Computer technician jobs in Newport News, VA - 362 jobs

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA. This position is contingent upon award. How Role will make an impact: Technical Proficiency: * Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) * Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) * Electronic device functionality (computers, network components, peripherals) * Operating System command line execution (e.g., ipconfig, netstat) * Cloud computing service and deployment models (SaaS, IaaS, PaaS) * Network protocols (TCP/IP, DHCP, DNS) Security Awareness: * Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) * Data security standards (PII, PCI, PHI) * Information classification, compromise procedures, and incident management processes Support and Service Delivery: * Risk management processes (assessment and mitigation) * Incident data analysis and trend identification Service desk best practices * Customer service and communication skills * Technical training development and delivery Incident tracking and solution database management * Trouble ticketing system utilization (incident, problem, event documentation) * Standard Operating Procedure (SOP) development and maintenance Requirements What You Will Need to Join Our Award-Winning Team: * Clearance: Must possess and maintain an active Secret Clearance * Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. * IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: * IAT II Certification: CCNA, Security+, CND, OR SSCP

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

JOB DESCRIPTION Watershed Security, is a Veteran Owned Small Business with over 20 years Cybersecurity and Government Contracting experience. Watershed is looking for a Navy Program of Record (POR) Technician to install, troubleshoot and operate NAVY POR systems on Military Sealift Command vessels. Work will be onsite in Chesapeake and Norfolk Virginia and will require extensive travel. REQUIRED QUALIFICATIONS Must have a DoD Secret Clearance Work will occur at contractor facilities in Chesapeake Virginia and at Navy facilities in the Norfolk area. Extensive travel will be required to CONUS and OCONUS locations Possess or be able to obtain a US Passport within 1 month of hire Must possess an IAT II-level security certification as outlined in DoD 8570.01-M Must have at least 7 years of progressive IT experience, with recent POR experience within the past 3 years Must possess Subject Matter Expert-level knowledge and/or skill set in building, deploying, and/or providing tier 2/3 support in at least one of the following systems: CANEs, ADNS, COMPOSE 4.0.x, GCCS 4.1.1.2, CENTRIXS Block 0/1/2, and/or CND systems Must possess knowledge and/or skill set in some or all of the following areas: enterprise-level tier 2/3 computer network support, server virtualization software (VMWare or Microsoft Hyper-V) usage, workstation image deployment, Microsoft Active Directory user and group administration, TMG, IAV patching, CTO/EXORD/OPORD implementation, HBSS configuration, WSUS configuration, Naval Fleet NOC engagement DESIRED QUALIFICATIONS Experience managing small teams to coordinate the installation and maintenance of Navy IT systems in accordance with established policies and procedures Should be able to lift items of 50lbs or less and be able to navigate uneven work surfaces in the environment Must be able to efficiently communicate with senior leadership on the status of activities being performed Must be able to effectively manage team member activities to ensure complete success in resolving the problems being encountered by the user base. PAY RANGE Final salary is influenced by factors such as location, contract labor categories, experience, skills, education, and certifications. Watershed offers competitive compensation, medical and dental benefits, educational reimbursement, 401K plans with matching, 15 days of PTO to start and 11 paid holidays per year. The proposed salary range for this position is: $80,000 - $102,000 USD Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Powered by JazzHR IMq3Vmx0cD

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Worked in Desktop Support Role for Atleast 5 Years in user community supporting few thousand user community Deploy Office2013 to aprox 2500 Desktops / Laptops in a phases Work with other teams and get the desktops / Laptops ready for E-mail migration Debug for any Desktop issues during office 2013 deployment. Qualifications Microsoft Office 2013 Windows 2008, Windows 7 Deploy office 2013 to few thousand machines Need to work on Script to deploy Office 2013 to all client machines as ITCM tool is not working Exp in Windows 2008, Windows 7 Environments Done Mass Roll outs of Office 2013 to users at various locations across USA. Location is Smithfield VA or Lisle, Chicago Additional Information Candidates need to have demonstrated Office 2013 experience, Windows Admin, Deployment, Scripting, Desktop Support.

Job DescriptionDescription: Client First Technologies is currently seeking a Technical Support Specialist to support an upcoming contract. The Technical Support Specialist provides Tier I and Tier II technical support services to ensure reliable and secure operation of IT systems. This role supports end users through troubleshooting, system access management, and service request fulfillment. This is a full-time, on-site position in multiple locations including: Dahlgren, VA; Norfolk, VA; San Diego, CA; and Great Lakes, IL. CFT offers a competitive benefit package and collaborative work environment with a strong company culture. Veterans and military spouses are encouraged to apply. Employment is contingent upon award. Requirements: Responsibilities Respond to, diagnose, and resolve user-reported incidents and service requests Provide technical support for desktops, laptops, peripherals, and network connectivity Support identity and access management processes Document incidents, resolutions, and procedures in ticketing systems Assist with development of SOPs and user training materials Provide customer-focused support in accordance with service-level agreements Qualifications Minimum of two (2) years of experience providing IT or Help Desk support Familiarity with networking fundamentals, operating systems, and troubleshooting tools Knowledge of cybersecurity principles and information protection requirements Experience using service management and ticketing systems Strong communication and customer service skills Meets DoD 8570 IAT I requirements (for example, certifications such as: A+, CCNA) Preferred Qualifications Meets DoD 8570 IAT II requirements (for example, certifications such as: Security+, CySA+) Physical Demands Must be able to sit and stand for long periods of time Occasional travel and overtime may be required Required Clearances and Screenings This position is subject to a government background investigation (BI) and must meet eligibility for access to classified information. Candidates must have a current, in-scope Tier 3 (T3) BI. CFT is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Discrimination and harassment are not tolerated.

The Site Support Personnel provides essential day-to-day support across facility operations, grounds maintenance, cleaning, and junior training support tasks. This position is a versatile role critical to maintaining the functionality, appearance, and operational readiness of the training site. The ideal candidate is dependable, adaptable, and comfortable working in both indoor and outdoor environments. Key Responsibilities: Assist with routine facility upkeep, including light repairs, organization, and supply restocking Perform grounds maintenance duties such as mowing, trimming, and general landscaping Support cleaning schedules for common areas, classrooms, restrooms, and lodging spaces Set up and break down equipment or materials for training exercises and events Act as a junior role-player during training scenarios as directed Transport tools, equipment, or supplies across site locations Ensure work areas are safe, clean, and compliant with company policies Provide general support to training staff and instructors as needed Perform other duties as assigned by supervisors Qualifications: High school diploma or GED Must be 18 years of age or older Ability to lift up to 50 lbs and perform physical labor in various weather conditions Strong work ethic, punctuality, and willingness to learn new tasks Ability to work independently and as part of a team Must pass a background check and drug screening Reliable transportation to and from work site Preferred Attributes: Previous experience in groundskeeping, janitorial work, or facility maintenance Familiarity with basic tools, lawn care equipment, or cleaning supplies Interest or prior exposure to training environments, law enforcement, or military settings WORKING CONDITIONS Work is typically based in a busy office environment and subject to frequent interruptions. Business work hours are Monday-Friday standard core hours, however some extended or weekend hours may be required.

Under the direction of the Supervisor of Technology Support Services, performs routine work. Work involves assisting team members with the servicing and repairing of computer hardware (desktops, laptops, and mobile computing devices), applications, and associated peripherals to include preventive maintenance and component replacement. Work requires providing professional customer service to staff and students. The work is dispatched from the help desk. Essential Duties Assists with the installation, maintenance and repair of computer hardware, applications, and associated peripherals. Assists with resolving computer hardware, application, and associated peripherals problems. Assists with the setup and configuration for new and replacement computer hardware, applications and associated peripherals. Familiar in the use of tools and equipment employed in testing and repairing of assigned systems. Tracks all work performed in the help desk work order system. Can travel to and from school's/work sites in the performance of duties. Utilizes appropriate safety equipment in the performance of duties. Conforms to all departmental procedures and policies. Models nondiscriminatory practices in all activities. (These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.) Minimum Qualifications (Knowledge, Skills and Abilities Required) Must possess a High School diploma. Must be able to demonstrate entry level experience in computer hardware and network support. Must possess a basic understanding of Windows 7 operating system, Microsoft Office, Ethernet network, Microsoft Server 2008, Active Directory Tools, TCP/IP, DHCP and DNS protocols. Must possess sound communication, customer service and professional skills. Ability to work effectively with team members and, at times, without direct supervision; establish and maintain effective working relationships with co-workers and end-users; utilize time efficiently; follow oral and written instructions. Must be able to operate a motor vehicle and possess a valid Virginia Driver's License. For a complete job description visit ********************************************************************************

ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: ****************************************** WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications 1+ years of Customer Service experience (Bilingual English/Spanish)

ADP is hiring a Technical Support Analyst (Bilingual English/Spanish). Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning? Are you looking for an inclusive environment with a culture of collaboration and belonging? If so, this may be an opportunity for you. Read on and decide for yourself. As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics. To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion. Ready to #MakeYourMark? Apply now! To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos WHAT YOU'LL DO: Responsibilities What you can expect on a typical day: Assist Clients with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed. Serve as the Subject Matter Expert for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products. Be the liaison between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner. TO SUCCEED IN THIS ROLE: Required Qualifications 1+ years of Customer Service experience (Bilingual English/Spanish)

Provide IT/help desk support across enterprise environments, troubleshooting systems/network issues, supporting end users, tracking incidents, and maintaining SOPs. Key Responsibilities Deliver help desk/IT support; troubleshoot network and system issues; support remote access. Use common network tools (ping, traceroute, nslookup) and OS command line (ipconfig, netstat). Apply security awareness: classification/compromise procedures, incident management processes, and data protection standards (PII/PCI/PHI). Perform incident tracking and solution database management; utilize trouble ticketing systems to document incidents/problems/events. Develop/maintain SOPs; support customer service and technical training delivery. Qualifications (Citizenship, Education, Experience, Skills) Certification required: DoD 8140.03 / 8570.01-M compliant commercial certification meeting IAT Level I Experience: 2+ years related experience in industry, federal, or DoD IT/Help Desk support. Skills: Networking fundamentals, IAM/PKI awareness, remote access, service desk best practices, incident analysis/trending, and strong communication/customer service. Required DoD Systems, Tools, and Framework Experience Office tools: Ability to document work clearly (incident/problem/event documentation) and maintain SOPs. Scheduling/Tracking systems: Trouble ticketing system utilization plus incident tracking/solution database management. Security/Information handling: Knowledge of information classification, compromise procedures, incident management processes, and handling data standards (PII/PCI/PHI). We are an Equal Opportunity Employer and strive to provide equal employment opportunity to all applicants and staff in accordance with sound employee relations practices and federal and state laws. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, marital status, ancestry, genetic information, pregnancy status, or any other characteristic protected by law.

Full-time Description Job Title: Help Desk Support Specialist I Department: Operations - Services Reports To: RavenTek Program Manager Schedule: Monday - Friday Hours: Full-time, 40-hours/week FLSA Status: Hourly, Nonexempt Clearance: Ability to obtain Secret level Position Summary The Help Desk Specialist provides front-line technical support services to end users by troubleshooting and resolving hardware, software, and access-related issues. This role serves as the initial point of contact for IT support requests and ensures timely resolution or escalation in accordance with established service level standards. The position supports the mission by delivering reliable, professional IT support services that enable mission-critical operations and maintain high customer satisfaction. The performance of this position is key to RavenTek's performance on the contract, and therefore RavenTek's mission to support the customer. Requirements Essential Duties and Responsibilities Serve as the initial point of contact for end-user technical support requests via phone, email, or chat. Troubleshoot and resolve basic hardware, software, system, device, access, and performance issues. Support installation, configuration, and upgrades of software and hardware. Set up user profiles, manage user access, and perform password resets. Utilize product documentation, knowledge bases, and solution databases to research and resolve issues. Advise users on best practices to prevent recurring technical problems. Document incidents, resolutions, and support activities using help desk ticketing systems. Escalate unresolved or complex issues to appropriate technical teams or higher support tiers. Support both legacy applications and modern web-based applications across multiple operating systems. Fulfill service level agreements for response time, resolution quality, and documentation accuracy. Maintain accurate and complete records of all support activities. Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period. Submit Monthly Status Reports on a regular basis, as required. Monitor RavenTek email on a regular basis, at least 3 times per week, and respond accordingly. Complete required compliance training as assigned. Travel up to 10% may be required. Other duties as assigned. Knowledge and Critical Skills Strong customer service orientation and professional demeanor. Basic understanding of computer systems, applications, and operating systems. Knowledge of Windows operating systems. Familiarity with help desk tools, ticketing systems, and troubleshooting procedures. Understanding of IT security best practices. Effective verbal and written communication skills. Strong problem-solving and analytical abilities. Attention to detail and documentation accuracy. Ability to work effectively both independently and as part of a team. Willingness and ability to learn new technologies and processes. Education & Work Experience High school diploma or equivalent required. Up to 2 years of technical experience required. Certifications, Licenses CompTIA A+ certification, preferred. HDI certification, preferred. Other relevant IT support certifications, preferred. Special Requirements Must be able to obtain and maintain Secret level clearance. Work Environment Employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis. Physical Demands To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 20 pounds. Regular and predictable attendance is essential. ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer. This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Job DescriptionBoarhog will be hiring a Technical Support Specialist in Norfolk VA to support the Surface Combat Systems Training Command (SCSTC) which requires Network Administrative Support, including Information Management, Computer and Local Area Network (LAN) Administration, Cyber Security, System Assessment and Authorization (A&A), Functional Area Needs Analysis/Research, Technical Documentation, and Technical Helpdesk Support. SCSTC consists of the Command and Staff located in Dahlgren, Virginia, as well as SCSTC Units, Sites, and Detachments worldwide. Travel may be required to locations such as Mayport FL, Pearly Harbor HI, Everett WA, Rota Spain, and Yokosuka Japan. The use of overtime is authorized when necessary to cope with emergencies, to perform tests, or conduct operations that are continuous in nature and cannot reasonably be interrupted or completed otherwise. The Boarhog headquarters is in San Diego CA with the Boarhog Program Manager for this contract operating out of Boarhog's Richmond VA office. REQUIRED SKILLS and KNOWLEDGE:(1) Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) (2) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes (3) Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance EXPERIENCE:Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/HelpDesk support. CERTIFICATION:IAT Level I (e.g. CompTIA A+, Network+) CLEARANCE:All Contractor personnel shall possess, at a minimum, at the time of Task Order award a current SECRET clearancebased on a Tier 3 (T3)/Tier 3 Reinvestigation (T3R) completed within the last 10 years. OTHER HIRING CONSIDERATIONS:Preference is given to candidates who reside in a Historically Underutilized Business Zone (HUBZone) as determined by the Small Business Administration (see SBA website) BOARHOG BENEFITS:Boarhog has over 13 years of defense industrial base steady, controlled growth and profitability, offering our full-time associates a remarkable compensation package, including: Competitive salary and opportunities for additional compensation. Greater Self-Determination Medical / Dental / Vision Health Benefits. Generous 401K retirement plan after six months of full-time employment, with pre-tax/post-tax options and company matching with immediate vesting to boost retirement savings Vacation. Health savings account. Stipend for residing in a HUBZone location Relocation or small signing bonus, and earned a performance bonus. We thrive in a welcoming culture within a completely flat organization, with a demonstrated vested interest in our associates' personal and professional goals and aspirations, taking pride in the resulting exceedingly low associate turnover rate. As a successful and respected SBA Certified Service Disabled Veteran Owned (SDVO) and Historically Underutilized Business Zone (HUBZone) small business, there is no fat on the Boarhog, promoting a great degree of self-determination... nobody with Boarhog has ever and will never make a living watching other associates do work. The company Chief Executive Managing Member and Owner actively engages in the day-to-day operations and growth objectives, and also periodically performs direct on government and commercial contracts. Pigs in the breakfast... skin-in-the-game, and the story behind our logo. Come join us! E04JI800rmcl408d3hx

Under general supervision, provide technical software, hardware and network problem resolution to all technology users by performing question/problem diagnosis and guiding users through step-by- step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist other technicians as call volume permits; assign more complex end-user problems to appropriate support groups; conduct hardware and software inventory database maintenance and reporting; and perform related work as required. This individual will join a 5 person team and work onsite 4 days out of the week with one telework day. The standard technician will receive 10 - 50 tickets a day depending on the projects that the University is working on.The target pay rate for this position is between $20-25/hr. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Associate Degree and 2-3 years related experience - Operating Systems: Proficiency in supporting Microsoft operating systems, specifically Windows 10 through the current Windows 11 OS and even our Mac Environment (Not required but a plus). - Remote Support: Proven ability to provide technical assistance and resolve user concerns effectively in a remote environment and over the phone. - Helpdesk Tools: Experience using standard - Helpdesk remote support tools. (Service Now). Not required but a Plus - Core Systems: Familiarity with Active Directory for user and group management, proficiency with password reset tools, and working knowledge of Microsoft Office applications. - Great customer service skills Experience in a higher educational environment preferred Bachelor's Degree VSU Alumni

Summer 2026 IT Intern, Norfolk, VA Harbor Group International (HGI) is a leading global real estate investment and management firm. With more than $20 billion in assets under management, the firm invests in and manages diversified property portfolios including office, retail, and multifamily properties. With over 40 years of experience in the industry and over 1,400 employees worldwide, HGI continues to look for real estate investment opportunities. Job Summary: We are seeking a driven individual who wishes to obtain real estate investment industry experience, specifically related to informational technology functions. Under the direction of the different department managers, you will obtain real-world job skills by following personalized training, performing key job responsibilities, and executing meaningful projects within that business discipline. Essential Duties and Responsibilities include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management. Provide software/hardware support by troubleshooting issues, assisting end-users, and improving processes. Collaborate with IT Analysts to gather and document requirements, analyze data, and contribute to project plans. Assist Engineering teams with coding, testing, and/or debugging tasks for ongoing projects. Support IT project management initiatives, ensuring tasks are on schedule and deliverables meet business needs. Learn and apply tools, frameworks, and systems critical to IT operations. Contribute to process improvement efforts and provide creative solutions to IT challenges. Experience, Skills and Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 4-year accredited program enrollment 10-week commitment (June 4th - August 8th) Willing to travel for both the Kick-Off and Capstone events Computer proficiency and excellent communication skills. Professionalism in quality of work, punctuality, attendance, and attitude. Dependability, good judgment, and organizational skills. Initiative to stay engaged and curious while gaining industry knowledge. Ability to lead and maintain good working relationships with peers. Ability to be a positive example and take accountability. Adherence to Company's mission, vision, values, and policies. Professional dress and conduct conducive to corporate environment #LI-KP1

Virginia Beach, Virginia, US Norfolk, Virginia, US Hampton, Virginia, US Chesapeake, Virginia, US Richmond, Virginia, US Information Technology 12555 Full-Time $5 - $200000 Description & Qualifications** **Position Description & Qualifications** Are you a Network Support Technician looking for a place where you can make an impact every day? Serco is the place for you! Join our Defense team supporting our CNIC program in this exciting role based out of Norfolk, Virginia. CNIC Regional Offices enable improving operational performance and cost reductions through business process definition, analysis, and development of technical capabilities which automate processes or improve transparency for analytics and decision making. In support of this effort the CNIC N6 Network Support Technician will be responsible for providing technical support to Audio Visual (AV)/ Video Teleconference Center (VTC) systems and IT services required to support Navy Marine Corps Internet (NMCI)/COSC planning, coordination, execution and business processes. In this role, you will: + Provide support in maintaining, troubleshooting, upgrading, and administering AV/VTC systems, sub-systems and components + Provide assistance with network account management, file share management, tech refresh services management, SIPRNET transition, legacy application and server reduction, database management, Service Level Agreement (SLA) tracking, invoice processing, Move Add Change (MAC) management, and application workbook maintenance + Troubleshoot system outages and engage with program-level support personnel, base-level communications, and regional staff to resolve issues + Provide support to resolve technical issues that arise during sustainment including maintenance trend analysis, technical issue resolution, interfacing with OEM, analysis of alternatives, and proposing solutions to improve uptime and readiness for locally installed systems + Provide customer support to include receiving calls for network connection, troubleshooting network issues/outages, process firewall change request and answer general network questions To be successful in this role, you will have: + An active DoD SECRET security clearance + An up to date Information Assurance Technical (IAT) Level II baseline certification + High School Diploma with 4 years technical training related to Information Technology, Cyber Security, Computer Science, or related discipline + IT related knowledge and experience particularly in providing AV/VTC support + Experience in operating, maintaining, troubleshooting and upgrading Polycom 500 and SX 80 VTC and other related AV/VTC systems or sub-systems + Travel up to 10% **Company Overview** Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters. To review Serco benefits please visit: ************************************************ . If you require an accommodation with the application process please email: ******************** or call the HR Service Desk at ************, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email. Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice. Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email ********************* . Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. **Pay Transparency** Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The hourly amount for this position can be found at the top of this posting. This role is covered by the Service Contract Act. For positions on this contract, we will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract. Benefits - Comprehensible benefits for full-time employees (part-time members receive a limited package tailored to their role): + Medical, dental, and vision insurance + Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract + 401(k) plan that includes employer matching funds + Tuition reimbursement program + Life insurance and disability coverage + Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection + Birth, adoption, parental leave benefits + Employee Assistance Plan that includes counseling conditions + Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards. To review all Serco benefits please visit: ******************************************* . Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: ******************** .

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 4-6 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionDescription: For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions. Client Solution Architects (CSA) is currently seeking a Technical Support Specialist to support a program at Norfolk, VA. This position is contingent upon award. How Role will make an impact: Technical Proficiency: Computer networking concepts, protocols, and security methodologies System performance and availability monitoring Network access, identity, and access management (e.g., Public Key Infrastructure) Remote access technologies Systems administration concepts Common network tools (e.g., ping, traceroute, nslookup) Electronic device functionality (computers, network components, peripherals) Operating System command line execution (e.g., ipconfig, netstat) Cloud computing service and deployment models (SaaS, IaaS, PaaS) Network protocols (TCP/IP, DHCP, DNS) Security Awareness: Cybersecurity principles, threats, and vulnerabilities National and international cybersecurity laws, regulations, and ethics Organizational IT user security policies (e.g., account management, access control) Data security standards (PII, PCI, PHI) Information classification, compromise procedures, and incident management processes Support and Service Delivery: Risk management processes (assessment and mitigation) Incident data analysis and trend identification Service desk best practices Customer service and communication skills Technical training development and delivery Incident tracking and solution database management Trouble ticketing system utilization (incident, problem, event documentation) Standard Operating Procedure (SOP) development and maintenance Requirements: What You Will Need to Join Our Award-Winning Team: Clearance: Must possess and maintain an active Secret Clearance Two (2) years of related experience in industry, federal or DoD Information Technology (IT)/Help Desk support. IAT I Certification: A+, Network+, SSCP, CND, OR CCNA What Sets you apart: IAT II Certification: CCNA, Security+, CND, OR SSCP

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military