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Become A Computer Technician/Sales

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Working As A Computer Technician/Sales

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $90,021

    Average Salary

What Does A Computer Technician/Sales Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Computer Technician/Sales

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Computer Technician/Sales Jobs

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Computer Technician/Sales Career Paths

Computer Technician/Sales
Computer Technician Technician Specialist
Account Manager
5 Yearsyrs
Computer Technician Systems Engineer Program Manager
Business Development Manager
9 Yearsyrs
Sales Manager Regional Sales Manager
Director Of Sales
10 Yearsyrs
Technician Service Manager General Manager
District Manager
7 Yearsyrs
Account Executive Office Manager Account Manager
District Sales Manager
7 Yearsyrs
Project Manager Vice President Chief Finance Officer
Entrepreneur
5 Yearsyrs
Field Service Technician Operations Manager Sales Consultant
Internet Sales Manager
6 Yearsyrs
Field Service Technician Project Engineer Product Manager
Market Manager
7 Yearsyrs
Project Manager Product Manager District Sales Manager
Merchandising Manager
5 Yearsyrs
Technician Specialist Account Manager
National Account Manager
8 Yearsyrs
Account Manager Sales Manager General Manager
Regional Manager
8 Yearsyrs
Sales Manager General Manager Account Executive
Regional Sales Manager
9 Yearsyrs
Sales Consultant Sales Professional Account Executive
Relationship Manager
6 Yearsyrs
Technical Support Specialist Specialist Account Manager
Sales Account Manager
6 Yearsyrs
Regional Sales Manager National Account Manager Account Executive
Sales And Marketing Manager
6 Yearsyrs
Account Manager Account Executive
Sales Manager
5 Yearsyrs
Sales Consultant Senior Sales Representative Account Executive
Sales/Marketing
5 Yearsyrs
Account Executive Territory Manager Account Manager
Senior Account Manager
7 Yearsyrs
Technical Support Specialist Systems Administrator Operations Manager
Territory Manager
7 Yearsyrs
Regional Sales Manager General Manager Account Executive
Territory Sales Manager
7 Yearsyrs
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Do you work as a Computer Technician/Sales?

Help others decide if this is a good career for them

Average Length of Employment
Sales Assistant 2.1 years
Sales Clerk 2.0 years
Sales Expert 1.9 years
Sales Associate 1.6 years
Top Careers Before Computer Technician/Sales
Technician 7.8%
Cashier 7.0%
Manager 4.3%
Internship 3.8%
Owner 3.8%
Teller 3.3%
Supervisor 2.8%
Top Careers After Computer Technician/Sales
Technician 7.8%
Owner 5.9%
Manager 4.4%
Teller 3.5%
Consultant 3.4%
Cashier 3.2%

Do you work as a Computer Technician/Sales?

Computer Technician/Sales Demographics

Gender

Male

80.3%

Female

17.8%

Unknown

1.9%
Ethnicity

White

61.0%

Hispanic or Latino

16.5%

Black or African American

10.3%

Asian

8.0%

Unknown

4.1%
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Foreign Languages Spoken

Spanish

57.5%

French

7.2%

Chinese

3.9%

Mandarin

3.3%

German

3.3%

Japanese

3.3%

Arabic

3.3%

Russian

2.8%

Portuguese

2.8%

Turkish

1.7%

Korean

1.7%

Khmer

1.7%

Vietnamese

1.7%

Italian

1.7%

Hindi

1.1%

Thai

1.1%

Romanian

0.6%

Dutch

0.6%

Ukrainian

0.6%

Malay

0.6%
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Computer Technician/Sales Education

Schools

University of Phoenix

18.7%

Michigan State University

5.4%

Arizona State University

5.4%

Community College of the Air Force

5.4%

University of Houston

5.4%

Louisiana Tech University

5.4%

Kaplan University

4.6%

Oklahoma State University

4.6%

University of South Florida

4.1%

California State University - Fullerton

4.1%

West Virginia University

4.1%

Kent State University

4.1%

Utah State University

4.1%

San Jose State University

3.7%

San Francisco State University

3.7%

Liberty University

3.7%

Western Washington University

3.3%

Southern Illinois University Edwardsville

3.3%

Metropolitan State University of Denver

3.3%

George Mason University

3.3%
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Majors

Business

26.3%

Computer Science

9.6%

Electrical Engineering

7.6%

Information Technology

7.2%

Marketing

5.4%

Computer Information Systems

4.7%

Communication

4.1%

Management

3.6%

Computer Networking

3.5%

Criminal Justice

3.4%

General Studies

3.0%

Psychology

3.0%

Accounting

2.7%

Mechanical Engineering

2.6%

Graphic Design

2.4%

Automotive Technology

2.3%

Computer Engineering

2.3%

Education

2.1%

Electrical Engineering Technology

2.1%

Liberal Arts

2.1%
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Degrees

Bachelors

37.1%

Other

31.5%

Associate

17.7%

Masters

7.1%

Certificate

4.2%

Diploma

1.5%

Doctorate

0.6%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Computer Technician/Sales Salaries

Job Title Company Location Start Date Salary
Technical Sales The Armored Group, LLC Plano, TX Dec 27, 2016 $171,413
Tech Sales HPC, EBG Lenovo (United States), Inc. Red Bank, NJ Feb 25, 2016 $170,000 -
$180,000
Technical, Sales A B Controls & Technology, Inc. TX Dec 17, 2012 $131,585
Technical Sales Advisor III Paradigm Geophysical Corp Houston, TX Feb 03, 2015 $127,617 -
$132,804
SIS Technical Sales Schlumberger Technology Corporation Houston, TX Apr 14, 2014 $120,120
Technical Sales Advisor Paradigm Geophysical Corp. Houston, TX May 27, 2016 $116,964
Tech Sales Advisor Bus DEV (Tech Team Reservoir) Halliburton Energy Services, Inc. Houston, TX Apr 30, 2015 $116,409
Technical Sales Advisor Paradigm Geophysical Corp. Houston, TX Oct 26, 2016 $112,341
World Wide Technical Sales IBM Corporation San Francisco, CA Jul 22, 2016 $110,989 -
$169,000
Technical Sales Advisor Paradigm Geophysical Corporation Houston, TX Oct 23, 2015 $110,000
Technical Sales IBM Corporation Piscataway, NJ Jun 23, 2016 $103,022 -
$135,000
Technical Sales Mektec International Coroiration San Jose, CA Sep 08, 2015 $78,784
Technical Sales Mektec International Coroiration San Jose, CA Sep 10, 2015 $78,784
Computer Technical Sales Harvard Soft, Inc. Tyngsborough, MA Sep 11, 2015 $76,648
Computer Technical Sales E Divya Business Solutions, Inc. Tewksbury, MA Sep 11, 2015 $76,648
Technical Sales ABB Inc. Wauwatosa, WI Sep 23, 2015 $75,296 -
$108,100

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Top Skills for A Computer Technician/Sales

  1. Computer
  2. Product Knowledge
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Configure preventative maintenance plans to ensure computer functionality such as implementing automatic and manual back up software and battery backup devices.
  • Involved focus on developing wide product knowledge of prefabricated computers, individual components, peripherals and accessories.
  • Maintain a professional approach to ensure excellent customer service.
  • Selected as member of Quality Control Team developed to improve interaction between marketing and technical support staff.
  • Received visitors and phone calls and accurately determined the nature of requests.

How Would You Rate Working As a Computer Technician/Sales?

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Top 10 Best States for Computer Technician/Sales

  1. North Dakota
  2. Maine
  3. Rhode Island
  4. Vermont
  5. Alaska
  6. New Hampshire
  7. Wyoming
  8. Washington
  9. Oregon
  10. Hawaii
  • (272 jobs)
  • (467 jobs)
  • (339 jobs)
  • (209 jobs)
  • (150 jobs)
  • (786 jobs)
  • (176 jobs)
  • (1,899 jobs)
  • (1,117 jobs)
  • (334 jobs)

Top Computer Technician/Sales Employers

Jobs From Top Computer Technician/Sales Employers

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