Field Support Technician
Computer technician job in Springfield, MO
:The IT Field Support Technician provides technical support for end user hardware and software needs, including project-based support onsite. The position provides routine, technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity.
In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed while also repairing or replacing defective equipment with support as needed.
Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues.
Education: â–ª Preferred: Associate degree in healthcare information technology, information technology, or a related field.
Experience: â–ª Required: 2-6 years of experience in healthcare IT support or related field OR Associate degree in healthcare information technology, information technology, or a related field.
Skills: â–ª Knowledge of computer hardware, including CPU's, RAM, Hard Drives, etc.
â–ª Exceptional written and oral communication skills â–ª Exception interpersonal skills, with a focus on rapport-building â–ª Strong documentation skills â–ª Understanding of TCP/IP based networking â–ª Work well with minimal supervision showing clear direction and initiative â–ª Strong analytical and problem-solving abilities â–ª Ability to effectively prioritize and execute tasks in a high-pressure environment â–ª Experience working in a team-oriented, collaborative environment.
Licensure/Certification/Registration: â–ª N/A
Computer Field Technician
Computer technician job in Springfield, MO
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Endpoint Support Specialist I or II
Computer technician job in Springfield, MO
Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.
Salary:
IT Endpoint Support Specialist I - Grade 55:
Minimum: $1,072.78/weekly
Midpoint: $1,314.16
IT Endpoint Support Specialist II - Grade 56:
Minimum: $1,226.66/weekly
Midpoint: $1,502.66
Work Schedule: Monday - Friday, 7:00 am - 4:00 pm or 8:30 am - 5:30 pm, on an as needed basis
Job Description:
**The IT Endpoint Support Specialist II assumes greater responsibility and accountability for all job functions and Knowledge, Skills, and Abilities listed below. For a detailed description of all job responsibilities for each position level, please reach out to Recruitment at ************.
PURPOSE OF POSITION:
Under the direction of the Supervisor - IT Endpoint Support or designee, provides exceptional service to Information Technology customers by maintaining a central point where customers can report problems, ask questions, seek resolution, and obtain status of requests related to project/tasks. Assists in coordination between all areas of Information Technology in resolving Support Center calls, completing requests, and providing communication support for all aspects of Information Technology. Assists as a technical resource in a project environment and provides daily desk side support to customers. Develops, researches, maintains, and documents support actions into an ITIL based trouble-ticketing application in an enterprise environment compliant with SLAs and ITIL practices. Assists in developing and teaching IT related training classes to the employees of City Utilities, which includes the MS Office 365 products suite. Installs, maintains, configures images to work with various software and operating systems, and supports all aspects of computer hardware and software, printers, and peripherals.
ESSENTIAL JOB FUNCTIONS:
1. Assists in coordinating all Information Technology communication to customers, including receiving and coordinating all Support Center calls and requests.
2. Researches, makes technical decisions, and implements the best solution for the customer's desktop environment in conjunction with our standards and budgetary responsibility.
3. Defines, monitors, and applies Information Technology policies when appropriate.
4. Has an awareness of Information Technology Infrastructure Library (ITIL) and IT Service Management Best Practice (ITSM).
5. Participates in IT asset management decisions and processes.
6. Will be part of the Support Center after-hours on-call and phone rotation.
7. Performs other related duties as required or assigned by management.
QUALIFICATIONS:
Education and Experience:
Bachelor's degree from an accredited college or university with a major or minor in Business, Communications, Computer Information Systems, Computer Science, or a related field is required.
IT Endpoint Support Specialist I:
Exceptional related experience and/or IT certification may be considered in lieu of degree on a year-for-year basis. One year of recent experience related to supporting/troubleshooting/configuring personal computer hardware, software, Windows Operating Systems and MS Office 365 is required.
IT Endpoint Support Specialist II:
Exceptional related experience and/or certification in A+, Network +, MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification may be considered in lieu of degree on a year-for-year basis. Three years of recent experience related to supporting/troubleshooting/configuring personal computer hardware, software, and Windows Operating Systems and MS Office 365 is required.
Licensing/Certification:
A+, Network+, Microsoft, IT Infrastructure Library (ITIL) Foundation, or other IT Support certification preferred. Must have a valid driver's license (minimum Class F).
IT Endpoint Support Specialist II:
Certification in MCSE, MCDST, HDI Help Desk Analyst and/or Support Technician, or ITIL Certification is preferred. Certification and training related to Hewlett Packard/Dell/Compaq is preferred.
Knowledge, Skills, and Abilities:
**Skills and abilities are expected to increase as an IT Endpoint Support Specialist II.
• Analytical, organizational, problem-solving, decision-making, and relational skills.
• Capability to quickly learn and become familiar with technical subjects is essential.
• Ability to:
o Communicate clearly, concisely, and convey technical information in non-technical terms.
o Meet and deal with people cooperatively and effectively.
o Prioritize and work a wide range of technical support calls.
o Multitask while communicating with customers and team members over the phone, video conferencing, and in-person.
o Meet deadlines and schedule work for timely completion.
o Troubleshoot and diagnose issues on mobile devices.
o Learn about vehicle mounted computer hardware, tablets, air cards and GPS.
o Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations.
• Knowledge of cybersecurity principles as they relate to end users, including appropriate use of information resources.
• Consistently demonstrate ability to meet deadlines and scheduling of work for timely completion.
• Install, maintain, and support all aspects of IT equipment.
• Experience with developing, reviewing, researching, and documenting support actions in an ITIL-based ticket management application, while compliant with SLAs and best practices.
• Maintain adherence to all company policies.
Physical Requirements:
Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer is required. Bending and stooping may be required for filing and file retrieval. Must be able to lift 25 pounds (computer equipment).
Working Conditions:
Normal office environment. May require occasional late hours and weekend work.
Miscellaneous Requirements:
Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner.
Must be able to work successfully with diverse groups of people.
TESTING
Testing may be required.
EEO
City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status. Learn more about CU and EEO.
Auto-ApplyIT Help Desk Technician II
Computer technician job in Springfield, MO
We are seeking an IT Help Desk Technician II to provide advanced technical support and assistance to our internal users. The ideal candidate will have a strong background in troubleshooting hardware and software issues, installing and configuring software and hardware, and maintaining accurate records of IT help desk requests.
About CSI:
CSI provides state-of-the-art stainless-steel process equipment and service for the food, dairy, beverage, pharmaceutical, and personal care industries. We are a growing company with a passion for providing superior customer service. Our work environment is rooted in respect, teamwork, continual learning, and growth... with a large dose of community and fun!
Salary: $55,000 - $65,000 annually. This is an onsite position.
Responsibilities:
Prioritize assigned helpdesk tickets and respond quickly to customer needs.
Respond to and resolve escalated technical support tickets from Level 1 technicians.
Troubleshoot and support desktops, laptops, mobile devices, printers, and other peripherals.
Provide support for Windows, mac OS, and common enterprise applications (e.g., Microsoft 365, VPN, remote desktop tools).
Assist with user account management in Active Directory, Exchange, and other systems.
Perform software installations, updates, and configurations.
Document issues, solutions, and processes in the ticketing system and knowledge base.
Collaborate with other IT team members to resolve complex issues and implement improvements. Timely escalation to IT Support Lead when needed.
Prioritize, manage and ensure the development and implementation of enhancements and changes to IT policies and procedures.
Participate in planning and implementing IT projects as needed.
Collaborate closely with technology management in project prioritization/ planning to understand future resource needs
Participate in most phases of IT projects, from advising on specification requirements and limitations.
Maintain inventory of IT assets and assist with hardware lifecycle management. Assist Manager-IT in maintaining & installing networking components, servers, workstation, and software.
Gather facts and use effective analytical and evaluative methods to assess information, plan the sequence of actions necessary, make sound decisions, and solve a variety of network problems.
Qualifications:
Bachelor's Degree in computer science or networking field, or equivalent experience.
Technical Certifications
Network+ and A+ or higher, required
At least one additional network/PC industry certificate, preferred Cisco, Microsoft
Proficiency with Windows and mac OS operating systems.
Experience with Active Directory, Office 365, and remote support tools.
Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP).
Knowledge of wide range of information management techniques, requirements, methods, and procedures, including approaches used by other organizations to design solutions for application requirements.
Excellent written and verbal communication skills with the ability to interact with all levels within the organization
Excellent interpersonal / relationship management skills
Excellent conflict resolution and negotiation skills
Experience:
3 years of experience in IT support role, required; 5 years, preferred
Knowledge of network architecture, interrelationships, operating modes, configuration, topology, and protocols
More than 40 hours per week may occasionally be required to achieve the productivity necessary for this position. Saturday, Sunday, and holiday hours may occasionally be required.
This position requires the ability to interact with employees verbally and in writing, remain in a stationary position for 80% of the workday, have close visual acuity, and constantly operate a computer and other office productivity equipment, such as a phone, copy/fax/scan machine, computer keyboard and mouse with or without reasonable accommodation. This position also requires the ability to occasionally lift, stoop, bend, and lift office products and supplies, up to 50 pounds.
CSI has a long standing policy of Equal Opportunity in employment. Our practice is to fill positions by selecting applicants who can perform the work in a competent and professional manner. We do not discriminate on the basis of age, sex, race, color, religion, national origin, sexual orientation, gender identity, protected veteran status, or individuals with disability. U.S. federal law requires completion of employment eligibility verification upon hire. CSI participates in E-Verify. Must have the right to work in the United States.
Dynamic PC Support Techician
Computer technician job in Springfield, MO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Now Hiring IT and Telecom Field Technicians
Computer technician job in Springfield, MO
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
Digital Imaging Analyst - Information Systems Technician I
Computer technician job in Springfield, MO
Office of the Illinois Secretary of State
Alexi Giannoulias
Job Title: Digital Imaging Analyst - Information Systems Technician I
Division: Data Center Services
Union: IFT
Location: 2701 S Dirksen Pkwy, Springfield, IL - Sangamon County
Salary: Starting at $4,962.00 monthly - commensurate with experience
Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests.
Overview:
Sets up, configures, troubleshoots and administers digital imaging software; participates in the setup, configuration and administration of associated servers, document scanners and the PC's used within the digital imaging system; analyses, configures and monitors the workflow function; assists in occasional programming functions; researches software, hardware, storage media and file types.
Duties and Responsibilities:
Sets up, configures, troubleshoots and administers digital imaging software, which includes both desktop and server environments; functions include adding and editing user accounts, keeping track of document levels and, adjusting databases.
Participates in the setup, configuration and administration of servers associated with each Digital Imaging application, which includes daily activities of monitoring system resources and backup.
Sets up, configures and troubleshoots document scanners and all connectivity issues associates with the scanner to provide the most efficient operation.
Sets up, configures and troubleshoots the PC's used within the Digital Imaging system for efficient operation in the retrieval and editing of images and associated data.
Analyze, configure, and monitor workflow functions, which includes mainly electronic workflow with the Digital Imaging system, but can include manual processes as they affect the system; monitors the entire workflow for efficiency and document levels at each step.
Assists in the occasional programming functions, which usually includes scripts or small utility program.
Researches software, hardware, storage media and file types.
Performs other duties as assigned or required.
Education and Experience:
Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.
Knowledge, Skills and Abilities:
Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation.
Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services.
Requires elementary knowledge of accounting and statistical theories, methods and practices.
Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer.
Requires working knowledge of the principles and techniques of computer system documentation.
Requires ability to effectively participate in and profit from formal and in-service training programs.
Requires ability to analyze data logically.
Requires ability to maintain satisfactory working relationships with others.
Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions.
Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers.
Requires awareness and adherence to organizational standards for security, privacy and ethics.
Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class.
Application Process:
Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed.
Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************.
Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.
Auto-ApplySolution Support Analyst
Computer technician job in Springfield, MO
Provide technical support across a broad range of solutions for clients Responsibilities * Provide technical support on solution application questions from clients regarding the company's software. * Analyze, diagnose, and resolve client questions or problems via various support platforms related to system configurations and setup, product functionality, bugs, and enhancement requests.
* Document problems and solutions on how to properly address client or product problems for widespread use throughout the support team.
* Correctly document and transfer issues that require more detailed analysis to more experienced associates; engage R&D, IT, and other cross-function teams as appropriate
Qualifications
Required
* Bachelor's Degree or equivalent relevant work experience
Preferred
* At least 2 years of experience in a customer service environment
* Customer service experience in a technical role
* Healthcare solution support experience
* SQL database and query knowledge
* Healthcare clinical workflow experience
Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.
Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart's sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart's third party screening provider.
If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.
All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.
Netsmart's Job Applicant Privacy Notice may be found here.
Auto-ApplyIT Service Technician
Computer technician job in Springfield, MO
. SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience.
When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume!
Role PurposeThe majority of the work activities of the Field Service Representative 2 role is performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment.
Key Responsibilities / OutcomePosition operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team.Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress.Insures customer satisfaction throughout
Key QualificationsGeneral knowledge of desktop hardware and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance as required.
Working Place: Springfield, Missouri, United States Department : Unisys
Support Technician-Springfield
Computer technician job in Springfield, MO
Requirements
COMPETENCIES: Excellent interpersonal and written/verbal communication skills, competent computer skills in use of Windows 10, Office 365 Applications and all software installed on systems, with the ability to create spreadsheets for analysis and tracking of various information. Demonstrated organizational skills.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience: AA/AS degree in computer related field plus two years' relevant work experience; or the combination of education and experience that enables performance of all aspects of position. Requires special technical knowledge of techniques and procedures on software and network support for multiple users. Must understand installation, configuration and troubleshooting processes for software, hardware, networking, and accessory equipment. Work experience with Windows and Cisco required.
Language Skills: Ability to read, analyze and interpret complex written information and instruction. Ability to respond to common inquiries or complaints from customers and computer users. Effective communications skill is required for position.
Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Must be able to compute rate, ratio, and percent; with the ability to develop and interpret graphs used for presentations or reports.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions supplied in both written and verbal format.
Computer Skills: Requires experience with personal computer equipment, knowledge of Apple IOS, Windows 10, and Server 2016-2019. Must have advanced word processing, spreadsheet, database, DOS and Windows skills. Terminal emulation, network installation and maintenance skills required.
Certificates, Licenses, Registrations: None
TRAVEL REQUIRED: Travel required between Ozark Coca Cola locations.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance, stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift, push, pull, carry and/or move from 10 to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is not exposed to weather conditions. The noise level in the work environment is usually moderate, typical office work environment.
IT Enterprise Service Center - Sr Digital Support Specialist
Computer technician job in Springfield, MO
Join Our Team as a Senior Digital Support Specialist Are you a detail-driven digital wizard with a passion for precision and process? Do you thrive in fast-paced environments where accuracy and speed make a real impact? If so, we want you on our team! As a Senior Digital Support Specialist, you'll be at the heart of our digital operations-ensuring that hundreds of document types are processed seamlessly across multiple lines of business. You'll be the go-to expert for fulfillment requests, system evaluations, and training, helping us deliver excellence every single day.
What You'll Do
Lead with Expertise: Apply your deep knowledge of digital support to maintain business continuity across multiple departments.Train & Mentor: Guide new and existing team members using structured training modules and hands-on support.Drive Improvements: Participate in system evaluations and provide data to help resolve trouble areas.Support Investigations: Fulfill critical requests like background checks, call recordings, and vehicle history reports.Manage Claims: Monitor and assist with digitally reported claims and subpoena requests.Handle Sensitive Materials: Prepare outgoing checks, scan external media, and convert large digital files for enterprise compatibility.Maintain Compliance: Follow records retention protocols and support the upkeep of specialized scanning equipment.
What You Bring
2-4 years of experience (or demonstrated mastery of internal development skills).A sharp eye for detail and a passion for digital workflows.A collaborative spirit and readiness to work onsite full-time.Comfort with routine tasks and the flexibility to take on new challenges with guidance.
Why You'll Love It Here
You'll be a key player in a high-impact role.You'll help shape the future of digital support through training and innovation.You'll work with a team that values accuracy, efficiency, and continuous improvement.
IT Configuration Specialist II
Computer technician job in Springfield, MO
The IT Configuration Specialist II will perform maintenance on EAM and ITSM platforms directed and suggest improvement opportunities.
• Implement workflows, data models, dashboards, and reports to facilitate system usability and functionality.
• With minimal guidance, manage user roles, permissions, and access control within enterprise EAM and ITSM systems.
• Broaden knowledge of relational concepts that are used to model our environment.
Integration and Customization
• Facilitate meetings with cross-functional teams to integrate EAM and ITSM systems with other enterprise applications, ensuring seamless data flow and accurate reporting.
• Support the customization of system features and interfaces as needed to meet specific business requirements.
• Assist with maintenance of documentation on configurations, integrations, and customizations for reference and compliance purposes.
Troubleshooting and Support
• Participate in activities related to identification, diagnosis and resolution of issues related to system functionality, performance, and integrations.
• Assist in collaboration with IT support teams for problem management, ensuring documentation of root cause and follow up on mitigation tasks.
• Assist in regular system audits and implementation of necessary adjustments to maintain system integrity and performance.
Stakeholder Collaboration
• Assist in facilitating collaboration with IT architects, project managers, and business stakeholders to gather requirements and translate them into technical configurations.
• Assist in facilitating collaboration with owners of service modules (e.g., incident, service request, change management) to ensure cohesiveness across ITSM tool.
• Assist in partnering with IT Disaster Recovery to ensure assets are kept current and are documented correctly.
Continuous Improvement
• Participate in system upgrade initiatives, ensuring smooth transitions and minimal disruption to business operations.
Qualifications
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 1-3 years of experience in configuring enterprise systems, particularly EAM and ITSM platforms (e.g., Ivanti, ServiceNow, BMC Remedy, LeanIX, etc.).
• Strong knowledge of ITSM principles, enterprise architecture frameworks, and system integration techniques.
• Experience with scripting and automation (e.g., Python, PowerShell) is a plus.
Pay Range:
$84,200.00 - $124,100.00
Salary is commensurate to experience, location, etc.
#VIZI
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status
For applicants that are California residents, please review our California Consumer Privacy Notice
All applicants should review our Horace Mann Privacy Policy
Auto-ApplyFacilities Help Desk Coordinator
Computer technician job in Springfield, MO
The Retail Facilities Coordinator (RFC) is responsible to ensure that the retail store locations are maintained in a condition that represents our brand positively to both our team members and customers, that the facilities are safe and secure for our team members and customers, that the facilities are maintained in accordance with lease agreements and all governmental rules and regulations through the most efficient use of resources both internal and commercially available. RFC will be responsible for performing the day to day tasks by addressing routine break/fix repairs, emergencies and city violations that arise within the retail stores. Requests for repairs will be received via phone calls, emails and the Maintenance and Repair System (MARS) in a first come first service queue method. Success in this role will have a positive impact on customer experience, team member morale and store profitability.
ESSENTIAL JOB FUNCTIONS
The Retail Facilities Coordinator oversees all routine break fix repairs for the stores or submit larger repairs/replacements to the Senior Coordinator queue.
The function of the RFC is to initiate, oversee, and execute facility maintenance routine break fix repairs in a cost effective and timely manner.
Provides cost per repair, defines scoped of works and repairs, responsible for all internal and external communication. Must be able to facilitate as facets of break fix repairs and coordinating those repairs.
Asset protection and facility sustainment is accomplished through procedures that include, but not limited to, preventative maintenance programs, both temporary and permanent break/fix repairs.
The Retail Facilities Coordinator fields repair requests via email, phone calls or MARS.
Process the service request to determine responsibility of repair by review of leases, exhibits and warranty timelines within Lucernex/MARS in order to delegate to appropriate party.
In the event O'Reilly is responsible for repairs and costs the Retail Facilities Coordinator will determine if the repair is O'Reilly responsibility and review each request, identify needs, establish scope, and procure contractors/trades.
Place service request in process, if not the service request will be forwarded to the appropriate team to address the repair/replacement.
Generate work order to approved vendor; outlined scope of work, completion date, and setting Not To Exceed pricing
Submittal and release for work to begin
Work that requires additional investigation or in-depth evaluation will be submitted to the Senior Coordinator queue for resolution.
Check "work complete" within MARS
Oversight, follow up, and communication will be employed throughout the above mentioned process utilizing MARS dashboard and query reporting.
Items essential to the maintenance and repair process are as follows:
Knowledge of facility ownership, lease duration, tenant/owner responsibility, and city codes/restrictions
Interface with other departments, jurisdictions, contractors, and field operations to ensure that repairs and completed.
RFC's must effectively communicate, prioritize, organize, and manage their time. The ability to adapt to a continually changing work load and multitask is essential and must maintain versatility and flexibility while keeping records to ensure that all needs are properly met.
Following up, completion review, and monitoring contractor performance are quality assurance practices utilized by the RFC.
Process all MARS requests, from service request, work order. An estimated annual service request per RFC is…..
SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES
REQUIRED
High School diploma with 2-4 years construction, maintenance, HVAC, electrical or related trades experience
Good people skills
Excellent Customer Service
Must be able to multi-task and possess proven dependability and reliability
A basic knowledge of computers, (including but not limited to, Word, Excel, E-mail, Internet and database systems)
DESIRED
High School diploma with 3-5 years construction, maintenance, HVAC, electrical or related field experience.
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
* Competitive Wages & Paid Time Off
* Stock Purchase Plan & 401k with Employer Contributions Starting Day One
* Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
* Team Member Health/Wellbeing Programs
* Tuition Educational Assistance Programs
* Opportunities for Career Growth
O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************** option , and provide your requested accommodation, and position details.
Hardware Technician
Computer technician job in Springfield, MO
This is an unpaid fellowship through the Department of Defense (DoD) SkillBridge Program. The fellow selected for this role will not receive compensation or benefits from GDIT and will not be an employee, agent or contractor of GDIT but rather will remain an employee of the DoD and will receive compensation and benefits through the DoD.
Type of Requisition:
Regular
Clearance Level Must Currently Posses:
Top Secret SCI + Polygraph
Clearance Level Must Be Able To Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
IT Infrastructure and Operations
Job Qualifications:
Skills:
Computer Hardware, System Performance, Technical Support
Certifications:
None
Experience:
1 + years of related experience
US Citizenship Required:
Yes
Job Description:
Transform technology into opportunity as a Hardware Technician Fellow with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
At GDIT, people are our differentiator. As a Hardware Technician Fellow you will help ensure today is safe and tomorrow is smarter. The person in this position will perform numerous functions to include the handling, installation, and removal of desktop hardware, cabling, operational testing, and documentation.
HOW A HARDWARE TECHNICIAN FELLOW WILL MAKE AN IMPACT:
Hardware Technician
Responsible for providing installation, maintenance and troubleshooting support of information systems applications and related peripheral hardware. Assesses user needs and can solve a range of problems.
Provide installation of new equipment and performs equipment modifications or enhancements.
Perform technical tasks and assists with the completion of milestones associated with specific projects.
Provide solutions to a variety of technical problems of moderate scope and complexity.
Provide installation and troubleshooting support of moderately complex issues for systems applications and related peripheral hardware.
Provide incident response and performs customer support tasks.
Deploy new hardware, software, and the upgrade of existing installations.
Install cabling (to include, but not limited to, off-the-shelf fiber/ethernet cables and/or termination of custom-length ethernet cables) at desks, below raised floors, and above ceilings.
Prepare and maintain documentation for processes and procedures related to computer systems installation and operations.
Interact with and/or provides training/knowledge to end users.
Maintain system documentation.
Maintain current knowledge of relevant technologies.
May supervise site activities/assigned staff.
Exercise sound judgement and decision making.
Participate in special projects as assigned.
Communicate well with team members.
Property/Asset Management
Develop and implement system improvements, processes, and procedures and training necessary to manage and protect government and corporate property investments.
Ensure timely receipt, acquisition, identification, documentation, maintenance, inventory, movement, and storage of property.
Ensure proper disposition of obsolete and excess assets.
Participate in the taking of physical inventories and provides required inventory reports.
Testing
Ensure adherence to company and customer quality standards.
Confirms the functionality of all deployed hardware.
Follow Deployment Quality Control checklist.
Provide Quality Control input to improve installation guides and general deployment documentation.
Develop and update technical documentation.
WHAT YOU'LL NEED TO SUCCEED:
Security Clearance Level: TS/SCI w/ Poly
Location: On Customer Site
US Citizenship Required
DoD SkillBridge Eligibility:
Has served at least 180 days on active duty
Can participate within the last 6 months of separation or retirement
Will receive an honorable discharge
Has taken any service TAP/TGPS
Has attended or participated in an ethics brief within the last 12 months
Received Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoD SkillBridge Program prior to start of the fellowship.
Scheduled Weekly Hours:
40
Travel Required:
None
Telecommuting Options:
Onsite
Work Location:
USA VA Springfield
Additional Work Locations:
We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplySeasonal, Operations Technical Specialist
Computer technician job in Springfield, MO
Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block!
What you'll do...
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
What you'll bring to the team...
Education:
* High school diploma or equivalent
Work Experience:
* Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools
* Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware
* Must have reliable transportation to travel between office locations as required
* Must be able to work independently
* Must be able to lift 55 pounds
* Demonstrated decision-making, analytical, and problem-solving skills
* Demonstrated organization, prioritization, and project coordination skills
* Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates
* Effective time management and multi-tasking skills
* Ability to follow direction
Why work for us
Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.
Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.
Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law.
As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season.
Day to day, you'll…
* Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages
* Deliver supplies and materials to and from tax office locations in a timely and organized manner
* Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards
* Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst
* Maintain an inventory of district resources
* Track and control hot spare computer equipment in the district
* Document hardware problems and their resolution within the ticketing system
* Maintain up-to-date technical knowledge of the department's supported products and systems
* Participate in all required training relevant to the position and perform other duties as assigned
Auto-ApplyProduction Support Technician
Computer technician job in Springfield, MO
Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.
We proudly offer
* Generous benefit options (eligible first day of employment)
* Paid training, vacation and holidays (vacation accrual begins on first day of employment)
* Career advancement opportunities
* Education reimbursement
* 401K program with matching contributions
* Learning platform
* And more!
In this role you will:
* Maintain housekeeping in various areas of the site - including, but not limited to production buildings.
* This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums.
* Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles
* Obtain, move and stage raw materials to support production.
* Other duties as assigned.
Maintenance of site grounds and production areas.
* This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned.
* Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools.
Qualifications and background to be successful in this role:
* Must be able to work varying shifts as assigned. Most commonly 12 hour shift.
* May be assigned to a day shift or a night shift depending on group seniority.
* Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise.
* Obtain and maintain qualifications to safely drive/operate fork truck.
* Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials.
* Must be able to read, understand and follow directions.
* Use of small hand and power tools.
* Able to work at heights (ladders, lifts, scaffolding)
* Ability to read, understand, and efficiently execute directives/instructions.
* Demonstrate a positive work ethic by reporting for work as scheduled.
* Demonstrate ability to work with limited supervision - self starter.
* Ability to use computer systems to accurately account for materials.
KNOWLEDGE/SKILL REQUIREMENTS:
Required:
* High school degree or the equivalent.
* Obtain and maintain all qualifications for wearing of respiratory protection.
* Basic computer skills required to accurately enter transactions in inventory management systems.
Preferred:
* Experience working in a heavy industrial or manufacturing environment is strongly preferred.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
#LI-KS1
#CUR4b
Technical Support Representative III: Complementary Solutions
Computer technician job in Monett, MO
At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you.
Jack Henry's 4|sight - Check Imaging Solutions team has an opening for a Technical Support Representative III. If you have a strong proof of deposit background, back-office operations, or technology background in a Financial Institution, this position may be a great match for you! This position is a phone support role where you will be supporting banks or item processing centers using the 4|sight Image Solution to capture confidential checking information, Print Statements, key, and balance work.
The 4|sight Technical Services Team consists of Technical Support Engineers, Technical Support Representatives, and 2 Supervisors that handle all escalated support cases. This environment is a Tier III support role troubleshooting Windows OS (SQL, Windows Server, Windows 7 and higher).
Jack Henry provides a strong opportunity for career progression not only within 4|sight - Check Imaging Solutions but across the organization with the following examples as areas you can progress to: Technical Support Engineer, Senior Technical Support Engineer, Manager, or Supervisor.
This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; Charlotte, NC; or Cedar Falls, IA.
The salary range for this position is $48,350 - $60,000 and will be determined based on location and experience level.
All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity.
What you'll be responsible for:
* Provides high-level troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem.
* Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades.
* Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions.
* Provides appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level.
* Monitors incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue.
* Participates in training programs to continuously improve product knowledge and service skills.
* May assist in training new employees or serve as go-to person for team members.
* May manage hardware capacity and performance and assess hardware needs.
* May perform additional job duties as assigned.
What you'll need to have:
* Must have a minimum of 4 years' experience of technical support within an engineering or application support environment.
* Experience with SQL.
* Must be able to work Monday through Friday, 8:00amCST - 5:00pmCST. The timeframe is based on a traditional 8-hour workday with a 1-hour lunch but the starting and ending times may vary due to customer support needs and applicant availability.
* Must be able to work an on-call shift that is every 10 - 12 weeks from 5:00pm - 8:00am CT for 1 entire week.
What would be nice for you to have:
* Bachelor's degree.
* Experience with Microsoft operating system.
* Experience in providing direct support to external customers over phone and email.
* Experience with networking principles.
* Basic experience of Banking Operations, item processing, branch capture, banking experience in item process.
* Experience with design patterns and/or solid principles.
* Experience with multitenancy software platforms.
If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team.
Why Jack Henry?
At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally.
We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders.
Culture of Commitment
Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders.
Equal Employment Opportunity
At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations.
Requests for full corporate job descriptions may be requested through the interview process at any time.
#INDTech
Transportation Revenue System Specialist
Computer technician job in Springfield, MO
Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include:
-Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs
-Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation
-Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies
-Supporting client procurements of system solutions.
-Designing and overseeing testing and evaluation of revenue system solutions
-Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints
-Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations
-Managing tasks and projects, including scope, schedule, budget, and resource identification
-Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public
-Mentoring junior and mid-level staff in revenue collection systems
-Supporting business development efforts and proposals in areas related to the above
-Managing RUC and/or tolling projects
**Job Title:**
Transportation Revenue System Specialist
**Group:**
TSO
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree.
**Preferred Qualifications:**
-Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems
-Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy
-Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems
-Fluency with financial analysis, including cost analysis of revenue collection systems
-Understanding of transportation technology and innovation trends
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$104,229
**Pay Range Maximum:**
$182,374
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Hybrid Work Options may be considered for successful candidate.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Technical Support Representative
Computer technician job in Springfield, MO
If you have a passion for problem solving, love technology, and enjoy thinking outside the box, you're who we're looking for. As a Technical Support Technician for DMP, you provide technical assistance and problem resolution to DMP dealers through any supported means of communication. You will ensure customer satisfaction by delivering a quick and accurate solution to a variety of issues that our dealers face while installing and servicing electronic burglary, fire and access control products.
Qualifications:
* Excellent verbal communication skills; able to convey competence, confidence and empathy over any means of communication.
* Demonstrated proficiency in typing.
* High degree of accuracy/detail oriented.
* Ability to troubleshoot or problem solve.
* Ability to learn technical materials quickly.
Responsibilities:
* Answer technical questions through any means of communication.
* Makes customers and their needs a primary focus of their actions; developing and sustaining productive customer relationships.
* Finds solutions, does not leave callers without a resolution or steps to resolution.
* Demonstrates job excellence by taking detailed notes of everything that happens during their calls.
* Verifies answers are correct by testing or checking documentation.
* Develops knowledge of security industry and its products through dealer interaction.
Apply your talent. Make a difference. Enjoy the rewards.
EOE/Vet/Disabled
Production Support Technician
Computer technician job in Springfield, MO
Production Support Technician, Springfield, MO Build your future at Curia, where our work has the power to save lives Curia is a global contract development and manufacturing organization (CDMO) with over 30 years of experience partnering with pharmaceutical and biotech companies to provide life-saving treatments to patients. At Curia, we are on a mission to advance our customers' therapies from curiosity to cure and ultimately to improve patients' lives.
We proudly offer
* Generous benefit options (eligible first day of employment)
* Paid training, vacation and holidays (vacation accrual begins on first day of employment)
* Career advancement opportunities
* Education reimbursement
* 401K program with matching contributions
* Learning platform
* And more!
In this role you will:
* Maintain housekeeping in various areas of the site - including, but not limited to production buildings.
* This may include assisting with cleanup of chemical spills, removing and storing of hoses, equipment and tools. Proper storage and movement of empty waste drums.
* Loading/unloading waste drum trucks, offloading of chemical truck transport vehicles
* Obtain, move and stage raw materials to support production.
* Other duties as assigned.
Maintenance of site grounds and production areas.
* This may include spraying for vegetation control; trimming landscape; painting; power washing; leaf removal; debris collection and removal; snow/ice removal; and other duties as assigned.
* Maintaining equipment such as, weed eater, leaf blower, sprayer, trimmer, hand tools.
Qualifications and background to be successful in this role:
* Must be able to work varying shifts as assigned. Most commonly 12 hour shift.
* May be assigned to a day shift or a night shift depending on group seniority.
* Able to work overtime as required. This may include; special assignments needing to be completed outside of normal shift hours; coverage for vacancies on other shifts; support shipping/receiving schedule of drum trucks; and other situations which may arise.
* Obtain and maintain qualifications to safely drive/operate fork truck.
* Ability to read and understand applicable safety precautions for handling of hazardous chemicals/materials.
* Must be able to read, understand and follow directions.
* Use of small hand and power tools.
* Able to work at heights (ladders, lifts, scaffolding)
* Ability to read, understand, and efficiently execute directives/instructions.
* Demonstrate a positive work ethic by reporting for work as scheduled.
* Demonstrate ability to work with limited supervision - self starter.
* Ability to use computer systems to accurately account for materials.
KNOWLEDGE/SKILL REQUIREMENTS:
Required:
* High school degree or the equivalent.
* Obtain and maintain all qualifications for wearing of respiratory protection.
* Basic computer skills required to accurately enter transactions in inventory management systems.
Preferred:
* Experience working in a heavy industrial or manufacturing environment is strongly preferred.
We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at Curia, in any form without a valid, signed search agreement by an authorized signatory in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Curia. No fee will be paid in the event the candidate is hired by Curia because of the unsolicited referral.
All interested applicants must apply online. Please be aware of scammers. Curia will only send offer letters and requests for sensitive personal information from a curiaglobal.com email address. Curia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Curia is an E-Verify employer.
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