Computer technician jobs in North Miami Beach, FL - 1,125 jobs

We are seeking an innovative and strategic IT Director to lead the design and implementation of a unified, enterprise-wide IT Service Desk function. This role will play a pivotal part in modernizing support services, driving organizational alignment, and enhancing the overall employee technology experience across a multi-location operation. As a leader, you will champion the development of a comprehensive service delivery model that acts as the centralized point of contact for all IT-related needs. Leveraging best practices in integrating cutting-edge tools like AI, automation, and predictive analytics, you will build a future-ready support ecosystem that empowers the business and elevates performance. Core Responsibilities: Strategic Direction & Vision Architect and implement a unified service desk strategy that serves all business units and operational environments. Create and execute a transformation roadmap that aligns with the company's broader digital and business initiatives. Guide the shift to an experience-driven and results-oriented service delivery approach. Embed leading service management practices to ensure governance, adaptability, and enterprise cohesion. Cross-Functional Integration Collaborate with stakeholders across departments (HR, Accounting, Legal, Operations, ect.) to unify workflows and standardize service offerings. Ensure seamless support delivery across corporate offices, field teams, and remote environments. Establish governance models that promote accountability and consistent service quality across the enterprise. Operational Execution & Excellence Define and track key performance indicators (KPIs) and experience-level agreements (XLAs) to measure support outcomes. Cultivate a culture of continual improvement using performance metrics and user feedback. Develop and maintain a dynamic knowledge base and robust self-service tools powered by AI. Oversee third-party service providers and enforce service level agreements. Technology Enablement & Innovation Lead the integration of automation tools, AI-driven workflows, and predictive technologies to enhance service desk responsiveness. Introduce intelligent service catalogs and user-personalized experiences to streamline IT interactions. Monitor and adopt emerging technologies to ensure sustained innovation and agility. People Leadership & Culture Development Build and manage a service desk team, fostering a culture of accountability, innovation, and service excellence. Promote an employee-first mindset focused on empathy, responsiveness, and problem ownership. Provide coaching, development, and leadership opportunities to build team capability and resilience. Qualifications: Required: Bachelor's degree in Information Technology, Business, or a related field (Master's preferred). A minimum of 10 years' experience in IT service management or enterprise IT leadership, including 5+ years in a senior management role. Demonstrated success in standing up or transforming service desk or ESM operations within distributed or multi-site organizations. Background in construction industry. Preferred: ITIL 4 certification required; additional certifications (e.g., SIAM, HDI, COBIT, ISO/IEC 20000) highly desirable. Hands-on experience with platforms like ServiceNow, Jira Service Management, Salesforce, CMiC, Autodesk, and Azure DevOps.

Our client, a luxury fashion brand, is seeking a temporary Store Support Associate to join the team at their boutique in Boca Raton, FL. This is a full-time temporary position starting immediately in January, on an ongoing basis for one month (tentatively). Job Duties Include: Provide client-facing support by greeting customers, answering initial inquiries, and ensuring a seamless experience until a sales associate can take over Assist with sales as needed Perform back-of-house (BOH) tasks such as pulling merchandise for client appointments and organizing stock efficiently Maintain cleanliness and organization in both front-of-house and back-of-house areas to uphold brand standards Support inventory management by restocking shelves, returning items to proper locations, and monitoring product availability Additional duties as needed Job Qualifications Include: 2+ years of experience with BOH and FOH support within a retail setting Ability to act as a team player Strong problem-solving and multitasking abilities with excellent communication and organizational skills Ability to lift up to 50 lbs and stand for the duration of shift Salary: $20/hr The description above is intended to describe the general nature and level of work being performed and is not an exhaustive list of all duties, responsibilities, and qualifications required. While PCG appreciates all applicants, only those qualified will be contacted. Thank you for your application. We look forward to hearing from you! If you believe you are a great candidate for this position, and the salary listed does not meet your expectations, we would still love to speak to you! PCG, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. PCG and our clients may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future. This role may also be eligible for additional compensation including incentive pay, discretionary bonuses, and a comprehensive benefits package, details of which will be provided during the hiring process. Pyramid Consulting Group, LLC is an Equal Opportunity Employer that takes pride in a diverse environment. We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, marital or veteran status, disability, genetic information, or any other protected status under applicable law. We will provide reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation during the application or hiring process, please contact **************** For positions subject to “Fair Chance” laws (including but not limited to California, Colorado, New York City, Los Angeles, and other jurisdictions), PCG will consider qualified applicants with arrest and conviction records in a manner consistent with applicable law. Please refer to our website: ***************** for access to our Right to Work and E-Verify.

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

Description: International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment. Purpose The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education. Responsibilities System Administration and User Support Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features. Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings. Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access. Create bulk templates for new users/students in Typhon. Network and Security Administration Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles. Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender. Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies. On-Campus Technology Coordination Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation. On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers. Vendor and Event Support Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations). Organize and support campus events with technical setup and troubleshooting. Team Leadership and Training Train and coach support staff on systems and processes. Review support tickets, student meetings, and projects for quality and efficiency. Organize support staff scheduling for campus events and operational needs. Requirements: Qualifications Education / Experience / Knowledge Associate degree in Information Technology, Computer Science, or related field; or equivalent combination of education and experience. 2+ years of experience in technical support, IT administration, or help desk roles. Must have experience working in an educational environment (school, college, or university) Strong interpersonal skills and a customer-oriented mindset Ability to work independently and as part of a team Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems. Strong troubleshooting, organizational, and communication skills. Proficiency in Microsoft Office Suite and remote desktop tools. Ability to train and support users with varying technical backgrounds. Desired Bachelor's degree in related field. Experience in higher education or healthcare environments. Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms. Vendor management experience. Additional Information At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team. Duties and Responsibilities Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence. Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs. Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors. Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges. Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units. Assist with projects such hardware or software upgrades, office moves and special events. Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors. Document and maintain user request and incident records in IT Service Management System. Perform other duties as required. Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits. Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources). Education and/or Experience: Required: BA/BS degree or equivalent work experience A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including: Experience supporting Windows-based computers, including Microsoft Windows 10 Experience supporting VoIP Telephony solutions Experience with enterprise imaging solutions for Windows-based computers Experience supporting Smartphones, e.g., iPhone, Android Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix Preferred: Law Firm or Professional Services experience A+, ITIL and Microsoft Office Application certifications Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM Other Skills and Abilities: The following will also be required of the successful candidate: Strong organizational skills Strong attention to detail Good judgment Strong interpersonal communication skills Strong analytical and problem-solving skills Able to work harmoniously and effectively with others Able to preserve confidentiality and exercise discretion Able to work under pressure Able to manage multiple projects with competing deadlines and priorities Sidley Austin LLP is an Equal Opportunity Employer #LI-EC1

Job DescriptionJob Purpose: IT Systems Engineer Support will perform basic IT support functions including triage, initial response, and remediation of desktop hardware issues including desktop operating system and peripherals such as printers. Depending on the market served, this individual may provide support for multiple schools including phone support and remote access for locations outside the immediate geographic area. In markets with multiple locations this person must provide dependable transportation to travel from one location to another at a moment's notice. The individual will interface with the National Support Center IT Helpdesk and may also serve as an IT focal point for support of ALS employees on travel. Primary Responsibilities: Supports the technology in the learning environment that is aligned with academic goals and educational objectives. Resolve common issues with workstations, printers, and other associated devices including repair of desktop computers, printers, etc. Works directly with contracted hardware maintenance firms to guide them to trouble spots, identify the problems, and to repair items under warranty. Frequently tours all classrooms and learning communities to insure that all workstations and peripherals are operational Log or respond to IT trouble tickets originated by staff, contracted monitoring vendors, and Support Center Helpdesk. Log and manage technology inventory and asset control. Provide updates to IT trouble tickets including documenting solution and providing explanation to end users. Provides positive support for all staff and students within the classroom in conjunction with overseeing and monitoring use of resources and equipment. Helps to support the technology in an effective classroom environment that encourages a positive, orderly and purposeful student learning atmosphere utilizing technology as a learning tool. Facilitates on-going refresh of software image and technology readiness in concert with IT Helpdesk and management. Utilizes remote support tools and processes to provide support to devices regardless of location. Provides support within the classroom by demonstrating adeptness, in working with PC hardware and performing problem solving techniques. Responds promptly to school staff members regarding technology support issues. Serves as a repair liaison by greeting and escorting on-site repair personnel, verifying repair activity, and closing out service requests. This may include PCs, printers, network switches, routers, servers, and other aspects of technology that require on-site repairs by vendors. Prepares equipment for shipping, receives new equipment, and assists with return of defective components. Performs all other support duties as deemed necessary, which are aligned in accordance with ALS policy and procedures that ensures technology support for educational and behavioral goals are achieved. Off hour support for critical outages Other duties as assigned Job Requirements and Prerequisites: Associate degree in Technology or related technology field or equivalent experience required. Prior experience with PC hardware and software, printers, Microsoft Windows Desktop Operating Systems, Microsoft Office suite, and/or other products. A+ certification or equivalent is required. Excellent written and oral communication skills and the ability to express themselves verbally in a clear and concise manner. Excellent organization and time management skills. The ability to manage task and issues at multiple locations including inventory and asset management. The ability to lift and carry equipment weighing up to 50 pounds. The ability to travel as needed is required. Good problem solving, customer service and telephone skills. Good interpersonal skills as well as the ability and willingness to follow instructions given by offsite Help Desk personnel are required. Previous experience and/or the ability to work with at-risk students are a plus Powered by JazzHR Mn6P1RTP1P

Who We Are We are Accenture, a global professional services company, searching for a Workday Advanced Comp Lead. This individual will be part of a team of advisory professionals focused on cloud-based data-reporting operations that integrate and optimize the essential corporate functions of finance, analytics, planning and HR. For many of our clients, successfully getting their data operations into cloud environments is a major focus. The enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals. What's in it for You Help HR and Finance leaders define and execute their strategy and give them the adaptability they need in a fast-changing world. To help you take your skillset beyond Workday technology, our Transformation Powered by Workday Training will help you take your consulting to a whole new level. Take your Workday skills and career to the next level, mastering complex projects while expanding your leadership and advisory skills with a market-leading team. As a Workday Advanced Compensation Lead, your primary responsibilities may include: * Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures * Formulate planning, budgeting, forecasting and reporting strategies * Architect statements of work and/or client proposals * Architect and manage vendor relationships * Lead workshops for client education * Manage resources and budget on client projects * Serve as the escalation point for critical functional issue resolution * Provide subject matter expertise to aid in decision making related to the functional solution * Lead, mentor, counsel and manage performance metrics of project staff * Conduct working sessions with clients to gather, understand, and analyze business requirements. * Architect Workday the entire Advanced Comp solution to ensure that all work streams are cohesive and cross functional impacts are considered and mitigated * Advise clients on industry standards and leading practices. * Understand and apply Workday and Accenture methodologies. * Provide the Delivery Lead with status updates and keep them apprised of overall project status. * Demonstrate strong client and stakeholder management to achieve project objectives * Ensure the client takes advantage of Workday best practices. * Support innovation through the creation of new industry leading methods and assets Why should I join the Accenture Workday team? * Innovate every day. Be at the forefront of designing and delivering Workday solutions that push boundaries and create new opportunities for our clients. * Lead with the industry's best. Join an industry-recognized global cloud leader with more than 2000 Workday certified professionals collaborating to drive enterprise-wide transformational projects on a global scale. Accenture has worked with more than 600 clients to deliver Workday deployments to unlock the potential of their organizations. * Learn and grow continuously. Harness unmatched training and professional development to help you build and advance your Workday, consultative and delivery skills. With learning resources, interactive classroom courses, real-life client simulations and ongoing mentoring available when you need it, you'll expand your thinking beyond the core Workday implementation. Who will be successful at Accenture? It's not just what you know or where you've been that propels success at Accenture: It's who you are, fundamentally, as a person. We prize diversity in backgrounds and perspectives. Whatever your unique qualities, a few key traits should apply: You're passionate about technology and motivated to apply the latest technology trends. You're proactive and collaborative; a leader with effective communication skills. You're driven by new challenges and are motivated to improve. You're a creative problem solver with the flexibility to navigate uncertainty. You're focused on the future with a desire to develop inclusive, responsible and sustainable solutions to complex challenges. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements Qualification Here's what you need: * Workday Partner Certification * Minimum of 3 years of consulting or client-side experience, most recently in a Lead or similar level role * Minimum of 3 years of working of Advanced Comp experience * Minimum of 3 years of Workday Implementations * Bachelor's degree or equivalent (minimum 12 years work experience). If Associate's Degree must have equivalent minimum 6 year work experience. Bonus points if you have: * 6 years of Workday-related implementations * Demonstrate knowledge of the HR function & processes * Experience in Education or Government Workday implementations Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $73,800 to $218,800 Cleveland $68,300 to $175,000 Colorado $73,800 to $189,000 District of Columbia $78,500 to $201,300 Illinois $68,300 to $189,000 Maryland $73,800 to $189,000 Massachusetts $73,800 to $201,300 Minnesota $73,800 to $189,000 New York/New Jersey $68,300 to $218,800 Washington $78,500 to $201,300 Locations

The IT Technician is responsible for assembling, configuring, and maintaining Workstations on Wheels (WOW) units to ensure reliable operation in clinical and office environments. This role includes hardware installation, connectivity setup, testing, and user support to maintain optimal workstation performance. This is a full time position, delivering to and working at several locations in South Florida. The work hours are M-F 8:00 AM - 5:00 PM. Our benefit offerings include Medical, Dental & Vision Insurance, 401k with company match and PTO.Responsibilities Deliver and unwrap WOW carts, clean work areas, and dispose of packaging materials. Ensure carts meet departmental specifications before deployment. Transport carts safely to designated departments using the company van. Load and unload equipment securely. Connect and secure cabling (power, USB, network) according to standards. Provide user instruction on cart operation and basic troubleshooting. Respond to on-site support needs and helpdesk requests. Perform pre-deployment testing of all components and verify network connectivity. Document assembly and testing results for inventory and quality tracking. Conduct preventive maintenance, including battery calibration, cleaning, and firmware updates. Maintain accurate inventory and keep work organized. Requirements Strong knowledge of computer hardware assembly and troubleshooting. Familiarity with WOW medical carts and basic networking (Ethernet, Wi-Fi, DHCP). Ability to read and follow assembly diagrams and technical documentation. Excellent attention to detail and organizational skills. Valid driver's license with an excellent driving record. Ability to safely operate a company van and physically load/unload equipment. Physical capability to lift and transport equipment. (Heavy Lifting) Experience in healthcare IT or technical support is a plus. About Future Tech Enterprise, Inc. Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization. Why Join Future Tech Influence the future of a rapidly evolving enterprise technology leader. Collaborate with industry giants and public sector innovators to co-create impactful solutions. Enjoy a dynamic, entrepreneurial culture with a clear executive mandate for innovation. #LI-Onsite Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Working Title: COMPUTER AUDIT ANALYST - 73000888 Pay Plan: Career Service 73000888 Salary: $69,624.12 / annually Total Compensation Estimator Tool Florida Department of Revenue General Tax Administration Computer Audit Analyst Location Negotiable This is a statewide advertisement for in-state offices. Positions may not be available for every location. This is an Internal Agency Advertisement. The Florida Department of Revenue's General Tax Administration program collects the revenue that maintains the state's infrastructure, funds schools, protects the environment, and much more. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue's excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website. JOB SUMMARY: This is a Computer Audit Analyst position in the General Tax Administration Program, Audit Process. The incumbent trains new and current employees in tax law, audit procedures, and audit programs. The incumbent develops, maintains, and delivers educational courses by creating or converting audit training content that is engaging and interactive, whether delivered remotely, live, online, or as self-study courses, facilitates training through web conferencing software and in classroom settings, and conducts on-the-job training. Additionally, the incumbent performs audits with trainees; reviews audits for quality control; assists with audits; provides feedback for the development of audit procedures; prepares presentations related to tax law and audit procedures; develops job aids to assist audit staff; develops surveys to measure learner satisfaction and course effectiveness; and demonstrates strong verbal and written communication skills. MINIMUM REQUIREMENTS: * Currently employed with the Florida Department of Revenue. * Three years of experience performing sales and use tax audits within the General Tax Administration Program, Compliance Audit Process. * One year experience training auditors within the General Tax Administration Program, Compliance Audit Process. PREFERENCES: * Experience with multiple training techniques. SPECIAL NOTES: * This position requires use of your personal vehicle to conduct work assignments. * This position may require travel which may include multiple overnight stays. SALARY: The hiring salary for this position generally will not exceed $5,802.01 monthly/$69,624.12 annually. BENEFITS: Benefits include, but are not limited to, health insurance, life insurance, tuition waivers, paid sick and personal leave, paid parental leave, 10 paid holidays annually, retirement savings, and vision and dental insurance. ADDITIONAL INFORMATION YOU NEED TO KNOW CONTACT INFORMATION: Caitlin Roach, **************, ******************************** SCREENING DISCLAIMER: Your responses to qualifying questions must be verifiable by skills and/or experiences you stated on your candidate profile and/or resume. SKILLS VERIFICATION TEST OR ONLINE SKILLS ASSESSMENT: If you meet the minimum job requirements, we might require you to take a skills verification test or an online skills assessment to be considered for an interview. CANDIDATE POOL: Future vacancies may be filled from this advertisement for a period of up to six months. CRIMINAL BACKGROUND CHECKS: You will be required to undergo a National Level-2 criminal background check which requires you to provide your fingerprints. REMINDER: Male candidates born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website at ******************* The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Infrastructure Technical Writer Location: Doral, FL (onsite 3x per week) Duration: Contract to Hire Rate Range: $45 per hour W2 * CANDIDATES MUST BE LOCAL TO DORAL FL AND ABLE TO WORK ONSITE 3X PER WEEK* Position Overview: Our client is looking for a Technical Writer to support projects deploying satellite systems for cruise ships. Candidates must have a Technical Writing background specific to IT Infrastructure, Networking or Satellites Requirements: * 3+ years experience as a Technical Writer * Infrastructure/Networking background Preferred Experience: * Confluence * MS Visio Day to Day Responsibilities/typical day look like: * Create technical documentation, including user manuals, system documentation, and process documentation. * Update and maintain existing technical documentation to ensure accuracy and relevance. * Adhere to company documentation standards for formatting, style, and structure. * Research to understand the technical subject matter, including IT systems, applications, and infrastructure. * Maintain technical knowledge to ensure accurate and effective communication with IT teams, project managers, and subject matter experts. * Collaborate with IT teams, project managers, and subject matter experts to gather information and produce high-quality technical documentation. * Participate in feedback and review sessions to improve the quality of work and adhere to the company's documentation standards. * Work independently with minimal supervision and manage multiple priorities effectively. * Responsible for the end to end project documentation life cycle. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or ************. Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details. Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide. Employee Type: Contract Location: Aventura, FL, US Job Type: Date Posted: October 22, 2025 Similar Jobs * Tech Writer * Medical Writer * Aviation Technical Publication Writer * ServiceNow Technical Writer - Charlotte * Tech Support V

Job Title: IT Support Specialist Summary The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone. Essential Duties & Responsibilities Responsibilities include the following: other duties may be assigned: Installing and configuring computer hardware, software, systems, networks, printers, and scanners Monitoring and maintaining computer systems and networks Responding in a timely manner to service issues and requests Providing technical support across the Bank (this may be in person or over the phone) Setting up accounts for new users Repairing and replacing equipment as necessary Testing new technology Gathering and analyzing data to diagnose problems with computer systems Changing configurations, settings and permissions to fix computer issues Logging all service requests and updating tickets as needed Requirements and Qualifications Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major. Current relevant industry certifications Minimum two years of relevant experience in a help desk/IT support role. High-level knowledge of commonly used software, hardware and applications Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages Customer/Client Focus. Credibility. Problem Solving/Analysis Teamwork Orientation. Initiative. Stress Management Organizational Skills Time Management Skills Multitasking Skills Technical Capacity Effective communicator Adaptability

Technical Support Specialist The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations. The responsibilities of the Technical Support Specialist include but are not limited to the following: Answer incoming calls and respond to customer emails in a timely manner. Provide technical insight to answer and resolve customer queries. Leverages all available resources to provide the best information. Follows all established processes regarding request for onsite service. Maintains awareness of those assigned to support the call queue. Appropriately escalates issues to supervisors. Routes call appriately as requested. Stays current on AV products and solutions serviced by the organization. Leverages remote desk top technology to assist with remote software installations Other related duties as assigned

W e are seeking a Hands-On Helpdesk Technician II who thrives in fast-paced environments and has a passion for solving technical challenges at the desktop and hardware level. This role is ideal for a technician ready to advance their experience in desktop support, hardware troubleshooting, peripheral device maintenance, and user account management across platforms like Google Workspace, Microsoft 365, and Apple Business Manager (JAMF, MDM). You'll support our high-growth teams by ensuring every workstation, printer, and user account runs efficiently contributing directly to the productivity and uptime of a national team across sales, events, marketing, and executive leadership. Key Responsibilities Provide Tier II desktop support for Windows and MacOS workstations. Troubleshoot and repair hardware issues on desktops, laptops, monitors, keyboards, and other endpoint devices. Set up and configure printers (HP, Canon, Zebra) including network printing, drivers, and toner maintenance. Perform onboarding/offboarding tasks including provisioning/deprovisioning user accounts in Google Workspace, Microsoft 365, Zoom, Aloware, and related SaaS platforms. Document support actions and resolutions in a structured ticketing system (e.g., Zendesk). Maintain and update hardware asset inventories and participate in IT refresh rollouts. Coordinate with Helpdesk III and System Admins for escalations related to application-specific or server-side issues. Assist in the preparation of workstations, desk setups, and office tech for new hires and department moves. Support local conference room AV setups and basic event tech preparation (Zoom Room devices, webcams, etc.). Provide technical support during scheduled after-hours events as needed. Create basic end-user SOPs and walkthroughs for common technical issues (e.g., printer reconnect, email setup, Zoom basics). Preferred Qualifications 3+ years of technical support experience in a Helpdesk or Desktop Support role. Solid working knowledge of Windows 10/11, mac OS, and ChromeOS environments. Experience with printers, MFDs, and network printing troubleshooting (both USB and IP-based). Familiarity with Google Workspace Admin Console (user creation, groups, drive permissions). Basic experience with Microsoft 365 (Outlook, OneDrive, Teams), Zoom, and web-based collaboration tools. Hands-on experience with hardware repair (RAM upgrades, SSD swaps, peripheral testing). Exposure to mobile device support, especially iPhones and iPads using an MDM like JAMF is a plus. Clear communicator with ability to explain technical details to non-technical users. Capable of lifting to 30 lbs., running cables, and setting up basic tech hardware. What We Offer Onsite, energetic team environment that values speed, accuracy, and accountability. Opportunity to work alongside top-performing sales professionals, tech innovators, and business leaders. Advancement opportunities into Tier III, Systems Admin, or Application Support roles for top performers. Location Requirement This is an onsite role based in Aventura, FL. Only candidates residing within reasonable commuting distance will be considered. Equal Opportunity Statement Cardone Enterprises is an equal opportunity employer. All employment decisions are based on business needs, performance, and merit. We are committed to building an inclusive team where everyone has a voice and a purpose.

Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 90+ locations. We strive to achieve Planet Fitness mission to enhance peoples lives by providing a high-quality fitness experience in a welcoming, Judgment Free Zone. Who You Are: The Facilities Technician is responsible for performing skilled maintenance and repair work across various trades, including fitness equipment, electrical systems, plumbing, HVAC, painting, and carpentry. This role is essential to ensuring the efficient operation of club facilities. The ideal candidate will have a minimum of three 3 years of maintenance experience. While familiarity with fitness equipment maintenance (both strength and cardio) is preferred, it is not required. This position requires a highly collaborative team player who can contribute strategically to the teams success. As a Facilities Technician, you will play a key role in the daily operations of the company, working closely with the Facilities Coordinator, Club Operations, and other cross-functional teams to maintain and improve facility functionality. Duties and Responsibilities: Perform routine maintenance, inspections, and repairs on fitness equipment (both strength and cardio), plumbing fixtures, HVAC systems, and electrical systems. Manage building automation systems, including card access control, lighting controls, and electronic tracking systems. Conduct preventive maintenance and emergency repairs on facility infrastructure, including drywall repair, painting, carpentry, and general upkeep. Troubleshoot and address issues related to water leaks, electrical faults, and malfunctioning equipment or assets. Oversee the installation and maintenance of plumbing fixtures and other equipment. Ensure all repairs and maintenance work meet safety regulations and company standards. Provide oversight and management of external vendors and contractors to ensure quality work and adherence to schedules. On call for after-hours, weekend, and emergency response as needed to ensure uninterrupted facility operations. This position requires successful completion of background check after acceptance of position in accordance with local, state and federal law. Experience and Education Minimum of 3 years of experience in facility maintenance or a related field, preferably in a commercial or multi-site setting. High school diploma or GED equivalent is required. Must possess a valid and current driver's license and pass driver's license verification. Technical Skills: Proficiency in various trades, including electrical, plumbing, HVAC, carpentry, and general maintenance work. Familiarity with fitness equipment maintenance (strength and cardio) is a plus. Competency with ticketing systems, such as CMMS (Computerized Maintenance Management Systems). Competency in the use of hand and power tools for repairs and maintenance. Basic computer skills, with the ability to learn and utilize new software as needed. Working knowledge of Microsoft Office is a plus. Core Competencies: Collaboration: A team-oriented mindset with strong communication skills for working with cross-functional teams and external vendors. Problem Solving: Ability to troubleshoot and resolve technical issues effectively and efficiently. Attention to Detail: Meticulous approach to maintenance work, ensuring tasks are completed thoroughly and accurately. Adaptability: Capacity to handle diverse tasks and adjust to changing priorities in a fast-paced, deadline-driven environment. Customer Service: Strong focus on delivering high-quality service to internal and external stakeholders. Physical requirements: Must be 18 years of age or older. Ability to stand, walk, bend, stretch, push, pull, and maneuver for extended periods to service and maintain machinery. Must be able to lift and carry up to 75 pounds. Capability to visually inspect machines and perform hands-on repairs or maintenance as needed. Ability to climb ladders Travel and GFP Benefits: Travel to and from locations required to maintain and support facilities across multiple sites. Health, Life, Dental and Vision Insurance for Full-time Techs 401(k) Plan Company 401(k) Matching Contributions Club and Black Card membership Compensation details: 26-26 Hourly Wage PIa7c1600b3688-31181-39387431

Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C. We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us! Our Company is seeking an experienced and highly motivated IT Support Specialist for our Corporate Office in Miami, Florida. Job Type: Full-Time Job Description Summary: The IT Support Specialist provides frontline technical support and ensures the smooth operation of computer systems across the organization. This role handles general IT issues, including troubleshooting software applications, installing and upgrading hardware, managing Microsoft 365 settings, supporting new hire setups and offboarding, and assisting with basic network administration. The IT Support Specialist also analyzes and resolves system problems, implements solutions, and provides end-user training to improve overall technology use. Responsibilities: Installing and upgrading computer hardware, software, and related components. Troubleshooting general IT issues, including PC applications (Adobe, MS Office, Chrome, SharePoint), Microsoft 365 settings, and routine technical support needs. Assisting with network administration tasks and ensuring appropriate system connectivity. Implementing computer system requirements by defining and analyzing system problems and designing standards and solutions. Maintaining and upgrading existing systems, including regular PC setup, registration, audits, and updates. Providing technical support and training to users, including assistance with new software, workstation setup, and ongoing employee support. Performing minor hardware and software repairs, resolving workstation issues, and ensuring IT systems meet operational demands. Ensuring data storage systems and related technologies remain secure and properly managed. Coordinating with IT team members to resolve issues and ensure consistent, sustainable solutions across all platforms. Documenting technical work, organizing records, and maintaining accurate system information. Supporting new hire technology setups and employee offboarding processes. Assisting with technology-related projects, upgrades, and special requests. Requirements High school diploma required; college coursework or degree in computer-related studies preferred. One to two years of experience in IT support or a related role; or equivalent combination of education and experience. CERTIFICATIONS: Microsoft A+ Knowledge of PC hardware, software installation, Microsoft 365, and basic networking. Experience troubleshooting Microsoft Office applications and general workstation issues. Ability to analyze and resolve system problems, design solutions, and support end users effectively. For more information, please visit Our Website Follow Us: Facebook LinkedIn Twitter Atlantic Pacific Companies is a drug-free workplace. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions

Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking. Key Responsibilities: * Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally. * Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities. * University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies. * Special Projects: Execute special projects assigned by the President or supervisor. * Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), Florida Information Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations. * Assigned Duties: Undertake other assigned duties as required. Position Responsibilities: * Assist staff with basic training in computer software or network use, as directed. * Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed. * Support the IT department operations and routine maintenance. * Document and report security incidents; assist in assessing their impact under supervision. * Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators. * Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools. * Conduct periodic vulnerability scans and patches. * Follow instructions from IT system administrators regarding access privileges and security controls. * Stay informed about basic security trends and participate in required training. * Conduct periodic audits of managed systems and help review network security settings. * Help secure Azure resources (VMs, databases, storage) by following established procedures. * Support the use and monitoring of Azure Sentinel and other security tools as directed. * Work with the IT team on security projects and daily operations. * Apply operating system and software updates to staff workstations. * Monitor and investigate system backups failures. * Coordinate with vendors for equipment replacement or support. * Support workstation setup, software testing, and remote assistance. * Monitor and investigate network security systems and resolve issues. * Document incidents and resolutions for routine technical issues. * Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats. * Manage Azure Sentinel, our cloud-native SIEM solution. * Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts. * Provide user assistance with the proper and efficient use of their systems * Keep staff workstations up to date with OS patches, drivers, and software updates * Work with vendors on behalf of users and for replacement equipment * Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments. * Provide technical support and training to staff on cybersecurity best practices. Requirements: * Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role * Familiarity with Azure services (such as Azure AD, Azure Firewall) * Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems. * Understanding of VPNs, LAN/WAN networking, and basic patch management. * Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery). * Familiarity with Windows and Mac operating systems; ability to provide desktop support. * Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments). * Experience with setup and maintenance of network devices (switches, routers, firewalls). * Ability to follow established procedures for asset management and patch management. * Understanding of Active Directory and security best practices. * Strong communication and teamwork skills; able to follow instructions and escalate issues as needed. * Commitment to maintaining confidentiality and privacy of information and records. * Willingness to work flexible hours, including occasional weekends or after-hours support. * Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required. * Experience working with Windows / Mac OSX desktop. * Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable * Experience working with Asset/Image Management and patch management solution * Microsoft Active Directory and Security best practices. * Must be a flexible and reliable team player * Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records. * Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management * Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made. * Must be able to work weekends and after hours whenever needed License/Certification: * Azure: Azure Security Engineer Associate, Azure Administrator (Preferred) * CompTIA Security+, * LAN/Networking: 2 years (Required) * Active Directory: 2 years (Required) * CompTIA Network+ 3 years (Required) Job Type Full-time

Job DescriptionSummary Our client is a leading IT Solutions Company located in the West Miami, FL area and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs. Duties & Responsibilities Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management. Deploying and managing Windows Servers and Active Directory Designing Local Area Networks Implementing and monitoring network security Optimizing and maintaining network software and hardware Building and deploying file servers and cloud computing solutions Configuring and deploying VOIP solutions Performing network infrastructure troubleshooting Manage Microsoft Exchange Server Telephone solutions Monitors alert systems and take appropriate action as per guidelines. Ability to use various messages in an event log to affect repairs. Receive escalated service requests requiring an enhanced response. New User On-boarding Qualifications & Requirements Required to have worked in an MSP environment in the past to be considered. Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory 2-3 years of experience in a client-facing environment such as sales engineering Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology Possesses strong organizational and time-management skills Experience writing proposals for and implementation of technical solutions to fulfill business needs Results-oriented, self-motivated, energetic, professional, reliable, and a team player Strong understanding of technology and business productivity systems Experience with RMM (remote monitoring and management) tool a plus Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills Sales training experience is a plus Ideal Qualifications (not required) CompTIA Net+ and/or CompTIA Security+ MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert) CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

GCyber is hiring a VIP IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the IT Support Specialist, you will: Possess strong technical skills in hardware/software, networking basics, and troubleshooting, paired with soft skills in communication, problem-solving, and customer service. Demonstrate attention to detail, time management, and adaptability to keep pace with evolving technology. Provide immediate IT support to the Admiral and his team under the eVIP Program, ensuring rapid restoration of operations. Resolve issues across computer hardware, software, and mobility devices (iPhone, iPad) in office environments. Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed. Minimum Qualifications and Experience Active DoD Secret clearance Bachelor's degree with 5-8 years (or commensurate experience) 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP) Knowledge of ServiceNow Ticketing System. Knowledge of M365 applications Experience with Remote Tools: Virtual Private Network (VPN) and MANTA Our Benefits GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: 26 Days of Paid Leave + Annual PTO Increase An extra day of paid leave for every year of employment with GCyber Paid Parental Leave Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave 401(k) Matching 100% Company-funded Disability Insurance 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members Training and Professional Development Plans Commuter Benefits Plan Parking and Transportation Allowance Equal Opportunity Employer GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. ***********************************