Computer technician jobs in Salem, OR

Join BTG and make an impact! We're looking for an Instrument Technical Specialist to be the trusted technical resource at a key customer location. In this role, you'll support installation, start-up, calibration, troubleshooting, and provide technical expertise for BTG products. You'll build strong relationships with mill teams, including E/I supervisors, process engineers, and other key stakeholders, while collaborating closely with BTG's service manager, service team, sales, and applications team. What You'll Do Partner with customers during installation and start-up to ensure success. Recommend improvements to enhance accuracy, reliability, and performance of BTG products. Monitor projects to ensure customer understanding and satisfaction. Identify opportunities for additional BTG solutions and share insights with sales. Report product issues to Engineering, R&D, QC, and Manufacturing; prepare Quality Improvement reports. Perform warranty repairs and courtesy visits when needed. Maintain equipment history and proactively schedule preventive maintenance. Promote upgrades to new technologies when appropriate. Ensure compliance with BTG policies and prioritize safety at all times. What We're Looking For A “people person” who thrives on customer engagement and clear communication. Strong analytical and troubleshooting skills. Ability to work independently and manage priorities effectively. Proficiency in MS Office and willingness to learn remote service tools. Qualifications 2-year technical degree in electronics/instrumentation or equivalent experience. Proven track record in technical support within an industrial environment. Why BTG? At BTG, we live by our values: Innovative, Reliable, Fair, Sustainable, and Ambitious. Join a team that values collaboration, growth, and making a real difference in the industry. Learn more about our Recruitment Privacy Notice: *********************************************************************************** We appreciate your interest in BTG! Only candidates selected for an interview will be contacted.

Remote - 100% Travel On-Site role Compensation: $35/hr Type: Contract - 18 months - up to 3 years; potential for full-time conversion ABOUT THE ROLE Our Client is seeking a Field Service Installation Representative (FSIR) to join their team on a contract basis. In this dynamic, customer-facing position, you will be responsible for the installation, setup, calibration, and verification of advanced diagnostic instruments and systems at customer sites, ensuring optimal instrument performance and customer satisfaction from day one. You will serve as a critical technical resource for customers and internal teams during the onboarding and go-live process of advanced diagnostic equipment-including clinical chemistry, immunochemistry, or molecular platforms. This remote role requires 100% travel, supporting hospital laboratories, reference labs, and other clinical settings. The ideal candidate is self-motivated, adaptable, and capable of working independently while managing multiple projects in a fast-paced healthcare environment. WHAT YOU'LL DO Execute installation of diagnostic instruments (e.g., clinical chemistry analyzers) at hospital laboratories, reference labs, and other clinical sites, following established procedures and protocols Perform system start-up, functional verification, and calibration to ensure instrument performance aligns with manufacturer specifications and customer expectations Provide on-site technical support during initial system implementation, collaborating closely with Field Application Specialists, Technical Support, and the customer's laboratory staff Document all installation-related activities thoroughly and accurately in service management systems (e.g., Salesforce, SAP) Coordinate logistics for instrument delivery, site readiness, utility requirements, and waste management as needed Educate and support customers on basic instrument operation, safety protocols, and daily maintenance tasks during installation Identify and resolve technical issues that may arise during installation, escalating to engineering or product support when needed Maintain compliance with all applicable regulatory, quality, safety, and environmental standards (e.g., FDA, ISO, Client's QMS) Support upgrades and retrofits of existing instruments as required Maintain accurate inventory of parts, tools, and documentation Travel regionally up to 90% of the time, including overnight stays depending on customer location WHAT YOU BRING Associate's degree or higher in Biomedical Engineering, Electronics, Mechanical Engineering, Medical Laboratory Technology, or related technical field 2+ years of field service or technical installation experience in diagnostics, medical devices, laboratory automation, or similar industries Strong mechanical, electrical, and troubleshooting skills Excellent communication and customer service abilities Proven ability to work independently and manage time across multiple installation projects Willingness to travel regionally up to 90%, including overnight stays Valid driver's license with a clean driving record Proficiency with Microsoft Office Suite and digital service tools (e.g., CRM systems, service logs) Preferred: Experience in clinical laboratory settings or with clinical chemistry/immunochemistry instruments Preferred: Familiarity with Lean, Six Sigma, or process improvement methodologies Preferred: Understanding of LIS/LIMS and data connectivity solutions in diagnostic workflows

US-OR-Beaverton Type: Full-Time # of Openings: 1 OR - Beaverton (Portland) About the Role Are you a hands-on technician who enjoys troubleshooting, fixing, and maintaining commercial printing and imaging equipment? Do you thrive in the field, solving problems, and supporting customers with high service standards? Canon USA is seeking a Field Service Technician II to join our service team. You'll be responsible for on-site maintenance, diagnostics, and repair of Canon-supported copiers, printers, and multi-function imaging devices (MFPs) at client locations - often in a fast-paced, 24/7 customer-driven setting where responsiveness and reliability are key. Your Impact We're searching for a true go-getter to: Perform routine maintenance and break/fix repair of digital imaging equipment (copiers, printers, MFPs). Respond quickly and professionally to customer service calls in the field. Maintain accurate service logs and reports, including Field Service Reports and Expense Reports. Report product failure trends and serviceability issues to your manager with proper documentation. Ensure all assigned equipment meets operational performance standards. Represent Canon in a customer-facing role with professionalism and excellent communication skills. Adhere to customer-specific site protocols, which may include COVID-19 or other safety measures. Deliver exceptional service and support in a 24/7 customer-driven environment where uptime matters. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. We're looking for a dedicated individual with: HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class. The ability to travel (valid driver's license and acceptable driving record necessary). The capability to work in a 24/7 environment, while performing shift work and on-call rotations. Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling). In accordance with applicable law, we are providing the anticipated rate for this role: $21.50 - 30.75 hourly. This role is eligible for a transportation allowance. Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-FL1 PI0f03c0dcd289-37***********4

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US. Job Description The primary role is: • Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. • Build and configure ODOT PCs, following agency standards and procedures. • Provide status reports as directed describing work-related activities and accomplishments. • Maintain workstations in accordance with IS standards. • Ensure workstations and their applications are in operational condition. • Troubleshoot workstation hardware and operating system problems. • Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. • Assist IS in inputting accurate inventory information. Qualifications • Provides support to end users on a variety of issues. • Identifies, researches, and resolves technical problems. • Responds to telephone calls, email and personnel requests for technical support. • Documents, tracks, and monitors the problem to ensure a timely resolution. • Familiar with a variety of the field's concepts, practices, and procedures. • Relies on experience and judgment to plan and accomplish goals. • Performs a variety of complicated tasks. • May lead and direct the work of Contractor staff. • A wide degree of creativity and latitude is expected. Additional Information All your information will be kept confidential according to EEO guidelines.

Who are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary We're seeking a Technical Support Specialist to deliver world‑class SaaS support via phone, chat, and email, you'll own client issues end‑to‑end, diagnose complex problems independently, manage escalations, and collaborate across teams to drive resolution and customer success.How will you contribute? Providing world class client support to our Professional Archive SaaS software solution and services via phone, chat, and written communication. Act as a client liaison and become an advocate for the resolution of client issues. Work on assignments that are complex in nature where independent action and high degree of initiative are required in resolving problems and developing solutions. Independently identify the root cause of software or system issues and use system analysis and testing techniques to solve problems with minimal assistance. Routinely develops reproducible test cases. Adhere to SLAs for support coverage to ensure initial response and timely resolution for customer cases via phone, web and community. Actively diagnose, troubleshoot and resolve customer issues. Escalate cases as required based on customer business impact. Effectively manage cases to ensure timely customer status updates and ultimate resolution. On occasion, handling large accounts, customer escalations, and 3rd party support coordination to resolve issues. Frequently engage and collaborate closely with Advanced Support, Customer Success, Implementation and other teams to drive resolution of issues, handling all customer-facing communications to set clear expectations through closure. Capture, reuse and share knowledge using KCS (Knowledge-Centered Service) practices as Contributor or Publisher. Promote adoption and success of customers and partners using self-service offerings, including knowledgebase, community, and training resources. Advocate for product, policy and process improvements that improve the customer experience. Follow required polices and processes to maintain compliance with information security and data protection requirements. Log and track calls and cases using Salesforce, while maintaining detailed notes of the customer's request. Write or revise user training documents and procedure. What will you bring? Minimum of 2 years in a customer service / technical support role, especially in SaaS or IT environments. At least 2 years of call center experience handling inbound/outbound calls in high-volume settings. Strong verbal and written communication skills, with active listening and empathy. Bachelor's degree or equivalent preferred. $26 - $33 an hour The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer. About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Kelley Create is a dynamic and innovative business technology company dedicated to helping our partners grow their businesses while supporting the wild success of our co-workers and ourselves. We pride ourselves on delivering exceptional customer service and are committed to driving growth and success in our industry. Summary The Help Desk Technician is primarily responsible for providing helpdesk support for client end users, which may include onsite or remote diagnosis and repair, performing planned system maintenance on client networks, and troubleshooting support requests and systems analysis, including consulting with users, to determine hardware, software, or system functional specifications. Hardware may include workstations, printers, servers, firewalls, switches, and phones. Support requests may entail tier I/II issues related to active directory management, line of business applications, routing/switching, server and network hardware, or their associated services and roles. Essential functions of the job * Provide IT support relating to technical issues involving Microsoft's core business applications and operating systems * Support of disaster recovery solutions * Provide basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security * Provide basic remote access solution implementation and support: VPN, Terminal Services, and Citrix * Monitor remote monitoring and management system alerts and notifications; respond accordingly through service tickets. * Perform system documentation maintenance and review in ConnectWise * Respond to queries professionally, timely and accurately. Communicate with customers as required including keeping them informed of incident progress or notifying them of impending changes or agreed outages. * Improve customer service, perception, and satisfaction * Work with the Service Desk Dispatcher to ensure requests are routed to the proper resource to be resolved quickly and efficiently * Escalate service requests that require engineer-level support * Enter time and expenses in ConnectWise according to company procedures * Complete assigned training materials and blueprints on the ConnectWise University * Work through project tickets and phases in ConnectWise as assigned by a Project Manager * Enter all work as service or project tickets into ConnectWise * Maintain positive, cooperative, and team-oriented relationships with co-workers, supervisors, managers and others you come into contact with through your job. * Other duties as assigned. Competencies: To perform the job successfully, an individual must demonstrate the following competencies to perform the essential functions of this position. * Customer Focus: The individual needs to demonstrate understanding and compassion for concerns and issues. The individual should promptly address customer inquiries and complaints and go above and beyond to ensure customer satisfaction. * Communication Skills-Clearly and effectively communicate with customers and team members. Writes concise, clear, and professional emails and messages. Pays full attention to customers, understands their needs, and responds appropriately. * Problem-Solving Skills: The individual identifies the root cause of customer issues and develops effective solutions. They think outside the box to resolve customer problems and improve service. They make sound decisions quickly to address customer needs and issues. * Time Management: The individual effectively prioritizes tasks to manage multiple customer inquiries and issues. Completes tasks. * Adaptability-The individual adapts to changing customer needs, policies, and technologies. Remains calm and effective under pressure during high-volume periods. Quickly learn new procedures and systems as required. Skills and abilities * Ability and desire to provide exceptional customer service * Ability to act with a sense of urgency while paying attention to detail * Ability to multi-task effectively and thrive in a fast-paced environment * Ability to communicate in a positive, effective, and efficient manner * Ability to work independently and as part of a team * Ability to prepare, organize, and present information to groups of people * Ability to match solutions to prospective client needs * Ability to work after-hours and on-call shifts * Technical skillset in hardware setup and troubleshooting * Technical skillset in Windows operating systems: Windows (XP,7,8,10) Windows Server (SBS,2008 R2,2012, etc.) * Proficient with typing, use of Microsoft Office Applications, and the Internet Qualifications: * Minimum of one (1) year of experience in an IT bench, support, or consulting role * Minimum of one (1) year of experience with Microsoft Exchange & Microsoft Active Directory * Minimum of one (1) year of experience with LAN and WAN configuration, setup, and troubleshooting * Minimum of one (1) year of experience providing excellent exceptional service directly to end users * A BA/BS in related field is preferred * One or more of the following industry certifications Net+, MCSA/E, MOS, CCNA, are preferred * Must have reliable transportation To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Language Skills: Read and interpret documents such as safety rules, invoices, SOP, and instructions; write routine reports and correspondence. Effectively present information in one-on-one situations and small group situations to customers or vendors, and other employees. Math Skills: Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and draw and interpret bar graphs. Reasoning Ability: Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Identifies problems, gathers information, and offers solutions. Computer Skills Proficiency with Microsoft Word, Excel, and Outlook is required. Proficiency with email is required. Physical requirements essential to perform the duties of the job * Frequently communicates with co-workers, customers, and vendors in person, on the telephone, and the computer to aid * Frequently operates a motor vehicle while traveling to client site * Frequently exposed to outside elements when traveling to client site * Frequently sits and/or stands for long periods * Frequently uses the computer with fingers and hands for documentation, research, and troubleshooting * Frequently work in a well-lit, tempered room * Frequently views the computer to perform duties * Frequently bends, stoops, kneels, or climbs when installing or moving computers, monitors, servers, etc. * Occasionally lifts objects such as office supplies, computers, monitors, and servers that can weigh up to 50 pounds While performing the duties of this job, the employee is regularly required to sit for long periods. The employee is also frequently required to talk and hear on the telephone and in person with individuals and groups. The employee must be able to reach with hands and arms. Type frequently throughout the day. Vision is required as the incumbent is required to read and respond to documents in hard copy and electronic form. Competitive Benefits Package Include: * Medical Insurance * Dental/Vision Insurance * Life Insurance * Flexible Spending Account Options * Supplemental insurance * 401K with company match * Profit Sharing upon goal attainment * Paid Time Off * Paid Holidays * Ongoing training opportunities Must have reliable transportation and pass pre-employment screening. Equal Opportunity Employer Kelley Create is an equal opportunity employer and is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or veteran status. In addition to federal law requirements, Kelley Create complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

To implement, execute and then meet and exceed expectations of the Matheson Tri-Gas on-site service team's operational responsibility of providing site services to the customer's medical & specialty gas needs. Essential Functions Execute the customer's & MATHESON policies and procedures to meet the operational requirements of customer. Maintain a safe and cleanly work environment in addition to following all workplace safety protocols in performing required work. Perform daily check of all gas, liquid, and chemical locations currently identified as needing daily monitoring. Coordinate deliveries to all use points at customer location. Unload/load trucks as required using carts, pallet jacks, or forklifts. Perform cylinder or system chemical changes if required in contract with customer. Provide inventory management through forecasting the needs of the specific locations and processing all orders to maintain proper inventory in addition to processing orders sent from authorized users. Respond to all gas and liquid alarms needs 24 hours a day. Replace products or coordinate repairs to systems as needed to ensure uninterrupted supply to the end users at the customer site. Implement and maintain technical and safety programs, operating records and documentation, and manage the sites PM program. Keep/maintain the equipment maintenance database, schedules, and keep procedures up to date. Recommend, support, and implement improvements to all gas & chemical equipment and related systems new or existing. Assure timely communications and reports with all team members (customer, and MATHESON management). Maintain a high level of professionalism while continuing to gain specialized education and training. Safety training for customer personnel in the safe handling of cryogenic liquids and compressed gases. Manage hazardous and non-hazardous waste, as required. Member of Emergency Response Team, as required. Performs other duties as assigned Complies with all policies and standards Physical Demands Stationary Position - Rarely Move/Traverse - Frequently Stationary Position/Seated - Rarely Transport/Lifting - Occasionally Transport/Carrying - Occasionally Exerting Force/Pushing - Frequently Exerting Force/Pulling - Frequently Ascend/Descend - Frequently Balancing Position Self/Stooping - Frequently Position Self/Kneeling - Occasionally Position Self/Crouching - Rarely Position Self/Crawling - Rarely Reaching- Frequently Handling- Frequently Grasping- Frequently Feeling- Frequently Communicate/Talking- Frequently Communicate/Hearing- Frequently Repetitive Motions- Frequently Coordination- Frequently Travel Requirements - Rarely Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

Job Description About the Company We are a renewable energy and ocean technology company committed to rapidly developing and deploying technologies that will ensure a sustainable future for Earth by unlocking the vast energy potential of its oceans. Our focus is on capturing civilizational levels of ultra-low-cost renewable energy for applications including computing and affordable renewable fuels delivered to shore. The company is a public benefit corporation headquartered in Portland, Oregon, and backed by leading venture capitalists, philanthropic investors, university endowments, and private investment offices. We operate as an idea meritocracy in which the best ideas change the company's direction on a regular basis. About the Job We're looking for an IT Support Specialist to join our IT team as the first dedicated end-user support role at Panthalassa. You'll be responsible for supporting laptops (Windows, mac OS, Linux), mobile devices (Android, iOS), and other workplace technologies (A/V systems, printers, peripherals, and network patching). You'll play a critical role in keeping our team productive day-to-day, while also helping us shape the long-term vision for corporate technology. This is a people-first technical role. You'll be the go-to resource for troubleshooting and support, but you'll also document processes, create knowledge base articles, and help design the support systems that future IT hires will rely on. You'll bring flexibility and nuance to problem-solving in a startup environment, balancing immediate needs with a systems-first mindset. This is an on-site role in our Portland office. You'll need to be comfortable doing hands-on work, whether that's resolving a support ticket, setting up a new workstation, or supporting office space needs. You are a team player with a "no task is too small" attitude. Candidates should have strong interpersonal skills and be able to thrive in a creative, scrappy, and collaborative environment in which the best ideas change the company's direction on a regular basis. Our team members have worked at organizations such as SpaceX, Blue Origin, Boeing, Virgin Orbit, Virgin Galactic, Google, Amazon, Microsoft, New Relic, Bridgewater, Raytheon, Disney Imagineering, and the naval architecture faculty of the University of Michigan. The company is structured as a public benefit corporation and backed by leading venture capital firms. What You'll Do Serve as the primary point of contact for end-user support, resolving issues with laptops, phones, A/V systems, printers, and other technology. Track, manage, and resolve requests in tickets (Jira Service Management), with intake via Slack, Jira, or walk-ups. Administer software tools and SaaS access such as Slack, Google Workspace, Atlassian, Microsoft Office. Support employee onboarding and offboarding by provisioning/deprovisioning accounts and devices. Document processes and build out our internal knowledge base in Confluence, with attention to clarity and detail. Manage inventory and storage of technology peripherals and equipment. Participate in office build-outs and capital projects, including setting up new equipment and physical technology. Model strong customer service principles while solving problems in a technical, detail-oriented way. Contribute to building scalable systems and processes to enable our help desk function. Growth Opportunities This role is intentionally designed with room to stretch. Depending on your interests and growth, you may also: Configure and manage mobile device management (MDM) tools like JumpCloud and Intune. Automate IT workflows through scripting or building in-house tools. Help architect and implement our zero trust cybersecurity framework. Collaborate with the IT Manager on longer-term corporate technology strategy. Gain exposure to modern infrastructure and DevOps practices, including Terraform, GCP, and Azure. What We're Looking For 2+ years of experience in technical support, desktop support, or a related role (startup experience is a plus). Strong troubleshooting skills across multiple operating systems (Windows, mac OS, Linux) and mobile devices. Comfort with administration and governance of corporate productivity tools (Google Workspace, Slack, Confluence, Jira). Skills in supporting A/V equipment, printers, and networking basics (e.g., patching cables). Excellent communication and customer service skills; you enjoy working directly with people to solve problems. A process-oriented mindset, with attention to detail in documentation. Ability to be flexible and adaptive in a fast-growing, evolving environment. Excitement about renewable energy and the opportunity to help shape IT at a mission-driven company. Bonus Points Experience with MDM tools (Intune, JumpCloud, Jamf, Kandji, or similar). Familiarity with scripting languages (Python, PowerShell, Bash). Exposure to zero trust security models and modern identity/device management. The above qualifications are desired, not required. We encourage you to apply if you are a strong candidate with only some of the desired skills and experience listed. Why Join Us? At Panthalassa, you'll be part of a team that values curiosity, collaboration, and impact. In this role, you'll get the chance to build systems from the ground up, learn from experienced IT and infrastructure teammates, and grow alongside a company that's scaling rapidly in the renewable energy space. Compensation and Benefits If hired for this full-time role, you will receive: Cash compensation of $75,000 - $95,000 Equity in the company. We're all owners and if we're successful, this equity should be far and away the most valuable component of your compensation. A benefits package that helps you take care of yourself and your family, including: Flexible paid time off Health insurance (the company pays 100% of gold level PPO plan for full time employees, their partners, and dependents) Dental insurance (the company pays 100% for full time employees and 100% for their partners and dependents) Vision insurance (the company pays 100% for full time employees, their partners, and dependents) Disability insurance (the company pays 100% for a policy to provide long term financial support if you become disabled) Ability to contribute to tax-advantaged accounts, including 401(k), health FSA, and dependent care FSA Relocation assistance to facilitate your move to Portland (if needed). Location This is an on-site position. Our offices, lab, and shop are located in Portland, Oregon.

Job Description Pacific Office Automation is one of the largest independently-owned document imaging and technology dealers in the nation. Since 1976, we have grown to 30+ branches located in ten western states. With over 40 years of success in office equipment and technology sales/service, our growth and reputation have afforded us great relationships with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more. At Pacific Office Automation, you'll find an amazing technology company full of growth opportunities, great benefits, and passionate coworkers who aim to help you succeed. Among our company goals, we aim to be a long-term employer. That means providing employees with the training and certification they need to keep up with the fast-changing technology of our office machines, devices, and software. At POA, we believe that all voices can and should be heard, regardless of seniority or tenure. Position We are seeking a On-Site Customer Tech Support to join our Remote MFP Support team at a local office in Oregon, Idaho, Washington or Utah. If you are a problem solver who is detail-oriented and capable of multi-tasking, we want to talk to you! We are looking for experienced technicians but are willing to train the right person for entry-level roles too. Essential Job Duties Use software to remotely access client computers to remotely troubleshoot and diagnose our customer's network connectivity with multi-functional devices such as copiers and scanners. Communicate with customers via phone, email, etc. to gather information for troubleshooting. Work closely with sales representatives, customers, and field technicians to resolve network related problems. Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success. Qualifications 0-2 Years of experience working with TCP-IP Networking Some computer knowledge mixed with a willingness and capability to learn. Natural problem-solving ability combined with a passion for fantastic customer service. Excellent written and oral communication skills. Ability to work in a fast-paced environment. Preferred, but not required Qualifications: Associates degree preferred Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred. Network+ or A+ Certifications a plus. Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred. Benefits Advancement and growth into leadership roles. Potential to advance to roles within other departments such as field networking, Managed IT services, unified communications, etc. Team-player environment. Medical/Dental/Vision/Life insurance plans. Matched 401k. PTO, Vacation, Sick Leave. FSA/HSA programs. Our Commitment to Diversity and Inclusion Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger. #LI-Onsite

What you will do: The Plant IT Technician is responsible for installing and supporting the IT hardware, software, and network infrastructure in the plant. The Plant IT Technician reports directly to the USCAN Plant Systems West Team Lead with a dotted line relationship to local plant management teams. How you will do it: Regularly spend portions of the day on the plant floor and occasionally lift parcels up to 40 pounds Triage IT hardware, software, and network issues in the office and on the manufacturing plant floor, sometimes acting as liaison between the L1 Help Desk and the end user Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, and mobile phones, while following hardware and software standards Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks Wear plant personal protective equipment (PPE) while on the plant floor and follow safety equipment programs according to company standards Provide general application support, including O365, Windows 10, ERP, firewalls Facilitate the full PCLM process with an emphasis on configuration Maintain security, appearance, and organization of the server room Manage SLAs and resolve incidents in Service Now Primary contact for service providers Primary interface of communication to Plant Management regarding WAN/LAN outages for infrastructure maintenance and planned hardware / software deployments Partner across local departments-Engineering, HR, Maintenance-to advise on deployments and execute projects Engage with the USCAN Plant Systems Team to execute projects across the region Make recommendations to the USCAN Plant Systems Team when IT hardware and/or software upgrades are required and procure required items through approved vendors Ensure new IT hardware serial numbers are recorded and included under existing maintenance contracts Travel occasionally to support remote sites or assist with projects. (Up to 10%) What we look for: Required: Bachelor's Degree with 1 year of IT technical support experience In lieu of a Bachelor's Degree, will consider a 2-year degree and at least 6 years of experience, or equivalent combination of education and experience Solid understanding of PCs including software installation, reimaging, Intune AD, Azure Experience configuring / troubleshooting issues / and deploying IT hardware, such as various printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS Experience with structured network cabling Solid analytical and critical thinking skills with strong written and verbal communications skills Demonstrated track record of strong initiative and producing results Ability to be on-call to resolve off-hours support situations requiring immediate attention Preferred: Other desirable certifications include Network+, Security+, MCSE, CCNA, A+ Experience with inventory, asset management, and CMDB is a plus Experience working in a manufacturing plant setting strongly preferred #LI-CS1 What you get: Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, perks, and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide market share leadership HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility Clarios has been recogizned as one of 2024's Most Ethical Companies by Ethisphere. This prestigious recognition marks the second consecutive year Clarios has received this distinction. Who we are: Clarios is the force behind the world's most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions while recovering, recycling, and reusing up to 99% of battery materials-setting the standard for sustainability in our industry. At Clarios, we're not just making batteries; we're shaping the future of sustainable transportation. Join our mission to innovate, push boundaries, and make a real impact. Discover your potential at Clarios-where your power meets endless possibilities. Veterans/Military Spouses: We value the leadership, adaptability, and technical expertise developed through military service. At Clarios, those capabilities thrive in an environment built on grit, ingenuity, and passion-where you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing Special.Accommodations@Clarios.com. We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience, area of expertise, gender, ethnicity, and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability, diversity, and equal opportunity, please read our latest report. We want you to know your rights because EEO is the law. A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process. To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses, Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.

IT Help Desk Technician Department: IT Reports To: Helpdesk & Cyber Security Manager FLSA Status: Non-Exempt Compensation: TBD As an IT Help Desk Technician, you will be a key resource in maintaining reliable technology systems and supporting end users across the organization. Job responsibilities include assisting with daily IT operations, troubleshooting technical issues, and ensuring systems function efficiently so business tasks can be completed without interruption. You will respond to support requests through multiple channels: phone, email, in person, and other avenues with professionalism and a strong commitment to service excellence. This role is ideal for someone who values accuracy, teamwork, and problem-solving in a collaborative environment. If you enjoy problem-solving and want to be part of a team that blends technology with nature, this is the opportunity for you. Essential Duties and Responsibilities: Respond promptly and courteously to support requests via phone, email, in-person, and ticketing systems. Prioritize, schedule, and troubleshoot technical issues; escalate complex problems to senior IT staff as needed. Continuously learn and support company-approved software, hardware, and cloud platforms. Use available resources and tools to aid in troubleshooting and problem resolution. Record resolutions and maintain detailed logs for future reference and analysis. Learn appropriate software and hardware used throughout the company which is supported by the IT department. Perform hands-on fixes, upgrades, and configurations for desktops, laptops, mobile devices, and peripherals. Perform preventative maintenance, including checking and upgrading of workstations, mobile devices, and peripherals. Test solutions and follow up with users to ensure appropriate resolution. Document pertinent information including user, department, contact information and the nature of the problem. Develop and maintain user documentation, training materials, and internal knowledge base articles. Adhere to IT security policies and procedures; maintain confidentiality and protect sensitive data. Proactively identify recurring issues and suggest improvements to processes or systems. Perform asset management for hardware, software, and licenses. Deploy, configure, and manage smartphones, printers, computers, and other IT equipment. Collaborate constructively with the Helpdesk team to complete tasks and achieve departmental goals. Required Qualifications: Knowledge of basic IT components, including desktops, laptops, tablets, mobile devices, smartphones, desktop phones, remote environments, and other peripherals. Experience with desktop, server, and mobile operating systems. This includes current versions of Windows and Mac OS for desktops and servers, as well as IOS and Android mobile operating systems. Application experience with Microsoft Office suite and common business applications. Familiarity with cloud services (e.g., Microsoft 365), and basic networking concepts (TCP/IP, Wi-Fi troubleshooting). Experience working in a team-oriented, collaborative environment. Exceptional customer service skills, with a focus on active listening and thoughtful questioning Experience researching solutions and presenting findings clearly and effectively via written or oral communication in a user-friendly manner. Ability to learn new technologies quickly and present information in a user-friendly manner. Ability to effectively prioritize and multitask to execute tasks in a high-pressure environment. Ability to work on computer equipment in a variety of environments and locations. Must be able to lift and transport moderately heavy objects, such as computers and peripherals, and sit for extended periods. Overtime and flexible work hours as needed. Valid driver's license and able to meet company criteria for insurability. Travel; daily or longer to remote locations. Must take and pass employer paid pre-employment background check. Preferred Qualifications: Relevant IT certifications (e.g., CompTIA A+, Network+, Security+, Microsoft Certified: Modern Desktop Administrator Associate, ITIL Foundation). Experience with Active Directory, Group Policy, and user account management. Exposure to virtualization technologies. Understanding of endpoint security tools and patch management. Ability to train and mentor junior staff or end users. Interest in continuous learning and staying current with emerging technologies. Bilingual or multilingual communication skills. Physical Requirements and Work Environment: On-site work with prolonged periods of sitting or standing at a desk. Occasional bending or reaching for files or office supplies. Occasionally required to lift up to 30 pounds. Travel between different sites. Primarily an indoor office environment with occasional field presence and exposure to different weather conditions. Disclaimer: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties, responsibilities, and activities may change at any time with or without notice. Offers of employment are contingent upon the successful completion of a background check, Motor Vehicle Record (MVR) check and continued eligibility for driver insurability. Bailey Nurseries is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other legally protected status. All qualified applicants will receive consideration for employment. Employment with Bailey Nurseries is at-will and may be terminated at any time by either party, in accordance with applicable law. If you need assistance or reasonable accommodation during the application process, please contact our HR team.

Job DescriptionDescription: About Finity Finity, Inc., a leading provider of health intelligence and engagement solutions, seeks a full-time IT Support Specialist to join our team. Finity partners with private health plans, hospital systems, and state agencies to improve the health and well-being of diverse populations through education, incentivization, and access to health supports. Our innovative team includes behavior change experts, data scientists, creative thinkers, and dedicated professionals who share a mission to make healthier living more achievable for all. About the Role The IT Support Technician is responsible for the day-to-day IT needs of the company. This role works with the IT team to manage and improve all Finity's IT processes, hardware, and software and participates in strategic planning for the future IT needs of a growing company. This role is currently a hybrid of remote and in-person depending on the task. Key Responsibilities: Provide ongoing maintenance and service improvements, troubleshooting and IT support for Finity employees. Address all software and hardware issues related to desktops and computer peripherals, such as printers, scanners, hard drives, monitors. Coordinate new employee computer setup, including purchase of laptops and accessories, software account setup, providing ongoing assistance to new employees as needed during onboarding. Manage security system tools and technology across all device assets and work, ensuring regulatory compliance as needed and monitoring of all operations, infrastructure, network, database and web administration. Contribute to client or third-party security auditing as needed, providing subject matter expertise to support business relationship management. Coordinate all IT logistics during offboarding for terminated employees. Anticipate and report the cost of replacing or updating computers, peripherals, and systems. Assess the functionality and efficiency of internal systems and give strategic input on software, hardware, and IT policies for Finity as a whole. Facilitate company-wide system and infrastructure upgrades (OS changes; major software releases; new systems integration). Communicate to employees when upgrades are required and assist employees with such tasks as needed. Strong and clear documentation on all tasks for reporting and repetition. Maintain empathy, patience, and clarity when communicating. Special projects and research as assigned. What We Offer Our compensation package includes: · A flexible, hybrid work environment · 30 days of paid time off in first year; allocation increases with tenure. · Comprehensive medical, dental, vision, paid short-term disability, paid life insurance, supplemental insurance, and company contribution to HSA account. · Professional development or tuition reimbursement funds. · 401(k) with company match. Requirements: 3+ years experience in professional Information Technology Strong organizational, communication, and analytical skills. Proficiency in Apple skills: MacOS, Genius Bar, Apple Silicon, M3, M4. Proficiency in Microsoft skills: MS365, SharePoint, Azure, Intune, Entra, Autopilot and Copilot. Knowledge of Agentic AI and ability to administer AI software deployments. Detail-oriented with experience in research and reporting. Ability to manage multiple priorities and maintain professionalism in a dynamic environment. Strong security background, such as Security+ certification. Additional CompTIA certifications are a plus.

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Computer Laboratory Technician On behalf of our client, Procom Services is searching for a Computer Laboratory Technician for a contract opportunity in Hillsboro, OR. Computer Laboratory Technician Job Details Support Automated Build and Testing system development. Our system provides a continuous integration solution for Consumer Electronics hardware. Daily Responsibilities: Upgrade/patch Windows and Linux systems Aid with QA workstation creation/issues. User permissions and account administration including Linux permission settings. Maintenance of Ubuntu package repositories for developer workstations as well as VMware VMs. Script writing, deb/rpm creation, software updates. Infrastructure script development VMware Server deployment troubleshooting NetApp SAN Administration - nfs/fcp NAS Administration - vmfs and nfs Backup administration and configuration Troubleshooting server/network issues General system setup and troubleshooting Hardware inventory management Lab maintenance Documentation including Visio diagrams and General End User Support (developers and testers). Computer Laboratory Mandatory Skills Necessary Skills (Must Have): OS (Linux/Windows) setup and configuration Linux Administration: Knowledge of packaging, distribution, performance tuning, and system design. Experience with administration of authentication, http services, database setup and configuration, clustering and failover. Knowledge of application and server monitoring software Hypervisor Administration: VMware Server directly related to position, but experience with Xen and VMware ESX, ESXi, LabManager or Workstation is applicable. Scripting and Automation development: Perl and Python with systems such as Jenkins, Quickbuild, TeamCity, etc. Technical Documentation: Ability to review specifications and publish design, as well as user instructions. Additional Skills Desired (Nice to Have): Web design Subversion Version Control (WANdisco MultiSite) Git/Gerritt Version Control Ubuntu/RedHat administration Open Source Development VMware Virtual Infrastructure 4.1 and 6.0 SAN Administration - Raw Device Mapping Tools such as New Relic, Jira, Artifactory, TeamCity, Jama, Stash Confluence and Crucible Computer Laboratory Technician Start Date ASAP Computer Laboratory Technician Assignment Length 12 Months "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties." Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.

Instrument is a digital product and brand experience agency of more than 300 talented people in different studios, each focused on particular clients and dedicated to producing best-in-class work. We're seeking a Service Desk Engineer to support our growing agency needs. You'll work from our beautiful Portland office in the bustling Northwest neighborhood in Portland, Oregon to provide exceptional IT customer support. Although this role is supporting Instrument directly, the role will sit within our parent holding company, Stagwell. Stagwell is one of the most influential marketing and communications networks in the world. With 12,000+ specialists in 24 countries, we harness the power of culture-moving creativity to build brand distinction and unique value across the entire marketing ecosystem. By leveraging technology, data analytics, insights and strategic consulting solutions, Stagwell drives creative excellence, business growth and measurable return on marketing investment for 1700+ clients worldwide. This position will be responsible for providing onsite and remote technical assistance and support related to Apple (and sometimes Windows) hardware, software, SaaS services, network, operating system, printing, and Internet access problems for our employees. What You'll Do * Serve as the first point of contact for Instrument/Stagwell employees seeking technical assistance via FreshService in a timely manner and in line with SLAs. * Respond to and diagnose problems through discussions with users; includes problem recognition, research, isolation, and resolution steps * Troubleshoot and escalate incidents to Senior Service Desk Engineers or Direct Manager as needed. * Work alongside our Service Center and Senior Service Desk team to ensure policies and guidelines are followed. * Supports the Instrument employee experience as a knowledgeable and trusted IT teammate with a customer service mindset * Provide remote and onsite technical assistance for issues related to computers, software, SaaS and office-specific equipment/hardware (conference rooms, printers, servers, networks, etc) * Support employee onboarding/offboarding tasks * Support with IT Operational projects, as needed * Build and maintain the IT Knowledgebase. * Partners with and learns from domain expertise within the Stagwell CORE IT global team * Join the team in-office five days a week to stay closely connected with colleagues and projects Desired Technology Experience * Strong understanding of both mac OS X and Windows Operating Systems * Computer management using tools such as JAMF, Intune, Kaseya, TeamViewer * Experience managing many of the following products: Google Workspace ,Office 365, MacOS and assorted Apple hardware, Atlassian Suite: Confluence, JIRA Software, Box, Okta, FreshService, ESET, Proofpoint What You'll Bring * Minimum of two (2) years prior experience with providing technical support for large organizations. * Strong customer service orientation and a background with customer service preferred * Highly self motivated and directed, strong organizational skills with keen attention to detail * Strong relationship building, communication, and team collaboration skills. * Comfortable communicating ideas using both technical and user-friendly language * Ability to adapt to changing priorities and critical situations * Ability to prioritize and execute tasks in a high-pressure environment * Motivated by working in a team-oriented, collaborative environment * Certifications and continuing education are preferred but not required. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Summary Description: The IT Support Specialist serves as the first point of contact for Tier 1 and Tier 2 helpdesk requests. This position provides IT support for faculty, staff, and students, including creating and tracking support tickets. This position is responsible for updating the equipment inventory for moves/adds/changes, and it plays a significant role in the configuration and deployment of workstations, printers, mobile devices, and phones. This position diagnoses and resolves issues with hardware, software, and network connectivity. This position also manages user accounts and permissions. Primary Job Duties: * Answer phone calls and assist users with walk-in requests related to technology * Create work order tickets for all work coming to the department * Manage work order tickets from creation to resolution in a timely manner * Ability to quickly determine when work tickets should be routed to other members of the department * Maintain the inventory database to reflect current configuration and deployment of all technology equipment * Manage the assignment and use of software licenses * Set up, deploy, maintain, and support workstations, printers, mobile devices, and phones * Diagnose and resolve hardware issues to assure the availability and functionality of workstations, printers, mobile devices, and phones * Set up and manage user accounts in the Ellucian Colleague ERP and student information system as well as Canvas learning management system * Diagnose and resolve account and permission issues in Windows, Ellucian Colleague, and Canvas LMS * Maintain IT documentation, guides, and internal workflows * Identify recurring issues and recommend automation or process improvements * Provide basic training and guidance for technology hardware, software, and services * Complete other tasks as assigned * Be present in the office unless arrangements are made with the employee's direct supervisor * Contribute to the support and implementation of the University Strategic Plan * Participate in Warner Pacific University professional development opportunities * Demonstrate commitment to a Christian liberal arts education by upholding to the mission of the University and abiding by the Employment Standards and Lifestyle Agreement Minimum Qualifications: * 1-3 years of experience supporting Microsoft Windows workstations, including operating system, hardware, network, and printing issues * 1-3 years of experience supporting Microsoft Office applications with emphasis on Word, Excel, and PowerPoint * Experience managing user accounts and groups in Active Directory * Understanding of basic networking concepts * Clear communication skills and a service-oriented mindset * Demonstrated ability to work with diverse individuals including students from first generational, diverse, and urban environments. * Possess a strong desire to learn and grow, as well as demonstrate the ability to learn new systems and quickly become proficient * Comfortable working on ladders and lifting up to 50 lbs. * Valid driver's license; local travel is required Preferred Qualifications: * A four-year degree, especially in a technical field * Microsoft MCP, A+, or another technical certification * Experience managing security permissions in a Windows network environment * Knowledge of workstation image deployment processes * Scripting or automation experience (PowerShell, etc.) Physical Demands - Work Environment: The position is located in an office environment. Professional/business casual attire is required. Warner Pacific University's Mission: Warner Pacific is a Christ-centered, urban, diverse, minority-serving, Hispanic-serving, liberal arts University dedicated to providing students with an education that prepares them to engage actively in a constantly changing world. Our hiring practices reflect our missional commitment to being a Christ-centered institution. Warner Pacific University's Commitment to Diversity: Warner Pacific University is an Equal Opportunity Employer that seeks a diverse workforce of committed Christians from all racial, ethnic, and socio-economic backgrounds. Warner Pacific University is committed to hiring staff and faculty with an intentionality that demonstrates the importance of having an employee community that reflects the racial and ethnic diversity of the students we serve. Persons of color are strongly encouraged to apply. Employment and Lifestyle Standards: Warner Pacific is a Christ-centered urban liberal arts University dedicated to providing students from diverse backgrounds an education that prepares them to engage actively in a constantly changing world. The University was founded in 1937 by the Church of God (Anderson, Indiana). Central to Warner Pacific's identity as a Christ-centered higher education institution is the policy of hiring persons whose personal and professional lives reflect: 1. A belief in the deity of and commitment to Jesus Christ and the Christian faith, as interpreted through the historic witness of Scripture and the continuing ministry of the Holy Spirit. 2. The practice of following Christ through day-to-day personal lifestyle choices. 3. A vitality of Christian experience maturing in insight and application and appreciative of differing viewpoints. 4. A commitment to life-long learning and service through personal and professional development. 5. For teaching faculty, the expression of artful teaching, based on mastery of relevant subject matter and in an environment of purposeful and rigorous inquiry amongst a community of scholars who support one another. 6. A capability, by temperament, preparation, and will, to support students as they confront the intellectual, social, physical, emotional, and spiritual challenges of their lives. 7. A sensitivity to and support for the mission, core themes, vision, values, ethos and traditions of the Warner Pacific University community. 8. A commitment to teaching and serving in harmony with the doctrines of the Holy Bible. Employee Agreement: Mission-based hiring is of critical importance to Warner Pacific University. Employees are expected to demonstrate and articulate a vital Christian faith and to live in a manner consistent with a Christ-centered lifestyle as informed by the Scriptures of the New Testament. Warner Pacific's students, faculty and staff are expected to foster an environment of mutual respect and accountability, to care for the personal dignity of others and to exercise integrity in their conduct and communication. The University environment is expected to be free from discrimination and harassment (including bullying). When an individual's behavior has direct implications for others and/or the well-being of the University community, there may be cause for institutional involvement, regardless of where the situation occurs. Warner Pacific University desires to provide a safe and healthy environment for staff, faculty, students, visitors and guests. Therefore, smoking is not permitted on University property, in its vehicles, or at any University sponsored event. The use of illegal drugs or non-prescribed controlled substances is strictly prohibited. Use of alcoholic beverages or tobacco products is strictly prohibited on Warner Pacific University campuses. Equal Employment Opportunity: Warner Pacific provides equal opportunity for employment and advancement for all employees and applicants regardless of race, color, sex, gender, national origin, citizenship status, disability, age, genetic information, status with regard to public assistance, veteran status and any other status protected by laws and regulations to which Warner Pacific is subject. All employment decisions, including hiring, promotions, compensation, benefits, transfers, and terminations are made in a manner that does not discriminate against individuals in the categories discussed above. Because Warner Pacific is a Christian liberal arts University, the University exercises its legal right to hire Christian employees to fulfill its mission and purpose. In order to be considered an applicant for this position, please complete our online employment application at ****************************************************** Click "Apply Now" to complete the online application, and submit the following: * Application * Cover Letter * Resume NOTE: All job offers are contingent upon successfully passing a background check and completing all required paperwork.

Job Description Let's do great things, together! About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together. Position Summary The CS Tech Support Specialist I position serves provides Customer Service and Technical Support to internal and external clients through multiple contact channels for Medical, Dental, Pharmacy, Individual Membership Account, MyModa, Benefit Tracker Administration and Maintenance. Administers Moda online Customer Service programs, including program application procedures, internet security protocol for external users and records maintenance. Shares administration of MyModa, eBill and Benefit Tracker functionality. The primary role of this position is to provide professional, prompt and accurate technical support to all Internal and External Customers. This is FT WFH role. Pay Range $20.88 - $23.49 hourly (depending on experience) **Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range. Please fill out an application on our company page, linked below, to be considered for this position. ************************** GK=27746770&refresh=true Benefits: Medical, Dental, Vision, Pharmacy, Life, & Disability 401K- Matching FSA Employee Assistance Program PTO and Company Paid Holidays Required Skills, Experience & Education: High school diploma or equivalent. 6-12 months experience as a Customer Service Rep Level II, consistently exceeding level of performance or equivalent work experience or equivalent work experience. 10 key proficiency of 135 spm net on a computer numeric keypad. Typing ability of 25 wpm net. Computer proficiency with multiple systems, browsers, Moda software (Microsoft Office applications, Facets, Content Manager, Excel, EBT, online chat) and updates. Prior experience or basic understanding of claims processing, membership accounting, medical/dental/pharmacy plan benefits and/or other related experience handling Customer Service escalations, Technical Support or Online Chat. Strong time management, planning and organization skills with ability to prioritized and manage changing priorities. Ability to handle multiple tasks simultaneously and adapt to change. Ability to work well under pressure in a complex and rapidly changing environment. Ability to anticipate, identify, analyze and resolve conflict and problems. Ability to listen and understand information verbally and in writing. Well-developed verbal and written communication skills with the ability to actively listen, interact professionally, patiently and courteously with clients on the phone, in person, through email, social media or online chat. Strong analytical and critical thinking, problem solving, decision-making skills, with attention to detail. Maintain confidentiality and project professional business presence and appearance. Ability to comply with company rules and policies and maintain attendance above company standards. Able to embrace process improvements and works well in a team oriented environment. Demonstrated ability to handle difficult calls and benefit issues with little assistance and provide accurate information in a fast paced environment. Experience working in a collaborative and fast-paced team environment. Demonstrated real time problem-solving skills and ability to prioritize multiple tasks based on urgency and importance. Help customers troubleshoot issues they encounter and provide actionable tips to resolve. Demonstrated outstanding attention to detail, ownership, and follow-through. Consistent record of achieving individual and team metrics. Excellent professional written & oral communication skills. Passion for technology and willingness to learn new skills. Ability to navigate multiple computer programs in a fast pace multi-tasking environment. Empathy/compassion for working with senior, disabled, low income populations. Ability to work extra hours and participate in overtime as needed. Ability to work with multiple Pharmacy, Dental and Medical (Individual, Specialized, Medical Intake, EOCCO) applications and contacts types at the same time. Primary Functions: Responsible for interpreting needs/concerns, determining best course of action, troubleshoot, and identify system issues and solutions. Guide users through features and functionalities. Respond to customer queries in a timely and accurate way, via phone, email, chat or social media. Quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures. Support customers across different platforms; phone, email, chat or social media and ability to trouble shoot multiple devices (desktop pc, tablet, phones, browsers, hardware, OS) Resolve issues efficiently from start to finish, set appropriate expectations and follow through; and/or escalate support tickets to leadership when escalation is required. Analyzing and reporting system issues and trends in a timely manner. Provide customer feedback received to leadership. Develop access to registrants' passwords and log-in data so when questions are received a prompt answer can be provided. Ability to repeatedly analyze situations and communicate effectively in a fast paced environment that includes dealing with angry people. Exercise judgment, initiative, and discretion in confidential and sensitive manners. Consistently follow the correct process and procedure with each line of business and contact method being used. Maintain forms necessary for new external provider and employer users. Responsible for handling all requests received for Certificate of Coverage and CCC letters Responds to Benefit Tracker, MyModa, EBT and External Secure email user questions (via telephone, email, or correspondence). Monitor customer complaints on social media and reach out to provide assistance. Respond to email inquiries received from multiple mailboxes across all lines of business: MyModa, Medical, Dental, Pharmacy, EBT and Individual Membership Accounting, within established turnaround times. Open and Submit service tickets for possible Benefit Tracker, eBill and MyModa programming changes, system issues and trending topics (following established reporting policy). Review, update and become familiar with new and revised benefit information or claim processing procedures. Contact providers, group administrators and agents when necessary to answer questions and obtain or provide information. Support and assist Medical, Dental, Pharmacy and Individual Membership administrator questions. Maintain detailed records of daily interactions with customers, reported issues, and completed solutions along with any further actions required of customer service or Moda Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction. Other duties as assigned Working Conditions & Contact with Others Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of 37.5 hours per week, including evenings and occasional weekends, to meet business need. Answer inquiries received through phone calls, emails, online chat, social media and outbound text from subscribers, members, Agents, Brokers, Providers/Facilities, Dentists, Pharmacies, Group Administrators and multiple internal departments. Together, we can be more. We can be better. Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.

Computer Science in Computer Systems The Department of Computer Science at Reed College invites applications for an open rank tenure stream faculty position in computer systems beginning in the fall of 2026. Applicants should have a Ph.D. in computer science or a closely related field by the time of the appointment and should be committed to excellence in undergraduate teaching and in research. Applicants from any area of computer systems and applications, broadly construed, will be considered (e.g., networks, database systems, security, distributed computing, architecture, operating systems, robotics, etc.). The successful applicant will teach in the core computer science curriculum at all levels, will develop one or more courses in the applicant's area(s) of expertise, and will work to foster a welcoming and engaged community. They will maintain an active research program, providing opportunities for student involvement, and they will advise several year-long senior thesis projects. Reed College is a vibrant intellectual community located in Portland, Oregon. Reed students are known for their outstanding intellectual engagement and creativity, and a substantial proportion go on to pursue advanced degrees. Reed believes that this requires a faculty that is actively engaged in cutting-edge research and provides the resources necessary to enable that research, including a generous sabbatical policy, startup and other funding, and salary that is competitive with other institutions that expect and support high-quality research. The college believes that cultural diversity and inclusive education practices are essential to the excellence of our academic program (see ********************************* Applicants to the position are encouraged to contact Adam Groce (***************), the chair of the search committee, for further details about the position and the college's computer science program. Information about the position is also posted at *************************************** Application Instructions Applicants should submit their applications electronically through the Interfolio service (************************************ and should include a cover letter, curriculum vitae, teaching statement, research statement, and three letters of recommendation. The application should address how the applicant's teaching and scholarship would contribute to Reed's small, selective undergraduate community and help foster a welcoming and inclusive environment in our program. Applications submitted by October 17 are guaranteed full consideration, although review of applications will continue until the position is filled. An Equal Opportunity Employer, Reed values diversity and encourages applications from underrepresented groups. Deadline October 17 to guarantee full consideration Background Check Requirement A criminal conviction record check is required for all college staff positions as a condition of employment for selected candidates. Employment offers are contingent upon the successful completion of this background check. A conviction does not automatically disqualify a candidate; each case is reviewed based on the nature of the conviction and its relevance to the responsibilities of the position.

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138