qualifications
Bachelor's degree in Computer Science or a related field.
3+ years of relevant IT experience
Proficiency in Microsoft Office Suite, Windows, and Adobe Acrobat.
Strong problem-solving skills with the ability to diagnose and resolve complex issues quickly.
Excellent communication and interpersonal skills, with experience supporting professionals in high-demand environments.
Prior experience in a law firm or fast-paced professional services setting preferred.
Okta, 1Pass, VOIP, Apple Business experience preferred
We are an equal opportunity employer and offer competitive compensation and benefits, and opportunities for growth.
IT Procurement Specialist - Healthcare (EMR)
Computer technician job in Azusa, CA
Job Title: EMR IT Specialist
Pay Range: $27/hour to $29/hour
We are seeking a detail-oriented and proactive EMR IT Specialist to support the creation, maintenance, and optimization of Electronic Medical Record (EMR) access across multiple hospital systems. This role is ideal for a candidate who excels at cross-team collaboration, workflow documentation, and vendor or financial coordination, while thriving in a fast-paced healthcare environment.
Key Responsibilities
Assist with the creation, maintenance, and deactivation of EMR accounts across multiple hospital systems.
Track and prepare EMR account batch submissions to ensure timely provisioning.
Document EMR-related workflows and maintain tracking systems for staff responsiveness and support needs.
Collaborate with clinical and IT teams to troubleshoot access issues and ensure compliance with hospital policies and requirements.
Coordinate follow-ups on pending items and escalate issues to leadership when necessary.
Negotiate with vendors and manage procurement processes to support EMR-related needs.
Oversee invoice management, purchase orders, and financial documentation related to software, services, or equipment.
Qualifications
Strong vendor negotiation, procurement, and cost-management experience.
Proficiency with invoice management, purchase order systems, and financial recordkeeping.
Excellent organizational and analytical skills with the ability to manage multiple priorities effectively.
Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Strong interpersonal and communication skills for collaboration with vendors, finance teams, clinical staff, and internal IT stakeholders.
Proactive problem-solver able to independently identify issues and recommend or implement process improvements.
Ability to work in a fast-paced environment and adapt to shifting priorities.
Systems/Network Administrator
Computer technician job in Industry, CA
Our success at Equus Holdings relies on IT systems that enable us to reach consumers worldwide. We're seeking an experienced systems/network administrator who's enthusiastic about developing technological skills worldwide. This person will protect our critical systems and assets, build solutions, implement new software and hardware, provide training, and assist in developing the overall IT strategy. The systems/network administrator will drive breakthrough innovations, tackle challenging assignments, lead initiatives, and be accountable for results. The ideal candidate is passionate about applying skills and expertise to a technology-based business model that creates real-world solutions for the global marketplace.
Objectives of this role
Maintain essential IT infrastructure, including operating systems, security tools, applications, network, servers, email systems, laptops, desktops, software, and hardware
Take responsibility for projects and solutions within the larger business initiative
Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
Work with internal and external partners to communicate project status, activities, and achievements
Responsibilities
Perform server and network administration tasks (ex, user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that system architecture components work together seamlessly
Monitor datacenter and cloud environments' health using existing management tools, and respond to issues as they arise; help build, test, and maintain new servers and infrastructure when needed
Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, security updates; support internet, LANs, WANs, and VLAN network segments
Maintain cloud environment, including Virtual Machines, Storage, Firewalls, network connectivity, and network segments, cloud infrastructure
Complete Helpdesk tickets by troubleshooting to identify the root cause and taking corrective action.
Required skills and qualifications:
Proven success in an IT role
Minimum of four years of experience in the related field. Or a bachelor's degree in information technology and 2 years of experience.
Strong Windows Server Administration experience / Linux Administration experience a plus
Strong networking experience. Setup configuration of switches, firewalls, VPNs, VLANs, routing, DNS, DHCP
Experience managing cloud infrastructure
Professional certifications preferred
Experience with Office 365 Administration
Experience using PowerShell scripting and automation preferred.
Ability to lift 50 or more pounds
The base pay range for this role is between $70,000 and $100,000 and your base pay will depend on your skills, qualifications, experience, and location, along with budgeted range of position.
Equus Compute Solutions offers a comprehensive full-time benefits package consisting of medical, dental, vision, telemedicine, flexible spending accounts, matched 401K, life, critical accidental or illness, company paid short- & long-term disability, six weeks of paid parental leave, generous paid time off and wellness programs. ECS is 100% employee owned!