Computer Technician Jobs in Stockbridge, GA

American Technology Services (ATS) is a Managed Services and Managed Security Services Provider providing unparalleled Information Technology services to businesses, organizations, and government agencies. For over 28 years, ATS has been helping organizations manage risk, align IT with the needs of the business, and gain efficiencies through new and innovative technology solutions. Job Description ATS is seeking a proactive and customer-focused Level 1 Help Desk Support Specialist to join our dynamic IT team. In this hands-on, on-site role, you will be the first point of contact for users, providing essential infrastructure support to internal and external clients. Your primary responsibilities will include managing IT service requests, troubleshooting technical issues, and collaborating closely with team members on global projects. Complex issues will be escalated to senior engineers as needed, ensuring seamless service and high user satisfaction. User Support: Provide frontline support by interpreting, evaluating, and resolving technical inquiries related to installed applications, hardware, and software. Efficient Issue Resolution: Deliver prompt, high-quality service in a fast-paced, high-volume help desk environment. Customer Service Excellence: Manage incident lifecycles while delivering exceptional customer service for supported business units and products. Knowledge Utilization: Resolve issues using internal knowledge bases, external resources, or team consultation as required. Escalation Protocols: Escalate unresolved cases to the appropriate support level within defined timeframes. First-Contact Resolution: Achieve productivity goals by resolving at least 80% of incidents at the first point of contact. Documentation & Ticketing: Maintain accurate records of service requests in a centralized ticketing system for efficiency and accountability. Diagnosis: Troubleshoot and diagnose problems promptly, offering end-user training when necessary. Collaboration: Work with IT team members on global projects and share best practices. Process Documentation: Document processes, solutions, and procedures to support team continuity. Advanced Support Escalation: Refer complex service requests to upper-level engineers when necessary Qualifications Qualifications: Technical Knowledge: Foundational understanding of IP addressing, DNS, DHCP, and router/switch basics. Microsoft 365 Experience: Competence in managing user accounts, email troubleshooting, and application support within Microsoft 365. Hardware & Network: Familiarity with computer hardware, peripheral devices (e.g., printers, scanners), and network components (e.g., modems, routers). Troubleshooting Skills: Proven ability to diagnose and resolve technical issues related to desktops, laptops, servers, and networking. Security Awareness: Knowledge of security best practices, including password management, antivirus, and malware prevention. Data Management: Understanding of data backup and recovery processes. Analytical Thinking: Ability to approach technical issues with critical and logical problem-solving skills Additional requirements may exist if the offer of employment is extended Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description CIDAN Machinery is a global leader in the sheet metal industry. We are expanding our workforce and looking for talented and exceptional CNC Service Technicians. If you enjoy hands-on work, motivated, energetic, ready to grow in a dynamic atmosphere, and it is important for you to be part of a company that values its employees; come join our team! CIDAN Machinery Group offers an extensive line of sheet metal machinery for virtually every aspect of sheet metal working. When it comes to bending, rolling, cutting, and forming metal – we have the technology, innovation, and state-of-the-art equipment. With over 117 years in the sheet metal machinery industry, our team can help companies setting up shop layout, fulfilling orders, optimizing processes, and much more. Learn more about our business at ****************************** Responsibilities Uphold the company core values by being Professional, Passionate, Embracing Change, Sustainable, and Building Together. Install, troubleshoot, repair, maintain electrical, mechanical, hydraulic, and pneumatic systems as it applies to sheet metal fabrication equipment in compliance with all plant policies and procedures. Provide effective technical assistance and repair/warranty of in-field equipment. Provide phone support and technical assistance to customers via inhouse Help Desk. Perform preventive and predictive maintenance as needed. Read diagrams, schematics, operation manuals, and manufacturer’s specifications for installations and repairs. Operate hand tools, power tools, precision-measuring devices, and electronic/electrical test instruments. Ability to execute and train during the install process. Work as a team as needed to help the organization grow. Requirements Travel required Must be able to lift 50lbs Must be able to work in a variety of work environments Must be able to obtain a US Passport, some travel may be required outside of the US Preferred Qualifications Must have the willingness to learn Must have excellent work ethic Must have intermediate to advanced computer skills Must be able to lift 50 lbs. Mechanical & electrical experience preferred Benefits Health Benefits 401(K) Company Matching Contributions Paid Vacation/PTO Flexible Spending Account Health Spending Account - Employer Contribution Life Insurance - Employer Paid Long-Term Disability - Employer Paid Professional Development Allowance Annual Profit Sharing

Job Description Are you an aspiring IT technician passionate about resolving IT problems? We are looking for a qualified IT Technician to join our ambitious IT dream team. Our ideal candidate has an in depth knowledge of computer software and hands on experience with a different variety of internet applications, networks and operating systems. IT Technician Duties and Responsibilities Installation of PC hardware Check and maintain computer hardware Install, configure and manage software and their functions according to specifications Develop and maintain local networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner Maintain records/logs of repairs and fixes Maintain hardware and software inventory Identify computer or network equipment shortages and place orders when necessary IT Technician Requirements Previous experience as IT Technician Problem solver and attention to details Excellent communication and interpersonal skills Hands on experience with diverse computer systems and networks Certification as IT Technician will be a big plus Must be able to carry/lift 30 lbs. as well as carry and climb a ladder Must be able to work IT tickets independently Powered by JazzHR vv2Lf4nKxO

Job Description The Help Desk Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical assistance over the phone or email. We are looking for a tech-savvy help desk technician to be responsible for providing technical assistance with computer systems, hardware, and software. As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software. Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely manner Respond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolved Document customer interactions Resolve customer reported issues

Ancillary Support Technician - Atlanta, GA Cleans and services rooms, removes waste, and performs special projects as assigned. Inventories and restocks supplies on the unit, and obtains supplies and rental units. Provides support to adolescent, adult and geriatric patients and caregivers by performing simple patient care activities. Performs various tasks and duties to provide assistance and support in an expanded Support Tech role to the staff in Surgical Services. PRIMARY DUTIES AND RESPONSIBILITIES 1. GENERAL DUTIES a. Assists in the ongoing development and administration of hospital and department Quality Improvement program. b. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injuryaccident to Manager. c. Serves as a preceptor for new employees. d. Maintains sterile technique and universal precautions. NORTHSIDE HOSPITAL JOB DESCRIPTION POSITION TITLE: Support Technician II FLSA: Non Exempt DEPARTMENT: 660, 665, 666, 667, 668, 669, 672, 676, 841 REPORTS TO: As assigned JCC#: 1140 ****************************************************************************** ** OCCUPATIONAL SUMMARY Cleans and services rooms, removes waste, and performs special projects as assigned. Inventories and restocks supplies on the unit, and obtains supplies and rental units. Provides support to adolescent, adult and geriatric patients and caregivers by performing simple patient care activities. Performs various tasks and duties to provide assistance and support in an expanded Support Tech role to the staff in Surgical Services. PRIMARY DUTIES AND RESPONSIBILITIES 1. GENERAL DUTIES a. Assists in the ongoing development and administration of hospital and department Quality Improvement program. b. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injuryaccident to Manager. c. Serves as a preceptor for new employees. d. Maintains sterile technique and universal precautions. 2. OPERATING ROOM a. Assists in gathering supplies and preparation of equipment prior to surgery. These duties will include delivering the case cart, positioning devices and supplies, equipment, andor beds to the room. The Support Tech II will maintain knowledge of the proper use of the aforementioned items. b. Assists the surgeon, anesthesia and room staff in the positioning of the patient. c. Assists the circulator in the prep while maintaining sterile technique. d. Participates in the cleaning and disinfecting of surgical rooms following the procedures. Duties will include wet-vac of floors, cleaning furniture and equipment, emptying of trash and preparing the room for the next case. e. Assists in cleaning emergency spills when observed or upon request. f. Maintains equipment and storage areas in a clean and organized manner, and observes and reports the need for repairs on equipment, furniture, buildings and fixtures. Clean rental or loaner equipment before and after each use. g. Transports patients, equipment, supplies, blood and specimens. Assists with moving patients. Example: lateral transfer. h. Data entry and charges. i. Inventories and restocks break room, storage, supply or work areas on the nursing unit as indicated. j. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury or accident to the Manager. k. May assist the surgeon or circulator in the application of post-operative appliances such as abduction pillow, postoperative knee brace, or application of cast. l. Assists the orthopedic team in ordering and stocking of related supplies as assigned. SUPPORT TECHNICIAN II PAGE 2 h. Data entry and charges. i. Inventories and restocks break room, storage, supply or work areas on the nursing unit as indicated. j. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury or accident to the Manager. k. May assist the surgeon or circulator in the application of post-operative appliances such as abduction pillow, postoperative knee brace, or application of cast. l. Assists the orthopedic team in ordering and stocking of related supplies as assigned. 3. PERIOPERATIVE SERVICES a. In addition to the applicable duties listed above, the Support Tech II will be responsible for the following: b. Cleans pantry area and bathrooms as required. c. Answers call lights d. Delivers water e. Delivers patients' belongings f. Delivers blankets g. Recovers chart backs h. Retrieve and distribute stretchers i. D/c IV's j. Empties and measures urine k. Apply vital sign leads and equipment l. D/c vital sign leads and equipment m. Run errands as appropriate n. Stocks unit supplies o. Assists in transporting patients p. Enters charges, bed requests and patient logs into computer 4. STERILE PROCESSING DEPARTMENT (SPD) a. Scans sterile instruments to appropriate storage location. b. Recognizes and addresses instrument scan alerts. c. Distinguishes between processed and unprocessed instrument trays and peel packs. d. Delivers sterile instruments to Labor & Delivery, Nursery, and Emergency Room. e. Delivers and picks up instruments from specific departments of the hospital. f. Delivers case carts to 3rd floor surgery and Breast Treatment Center. g. Retrieves contaminated instruments from Labor & Delivery, Nursery, Emergency Room, 3rd floor surgery and Breast Treatment Center. h. Retrieves case carts from 3rd floor surgery as rooms are completed, from Breast Treatment Center when cases are completed i. Assists with putting up stock and items returned from surgery as credits. KNOWLEDGE SKILLS AND ABILITIES/LICENSE OR CERTIFICATION REQUIRED 1. Must be able to read, write, and follow written and oral instructions. 2. Demonstrated knowledge of sterile techniques and universal precautions. 3. One or more years of experience as a Support Technician. 4. Certified in American Heart Association's Basic Cardiac Life Support (BLS) (SPD exempt). LICENSE OR CERTIFICATION REQUIRED BY THE STATE OF GEORGIA WORKING CONDITIONS Possible exposure to infectious/contagious diseases, hazardous chemicals and materials, needlesticks, blood and body fluids. All employees are offered the opportunity to receive the Hepatitis B vaccination series.

Job Description Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety. Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France. As part of the Exotec Product organization, the Control Center supports our existing clients on a long-term basis, ensuring the continuous performance of our systems and client satisfaction around the clock - 24 hours per day, 7 days per week. Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with 1,000 ExoPeople (and counting!) around the world to help turn your ideas into a reality. The robotics revolution is just the beginning at Exotec. Will you be part of it? Responsibilities Supervise and monitor our robotic systems deployed around client sites, with a focus on North America, from the Exotec Atlanta Control Center Answer any customer inquiries regarding their installed robotic systems and respond to any support requests Accompany clients from beginning to end of case and ensure all technical issues are resolved in a timely manner Collaborate with the other members of the Maintenance team (direct peers, Integrator Performance Engineers, Maintenance Engineers and Maintenance Technicians) as well as the head Control Center at Exotec's France headquarters to solve complex technical issues Report and escalate any issues Participate in improving system reliability and customer service Requirements Prior experience in a technical customer service or customer support role, including comfort with handling and diffusing escalations Some exposure to warehousing, warehouse maintenance or warehouse operations is highly desirable High level of problem management and resolution skills Robotic operations experience or an interest in robotic operations Flexibility with working a rotating shift schedule, including overnight and weekend work Benefits Competitive hourly rate with shift differential + annual company and team bonus Comprehensive medical, dental and vision coverage Generous vacation and time off policy 401(k) with company match up to 5% Eligibility to participate in Employee Share Program after 1 year of employment Continuous opportunities for training and development Beautiful, new office space in midtown Atlanta Exotec is an equal opportunity employer and all applicants will be considered without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical or mental disability, medical condition, military or veteran status, genetic information, marital status, ethnicity, or any other protected classification, in accordance with applicable federal, state, and local laws. We provide an inclusive work environment that respects all differences.

Job DescriptionAbout the Role CourseCareers trains hundreds of students each month in IT through an online course. We are currently seeking experienced IT professionals to mentor our students as they prepare to begin their careers in IT and Help Desk roles. Why Join Us? We offer several unique advantages compared to other coaching platforms: Comprehensive curriculum designed to develop practical, job-ready IT skills. Free promotion of your coaching sessions to all students on our platform. A motivated student base eager to launch new careers with guidance from industry professionals like you. What We're Looking For To qualify for this role, you’ll need: 3+ years of experience in IT or Help Desk support. Compensation Your income as a coach depends on your effort, availability, and the quality of your coaching. Expected Earnings: $1,000/month after your first month, with 2-3 hours of coaching per week. Up to $10,000/month within three months, based on performance. This role offers more than just financial rewards — you'll play a vital role in empowering the next generation of IT professionals and helping students launch successful careers. How to Apply If you’re ready to inspire future IT professionals, apply directly through our platform: https://coach.coursecareers.com. Once your application is approved, a team member will contact you to schedule an introductory meeting. Important Note: Applications are only accepted through the website linked above. Please do not submit your application elsewhere. Help shape the future of IT by guiding the next generation of professionals on their career journey!

*This position is remote and not eligible for relocation. All positions must reside within the country listed within this job description. Salary: Up to $55,000 base + 10% performance bonus (DOE & Geographic location) A little bit about us: Applied Value Technologies is an early-stage, mission-driven venture revolutionizing the way companies view IT productivity. We help our customers scale with next-generation application services that accelerate user productivity through enhanced automation and a highly personalized user experience. Our goal is to be a trusted partner, collaborating with customers to design and implement user-centric, technology-enabled support solutions at scale. About the Role: A Triage Specialist is responsible for driving world-class production support, focusing on communication, coordination, technical debugging, and documentation across multiple client platforms and products. Your goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment. Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling their businesses by putting people first, and our team is dedicated to advancing this mission by focusing on customer needs above all else. Requirements About You: Familiar with end-to-end Customer/IT support processes Adjusts easily to new or changing circumstances. A collaborative utility player mentality (low ego) with a proactive sense of curiosity Focuses on achieving results that promote business success. Demonstrate proactive and professional communication skills with all stakeholders and partners Maintain a professional, adaptable, and respectful manner Provide high quality service to all users Responsibilities: Monitor ticket queues, triage and resolve intake requests and identify incidents Create tickets and tasks, when applicable, based on user request Provide initial responses to customers or clients to acknowledge receipt of their requests and inform them of the next steps. Evaluate incoming requests or issues within the Service Cloud platform to determine their urgency, severity, and complexity. Gather data and provide initial response for reported issues, service requests and alerts Escalate to Tier 1-2 and/or product expert when necessary Check priority levels and investigate/triage based on established guidelines and criteria, ensuring that SEVs and High-Priority issues are addressed promptly. Communicate effectively with IT and business stakeholders to improve on the ground engagement with cross-functional partners Utilize Service Cloud analytics tools to identify trends, recurring issues, and areas for improvement in the triage process. Work closely with support teams, technical specialists, and other departments to facilitate efficient case resolution. Provide efficient support on product and integration issues that do not require code changes Rapidly diagnose, investigate, and resolve known issues Assist in training new team members on Service Cloud functionalities and triage processes. Refine issue resolutions into clear and concise documentation for runbooks Serve as an expert across platforms and products and teach other Triage Specialists on new products, tools, processes, debug technique, to improve the team’s overall effectiveness, efficiency and workflows Your Expertise: Bachelors in IT, Computer Science, or a related field preferred or releveant experience required 2+ years of experience in application support, with a focus on cloud services, HCM recruiting and/or SaaS platforms 2+ years in a hands-on application production support role working on triage, troubleshooting, and coordination on HRIS / ATS systems Basic understanding of end-to-end HCM recruiting processes (Workday) Proficiency in using Service Cloud, CRM systems, and support ticketing system Good understanding of IT systems and terminology Familiarity with Apex programming language, Visualforce, and Salesforce Lightning framework. Excellent verbal and written communication skills. Ability to convey complex information clearly and concisely. Manage user roles, profiles, permission sets, and security settings. Experience operating with SLAs in a client-facing role in a production environment Ability to work effectively as part of a team and collaborate with other departments. Ability to work in an onsite office setting 100% of the time Flexible to work on-call schedule on weekdays and occasionally on weekends Nice to have: Strong familiarity with Workday HCM Intermediate SQL skillset Strong expertise with rules-based automation, process documentation, and ITSM best practices (ITIL) Salesforce Service Cloud Certification Benefits We’ve got you covered: Competitive salary + performance bonus Flexible time off Sick leave accrual Up to 100% employer - paid healthcare benefits (medical, dental, vision) 100% paid parental leave - up to 16 weeks (eligible after 1 year of employment) $1,200 Learning & development allowance (annually) $1,200 Health & Wellness allowance (annually) Employee referral program 401k match up to 4% 12 paid holidays annually Applied Value is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Hiring is contingent on candidate verifying their eligibility to work in the United States and passing a complete background check.

Job DescriptionPlanet DDS is a dynamic and rapidly growing dental software company, serving over 13,000 practices across the United States with over 118,000 users. The company delivers a complete platform of cloud-based SaaS solutions for dental practices, including Denticon Practice Management, Apteryx Imaging, Cloud 9 Ortho Practice Management, and Legwork Patient Relationship Management. Planet DDS is committed to creating value for its dental practice clients by solving the most urgent challenges facing today’s dental practices. Are you a people person with a flair for solving problems and turning challenges into opportunities? As a Customer Support Technician at Planet DDS, you’ll be at the heart of our mission to provide top-notch service and support. Your role will be to engage with our customers, address their needs across multiple product lines, and ensure that every experience with us is a delightful one. *This is role will be hybrid (3x per week) onsite in our Atlanta, GA office (115 Perimeter Center Place, Atlanta, GA 30346) Key Responsibilities: Customer Engagement: Greet and assist customers with enthusiasm, empathy, and professionalism. Provide solutions to basic inquiries and ensure a positive experience from start to finish. Problem Solving: Actively listen to customer concerns, use your problem-solving skills to resolve issues efficiently and effectively, and gather the appropriate information needed to triage more complex issue to senior members of the team Team Collaboration: Work closely with your team members to share knowledge, support each other, and create a collaborative and high-energy work environment. Product Knowledge: Stay up-to-date with our products and services to provide accurate information and guidance. Share tips and best practices to enhance the customer experience by contributing to our Knowledgebase What We’re Looking For: Excellent Communication Skills: You’re a natural communicator who can articulate ideas clearly and engage with customers in a friendly and professional manner. Positive Attitude: You approach every situation with a can-do attitude and a smile, turning challenges into opportunities to shine. Customer-Centric Mindset: You genuinely care about providing exceptional service and going above and beyond to meet customer needs. Adaptability: You thrive in a dynamic environment and are quick to adapt to new tools, processes, and changes. Team Player: You enjoy working with others and contribute to a supportive and lively team atmosphere. Skills and Qualifications 1-2 years of relevant experience in customer support or related field, with a focus on troubleshooting and problem-solving. High school diploma or equivalent (Associate’s or Bachelor’s degree preferred) Proficient in using support tools and software. Demonstrated ability to rapidly learn new concepts and ideas Proven ability to ask critical, insightful questions and probe for information to facilitate problem solving Excellent written and verbal communication skills. Ability to convey technical information to non-technical customers. Strong interpersonal skills and the ability to work collaboratively. Nice to have: Prior experience with Planet DDS software (Denticon, Apteryx, Cloud 9 and/or Legwork) Dental industry background Experience with Zendesk PLANET DDS CORE IDEOLOGY Why are we here? Unleashing dentists and their staff to focus on patient care. Where are we headed? In the next 5 years, Planet DDS will remain the leading provider of cloud-based technology solutions in North America, expanding to serve more than 25,000 dental practices. How do we get there? To encourage measurable progress toward our vision and make the best decisions on behalf of employees and customers, we adopted a set of common values: Collaborative – Working independently and across teams, we create scalable solutions to enable company growth Empathetic – We are educated on the experience of our customers and feel vested in their success Accountable – We feel ownership for the quality of our work and take pride in the positive outcomes Trustworthy – We operate with integrity and honest, making promises we know that we can keep Ambitious – We are driven by our ability to make a long-term, positive impact on the lives of dental market leaders Powered by JazzHR qTawmtXIPu

Job Title: Desktop Support Technician Department: IT Job Status: Full Time Reports to: Vice President, Information Technology Description: The Desktop Support Technician is responsible for installing, supporting, and maintaining Zoo Atlanta’s computer systems. Primary duties include diagnosing, repairing, maintaining, and upgrading hardware and software to ensure optimal workstation performance. This role provides end-user assistance by troubleshooting issues in person, by telephone, or via work orders in a timely and professional manner. Responsibilities: Promptly respond to customer support requests, provide technical assistance and actively engage within the support ticketing system. Support users on IT-supplied systems and solutions including but not limited to Microsoft Windows, Microsoft Office, Gateway Galaxy, Adobe Creative Cloud, Blackbaud Raiser’s Edge, Financial Edge. Monitor ticket queues and adhere to response guidelines. Demonstrate working knowledge of networking tools and concepts, including LAN, WAN, VPN, routers, switches, firewalls, VLANs, wireless protocols (802.11), TCP/IP, and DNS. Perform laptop/desktop installations and upgrades in line with corporate standards, ensuring documentation and user training are provided. Install, maintain, and repair printing systems, including network multifunction printers (MFPs), ticket printers (Boca), membership printers (Evolis), and point-of-sale printers (Epson). Configure and support Mitel VoIP phones, including desk handsets and conference phones. Manage computer relocations, update fixed asset records, maintain inventory, and conduct hardware/software audits. Assist with IT projects, including equipment upgrades, software rollouts, system hardening, and cybersecurity initiatives. Follow up on resolved support requests to ensure customer satisfaction. Update user information and application assignments as needed in Active Directory. Requirements: Mandatory Qualifications: Experience with Windows desktop environments (Windows 11 and prior) in an Active Directory setting. Proficiency with desktop applications, including Microsoft Office. Excellent organizational skills with a proven ability to document processes in a knowledge base system. Commitment to outstanding customer service and ability to work with all levels of management. Strong troubleshooting skills and the ability to manage priorities with minimal supervision. High attention to detail and eagerness to explore and test innovative solutions. High school diploma or equivalent. Ability to pass a criminal background check and drug test. Preferred Qualifications: Degree in Computer Science (2- or 4-year) or technical certifications such as CompTIA A+ or Microsoft certifications. Certificates/Licenses/Registrations: Driving Requirements: Valid Georgia Driver’s License Physical Demands: Ability to lift and carry up to 30 lbs. Work Environment: Office environment and park MISC: This is not intended to be all-inclusive. Therefore, the employee may be required to perform other reasonably related duties as assigned by the immediate supervisor or other management. The company reserves the right to revise or change job duties as business requirements dictate. It is mutually agreed that this job description does not constitute a written or implied contract of employment. Zoo Atlanta is an Equal Opportunity Employer and provides a Smoke-free and Drug-free Work Environment

Job Description Sequium Asset Solutions where Tomorrow is Today. Our mission is to provide uncompromising operational excellence by setting the highest standards in service and reliability, through the application of our five core values: Leadership, Training, Talent Acquisition, Rewards and Technology. We have transformed the Receivables Management process through technology that digitizes the customer communication experience. We are currently searching for a Help Desk Specialist. ESSENTIAL DUTIES AND RESPONSIBILITIES Respond to requests for technical assistance in person, via phone, electronically Diagnose and resolve technical hardware and software issues Research questions using available information resources Advise user on appropriate action Follow standard help desk procedures Log all help desk interactions Administer help desk software Redirect problems to correct resource Identify and escalate situations requiring urgent attention Track and route problems and requests and document resolutions Inform management of recurring problems Stay current with system information, changes and updates EDUCATION AND EXPERIENCE Bachelor's degree preferred Working knowledge of fundamental operations of relevant software, hardware and other equipment Knowledge and experience of customer service practices Related experience in troubleshooting and providing helpdesk support KEY COMPETENCIES Openness to learning new technologies Customer service orientation Problem analysis Problem-solving Adaptability Team interaction Planning and organizing Attention to detail Stress tolerance

Job DescriptionSalary: $21-$23 an hour Title: On-Call IT Technician Ever wanted to know more about working at an airport? Here is your chance to find out as ServiceTec International, the leading independent provider of managed IT services to the aviation industry, has an opportunity for an On-Call IT Technician at Hartsfield-Jackson Atlanta International Airport. This role is perfect for those who are flexible with their time, don't mind getting their hands dirty, eager to learn new skills, and are curious about airport operations. Discover the rewarding experience of working at an airport with us! Position Overview: We are currently seeking an On-Call IT Technician to provide hands-on support at Hartsfield-Jackson Atlanta International Airport. This role focuses on the physical upkeep and repair of automated bag-drop/check-in hardware on an as-needed basis. The ideal candidate will be comfortable using hand tools, performing preventative maintenance, and resolving mechanical issues on-site. The individual selected for this role will be flexible to respond to incidents onsite within a short period of time when they occur. Training provided and parking fee reimbursement included. Position requires candidates with flexible availability for on-call support. Ideal applicants should demonstrate consistent or long-term flexibility to manage on-call responsibilities alongside other commitments, such as freelance work or flexible schedules. This is a 1099 Independent Contractor role. Minimum Requirements: Minimum knowledge of computer hardware and windows based platforms. Comfortable in making repairs and adjustments to the belt conveyors with use of provided tools. Possesses some knowledge of and diagnostic abilities with common hardware and software. Hardware Configuration: Familiar with desktop/laptop/tablet configuration and repair. Ability to independently analyze and solve routine computer related problems. Ability to read a variety of informational documentation, directions, instructions, methods and procedures, such as manuals, wiring diagrams, product documentation and related materials. Preferred Experience: Documented experience in superior customer service delivery. Personable and able to work independently. Able to establish and maintain good working relationships and communication with decision makers, stakeholders, department heads and end-users regarding pertinent network activities. Strong interpersonal, written and oral communication skills. Education and Certification: High School Diploma and/or two (2) years of relevant experience. Competent in hands on mechanical repair. Personal Attributes: Demonstrated interpersonal and communication skills. Ability to prioritize and execute tasks on time. Self-motivated and self-directed. Able to lift up to 50 lbs if required. Keen attention to details. Strong customer service orientation. Friendly and personable. Valid driver's license. About Us: ServiceTec International Inc. is the worlds leading independent provider of managed IT services for airports and airlines. We have offered world-class support for IT systems at airports since 1989. With multiple bases in North America and Europe, we have an unsurpassed reputation for the maintenance and support of business critical systems across the entire airport infrastructure. Our genuinely outstanding level of service has been demonstrated by the systematic extension, re-award and expansion of multiple existing contracts with clients across North America and Europe. This unrivaledapproach has enabled ServiceTec to achieve and maintain its objective of developing strong, sustained and beneficial partnerships with airports and airlines throughout the world. ServiceTec Culture: ServiceTec is a people oriented company. We value our employees, believing they should be treated fairly, with courtesy and respect. We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within. We consistently recognize those employees who go "above and beyond. For more information on ServiceTec, please visit: ***************** ServiceTec International, Inc. is an Equal Opportunity Employer and will comply with all applicable local, state and federal statutes concerning equal employment opportunity with regard to all employees whether full time, part time, casual, temporary and seasonal or contract. ServiceTec will not discriminate on grounds of sex, trans-gender status, sexual orientation, religion or belief, marital status, civil partnership status, age, race, ethnic origin, color, nationality, national origin, disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external), promotion, training, conditions of work, pay and benefits and to every other aspect of employment, including general treatment at work and the processes involved in the termination of employment.

Job Description Inspiroz is seeking a driven, detail-oriented School Technology Specialist (STS) to join our on-site IT support team in Atlanta. As an STS, you will play a crucial role in supporting the day-to-day technology support across Inspiroz’ portfolio of charter schools. Working under the supervision of an Inspiroz Service Delivery Manager, you will interact regularly with our remote technical support team and various client contacts. For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Take the next step in your IT career, and apply today! Key responsibilities for this position include the following: Technical support and problem resolution Take the lead in resolving technical issues that require on-site support. Manage on-site installation, repairs, and maintenance for workstations, network equipment and peripheral devices. Conduct thorough troubleshooting to identify the root cause of problems. Assist with projects on an as-needed basis, collaborating with project teams and stakeholders as required. Act as the liaison between on-site operations and the remote IT support team in India. Communicate technical issues and requirements to the remote team accurately and clearly. Provide detailed information and documentation to facilitate remote troubleshooting and support. Works closely with the remote service desk team to resolve technical issues. Stay up-to-date with the latest technology trends, advancements, and best practices in the education sector. Customer support and service Communicates updates, challenges, and tasks to the client in a clear and timely manner. Listens actively to client concerns and addresses them appropriately. Establishes and maintains strong relationships with clients, fostering a sense of trust and partnership. Assists clients in aligning technology solutions with their specific goals and requirements. Ensures client satisfaction by following up on issue resolution and providing necessary support. Takes personal interest in the quality of work and meeting customer needs. Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. Responds to emails within two hours during business hours and ensures timely responses to after-hours emails or requests, as per the company's communication policy.’ Time Entry and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature. Regularly updates ticket statuses and provides clear and concise notes for effective communication and collaboration. Follows the company's established workflow procedures, including ticket creation, assignment, and resolution processes in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift to prepare effectively. Requirements Knowledge of: Windows Systems Mac Systems Active Directory Networking equipment and concepts Hardware repairs and installations Skills Excellent customer service skills Excellent hands-on technical support skills Excellent verbal and written communication skills Abilities Ability to demonstrate passion for technology, innovation, troubleshooting, and making a difference. Ability to adapt to changing situations, be flexible in approach, and effectively multitask. Ability to self-motivate and work independently when required, taking initiative and ownership of tasks. Ability to assess own limitations, recognize when to ask for help, and effectively collaborate with others. Education: The successful candidate should have a Bachelor’s Degree in a Technology related field or equivalent certifications. Experience: The successful candidate should have at least 1-2 years’ experience in Tier 1 and 2 technical support. Benefits What Our Ideal Candidate Will Receive: A company focused on maintaining a great company culture An opportunity to make a difference in the company and to be rewarded for doing so A company that is always looking to improve while adhering to our core principles. An opportunity for career growth within the organization Competitive compensation package with variable pay potential and benefits

Job Description Job Title: Junior Systems Administrator Full Time/W2 Role EXCELLENT Benefits!!!! About Us: Our client is an energy-industry company seeking a motivated Junior Systems Administrator to join their IT team in Atlanta, GA. This is a hybrid role, requiring you to be on-site two days per week. If you're looking to advance your career in systems administration while contributing to impactful projects, we want to hear from you! Position Overview: As a Junior Systems Administrator, you will be responsible for supporting and maintaining their IT infrastructure. Youll work closely with senior team members to ensure the smooth operation of hardware, software, and network systems, troubleshooting issues as they arise, and assisting with system upgrades and deployments. Key Responsibilities: Monitor and maintain the organizations IT systems, including servers, workstations, and network devices. Perform routine maintenance tasks such as patching, updates, and backups. Troubleshoot and resolve technical issues for end-users. Assist in the deployment and configuration of hardware and software. Document processes, procedures, and troubleshooting steps. Collaborate with senior administrators on projects such as system migrations and infrastructure upgrades. Ensure system security and compliance with organizational policies. Qualifications: 1-3 years of experience in IT support or systems administration. Basic understanding of Windows Server, Active Directory, and network protocols (TCP/IP, DNS, DHCP). Experience with troubleshooting hardware, software, and network issues. Familiarity with virtualization technologies (e.g., VMware, Hyper-V) is a plus. Strong problem-solving and communication skills. Ability to work independently and as part of a team. Must be local to Atlanta, GA, and able to commute on-site 2 days per week. Education: Associates or Bachelors degree in Computer Science, Information Technology, or a related field, or equivalent work experience. Bachelor's degree is highly preferred.

Job DescriptionKey Responsibilities Shopify Expertise: Serve as the in-house Shopify expert, responsible for managing and optimizing the Shopify platform. Customize Shopify themes, templates, and features to align with the brand's image and marketing goals. Web Design and Development (With a Focus on Shopify): Lead the design and development of the company's website and digital platforms, with a strong emphasis on Shopify. Create visually appealing and user-friendly web experiences that reflect the brand's image and maximize online visibility. Implement SEO best practices to enhance online visibility. IT Infrastructure Management: Design, implement, and manage the company's IT infrastructure, including servers, networks, and storage systems. Ensure the availability and reliability of IT systems to support business operations. Monitor and maintain hardware and software components to minimize downtime. System Administration: Oversee system administration tasks, including user accounts, permissions, and access control.Manage software installations, updates, and patches to keep systems secure and up todate. Troubleshoot and resolve technical issues promptly. Network Security: Implement and maintain robust network security measures to protect sensitive data. Develop and enforce security policies and procedures. Conduct regular security audits and risk assessments. Data Backup and Recovery: Establish and maintain data backup and disaster recovery plans. Ensure data integrity and develop strategies for data protection and restoration. IT Support: Provide technical support to employees, resolving hardware and software issues. Offer training and guidance to staff on IT best practices and security protocols. IT Strategy: Develop and execute the company's IT strategy in alignment with business objectives. Identify opportunities for technology enhancements to drive efficiency and innovation. Qualifications: ● Bachelor's degree in Information Technology, Computer Science, or a related field (Master's preferred). ● Proven experience in IT management with a strong focus on Shopify expertise, web design, and IT infrastructure. ● Proficiency in Shopify platform customization and management. ● Strong knowledge of web development languages, design tools, and content management systems. ● Expertise in network security and data protection. ● Effective communication and collaboration abilities. Job Posted by ApplicantPro

Job DescriptionDescription: South College invites capable, energetic, outgoing, applicants who are focused on transforming lives of our customers/students! At South College, you will help implement our strategy of “Where Dreams Find Direction!” We are one of the nation’s fastest growing institutions of higher learning with over 13,000 students covering 9 campuses and Online learning sites, offering a myriad of undergraduate and graduate healthcare programs for our students In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. The IT Support Specialist is sharply focused on providing enterprise level technical support for South College remote and onsite users. Broadly, this position provides front-line technical support for nearly all of the systems for which IT Services is responsible. Responsibilities includes installation and/or configuration of computing hardware (computers, network switches, printers, etc.), software, A/V devices, network cabling, diagnostics, troubleshooting and end-user assistance. Essential Functions and Competencies Document incoming helpdesk requests using internal ticketing system Install, repair and maintain desktop and laptop computers, peripherals and related systems Provide end user support via remote assistance, in person and telephone. Support and enforce company information policies and procedures. Provide support for Microsoft and Apple products including Laptops, desktops, MacBook and iPhone Assist in maintaining hardware and software inventory for asset management. Install and support AV equipment for classrooms, conference rooms and auditoriums Demonstrate broad knowledge of technology principles, practices, and procedures Self-manage in a way that allows flexibility to support multiple tasks at any given time Assist in updating support documents within knowledge management for the IT Services team, as well as end users End-user Account Management Build and maintain relationships across departments Other duties may be assigned Required Education and Experience Associate degree in Computer Science or equivalent experience 2+ years of overall IT experience 2+ years’ experience supporting Microsoft Windows and Apple Mac OS environment 2+ years’ experience supporting Microsoft Office applications Knowledge of network security practices and Antivirus software Exceptional analytic and problem-solving skills Self-motivated and able to work across diverse technical and non-technical teams Good written, verbal and interpersonal communication skills Exceptional Customer-oriented attitude ITIL (foundational level, but exposure to more detail than foundation is often necessary) Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Walking, lifting, manage use of technology, equipment operation. Must be able to utilize standard office equipment, i.e. desktop computer, monitor, keyboard, and telephone system. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Requirements:

Basic Functions: Be the first response to incoming tickets in the queue Conduct troubleshooting and implement resolutions Support Clients over the Phone and Onsite Solve common issues such as password resets, information requests, software installs, hardware installs/troubleshooting, creating shared mailboxes/calendars, assigning mailbox permissions, etc. Handle vendor support calls for warranty repairs Prep, deliver and setup new computers. Physical Computer Repair, laptops, desktops and peripherals. Inventory Management Additional Duties and Responsibilities: Improve customer service, perception, and satisfaction. Fast turnaround of Customer Requests. Must have personality and the ability to connect with people. Interpersonal skills are just as important as technical skills. Our business is based on long-term relationships and the candidate must continue to build those relationships. Ability to multi-task Ability to work in a team and communicate effectively. Work to ensure requests are routed to the proper resource in order to be resolved quickly and efficiently. Escalate service requests that require Tier 2/Engineer level support, following ticket to resolution. Ticketing system experience A+ certification

Job Opportunity: Tech Enthusiast Wanted! Do you have a passion for fixing computers, especially when it comes to gaming rigs? If you're the go-to person for troubleshooting and optimizing systems, we want you to apply! Your skills could be exactly what we're looking for. Join our team and turn your tech passion into a rewarding career! Apply today! Core Responsibilities Paying close attention to the user's description of their computer problem and following the correct customer orders and identifying the problem and determining how to solve it. Testing and evaluating the computer needs of the customer. Electronic device repairs Troubleshooting network problems and individual user hardware or software problems Setting up or repairing computer hardware and other associated devices such as printers and scanners Qualifications Excellent written and verbal communication skills Attention to detail. Experience as a computer technician or in a similar IT role is typically required. Strong analytical and problem-solving skills The ability to diagnose and resolve complex technical issues is crucial. Time management and organizational skills The ability to prioritize tasks, delegate responsibilities, and ensure the team's efficiency is important. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Responsible for performing and problem solving, lifting up to 50 lbs. as needed. Must be able to see, hear, talk, touch, reach, bend, stoop, sit, stand, and/or walk. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. Note This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Position Description: Lead Computer Technician Technicians are responsible for completing repairs on electronic devices such as laptops and Chromebooks. Background Checks The Company may conduct a background check on any applicant or employee with their signed consent. The background check may consist of prior employment verification, reference checks, education confirmation, criminal background, credit history, or other information, as permitted by law. Third-party services may be hired to perform these checks. All offers of employment and continued employment are contingent upon a satisfactory background check. Refusal to consent to a background check may result in discipline, up to or including termination. Background Check Record Restriction In compliance with Georgia law, the Company will not require that an employee or applicant for employment with the Company produce or otherwise utilize any record regarding an employee or applicant for employment with the Company for employment purposes that has been duly sealed by a court pursuant to applicable state law, including any criminal file, docket books, criminal minutes, final record, all other records of the court, and the employee or applicant's criminal history record information in the custody of the clerk of court, including within any index, and record information of arrest, including any fingerprints or photographs taken in conjunction with arrest, if so sealed. The Company reserves the right to utilize and consider records regarding the following charges under Georgia law, which may not be sealed: sex crimes against children / by people with supervisory authority; pimping and pandering; crimes against minors; sexual battery; peeping tom crimes; family violence battery convictions (unless committed under the age of 21); child molestation; public indecency; obstructing or hindering persons making emergency telephone call; certain theft or DUI charges; murder; armed robbery; kidnapping; rape; child molestation and aggravated child molestation; sodomy and aggravated sodomy; aggravated sexual battery; aggravated assault with the intent to rape; false imprisonment; enticing a child for indecent purposes; sexual assault against persons in custody; incest; and/or sexual exploitation of children. Drug screening The Company may conduct a drug screening on any applicant or employee with their signed consent. The drug screening may consist of third-party services and may be 5, 9 or 10 panel screening depending upon job. All offers of employment and continued employment are contingent upon a satisfactory drug screening. Refusal to consent to a drug screening may result in discipline, up to or including termination. The Company will also conduct probable cause drug screenings and refusal to consent to a drug screening will result in termination, as the company will presume any employee refusal is resignation from the company.

Job DescriptionDescription: Responsibilities Use Connectwise ticketing system as needed Use and configure PRTG network health management system Use and configure Immix monitoring platform Use and configure LiveView Technologies, including SightLogix Thermal and Axis Defender cameras Use and configure a variety of cameras including but not limited to CCD, LPR, Thermal, Flir, Hanwa, Axis, Sightlogix, UniView and Dahua Use and configure EyeQ Cloud VMS, Milestone and Geovision VMS platforms Use and configure all technologies and cameras associated with Service Drive Concierge (SDC) Use, configure and install wireless bridges including but not limited to Ubiquiti bridges Use and configure Screenconnect and LogMeIn remote access as needed Use and configure network switches Use and configure Innovi, VCA, and other analytic appliances Configure servers for VMA and analytics systems Build and configure NEMA boxes Basic troubleshooting for all required devices Able to work within company Network Drives as needed Any other tasks assigned Requirements: Physical Restrictions & Requirements Able to lift up to 50 lbs Able to commute to Marietta, G! Required Qualities & Skillset Expertise of Networking 101 High School diploma or equivalent Authorized to work in the US Able to thrive in a fast-paced, ever-changing environment Detail-oriented and focused Willing to handle all tasks needed to complete the project effectively Coachable and able to follow direction Experience with Windows OS Skilled communicator, both internally and externally, virtually, on the phone or in-person Preferred Skills, Certifications & Experience Post-Secondary education or certification in related field Experience with installation and/or configuration of remote security equipment Experience with Video Management Systems (i.e., Milestone, Genetec, etc.) Experience with IP camera systems Experience with Wireless Systems (PTP, PTMP) Experience with Firewall/Router/VPN Management (Sonicwall)