Computer User Support Specialists (Professional, Scientific, and Technical Services)
Computer technician job in Scranton, PA
Mercor is recruiting **Computer User Support Specialists who work in Professional, Scientific, and Technical Services Sector** as independent contractors working on a research project **for one of the world's top AI companies. ** This project involves using your professional experience to design questions related to your occupation as a Computer User Support Specialist.
Applicants must: - Have **4+ years full-time work experience** as a Computer User Support Specialist; and - **Be based in the US, UK, or Canada** Here are more details about the role: - We aim to make **the hourly compensation rate offered to you competitive based on your professional background and geographic location** (please note that the listed hourly compensation scale is for U.
S.
-based applicants and that that scale will differ depending on where a candidate is geographically based) - The work is **fully asynchronous** and can be done around your schedule - This project requires that you be able to commit a **minimum of 15 hours per week** - The work **will last for approximately 3-4 weeks after you begin the project** - Please note you will need access to a desktop or laptop computer for this project and that we **cannot accept applicants who use chromebook computers** With respect to pay and legal status: - **We can meet industry-standard compensation expectations for your current role** - We will pay you out weekly via Stripe Connect based on the number of project work hours that you log - You will be classified as an “at-will” contractor to Mercor - Please note that we **cannot currently support H1-B or STEM OPT status candidates**
Computer Field Tech Position-PIttston PA
Computer technician job in Pittston, PA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Dynamic PC Support Techician
Computer technician job in Pittston, PA
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT Field Support Technician_Pittston
Computer technician job in Pittston, PA
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships.
Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines.
Benefits:
$40 per call/$5 per call per diem
Dell/Lenovo certification training
Responsibilities and Skills
Providing customer break fix support for designated equipment
Communicating clearly in written and verbal form
Possess excellent customer service skills
Accepting and delivery of all service calls assigned
Completing all administrative tasks associated with each call
Responsible for control and return of assets and inventory
Other duties may be assigned to meet business needs
May provide functional guidance to colleagues
Requirements
Typically requires technical school certification or equivalent and 1-2 years of relevant experience
Ability to drive yourself to client locations
Ability to lift and or move various computer equipment up to 50 lbs.
Valid driver's license
Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended
Must own a basic repair tool kit
Auto-ApplyHelp Desk Support
Computer technician job in Palmerton, PA
Company: Pencor Services, Inc.
WFH 3-Day Flex Shift: Monday-Friday, 8AM-5PM
Pencor and its subsidiaries are Equal Opportunity Employers
A desktop support technician is needed in the IT department to assist employees with software issues, troubleshooting desktop hardware, printers and to support our corporate VOIP phone system.
Duties include:
Installing, configuring and troubleshooting various Microsoft applications such as word, excel and outlook
Deploying, configuring and troubleshooting desktop hardware
Deploying, configuring and troubleshooting Microsoft operating systems
Deploying, configuring and troubleshooting a variety of printing solutions
Deploying, configuring and troubleshooting Avaya VOIP telephones
Communicating with employees, providing feedback and answering technical related questions
Other duties as assigned
Qualifications:
Associates Degree in Information Technology and / or related experience
A+, Microsoft or Cisco Certification Preferred
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Microsoft Product Experience including office products and operating systems
Familiarity with troubleshooting computer and printer related issues
Excellent Computer Skills
Excellent Troubleshooting Skills
Ability to work effectively both independently and as part of team
INDHP
On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now
Computer technician job in Hazleton, PA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT Helpdesk Technician
Computer technician job in Lehighton, PA
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
Learning Management System (LMS) Support Specialist
Computer technician job in Scranton, PA
Title Learning Management System (LMS) Support Specialist Non-Discrimination Statement The University is committed to providing an educational, residential, and working environment that is free from harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable law.
Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments of 1972. The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the context of employment.
The University will promptly address reports of discrimination under the University Non-Discrimination and Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible violation of one of the policies should contact:
Elizabeth M. Garcia
Title IX Coordinator
Office of Institutional Compliance & Title IX
Institute of Molecular Biology & Medicine, Suite 315
******************************
**************
********************************************
The University of Scranton is an Equal Opportunity Employer/Educator.
University Mission
The University is a Catholic and Jesuit University animated by the spiritual vision and the tradition of excellence characteristic of the Society of Jesus and those who share in its way of proceeding. All candidates must indicate how they would help communicate and support the Catholic and Jesuit identity and mission of the University. The University's mission statement and a description of the history and concepts of the Ignatian teaching philosophy may be found at ************************************************************
Department Center for Teaching Excellence Job Purpose
Applicants must be authorized to work for any employer in the U.S.
Immigration sponsorship will not be offered for this position.
Collaborate with faculty, students, and staff to support the technology needs of the teaching and learning environment. Primary responsibilities include support for the University's Learning Management System (LMS-Brightspace), the online course evaluation system, the academic integrity tutorial, and the Teacher of the Year ballot process. The LMS Support Specialist provides technical support to users, helping to diagnose and resolve technical issues associated with the LMS, integrated educational technology tools, and other information systems used for department initiatives.
Essential Duties
* Support the planning, implementation, and successful completion of technology-related projects
* Support the adoption of LMS features and educational technology best practices to enhance user satisfaction for faculty and students
* Help to coordinate with IT and software vendors to plan, test, and implement changes, updates, or modifications to the LMS or other department information systems
* Hire, train, and supervise techcons (student workers) during all semesters, including intersession and summer semesters
* Coordinate and support techcons (student workers) in assisting faculty and staff with instructional technology needs
* Provide guidance and technical support to faculty, staff, and students in the effective use of the Learning Management System (LMS), including user account management, enrollment, and permissions
* Respond promptly to support requests and ensure timely resolution of LMS-related issues
* Troubleshoot and resolve LMS and technology-related issues in collaboration with IT and vendor support
* Assist with LMS integrations, including the Student Information System (SIS), authentication systems, and external learning tools
* Assess LMS functionality and identify areas for improvement based on feedback from faculty, students, and departments
* Stay current with emerging LMS features and best practices to enhance the user experience
* Test and evaluate new features, upgrades, and integrations prior to release
* Manage the implementation of the Online Course Evaluation System, including system setup, deployment, troubleshooting, and reporting of results
* Manage the Academic Integrity Tutorial, including system setup, deployment, and troubleshooting, including resolution of student and faculty issues
* Administer the technical and administrative aspects of the Teacher of the Year ballot process
Collaborate with the Instructional Technology department to ensure that CTE lab hardware and software meet current academic and technical standards
* Demonstrate creative thinking and problem-solving in the development and implementation of instructional technology solutions
* Develop and maintain user documentation, FAQs, and tutorials
Additional Skills Required
* Strong knowledge of Brightspace (or comparable LMS)
* Excellent collaboration and communication skills, including technical and process writing skills
* Effective project management and organizational skills
* Ability to research and resolve technical problems
* Familiarity with HTML, CSS, and data management
* Ability to work at a computer for an extended time
* Occasional evening or weekend work may be required
* The ability to uphold human dignity and respect by recognizing each person's worth, valuing diverse perspectives, and treating others with kindness, fairness, and empathy
* Must be able to respect, support and contribute to the University's Catholic and Jesuit mission
Minimum Education Requirements
* Bachelor's degree in a technology-related field
Preferred Education Minimum Job Experience Requirements
* Minimum of two (2) years of experience supporting or managing a learning management system in an academic setting
* Demonstrated ability to meet deadlines and manage multiple tasks in a higher education environment
* Experience using instructional technology tools and software
* Proven ability to adapt to and learn new procedures and technology platforms
Preferred Qualifications Years of Experience 2 University Classification Professional FLSA Classification Exempt Schedule/Work Hours Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as required. Full Time/Part Time Full-Time Annual Schedule 12
Posting Details
Posting Details
Special Instructions to Applicants Posting Number S0985P Open Date 11/14/2025 Close Date 12/05/2025 Open Until Filled No
Easy ApplyDesktop Support Technician
Computer technician job in Clarks Summit, PA
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Clarks Summit, Pennsylvania (US-PA), United States (US).
Role Responsibilities
* Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
* Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
* Diagnose and resolve software issues, operating system issues, and network issues
* Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues
* Respond in a timely manner to end user inquiries and requests, ensuring to maintain customer satisfaction and adherence to Service Level Agreements (SLAs)
* Manage daily Incident and/or Requests queue from an ITSM tool by accurately documenting work notes and resolution notes
Basic Qualifications
* 2+ years' experience desktop and/or deskside experience
* High School Diploma or equivalent
* Reliable personal transportation (Automobile)
* Ability to physically perform general office requirements (ability to lift 50lbs)
Highly Preferred Skills
* Reliable personal transportation (Automobile)
* Undergraduate degree or some college coursework preferred
* Strong knowledge of Windows operating system environment
* Solid client service skill
* A+ desktop or equivalent skill set is highly preferred; additional certifications for various hardware platforms may be required
* Ability to physically perform general office requirements
* Must be able to perform essential responsibilities with or without reasonable accommodations
* Travel will be minimal and on an exception basis only
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, *************************************
NTT DATA endeavors to make ********************** accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at ************************************* This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Auto-ApplyIT Support Specialist (M-F/8am-5pm) Not Remote
Computer technician job in Hazleton, PA
Purpose and role of job:
Qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. Train users of the systems to make appropriate and safe usage of the IT infrastructure. Successful IT Technician will have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability.
Principal Accountabilities/ Responsibilities:
• Problem solving and decision-making skills.
• Track help desk tickets and service requests.
• Analyze and trouble shoot hardware, software and security access requests, including PC's, laptops, business unit applications and site servers, and media devices
• Upgrade PC hardware and software, including but not limited to hard drives, memory, peripheral devices, operating systems, application software
• New employee computer set up and handling of repair to existing equipment.
• Cover all business unit location I.T. service needs as necessary Support shared services endeavors for the business unit on projects and as remote hands including thin clients, Citrix and application servers, facilities security, and networking
• Support and enablement of Exchange based resources including calendars, rooms, equipment
• Enable and support departmental, project based, public, and private collaboration resources including folders and SharePoint areas.
• Document procedures and assist in educating and training the user community
• Ensure full customer satisfaction.
• Proficient troubleshooting abilities and attention to detail.
• Increase business efficiency through IT-enabled process improvement using existing tools as well as hardware and software resources.
• Ensure data security and integrity at the employee, application, and facility level following enterprise-wide defined policy and practice.
• Aligning local IT resources, shared resources with business unit objectives
• Manage network equipment and keep service secure and upgraded. Ensure effectiveness and compliance.
• Ability and desire to engage with all functions of the business unit and associated processes to understand and articulate the business requirements as well as the IT capabilities and requirements.
• Ability to manage priorities and deliver results with limited resources.
• Ability and desire to be hands on with applications and technology tools to deliver solutions.
Education and experience requirements:
• Associate's degree in computer science or above, desired.
• CompTIA A+ or MCDA Certifications a plus.
• All experience levels are encouraged to apply.
Work Environment: Manufacturing and Office environment
• Must be able to walk the facility for the duration of the shift
• May need to grasp, hold, carry, lift, crawl, kneel, squat occasionally during Shift
• May need to climb without issue with heights up to three (3) levels
• Withstand temperature changes between high temperatures and moderate to low temperatures
• Hearing protection, safety glasses, safety shoes and hard hat required in designated areas
“All Applicants must be authorized to work for ANY employer in the U.S. PFNonwovens Hazleton, Pa. are unable to sponsor or take over sponsorship of an employment Visa at this time.”
The above information on this job description has been described to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent.
IT Support Technician, Level 1
Computer technician job in Nesquehoning, PA
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available.
Spanning two continents, Bitfarms Ltd. (‘BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space.
With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work !
We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team.
Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees.
What we offer:
Competitive salary and bonus opportunities along with career advancement
Top tier group insurance plan with employer cost sharing
Employee referral program
Employee assistance program (EAP)
Stimulating work environment in an innovative data center with air conditioned break rooms
Free parking
An inclusive, safe and diverse work environment
Interested? This is a great opportunity to work for a young and dynamic company!
We are currently looking for a IT Support Technician, Level 1 to join our team
What you can expect in this role:
The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience.
More specifically, here are some of the key responsibilities:
Technical Support:
Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues.
Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary.
Support and troubleshoot Office 365 applications, including user account management and custom configurations.
Assist with mobile device setup, integration, and troubleshooting, particularly with O365.
Install, configure, and maintain laptops, workstations, printers, and other hardware assets.
Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN).
Troubleshoot and maintain Teams meeting room hardware and software.
Onboarding and Offboarding:
Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies.
Prepare and provision hardware, software, and user accounts for new hires.
Conduct training for new employees on IT systems and company tools.
Revoke access and recover company assets during the offboarding process.
System Administration and Maintenance:
Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack.
Monitor system updates and deploy patches to address security vulnerabilities.
Conduct regular security log reviews and implement compliance measures.
Perform periodic audits to verify IT asset inventory and condition.
Network and Infrastructure Support:
Configure and maintain network resources, including servers and critical infrastructure.
Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls.
Process Improvement and Documentation:
Develop and implement IT processes and procedures to improve efficiency.
Maintain detailed documentation of solutions, technical processes, and IT systems.
Here's the profile we're looking for:
Required System Knowledge:
Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin
Jira, Confluence, Adobe Admin
Microsoft Defender, Apple Business Manager, pf Sense, 3CX
Required Technical Skills:
Active Directory (AD): User management, group policies, and permissions.
Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues.
Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration.
Software Support: Install, configure, and provide support for applications like Office 365.
Remote Support: Manage and support users via remote desktop tools.
Interpersonal and Professional Skills:
Customer Service: Deliver professional, empathetic support to users.
Communication: Clearly convey technical solutions in written and verbal formats.
Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments.
Problem-Solving: Analyze root causes and implement optimal solutions.
Organization: Manage multiple tickets, prioritize tasks based on urgency and impact.
Documentation: Maintain thorough records of procedures and solutions.
Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments.
Education and Experience:
College diploma or Attestation of College Studies in Computer Science.
1 to 2 years of experience in IT support.
Preferred Certifications:
CompTIA A+, Network+
Microsoft 365 Certified
Other relevant IT certifications
A few more relevant details:
Work schedule: Monday to Friday,
Onsite.
Job type: full-time, permanent
We are excited to hear from you, so please apply!
This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes.
#LI-ONSITE
Auto-ApplyIT Tech
Computer technician job in Pocono Woodland Lakes, PA
IT Assistant - Field Support &
Sales Technology Solutions
Employment Type: Full-Time
Nittany Oil Company is seeking an energetic, customer-focused IT
Assistant to join our team! This entry-level role is perfect for someone
who enjoys working hands-on with technology while building strong relationships
with internal and external customers. You will provide on-site technical
support, equipment installation, and field service across Central
Pennsylvania-so being comfortable with daily travel is essential.
We're looking for a self-starter who not only solves technical challenges
but also approaches each visit with a service and sales mindset-identifying
opportunities to improve performance, streamline processes, and enhance the
overall customer experience.
Role Responsibilities
Deliver
exceptional IT support by troubleshooting, resolving, and following up on
technical issues.
Install,
configure, and maintain IT systems, software, and hardware for multiple
locations.
Provide
hands-on support for Gilbarco POS systems, fuel dispensers, camera
systems, audio systems, and PCs.
Manage your own
service schedule, providing timely solutions and proactive communication.
Travel daily
across Central PA to deliver on-site support and strengthen customer
relationships.
Participate in
training programs and continually develop product knowledge and
sales-focused service skills.
Be available
for an on-call rotational schedule to provide after-hours support when
critical issues arise.
Requirements
Valid driver's
license in good standing; must be comfortable with daily travel across
Central PA.
Ability to lift
at least 50 lbs and work from various heights, including ladder work.
Willingness to
work in varied environments and on a wide range of equipment.
Strong
organizational skills and attention to detail.
Excellent
verbal and written communication skills-able to explain solutions and
highlight value to both technical and non-technical audiences.
Ability to
analyze complex information, prioritize multiple projects, and work
independently or as part of a team.
Preferred Qualifications
Associate's
degree in IT or related field (or equivalent experience).
Previous
exposure to Gilbarco Passport POS or Verifone POS systems.
Familiarity
with Wayne or Gilbarco fuel dispensers.
Experience with
security camera systems and troubleshooting.
Knowledge of
ticketing systems for support case management.
Nittany Energy is a Drug-Free and Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
Monday to Friday
On call
Holidays
Overtime
Day shift
8 hour shift
Night shift
Benefits
Flexible schedule
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k)
Employee discount
Paid training
Swimming Pool Junior Technician
Computer technician job in Shavertown, PA
🌟 Jumpstart Your Career - Join Summit Swimming Pools Inc as a Junior Technician and Grow with the Best! 🌟 Job Title: Swimming Pool Junior Technician Company Name: Summit Swimming Pools, Inc. Pay Range: $40,000 - $55,000+ per year Industry: Swimming Pools / Hot Tubs (Residential, Commercial)
Location: Ardmore, PA
Job Overview
Summit Swimming Pools Inc is looking for a dependable and motivated Swimming Pool Junior Technician to join our dynamic team. This is an entry-level role perfect for someone who may not have extensive experience but is eager to learn, works hard, and has a great attitude. You'll be trained by industry professionals and gradually take on more technical responsibilities in pool and spa maintenance, diagnostics, and installations. If you're looking for a company that invests in your development and offers a long-term career path-this is it.
Who We Are
At Summit Swimming Pools Inc, we are passionate about delivering high-quality service and unforgettable aquatic experiences for residential and commercial clients alike. From backyard pools to large-scale spa systems, our expert team handles it all. Our culture is built around growth, mentorship, and excellence, and we believe in training the next generation of pool and spa professionals.
Learn more about us at *************************
Key Responsibilities
Assist senior technicians in servicing and repairing pool and spa systems, including pumps, filters, heaters, and lighting.
Learn to perform water testing, chemical balancing, and general maintenance tasks.
Help with the installation of new equipment and components under supervision.
Drive to customer locations using a company-provided vehicle and maintain professional conduct on-site.
Use provided tools and mobile tech to track service orders and complete job documentation.
Attend hands-on training, safety sessions, and manufacturer certification courses.
Maintain cleanliness and organization of work vehicle, tools, and supplies.
Follow safety protocols and company policies on all job sites.
Qualifications
No prior pool experience required-just a strong work ethic and willingness to learn.
A good attitude, punctuality, and dependability are must-haves.
Mechanical aptitude or previous experience in a skilled trade is a plus
Ability to work outdoors in varying weather conditions.
Comfortable lifting 50+ lbs, bending, climbing, and performing physical tasks.
Basic comfort with smartphones or tablets for scheduling and reporting.
Must have a valid driver's license and clean driving record.
Benefits
Bi-weekly pay with overtime potential
Medical insurance and health perks
Simple IRA with company match
Paid time off for holidays, vacation, and sick leave
Paid training programs and apprenticeship opportunities
Mentorship from experienced technicians
Manufacturer and OSHA safety certifications
Uniforms and safety gear provided
Tablet/smartphone tech package
Monthly perks (gift cards, electronics, etc.)
Team events (BBQs, concerts, fishing trips, holiday parties)
Referral bonuses & sales contests
A people-first culture with long-term career growth paths
Schedule
Full-Time
Monday to Friday
(Some seasonal overtime may be available)
Work Location
Field-based, serving both residential and commercial sites
Travel required
Equal Employment Opportunity
Summit Swimming Pools Inc is an Equal Opportunity Employer that values diversity and inclusion. We're committed to offering a safe and supportive workplace where all team members can grow and succeed. Join a team that treats you like family and trains you like a pro.
Ready to dive into a career with purpose and potential? Apply today to begin your journey as a Junior Technician at Summit Swimming Pools Inc!
Computer Field Technician
Computer technician job in Pittston, PA
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
I.T. Services Field Technician
Computer technician job in Palmerton, PA
Company: PenTeleData
Shift: Monday-Friday, 8AM-5PM, but must be available for after hours and on call support
Pencor and its subsidiaries are Equal Opportunity Employers
PenTeleData,a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey is experiencing significant growth and is seeking a Field Technician for the I.T. Services department.
The I.T. Services Department is the customer facing professional services group of PenTeleData. ITS provides Networking, on premise and Cloud computing related support services, and installation/support for PenTeleData Business Voice and POTS phone product to SMB and enterprise customers.
This position will focus primarily in the areas of structured cabling and related services to support Telecom and Data network installations. Ability to travel and perform duties throughout our service footprint required.
Responsibilities include but are not limited to:
Installation and testing of cabling, equipment and peripherals for Telephone and data networks
Performing basic troubleshooting and testing of installed equipment
Performing cut-over and training for POTS and VOIP phone installations
Other duties as assigned
Qualifications:
Associates Degree and/or a combination of related industry experience and certifications
2+ years hand on experience with the installation of structured cabling for data and Telecom systems
Established residency in Pennsylvania
Valid PA Driver's License and good driving record
Understanding of Wi-Fi technologies
General knowledge of the full range of products and capabilities typically found in an SMB environment
Familiarity with common network equipment (wired/wireless) commonly installed in an SMB environment
Experience using MS Word, Excel, Viso and standard Microsoft applications
Experience with Data and Telecom network installations
Experience with POTS and VOIP phone services and requirements
Experience with standard networking equipment such as routers and switches
Excellent Communications Skills - Oral and Written
Excellent Organizational and Time Management Skills
Ability to use common hand/power tools and test equipment
Ability to lift and carry up to 40lbs
Ability to work well at heights on ladders, bucket trucks and roofs
Ability to present a professional appearance and provide exceptional customer service at all times and in all situations
Ability to travel and perform duties throughout our service footprint
Ability to work overtime and flexible schedules as needed
INDLP
On-Call IT Field Technician - Scranton,Wilkes-Barre,Hazleton, PA - Hiring Now
Computer technician job in Wilkes-Barre, PA
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
IT Helpdesk Technician
Computer technician job in Lehighton, PA
Behavioral Health Associates (BHA) is an educational organization. We offer an academic learning environment integrated with behavioral support services for students diagnosed with emotional/behavioral disorders to empower the students in overcoming challenges and creating new stories for their lives.
We currently have an opening for a full-time IT Helpdesk Technician.
POSITION GOAL
You will be the first line of defense for our users, providing efficient and friendly support across a range of hardwares, software, and network issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Troubleshoot user issues related to desktops, laptops, chromebooks, iPads, Onescreen Interactive Whiteboards, projectors, software applications, network connectivity, as well as other devices and applications.
Provide clear and concise explanations of technical concepts to users with varying levels of technical expertise.
Document issues and resolutions to build a knowledge base and improve future support.
Escalate complex issues to senior IT staff as needed.
Maintain and update ticketing system and documentation.
Stay up-to-date on the latest technology trends and best practices.
Travel between our locations to support our various buildings and programs.
Contribute to a positive and collaborative IT environment.
Attend staff meetings as required.
Follow any other job-related directions or duties as instructed by your supervisor.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Experience in a technical support role, in an IT Helpdesk setting, preferred.
Strong understanding of computer hardware, software, and networking concepts.
Passionate about technology and willing to learn new things.
Ability to work independently and as a team.
Experience with Microsoft 365, Google Workspace, and Microsoft Office.
Strong written and oral communication skills.
Ability to problem-solve and methodical approach to troubleshooting.
Certifications in IT support or related fields, preferred.
Customer service experience, preferred.
Basic knowledge of structured cabling, preferred.
BENEFITS
Full Time, Year-Round
Paid Leave for Sick, Personal, and Vacation Days
Time Off for Holidays
Choice of Two Medical Plans, Dental, Vision and Voluntary Life Insurance
Company Paid: Group Life Insurance and Employee Assistance Program
Retirement Plan with Company Match up to 3% of your Annual Salary
Tuition Reimbursement
When applying to this position, please include a copy of your letter of interest, resume, current clearances and BHA's employment application.
Click Here to complete BHA's Employment Application for Support Staff (Non-Teaching Positions)
BHA is committed to a diverse and inclusive workplace. BHA is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
Desktop Support Technician
Computer technician job in Clarks Summit, PA
**Req ID:** 313284 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Desktop Support Technician to join our team in Clarks Summit, Pennsylvania (US-PA), United States (US).
**Role Responsibilities**
+ Install, upgrade, support, and troubleshoot for computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
+ Perform general preventative maintenance tasks on computer (desktops & laptops) hardware, mobile devices (tablets), printers, scanners, and any other supported devices
+ Diagnose and resolve software issues, operating system issues, and network issues
+ Interact with End Users to identify IT issues, provide easy to understand explanation of the resolution, and to provide timely updates on progress of their IT issues
+ Respond in a timely manner to end user inquiries and requests, ensuring to maintain customer satisfaction and adherence to Service Level Agreements (SLAs)
+ Manage daily Incident and/or Requests queue from an ITSM tool by accurately documenting work notes and resolution notes
**Basic Qualifications**
- 2+ years' experience desktop and/or deskside experience
+ High School Diploma or equivalent
+ Reliable personal transportation (Automobile)
+ Ability to physically perform general office requirements (ability to lift 50lbs)
**Highly Preferred Skills**
+ Reliable personal transportation (Automobile)
+ Undergraduate degree or some college coursework preferred
+ Strong knowledge of Windows operating system environment
+ Solid client service skill
+ A+ desktop or equivalent skill set is highly preferred; additional certifications for various hardware platforms may be required
+ Ability to physically perform general office requirements
+ Must be able to perform essential responsibilities with or without reasonable accommodations
+ Travel will be minimal and on an exception basis only
**About NTT DATA**
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only **************** ******************************* email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, ************************************ .
**_NTT DATA endeavors to make_** **_************************* **_accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at_** **_************************************_** **_._** **_This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (***************************************** . If you'd like more information on your EEO rights under the law, please click here (***************************************************** . For Pay Transparency information, please click here (***************************************** ._**
Easy ApplyIT Support Technician, Level 1
Computer technician job in Nesquehoning, PA
Job Description
Bitfarms is a global vertically integrated Bitcoin mining company that operates one of the largest cryptocurrency mining operations in North America. As the only publicly traded pure-play Bitcoin mining company audited by a Big Four audit firm, we are a global operation powered by entrepreneurial leaders and the most novel technology available.
Spanning two continents, Bitfarms Ltd. ('BITF' on Nasdaq and TSX) operates 12 Bitcoin mining farms using primarily clean, sustainable hydro-electricity drawing on the talents of a diverse team from a wide range of backgrounds and experiences. Our culture of innovation and growth helps Bitfarms maintain its leadership in the tech space.
With two new sites in development and the opportunity for more, our company values forward-minded thinkers who are willing to bring new ideas to the table, while drawing from what's been tried and true. We are proud to have been recognized by our employees as a Great Place to Work !
We're passionate about innovation, sustainability, and cryptocurrency and are looking for amazing people to join our team.
Bitfarms continues to seek operational and financial improvements through decentralization and diversification, and using ethical, sustainable, and innovative initiatives to unlock value and generate superior returns for our shareholders and a rewarding workplace for our employees.
What we offer:
Competitive salary and bonus opportunities along with career advancement
Top tier group insurance plan with employer cost sharing
Employee referral program
Employee assistance program (EAP)
Stimulating work environment in an innovative data center with air conditioned break rooms
Free parking
An inclusive, safe and diverse work environment
Interested? This is a great opportunity to work for a young and dynamic company!
We are currently looking for a IT Support Technician, Level 1 to join our team
What you can expect in this role:
The IT Support Technician, Level 1 is responsible for delivering advanced technical support and maintaining the organization's IT infrastructure. This role addresses complex issues, implements solutions, and enhances IT processes. Acting as a bridge between end-user support and advanced technical operations, the technician ensures efficient systems performance and provides a high-quality user experience.
More specifically, here are some of the key responsibilities:
Technical Support:
Provide second-level technical support onsite and remotely to troubleshoot and resolve advanced hardware, software, and network issues.
Analyze and resolve escalated tickets, ensuring correct prioritization and resolution; escalate further when necessary.
Support and troubleshoot Office 365 applications, including user account management and custom configurations.
Assist with mobile device setup, integration, and troubleshooting, particularly with O365.
Install, configure, and maintain laptops, workstations, printers, and other hardware assets.
Manage VPN user accounts and configurations to ensure secure and reliable access (e.g., Tailscale, OpenVPN).
Troubleshoot and maintain Teams meeting room hardware and software.
Onboarding and Offboarding:
Coordinate with HR to manage onboarding and offboarding processes, adhering to company security policies.
Prepare and provision hardware, software, and user accounts for new hires.
Conduct training for new employees on IT systems and company tools.
Revoke access and recover company assets during the offboarding process.
System Administration and Maintenance:
Administer and maintain IT systems, including Microsoft Intune, Entra ID (Azure AD), Exchange, SharePoint, Teams, and Slack.
Monitor system updates and deploy patches to address security vulnerabilities.
Conduct regular security log reviews and implement compliance measures.
Perform periodic audits to verify IT asset inventory and condition.
Network and Infrastructure Support:
Configure and maintain network resources, including servers and critical infrastructure.
Support and troubleshoot LAN/WAN connectivity, TCP/IP configurations, DNS, and firewalls.
Process Improvement and Documentation:
Develop and implement IT processes and procedures to improve efficiency.
Maintain detailed documentation of solutions, technical processes, and IT systems.
Here's the profile we're looking for:
Required System Knowledge:
Microsoft Intune, Entra ID (Azure AD), M365 Suite (Exchange, SharePoint, Teams), Slack Admin
Jira, Confluence, Adobe Admin
Microsoft Defender, Apple Business Manager, pf Sense, 3CX
Required Technical Skills:
Active Directory (AD): User management, group policies, and permissions.
Troubleshooting: Efficiently diagnose and resolve hardware, software, and network issues.
Networking: LAN/WAN, TCP/IP, DNS, and firewall configuration.
Software Support: Install, configure, and provide support for applications like Office 365.
Remote Support: Manage and support users via remote desktop tools.
Interpersonal and Professional Skills:
Customer Service: Deliver professional, empathetic support to users.
Communication: Clearly convey technical solutions in written and verbal formats.
Team Collaboration: Collaborate effectively with Level 1 and Level 3 teams and other departments.
Problem-Solving: Analyze root causes and implement optimal solutions.
Organization: Manage multiple tickets, prioritize tasks based on urgency and impact.
Documentation: Maintain thorough records of procedures and solutions.
Ownership and Agility: Demonstrate a strong sense of ownership, responsibility, and an agile mindset to adapt to changing environments.
Education and Experience:
College diploma or Attestation of College Studies in Computer Science.
1 to 2 years of experience in IT support.
Preferred Certifications:
CompTIA A+, Network+
Microsoft 365 Certified
Other relevant IT certifications
A few more relevant details:
Work schedule: Monday to Friday,
Onsite.
Job type: full-time, permanent
We are excited to hear from you, so please apply!
This job doesn't align to your experience? No problem, we're always looking for amazing talent, so please go to the connect button and apply for future openings. We'll be sure to send you an alert when the time comes.
#LI-ONSITE
Network Field Technician
Computer technician job in Palmerton, PA
Company: PenTeleData
Shift: Monday, Wednesday and Friday 8AM-5PM: Tuesday and Thursday, 12AM-8AM (on call during off hours on a rotating basis)
Pencor and its subsidiaries are Equal Opportunity Employers
A Network Field Technician is need to install, modify and maintain core and node equipment, as well as, equipment purchased by customers for access to PTD's high-speed network.
PenTeleData's network spans more than half the state of Pennsylvania, plus locations in Virginia, New York and New Jersey. Travel to these various points of presence will occur on an as needed basis via a company provided vehicle.
Training and tools will be provided. Once training is complete, the successful candidate will be assigned to the rotating on call schedule. Field Technicians work closely with various departments and interface with Telco's and other third parties.
General Responsibilities Include:
Responding to core and customer issues in a timely fashion as instructed
Providing a high level of technical understanding for PenTeleData's core and customer networks
Installing Cable and Equipment as required within our core and customer locations
Mentoring other employees as required
Interacting with Telco's and other third parties as needed to resolve installation/repair problems
Effectively communicating with customers and other parties as needed for the resolution of customer or network problems
Returning defective equipment promptly for testing and repair
Effectively using a laptop and other test equipment for testing customer connections and repairing customer / network services
Traveling to various locations within our companies footprint as needed
Other duties as needed
Qualifications:
2-4 Years Electrical Engineering, Computer Science or Telecommunications Degree or Electronic / Electrical Trade School OR 2+ years' experience working within the Electronics, Computer or Telecommunications Industry
Established Residency in Pennsylvania
Valid PA Driver's License and good driving record
Real ID or Passport as we do sometimes fly employees and/or they must access government buildings
LAN / WAN Experience
Experience and Knowledge of Cisco Products
Comprehensive understanding of TCP / IP
Understanding the technology behind routers, hubs, switches, transceivers and NIDS
Technical Understanding of Electronica / Electric; basic understanding of 48v DC
Knowledge of Data Transmission Technology - Fiber Optics, Ethernet, telephony and fiber networks
Exceptional Customer Service Skills
Exceptional Communications Skills - oral and written
Excellent Troubleshooting Skills
Ability to work varied hours
Ability to be on call during off hours on a rotating basis
Ability to work nightshift on Tuesdays and Thursdays
Ability to work overtime as required
Ability to use small hand tools
Ability to lift and carry up to at least 50lbs
Ability to travel as needed
INDLP