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Geographic Information Systems Technician
Insight Global
Computer technician job in Charlotte, NC
Insight Global is looking for a GIS Technician to support a large Engineering Consulting firm in the Charlotte, NC area. On a Day to day basis this resource will:
Analyze Geographic Information Systems (GIS) data to identify spatial relationships or display results of analyses, using maps, graphs, or tabular data.
Maintain or modify existing Geographic Information Systems (GIS) databases.
Enter data into Geographic Information Systems (GIS) databases, using techniques such as coordinate geometry, keyboard entry of tabular data, manual digitizing of maps, scanning or automatic conversion to vectors, or conversion of other sources of digital data.
Review existing or incoming data for currency, accuracy, usefulness, quality, or completeness of documentation.
Perform geospatial data building, modeling, or analysis, using advanced spatial analysis, data manipulation, or cartography software.
Design or coordinate the development of integrated Geographic Information Systems (GIS) spatial or non-spatial databases.
Must Haves:
Bachelor's or Associate's degree in a related field (Geology, Geography, Environmental Science, GIS, etc)
$37k-63k yearly est. 4d ago
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Field Service Technician - Level III
I3 Infotek Inc. 3.9
Computer technician job in Charlotte, NC
Position Type: Full-Time | Day Shift
Travel: Up to 85% (Majority Air Travel)
About the Role
We are seeking an experienced Field Service Technician - Level III to support installation, troubleshooting, and repair of high-precision CNC machinery at customer sites across the U.S. This role is ideal for technicians who can work independently while collaborating with customers and internal teams.
Key Responsibilities
Travel to customer sites for CNC machine troubleshooting, repairs, and installations
Install new equipment, retrofits, and design improvements
Diagnose customer issues via phone/email and on-site support
Perform mechanical alignment, CNC control, servo, PLC, and automation troubleshooting
Create technical bulletins, service documentation, and trip reports
Maintain compliance with company safety policies and OSHA standards
Communicate status updates to customers, distributors, and service management
Qualifications
Associate Degree in Electronics or equivalent experience
5+ years of experience with CNC controls, servo systems, PLCs, and automation
Strong mechanical background (hydraulics, pneumatics, precision measurement)
Prior machine tool experience (Okuma preferred)
FANUC CNC experience (preferred)
Basic technical writing skills (preferred)
Skills & Competencies
Strong troubleshooting and analytical skills
Ability to read blueprints and electrical schematics
Proficiency with precision measuring tools (laser, ball bar, micrometers, etc.)
Customer-focused mindset with excellent communication skills
Ability to work independently in a fast-paced, travel-heavy role
$42k-68k yearly est. 2d ago
Field Service Technician
MSR Technology Group
Computer technician job in Charlotte, NC
About the Company
The Field Service Technician Level 2-4 is responsible for troubleshooting and repairing various client products and installing high-tech machinery when necessary. This includes diagnosing issues in mechanical alignment, hardware, software, peripheral devices, and automation. The technician will provide feedback to management and customers through detailed trip reports and will assist in creating technical manuals to improve the troubleshooting ability of distribution network. This role directly contributes to the success of the customer service department by resolving complex issues beyond the scope of distribution's capabilities.
About the Role
The Field Service Technician Level 2-4 is responsible for troubleshooting and repairing various client products and installing high-tech machinery when necessary.
Responsibilities
Travel to Customer Sites:
Troubleshoot and repair client products as needed.
Install new equipment and retrofits, including design improvements.
Provide technical support for installation and repairs via phone or email.
Documentation & Reporting:
Generate technical bulletins, repair manuals, and provide detailed trip reports.
Adhere to all company policies, safety practices, and provide feedback to management.
Qualifications
Experience/Education:
Associate's Degree in Electronics or equivalent experience.
Minimum of 5 years' experience in CNC controls, servo systems, PLCs, automation, and mechanical systems (e.g., machine tool theory, hydraulics, pneumatics).
5+ years of prior experience with machine tools.
FANUC CNC experience (preferred).
Okuma-Howa product knowledge (preferred).
Technical writing experience (preferred).
Required Skills
Technical:
Proficient in precision measuring and diagnostic equipment (laser, ball bar, micrometers, etc.).
Strong troubleshooting and analytical skills.
Basic mechanical and electrical skills.
Ability to read blueprints and electrical schematics.
Proficiency with PC tools (Outlook, Word, Excel).
Basic knowledge of hand tools, electrical/mechanical devices (e.g., multimeters, oscilloscopes, forklifts).
Preferred Skills
FANUC CNC experience.
Okuma-Howa product knowledge.
Technical writing experience.
EOE
$39k-60k yearly est. 3d ago
Computer Field Technician
Bc Tech Pro 4.2
Computer technician job in Charlotte, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
This position will involve daily travel to CLT airport for parts pick up before proceeding onsite. You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. You will be responsible for parts return with prepaid labels.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-38k yearly est. 16h ago
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Us Navy 4.0
Computer technician job in Charlotte, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
$66k-90k yearly est. 7d ago
Systems Support Specialist
Girls On The Run International 3.6
Computer technician job in Charlotte, NC
Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet. This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees.
PRINCIPLE RESPONSIBILITIES:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
TECHNICAL SUPPORT:
· Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner
· Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions
· Manage Intranet content and provide support to HQ users
· Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions
· Collaborate with product development teams, participate in product testing, and provide feedback when necessary
· Create and maintain the LMS governance document as new features are released
· Contribute content to the tech support knowledge base
· Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner)
TRAINING:
The following items relate to all software supported by the Systems Support Specialist
· Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization
· Develop and deliver training for new product features
· Recommend timeline for implementation of new product features
· Schedule regular communications with councils featuring ways to use new and existing software tools
· Deliver software new user and refresher trainings
· Write/update training manuals and user guides
· Identify super users from the field and leverage them to test new features, train other users
LMS ADMINISTRATION
· Upload and test learning content and other curricular materials to the LMS
· Set up new learning events in the LMS and maintain training event listing
· Maintain learning course catalog and training resources housed within the LMS
· Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets
· Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training
· Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed
· Manage regular internal LMS reporting for GOTRI staff
ADMINISTRATIVE SUPPORT:
· Identify business and technical needs of employees and make recommendations about software requirements
· Order computers, peripheral equipment, and software
· Coordinate set up of computers with IT Vendor
· Manage phone system for HQ including connecting the patch panels and programming extensions
· Prepare work spaces for new user IT needs
GENERAL RESPONSIBILITIES:
· Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission
· Develop positive relationships with council directors, volunteers, board members, community members and staff.
· Any other duties deemed necessary by the Director of Operations & Technology
Qualifications
REQUIRED SKILLS:
· Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role
One year of IT customer service experience for a variety of computer systems
Experience updating and supporting websites using website content management systems
Excellent written and verbal communication skills required
Ability to learn new software quickly
Ability to work with users of all skill levels
Enjoys problem solving
Experience using Microsoft Office products
Ability to develop and deliver technical training in a virtual environment
PREFERRED SKILLS:
· Familiarity with Cornerstone on Demand or another Learning Management System
Knowledge of HTML code
Experience with Camtasia or Movavi video software
Experience with VOIP and analog phone systems
Experience wiring patch panels
Additional Information
Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.
$46k-65k yearly est. 60d+ ago
Technical Support Specialist II
Dentsply 3.0
Computer technician job in Charlotte, NC
Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working at Dentsply Sirona you are able to:
Develop faster - with our commitment to the best professional development.
Perform better - as part of a high-performance, empowering culture.
Shape an industry - with a market leader that continues to drive innovation.
Make a difference -by helping improve oral health worldwide.
SUMMARY
The Technical Support Specialist provides technical and application support, primarily on the phone, to system users and technicians. Limited travel may be required for assistance with installations, escalations, and other support reasons (see Additional Requirements below).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Acquires and maintains technical knowledge, skills, and references, in all areas of the assigned products, to expertly install, operate, troubleshoot, and repair the equipment.
* Provides guidance and answers to customers calling in requesting assistance in installation, operation, troubleshooting, and repairing assigned products. Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
* Recommends or performs remedial actions to correct problems.
* Provides updates, status, and completion information to manager, problem request tracking system, and/or users, via voice mail, e-mail, or in-person communication. Records all pertinent information received on product problems and complaints
* Is a resource for other departments to request technical information and assistance regarding the assigned products.
* Provides instruction and training to customers and dealer personnel when necessary
* Travels to perform service calls on problem equipment that local dental service technicians could not repair.
* Works on special projects as assigned.
* Performs other duties and assignments as requested to support the technical service function
Education and/or Experience
* Associate's degree or equivalent from a two-year college and a minimum of two years related experience or equivalent combination of education and experience.
* Must be experienced in troubleshooting computer hardware, Windows Operating Systems, and Applications and/or experience installing and troubleshooting computer networks. Experience in troubleshooting and servicing electromechanical equipment a plus.
* Direct customer interaction on the phone or in-person a plus.
Additional Requirements
Candidates must be able to travel 10% to 50%, dependent on role. Multiple roles are available.
Candidates must have or be able to obtain a valid passport for limited international travel
Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject.
For California Residents:
We may collect the following categories of personal information in connection with the submission of your resume or application materials to us for employment, and if hired, your employment with us: identifiers (e.g., name, address, email address, birthdate); personal records (e.g., telephone number, signature, education information, criminal background information, passport number and visa information); consumer characteristics (e.g., sex, marital status, veteran status, race, disability, sexual orientation); professional or employment information (e.g., resume, cover letter, employment history, background check forms, references, certifications, transcripts and languages spoken); and inferences from personal information collected (e.g., a profile reflecting abilities and aptitudes).
The above categories of personal information are collected for the following business purposes: performing recruitment and hiring services; processing interactions and transactions (e.g., to comply with federal and state laws requiring us to maintain certain records, managing the workforce); and security (e.g., detecting security incidents, protecting against fraudulent or illegal activity).
For additional details and questions, contact us at **************************
$36k-69k yearly est. 49d ago
Information Technology
Vp 3.9
Computer technician job in Charlotte, NC
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$35k-68k yearly est. Auto-Apply 60d+ ago
IT Technician - Trackside
Penske Racing South 4.0
Computer technician job in Mooresville, NC
Team Penske is looking for a talented professional to join our team as an IT Trackside Technician / Systems Administrator. This role ensures proper server and network operations to successfully utilize technology as a competitive advantage. This includes proactive server maintenance, retrieval of data, data syncing, backup/restore, and troubleshooting/repair as needed. Problem resolution may involve the use of diagnostic methods and tools, as well as requiring individual in-person assistance. This is an in-office position.
Responsibilities
Travel with and support the team to at-track events and testing facilities.
Setup/monitor/teardown trackside IT systems at all race & test events.
Support and maintain trackside IT inventory, examples include several Hyper-V hosts, around 100 Windows VMs, laptops, peripherals, network gear, intercoms, and radio equipment.
Utilize monitoring and diagnostic tools to maintain a reliable network and aid in quick issue resolution/failover solutions.
Analyze trends to prevent future problems and implement failover options.
Strong Documentation skills, examples include the creation of help documentation, tutorial videos, frequently asked questions, recording/tracking inventory, and documenting the problem-solving/failover processes.
Ability to wire and test network and coax wires.
Ability to diagnose radio and antenna issues.
Additional duties may be assigned.
Qualifications
2-4 years of Systems Administration experience.
Associates degree in engineering or technology-related field, or comparable work experience.
Ability to lift 40-plus pounds without restrictions.
Ability to work weekends and travel as required; mostly race weekends with some weekday travel required.
Exceptional level of organization and attention to detail.
Ability to work in high-pressure situations and with minimal supervision.
Self-starter and highly motivated to succeed.
Excellent customer service skills.
A+ Certification required within 90 days of start date.
This position is subject to periodic drug screenings during employment per sanctioning body guidelines.
$35k-68k yearly est. Auto-Apply 60d+ ago
IT Technician
Nexis Builds
Computer technician job in Charlotte, NC
Join a Team That's Got Your Back
At Nexis Builds, we don't just build structures; we build careers, opportunities, and strong teams. As our Remote IT Technician, you wont just be fixing technical issues; you'll be the go-to person making sure our employees have everything they need to work smoothly, no matter where they are. If you love solving problems, working with people, and keeping things running behind the scenes, this role is for you.
What's in It for You?
Great work deserves great rewards. Here's what you can expect:
Competitive Pay We appreciate your skills and make sure you are compensated fairly.
Fully Remote Work from wherever you're most productive while staying connected with an awesome team.
Comprehensive Health Benefits Medical, dental, and vision plans to keep you and your family covered.
Career Growth We invest in our people. Get access to training, certifications, and development opportunities.
Paid Time Off & Holidays Work-life balance matters. Take time off when you need it.
Tech Stipend Well make sure you have the tools you need to do your job.
A Supportive Team You'll work with a friendly IT team that values collaboration, innovation, and problem-solving.
What You'll Be Doing
- Helping employees with IT issues hardware, software, networks, and everything in between.
- Setting up and maintaining accounts, security settings, and company devices.
- Installing software, troubleshooting bugs, and keeping things running smoothly.
- Working with the IT team to improve systems and make things more efficient.
- Teaching employees IT best practices so they can work smarter.
- Keeping track of IT requests, solutions, and processes to build a strong knowledge base.
What We are Looking For
- 2+ years of experience in IT support, help desk, or a similar role.
- Strong troubleshooting skills with Windows, mac OS, and cloud-based apps.
- Experience with remote desktop tools, VPNs, and IT security best practices.
- Ability to explain tech stuff in a simple, easy-to-understand way.
- A problem-solver who thrives in a fast-paced environment.
- A team player who enjoys working with others and sharing knowledge.
Why You'll Love Working Here
At Nexis Builds, we believe in teamwork, learning, and balance. You won't just be "the IT person" you'll be a valued team member who helps keep everything running. We take care of our people because we know happy employees build great companies.
Ready to be part of a team that values you? Apply now!
$34k-60k yearly est. 60d+ ago
Information Technology Technician
Theraymondcorporation
Computer technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
$34k-60k yearly est. 5h ago
Information Technology Technician
Carolinahandlingexternalcareercenter
Computer technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
$34k-60k yearly est. 5h ago
Information Technology Technician
Pengate Handling Systems, Inc.
Computer technician job in Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…
· Consulting
· Material Handling Equipment, Parts, and Service
· Automated Mobile Robots
· Vision guided vehicles and automated guided vehicles
· High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems
· WMS/WES/WCS solutions and Software
· Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation
· Telematics
JOB SUMMARY
The IT Support Technician is responsible for assisting and ensuring all Company Associates have reliable access to the required IT systems and tools to perform their respective roles within the Company. This position will also assist Infrastructure Team in monitoring and maintaining Company IT networks, systems, and applications to perform within benchmarked performance guidelines. IT Systems are defined but not limited to all Company networks, interfaces with internal and external networks, all business system applications, servers, cloud systems, email systems, data storage, and recovery systems, monitoring hardware and software, end-user hardware and software, and all mobile communications hardware and services.
The IT Support Technician interacts and works closely with all Associates, IT suppliers, and contractors to resolve problems and arrive at solutions that best serve the Company and its Customers.
Performance and effectiveness of this position are indicated by, but not limited to, the measured timeliness of end-user problem resolutions, IT helpdesk issue trends, surveys, feedback from end users, and measure performance benchmarks for networks, systems, and applications' reliability and performance trends.
WHAT YOU'LL BE DOING
• Provides first-line response and problem resolution (Levels 1 and 2) for end-users requiring assistance with IT-related issues and problems.
• Will work with the Infrastructure team on all escalations and help to manage the communication with the end user through the entire process
• Works with the Infrastructure team to monitor IT systems and applications to ensure performance and availability are within established benchmarks: internet, internal networks, servers, software applications, and mobile data and voice operations.
• Works directly with other IT Team members, suppliers, and contractors to resolve Level 3 and escalated problems.
• Acts as a liaison between users, IT suppliers, and contractors.
• Administers and manages IT Helpdesk Support system, including tracking issues to resolution within established benchmarks, updating knowledgebase, and communicating solutions to users and other IT team members.
• Administer and maintain system user access and permissions: user account profiles, file, and share permissions, and installing approved software applications on user computers.
• Monitors and ensures all servers and applications are fully patched with applicable updates, focusing on security patching.
• Maintains IT hardware inventory records, ensuring that inventory is checked in and checked out for accurate inventory control.
• This is a continuous learning position; classes, webinars, and certifications are provided to ensure that our department stays ahead of technology and can better leverage that technology to improve the organization
EXPERIENCE & SKILLS TO BE CONSIDERED
• Two-year associate degree in information technology or computer Science or comparable educational degree with 2+ years of appropriate experience.
• Required Knowledge and Experience with below systems and applications:
• Helpdesk / Customer Service environment
• Common knowledge of IT hardware, networking, industry-standard applications, and best practices:
o Desktops / Laptops / Tablets / Smart Phones troubleshooting and setup
o Network Infrastructure and Configurations
o Workstation Imaging and automated software deployment
• Microsoft Solutions:
o M365, Windows Server 2016-2022, Remote Desktop Services (RDS), Active Directory, GPO, Intune, and Azure
• Operating Systems:
o Windows 10, Android OS, and iOS
• Management Tools and Systems:
o Mobile device management software (Intune, ManageEngine
o VMware applications
o Remote desktop support (ScreenConnect, RDP, etc.)
o ManageEngine - OS Deployer, EndPoint Central
• Preferred Knowledge and Experience with below:
• Teams (voice/video)
• Meraki Dashboard - Firewall and Networking
• Anti-virus software/spam filtering
• M365 & Azure Administration
• PowerShell
• Strong Customer Service and Communication Skills:
• Empathy and listening
• High external structure - the ability to work independently and self-manage.
• Ability to effectively collaborate and communicate with a remote team
• Desire to help others.
• Effectively communicate with both technical and non-technical users
• Clear oral and written communications
• Must manage multiple priorities simultaneously and ensure consistent, high-quality results.
• Must have great attention to detail and follow-through skills.
• Understanding of business fundamentals and company culture and their interface with technology solutions.
• Strong organizational and administrative skills.
• Excellent analytical and reasoning skills.
BENEFITS
*Eligible after 30 days of employment
**Eligibility timing is based on plan rules
· Medical/Health Insurance*
o HSA or FSA depending on the plan enrolled
o Prescriptions
o Health Advocacy
· Dental Insurance*
· Vision Insurance*
· Life Insurance, AD&D and Disability* - basic life and AD&D 100% company paid
· Employee Assistance Program*
· 401K with a company match**
· Profit Sharing**
o 2x/year - eligibility after 6 and 12 months
WORKING CONDITIONS
While performing the duties of this job, the Associate is regularly required to work in a high-paced working environment with frequent interface with customers (internal and external) and vendors. Must be able to adapt to a busy office environment with rapidly changing priorities and a high volume of information flow while remaining professional at all times. The Associate is occasionally exposed to a machine shop environment and hazards from equipment movement. This position may require overnight travel by car.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the Associate is regularly required to sit for extended periods. The associate must regularly talk and hear, interfacing with customers by telephone or in-person using good articulation and voice control. The Associate is frequently required to walk; use hands to finger, handle or feel; and reach with hands and arms. The Associate is occasionally required to stand for moderate amounts of time. The Associate must regularly lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus.
Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling
we are dedicated
to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!
$34k-60k yearly est. 5h ago
IT (includes 802.11 Instructional Trainer)
Emerging Technology Support
Computer technician job in Mooresville, NC
A blended role providing comprehensive IT technical support for the company and instructional training on 802.11 (WiFi) technology to clients. This position will spend approximately 75% of its time delivering IT support services and 25% teaching students on 802.11 technical topics in a classroom, vehicle, and scenario -based training environment. Travel may be required, with an estimated 25% or more of the time spent away from the office.
Duties & Responsibilities:
IT Support Services:
- Provide PC -related issue resolution.
- Maintain inventory and perform updates.
- Manage network infrastructure, including routers, switches, firewalls, and load balancers.
- Set -up and maintain an LDAP server for user accounts.
- Set up and maintain Virtual Machine servers.
- Ensure server room management (backups, updates, security patches).
- Implement shared file storage solutions with user access controls.
- Define and manage user permissions for file shares.
- Support employee desktops and laptops (OS installation, updates, troubleshooting).
Instructional Duties:
- Teach clients on 802.11 technical topics (Kali/Linux, Kismet, Wireshark, Aircrack Suite, Packet Data Analysis).
- Cover Applied Computers and Networking (Computer Hardware, System hardware, Packet Data Layers, Network Cables and connectors, VPN Setup).
- Design, develop, deliver, evaluate, and modify courses to meet student needs.
- Collaborate with faculty, staff, students, and clients to design training programs.
- Create and maintain standardized system images for student computers.
Requirements
- Secret Clearance Required
- Top Secret Clearance Required
- Military experience desired
$34k-61k yearly est. 60d+ ago
IT Mobility Asset Management Depot Technician
Zones, Inc. 4.5
Computer technician job in Charlotte, NC
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
Term: 6 + months
Location: Charlotte, NC 28202
Pay: $22.00 - $25.00
Hours: Standard business
The IT Mobility Asset Management Depot Technician will play a key role in the hands-on configuration, asset tagging, troubleshooting and repair of mobility endpoint devices, including iPads, iPhones, tablets, and cellular phones, in a centralized depot environment. This position focuses on preparing devices for end-user deployment through imaging, configuring use cases, and ensuring compliance with organizational standards. The technician will utilize Mobile Device Management (MDM) platforms such as Workspace One and JAMF Pro to support device enrollment and management. This role requires attention to detail, adherence to documented processes, and collaboration with vendors and IT teams to maintain an accurate inventory of assets.
What you'll do as the IT Mobility Asset Management Depot Technician:
The requirements above below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
* Perform hands-on configuration of IT endpoint devices, including unboxing, applying asset tags, installing base images, configuring use cases, and re-boxing devices for deployment.
* Assist with connecting devices to the network for imaging, initial setup, and troubleshooting to ensure successful configuration.
* Install software, verify security compliance, and configure multiple devices simultaneously in a mass production environment with a focus on accuracy and efficiency.
* Record and maintain accurate asset tag information in systems such as Workspace One, ServiceNow, and other inventory tracking tools.
* Utilize Mobile Device Management platforms (e.g., Workspace One, Jamf Pro, Apple DEP, Samsung Knox) to enroll devices, distribute applications, and enforce security policies.
* Conduct receiving, inspecting, and logging of incoming and outgoing IT endpoint devices and peripherals following established standards.
* Assist with basic troubleshooting of hardware and software issues on endpoint devices, escalating to vendors when necessary.
* Participate in regular audits of mobility endpoint inventory to ensure accuracy and identify discrepancies or damages.
* Provide timely status updates on device imaging and configuration tasks, reporting deviations from standards to leadership.
* Adhere to IT policies and procedures for asset tagging, inventory management, security, and device disposal.
* Collaborate with IT teams and vendors to support hardware and software deployment projects.
* Perform other duties as assigned to support depot operations.
Essential Functions:
* Plan and execute mobile device imaging and configuration tasks, adhering to change management processes.
* Maintain detailed records of device configurations, asset tags, and inventory movements.
* Ensure devices meet organizational security and compliance standards during setup and configuration.
* Communicate effectively with team members and leadership regarding task progress and potential issues.
* Provide user and project support for device-related inquiries and deployments.
What you will bring to the team:
Qualifications:
* Education: High school diploma or equivalent required; Associate degree or technical certification in IT-related field preferred.
* Experience:
* Entry-level to intermediate experience in IT hardware configuration, asset management, or mobility device support.
* Experience with Service Now platform.
* Hands-on experience with configuring Apple devices, tablets, or cellular phones is a plus.
* Familiarity with Mobile Device Management platforms (Workspace One and Jamf Pro strongly preferred).
* Skills:
* Ability to perform detailed, hands-on technical tasks such as asset tagging, imaging, and device setup.
* Basic troubleshooting skills for endpoint devices and network connectivity.
* Strong organizational skills and attention to detail for inventory tracking and reporting.
* Familiarity with ServiceNow or similar asset management software is a plus.
* Ability to work efficiently in a fast-paced, mass-production environment.
* Preferred: Experience with Active Directory, Apple DEP, Samsung Knox, or other MDM tools.
Physical Requirements:
* Ability to lift and move equipment (up to 50 lbs.) and assist with the receipt, movement, and delivery of stock and pallets.
* Comfortable standing for extended periods during device configuration and inventory tasks.
Work Environment:
* This role operates in a centralized imaging and depot center, collaborating with IT staff, vendors, and project teams.
* Contractors may be required to handle multiple tasks simultaneously and adapt to changing priorities.
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
$22-25 hourly Auto-Apply 22d ago
IT Technician
County of Chester, South Carolina
Computer technician job in Chester, SC
The IT Technician provides front-line technical support by installing, maintaining, and troubleshooting computer hardware, software, and related systems. The goal of this position is to ensure reliable day-to-day operations of desktops, laptops, peripherals, and basic network services, escalating complex issues to senior IT staff as needed.
KEY RESPONSIBILITIES:
• End-User Support: Provide timely Tier 1-2 support for hardware, software, printers, and mobile devices.
• Workstation Setup & Deployment: Prepare, image, configure, and deploy desktops/laptops and peripherals; maintain standard builds and configurations.
• Troubleshooting: Diagnose and resolve Windows, application, and connectivity issues; document findings and escalate unresolved issues appropriately.
• Account & Access Management: Assist with user onboarding/offboarding, password resets, access permissions, and multi-factor authentication in accordance with policy.
• Network Assistance: Perform basic LAN/Wi-Fi/VPN troubleshooting and assist senior staff with network tasks under direction of the IT Director.
• Security & Patch Management: Help apply updates and patches, support endpoint security tools, and follow security procedures for incidents such as phishing or malware.
• Backup & Data Recovery Support: Assist with backup verification and file restores to help ensure data integrity and availability.
• Asset Management: Track IT assets and inventory, maintain hardware/software records, and coordinate warranty/vendor support when needed.
• Documentation: Maintain accurate ticket notes, procedures, and knowledge base articles; keep configurations and changes documented.
• Collaboration: Work closely with other IT team members to support projects, deployments, and continuous improvement of IT services.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience: Associate's degree in Information Technology, Computer Science, or a related field, or an equivalent combination of education and experience.
One (1) year or more of IT support/help desk experience or in a similar role.
Certifications: CompTIA A+ preferred; CompTIA Network+ or Microsoft certifications are a plus. TECHNICAL SKILLS: • Strong troubleshooting skills for Windows desktops/laptops and common business applications.
• Experience supporting Microsoft 365/Office, email, and basic Active Directory user administration.
• Familiarity with networking fundamentals (TCP/IP, DHCP, DNS, Wi-Fi, VPN) and structured cabling.
• Experience with ticketing systems, remote support tools, and creating clear documentation.
• Customer service mindset with the ability to communicate technical information clearly.
PHYSICAL DEMANDS & WORKING ENVIRONMENT:
• Environment: Office setting with occasional need for travel to other locations or data centers.
• Hours: Full-time position, with occasional need for after-hours or weekend work to perform maintenance or address critical issues.
• Must be able to lift equipment up to 75 lbs. PHYSICAL DEMANDS & WORKING ENVIRONMENT: Office setting with occasional need for travel to other locations or data centers. Full-time position, with occasional need for after-hours or weekend work to perform maintenance or address critical issues. Must be able to lift equipment up to 75 lbs. working in confined or awkward spaces; vision to read printed materials; and hearing and speech to communicate in person or over a radio or telephone.
$31k-55k yearly est. 4d ago
Computer Field Technician
Bc Tech Pro 4.2
Computer technician job in Concord, NC
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-38k yearly est. 16h ago
Systems Support Specialist
Girls On The Run International 3.6
Computer technician job in Charlotte, NC
Reporting to the Director of Operations & Technology and consistent with the mission of Girls on the Run International, the Systems Support Specialist is responsible for training councils how to use technology systems, performing technical troubleshooting, and providing administrative support for the learning management system, RacePlanner, web sites, NetSuite, and the Intranet.
This position is also responsible for new computer set up and determining the IT needs of HQ and subsidiary council employees.
PRINCIPLE RESPONSIBILITIES:
This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.
TECHNICAL SUPPORT:
·
Serve as the LMS Administrator for GOTR Learning Academy and subject matter expert for RacePlanner
·
Serve as primary contact for council web site CMS questions and NetSuite (non-accounting related) questions
·
Manage Intranet content and provide support to HQ users
·
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware via phone, email, and screen sharing sessions
·
Collaborate with product development teams, participate in product testing, and provide feedback when necessary
·
Create and maintain the LMS governance document as new features are released
·
Contribute content to the tech support knowledge base
·
Act as moderator for Connect Learning Communities (LMS) and Podio group (RacePlanner)
TRAINING:
The following items relate to all software supported by the Systems Support Specialist
·
Stay informed about newest product releases, make recommendations about which releases are beneficial to the organization
·
Develop and deliver training for new product features
·
Recommend timeline for implementation of new product features
·
Schedule regular communications with councils featuring ways to use new and existing software tools
·
Deliver software new user and refresher trainings
·
Write/update training manuals and user guides
·
Identify super users from the field and leverage them to test new features, train other users
LMS ADMINISTRATION
·
Upload and test learning content and other curricular materials to the LMS
·
Set up new learning events in the LMS and maintain training event listing
·
Maintain learning course catalog and training resources housed within the LMS
·
Manage user access to the system including the API between RacePlanner and Cornerstone, bulk user uploads/deactivations, and password resets
·
Work with VP of Programming and Director of Professional Development to create curriculum tracks and assign training
·
Work with VP of Quality & Evaluation to collect and analyze data to assess training completion rates and other pertinent training metrics for councils and GOTRI as needed
·
Manage regular internal LMS reporting for GOTRI staff
ADMINISTRATIVE SUPPORT:
·
Identify business and technical needs of employees and make recommendations about software requirements
·
Order computers, peripheral equipment, and software
·
Coordinate set up of computers with IT Vendor
·
Manage phone system for HQ including connecting the patch panels and programming extensions
·
Prepare work spaces for new user IT needs
GENERAL RESPONSIBILITIES:
·
Serve as a Girls on the Run role model, exhibiting GOTR core values and working to help achieve the GOTR mission
·
Develop positive relationships with council directors, volunteers, board members, community members and staff.
·
Any other duties deemed necessary by the Director of Operations & Technology
Qualifications
REQUIRED SKILLS:
·
Graduation from a two-year technical college with a major in computer science, information technology or related area and one year in the information technology field related to the position's role
One year of IT customer service experience for a variety of computer systems
Experience updating and supporting websites using website content management systems
Excellent written and verbal communication skills required
Ability to learn new software quickly
Ability to work with users of all skill levels
Enjoys problem solving
Experience using Microsoft Office products
Ability to develop and deliver technical training in a virtual environment
PREFERRED SKILLS:
·
Familiarity with Cornerstone on Demand or another Learning Management System
Knowledge of HTML code
Experience with Camtasia or Movavi video software
Experience with VOIP and analog phone systems
Experience wiring patch panels
Additional Information
Hours of support are Monday through Friday from 8:30 am to 5: 30 pm with the ability to work longer hours during peak demand times. This position is located in the GOTRI office in Charlotte, NC.
$46k-65k yearly est. 16h ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Computer technician job in Concord, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$66k-90k yearly est. 22d ago
IT Mobility Asset Management Depot Technician
Zones 4.5
Computer technician job in Charlotte, NC
at Zones LLC.
Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.
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Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: 6 + months Location: Charlotte, NC 28202 Pay: $22.00 - $25.00 Hours: Standard business The IT Mobility Asset Management Depot Technician will play a key role in the hands-on configuration, asset tagging, troubleshooting and repair of mobility endpoint devices, including iPads, iPhones, tablets, and cellular phones, in a centralized depot environment. This position focuses on preparing devices for end-user deployment through imaging, configuring use cases, and ensuring compliance with organizational standards. The technician will utilize Mobile Device Management (MDM) platforms such as Workspace One and JAMF Pro to support device enrollment and management. This role requires attention to detail, adherence to documented processes, and collaboration with vendors and IT teams to maintain an accurate inventory of assets.
What you'll do as the
IT Mobility Asset Management Depot Technician:
The requirements above below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
Perform hands-on configuration of IT endpoint devices, including unboxing, applying asset tags, installing base images, configuring use cases, and re-boxing devices for deployment.
Assist with connecting devices to the network for imaging, initial setup, and troubleshooting to ensure successful configuration.
Install software, verify security compliance, and configure multiple devices simultaneously in a mass production environment with a focus on accuracy and efficiency.
Record and maintain accurate asset tag information in systems such as Workspace One, ServiceNow, and other inventory tracking tools.
Utilize Mobile Device Management platforms (e.g., Workspace One, Jamf Pro, Apple DEP, Samsung Knox) to enroll devices, distribute applications, and enforce security policies.
Conduct receiving, inspecting, and logging of incoming and outgoing IT endpoint devices and peripherals following established standards.
Assist with basic troubleshooting of hardware and software issues on endpoint devices, escalating to vendors when necessary.
Participate in regular audits of mobility endpoint inventory to ensure accuracy and identify discrepancies or damages.
Provide timely status updates on device imaging and configuration tasks, reporting deviations from standards to leadership.
Adhere to IT policies and procedures for asset tagging, inventory management, security, and device disposal.
Collaborate with IT teams and vendors to support hardware and software deployment projects.
Perform other duties as assigned to support depot operations.
Essential Functions:
Plan and execute mobile device imaging and configuration tasks, adhering to change management processes.
Maintain detailed records of device configurations, asset tags, and inventory movements.
Ensure devices meet organizational security and compliance standards during setup and configuration.
Communicate effectively with team members and leadership regarding task progress and potential issues.
Provide user and project support for device-related inquiries and deployments.
What you will bring to the team: Qualifications:
Education: High school diploma or equivalent required; Associate degree or technical certification in IT-related field preferred.
Experience:
Entry-level to intermediate experience in IT hardware configuration, asset management, or mobility device support.
Experience with Service Now platform.
Hands-on experience with configuring Apple devices, tablets, or cellular phones is a plus.
Familiarity with Mobile Device Management platforms (Workspace One and Jamf Pro strongly preferred).
Skills:
Ability to perform detailed, hands-on technical tasks such as asset tagging, imaging, and device setup.
Basic troubleshooting skills for endpoint devices and network connectivity.
Strong organizational skills and attention to detail for inventory tracking and reporting.
Familiarity with ServiceNow or similar asset management software is a plus.
Ability to work efficiently in a fast-paced, mass-production environment.
Preferred: Experience with Active Directory, Apple DEP, Samsung Knox, or other MDM tools.
Physical Requirements:
Ability to lift and move equipment (up to 50 lbs.) and assist with the receipt, movement, and delivery of stock and pallets.
Comfortable standing for extended periods during device configuration and inventory tasks.
Work Environment:
This role operates in a centralized imaging and depot center, collaborating with IT staff, vendors, and project teams.
Contractors may be required to handle multiple tasks simultaneously and adapt to changing priorities.
Zones offers a comprehensive Benefits package
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team.
As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.
At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.
How much does a computer technician earn in Rock Hill, SC?
The average computer technician in Rock Hill, SC earns between $26,000 and $52,000 annually. This compares to the national average computer technician range of $28,000 to $55,000.
Average computer technician salary in Rock Hill, SC
$37,000
What are the biggest employers of Computer Technicians in Rock Hill, SC?
The biggest employers of Computer Technicians in Rock Hill, SC are: