Mac IT Service Desk Technician L2
Computer Technician job in Livingston, NJ
12 Month W2 Contract (No Visa Sponsorship and No C2C)
Onsite 5x per week in Livingston, NJ - Local Candidates Only.
Pay up to $44/hr.
The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory.
The ideal candidate will have a solid background supporting both Mac and Windows environments, with a stronger emphasis on Mac. Experience supporting SaaS applications such as Okta, Slack, Google Workspace, Github, Gitlab administration, GenAI LLM platform administration are highly preferred. Zoom Rooms is a plus.
Responsibilities:
Be the face of IT to corporate employees in the respective office location.
Ensure that the physical IT technology in the office is operational (e.g. AV rooms, wifi, badge readers, cameras, etc).
Oversee the suite of collaboration tooling in use and ensure end users have great experiences using the tools provided.
Work to improve the procurement and asset management practices for IT hardware and software.
Be responsible for the physical inventory of computer assets, and ensure the local equipment is tracked efficiently and securely.
Work with Finance and IT leadership to manage budgets and costs for IT spend.
Work with the broader IT team to provide training, documentation, and learning opportunities to peers and IT staff on support processes and techniques.
Execute standard Onboarding & Offboarding processes for employees joining and leaving the company.
Engage directly with employees and internal users who are experiencing IT related service issues. Resolve incidents such as network access, hardware break/fix, and software related problems as well as execution of defined service requests (e.g., installing licensed software, provisioning user access to software applications).
Use defined escalation processes to escalate support issues that require staff with specialized skills or higher-level administrative permissions to resolve.
Utilize standard operation procedures (SOPs) to perform routine tasks and work with engineering teams to define new SOPs for common support functions.
Participate in after-hours, on-call support rotation.
Required Skills:
3+ years of IT end user support experience in a Mac focused environment (80% Mac/20% Windows)
Prior experience providing Desktop Support at Tier 2 levels as well as being in an active member of an on-call support rotation.
Experience using desktop imagining and MDM tools, such as Intune, SmartImager, Imperious, and SmartDeploy.
Thorough knowledge of PC hardware, PDA devices, desktop software, Windows 10 and 11, O365, anti-virus, internet browsers, and network connectivity.
Hands-on experience working with and updating support tickets in a ticket management platform such as ServiceNow, Zendesk, or Jira.
Customer focused approach to delivering excellent service and support to internal customers.
The estimated pay range for this position is USD $39.00/Hr. - USD $44.00/Hr.
Exact compensation and offers of employment are dependent on job-related knowledge, skills, experience, licenses or certifications, and location. We also offer comprehensive benefits. The Talent Acquisition Partner can share more details about compensation or benefits for the role during the interview process.
IRAP Programming Specialist - Technical Support Specialist
Computer Technician job in Woodcliff Lake, NJ
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Duration - 6+ months contract position, with the possibility of a 6-month extension depending on workload.
Shift Time - One week (8 AM to 4 PM) & One week (12 PM to 8 PM).
First 2 weeks all 5 days in office, after training hybrid schedule 3 days onsite / 2 days remote.
Key Responsibilities:
Reply and follow-up for TSARA/IRAP requests:
Remote software vehicle programming to verify and confirm mileage on vehicles after our dealers perform IB replacement due to NHTSA (National Highway Traffic Safety Administration) safety recall.
Provide an adequate and professional reply to TSARA / IRAP requests from dealers after reviewing information provided and programming the necessary software in vehicles as required.
Utilize all the internal information and systems such as FASTA, Current Issues library, Service Information Bulletins, Warranty History, etc to verify that the correct software and solution is installed on the vehicles as needed.
Software implementation & follow-up as required:
Work with Product Engineering regarding the release of new software solutions for our dealers as required.
Work with our Warranties department about our pilot programs for control unit recoveries as needed.
Follow-up closely with TSEs and Product Engineers in case of urgent and/or escalated cases from dealers.
Participate on internal and specialized technical training sessions as required, as well to plan and participate on internal workshop technical trainings on a regular basis and as needed.
Exchange of information with product engineer in relation to the customer complaints related to technical issues discovered through the IRAP process.
Required Qualifications
Bachelor Degree in Engineering preferred but not required, equivalent Technical Support experience with vehicles.
Min 5+ years in technical training and working experience as Master Technician level for vehicles.
Significant attention to detail to ensure that mileage on vehicles is correct and programming was successful.
Strong IT understanding and proficiency of utilizing different special Engineering software.
Excellent communication skills.
Good understanding of automotive technology.
Company Overview:
Infojini Consulting is a Staffing and Recruitment company and incorporated in Baltimore, MD.
Infojini caters various hospitals, health & wellness centers, pharmacy, and medical facilities over fifty states across the United States
Trade Support Specialist
Computer Technician job in Irvington, NY
We have an exciting opportunity for someone to join a world leading trader of agricultural commodities as Trade Support Specialist, supporting the trading team and US General Manager. The position is responsible for the management of positions (physical, futures and interest rate hedge) as well as to facilitate and maintain various trading reports. The role provides long term development potential for someone eager to demonstrate their skills and experience in the fast-paced soft commodities environment.
Volcafe Ltd is one of the world's leading international green coffee trading companies, operating in over 20 countries globally. Our expertise spans green coffee procurement and preparation, sustainability, blending, quality control, risk manage006Dent and export as well as importing and distribution. We supply the world's major coffee roasters and retail distributors with their green coffee requirements, with significant strategic growth ambitions for the future. We are part of ED&F Man Commodities, a world leading trader of agricultural products including coffee, sugar, molasses and animal feed.
Volcafe works across the whole green coffee supply chain to make coffee business better, together with our partners and employees. We have built and operate sustainable coffee supply chains across all our origins, addressing key economic, social and environmental issues in coffee farming communities. Our Volcafe Way farmer support programme engages with thousands of coffee farmers and provides a holistic response to the challenges they face.
Salary: $70,000 - 90,000 base salary, discretionary bonus and comprehensive benefits package.
Key Accountabilities
Trade Support Responsibilities
Maintain and update market, futures, inventory, open differential, and traceability reports with precision.
Processing daily sales, fixations, and contract addendums to ensure timely delivery of products and services within contracted terms.
Prepare end of month reports with the General Manager in coordination with US and global trading teams.
Partners with Logistics, Quality and Finance teams to streamline processes and enhance customer experiences.
Execute hedging activities in the futures market, ensuring compliance with terms and credit requirements.
Sales Support Responsibilities
Identify and develop leads in target markets networking and strategic initiatives.
Maintain and update CRM systems to track leads and opportunities efficiently.
Contribute to business development strategies to drive cost-effective, high value opportunities.
Skills and Experience
Bachelor's degree business, finance, economics, agriculture, or related field.
Considerable experience within the Trade or Sales Support or Execution, ideally within commodity trading (coffee trading preferably), FMCG industries or Banking if working directly with commodities.
Exposure to futures trading or hedge execution - highly advantageous.
Advanced proficiency in MS Excel essential and database experience with VBA, Python or SQL -highly advantageous.
Strong organizational skills with the ability to prioritize and meet deadlines in a high-pressure environment.
Excellent communication skills, both written and verbal, with a focus for problem solving and process improvement.
Proven ability to collaborate with multiple stakeholders.
Knowledge of sustainability standards and certifications including FLO, FTUSA, RFA and 4C - highly advantageous.
We recognise that talent comes in many forms, and we value potential just as much as experience. If this role excites you but you don't meet every requirement, we still encourage you to apply.
Our Offer
We provide a fast-paced, stimulating and truly global environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the global leaders in soft commodity trading.
Our Values
Respect, Integrity, Meritocracy, Client Focus, Entrepreneurship
Volcafe shares the values of our parent company, ED&F Man Commodities. Our values define who we are. They are the fundamental beliefs that determine our actions and guide our behaviour. They influence the way we communicate and collaborate, and define the way we engage with our clients, partners, and communities.
Our Commitment
Volcafe shares the commitment of our parent company, ED&F Man Commodities. We are committed to creating and sustaining an inclusive and diverse work environment where all employees are treated with dignity and respect. We are committed to promoting equal opportunities in employment and are focussed on actively building and developing diverse teams. All qualified applicants will receive equal treatment without regard to race, colour, sex, gender, age, religion or belief, ethnic or national origin, marital or civil partner status, physical or mental disability, military or veteran status, sexual orientation, gender reassignment (identity, gender expression), genetic information or any characteristic protected by local law.
We are willing to make any reasonable adjustments throughout our recruitment process.
To apply you must have the right to work for the provided location.
Service Desk Engineer
Computer Technician job in Stamford, CT
Job Details Stamford CT - Stamford, CT 2 Year Degree $60000.00 - $80000.00 Salary/year Day Information TechnologyDescription OMEGA SYSTEMS JOB DESCRIPTION
Service Desk Engineer Reports To: Service Desk Supervisor Division: Service Desk
FSLA: Exempt
Office Designation: In Office
Office Location: Stamford, CT
This position is responsible for support of OMEGASYSTEMS Customers and employees working from OMEGASYSTEMS offices as well as Customer locations and remote locations. Support includes, but is not limited to, developing solutions and documentation of solutions and providing server, network, desktop, printer and telephony services while sustaining high customer satisfaction.
The Service Desk functions as first line and escalation support to ensure the stable operation of the organization's Customer support as well as local office support services, including maintenance, troubleshooting applications, developing and testing solutions, documenting, resolving incidents and bug fixes. The individual will also assist in the maintenance of knowledge-based repository of common reported problems and resolutions to further increase effectiveness and efficiency for OMEGASYSTEMS Service Desk operations.
Functional Responsibility and Task Statements
Provide 2
nd
tier support through desk-side, remote, and local office support services
Watch for repeat tickets to find trending issues.
Work directly with Technical Account Manager on their customer's escalated issues.
Create new knowledge base articles to increase the rate of first line resolution
Follow documented processes for incident management and request fulfilment
Provide guidance and direction for escalated service issues
Demonstrates dedication to customer service and able to quickly assess risks
Analyze and document software requirements
Leadership and People Responsibilities
Work with other colleagues within OMEGASYSTEMS teams to deliver an effective Customer support service offering
Help ensure Customer support services teams are focused on achieving results using all resources available from initiation to resolution
Ensure that effective working relationships at all levels are achieved by simplifying complex technical messages and acting as an advocate of OMEGASYSTEMS Customer support teams both externally and internally
Technical Responsibility and Task Statements
Provide timely, resolution to technical support issues while following company standards
Properly log, prioritize, assign, track and respond to incidents and requests in a timely manner
Identify and resolve incidents within agreed SLAs, policies and procedures
Develop new support documentation of solutions that are used by Customer support services
Monitor incident trends and identify recurring incidents for resolution
Ensure that all relevant incidents are linked to an appropriate problem
Document and Test new solutions for OMEGASYSTEMS to use and implement in customer environments for problem resolution.
Perform root cause analysis as needed for problems; working closely with other OMEGASYSTEMS support teams
Install and maintain desktop hardware and software, provide PC hardware troubleshooting/repair
Use advanced tools/technical knowledge to remediate Customer problems and conduct scheduled installs
Analyze desktop usage and computer peripherals
Analyze, troubleshoot, correct, and document defects in existing software systems
Responsible for installation, testing, troubleshooting and repair of workstations
Responsible for installation and configuration of workstation software
Complete PC installation, maintenance, e-mail administration, and disk capacity monitoring
Provide accurate estimates for and track data on time spent adding new features and fixing defects
Ensure technical documentation is created and tested
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated.
Environmental: The job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, etc.
Travel Requirements: Minimal travel is required for this position.
Desired Qualifications and Skills
5+ years information technology experience supporting inbound Customer requests or issue resolution
High school Diploma
Experience with ConnectWise Manage software or similar ticketing system
Strong working knowledge of desktop and server operating systems (Windows, Linux, Unix, etc.)
Proficiency with Microsoft operating systems, Microsoft Office Suite Outlook, Word, Excel, and PowerPoint), and Microsoft desktop applications
Experience with Active Directory account creation, password resets, group membership changes, distribution groups and other AD functions
Experience supporting VPN clients and VPN Administration
Experience support LAN/WAN network infrastructure
Experience supporting applications running in an RDS or Citrix environment
Strong working knowledge of Office 365 user and mail administration
Proficiency with NTFS file permissions
Experience with internal and external DNS administration
Experience with creating, changing and troubleshooting Group Policies
Experience with VMWare and/or HyperV
Excellent listening, questioning, and customer service skills
Strong problem-solving and logical thinking skills, able to absorb and relate to new technical concepts quickly and build on knowledge learned
Ability to maintain composure, tact and effectiveness under stressful conditions
Ability to organize information, efficiently manage time and balance multiple priorities
Strong verbal and written communication skills, particularly an ability to relay technical concepts to a business audience
Preferred
Computer Field Technician
Computer Technician job in Moonachie, NJ
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Entry Level IT jobs
Computer Technician job in Jersey City, NJ
Beta Soft Systems is a leading provider of Information Technology, Consulting Services and outsourcing company with global operations in USA and INDIA. We collaborate with our clients to provide high performance resources.
Beta Soft Systems is a project based IT consulting company. Our focus on outcomes and our innovative approach has helped us become one of the fastest growing companies. We serve all Fortune 500 organizations.
Our client list includes fortune 500 Companies like Google, Wells Fargo, EBay, Pay Pal, Cisco, Juniper Networks, Barclay Bank, Intel, Apple, Bank of America, Ernst & Young, Charles Schwab and more.
Job Description
(Positions all across the USA)
Entry level jobs for Freshers/ Recent Graduates
Experience: 0-3 Years
1.
Software Tester/ QA Tester :
This position is responsible for working in a diverse, demanding computing environment which requires strong analytical ability, flexibility, communication, and interpersonal skills. Candidate must be flexible and excited about working in a fast paced company; have proven communication and organizational skills; and be willing and able to focus on both internal and external customer service to meet business needs.
2. Entry Level Business Analyst:
Entry level business analyst / Project Manager, You'll be expected to capture complex processes and requirements from business experts in detail to form concrete, practical requirements. You'll need to coordinate with management and IT team to further refine and develop solutions for these requirements.
Qualifications
For Software Tester/ QA Tester:
Eligibility Criteria
A recent degree in Computer Science, Engineering, or Electrical Engineering.
Some C or C++ or SQL or JAVA Knowledge or some Coding/ Programming prefered.
Freshers with the above stated technical skills will also be considered.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Detail orientated
Analytical thinker
For Entry Level Business Analyst:
Eligibility Criteria
A recent degree in MBA, Computer Science or Engineering.
Eligibility and willingness to work anywhere in US (Citizens, GC, OPT, CTP).
Proven organizational skills with strong attention to detail
Strong verbal and written communication skills
Strong decision-making and problem-solving skills
Effective interpersonal skills and ability to work in a team environment
Additional Information
Benefits
Placements with Fortune 500 clients.
H1B Sponsorship for student's Visa
Salary hike after 6 months on the project
Referral Bonus of 500$: REFER YOUR FRIENDS AND EARN 500 DOLLARS PER REFERRAL.
IT Help Desk Support - Level II
Computer Technician job in Roseland, NJ
Summary Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client's business needs.
Duties & Responsibilities
Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
Deploying and managing Windows Servers and Active Directory
Designing Local Area Networks
Implementing and monitoring network security
Optimizing and maintaining network software and hardware
Building and deploying file servers and cloud computing solutions
Configuring and deploying VOIP solutions
Performing network infrastructure troubleshooting
Manage Microsoft Exchange Server
Telephone solutions
Monitors alert systems and take appropriate action as per guidelines.
Ability to use various messages in an event log to affect repairs.
Receive escalated service requests requiring an enhanced response.
New User On-boarding
Qualifications & Requirements
Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
3 years of experience in a client-facing environment such as sales engineering
Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
Possesses strong organizational and time-management skills
Experience writing proposals for and implementation of technical solutions to fulfill business needs
Results-oriented, self-motivated, energetic, professional, reliable, and a team player
Strong understanding of technology and business productivity systems
Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
Sales training experience is a plus
Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
CompTIA Net+ and/or CompTIA Security+
MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Desktop Support
Computer Technician job in Middletown, NY
Full job description
The Desktop Support Technician will report to the Site Manager and possess a minimum of 5 years' experience in Microsoft network administration, support, troubleshooting, and design Matrix Global Services (MGS) is a customer focused IT services company in business since 2001. With a vertical specialty in the healthcare sector, MGS is searching for proven Desktop Support Technicians with the professionalism, drive, and experience to cover staffing needs for 2-3 months.
Responsibilities Include:
Troubleshooting a wide range of technical issues from the desktop to the firewall
Executing scheduled maintenance and administration tasks
Documenting and testing all work to maintain high level of solution quality
Protecting client data and adhering to all client regulatory obligations
Working with the Account Management and the Project Management team to manage customer expectations, deliverables, and satisfaction.
Identifying and communicating client requirements to the Director of Operation and Account Manager
Planning, executing, and implementing hardware and software projects
Professional Requirements:
· 5+ years' experience as PC Support Tech
Healthcare IT and/or SMB experience a plus
Excellent customer service attitude
Ability to operate independently with limited supervision and a strong work ethic
Ability to engage with customers, partners, and colleagues.
Excellent oral and written communication skills
24 x 7 availability to respond to emergency situations
Time management and superior problem-solving skills
Excellent organizational skills with the ability to team with others to develop and implement complex projects.
Industry Certifications preferred
Bachelor's Degree preferred
Knowledge of all technical layouts:
· Networking, network design and network security experience.
· Experience with a broad range of security products such as Firewalls, AV, VPNs, Authentication, Content Filtering, etc. in a variety of network implementations.
Salary Range:$20- $35 an hour
Matrix is a global, dynamic, fast-growing technical consultancy leading technology services company with 13000 employees worldwide. Since its foundation in 2001, Matrix has made more travelers and acquisitions and has executed some of the largest, most significant. The company specializes in implementing and developing leading technologies, software solutions, and products. It provides its customers with infrastructure and consulting services, IT outsourcing, offshore, training and assimilation, and Ves as representatives for the world's leading software vendors. With vast experience in private and public sectors, ranging from Finance, Telecom, Health, Hi-Tech, Education, Defense, and Secu city, Matrix's customer base includes guest organizations in Israel and a steadily growing client base worldwide. We are comprised of talented, creative, and dedicated individuals passionate about delivering innovative solutions to the market. We source and foster the best talent and recognize that all employee's contributions are integral to our company's future. Matrix- success is based on a challenging work environment, competitive compensation and benefits, and rewarding career opportunities. We encourage a diverse work environment of sharing, learning, and ceding together. Come and join the winning team! You'll be challenged and have fun in a highly respected organization.
To Learn More, Visit: ******************
EQUAL OPPORTUNITY EMPLOYER: Matrix is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind. Matrix is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. All employment decisions at Matrix are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in our locations. Matrix will not tolerate discrimination or harassment based on any of these characteristics. Matrix encourages applicants of all ages
.
IT Technician
Computer Technician job in Sparta, NJ
Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.
Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.
We are a journey of continuous growth - now looking for our next star - a passionate IT Technician. This position reports to the IT Supervisor and will work in Sparta, TN.
About the position
As an IT Technician of the Sparta, TN team, you will be involved in managing the IT ticketing system, ensuring timely resolution of issues, and maintaining accurate records of IT assets. This role involves daily review of help desk tickets, reporting critical issues, and maintaining documentation for standard operating procedures and software requirements. The IT Technician will handle asset management, troubleshooting, and maintenance tasks to support the smooth operation of IT services.
Your main responsibilities
Oversee the IT ticketing system, ensuring all issues and requests are logged and resolved promptly. Report any tickets older than two days to the IT Supervisor daily.
Ensure all required fields are completed and solutions documented before closing tickets. Attach relevant screenshots to tickets.
Report any critical issues that could impact production to IT Supervisor.
Maintain an accurate inventory of all IT hardware, including location, asset number, MAC address, and assigned user. Tag new and existing equipment with asset numbers.
Record and address any issues with tagged equipment, such as printers, scanners, laptops, etc.
Build and maintain base PC configurations and related SOP documents. Ensure procedures are applied to tagged equipment and reviewed by the IT Supervisor.
Create and maintain SOPs for IT operations, reviewed biannually by the IT Supervisor. Develop a Knowledge Base for issue resolution, referencing SOPs for detailed information.
Record software requirements for each department, including version and update status. Maintain documentation on supported software.
What do we offer?
You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow and take on new challenges. The growth at Dometic is continuous - which gives you great possibilities to evolve with the company.
Medical/Dental/Vision Insurance
Employee Assistance Program (EAP)
Disability insurance (STD/LTD)
401 (k) with company match
PTO
Company defined holidays and two floating holidays for you to use as you choose
Paid maternity/paternity leave
Tuition assistance
Membership reimbursement (wholesale club and gym)
Employee discounts on our incredible products
Opportunities to make an impact
IT Help Desk Technician 1 - Paramus, NJ
Computer Technician job in Paramus, NJ
At Longbridge, we love seniors and we're passionate about helping them unlock the power of one of their greatest assets-their home equity.
As a leading provider of home equity solutions for seniors, we're committed to helping older homeowners make the most of what they've worked hard to build, so they can live the retirement they imagined.
And we don't just do it well, we do it
really
well. With an “Excellent” rating on Trustpilot and over a thousand customer testimonials, we've earned a reputation for making it easy and stress-free to access home equity-with guidance every step of the way.
But it's not just our customers who love us-our team does, too! We've been named a Great Place to Work three years in a row because we believe that when people enjoy what they do and where they do it,
everyone
wins.
Why Longbridge?
At Longbridge, we don't just offer jobs, we offer careers that grow with you. Here's why you'll love being part of our team:
Grow With Us - We're big believers in investing in our people. From top-notch training to clear career paths, we support your professional growth every step of the way. Plus, we love promoting from within-because when you succeed, we all do.
A Culture That Clicks - We work hard, but we have fun doing it! Whether it's team-building events, friendly competitions, or just an atmosphere of open communication and collaboration, we make sure work feels less like “just work.”
Benefits That Have Your Back - We've got you covered with best-in-class health plans (medical, dental, vision, HSA, and FSA), generous PTO, paid holidays, company-paid life insurance, and a competitive 401(k) match. Because taking care of our team is just as important as taking care of our customers.
If you're looking for a place where your work truly makes a difference, we'd love to have you on board. Apply today and let's do great things together!
Job Description
General Responsibilities:
This entry level IT Help Desk Technician 1 role will be responsible for handling: break/fix, troubleshooting, software installation, hardware upgrades and repair, management of the IT inventory, logistics, and assist the Service Desk Supervisor with other projects as assigned. This position is located in LBF Headquarters in Paramus, NJ Monday - Friday. Additionally, the ideal candidate will provide support for those employees in the Paramus office, as well as remote support for our branch in Houston, Texas.
Primary Job Duties:
Respond to end user phone, email, and in-person requests for support to resolve computer, application, system, or device performance issues.
Diagnose and resolve technical issues remotely.
Escalate technical issues to level 2 technicians as appropriate.
Address assigned tickets in a timely manner and provide regular updates to customers on their support requests.
Setup, configure, and ship laptops, monitors, and peripherals to new employees and existing employees as needed.
Organize and manage IT physical inventory and assist with logistics.
Preform any other ad-hoc department related duties as needed.
Qualifications
Required Education and Experience:
College degree required
1-2 years of experience in a Helpdesk Support position preferred
Excellent technical troubleshooting skills and non-technical communication skills
Experience with providing local and remote end-user system support
Possess the ability to work with various levels within the organization and help assist with departmental onsite meetings
Knowledge of installation, configuration, reimaging, and support of computer systems hardware and software. Including peripheral devices and accessories
The Ideal candidate will possess the follow skill sets:
Knowledge of Windows 10 and 11 Desktop/Workstation Operating Systems
Copilot application suite (Outlook, Word, Excel, etc.) required Remote management software preferred
Customer service oriented excellent written, oral, and interpersonal communication skills
Experienced in planning and executing with organizational skills
Ability to learn and adapt quickly to new technology, manage high profile stress related service tickets with a positive customer service attitude
Proactive thinker with attention to detail and the ability to follow tickets to conclusion
Working outside normal business hours may occasionally be required
Must be able to read, analyze, follow, and interpret procedures, manuals, policies, and vendor documentation
Knowledge of Microsoft Azure, Azure Active Directory, Intune a plus
General knowledge of OneDrive / SharePoint, Virus/Malware/Spyware diagnostic removal techniques a plus
Additional Information
Full benefits
401(k) with company match
Paid time off
Working in a growing and dynamic industry
LBF is an EEO/AA/Vet/Disabled Employe
Please note that salaries that are estimated on various job sites may not reflect the actual compensations. Job sites, set the estimated salary, not Longbridge Financial.
Important Note: When you click on a video, certain personal information may be sent to the video provider (such as YouTube, Vimeo, etc.). To learn more about our privacy practices, please review our company Privacy Notice.
Technical Support Specialist
Computer Technician job in Paramus, NJ
General Purpose of Job/Summary:
The technical support specialist monitors inbound service requests; provide timely updates and resolution to open service requests; troubleshoot end user issues and escalate as needed; perform software installation and hardware repair; research and implement fixes for new issues; provide remote support, computer imaging and set up; and perform other duties and projects as assigned.
Essential duties and responsibilities include but are not limited to:
• Handle break/fix, configuration issues, troubleshooting, software installations, and hardware repair (including in-house repair or coordinating depot services)
• Provide first and second tier knowledge and support of all client applications and escalate infrastructure issues when required.
• Collaborates with systems administrator and/or infrastructure team
• Resolve and update Service Requests accurately and timely within the company’s designated platforms and SLA
• Provide documentation of resolutions within the Knowledge Base and assist with publishing Knowledge Articles.
• Ensure end-user experience meets the expectations of the organization, (i.e. employee onboarding and offboarding experience and training)
• Follow standard operating procedures and provide feedback as necessary (i.e. onboarding, systems access)
• Responsible for maintaining asset management, such as inventory and end user devices
• Responsible for creating and conducting training programs to educate our users on all our desktop platforms
• Assist in project work as needed
• Administer user accounts including Add/Change/Delete functions.
• Administer device provisioning including mobile devices ( using Microsoft Intune
• Administer MFA/2FA authentication services, including Okta and Microsoft Authenticator.
• Printers/copiers/plotters
• Phone systems (work with phone provider on all provisioning and troubleshooting
• Mainting
• Process improvements:
o Analyze tools used by the organization and find ways to fully utilize the existing tools within the organization
o Analyze tickets, and user behaviors and identify opportunities to enhance the system, processes or educate users
• Administer Office 365 users including E-Mail, SharePoint, OneDrive and all Office products.
• Administer and support VOIP and Video Conferencing solutions
• Provide white glove support for VIP employees, including C-Suite executives
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Communicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups.
• Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day
• Ability to travel between offices as necessary. This position will support the NY and NJ offices onsite
• Flexibility for attending or responding to early morning and late night meetings and inquiries
• Ability to provide after-hours support when needed
Cybersecurity
• Collaborate with cybersecurity team and managed service provider on UE cybersecurity initiatives, including the vulnerability management program, risk management program, and remediations.
• Assist with Disaster Recovery and business continuity plan as it relates to technology as needed
• Report cyber-attacks
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.
Job Qualifications:
• Experience with cloud technology including Azure and M365
• Excellent technical knowledge of desktop/laptop hardware and mobile devices
• Working technical knowledge of network protocols and operating systems
• Excellent knowledge of Active Directory
• Experience with helpdesk and remote control tools
• Technical certifications are a plus, but not required.
Education/Experience:
Required
• BS/BA in computer science, information systems, or related field; or equivalent work
• 2-5 years of IT Helpdesk experience
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IT Technician
Computer Technician job in Englewood, NJ
Do you have proven Level 2 and Level 3 IT support experience?
Do you have experience working for an MSP?
Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
Are you motivated by learning and want to work for a company that will invest in your education and growth?
Do you have outstanding communication skills?
Do you want to join a supportive, dynamic small IT team ?
We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
IT Datacenter Technician
Computer Technician job in Jersey City, NJ
Why work at Nebius Nebius is leading a new era in cloud computing to serve the global AI economy. We create the tools and resources our customers need to solve real-world challenges and transform industries, without massive infrastructure costs or the need to build large in-house AI/ML teams. Our employees work at the cutting edge of AI cloud infrastructure alongside some of the most experienced and innovative leaders and engineers in the field.
Where we work
Headquartered in Amsterdam and listed on Nasdaq, Nebius has a global footprint with R&D hubs across Europe, North America, and Israel. The team of over 800 employees includes more than 400 highly skilled engineers with deep expertise across hardware and software engineering, as well as an in-house AI R&D team.
New data center development:
We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You'll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.
The role
As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center's IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. This is a shift-based role and may also require occasional travel between data center locations.
You're welcome to work in our colocation in Vineland, New Jersey .
Your responsibilities will include:
* Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure.
* Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
* Installation, upgrading and dismantling of hardware based on operational requests and requirements.
* Managing and maintaining the connectivity of fiber optic cables and patch cords.
* Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
* Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
* Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
* Collaborate with key stakeholders, including (teams, executives).
* Lead and manage (specific workflows, processes, projects).
* Monitor and evaluate progress on (specific projects).
We expect you to have:
* 3+ years of hands-on experience in diagnosing and resolving server hardware issues.
* A solid understanding of data center operations, as well as server and network equipment principles.
* Basic proficiency in the Linux operating system and familiarity with command-line tools.
* Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
* Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
* A proactive, responsible and goal-oriented approach to work.
It will be an added bonus if you have:
* Valid Driving License
* Project planning skills
Key Employee Benefits:
* Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
* 401(k) Plan: Up to 4% company match with immediate vesting.
* Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
* Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.
Compensation
We offer a competitive rate from $25/hr - 40/hr, based on your experience
Join Nebius Today!
What we offer
* Competitive salary and comprehensive benefits package.
* Opportunities for professional growth within Nebius.
* Hybrid working arrangements.
* A dynamic and collaborative work environment that values initiative and innovation.
We're growing and expanding our products every day. If you're up to the challenge and are excited about AI and ML as much as we are, join us!
Production Support Technician
Computer Technician job in Morris Plains, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
This role ensures that all components are adequately supplied and kitted to adhere to the production schedule along with handling media related activities within the ISO 8 area.
Major Accountabilities
ISO 8 Activities:
Ensure accurate SAP inventories are maintained for all components.
Proper status segregation and storage of media lots.
Support the maintenance of an audit ready state of the ISO 8 Area
Timely response to all module requests.
Batch Records are properly kitted and staged based on production schedule.
All gowning materials in the ISO 8 area are maintained to adequate levels.
ISO 8 area has ample supply of non-inventory items
Logbooks entries are clear and complete.
Kanban system is utilized to ensure FIFO
Equipment cleaning is performed as required
Ensure Batch records are reviewed and corrected in a timely manner.
Skills:
1-3 years of related experience in cGMP/FDA regulated industry.
Warehouse experience preferred.
SAP knowledge preferred.
Other Qualifications:
Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
Must be well organized, flexible and work with minimal supervision.
Ability to lift up to 50 lbs.
Alternate shifts, weekends and overtime will be required
Requires handling of chemicals such as corrosives, solvents & bio-hazardous materials
Qualifications
High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Akriti Gupta
**************
Morristown, NJ 07960
Deskside Technician I
Computer Technician job in Harrison, NY
Details: Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed?
3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience.
Experience with basic hardware printer support
Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
What you"ll get
Work with brilliant minds, often within a global capacity.
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
Why we"re different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making.
Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: *******************************************
Details: What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
2+ years corporate desk side support experience with strong emphasis supporting Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Microsoft Office 2016 including Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience.
Experience with basic hardware printer support
Experience corporate VPN, Intune, Bitlocker, SCCM, and RDP
2+ Mac support experience preferred.
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
What you'll get
Work with brilliant minds, often within a global capacity.
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
#LI-LG1#LI-ONSITE
IT Technician
Computer Technician job in East Hanover, NJ
Full-time Description
Join Weiss-Aug - A Leader in Precision Manufacturing and Innovation
Be part of a company that's shaping the future of manufacturing where your ideas, skills, and passion matter.
Weiss-Aug, is a leading provider of advanced manufacturing and engineering solutions with advanced facilities across the U.S. and Mexico for over 50 years.
Why Join Us?
At Weiss-Aug we are driven by a commitment to excellence, innovation, and continuous improvement. As a recognized leader in the industrial and commercial sectors, specializing in high-volume metal stamping, thermoplastic molding, and value-added assembly solutions for the medical, aerospace & defense, automotive, interconnect, telecommunications and consumer goods industries, we take pride in cultivating a collaborative and forward-thinking work environment.
We're currently seeking a passionate and skilled IT Technician to join our team and contribute to our mission of delivering high-quality, engineered solutions to our customers worldwide. In this role you will be responsible for installing, maintaining, and troubleshooting computer hardware and software systems within a manufacturing organization.
Responsibilities:
Tier 1 technical support for users on-site and remotely connected. Troubleshoot, diagnose, and provide resolution for network, Windows PC hardware and software related issues.
Provide software and hardware support including user support, upgrading, testing, and implementation.
Setting up, supporting, and troubleshooting/repairing/upgrading computers, phones, printers, and servers; installing software, writing/running reports, and general user support in office and manufacturing areas.
Software/hardware setup and configuration. Running and hooking up cables and wires and assisting users in using software/hardware.
Work with other IT staff with projects. Including in-depth research, hardware/software upgrades, purchasing, implementation, and testing.
Develops and implements various training, job aids, and instruction for users on the use of operating systems, networking, applications, and databases.
Create and maintain documentation: system configurations, internal IT procedures.
Evaluating new hardware and software; advises on hardware and software alternatives; recommends standards for selection of software.
User account administration (including door access).
May require periodic travel to remote satellite offices.
Requirements
Software Knowledge:
Windows OS
Microsoft Office
Active Directory
Hardware Knowledge:
Working knowledge of network connectivity
Working knowledge of computers, printers, peripherals, etc
Personal Skills:
Good interpersonal, communication, and technical writing skills
Detail oriented and good analytical skills
Self-motivated and able to work independently without constant supervision
Experience:
1-3 years technical support, Windows clients, Microsoft Office
1-3 years Windows administration & support
1-3 years network connectivity/security administration & support
Education:
A.S. degree in Computer Science or equivalent technical training/certification
Relevant certifications: CompTIA: A+, Network+, Server+, Security+
Microsoft: MTA, MCP
This position is at our
East Hanover, NJ
location.
Pay Range: $23/hr. to $25/hr.
Other Benefits Include
Medical, Dental and Vision
401 (k) with company match
Holiday, Vacation and Sick Time
Tuition Reimbursement
Health Savings Accounts (HAS)
Flexible Spending Accounts (FSA)
Cigna Wellness Incentive Program
Employee Assistance Program (EAP)
Short Term Disability
Group Life and Accidental Insurance
Sun Life - Accident, Critical Illness, and Hospital Indemnity Insurance
Smoking Cessation Program
Pet Insurance
US Pay Transparency
The base salary for this role will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, experience, and internal consistency.
If your salary requirements exceed the advertised range and you remain interested in Weiss-Aug, we encourage you to apply.
Weiss-Aug is an Equal Opportunity/Affirmative Action Employer. Applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, protected veteran status, disability, or any other characteristics protected by applicable federal, state, or local law.
Notice to Agency and Search Firm Representatives: the Weiss-Aug Group is not accepting unsolicited emails from agencies and/or search firms for this job posting.
Internship Opportunity - Computer Science related major
Computer Technician job in Parsippany-Troy Hills, NJ
ACG believes in successful career development. As an Intern with ACG you will experience hands-on training, and learn how to apply IBM Business Analytics Technologies to develop business solutions. Learn from top consultants and work alongside IT professionals, designing, developing, implementing and supporting first-rate business solutions. Commonly used technologies are IBM Cognos TM1, Python, VBA, Oracle and SQL Server.
This internship will be a 4 week program requiring approximately 24 hours per week. The work will be done remotely and hours are flexible. The goal of the program is to begin training in the IBM Cognos Planning Analytics technology stack. Participates in this program will be considered for full time hybrid positions in Parsippany, NJ when and if they become available. This internship pays $20 per hour for participation in the program.
Qualifications:
We are looking for an intern that will complete their undergraduate degree in December 2025 or a recent college graduate. Major must be in Computer Science, MIS or Finance/Business with experience in a programming capacity along with solid programming coursework. Previous classes and an interest in Finance is also a strongly desired skill set in a candidate. Will consider the following programming skills: General Object Orientated Programming concepts, Java, C, Python or Visual Basic, Relational Technologies (SQL Server, Oracle, SQL querying). Must have excellent communication skills.
IT Operations Technician II
Computer Technician job in Weehawken, NJ
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Level 1 NOC Engineer will report to the NOC Lead/Operations Manager and be responsible for providing Level 1 phone support, network monitoring, and technical support with Lumen to one of our largest financial customers.
**The position is based at our client's site in Weehawken NJ. Work shift is Monday-Friday 4:00 PM - 12:00 AM.**
**The Main Responsibilities**
+ Demonstrate a thorough understanding of monitoring tools
+ Demonstrate understanding of customers' applications and components associated with each application.
+ Single point of contact for all customer communications and escalations.
+ Thorough understanding of Monitoring Tools, IT standard operating procedures (SOP), work instructions (WI), and Server support documentation for Network Operations Center (NOC).
+ Rack, stack, and cable equipment as needed.
+ Provide training and mentoring to other team members as they progress in mastering their professional skills and as they learn company and industry best practices
+ A strong team player who is accountable towards business urgency, work in shifts to provide onsite 24x7 coverage to customer, be flexible to work beyond stipulated hours
**Essential duties:**
+ Analyze and report network and server alerts generated by the monitoring tools (such as SevOne, IP SLA) to the NOC Lead, Network Engineer, and Nextgen Domain Operations per escalation matrix.
+ Act as the first line of contact for all Trouble Ticket issues, maintain the shift log, and deliver the report to the customer's distribution list.
+ Create and follow up to change requests, incidents/Break-fixes, and perform other scheduled activities within the SLA requirements.
+ Interface with financial customer's personnel and vendor personnel including Network (Arista, Cisco), Carriers (Zayo, Crown Castle), market data providers (ICE, NASDAQ, BATS), Server (HP) and storage (NetApp) to perform needed support.
+ Provide input to shift reports and coordinate the handover of incomplete activities to the next-shift engineers.
+ Do periodic physical checks of the cages at NJ2x and NJ3 data centers to look for anomalies in server, network, and facility infrastructure.
+ Coordinate and store all IT equipment with Lumen shipping department.
+ Maintain vendor and visitor contact lists, and escort authorized visitors to the cage (with backup provided by other Lumen on-duty local or remote NOC personnel).
+ Create tickets and coordinate server break fixes with the financial customer's server maintenance vendor.
+ Maintain inventory of spare parts for Network and Server equipment.
+ Occasional emergency restarts of equipment in the data center, as needed.
**What We Look For in a Candidate**
**Qualifications**
+ Technical knowledge and understanding of basic network design and iOS commands.
+ Experienced with various monitoring tools and ability to perform basic troubleshooting
+ Racking, stacking and cabling of equipment
+ Excellent phone and written communication skills
+ Self starter requiring to work with little or no direction
+ Ability to handle multiple tasks and responsibilities
+ Ability to follow through and bring closure to open incidents
+ Ability to maintain professional demeanor under pressure like conditions
+ Ability to travel between sites located in North Jersey.
**Desired skills:**
+ Certification(s) in areas of expertise MCP, CCNA or higher
**Education or Equivalent Experience:**
+ Minimum of 2 to 4 years relevant experience in NOC/production support environment (preferably in banking/brokerage industry
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$69,713 - $92,950 in these states: NJ
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits* (****************************************************
Bonus Structure
Requisition #: 335243
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
07/16/2025
Deskside Technician I
Computer Technician job in Harrison, NY
Job Description Who we are Stefanini is a full service global provider of offshore, onshore and nearshore IT services, including application development and outsourcing services, IT infrastructure outsourcing (help desk support and desktop services), systems integration, consulting and strategic staffing to Fortune 1000 enterprises around the world. We have over 25,000 employees across 77 offices in 40 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do?
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
Provide hardware/software support services to onsite client including break/fix
Implement virus detection and eradication procedures
Diagnose end-user system failures and implement repair solutions
Diagnose printer and other peripheral devise failures and implement repair solutions
Troubleshoot network devices in order to ensure connectivity from the PC to the Network
What do you need to succeed?
3+ years corporate desk side support experience with strong emphasis supporting Windows 7 and Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Experience supporting Microsoft Office 2007, Microsoft Office 2016 including MS Lync, Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience.
Experience with basic hardware printer support
Experience with Symantec productions including Endpoint Protection, Bitlocker, SCCM, and RDP
What you"ll get
Work with brilliant minds, often within a global capacity.
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual trainings as well.
Why we"re different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making.
Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: *******************************************
What do you need to succeed?
Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware
Able to uphold a positive attitude at all times, even under stressful conditions
Experience supporting remote facilities and users
Excellent verbal and written communication skills
High level of professionalism and strong personal interaction skills
Ability to perform in-depth research and troubleshooting for complex technical issues
Ability to prioritize and complete all work tasks with minimal supervision
Ability to walk, bend, stand for long hours, and lift equipment up to 50 pounds
Ability and willingness to learn new technologies
High School Diploma (required)
Deskside / Desktop / End User Computer experience, ideally in a corporate environment
Proven ability to handle challenging, rapid-response user support
Proven ability to balance, prioritize and organize multiple tasks
2+ years corporate desk side support experience with strong emphasis supporting Windows 10
Experience troubleshooting and replacing hardware on Lenovo PCs
Experience using Active Directory
Microsoft Office 2016 including Microsoft Outlook Web Application (OWA) and the Outlook 2016 client
Experience troubleshooting wireless connectivity issues
Quality Customer Service skills
VPN experience.
Experience with basic hardware printer support
Experience corporate VPN, Intune, Bitlocker, SCCM, and RDP
2+ Mac support experience preferred.
Desired Characteristics
A+ Certification
Microsoft Certified Professional (MCP)
ITIL Foundations
Lean Six Sigma
What you'll get
Work with brilliant minds, often within a global capacity.
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well.
Why we're different
Brazilian and privately owned company;
Agility, flexibility, and innovation are in our DNA;
Flat organizational structure which enables faster communication and decision making;
#LI-LG1#LI-ONSITE
Production Support Technician
Computer Technician job in East Hanover, NJ
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
• Ensure accurate SAP inventories are maintained for all components.
• Proper status segregation and storage of media lots.
• Support the maintenance of an “audit ready” state of the ISO 8 Area
• Timely response to all module requests.
• Batch Records are properly kitted and staged based on production schedule.
• All gowning materials in the ISO 8 area are maintained to adequate levels.
• ISO 8 area has ample supply of non-inventory items
• Logbooks entries are clear and complete.
• Kanban system is utilized to ensure FIFO
• Equipment cleaning is performed as required
• Ensure Batch records are reviewed and corrected in a timely manner.
Qualifications
Skills:
• 1-3years of related experience in cGMP/FDA regulated industry. Warehouse experience preferred.
• SAP knowledge preferred
Qualifications:
• Strong interpersonal, written and communication skills along with problem solving and follow-up skills are required.
• Must be well organized, flexible and work with minimal supervision.
• Ability to lift up to 50 lbs.
• Alternate shifts, weekends and overtime will be required
• Requires handling of chemicals such as corrosives, solvents & bio-hazardous
Education:
• High School Degree or GED equivalent.
Additional Information
For more information, Please contact:
Sneha
************