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Become A Computer Technician/Sales

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Working As A Computer Technician/Sales

  • Performing for or Working Directly with the Public
  • Selling or Influencing Others
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Persons Outside Organization
  • Deal with People

  • Unpleasant/Angry People

  • $70,000

    Average Salary

What Does A Computer Technician/Sales Do

Retail sales workers include both those who sell retail merchandise, such as clothing, furniture, and cars, (called retail salespersons) and those who sell spare and replacement parts and equipment, especially car parts (called parts salespersons). Both types of workers help customers find the products they want and process customers’ payments.

Duties

Retail sales workers typically do the following:

  • Greet customers and offer them assistance
  • Recommend merchandise based on customers’ wants and needs
  • Explain the use and benefit of merchandise to customers
  • Answer customers’ questions
  • Show how merchandise works, if applicable
  • Add up customers’ total purchases and accept payment
  • Inform customers about current sales, promotions, and policies about payments and exchanges

The following are examples of types of retail sales workers:

Retail salespersons work in stores where they sell goods, such as books, cars, clothing, cosmetics, electronics, furniture, lumber, plants, shoes, and many other types of merchandise.

In addition to helping customers find and select items to buy, many retail salespersons process the payment for the sale, which typically involves operating cash registers.

After taking payment for the purchases, retail salespersons may bag or package the purchases.

Depending on the hours they work, retail salespersons may have to open or close cash registers. This includes counting the money in the register and separating charge slips, coupons, and exchange vouchers. They may also make deposits at a cash office.

For information about other workers who receive and disburse money, see the profile on cashiers.

In addition, retail salespersons may help stock shelves or racks, arrange for mailing or delivery of purchases, mark price tags, take inventory, and prepare displays.

For some retail sales jobs, particularly those involving expensive and complex items, retail sales workers need special knowledge or skills. For example, those who sell cars must be able to explain the features of various models, manufacturers’ specifications, different types of options on the car, financing available, and the details of associated warranties.

In addition, retail sales workers must recognize security risks and thefts and understand their organization’s procedures for handling thefts—procedures that may include notifying security guards or calling police.

Parts salespersons sell spare and replacement parts and equipment, especially car parts. Most work in either automotive parts stores or automobile dealerships. They take customers’ orders, inform customers of part availability and price, and take inventory.

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How To Become A Computer Technician/Sales

Typically, there are no formal education requirements for retail sales workers. Most receive on-the-job training, which usually lasts a few days to a few months.

Education

Although retail or parts sales positions usually have no formal education requirements, some employers prefer applicants who have a high school diploma or equivalent, especially employers who sell technical products or “big-ticket” items, such as electronics or cars.

Training

Most retail sales workers receive on-the-job training, which usually lasts a few days to a few months. In small stores, an experienced employee often trains newly hired workers. In large stores, training programs are more formal and usually conducted over several days.

During training sessions, topics often include customer service, security, the store’s policies and procedures, and how to operate the cash register.

Depending on the type of product they are selling, employees may be given additional specialized training. For example, salespersons working in cosmetics get instruction on the types of products the store offers and for whom the cosmetics would be most beneficial. Likewise, those who sell computers may be instructed on the technical differences between computer products.

Because providing exceptional service to customers is a priority for many employers, employees often get periodic training to update and refine their skills.

Advancement

Retail sales workers typically have opportunities to advance to supervisory or managerial positions. Some employers want candidates for managerial positions to have a college degree.

As sales workers gain experience and seniority, they often move into positions that have greater responsibility and may be given their choice of departments in which to work. This opportunity often means moving to positions with higher potential earnings and commissions. The highest earnings potential usually involves selling “big-ticket” items—such as cars, jewelry, furniture, and electronics. These positions often require workers with extensive knowledge of the product and an excellent talent for persuasion.

Important Qualities

Customer-service skills. Retail sales workers must be responsive to the wants and needs of customers. They should explain the product options available to customers and make appropriate recommendations.

Interpersonal skills. A friendly and outgoing personality is important for these workers because the job requires almost constant interaction with people. 

Math skills. Retail sales workers must have the ability to calculate price totals, discounts, and change owed to customers.

Persistence. A large number of attempted sales may not be successful, so sales workers should not be discouraged easily. They must start each new sales attempt with a positive attitude.

Selling skills. Retail sales workers must be persuasive when interacting with customers. They must clearly and effectively explain the benefits of the merchandise.

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Computer Technician/Sales Career Paths

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Help others decide if this is a good career for them

Average Length of Employment
Retail Clerk 2.2 years
Sales Person 2.2 years
Sales Clerk 2.1 years
Sales Assistant 2.1 years
Attendant Sales 1.7 years
Sales Associate 1.6 years
Top Careers Before Computer Technician/Sales
Cashier 11.0%
Technician 7.2%
Manager 4.2%
Internship 3.6%
Owner 3.3%
Supervisor 3.2%
Server 2.9%
Top Careers After Computer Technician/Sales
Technician 8.1%
Cashier 7.7%
Owner 5.0%
Manager 4.5%
Server 3.1%
Driver 3.0%

Do you work as a Computer Technician/Sales?

Average Yearly Salary
$70,000
View Detailed Salary Report
$34,000
Min 10%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$70,000
Median 50%
$142,000
Max 90%
Best Paying Company
NetSuite
Highest Paying City
San Francisco, CA
Highest Paying State
Delaware
Avg Experience Level
2.4 years
How much does a Computer Technician/Sales make at top companies?
The national average salary for a Computer Technician/Sales in the United States is $70,202 per year or $34 per hour. Those in the bottom 10 percent make under $34,000 a year, and the top 10 percent make over $142,000.

Real Computer Technician/Sales Salaries

Job Title Company Location Start Date Salary
Technical Sales The Armored Group, LLC Plano, TX Dec 27, 2016 $171,413
Tech Sales HPC, EBG Lenovo (United States), Inc. Red Bank, NJ Feb 25, 2016 $170,000 -
$180,000
Technical, Sales A B Controls & Technology, Inc. TX Dec 17, 2012 $131,585
SIS Technical Sales Schlumberger Technology Corporation Houston, TX Apr 14, 2014 $120,120
World Wide Technical Sales IBM Corporation San Francisco, CA Jul 22, 2016 $110,989 -
$169,000
Technical Sales IBM Corporation Piscataway, NJ Jun 23, 2016 $103,022 -
$135,000
Technical Sales Mektec International Coroiration San Jose, CA Sep 08, 2015 $78,784
Technical Sales Mektec International Coroiration San Jose, CA Sep 10, 2015 $78,784
Computer Technical Sales Harvard Soft, Inc. Tyngsborough, MA Sep 11, 2015 $76,648
Computer Technical Sales E Divya Business Solutions, Inc. Tewksbury, MA Sep 11, 2015 $76,648
Technical Sales ABB Inc. Wauwatosa, WI Sep 23, 2015 $75,296 -
$108,100
Technical Sales Mueller BBM-Vibroacoustic Systeme, Inc. Ann Arbor, MI Dec 11, 2009 $70,000

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How Would You Rate The Salary Of a Computer Technician/Sales?

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Top Skills for A Computer Technician/Sales

  1. Computer Sales
  2. Product Knowledge
  3. Computer Hardware
You can check out examples of real life uses of top skills on resumes here:
  • Worked as a computer sales representative to sale desktop and laptop computers and the accessories associated with the main line product.
  • Qualified customers with open-ended questions, and achieved ideal solutions through a combination of variables analysis and exercising exceptional product knowledge.
  • Recognize the needs of the consumer and provide detailed information regarding technical specifications of the computer hardware/software offered by the company.
  • Recognized for delivering unparalleled customer service.
  • Computed accurate sales prices for purchase transactions.

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Average Salary:

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Top 10 Best States for Computer Technician/Sales

  1. North Dakota
  2. Maine
  3. Rhode Island
  4. Vermont
  5. Alaska
  6. New Hampshire
  7. Wyoming
  8. Washington
  9. Oregon
  10. Hawaii
  • (272 jobs)
  • (467 jobs)
  • (339 jobs)
  • (209 jobs)
  • (150 jobs)
  • (786 jobs)
  • (176 jobs)
  • (1,899 jobs)
  • (1,117 jobs)
  • (334 jobs)

Computer Technician/Sales Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 6,864 Computer Technician/Sales resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Computer Technician/Sales Resume

View Resume Examples

Computer Technician/Sales Demographics

Gender

Male

75.1%

Female

17.1%

Unknown

7.8%
Ethnicity

White

61.2%

Hispanic or Latino

17.0%

Black or African American

10.6%

Asian

7.3%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

57.0%

French

6.6%

Arabic

4.5%

Portuguese

3.7%

Japanese

3.7%

Mandarin

3.3%

Russian

3.3%

Chinese

3.3%

German

2.9%

Korean

2.1%

Italian

2.1%

Vietnamese

1.7%

Turkish

1.2%

Khmer

1.2%

Hindi

0.8%

Thai

0.8%

Swedish

0.4%

Romanian

0.4%

Dutch

0.4%

Ukrainian

0.4%
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Computer Technician/Sales Education

Schools

University of Phoenix

21.0%

Arizona State University

5.8%

University of Houston

5.5%

Community College of the Air Force

5.0%

San Jose State University

4.7%

Kent State University

4.5%

Michigan State University

4.5%

Texas A&M University

4.2%

Oklahoma State University

3.9%

The Academy

3.9%

Full Sail University

3.9%

Kaplan University

3.9%

University of South Florida

3.9%

Purdue University

3.9%

University of Akron

3.7%

California State University - Fullerton

3.7%

University of Texas at Austin

3.7%

San Francisco State University

3.4%

Utah State University

3.4%

University of Washington

3.4%
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Majors

Business

25.7%

Computer Science

9.9%

Electrical Engineering

7.2%

Information Technology

6.2%

Marketing

4.7%

Criminal Justice

4.5%

Computer Information Systems

4.5%

Communication

4.0%

Management

4.0%

Computer Networking

3.7%

Psychology

3.3%

General Studies

2.9%

Accounting

2.8%

Graphic Design

2.7%

Mechanical Engineering

2.6%

Education

2.5%

Automotive Technology

2.4%

Liberal Arts

2.3%

Computer Engineering

2.2%

Finance

2.1%
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Degrees

Bachelors

37.6%

Other

31.2%

Associate

17.5%

Masters

6.6%

Certificate

4.3%

Diploma

1.9%

Doctorate

0.5%

License

0.4%
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