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Computer technician jobs in North Richland Hills, TX - 2,906 jobs

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  • IT Support Specialist

    Paladin Consulting 4.6company rating

    Computer technician job in Fort Worth, TX

    Westlake, TX Bachelor's degree is required (Information Systems, Computer Science, Engineering, or related field). Advanced degree preferred; 4-8 years of experience in IT support Provide Tier 1-3 support for desktops, laptops, tablets, mobile phones, printers, scanners, warehouse devices, and conference room technology. Configure and support Android/iOS mobile phones, MFA, corporate email, VPN, and device security compliance. Troubleshoot issues related to Windows OS, VPN access, Wi-Fi, printing, performance, and application usage. Assist users with Google Workspace (Gmail, Drive, Docs, Sheets, Groups, limited Admin functions). Support and maintain endpoints with respect to antivirus and security policies. Provide support for Sales and Field teams located across the US and Canada. Apply working knowledge of: Google Workspace, AWS fundamentals, Cloud technologies, AI (Gemini) for troubleshooting and documentation, Image and deploy computers using KACE. Recommend small automation improvements using AI-assisted workflows. Follow support processes aligned to GxP, CSV, ITIL, and FDA expectations for regulated pharma environments. Use EasyVista for ticketing, documentation, and asset tracking. Maintain accurate user, device, and software documentation. Assist with audit readiness and ensure traceability of regulated IT activities. Technical Skills: Google Workspace, AWS fundamentals, Cloud technologies, AI tools (Gemini), SSO, MFA, Okta, Antivirus / endpoint protection tools, Veeam, Nutanix, Nextiva telephony, KACE imaging. Ticketing systems such as EasyVista, Ability to support remote users across the US and Canada. Operational Knowledge: Awareness of GxP, CSV, ITIL, and FDA expectations for supporting regulated systems.
    $40k-71k yearly est. 1d ago
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  • IT Support Specialist - Construction - up to $100k

    Andersen James Group

    Computer technician job in Fort Worth, TX

    IT Support Specialist - Construction Up to $100k salary A growing construction contractor is hiring an IT Support Specialist to support office staff and field teams across multiple project sites. This role is ideal for someone early in their IT career who already understands construction environments and wants more ownership, exposure, and responsibility. You will handle day-to-day IT support, user training, and system setup, while helping improve how technology is used across the business. Fluent Spanish speakers required. What You'll Be Doing Provide IT support for office and field employees Set up and support laptops, tablets, phones, and jobsite devices Troubleshoot Microsoft 365, logins, permissions, and basic network issues Manage user access across construction software platforms Support multiple project sites with remote and in-person IT help Train new hires and existing staff on company systems and tools Create simple training guides and onboarding materials Assist with rollout and adoption of new technology and AI tools Provide bilingual IT support and training (English / Spanish) Visit jobsites when hands-on support is needed What You'll Need 2+ years of IT support experience Experience supporting a construction or field-based business Comfortable working with multiple project sites and teams Strong Microsoft 365 experience Familiarity with construction software is a plus Interest in AI tools and new technology Fluent in English and Spanish (spoken and written) Valid driver's license What's On Offer Long-term role with a stable construction contractor Hands-on IT position with real responsibility Exposure to field operations and project sites Opportunity to grow with the business as systems expand Supportive environment with room to develop your career IT Support Specialist - Construction Up to $100k salary
    $100k yearly 3d ago
  • Technical Support Specialist, Electronics

    Cellgate Access Control Systems

    Computer technician job in Carrollton, TX

    About CellGate CellGate is a rapidly growing access control technology company based in Carrollton, TX. We design and support cellular-based access control solutions used across commercial, residential, and industrial environments. Our culture is collaborative, technically curious, and focused on building great products and great teams. The Role We are seeking a Technical Support Specialist with a strong electronics background to support dealers and technicians installing and maintaining CellGate access control systems. Access control experience is not required. We provide structured training on our products and systems. What matters most is hands-on experience with low-voltage wiring, multimeters, and electronic system troubleshooting. This is an in-office role supporting installers and partners via phone and case management tools. It is well suited for someone who understands how electronic systems behave and wants to apply those skills in a stable, team-based technical support environment with opportunities for advancement as technical proficiency and responsibility increase. Key Responsibilities Provide phone-based technical support to dealers and technicians using CellGate systems Troubleshoot issues using electronics fundamentals, including power verification, wiring integrity, grounding, and signal strength Guide customers in the use of multimeters to check voltage, continuity, and resistance Identify whether issues stem from wiring, power, signal, configuration, or hardware Follow documented troubleshooting workflows and escalation procedures Clearly document findings, actions taken, and resolutions in the case management system Collaborate with teammates to improve troubleshooting processes and product reliability Ideal Candidate Profile This role is a strong fit for candidates who have: Hands-on experience with low-voltage wiring, electronics, or electro-mechanical systems Regularly used multimeters for diagnostics such as voltage, continuity, and resistance Experience troubleshooting systems such as alarms or security systems, access panels or control boards, AV or low-voltage systems, or industrial or building electronics Comfort explaining technical concepts clearly over the phone Interest in learning access control and cellular-based systems, with training provided Strong attention to detail and a methodical troubleshooting mindset If you have worked as an electronics technician, low-voltage installer, cable tech, alarm technician, or similar role, this position will feel familiar. What This Role Is (and Is Not) This role emphasizes electronics fundamentals and structured troubleshooting, not senior engineering or system design responsibilities This role is not intended for senior engineers or field systems integrators seeking advanced engineering-level compensation Why Technicians Choose This Role No field work or travel Apply hands-on electronics knowledge in a clean, team-based environment Consistent schedule and in-office stability Structured training on access control and cellular-based systems Opportunities for advancement and compensation growth based on performance, technical proficiency, and business needs Employment Details Location: Carrollton, TX (on-site) Employment Type: Full-time Compensation: $20-25 per hour Required Qualifications (Screening) At least 1 year of technical support, electronics, or low-voltage experience Willingness to undergo background check and drug screening per local regulations Comfortable working in an on-site setting Comfortable commuting to the job's location Preferred Qualifications Experience supporting or installing electronic or low-voltage systems Prior phone-based or customer-facing technical support experience
    $20-25 hourly 4d ago
  • Help Desk Technician

    Dexian

    Computer technician job in Plano, TX

    Job Title: Technical Support Representative Type: 6+ Month contract Shift Expectations There are no fixed shifts. Coverage gaps exist across mid-day, nights, weekends, and holidays. Flexibility is required. Position Summary The Junior Level 1 Service Desk / Technical Support Representative provides first-level technical support in a fast-paced, call-driven environment. This role is ideal for early-career or junior technical professionals with strong troubleshooting skills and the ability to communicate clearly with end users. The position blends Level 1 help desk responsibilities with customer service, supporting users over the phone with application, device, and basic system issues while delivering a positive support experience. Key Responsibilities Handle inbound support calls in a high-volume environment Provide Level 1 technical troubleshooting for applications, devices, and basic system or connectivity issues Guide users through step-by-step resolutions over the phone Identify issues, resolve at first contact when possible, and escalate appropriately Accurately document issues, actions taken, and resolutions in ticketing or CRM systems Navigate multiple systems while actively supporting live calls Follow defined processes and adapt to changing tools and procedures Training & Attendance Expectations Training schedule: Monday-Friday, 8:00 AM - 4:30 PM Training is 100% onsite Training performance is evaluated before independent call handling Attendance and punctuality during training are critical Multiple unexcused late arrivals or absences may result in release Any no-call/no-show will result in immediate release Shift Expectations No fixed shifts; flexibility is required Coverage may include mid-day, nights, weekends, and holidays Candidates must clearly communicate shift availability during screening DEXIAN is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $36k-60k yearly est. 4d ago
  • RAN Tier 2 Support

    Nextgen | GTA: A Kelly Telecom Company

    Computer technician job in Plano, TX

    Looking for a RAN Tier 2 - Onsite- Plano TX accepting on W2 candidates, No C2C candidates What you will bring to the table as a RAN Tier 2: 10 Years of experience with RAN, RF Experienced in wireless (3g, 4g, 5g) Experience with end to end Call flow process Experience troubleshooting and scripting using Linux or Unix Experience with Tier 1 or tier 2 level work Experience with Samsung/ Nokia Willing to go onsite What you didn't know about us: Competitive salary Health, Dental and Vision Benefits Long-Term growth potential 401k With this position, you will get the opportunity to work with a game changing client and further advance your already valuable experience in the telecom industry! We are Connectors. We thrive on ‘quality over quantity' and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner! We are Collaborators. You'll be working with a wholly owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don't stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support. We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
    $39k-63k yearly est. 5d ago
  • Information Technology Specialist

    Kaye/Bassman International

    Computer technician job in Plano, TX

    IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.
    $63k-89k yearly est. 2d ago
  • Desktop Support Specialist

    Cornerstone Technology Talent Services 3.2company rating

    Computer technician job in Prosper, TX

    Job Title: Desktop Engineer / Deskside Support Job Type: Contract-to-Hire Schedule: Monday-Friday, 8:00 AM - 5:00 PM Our client is seeking experienced Desktop Engineers to provide deskside support in an enterprise environment. This role is ideal for candidates with deep knowledge of Windows operating systems and strong troubleshooting abilities, especially with the Windows registry and client-side networking. The ideal candidate is not just a user of Windows, but someone who understands how it works beneath the surface. Key Responsibilities: Provide deskside technical support for Windows OS and various hardware components Troubleshoot and support issues involving laptops, desktops, thin clients, badge readers, signature pads, document scanners, webcams, speakers, and microphones Perform installations, uninstalls, and imaging (no image creation required) Troubleshoot client-side networking and registry-level issues Deliver timely and professional technical support directly at users' desks Document and escalate support issues as needed Required Qualifications: Minimum of 3 years of Deskside/Desktop Support experience in an enterprise environment High school diploma or equivalent Strong understanding of Windows OS and registry-level troubleshooting Solid linear troubleshooting skills and client-side network support experience Excellent communication skills for interacting with both technical and non-technical users Preferred Qualifications: Prior experience in a medical or government environment Additional Details: This is a contract-to-hire role No driving is required while on contract, but 3 years of driving history is preferred for conversion
    $40k-51k yearly est. 2d ago
  • Production Support Lead

    Ascendion

    Computer technician job in Dallas, TX

    Ascendion is a fullservice digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next. Ascendion | Engineering to elevate life We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us: Build the coolest tech for the world's leading brands Solve complex problems - and learn new skills Experience the power of transforming digital engineering for Fortune 500 clients Master your craft with leading training programs and hands-on experience Experience a community of change makers! Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion. About the Role Job Title: Production Support Lead Location: Dallas, TX Key Responsibilities: Experience in production support, system administration, or development related to healthcare management systems. Experience in .NET (C#, ASP.NET, SQL Server) and Guiding care Experience with claims processing, benefits management, and provider network management in the healthcare space. Strong familiarity with databases and writing complex SQL queries. Experience in system integrations, including REST APIs. Healthcare knowledge (Medicare, Medicaid, insurance terms, etc.) is highly desirable. Ability to communicate with internal and external stakeholders in high-pressure situation (Major incidents / Application outage) Required Skills & Experience Proficiency in SQL, Java (for backend tasks), and working knowledge of APIs (REST/SOAP). Experience with web services. Experience with reporting tools such as Tableau, Power BI, or equivalent is a plus. Knowledge of HIPAA and other healthcare regulations is a plus. Usage of AI in Application Support Hands on automation experience Salary and Other Compensation: The annual [salary/hourly rate] for this position is between [$125,000 - 130,000 annually]. Factors which may affect pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [life insurance] [long-term disability insurance] [short-term disability insurance] [paid parking/public transportation] [12 days/hours of paid time off] [08 days/hours of paid sick and safe time] [09 days/hours of paid vacation time] [2 weeks of paid parental leave] [x paid holidays annually] [add others as needed- include all material benefits available to the position] Want to change the world? Let us know. Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let's talk!
    $125k-130k yearly 4d ago
  • Systems Support Technician I

    Teksystems 4.4company rating

    Computer technician job in Fort Worth, TX

    We are seeking a Systems Support Technician to join the support team. This is an entry level technical role requiring a wide range of technical skills to provide end user support, environment maintenance and technical implementation projects at our Magnetics Facility, located in Fort Worth, TX. The ideal candidate for this position will possess 1-3 years of I.T. experience (Desktop Support, PC technician) and must have a proven ability with core technologies. *Responsibilities:** * * Troubleshoot software, hardware, peripherals. * Installation of Windows Operating Systems, including PC imaging and deployment * Software installation and maintenance * Configure and deploy IP telephony and unified communications software and devices (Microsoft Teams) * Update and maintain inventory and I.T. documentation * Perform technical environment reviews * Configure, support and troubleshoot Apple iOS mobile devices * Create tickets using ticketing procedures and follow escalation procedures * Incident validation - alarm verification (i.e. log into devices once an alarm is received to ensure it's not a false positive, and escalate as necessary) * Open and manage cases with 3rd party vendors (Dell, Lenovo, Microsoft, etc.) * Ticket follow up and quality assurance * Night and weekend support coverage and project work as necessary * Escalate tasks to support team members * Other tasks as required *Basic Qualifications:** * * Associate's degree in computer science or combination of certification and 2+ years related experience. * Extensive experience with PC hardware set up and installation. * Extensive knowledge of Microsoft Windows operating system * Familiarity with Microsoft PowerShell * Experience configuring, managing and troubleshooting Apple iOS devices * Familiarity with Active Directory and Office365 user and permissions management * Understanding of Virtual Private Networks * Familiarity with basic networking concepts (TCP/IP switching and routing, DHCP, DNS, SNMP) * Strong problem-solving skills and attention to detail * Excellent customer service, written and verbal communication skills. * Self-directed and highly motivated *Skills* Desktop, Windows 10, Troubleshooting, Customer service, Help desk, Technical support, Support, Hardware, Imaging *Top Skills Details* Desktop, Windows 10,Troubleshooting,Customer service, Help desk, Technical support, *Azure & Intune Experience is a MUST*. *Additional Skills & Qualifications* Must have good customer service skills and excellent communications skills Must be well organized and detail oriented and be able to perform many tasks at one time *Experience Level* Intermediate Level *Job Type & Location*This is a Contract position based out of Fort Worth, TX. *Pay and Benefits*The pay range for this position is $20.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Fort Worth,TX. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $20-30 hourly 2d ago
  • Tier 3 Support

    Ringcentral, Inc. 4.6company rating

    Computer technician job in Fort Worth, TX

    Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're seeking an exceptional problem solver who thrives on turning our customers' most complex technical challenges into opportunities for innovation and trust-building. Within Contact Center Tier 3, you'll serve as the ultimate technical resource for our contact center customers, combining deep CCaaS expertise with outstanding customer advocacy to resolve issues that demand creativity, technical mastery, and strategic thinking. This isn't a typical support role-you'll be the trusted advisor when stakes are highest, the technical expert our internal teams rely on for guidance, and the knowledge catalyst who elevates our entire support organization. Job Duties: Complex Issue Resolution Handle escalated cases requiring deep technical knowledge, advanced troubleshooting, or specialized expertise Resolve issues that involve multiple systems, departments, or require root cause analysis Address executive customer concerns and high-stakes business-critical situations Knowledge Development & Transfer Document complex issue resolutions Develop troubleshooting guides and decision trees for lower tiers Conduct training sessions and mentoring for lower tier agents Identify knowledge gaps and recommend content creation priorities Process Improvement Analyze recurring escalation patterns and recommend systemic solutions Collaborate with product, engineering, and operations teams on issue prevention Drive continuous improvement initiatives based on customer pain points Optimize escalation workflows and handoff procedures Cross-Functional Collaboration Serve as liaison between contact center partner and technical/product teams Participate in incident response and crisis management Provide customer insights to inform product roadmap and feature development Ability to coordinate cross-functional resources for issue resolution Ownership of escalation prioritization and resource allocation To succeed in this role you must have experience in: Technical Foundation 3-5+ years of hands-on experience with Contact Center as a Service (CCaaS) platform-direct experience with NiCE CXone is highly preferred Proficiency in Studio contact center scripting/development environments, with ability to troubleshoot complex call flows and integrations Deep understanding of VoIP technology within CCaaS contexts, including SIP protocols, codec configurations, network requirements, and audio quality troubleshooting Strong technical troubleshooting methodology, including systematic log analysis, diagnostic tool usage, and structured problem-solving approaches Experience documenting complex technical cases with clarity and completeness, creating resources that others can learn from Customer Excellence Exceptional communication skills that enable you to explain technical concepts clearly to diverse audiences-from frustrated end-users to technical architects to executive stakeholders Proven ability to de-escalate tense situations and rebuild customer confidence through empathy, transparency, and demonstrated competence Talent for developing rapport and trust quickly, even in challenging circumstances where customers may be frustrated or skeptical Customer-centric mindset that prioritizes understanding the business impact behind technical issues and balancing urgency with thoroughness Problem-Solving Excellence Creative and analytical thinking that combines technical knowledge with innovative approaches to find solutions when standard procedures fall short Pattern recognition skills that identify underlying systemic issues from individual case symptoms Comfort with ambiguity and ability to navigate complex, multi-faceted problems without clear playbooks Ownership mentality that drives you to see issues through to complete resolution, not just temporary workarounds Collaboration & Leadership Knowledge sharing orientation with genuine enthusiasm for developing others and elevating team capabilities Cross-functional collaboration experience, working effectively with Product, Engineering, Operations, and other technical teams Process improvement mindset that continuously seeks opportunities to work smarter and serve customers better Professional maturity to handle high-stakes situations, executive interactions, and competing priorities with sound judgment Our Commitment to You We're building a support organization where expertise is valued, knowledge is shared generously, and every team member has the tools and autonomy to deliver exceptional customer experiences. You'll work in an environment that respects your technical judgment, invests in your continued learning, and recognizes that the best solutions often come from empowering smart people to think creatively. How We Work Proactive communication is our standard-customers, internal stakeholders, and team members always know where things stand Process adherence balanced with flexibility-we follow proven frameworks while remaining open to innovation when situations demand it Continuous learning culture-we document what we learn, share what we know, and grow together as a team Customer outcomes over activity metrics-we measure success by the trust we build and the problems we solve, not just ticket counts What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits Voluntary supplemental health coverage and life insurance 401K match and ESPP Paid time off and paid sick leave Paid parental and pregnancy leave Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee 1:1 coaching, perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, the compensation range for this position is between $85,400 and $180,700 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience. This role has an application deadline of March 8, 2026. Please apply prior to the deadline to be considered for the role. #LI-JW1
    $63k-78k yearly est. 2d ago
  • Service Desk Technician I - Dallas Regional Office

    Dominium Management Services 4.1company rating

    Computer technician job in Dallas, TX

    Dominium is helping tackle the affordable housing crisis - and we're looking for motivated candidates to join our team and help further our mission. With offices in Minneapolis, Atlanta, Dallas and Phoenix, Dominium is one of the nation's most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents daily to create a strong sense of community and connectivity. Join us in making a difference in people's lives every day at a company where you can challenge yourself to develop both personally and professionally. POSITION SUMMARY: As an IT Service Desk Technician I, you will provide exceptional customer service to help users achieve business goals. You will record, track, and document the problem-solving process, prioritize and schedule tasks, and adhere to standards to maintain data integrity and security. You will escalate incidents as needed and ensure timely resolution of open issues. Utilizing software updates and knowledge bases, you will aid in problem resolution, troubleshoot PC virus and malware issues, and learn the software and hardware used by the organization. You will perform post-resolution follow-ups, assist in developing IT support topics, and help with PC setup and upgrades, while documenting support procedures. ESSENTIAL FUNCTIONS: Provides exceptional customer service to ensure all users can use systems to achieve business goals and objectives. Records, tracks, and documents the Service Desk problem-solving process through to final resolution. Prioritizes and schedules problem resolution tasks to ensure timely and efficient handling of issues. Adheres to Corporate/Departmental standards, policies, and procedures to maintain data integrity and security. Escalates incidents to the appropriate IT personnel or queue when necessary. Verifies that open incidents are followed up and resolved in a timely manner. Accesses software updates, knowledge bases, and other internet-based resources to aid in problem resolution. Provides deskside support for in office staff and remote support for property and remote staff Configures and manages IT assets Identifies and learns appropriate software and hardware used and supported by the organization. Performs post-resolution follow-ups to help requests and ensure user satisfaction. Handles additional projects as assigned. QUALIFICATIONS: Two (2) year IT degree or related combinations of education and experience, related IT certifications preferred. One (1) year of service desk experience preferred, and familiar with incident management. Must have a solid working knowledge of various Windows operating systems, MS Office products and email packages. Familiarity with Intune, Microsoft Exchange and Active Directory environments a plus. General working knowledge of networking and server concepts. Ability to setup and troubleshoot remote DSL and Cable installations and install and troubleshoot wireless routers at our remote sites. Excellent communication (written and verbal) and customer service skills. Ability to multitask and advanced ability in troubleshooting and solving problems. About Us: Dominium is a purpose-driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium's values - EDGE: Entrepreneurial Innovation, Developing People, Growth Mindset and Execution - guide us in fulfilling our Purpose: to provide quality, affordable housing that builds Enduring Value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families - often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located. We offer a competitive salary, an incentive bonus program, training and development programs, career growth and community volunteer and outreach programs. We also provide a comprehensive benefits package for eligible employees, including Basic Life and AD&D; Employee, Spouse and Child Supplemental Life and AD&D; and Short and Long-Term Disability insurance. We also offer Medical, Dental and Vision coverage, with optional Health Savings Accounts, as well as Medical and Dependent Care Flexible Spending Accounts. We offer Voluntary Benefits (Accident, Critical Illness, Whole Life) and an Employee Assistance Program. Additionally, you have access to a 401(K) plan, Health and Financial Wellness Programs, Paid Time Off including Paid Holidays and Floating Holidays, Paid Parental Leave, Education Reimbursement, Employee Recognition and the Dominium Employee Emergency Fund. Dominium is committed to providing equal employment opportunities to qualified applicants and employees. Dominium prohibits employment discrimination on race, color, creed, religion, national origin, citizenship, sex (including sexual orientation and gender identity), pregnancy, marital status, familial status, status with regard to public assistance, disability, membership or activity in local commission, veteran status, military status, age, genetic information, union membership, use of lawful consumable products, or any other category protected by applicable state or federal law. #LI-JM1 Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $39k-48k yearly est. 3d ago
  • Network Technician

    Randstad USA 4.6company rating

    Computer technician job in Dallas, TX

    2 Network Technicians Length of Contract: Through April of 2026 w/ potential of running through all of 2026 Hourly Pay: 25.00 - 28.00 p/hr W2 Contract Only Network Refreshes for 160 clinics to start. Generally consist of 1:00 and 10:00 network switches per clinic and up to 25 wireless access points. Preliminary surveys before they go in and do the network swap where the team is going onsite and conducting a full network work audit and physical device location Workday: ● up to 8 hrs. a day, possibly less during surveys. ● will cover drivetime and mileage ● ideally 1 site per day, possibly 2 smaller when during surveys ● Possibly longer days during install days, we will not leave until the site is operational. ● Survey will be during clinic hours ● install will be after clinic hours ● no shift differential pay Duties: ● Rack and stack network gear ● Installation of AP's ● Data collection from Phones, PC, data ports and cabling tracing. ● Cleanliness ● Customer service
    $56k-79k yearly est. 1d ago
  • Field Service Technician (Dallas) - Industrial Automation

    Interlake Mecalux, Inc. 4.2company rating

    Computer technician job in Dallas, TX

    We are seeking hardworking and professional technical personnel to join our Operations Division in Melrose Park, IL! The Field service Technician (After Sales) in Dallas is key to the technical support of our automated storage systems equipment at our customers' sites in the USA and Canada. Technicians are responsible for performing accurate and timely electromechanical support, training, upgrades, and repair of equipment. Responsibilities: Provide advanced electromechanical support in the after-sales phase for all automated warehouse installation projects throughout the U.S. and Canada. Analyze and diagnose faults (controls software, electrical, mechanical, etc.). Make necessary modifications to PLC's and electronic equipment. Test and adjust the mechanical and electrical components as necessary. Communicate requests to Sales for spare parts orders. Create quality and status reports regarding service calls. Communicate any issues that arise on site to the After Sales Manager. Train customers on technical system routine maintenance operations. Provide on-demand corrective maintenance services to customers as needed. Minimum Requirements: 3 years of automation after-sales electromechanical service or industrial maintenance experience. Ability to travel (USA and Canada), 90% of the time. Ability to read and interpret electrical schematics and mechanical drawings. Knowledge related to automation controls. Experience with PLC programming (Siemens and Allen Bradley). Basic knowledge in troubleshooting frequency inverters (SEW, Lenze, KEB). Basic knowledge in diagnosing and troubleshooting industrial communication network connections (Profibus, Profinet, etc.). Excellent communication and customer service skills and presence. Ability and willingness to work variable hours including weekend, night, and/or holiday work. Ability and willingness to lift, lower and carry objects up to 50 lbs., work from heights, climb ladders, and work in confined spaces. Must have a valid driver's license and good driving record. Spanish language fluency is a plus. Candidates must live in or being willing to move to Dallas. We offer: Competitive compensation. The ability to become a part of an industry-leading dynamic team with a high focus on delivering results and continuous improvement. 401(k) plan through Fidelity, with a generous company match; 100% vested immediately upon contributing and no waiting period to start participating. Paid Holidays and Paid Time Off with the option to cash out unused PTO every year. Possibility for telework days, depending on position, with flexible make-up time for exempt employees. Blue Cross Blue Shield medical insurance plans, along with dental and vision benefits. Opportunities for career development and advancement; enhance your technical, specialized knowledge and gain new skills through promotions from within.
    $48k-56k yearly est. 1d ago
  • Field Services Engineer

    Delta Electronics Americas 3.9company rating

    Computer technician job in Dallas, TX

    The Cooling Field Service Engineer is responsible for commissioning, maintenance, troubleshooting, and repairing cooling systems in the data center. The role involves traveling to client sites, ensuring equipment operates efficiently, and delivering high-quality service to maximize customer satisfaction. Key Responsibilities Commission, inspect, and service cooling systems and related equipment. Perform routine preventive maintenance, testing, and calibration of cooling systems. Diagnose mechanical, electrical, and control issues; carry out necessary repairs and adjustments. Respond to customer service calls, provide on-site technical solutions, and ensure timely resolution of issues. Provide technical training and support to clients on system operation and best practices. Maintain accurate service records, documentation, and reports. Collaborate with engineering and product teams to provide feedback for product improvements. Ensure compliance with safety regulations, environmental standards, and company policies. Manage spare parts, tools, and equipment efficiently. Support continuous improvement initiatives and uphold high service quality standards. Qualifications & Skills Bachelor's degree or diploma in Mechanical Engineering, Electrical Engineering, Refrigeration, HVAC Technology, or related field. Proven experience in servicing HVAC/refrigeration/cooling systems. Strong knowledge of thermodynamics, fluid mechanics, and control systems. Ability to read and interpret technical drawings, wiring diagrams, and service manuals. Proficient in troubleshooting and repairing mechanical and electrical components. Good communication and customer service skills. Willingness to travel frequently and work independently. Certification in HVAC/R or relevant trade license (preferred). Familiarity with industry standards (ASHRAE, EPA, F-Gas, etc.) is a plus. Working Conditions Frequent travel to customer sites (regional/national). On-call availability for emergency support. Exposure to mechanical, electrical, and environmental hazards (with required PPE provided). Degree/diploma in Mechanical Engineering, Electrical Engineering, HVAC Technology, or related field. Hands-on experience in servicing cooling products (HVAC, refrigeration, chillers, cooling towers, or similar equipment). Strong knowledge of thermodynamics, refrigeration cycles, and control systems. Ability to read and interpret mechanical/electrical drawings and technical manuals. Excellent troubleshooting and problem-solving skills. Strong communication and customer service orientation. Willingness to travel frequently and work independently. HVAC/R certification, EPA/F-Gas license, or equivalent (preferred).
    $64k-86k yearly est. 4d ago
  • Warehouse Support Specialist

    ASSA Abloy Group 4.2company rating

    Computer technician job in Plano, TX

    This role supports daily operational activities across warehouse functions and basic system-related tasks. The position focuses on the accurate handling, preparation, and tracking of physical products, along with light technical setup and asset coordination. What You'll Do Operational Support Handle receiving, storage, picking, packing, and shipping activities. Maintain organized inventory and accurate tracking records. Prepare products and components through kitting and light assembly. Process returns and support basic refurbishment tasks. Systems & Asset Support Prepare and configure hardware devices, including software installation. Assign and track hardware assets within internal platforms. Support basic system setup, activation, and updates. Maintain documentation related to inventory, assets, and configurations. Team & Process Support Work cross-functionally to ensure smooth daily operations. Provide routine status updates related to inventory and order flow. Assist with identifying and supporting process improvements. What We're Looking For Experience in warehouse, logistics, or operations support. Strong organizational skills with attention to detail. Comfort working with basic technical tools and software systems. Ability to manage multiple tasks in an onsite environment. Self-motivated team player with a problem-solving mindset. Nice to Have Experience with ERP or inventory management systems. Familiarity with CRM platforms. General comfort with IT systems and connected hardware.
    $38k-59k yearly est. 4d ago
  • Field Services Technician

    Alliance Technical Group 4.8company rating

    Computer technician job in Carrollton, TX

    Alliance Technical Group is the world's leading manufacturer of advanced systems for ambient air, laboratory analysis, and point-source mercury monitoring. With pioneering expertise in cold vapor atomic fluorescence detection, they are recognized as the leading authority in precise and dependable ultra-trace mercury measurement. We are looking for a Field Services Technician to join Alliance Technical Group, located in Dallas, TX. In the typical workday as a Field Services Technician, you will provide direct support to customers by completing a variety of work, such as new installations, troubleshooting and repairing system issues, maintaining, and servicing Continuous Emissions Monitoring Systems (CEMS) at industrial facilities. In this role, you might find yourself working with a team or individually, depending on the project. If you have a game-on mentality and enjoy solving complex problems, this might be the role for you! As a Field Services Technician, you will: Install, service, repair, and maintain Continuous Emissions Monitoring Systems (CEMS) and process analytic systems for industrial customers at their facility Troubleshoot system issues on electronic, pneumatic, pumps, and other components for proper system operation Average 50 - 75% overnight travel to customer site typically Monday - Friday Participate in the on-call rotation, which may occasionally include some weekends, will be required upon completion of training Provide technical support via telephone and the internet What You'll Need: A.S. degree or military experience in electronics, instrumentation, or equivalent experience 2+ years of electronics experience Solid ability to troubleshoot systems with various test equipment Ability to work in physically demanding situations that may require you to lift 50 pounds unassisted, stand for extended periods, climb ladders, etc. Ability to climb and be comfortable operating at heights up to or over 200 feet Ability to work in enclosed spaces Flexible schedule Able to pass a background check and drug screen Proven top performer and team player in past positions Must be willing to work outdoors in industrial environments. Employee Benefits: Key Benefits Include: Medical, Dental, and Vision Insurance Flexible Spending Accounts 401(K) Plan with Competitive Match Continuing Education and Tuition Assistance Employer-Sponsored Disability Benefits Life Insurance Employee Assistance Program (EAP) Paid Time Off (PTO), Paid Holidays, & Bonus Floating Holiday (if hired before July 1st) Profit Sharing or Individual Bonus Programs Referral Program Per Diem & Paid Travel Employee Discount Hub In compliance with applicable Pay Transparency laws, Alliance Technical Group provides a range of compensation for job postings within locations that have these requirements. Pay is based upon candidate experience and qualifications, as well as market and business considerations. The pay range for this entry-level role is $25-27 per hour. Alliance Technical Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. #FIELDSERVICES Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $25-27 hourly 2d ago
  • Technical Support Engineer, Splunk o11y Cloud (Fedramp)

    Cisco Systems, Inc. 4.8company rating

    Computer technician job in Richardson, TX

    Meet the Team Join us as we pursue our disruptive new vision to provide a world-class, real-time observability platform that combines logging, monitoring, and tracing. We are seeking an individual with technical support or consulting experience to provide support services for the Splunk Observability Cloud solution. This individual will work closely with our customers and field delivery personnel to provide break-fix support, operational maintenance, and Premium support services. This position is an integral part of the long-term plan to grow the relationship with our customers, and the efforts put forth by this individual will directly impact the long-term success of the relationship. In order to succeed in this team, this individual must have the passion and energy to work in a fast-paced, customer-focused, and fun environment. Diversity Matters, we harness our unique strengths to deliver the best outcomes. We work closely with several different parts of the organization to learn and educate each other, then we build the right solution for all parties; transparency is at our core. We have fun doing phenomenal work with great people. Come become one of us. This role can be performed out of our Richardson, TX or Boulder, CO locations. Your Impact Support customers who have implemented the Splunk Observability Cloud SaaS solution, guiding the resolution of customer issues and escalations in a professional and timely manner, adhering to SLA guidelines. Provide clear and effective written and verbal communication to customers, including phone and Webex-based support. Collaborate with Splunk Development Engineers and Customer Success teams to address customer problems effectively. Contribute to the creation of technical knowledge content to empower customer self-service. Utilize existing troubleshooting skills and web technologies knowledge, while further developing expertise in development languages such as .NET, Java, and/or node.JS. Thoroughly investigate technical issues to determine root causes and propose effective solutions or workarounds. Support the reproduction of customer issues, file detailed bug reports, escalate cases to Engineering when necessary, and provide comprehensive documentation. Minimum Qualifications Applicants MUST be a U.S. Citizen due to the position may require access to U.S. export-controlled technologies, technical data, and/or sensitive government data. Flexibility to participate in on-call rotations may be required to support our federal customers. 3+ years of experience in customer support, technical account management, or a related field. A foundational understanding of Kubernetes, REST APIs, cloud computing, and observability concepts. Exceptional verbal and written communication skills. Strong troubleshooting and analytical abilities. Preferred Qualifications Excellent time management skills with the ability to effectively prioritize SLA-driven customer issues. A passion for technology and a dedication to thriving in an ever-evolving technical environment. A customer-centric attitude and a strong willingness to learn. A Bachelor's degree in computer science or a related field, or equivalent work experience. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada:The starting salary range posted for this position is $94,200.00 to $125,000.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours ofunused sick timecarried forwardfrom one calendar yearto the next Additional paid time away may be requested to deal with critical or emergency issues for family members Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: .75% of incentive target for each 1% of revenue attainment up to 50% of quota; 1.5% of incentive target for each 1% of attainment between 50% and 75%; 1% of incentive target for each 1% of attainment between 75% and 100%; and Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $117,600.00 - $171,500.00 Non-Metro New York state & Washington state: $102,400.00 - $165,800.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.
    $117.6k-171.5k yearly 2d ago
  • Cooler Service Field Technician (Midday)

    Coca Cola Southwest Beverages 4.4company rating

    Computer technician job in Dallas, TX

    Work days/Shift Hours - if applicable: Tuesday to Saturday / 11:30 AM - 8:00 PM Compensation: Starting pay ranges from $26.59 to $33.04 per hour, based on experience. Additional earning opportunities may include performance-based incentives, quarterly bonuses, referral bonuses, and comprehensive benefits. Additional Relevant Information: General Purpose Responsible for performing mechanical services on cold drink equipment. Duties and Responsibilities Maneuver equipment to perform all mechanical services on cold drink equipment including preventative maintenance. Keep all refrigeration equipment in proper operating condition. Maintain positive customer relationships. Prepare equipment in accordance with company standards. Ensure vehicle has appropriate levels of parts inventory. Maintain clean and safe work area. Qualifications Education: High school diploma or GED required. Refrigeration/HVAC trade or vocational certification preferred. Experience: 0-3 years of general technical experience required. 1 plusyears of refrigeration/HVAC experience preferred. Plumbing and electro/mechanical experience. Prior diagnostic troubleshooting. Demonstrated mechanical, technical and electrical aptitude. Basic computer skills. Valid driver's license and driving record within MVR policy guidelines. HVAC certification preferred. Applicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain Texas or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Coca-Cola Southwest Beverages. Please inform us at if you need assistance completing this application or to otherwise participate in the application process. Know Your Rights dol.gov Coca-Cola Southwest Beverages LLC is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $26.6-33 hourly 2d ago
  • IT Support Analyst - Part Time

    Peak Utility Services Group 3.8company rating

    Computer technician job in Fort Worth, TX

    Peak Utility Services Group is an integrated group of engineering and construction companies serving the Electric, Natural Gas and Telecommunications industry.  We provide a full suite of engineering, construction, operations, and maintenance services including repair, replacement, maintenance, and installation of natural gas, telecommunications, and electric infrastructure through five operating subsidiaries: Track Utilities, SiteWise, Kelly Cable, Riley Brothers and Superior Pipeline Services. Our Core Values: TRAITS : Trust, Respect, Accountability, Integrity, Teamwork, and Safety. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Desktop and printer issues. Outlook issues. Mobile device issues - tablets/smartphones/other technology. Information Technology (IT) Helpdesk - Lansweeper. Voice over Internet Protocol (VOIP). Badging to enter and exit building. Comcast and Century Link requests and issues. Document policies and procedures. Keep our IT information current - exchange, active directory, and similar. Onboarding and exit processes - setting up and wiping computers. Manage and support Smartphone Apps. Microsoft licensing. Special IT projects assigned by Controller. Roles and Responsibilities: Provide Tier 1-2 technical support for employees via phone, email, chat, and ticketing system. Troubleshoot and resolve hardware and software issues on laptops and mobile devices. Perform password resets and account management across multiple systems. Assist with device setup, configuration, and deployment. Support Microsoft 365 applications and basic administration tasks. Document issues and resolutions in the ticketing system. Collaborate with IT lead on projects and infrastructure improvements. Responsibilities and Requirements: Must work on-site at our Saginaw, TX office (travel to other DFW offices may be required). Reliable transportation and a valid driver's license with a good driving record. Ability to work under 30 hours per week. At least 1 year of IT experience or currently enrolled in an IT-related degree program. Basic knowledge of Windows operating systems, mobile operating systems such as Android and iOS, networking, and troubleshooting. Strong communication and problem-solving skills. Preferred Qualifications: Familiarity with Microsoft 365, Intune, and other Azure products and services. Experience with ticketing systems. Exposure to networking concepts and device setup. Certifications such as CompTIA A+, Network+, ITIL, or similar are preferred but not required. Notes: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.
    $38k-71k yearly est. 39d ago
  • Technical Support Analyst

    PBS Systems 4.3company rating

    Computer technician job in Arlington, TX

    Job Type: Full-time, Permanent Internal Job Title: Technical Support Analyst - Tier 1 Reports To: Team Lead, Technical Support Job Requirement(s): Travel throughout Canada and USA, 1 week per month No. of Openings: 01 “PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we've only just begun! “ The Opportunity: We are changing the way people buy and service cars one dealership at a time. In business for over 35 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry. Each month we welcome hundreds of new users to our software platform, and we need your help. We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules. And that is where you come into the picture. While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers. After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests. The Role: PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team. This role will support the PBS Install Services Team. As a Technical Support Analyst, you will provide top quality knowledge to our clients who contact our call center for issues or services providing immediate solutions and services or escalating, if necessary, to other departments. Technical Customer Service Representative is responsible for handling trouble shooting, documenting issues, training customers, and following up on incidents relating to our software/services and performing implementations. Responsibilities: Handling incoming external and internal issues, concerns, and requests through all our support channels (Phone, Email, Live Chat, etc.) within our department, and ensuring they are addressed in a professional and timely manner Logging and documenting all customer interactions within our ticketing system and escalating matters as required Collaborating with other groups/departments to streamline service delivery Identify opportunities to drive process improvements that positively impact the client's experience Develop knowledge and understanding of our software and the supporting Infrastructure Achieving relevant certification in line with department needs and requirements Achieving and exceeding KPI targets and other Metrics defined by the department Available to travel at least 1 week per month throughout the US and Canada Keeping abreast of Software enhancements and new releases, by reviewing release notes Commit to an ongoing personal development and cross-training as recommended by your Team Lead Qualifications: Relevant certification or post-secondary Diploma or Degree Valid Driver's License Strong understanding of Windows 7/8/10/11 Operating Systems and Windows 2019/2022 Servers Previous experience working with Networks (TCP/IP) Basic LAN/WAN knowledge CompTIA A+ and Network + Thorough understanding of PC hardware and software as well as Microsoft Products Excellent customer service skills Problem solving and trouble shooting skills Strong documentation abilities Effective time management and organization Strong multi-tasking and prioritization Excellent verbal and written communication skills Ability to work within and meet set deadlines Strong base knowledge of industry standard business applications Willingness to commit to an ongoing system of education and cross-training What we offer: Internal promotion and growth opportunities An education department dedicated to helping you with professional and personal development Internal promotion and growth opportunities Free parking Staff events Great referral bonus Staff discounts with GM, Dell, and more Should you be selected for an interview, you will be contacted via email. Please monitor your junk/spam folder. PBS Systems thanks all applicants for their interest, however only those selected for an interview will be contacted. PBS Systems is an employment-equity employer. Candidates who require accommodations throughout the recruitment process please contact the Recruiting Department.
    $33k-50k yearly est. 8d ago

Learn more about computer technician jobs

How much does a computer technician earn in North Richland Hills, TX?

The average computer technician in North Richland Hills, TX earns between $29,000 and $55,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.

Average computer technician salary in North Richland Hills, TX

$40,000

What are the biggest employers of Computer Technicians in North Richland Hills, TX?

The biggest employers of Computer Technicians in North Richland Hills, TX are:
  1. MHMR OF NUECES COUNTY
  2. Us Navy
  3. The Eagle
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